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Bergcristall

Austrian Alps · Austria

Volderau, 5View location

9.6/10Excellent21 Reviews
Cleanliness9.8/109.8
Service9.6/109.6
Comfort9.2/109.2
Condition9.6/109.6
Location10.0/1010.0
Neighborhood9.6/109.6
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Bergcristall

Aktiv & Vitalhotel Bergcristall in Volderau is located in Neustift im Stubaital. It offers a beautiful spa area with an indoor pool, spacious rooms with balconies and fine cuisine. Rooms here are nonsmoking and feature cable TV.

Many of them offer panoramic views of the Stubaital Glacier, which includes Austria's largest glacier ski area. You can enjoy mountain views from the indoor pool, relax in the saunas, the steam bath and in the infrared cabin or keep in shape in the fitness room.

Invigoration herbal teas and massages are available as well in the spa area. Tyrolean specialties and international cuisine are served in the Aktiv & Vitalhotel Bergcristall's restaurant. Half board includes a 5-course dinner. On weekdays you can take part in various programs like guided hiking tours and dancing parties.

Hiking paths and cross-country tracks start right next to the hotel.

Read more about this hotelShow less

Located in Neustift Im Stubaital, Hotel Bergcristall is in the mountains, within a 10-minute drive of St. George Church and Elfer Gondola. This family-friendly hotel is 5.4 mi (8.6 km) from Grawa Waterfall and 6.3 mi (10.2 km) from Stubai Glacier.

Make yourself at home in one of the 27 guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers.

Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 8:00 PM
Check-out until 10:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No front desk Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 44 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Optional fees
    • Pet fee: EUR 20 per pet, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

Nearby attractions

Ruetz River 0.2 km / 0.1 mi
4 Piste Krößbach Ski Run 1.2 km / 0.8 mi
Klaus Äuele 2.2 km / 1.4 mi
Sonnenbergabfahrt 4.1 km / 2.5 mi
Wipptal 4.9 km / 3 mi
Freizeitzentrum Neustift 6.2 km / 3.8 mi
St. George Church 6.3 km / 3.9 mi
Elfer Gondola 6.8 km / 4.2 mi
Ski Lift Neustift 6.9 km / 4.3 mi
Elferbergbahn 6.9 km / 4.3 mi
Grawa Waterfall 8.6 km / 5.4 mi
Foesterhaus 9.4 km / 5.8 mi
Stubai Glacier 10.2 km / 6.3 mi
Stubai Glacier Cable Car 11.4 km / 7.1 mi
Gamsgarten I Cable Car 11.4 km / 7.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
  • Room service
  • Bar
  • Restaurant
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Children playground
  • Game room
  • Non-smoking establishment
Show 1 more facilities & services
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Bergcristall

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Bergcristall

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Bergcristall

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Bergcristall

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Bergcristall

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE MOUNTAIN VIEWJUNIOR SUITE • MOUNTAIN VIEWJSU.VN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Bergcristall

    JUNIOR SUITE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Bergcristall

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH BALCONYFAMILY ROOM • WITH BALCONYFAM.BL

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Bergcristall

    FAMILY ROOM WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Bergcristall

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Bergcristall

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Bergcristall

9.6
Excellent
21 Reviews
Cleanliness
9.8 /10
Service
9.6 /10
Comfort
9.2 /10
Condition
9.6 /10
Location
10.0 /10
Neighborhood
9.6 /10
Amenities
9.0 /10
17 reviews shown
10/10
Exceptional
17 Apr 2019
Verified traveler
Spa and pool are fantastic and the food is amazing .
Leisure Family
10/10
Exceptional
06 Apr 2017
TJ

Great Hotel close to Stubai Glacier

Hotel Bergcristal is the closest hotel to Stubai Glacier that will not crush your budget. Easy to book, Easy to find with a wonderful staff. The food is first class and prepared fresh for each meal by the resident chef / manager. OH - and I must mention - my son was absolutely THRILLED with the WIFI connection speeds! We will be returning to Hotel Bergcristal for more skiing.
10/10
Exceptional
13 Nov 2016
Rafael

Great stay, awesome location

Great stay, of all the details from staff, restaurant, rooms, and spa were well taken care of. I would definitely recommend this hotel.
Family
10/10
Exceptional
21 Sep 2016
Verified traveler

Great Hotel in the Mountains

Great value for the money. The room was a bit small, but overall, very nice
10/10
Exceptional
30 Jul 2013
Gregory

a warm welcome.

The hotel was ideally situated in the Stubai valley south of Innsbruck. our room looked up the valley towards the snow covered mountains. (Even in mid July). We were on a fly drive holiday and we had easy access to the Glacier and other alpine meadow walks. We booked half board and enjoyed excellent breakfasts and five course evening meals. The food was of a high standard and the Hotel was very clean. The staff were very welcoming and helpful. We would go back again.
10/10
Exceptional
23 Apr 2022
Esther
Wir hatten nur 2 Nächte gebucht und mussten umziehen. Das war bei der Onlinebuchung nicht ersichtlich
Leisure Partner
10/10
Exceptional
25 Aug 2019
Philippe

excellente découverte

Parfait ! Prendre la demi pension car la qualité de la cuisine est excellente pour un surcoût modique. Nous avons été surclassé dans une chambre de 80m2... avec sauna.
Partner
10/10
Exceptional
17 Feb 2019
Verified traveler
Vielen Dank für den schönen Aufenthalt im Stubaital
Leisure Family_with_children
10/10
Exceptional
18 Jan 2019
Verified traveler

Wellnesshotel

Super Hotel, gutes Essen und toller Service. Sehr schöner Wellnessbereich.
Partner
8/10
Excellent
03 Dec 2018
Chris
+ überragender Service beim Abendessen
+ schöner Wellnessbereich

- Chlorgeruch vom Pool im gesamten Treppenhaus und in den Fluren
8/10
Excellent
21 Nov 2017
Anna
Hotel carino e pulito. Le stanze sono troppo riscaldate ed u cuscini scomodi, per il resto tutto ok....piscina e zona relax bellissimi, personale gentile e disponibile, buona colazione abbondante e di qualità.
10/10
Exceptional
07 Aug 2017
Pasquale

Wonderful location, very clean, excellent services

Location is highly recommendable for family, very close to all the attraction of Stubai valley.
The Hotel is very comfortable and clean,food is excellent and very varied.
Very discrete and nice the staff.

8/10
Excellent
11 Jul 2017
Annika

Siisti ja loistava palvelu

Siisti, loistava palvelu, hieno saunaosasto, erittäin rauhallinen hotelli ja ympäristö. Aamupala oikein hyvä, illallisessa hyvää yritystä jos pitää paikallisesta ruuasta.
Family
10/10
Exceptional
23 Nov 2015
Andre

hotel à recommander

Chambre très propre , acceuil chaleureux , petits déjeuner copieux .
Partner
10/10
Exceptional
28 Jul 2015
Stine

Hyggeligt hotel i Alperne

Super fint hotel i typisk alpe-stil. Meget smuk beliggenhed med udsigt til sne-klædte bjerge. Fint stort værelse med balkon. Indendørs pool i kælderen med mange fine faciliteter og udsigt til have. Fin restaurant med stor terasse. Aftensmad og morgenbuffet var god. Meget venligt personale.
Family
10/10
Exceptional
14 Oct 2014
Hanspeter

Hanspeter Bundi

Wir waren sehr zufrieden und können dieses Hotel nur weiter empfehlen.
Partner
10/10
Exceptional
03 May 2014
milena e Giorgio

esperienza unica

Personale cordialissimo. Abbiamo festeggiato il primo anniversario di matrimonio ed a sorpresa ci han fatto trovare un'intera sacher ed i fiori sul tavolo e la stessa cosa per il mio compleanno. Il centro benessere è bellissimo. La zona è stupenda
Partner

Location & surroundings

Bergcristall
Volderau, 5, Neustift, Austria

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Bergcristall

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