Royal Continental

Italy , Naples
NAPOLES, Via Partenope, 38/44
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100 reviews shown

10/10

Exceptional

11 May 2026

Edward

Grear room, excellent helpful staff. Servicing and cleaning of the room was exceptional.
Location of the hotel could not be better.
Well done to everyone.

A couple of gripes though. The roof swimming pool does not open until June 1st. Disappointing for those that like cold water swimming. There is the sea of course but not really suitable close to the hotel.

I thought the breakfast was disappointing. The fruit salad seemed to consist of only tinned peaches and lots of pineapple (even in the mixed fruit choice)
There was only full fat (UHT) milk or soya (I think?) No skimmed or semi skimmed. The bread choice was disappointing.
I cannot comment on the choice in the cooked breakfast as I (despite being British) do not eat them.
The staff at breakfast were excellent and very attentive. Well done.

Wouls I stay at the hotel again? Yes certainly.

Partner

10/10

Exceptional

10 May 2026

Simon

Perfecto

10/10

Exceptional

07 May 2026

Suzanne Marie

We had a wonderful three-night stay for my birthday celebrations. The location is perfect, with beautiful views, easy access to everything in the city, and plenty of lovely restaurants nearby. Our room was spotless and very comfortable throughout our stay.

What really made the experience special was the staff — everyone was so attentive, friendly, and went out of their way to make my birthday stay feel extra special. We truly felt welcomed and well looked after from start to finish.

I would highly recommend this hotel to anyone visiting Naples and would happily stay here again.

Friends

8/10

Excellent

07 May 2026

Hayley

Hotel is in a great location on the sea front. We had great stay, it was our friends birthday whilst we were there and they really helped to make her day special. Great staff and nice rooms.

We were very lucky they kindly upgraded our rooms.

It is not clear on Expedia that the standard rooms are actually internal rooms, which would have been very disappointing. So I think that should be made clearer, obviously not the hotels fault.

Would definitely stay here again if I return to Naples.

Friends

10/10

Exceptional

06 May 2026

Gabriel

The AC worked fine. Would have liked it a bit cooler, but overall it worked fine. I didn't do much shopping around the area. My wife has a walking disability so had to plan things out strategically. Still though the hotel was in a prime spot to get local food. Staff was very friendly and the view.... the view was amazing! 10/10 that sold it for me.

Partner

10/10

Exceptional

02 May 2026

Nice hotel in the marina. Close to resturants

Partner

10/10

Exceptional

02 May 2026

STEVE

Very good , Thanks a lot for The professiona

4/10

Poor

01 May 2026

Christopher

This was rated as a 4 star hotel... should be a 2 star. Elevators were dirty, furniture in lobby is old and worn and needs to be replaced. Breakfast area was very stark and overcrowded, hot items on the included breakfast buffet, (i.e. eggs, bacon, potatoes, etc.) were ice cold. Cappucino was luke warm. This was the conditon for eacjh of the 3 mornings we attempted to eat at the hotel. We ended up just skipping breakfast. In the rooms there were no drinking classes (paper cups only) and no ice buckets provided. Our travelling companions room had issues throughout their stay with air-conditioner not working. And finally upon arrival we were told that the following day water throughout the entire hotel would be turned off between 3:00 PM to 7:00 PM. We were able to work arround this incovenience, but for the large group of tourists that arrived the following day, it was a shock. For what we paid and what we received this was a really bad exprience.

Friends

8/10

Excellent

01 May 2026

Graham

Great location overlooking the castle and bay.

4/10

Poor

30 Apr 2026

Helene

Staff was somewhat dismissive about our fatigue when we arrived early due to an early flight. Told us we could walk around for the day until our room was ready. Didn’t tell us about the hop on hop off bus that we could have used. On the end of our trip to Italy we stayed there again. They had my name misspelled and couldn’t find the reservation. The room had a musty odor. We had an uncomfortable night.

Friends

10/10

Exceptional

29 Apr 2026

Cheryl

Helpful staff, nice view from the room. Gelato shop next door!

Friends_and_family Friends

8/10

Excellent

26 Apr 2026

Robert

Hotel was good for the cost.

Partner

8/10

Excellent

26 Apr 2026

Gennaro

10/10

Exceptional

25 Apr 2026

Suzanne

The staff at this hotel made everything worthwhile. I highly recommend this place and would come back on a heartbeat. Love the personal touch. Thank you!

6/10

Pleasant

25 Apr 2026

Ashok

Service is average. Nobody helped with luggage when we arrived. Room needs renovation. Otherwise the hotel meets average expectations. Location is nice although away from the historic district.

10/10

Exceptional

23 Apr 2026

David

Great hotel but the main reason we booked was for the pool and it is only open in ‘summertime’. It was 24 degrees when we were there and it wasn’t clear when booking that it wouldn’t be open.

Partner

10/10

Exceptional

23 Apr 2026

Shelley Ann

From the cleanilness of the environment to the assortment available for breakfast and the walkability to sites, this was a great place to stay in Naples.

Partner

10/10

Exceptional

22 Apr 2026

Tracy

Great location on the water within walking distance of restaurants and tourist stops and shops! The hotel was nice and clean, and the staff was very friendly and helpful.

Partner

10/10

Exceptional

21 Apr 2026

Linda

Great location, efficient and very helpful staff, clean and confortable room.

Friends_and_family Friends

10/10

Exceptional

21 Apr 2026

Miranda

Loved our stay! The dinner staff was amazing, they helped our son have an authentic Italian experience and even showed him how to properly eat spaghetti. The reception desk was also so helpful, they kept our luggage after check out so we could attend a local tour. Overall thankful for all the hospitality here at the Continental.

Family_with_children

10/10

Exceptional

18 Apr 2026

Robert

Excellent front desk staff.

Family

8/10

Excellent

16 Apr 2026

Ian

Room was clean and the bed comfortable with a good shower.
Did the basic functions very well with few frills

Family

10/10

Exceptional

15 Apr 2026

Hannah

We only stayed here for a brief overnight since we had to leave early in the morning, but my partner and I thoroughly enjoyed our stay! It was very clean and the staff were incredibly friendly and helpful. We weren't able to eat breakfast there since we had to leave early for the airport but the staff were very helpful in packing up items to eat on the drive there. I would definitely stay here again!

Partner

8/10

Excellent

13 Apr 2026

Christopher

Great location. Beautiful property.

Friends_and_family Friends

10/10

Exceptional

10 Apr 2026

Mathias

Room great. Staff Excelent will be even better when street is finished out side . Accessability was fine.

Family

8/10

Excellent

05 Apr 2026

Yvette

Clean room, good breakfast. However, the hotel seems to be a bit outdated.

Family_with_children

6/10

Pleasant

05 Apr 2026

Anthony

Fantastic views. I think the hotel owners think we have a view, screw everything else. Very much a basic lower end hotel feel. Funny thing is I’d probably go back because of the view. So maybe they’re not wrong 😂

10/10

Exceptional

03 Apr 2026

nandhini

Ideal

8/10

Excellent

02 Apr 2026

RICHARD

Room was clean but bath/shower dated so was not the safest. Pipes gurgled when using sink or shower. Staff cracked a smile from time to time but were professional. Breakfast was unfortunately on the 2 mornings we had it cold. Coffee was luke warm both days

Partner

10/10

Exceptional

31 Mar 2026

Jonathan

Great view and great neighborhood for eating out

Family_with_children

10/10

Exceptional

29 Mar 2026

John

Hotel is high quality construction, great location. Breakfast buffet was high quality with lots of volume and choices of high quality foods, lots of staff for attention to beverages and questions. Some elevator problems through the three nights we stayed there. Most reception staff were knowledgable, one was not. Lots of little steps in the walking route that are not as clear as you might wish, so some near misses of tripping hazard.

Family

10/10

Exceptional

17 Mar 2026

Andrea

A wonderful hotel! It houses an incredible collection of original Italian design pieces from the 1950s. The first floor was designed by Gio Ponti and features original period furnishings! An incredible experience! These are pieces you’d find in the world’s finest museums. Breakfast is just as fantastic, with floor-to-ceiling windows overlooking Castel dell’Ovo and chairs by Carlo de Carli! An incredible place with a fantastic staff. For design lovers, this is a must-experience.

10/10

Exceptional

12 Mar 2026

ZUNG

The pool is not usable during my time there, so a bit frustrated if missed information

10/10

Exceptional

09 Mar 2026

Michelle

Great location down by the harbour area with restaurants near by and everywhere we wanted to visit was 30-45 mins walk away. I was particularly impressed they left prosecco and a cake for my friends birthday. A lovely touch!

10/10

Exceptional

05 Mar 2026

Donald

Great Hotel

Partner

6/10

Pleasant

26 Feb 2026

Kyle

Good location, nice hotel, but the room was unimpressive as it gets and had no outlets anywhere near the bed.

Self

10/10

Exceptional

18 Feb 2026

Margaret

Room spotless; view amazing. Sparkling and still water in room fridge each day. Complimentary sparkling wine and cake delivered to room on birthday. Great massages available. Staff so friendly and helpful. Breakfast lovely and amazing view.

Business Self

10/10

Exceptional

14 Feb 2026

Dominick

Great stay! The hotel was clean with friendly staff and in a good location. And the breakfast was delicious each morning.

Leisure Family

10/10

Exceptional

11 Feb 2026

Debra

Our entire experience was wonderful, from check in, to breakfast to check out. When we needed stuff for the room they brought it right away. Great location of the water for view. I highly recommend.

Leisure Partner

10/10

Exceptional

04 Feb 2026

gary

Beautiful hotel is a lovely area for family's. Hotel staff were exceptionally friendly and helpful especially the breakfast staff.

Friends_and_family Family

8/10

Excellent

01 Feb 2026

Hope

The room was spotless. Staff courteous.

Leisure Partner

8/10

Excellent

19 Jan 2026

Sharon

Nice room but a few issues with the shower and toilet.

Partner

8/10

Excellent

17 Jan 2026

ENRIQUE

Clean rooms , good staff

Leisure Partner

8/10

Excellent

06 Jan 2026

Roberto

Quasi tutto bene, tranne la temperatura della camera, troppo bassa per compensare il freddo che arriva dalle finestre in vetro.

Partner

10/10

Exceptional

05 Jan 2026

GILBERTO

Our thanks to the Ms TATIANA,
the breakfast greeter, is consistently outstanding, exceeding my expectations every time.
On the other side, some
Credit goes to the breakfast buffet service: Great team:
IDA D , IMMA , FEDERICA A,LAMIA, ARIANNA P and EMANUELE whom we have make it a must to congratulate before leaving and promised them that we will be back with great pleasure. They were polite ,professional and competent.
This cozy restaurant has left the best impressions!

Thumbs up for PATRICIA(room-attendant).The room was so crisp ,wrinkle-free bed linens without any creases.
Looking forward to staying with you in the future. What a great place

4/10

Poor

02 Jan 2026

Patricia

Room was ideal and staff at room very good food in restaurant was one big con ordered for fish had to wait over one hour and when came the fish was just one very small piece of fish with on over thing on plate waited so much time that we gave up for anything else.
It was New Year’s Eve and waiter in restaurant was so helpful that he went to desk to book us in at restaurant for New Year’s Eve and desk came up with no you can not do that. Hotel is in great place and room ideal but as for bar only open until 6pm . Would never go again

Family

10/10

Exceptional

01 Jan 2026

Mayte

Great stay at Hotel Royal Continental. Beautiful property in a quieter area, away from Naples’ chaotic traffic, yet close enough to easily access the main tours and attractions. The room was spacious, very comfortable, and spotlessly clean. Good breakfast and friendly, helpful staff.

Leisure

8/10

Excellent

01 Jan 2026

Toujin

8/10

Excellent

31 Dec 2025

Pasquale

not that great on clean, staff does not do a good jobs,everthing also is great

Leisure Partner

10/10

Exceptional

31 Dec 2025

Peter

Fantastic Hotel right on the water . Rooms, Breakfast were outstanding. Very high quality. Location is fantastic and can walk to all the tourist areas.

Leisure Family

8/10

Excellent

29 Dec 2025

Antonio

Restaurant staff lovely front of house staff too. However noisy neighbours were a problem and when raised front of house didn’t do anything. The seaviews were stunning location lovely. Overall would recommend

Leisure

10/10

Exceptional

23 Dec 2025

Sabrina

The air conditioning is really noisy and the rooms are very hot. The sea view alleviates the problems.

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

gennaro

great location very friendly staff very clean Fantastic Breakfast

Leisure Family

10/10

Exceptional

30 Nov 2025

Luiz Martins

Everthing ok . Good room and continental breakfast.

Business

8/10

Excellent

27 Nov 2025

Silvia

Nice hotel

Leisure Family_with_children

8/10

Excellent

24 Nov 2025

guido

Per il breve periodo in cui siamo stati ospiti, ci siamo trovati bene. Staff corddiale, camera a posto, grande prima colazione.

Leisure Friends

10/10

Exceptional

16 Nov 2025

Olumayokun

The rooms were clean and well maintained. The staff were helpful and professional.

Business_and_leisure

10/10

Exceptional

27 Oct 2025

Camille

Best place for a view of the sea.

Leisure Self

10/10

Exceptional

26 Oct 2025

Gina

Staff was friendly and helpful. Surrounding area was convenient for restaurants and taxis. Beautiful view from the room. Room was large, clean and comfortable

Leisure

10/10

Exceptional

25 Oct 2025

George

slow elevators

Family

10/10

Exceptional

24 Oct 2025

Joan Cheryl

The staff went out of their way to make us welcome, they were courteous, kind and helpful whenever they had the opportunity. You felt at home immediately. Breakfast was amazing! There was so much choice and everything was delicious. Hospitality was excellent, they couldn’t do enough for you. Delightful room with great facilities. Fantastic location, you could see and enjoy the sea, the castle is in clear view and many restaurants are nearby. Would highly recommend staying here!

Leisure Family

10/10

Exceptional

23 Oct 2025

Uriah

Big conference hotel with cruise ship services, but the rooms are comfortable, quiet, and clean. Rooftop is amazing at night.

Friends_and_family Family

10/10

Exceptional

23 Oct 2025

Travis

Lovely place, great view, great location for walking distance to restaurants, shopping, sights. Cool mid-century modern furnishings, great breakfast buffet and friendly, accommodating service. Excellent all around!

Business

10/10

Exceptional

22 Oct 2025

Vicki

Pool was closed for season
We didn’t get to see much in short time we were there.
Lovely breakfast

Leisure Friends

10/10

Exceptional

21 Oct 2025

Stephanie

You cannot beat the views of this hotel, and the proximity to good food and the luxury of Naples. Our room was comfortable, clean and spacious. By American standards it's a bit dated for its price point, but when in Naples...

Business_and_leisure

10/10

Exceptional

19 Oct 2025

Rita

The staff was extremely pleasant and helpful.

Leisure Family

8/10

Excellent

13 Oct 2025

Mia

Nice hotel, clean, friendly staff and in a good area but could do with a little updating room wise.

Leisure Family

6/10

Pleasant

13 Oct 2025

REENU

Unfortunately I had to ask to change rooms when I arrived as the smell , the cleanliness and overall feeling was not up to standard

Leisure Family_with_children

10/10

Exceptional

11 Oct 2025

Helen

great waterfront location

Leisure Partner

8/10

Excellent

05 Oct 2025

Catharine

Beautiful hotel. Very busy but well managed

Leisure Friends

10/10

Exceptional

05 Oct 2025

Laura

Lovely hotel!

Partner

2/10

Poor

05 Oct 2025

wei zhou

Property is ok

Leisure Family

10/10

Exceptional

03 Oct 2025

Giovanni

Tutto bene

Leisure Family

8/10

Excellent

02 Oct 2025

Claiborne

Nice hotel with classic old features

8/10

Excellent

02 Oct 2025

frank

Great location and attentive staff. The free breakfast was awesome!

10/10

Exceptional

01 Oct 2025

Steven

Love Royal Continental Hotel. Was my third time stay here and staff was friendly and helpful. Was surprised the woman at concierge remembered me from 6 years ago.

Business Self

10/10

Exceptional

01 Oct 2025

Joseph

Clean and convenient and walkable.

10/10

Exceptional

01 Oct 2025

Maria

This was booked for my sister for a very special anniversary and she thought it was an amazing experience. The location perfect for its beauty and ease of walking locally.
The pool was a very welcome delight.
Her only complaint was not being there long enough to embrace her stay further.

Partner

10/10

Exceptional

26 Sep 2025

arturo

Great

Leisure Family

10/10

Exceptional

26 Sep 2025

JAYNE

We were there just for one night before an early flight home. The area around the hotel is much quieter and safer than further into Naples city centre where we'd previously stayed. We paid extra for a sea view as it was our last night in Italy and the room was spacious and clean, although maybe the style was a little dated for my taste. There were many restaurants to choose from in the area and it's about a 10 min walk into the shopping areas.

Leisure Partner

8/10

Excellent

25 Sep 2025

Mariam

The location of this hotel is excellent—right on the seafront with stunning views of Castel dell’Ovo and just a short walk to restaurants, cafés, and historic sites. Our room was clean and spacious, and the sea view made the stay feel memorable. However, the hotel feels a bit dated, and the bathtub was so narrow that it was difficult to stand comfortably.

Leisure Partner

10/10

Exceptional

24 Sep 2025

Michelle

Excellence hotel and fantastic location

Amazing hotel, location is perfect to be slightly away from the busy hustle and bustle of the centre but within 15 minutes walk of all the sites. Roof top bar is great and there are plenty of restaurants and bars within a few minutes walk away. The rooms are spacious and very clean and breakfast is excellent and staff are great too, really can’t fault it

Partner

8/10

Excellent

23 Sep 2025

ozlem

This is a big hotel situated in an excellent area with good view.The hotel is pretty old, the rooms and bathrooms needed some updating but they were fairly clean. I think its price was a little high compared to what it offers.

Leisure Family

8/10

Excellent

22 Sep 2025

Gayle

Excellent location. Issues with pool area needing reservations etc. A very small area.

Leisure Family

6/10

Pleasant

21 Sep 2025

Jeff

We stay in 4 and 5 star hotels this is not one of those-bathroom had mold, room service was horrible and the food was the worst I have had in Italy-go to get food from restaurants near the hotel much better

Leisure Family

10/10

Exceptional

21 Sep 2025

Kristin

Loved the view from our room. The breakfast was also delicious.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Michael

Great staff fabulous location. The same busker and his 4 song repertoire every afternoon and evening got a bit annoying when enjoying the view and atmosphere from the balcony.

Leisure Partner

10/10

Exceptional

16 Sep 2025

Angie

Customer Service was exceptional!
That alone is worth for me to go back

Leisure Family

10/10

Exceptional

15 Sep 2025

vincenzo

Das einzige was ich mir nicht gefallen hat, ist, dass die Garage für einen Tag 40 € gekostet hat. Das ist für meine Verhältnisse teuer

Partner

10/10

Exceptional

15 Sep 2025

Anna

Our go to place to stay in Naples. Recommend the sea view rooms for unbeatable views. Delicious breakfasts, lovely pool and helpful staffz

Leisure Family_with_children

10/10

Exceptional

14 Sep 2025

WLADYSLAW

Everything

Leisure Family

10/10

Exceptional

13 Sep 2025

kamran

Great

8/10

Excellent

12 Sep 2025

neveen

We enjoyed our 5 day stay. During 2nd day we reported water leak from the ceiling due to A/C. It took them 2 days until management decided that this is unrepairable and were upgraded to better room. Breakfast is average and limited but okay.

Leisure Partner

8/10

Excellent

09 Sep 2025

Marcela

Staff was great. Washrooms could use some renovations (Mold in the showers). But breakfast was good and the location of the hotel is awesome.

Leisure Partner

8/10

Excellent

09 Sep 2025

Cynthia

I like everything; it’s a favoured hotel, a pleasant place holding so many good memories: Unique location, a feast for the eyes and mouth.

Leisure Family

10/10

Exceptional

08 Sep 2025

Luciana

I have stayed here 4 times over the years, it is a perfect hotel to start off on when visiting the Amalfi coast

10/10

Exceptional

08 Sep 2025

FERNANDO V

It was amazing, I have a special mencion to Ciro, on the front desk, he was very kind with us!

Partner

10/10

Exceptional

07 Sep 2025

Ken

Great location. Get a view room with balcony. It's worth it.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Liz

Fantastic location!

2/10

Poor

06 Sep 2025

Hannah

Upon checking into my room, there was a strong sour odor and the A/C wasn’t working properly. I called the front desk and they sent maintenance to check. Then I I noticed the tub drain was stuck closed. I called the front desk again and maintenance arrived over an hour later and was rude like it was my fault. After that first night, I could not endure the odor and decided to cut my 3 day reservation a day short. I went to the front desk in the morning to let them know I would be checking out the next morning, one day early. They told me that was fine and I would just have to pay for the 2 nights upon checkout. The next morning when I checked out at the front desk, they confirmed again that I would not be charged for the 3rd night. The employee who checked me out even called her manager over to confirm I only had to pay for 2 nights. She confirmed that and then I paid what was due for 2 nights. Later that day, they charged me for the 3rd night with no notice. I find this very unprofessional and upsetting especially since they confirmed multiple times that I would not be charged. I tried to contact the hotel after I got back home and could not get a response from them. Expedia customer service also tried contacting the hotel several times and could not get a response back. I do not recommend staying at this hotel in Naples. It is VERY outdated. Limited food options at the restaurant/room service and the pool is tiny and you have to make reservations for it.

Leisure Friends