Hyatt Place Fort Worth/Hurst

6/10

Pleasant

12 Jun 2026

wayne

AC did not work in the room. The Lady at front desk said they were booked and could not move us to another room. Said she was aware of the problem. Said she would compensate me for the room.

No compensation was ever given,

Partner

10/10

Exceptional

11 Jun 2026

Rodríguez

Me pareció una excelente y

Family_with_children

8/10

Excellent

11 Jun 2026

Jameicia

I was waiting on front desk staff for 10 minutes, she said she had to check on other rooms. Maybe have more staff

Friends_and_family Friends

10/10

Exceptional

11 Jun 2026

Adnan

Excellent clean hotel

Friends

8/10

Excellent

10 Jun 2026

George

Front desk staff was very friendly upon check-in and during check-out, room was in exceptional condition and even though we were right next to the pool the noise level wasn't a problem. Overall very happy with the whole experience

Partner

10/10

Exceptional

10 Jun 2026

Geoffrey

Always nice and clean. Breakfast could be better.

Friends_and_family Friends

10/10

Exceptional

09 Jun 2026

Sue

Breakfast food was good but frequently ran out of items especially on the weekend.

Self

10/10

Exceptional

09 Jun 2026

Jordan Micheal

Place was great. Only issue was the A/C wasn’t very strong

Family

6/10

Pleasant

07 Jun 2026

Keyonia

No air in room and breakfast wasn’t to good but overall good place to stay,

Family

10/10

Exceptional

06 Jun 2026

Koi

Nice hotel. Easy access. Lots of parking. Friendly staff.

Family_with_children

8/10

Excellent

06 Jun 2026

Traci

Check in was efficient, but she wasn’t very friendly. Room was clean but the carpet was stained and the AC was really loud, waking us up multiple times throughout the night. Breakfast was average. The young lady cleaning the breakfast room was very friendly and the young lady that checked us out was very nice.

Partner

10/10

Exceptional

03 Jun 2026

Leslee

The front desk staff was AMAZING! Very nice and helpful with all our needs.

Friends_and_family Family

4/10

Poor

02 Jun 2026

Robert

Pool closed for maintenance 95 degrees outside

Bar closed no liquor license

Self

2/10

Poor

02 Jun 2026

Ana

While I’ve stayed at this particular hotel before without any trouble, this last time was awful. And let me specify, the hotel was great as usual. The lady who took my info at front desk upon arriving was great. The system at that time was having problems and I got charged $30 x2 for incidentals plus $188 I don’t know why. This is aside of already paying the whole $265 through hotels.com the charge was directly from Hyatt. The supervisor there assured me everything was good and that amount would get reimbursed ($30x2 and $188) to give it a few days bc it was Memorial Day weekend. I left on Sunday and got reimbursed $30 later that day and figured since the other amount was more it might take a few more days. Nope, on Friday the amount was already showing not pending but deducted from my account. Went back to the hotel and explained to the GM what was going on. She gave me a paper and at the time told me to go to the bank that they would give me the money back. I did not look at the paper and when I got to the bank and explained the whole situation, I realized that she had given me a paper with the amount itemized for the stay. She had converted the amount owed into an amount spent for staying there! This had already gotten paid from hotels.com! I don’t know what’s going on there but the hotel needs to open an extensive investigation on management starting with the GM. They are robbing ppl. So I paid twice for staying there, one through hotels.com and another one by Hyatt.

Partner

6/10

Pleasant

31 May 2026

Kathryn

Room was clean. Stains on carpet. Low pressure shower.

Self

10/10

Exceptional

27 May 2026

William

This hotel was in the perfect location for me as it was in between dallas/arlington/Fort Worth and easy access to the highway. The property was in good shape, the room was clean and spacious, the lobby was clean and inviting. Parking was free and the lot was clean and well lit. The free Breakfast was good, but a little sparse compared to other Hyatt’s I’ve stayed at…. The best part of my stay here was the staff, always friendly, always greeted me and provided great hospitality and service. I will definitely stay here again the next time in in the Dallas/ft worth area

Family

8/10

Excellent

25 May 2026

ERIK

The stay was nice and pleasant, staff was kind pleasing and helpful

Partner

8/10

Excellent

24 May 2026

Christina

Check in was wonderful, we arrived about 3pm on 05/15. The young lady working the morning desk on 5/16 was very unpleasant. She did not seem like she enjoyed her job. The first morning there the breakfast was very undercooked. Things were being served still practically frozen. When I explained this to the young lady at the service desk her response was a simple “ok”. She did not check the items or have the items removed until more guest started complaining. We also called down and requested more wash cloths and she stated “I’ll put you on the list,” we never received them. Had to look for the cleaning service to get some. The gentleman working the night desk on 05/16 was very kind. Unfortunately the pool was closed during our stay and my girls were bummed, but he went out of his way to make them some fresh chocolate chip cookies to make up for it. My girls appreciated it and in return made him some paintings as a thank you. Overall we did enjoy our weekend.

Family_with_children

6/10

Pleasant

24 May 2026

stephanie

not luxurious so don’t expect too much. but worth it and inviting. homey and comfortable.

Friends_and_family Family

10/10

Exceptional

23 May 2026

Stormy

Staff is superb. Will be back

Partner

4/10

Poor

23 May 2026

Chrissi

The property didn’t have anything that was advertised

Family_with_children

10/10

Exceptional

19 May 2026

megan

Flight had changed two days before the trip and the hotel was very accomodating! The experience was great! staff was friendly and coffee was strong! just what i needed. i will definitely be staying here again!

Family

4/10

Poor

19 May 2026

Christian

Unfortunately the pool was a disaster; looks like it had not been maintained since the Jurassic era. It was evident radioactive bacteria had colonized it, and evolved enough to fully established a civilized society. Needless to say our kids could not swim in it for risk of being eaten alive.
The buffet area was unkempt, messy, and no one visibly removing used plates, bowls, cups, glasses, silverware, etc.
We stayed 3 nights, and only 2 days was our bed made.
Very very disappointed with the stay. Would NOT recommend booking a room here for the money.

6/10

Pleasant

19 May 2026

Miguel

The bed was not comfortable at all; it seemed old and hard.

Self

2/10

Poor

18 May 2026

Alexander

Unfortunately the pool was a disaster; looks like it had not been maintained since the Jurassic era. It was evident radioactive bacteria had colonized it, and evolved enough to fully established a civilized society. Needless to say our kids could not swim in it for risk of being eaten alive.
The buffet area was unkempt, messy, and no one visibly removing used plates, bowls, cups, glasses, silverware, etc.
We stayed 3 nights, and only 2 days was our bed made.
Very very disappointed with the stay. Would NOT recommend booking a room here for the money.

Family_with_children

4/10

Poor

18 May 2026

Veronica

I thought with this hotel being a Hyatt this would be a great place to stay but I was wrong. Our room had a bad AC and was super noisey. My toddler is afraid of loud noises so that was a problem. It woke us up all night every single time it would turn on. It was terrible. The next morning i asked the staff if we could switch rooms for our 2nd night but of course they were completely full. The breakfast was terrible, like really. The food was cold and barely any options. Also we were traveling with kids and planned on going to the pool but nope, it was closed. I wished we would have known that before booking so we could have stayed somewhere else. We will never stay here again.

Friends_and_family Family

10/10

Exceptional

15 May 2026

Ricky

Very good hotel we stayed at thumbs up from me

Friends_and_family Family

6/10

Pleasant

10 May 2026

Dulce Rebeca

Mold in the waffles

Friends_and_family Friends

6/10

Pleasant

10 May 2026

Meshelle

The staff was outstanding! The hotel is in need of upgrading. The furniture and flooring is dated and needs a refresh. Breakfast was good, except the patty sausage…steer clear of those!

Family_with_children

10/10

Exceptional

10 May 2026

Desiree

The staff met all our request

8/10

Excellent

09 May 2026

Stephanie

Location is convenient to travel into Fort Worth without the high cost of staying downtown. Parking convenient, felt safe in this location.

Self

10/10

Exceptional

05 May 2026

Kenia

Enjoyable stay with friendly staff and nice rooms.

Partner

6/10

Pleasant

05 May 2026

John Michael

Breakfast was ok. Our room smelled damp as it seemed there was some mold on the lights behind the couch. Noise from the hallway is apparent.

We liked the staff and the overall appearance was ok.

8/10

Excellent

04 May 2026

Charles

They need better bed pillow options.

Self

10/10

Exceptional

03 May 2026

Juan F.

The hotel was clean and the staff was nice

Family

10/10

Exceptional

03 May 2026

Ross

Great

Self

6/10

Pleasant

03 May 2026

Stephen

Ok

10/10

Exceptional

30 Apr 2026

William

Great staff & very friendly
Very good breakfast & not just donuts & fruit

Partner

6/10

Pleasant

29 Apr 2026

Jalyn

Breakfast was great. A/C was not great, could not keep up so the room was humid and hot. Bed was old and uncomfortable. TV remote didn’t work.

Partner

8/10

Excellent

29 Apr 2026

Jennifer

The breakfast menu was minimal and was not served hot/warm. It didn’t taste good

Family_with_children

4/10

Poor

28 Apr 2026

Louise

Staff were friendly but rooms need help. Lights not working, bathroom floods, towels super old and thin. Says if you forgot something we can help. Forgot a toothbrush and they had none available even to buy. No sink in bathroom so had to touch stuff to go and wash hands, that was strange never seen that before.

Friends

10/10

Exceptional

28 Apr 2026

Jairus

Perfect location

Friends

4/10

Poor

28 Apr 2026

Dion

Well first off the hotel was old an outdated for a Hyatt hotel. The room smell very musky when we walked in. The bedding had stains on it so me and my wife had the spray Lysol all over the bed sheets and bed. The refrigerator wasn’t working properly, nor the light where the refrigerator unit was. No microwave in room. Breakfast was horrible. The bar wasn’t there . Staff at the front desk stated that it was closed due to licensing. Couldn’t fine parking everyday because people were blocking servers spaces with there trailers. Motorcycles were cramping the front entrance . Couldn’t sleep due to load noise outside. People playing around and knocking on my door screaming ICE . Overall experience was a zero . I will never book at this place in that location again.

Partner

8/10

Excellent

26 Apr 2026

Cindy

Room could've been a bit cleaner

Partner

4/10

Poor

26 Apr 2026

Brendan

The bathroom light barely worked, and I found a roach in there. The AC unit made a constant, awful noise, and the kitchenette faucet was broken. The TV only had Pluto TV—no ESPN.

On the plus side, the breakfast was decent.

Partner

6/10

Pleasant

24 Apr 2026

sabrina

My hotel room had trash in it :/
Breakfast was ok. It was messy, I'm sure they were understaffed. Staff was friendly, but probably wouldn't stay here again.

Family_with_children

8/10

Excellent

21 Apr 2026

Sally

The only thing my rooms that I got didn't have a microwave which we really did need but other then that it was ok

4/10

Poor

21 Apr 2026

jamie

breakfast was good. my bathroom still had hair in the shower

Family_with_children

4/10

Poor

20 Apr 2026

Christine

This is our 4th time staying at this hotel and will be our last. The hotel has obviously had a change of management that does not have time time to take care of this property like previous visits.

8/10

Excellent

19 Apr 2026

Julian

Clean room.

10/10

Exceptional

19 Apr 2026

Charlotte

great stay and good breakfast

Friends_and_family Family

10/10

Exceptional

17 Apr 2026

Hubert

we woke up by sound of dripping from leaking roof. It was reported to the staff. Fortunately it was right before our check out. Hopefully it will get fixed, since this might be construction hazard.

Family_with_children

4/10

Poor

15 Apr 2026

Melanie

Pool was completely out of order for the entire 5 day stay with algae. Room didn’t get cleaned or restocked. Coffee was literally cold and the breakfast was mediocre at best. If you have kids and planning on using the pool, find a different place to stay.

Friends

10/10

Exceptional

14 Apr 2026

Laura

The breakfast was great and had a good selection, it wasn’t just muffins and coffee, it had eggs, French toast sticks, they alternated bacon one day and sausages the next day, oatmeal with a variety of toppings, fresh fruits, yogurt, bagels, bread, cereal, juices, coffee, tea, the rooms are spacious and comfortable beds, the staff are very welcoming and friendly. I would stay here again.

Family

6/10

Pleasant

14 Apr 2026

Marie R

Pool and bar was closed

10/10

Exceptional

14 Apr 2026

Dawn

We really enjoyed our stay at this hotel. The rooms were modern, clean, spacious and bright. The staff was friendly. The breakfast was delicious. Beds were comfortable and the amenities were nice. Very happy with this Hyatt hotel!

Friends_and_family Friends

10/10

Exceptional

13 Apr 2026

Sheila

Great staff

10/10

Exceptional

13 Apr 2026

Hope

Great staff

10/10

Exceptional

13 Apr 2026

JOSE N

Very happy with my stay.

Family_with_children

8/10

Excellent

11 Apr 2026

Paula

The front desk staff was courteous and we had a easy check in. This was not our first stay here. But the property looks tired and needs some repairs. The toilet handle was broken; instead of replacing it, it had been glued back and got stuck each time it was used. The bathroom door could not shut completely. The room fridge didn't cool our drinks. When my husband went down for breakfast, about 15 min from the end time, he asked a staff person who was putting the remaining scrambled eggs on a plate (for herself) if there would be anymore coming out and she said no. As convenient as this location is to our events, we will make other choices in the future.

Partner

10/10

Exceptional

11 Apr 2026

Diane

The bar was closed so I couldn't order my salad or get a nightcap.

Self

10/10

Exceptional

09 Apr 2026

John

Few things are getting run down
If they get on it now before its to late, that would help

Partner

10/10

Exceptional

08 Apr 2026

Jeffrey L

Awesome! Breakfast was the best hotel breakfast. Great food and variety. I wish I knew the lady’s name that set it up. She put a lot of effort into it and it showed.

I needed something printed. The printer in the business office for guests was low on ink. Talked to Helen (I think I got the name right) and she helped me get what I needed from the hotels printer. May seem small. But her kindness and willingness to help was much appreciated. She was great. The entire staff was friendly and went out of their way to provide a pleasant stay. A+++

Highly recommend!

Family_with_children

6/10

Pleasant

08 Apr 2026

Elizabeth

Water pressure in shower was nearly coming out and remote to tv was bad!Room just seemed like it needs a upgrade

Family

8/10

Excellent

04 Apr 2026

John

Good

Partner

4/10

Poor

04 Apr 2026

Luke

The pool was not open but was advertised as open year round. The room was sub par and beds had poor protection

Partner

4/10

Poor

04 Apr 2026

Jyniah

Upon check-in, I noticed a strong smell in the hallway that was unpleasant. After finally reaching our room, we noticed stains in the carpets, couch, un-clean pillowcases, along with dirty curtains. Another thing we noticed was a crack on our mirror however we were able to notify the front desk and they assured us that it would not be a penalty on us so that was great( we did not crack it) however staff was friendly. Another downside would have to be that breakfast is over with at 9 AM which is extremely early for someone that’s on vacation and another would have to be that their pool was not working. Place needs a huge update and renovations.

Family_with_children

8/10

Excellent

02 Apr 2026

Eric

Le menu du petit déjeuner était répétitif, mais on a le ventre plein en fin de repas.
La piscine n’était pas accessible, c’est dommage.
La chambre était spacieuse avec un évier et un petit frigidaire bien pratique.

6/10

Pleasant

31 Mar 2026

Jeff

Hotel is beat up, needs some TLC. Breakfast was meh. Just basic stuff. Pool was closed. Not enough seating for breakfast as well. Would I return, nope.

8/10

Excellent

30 Mar 2026

JAMAL ABDUL

Yes

Family_with_children

10/10

Exceptional

29 Mar 2026

Rodney

Very nice hotel. Room was clean, and spacious. Breakfast was amazing, nice assortment! Pet friendly, staff was friendly.

Pet

4/10

Poor

24 Mar 2026

Deja

I stayed at the Hyatt beginning March 20 while taking my three-year-old daughter to Peppa Pig World to celebrate her birthday. Upon arrival, the front desk associate (a young man) was very kind, attentive, and made check-in quick and easy, which I really appreciated after traveling.
Later that evening, around 10:30 PM, I realized our room did not have any hand towels or face towels. I went to the front desk to request those items, along with an extra comforter for my daughter. I was informed by a staff member (I believe her name was Palin) that laundry had not been completed for the past two days, so they were out of hand towels, face towels, and additional comforters. Unfortunately, we had to make do with what we had that night.
During the night I woke up to find a roach on the ceiling, which was very concerning. I reported this to the front desk early that morning and showed them a photo. The staff responded quickly and were attentive in addressing the issue, which I appreciated.

Overall, the experience was mixed. While some staff members were helpful and professional—especially the gentleman who assisted me at the end—there were clear issues with basic necessities not being available, as well as cleanliness concerns. I’m grateful for the efforts made to resolve things, but I do wish things were a little better.

8/10

Excellent

22 Mar 2026

Bruce

Even on the 6th floor the traffic noise is loud. Needs a renovation soon. Nice people!

6/10

Pleasant

21 Mar 2026

Teresa

The room was clean. We were given the wrong breakfast hours and day 2 when we did go to breakfast it was really bad. There was not. A lot of food and the options were minimal. Also the elevator was pretty old and made a lot of noise.

Family

10/10

Exceptional

21 Mar 2026

Sara

Great breakfast and clean room

Partner

2/10

Poor

20 Mar 2026

Mariah

Smelt like weed. Not a lot of basic amenities available. Ran out of breakfast options.

Partner

4/10

Poor

20 Mar 2026

Jesse

No front desk person. Waited 20 minutes for front desk person to check me in. Some of the lights were not working.

Family_with_children

10/10

Exceptional

19 Mar 2026

Steve

Love this hotel!! Great stay!

Friends_and_family Family

10/10

Exceptional

18 Mar 2026

Tracy

The staff was friendly, rooms were clean and quiet.

Friends

8/10

Excellent

15 Mar 2026

LaQuinia

Outdated handicap bathroom. Seat was peeling. Room could use new carpet.Stains!

10/10

Exceptional

15 Mar 2026

Val

Great

Friends

10/10

Exceptional

14 Mar 2026

Deena

Very nice, very clean place to stay in. I was right off the elevator but you couldn’t hear anything. Very cozy and an excellent place to relax. 10/10

Self

10/10

Exceptional

12 Mar 2026

thomas michael

Nice place. Great breakfast.

Family

8/10

Excellent

11 Mar 2026

Nicole

Nice building and great location.

Self

10/10

Exceptional

11 Mar 2026

BRANDI

Clean room. Quick check in. Available parking. Near food and easy access to highway. Variety of options at breakfast. Friendly housekeeping staff.

Family_with_children

10/10

Exceptional

10 Mar 2026

Demetrius Lionel Miller

The staff was very friendly, the buffet style breakfast was delicious!!

Family

6/10

Pleasant

09 Mar 2026

Christina

The bed was broken.

8/10

Excellent

09 Mar 2026

Jennifer or Stan

The Hyatt Place Fort Worth is a nice hotel in a great location if you are spending time at the Nytex sports complex! The staff was helpful, rooms were quiet and the included breakfast was good. We booked a 2 queen bed room but they didn't have any left when we got there so my 6'2\" son slept on a pull out couch which was not ideal.

6/10

Pleasant

08 Mar 2026

D'Edra

We were disappointed in the breakfast. The photos and description were not at all correct. We went early and there was not much for choices and what they did have was low. Breads, muffins, bagels, etc were out. Fruit was out. The food that was cooked wasn't good. Water and juices were running out. We were put in a handicapped room and did not need a handicap room. The mattress is needing to be replaced and the pillows were awful.

Partner

6/10

Pleasant

07 Mar 2026

Corey

There wasn’t a bartender on staff. It was just a counter with liquor on the shelf and the check in manger tried to mix a drink out of a book. She was so super sweet, but I wouldn’t think it’s really classified as a “bar”.

Partner

10/10

Exceptional

07 Mar 2026

MIKE

The staff was wonderful! Rooms were clean! Parking was easy. Breakfast was well stocked and delicious.

Partner

10/10

Exceptional

02 Mar 2026

Laura

The staff was AMAZING! The front desk lady Renee is the absolute best in customer service and really making you feel welcome. Breakfast was great, just a few more options than a basic hotel breakfast. The entire facility was clean, rooms were clean. I cannot stop bragging about the staff, from the front desk, maintenance, housekeeping, breakfast, everyone was so amazing! I was very happy with my stay and will definitely be back. The only complaint I have is the rooms are a little out dated and need updating, for example my room door kept getting stuck. I would have to pull hard to get out or push hard to get in. My second and BIGGEST complaint was the bed. The Bed was terrible!!! so uncomfortable very sunken in, I could feel the springs. Other than that it was a great stay.

Family

10/10

Exceptional

02 Mar 2026

Lindsey

The staff was amazing!! The breakfast was also great! Very accommodating and convenient for us!

Friends_and_family Family

10/10

Exceptional

02 Mar 2026

Robert

The staff was amazing. Super friendly and helpful.

8/10

Excellent

01 Mar 2026

Veronica

Nice hotel and room. Front desk was nice.

Family_with_children

10/10

Exceptional

01 Mar 2026

Shannon

Clean room and friendly and helpful staff!

10/10

Exceptional

28 Feb 2026

Pang

Friendly staff

Friends_and_family Family

10/10

Exceptional

24 Feb 2026

Dale

The front desk was very helpful, the room was clean and well-maintained, and the breakfast we better than most places I have stayed.

Friends_and_family Family

8/10

Excellent

23 Feb 2026

Charles

Hotel was good overall, breakfast was nice and parking was easy with great food near the hotel. Hotel is just dated and the hallway carpet needs to be fixed my father almost tripped on the ripped carpet.

6/10

Pleasant

23 Feb 2026

Sharon E.

Staff was very nice. Issues they state you can get food at the bar area when asked I was told they did not get their food order and in due to the management did not order. Also it states that you can gets Starbucks coffee. Since under new owner if the property they no longer provide.

Partner