Name: Hawthorn Extended Stay By Wyndham Bedford - Dallas
Address: 1908 Forest Ridge Dr, Bedford, 76021, US

6/10

Pleasant

06 Aug 2026

James

This could be a nice hotel if it were better maintained as the bed was comfortable, room was spacious and the TV was nice.
However the elevator and 2nd floor hallway smelled terrible throughout our 3 night stay. Room had no bath towels or iron (we had to request both) & kitchen had no utensils, plates, cookware, paper towels, etc.
Floors and walls were dirty and we heard a dog bark a couple of nights (hotel allows pets, which could explain the smells in hallway & elevator).
Breakfast options were very limited but the make-your-own waffles were good,
Overall, I will be staying elsewhere next time.

4/10

Poor

03 Aug 2026

Annette

Walked in to check in there was no one at counter there was a person already waiting. Finally someone came in waited probably a good 15-20 min to check in.

2/10

Poor

03 Aug 2026

Felix

The room was poorly cleaned and riddled with roaches. At one point, I found them inside my stored food. The floor of the room was awkwardly sticky, and the room smelled of heavy bleach. The bathroom was not clean and was not to my liking. The staff was nice, but the service was poor. The breakfast was subpar, only having waffles and butter and a small bowl of fruit. I wouldn’t call that breakfast, but that’s what it was, I guess. The kitchen and dining area in the room was not cleaned and poorly maintained. It was quite disgusting, but we stayed because that was the only available option at the time. I will not, and I mean not, be returning to this establishment in my future. And I don’t think this hotel deserves the rating it has because it was, and I repeat, roach-infested, and that’s not including the terrible room care. Unfortunately, the dresser drawers still had someone else’s clothes in them. If that’s not unclean, I don’t know what is.

2/10

Poor

03 Aug 2026

Heath

Tried to check in rooms weren't ready until after 8 pm with one taking until after 9 pm. They sure charged my card before we even arrived with no heads up about any delayed check in. Rooms were ok still lacked cleanliness. Trash stacked up at every trash can around property and nothing but broken pool furniture at pool. Don't stay here you will regret it.

2/10

Poor

02 Aug 2026

Allen

The room was the dirtiest room I’ve ever checked into. This hotel should be closed down. The staff was no help either they were rude and if no help at all. The health department will be called on this location. I would like a full refund. If you need photos I have those too

2/10

Poor

01 Aug 2026

bryan

they couldnt give me a room and i couldnt get a refund because they “couldnt”cancel it

4/10

Poor

31 Jul 2026

Gaetano

Our rooms weren't ready by the check-in time of 3PM. The manage asked us to leave and come back at 5 PM and assured us the rooms would be ready by then. They were not. Only one room was ready an we had to wait in that room an additional hour for the final room to be readied. I could hear the maid on the phone complaining to her friend she had to clean the room for us and she shouldn't be doing that this late in the day - pretty horrible if you ask me. I would not go back - EVER!

6/10

Pleasant

26 Jul 2026

Ernest

The rooms were clean and large. Although the hotel said it would provide breakfast, the breakfast it provide was worthless. We had bread, but no butter or jam. We had waffle, but no syrup. The juice machine only worked some times. Although the room had kitchen, but it had no dishes, pots or microwave. Very disappointing.

2/10

Poor

25 Jul 2026

Jordan

I was supposed to stay at Hawthorn by Wyndham Bedford, TX for 4 nights, but I checked out after only 2 because of the conditions.
The biggest issue was the roaches. On Friday (7/17), I saw two roaches run across the floor in my room, and I also noticed roaches around the breakfast counter, which was very concerning. I had also seen someone spraying for bugs at the hotel on Thursday (7/16), so it appears they are aware of a pest problem.
The cleanliness throughout the hotel was disappointing. The sheets and towels were stained and looked dirty, and instead of receiving fresh towels through housekeeping, guests have to bring their used towels to the front desk to exchange them.
The second-floor hallway had a strong odor that smelled like a combination of burning plastic and vomit, making it unpleasant every time we walked to our room.
When I reported the roaches to the front desk, the employee showed little concern and said he could not help because I had booked through Expedia. Thankfully, Expedia contacted the hotel directly and was able to get the remaining two nights of my stay refunded, but the hotel’s lack of concern about the pest issue was disappointing.
I understand that hotels can occasionally have maintenance issues, but cleanliness, pest control, and customer service should be priorities. Based on my experience, I would not stay here again.

2/10

Poor

19 Jul 2026

Rance

When I arrived they did not have the room I reserved weeks prior. They gave me a room with one queen bed and and pull out couch. The room smelled like wet dog and the floor felt like it had sand on it. There was not sheet, blankets, or pillows for the couch and they were not able to provide any pillows as they were \"out\" Breakfast at 0830 only had 2 apples and waffle mix left. They would not replenish it even though still had an hour before it closed. Will never stay there again.

Family_with_children

10/10

Exceptional

18 Jul 2026

Krystal

It was ok

Partner

8/10

Excellent

18 Jul 2026

daniel

For the money this place is an awesome deal. The king bed room was very large. The kitchen was perfect....they have HBO....the bathroom was brand new.....glass shower was amazing....the only concern was it is extended stay so some of the people on the month to month plan were different.

Partner

10/10

Exceptional

16 Jul 2026

Ramon

Excelente, muy bueno. Recomendado full

Family_with_children

10/10

Exceptional

16 Jul 2026

Sujit

Good

Self

2/10

Poor

14 Jul 2026

Hector

Me and my girlfriend had a really bad experience with our room, out of 4 of our towels only one of them was clean the others had brown stains and also had PUBIC HAIR! And our bed was not clean we had pulled the sheets, and same as the towels brown spots, crumbs and hair, then when we asked for help the cleaning lady was rude and she was whispering something under her breath. I don’t leave reviews at all but this was so bad I had to say something about it.

Partner

2/10

Poor

14 Jul 2026

Lori

$222 king room w/kitchen: no coffee pot, uncomfortable bed, 3 kids running above us the whole stay(4days, left a day early), breakfast cut off 1/2hr early, no vending, $4 for 20oz's available at the desk(2 options), 2 towels, same with rags and it was like pulling teeth to get more, room phone didn't work, exit near our room didn't lock or latch, a single ice tray in the freezer due to no ice machine, and we were informed upon check in that housekeeping is once a week and we weren't on that day, so trash bags and sheets are available at the desk...
Worse hotel stay I've ever experienced.
Sorry for the run on sentence.

Partner

2/10

Poor

13 Jul 2026

Erica

I wouldnt even give a star if possible. We originally reserved a 2 Queen Room and when we arrived they claimed something was coded incorrectly and gave me a 1 King bed room. The original reservation was for a family of 5 but 2 backed out and Im pretty sure since they saw it was just my husband and i with our toddler we got downgraded our room. Parents know yes a king is a big bed and normally fits 2 and a toddler but when your toddler sleeps Horizontal and you two are vertical its no where near comfortable. After a 8.5 hr drive this was very incovenient. Still no call from the manager about a reimbursement of cost for the difference even if 10$ its principal. Aside from that the rooms were filthy. The RR walls were so dirty, the SMOKE ALARM was covered with PLASTIC! Pretty sure thats a violation of some sort. The chairs were literally clawed at probably from someones cat, not even small scratches the animal went hard on the chair. No matter how much carpet spray or air freshner you put you cant cover up dog smell. There was DRIED DOG POOP right next to the elevator door. The breakfast was literally waffles and toast. The guy up front is NOT attentive. The couple before me were waiting over 10 minutes and ringing the phone constantly just to get someone to come to the front. Price isnt bad but I guess you get what you pay for. Never again.

Friends_and_family Family

4/10

Poor

12 Jul 2026

Brittney

Floors in the room were very dirty. Hallways stunk. No trash can in rooms. No ice maker. Customer service was terrible. Keys cut off at 9 am on day of checkout when checkout time is 11. Had to go get keys reactivated to finish loading. Floor was also about to fall in by kitchen sink. Only given one towel for 3 people. Attached the photo of towel after wiping up water off the floor.

Family_with_children

2/10

Poor

09 Jul 2026

Chem

Don't stay here. We made the mistake of booking a non refundable long term stay. The staff is less than cooperative. Walls are thin. property is noisy... The cleaning staff did their best to try to help... but don't stay here.

Self

2/10

Poor

08 Jul 2026

Adrian

The entrance, elevators, corridors smelled like food and you could also smell it to an extent in the room. There were dogs in the place that bothered you because the owners did not keep them on a tight leash. There was always shortage of coffee, milk, etc during breakfast. Was of all was the staff especially one called Patel who had the worse costumer service ever. He traded insults with guest and even called the cop on a guest lying when the guest asked for a receipt so he is not changed for something or service not rendered.

Friends_and_family Friends

10/10

Exceptional

07 Jul 2026

Ronnie

Didn't like paying $50 for amenities when we didn't use any or plan on using any. Better get my money back!!
Room was clean and quiet. Thanks

Partner

2/10

Poor

05 Jul 2026

Valerie

I had asked for a roll in shower and handicap room in my reservation. When I went to check in I was told the only accessible room they had was a tub. I showed her my confirmation that said roll in shower. She said there was nothing the could do. This was the only room left. Plus it was on the third floor. If the elevator doesn’t work I can’t get out of the building. I couldn’t get another room so I stayed there. The room itself was large and nice but wasn’t very clean. I had to clean the toilet as it had feces on the handle. The water pressure in the shower was a trickle. I stumbled getting out of bathtub and hurt my leg and back. I used all the towels the give you(2). I had to go to bed because of pain. Killed 2 bugs before I got in bed. Went to close the blinds and u can’t as the air conditioner blows them and u don’t get any air. So light was coming in all night. Went downstairs next morning for the breakfast they have and asked for more towels. I was told I had to bring my dirty towels down to him before he would give me fresh ones. Ridiculous! Breakfast was a joke. Bagels were so stale it broke the knife, never replaced anything. Ran out of milk. It was a horrible experience. I tried to check out early but they wouldn’t give me a refund. Also, I have NEVER heard of a hotel without an ice machine. They didn’t have one! Don’t waste your time or money, the front staff don’t care. Not customer friendly at all. I heard them argue with everyone that asked for something.

Self

4/10

Poor

04 Jul 2026

Tazmine

Stayed with a family of 6, not suitable no rollaway beds and suite does not sleep six, the sheets were poorly cleaned and they did not have barley any towels available to accommodate, no hand soap or dishes in the room, the pool was great but the chairs were all broken except one, for a large family I would not recommend, breakfast very simple and basic.

Family_with_children

10/10

Exceptional

02 Jul 2026

Latesha

Love this place! 4 🌟 stars

Partner

4/10

Poor

01 Jul 2026

Luis

It was all together bad experience

Business

10/10

Exceptional

27 Jun 2026

mari

room was excellent, clean and comfortable.
staff was great, i gabe it 4 only because it took all day to get my cleans sheets.
kitchen again only 4, theres not much offered as far as cook ware, it is not equipped.
but over all it was a pleasant stay

Partner

8/10

Excellent

27 Jun 2026

marcelo adrenalina

el.peesonal amable , el.desayuno era muy pobre se terminó todo y no repusieron nada.

Friends

6/10

Pleasant

27 Jun 2026

Walter

Room was cleaned and help full staff

Family

2/10

Poor

23 Jun 2026

Arielle

Roaches are the new owners

Friends_and_family Family

4/10

Poor

22 Jun 2026

sudheer

Items in breakfast were very minimal with the waffle. Milk, cereals were not good quality. Butter wasn’t available with bread. No other options in breakfast except above. Cream wasn’t available with coffee.

Family_with_children

10/10

Exceptional

14 Jun 2026

LaTesha

Nothing bad to say

Self

2/10

Poor

11 Jun 2026

Reanna

Staff rude, next morning for breakfast there was rat turds big ones right by the syrup. I told him he just gave me a dirty look in 10 min later it was wiped off gross

Business

6/10

Pleasant

05 Jun 2026

Briseida

It was ok for the price

4/10

Poor

04 Jun 2026

ARTURO

It was not a bad experience until I found a roach in the bathroom sink.
The floor was sticky and when I took a shower, my feet were black from the dirty floors. Other than that, it was good for the price. I just needed a place to sleep.

Family

2/10

Poor

29 May 2026

Stella

A dirty thong was left in our room upon check in

4/10

Poor

27 May 2026

Jose and Maria

Some of the staff was helpful, not all.
Breakfast sucked, I have stayed at a Hawthorn in OKC, and
it was the best!
so my expectations was the same. I had talked about the Hawthorn hotel
so much and said it was good, and recommended it to my family. I was so embarrassed, and disappointed. it was not what it said online at all, dallas location was not it for us.

Family_with_children

10/10

Exceptional

15 May 2026

Maria

Everything from restaurants, to retail stores to coffee shops etc are in close proximity. The front desk agents are so nice.

Self

4/10

Poor

09 May 2026

roselia arteaga

Breakfast, room cleanliness overall cleanliness was below average.

Family

2/10

Poor

09 May 2026

Lianna

They have bugs in the rooms. Elevator had water all over it. They don't clean well.

Self

2/10

Poor

04 May 2026

Shirley

I didnt stay there. I booked the room for my son. First not much english spoken but she wanted to charge me 25.00 to check in10 mins early. I had to put up a 100.00 deposit. When my son had to extend his stay they wanted to charge him another 100.00. What i understand about this hotel is every day you extend you stay you have to put up another deposit. Total bs. Very disappointed to know rhis establishment is associated with wydam hotel.
...

2/10

Poor

01 May 2026

Danny

De muy mal gusto hospedarme en ese lugar por 3 semanas y decirme que no habían habitaciones disponibles para extender una noche más, muy mala experiencia.

Family_with_children

10/10

Exceptional

29 Apr 2026

Latesha

Staff nice & friendly. Smells good & looks great in lobby. Pool always clean.

10/10

Exceptional

29 Apr 2026

LaTesha

Enjoy my stay each time

Self

10/10

Exceptional

28 Apr 2026

Jimena

Clean enjoyed stay

Friends

8/10

Excellent

24 Apr 2026

angela

If you're looking for a good breakfast, you have a waffle machine, Coffee, bread toaster and jelly. They dont put syrup in the machine, meaning it is very low. No healthy items like fruit, oatmeal, yogurt. Most of the people just go out to eat I love that I had a choice to cook my own meal bc of the kitchen in the rooms. I also didnt like that they never wiped off the item people touched. I saw the same waffle dough on the push knob where the syrup comes out of the whole time I was there.

Self

2/10

Poor

20 Apr 2026

Mele

This hotel is horrible would not recommend to anyone! Hotel smelled bad hall ways smelled like a mix of weed and wet dog we had no iron no utensils nothing to cook with and I wouldn’t want to cook anyways but it’s what said came with the room and fully stock kitchen for your everyday needs absolutely nothing in the kitchen and to top it off found 2 roaches 1 in the bathroom and 1 in kitchen,,bedding was worst from hair on the sheets to stains on pillows and curtain in room had some kind of blood stain on it! Phone in room didn’t work went down to ask for iron and was told they didn’t have any available at the time asked for some towels and Rahji told us come back In 1hr then told them phone doesn’t work in room and nothing in kitchen and was told we will see what we can get in a hour if you come to get towels please save your $$$$ and spend the extra $$$$ to stay at Home2suites next door just don’t stay here

2/10

Poor

20 Apr 2026

Sean

This was the worst hotel experience and the reviews on here are all lies. This is a hotel that is being used like an apartment. It also smells terrible.

6/10

Pleasant

16 Apr 2026

LaTesha

No cooking utensils, no phone, roaches & floors were not clean.

Self

10/10

Exceptional

15 Apr 2026

Gabriela

Loved how spacious it is there

Family_with_children

8/10

Excellent

08 Apr 2026

Jeffrey

The shower is amazing. Lots of water pressure and huge shower head. My room is always clean. The remote control for the tv only allows up not down and the breakfast has no eggs, sausage. Only carbohydrates, which is why I’m staying elsewhere tonight. I’m on keto. I can’t eat waffles and cereal. However, the coffee is great.

Self

10/10

Exceptional

01 Apr 2026

Deveny

Raj and his team are extremely nice and the room was so clean

10/10

Exceptional

31 Mar 2026

Deveny

Raj and his team are very nice and helpful 🩷✨

10/10

Exceptional

23 Mar 2026

Decrory

👍

8/10

Excellent

22 Mar 2026

Bijou

Property was nice and clean

Family

8/10

Excellent

21 Mar 2026

Juan Manuel

Clean good size rooms, basic good breakfast, nice staff… Property a little worn out but you pay for what you get. Nothing negative slept well.

Friends_and_family Family

4/10

Poor

16 Mar 2026

SARAH

There was hair all over our room and when we walked in the front lobby. The bedding was dirty and disgusting. The breakfast was also horrible.
The lady at the front desk was very nice and friendly when Checked in and out.

Friends

4/10

Poor

15 Mar 2026

Monicea

The first thing I noticed was how dirty the elevator is. I didn’t have a trash can in my room. There was hair in the shower and the towels were stained.

Friends_and_family Family

8/10

Excellent

27 Feb 2026

jamar

Room was clean staff was decent

4/10

Poor

23 Feb 2026

HoYoung

Please check insects in the room. We saw many cucarachas.

Family

6/10

Pleasant

22 Feb 2026

Peter

The room was Okey

Partner

4/10

Poor

18 Feb 2026

Caleb

First room was dirty and had roaches in it. Seems like they took an old run down hotel and slapped a coat of paint on it for the pictures.

Self

2/10

Poor

18 Feb 2026

Rudolph

A room for cooking with no pots not even a kettle to boil water for tea and a microwave that didn’t work to warm up food or even a toaster to toast bread

Business Partner

2/10

Poor

17 Feb 2026

Faith

Breakfast was terrible and I told the staff in the morning that someone threw up in the elevator and it took them hours before cleaning the mess, I checked out 3 hours later and nothing was done not to mention the bathroom which had yellow stains that looked like they hadn't been cleaned in days. Left the hotel without taking a shower.

Family_with_children

10/10

Exceptional

13 Feb 2026

Decrory

Great location

10/10

Exceptional

11 Feb 2026

Decrory

Nice and clean!

4/10

Poor

06 Feb 2026

Jacqueline

My stay was a disappointment because of the overwhelming smell of marijuana and uncleanliness of each room . The smell was so overwhelming, it greeted me as I exited the elevator, stairwell and my sleep was interrupted by the overheating smell. Upon informing the front desk of the situation, I was given a different room. The first room had not been swept or mopped. The second room shower wasn’t clean and the kitchen shelves were dirty. I have pictures and a video. Before I could relax, I had to make a run to the store to pick up disinfectant wipes and spray to sanitize the room. Truly disappointing.

Leisure Self

2/10

Poor

24 Jan 2026

melinda

Didn’t even get a room a hotels .com did nothing to help get my money back

Friends_and_family Family

2/10

Poor

17 Jan 2026

William

The room was dirty!
A loud issue of over an hour of knocking and banging at 4 am. The front desk didn’t front desk didn’t answer phone

2/10

Poor

13 Jan 2026

Frank

Had everything available that was needed for someone to go places

Self

4/10

Poor

03 Jan 2026

Ana

I got a room with a full kitchen. There was nothing in the room for cooking, prep, cups, plates or utensils. Don’t stay at this location if you plan on using the kitchen.

Leisure Partner

10/10

Exceptional

02 Jan 2026

Jigar

Yes room was very clean and staff were good too

Leisure Family_with_children

2/10

Poor

31 Dec 2025

Tiffany

This hotel is a train-wreck. The room we paid for was a 2 Queen suite that was advertised as sleeping 6 people. In every other hotel I have ever stayed in, this meant that there was a pullout couch or trundle bed available. This was not the case. The man at the front desk explained that the hotel does not have sleeper sofas or trundle beds - we were supposed to sleep THREE PEOPLE TO A BED. By that logic, they could advertise that the room sleeps 50, as long as everyone can pile up on the bed.

We were exhausted, so we decided to just make do - 2 people would sleep on the floor. The front desk gave us \"all the extra bedding available,\" which amounted to 2 sheets, 1 thin blanket, and one pillow. My husband and teenage daughter did the best they could with what we had available.

In the end, even those that got to stay in a bed didn't get any sleep. The walls are so thin we could hear the music in the lobby (ALL night) and the conversations of the people in the room next door. The beds only had 2 top sheets, rather than a sheet and a blanket, and the sheets were so rough that they made noise every time someone moved.

TLDR: Don't stay here. Even if you get a bed, you won't sleep.

Leisure Family

6/10

Pleasant

31 Dec 2025

Donna

The room appeared clean, but on each day of our stay, there were cockroaches visible--multiple on some days. The breakfast was sparse and there was no coffee on two days.

Business_and_leisure Partner

10/10

Exceptional

24 Dec 2025

Justin

Exactly what i expected

4/10

Poor

16 Dec 2025

Brandon

Broken door handle in the bathroom, broken lamp that fell and hit me in the head. No water pressure in the shower. Not a te

2/10

Poor

16 Dec 2025

Jay

There were cockroaches in the room. I have videos of pictures of them playing across the floor and a cup of dead ones that we killed that I left there on the counter for them

Leisure Family

2/10

Poor

14 Dec 2025

Rajiv

Hotel welcoming was very poor.. they charge a different price to hotels.com. Very bad experience.

2/10

Poor

12 Dec 2025

Tina

When I got there , I was told they didn’t have a room for me. I have booked this trip four months in advance. Also, I have called two days prior because it was a delay. Then I called in a process of the day of flying that it was a delay and Will I still be able to check in they told me yes so the room that they put me in look like it was something I guess people just worked there my sleep in. I don’t know then I was removed from that room within a couple hours to another room after the housekeepers came in and cleaned up the room. It just was a lot without no communication from the hotel. If you’re looking for something to probably stay or crash a night or two depending on which you trying to pay, it can be OK. A nice deep clean and a little update. Will probably be nice as well.

Leisure Friends

6/10

Pleasant

08 Dec 2025

Robert

The room was plain jane but adequate. The window was left partially open so was very noisy adversely affecting my sleep! There wasn't enough blankets. Everything was in bare minimum quantities. I will not go back there again!

4/10

Poor

08 Dec 2025

Dylan

Shower was dirty, wrong size bed than paid for, the \"breakfast\" was cereal and toast.

Business_and_leisure Partner

4/10

Poor

08 Dec 2025

Taylor

No hair dryer, 2 flat pillows, 1 towel, 1 tiny bottle of shampoo

Leisure Partner

2/10

Poor

08 Dec 2025

Estefany

booked two rooms. one of them had a broken curtain as soon as we walked in. rooms weren’t as clean as they should be. hotels smells funky and there’s cockroaches. do not recommend.

2/10

Poor

03 Dec 2025

Brandi

The staff took a deposit from us and held it for two nights and then kicked us out the next night

Stole our money

Super unsatisfied and the owner and the front desk attendant we’re unwilling to work with us

My boyfriend and I slept in our truck

8/10

Excellent

01 Dec 2025

Merrick

I had a great stay. The rooms wete nice and clean. The only issue i had was the water pressure in the shower. On a scale of 1-10 the pressure was a 1.5. Other than that it was great.

Leisure Self

2/10

Poor

30 Nov 2025

Aaron

The ac unit wouldn’t work and there was black mold in window unit. The unit was nasty and had plastic holding up the bed frame and the bathtub was not clean and major stain inside the shower and then into smell like someone died in there

Leisure Partner

2/10

Poor

29 Nov 2025

Alexa

This property was horrendously managed. Starting off with getting a call an hour before I am supposed to arrive from out of town telling me that my

10/10

Exceptional

24 Nov 2025

Cassaundra

Very nice

8/10

Excellent

24 Nov 2025

Quentara

The room itself was clean the shower however was not.. I went to Walmart and got cleaning things to clean it myself. And it’s not that it wasn’t to my liking the shower was flat out not clean

Leisure Partner

4/10

Poor

23 Nov 2025

Jeannetta

DO NOT RECOMMEND especially with family. NO EXTRA PILLOWS BLANKETS- 2 towels only for 3 people was was told we have shortage 🙄 but you charge 300.00 for weekend. NOTHING IN KITCHEN TO COOK OR USE... which is why I chose this one with hungry toddler. Moved bed closer wall for toddler OMG THE CRAP MESS FILTH quickly Moved back.
AC is filthy look like black mold.
1 LUGGAGE CARRIER for entire hotel on Sunday check out .
Had to struggle with luggage personnel items for self & toddler to car. ACROSS PARKING LOT ... HORRIBLE experience even employees at desk never offered to help out the door. If I could have gotten my $ BACK I WOULD HAVE LEFT. BREAKFAST HAHAHA ONLY WAFFLE,BREAD & CEREAL. NO EGGS OR MEAT
Again very disappointed

Friends_and_family Family

2/10

Poor

22 Nov 2025

kayleen

First room was dirty asf! Then waited hours for a new room. Then called down to the front desk for an extra towel, housekeeping never came so I had to get it myself from housekeeping. Never staying here again. Service was terrible, hotel is dirty asf, NEVER AGAIN!!

Leisure Partner

4/10

Poor

18 Nov 2025

Denia

The area surrounding the hotel is convenient! The staff is friendly. That’s all the positives I have to say about this place. First off all, there isn’t an ice machine. What hotel doesn’t have ice machines? They also don’t keep the dishes in the room so you would have to go and ask. Why? Oh because of roaches. (That’s literally what the guy said.) the fitness center? It’s only 3 machines. Wouldn’t recommend this hotel at all!

Leisure Partner

2/10

Poor

17 Nov 2025

Jason

1st room had roaches everywhere and roach eggs and was dirty! 2nd room had roaches and shower and kitchen wasn’t clean. Talked to staff and they said they would “take care of us” and didn’t! Had a maid come clean the shower, not very well. She was supposed to clean kitchen as well but we had to call again to get someone else in there

4/10

Poor

14 Nov 2025

Nancy

Not enough towels no hair
Dryer in the room

Leisure Partner

6/10

Pleasant

14 Nov 2025

Stephen

Old hotel smell.

Self

2/10

Poor

10 Nov 2025

Saul

They made me give them an extra $100 for insurance. This fee wasn't disclosed when i booked the room. Although it was returned a day after check out it felt very unprofessional

2/10

Poor

07 Nov 2025

ashley

Dirty room - hair & stains all over sheets

Leisure Self

2/10

Poor

06 Nov 2025

Kamilah

Roach infested

Friends_and_family Family

4/10

Poor

05 Nov 2025

antonio

Seen 2 baby roaches the moment I walked in. Bedding wasn't changed from the previous guest, there were hairs all over the sheets and the shower wasn't throughly clean. Front desk was always really nice and helpful. Breakfast was very limited to waffles and cereal. No coffee machine in the room and no coffee offered at breakfast.

Business Partner

2/10

Poor

04 Nov 2025

Graciela

It’s clean and the smell of clorox was very strong but the cockroaches on the 3rd floor.

Leisure Family

8/10

Excellent

02 Nov 2025

Peggy

Beds were very hard