Name: Quality Inn Cape Girardeau
Address: 2011 North Kingshighway, Cape Girardeau, 63701, US

2/10

Poor

29 Jul 2026

Johnny

The room smelled like mildew and had my clothes and food smelling like it too. 0/10 would not recommend.

6/10

Pleasant

27 Jul 2026

Jarrod

I have nothing to say

4/10

Poor

25 Jul 2026

Susan

Bedding had big yellow stains and the shower mat looked very dirty. Door handle on refrigerator cabinet was falling off and screw holes in the drywall behind tv. The bed was comfortable.

2/10

Poor

24 Jul 2026

Dashia

Bathroom water was not warm , the beds were not clean nor clean linen on the bed. I had to hsve housekeeping clean my room .. I stood outside my room for 30 plus mins after check in because the lady had to clean the room. Very sad & very unprofessional u would like a curtesy credit or a refund . There was also people outside in the parking lot smoking marijuana outside of their vehicles

Partner

8/10

Excellent

23 Jul 2026

Stephen

The motel was attractive from the road and easily accessible. The facilities were clean and seemed to be in good condition. Our room was spacious and comfortable. The staff was helpful. The breakfast was meager, yet decent.

2/10

Poor

21 Jul 2026

Jenny

The condition of this hotel was horrendous. The floors throughout the hallway were filthy- food and dirt all over, giant holes in the ceilings, caution tape on doors, and for some reason a very large old wire dog kennel with a bag of dog food was sitting at the bottom of the stairs (no elevator). Strong smell of urine throughout the hallways and in the room. Room itself was very dirty— bugs, hair, dirt. Requested a refund and was denied. After driving 6 hours and arriving at 10:30PM, we had to leave and find other accommodations.

Friends_and_family Family

2/10

Poor

18 Jul 2026

Linda

The breakfast was small. They were coffee grinds in the coffee, and there was no tea for the hot water. There was no orange juice had to remind the staff to refill it. The room’s carpet were moist and smelled. The pool looked clean, but the chairs were all broken.

Family

6/10

Pleasant

18 Jul 2026

Amanda

You get what you pay for, front desk clerks were nice. Rooms are dated , bathroom door had a rubber piece on it that you had to lift up on it to close the door. Sketchy characters in the parking lot all the time . Door was very difficult to close . i would not stay again

Partner

6/10

Pleasant

12 Jul 2026

Sheena

There were roaches crawling on the counter in the breakfast area. The beds are hard as bricks, and I booked a king size bed and was given a room with two queen beds and told my room was not available anymore. I honestly think they are charging for a queen bed but the beds are full size beds. Not queen. I will not be back.

Partner

2/10

Poor

11 Jul 2026

Angie

It felt like I was joining the service, not checking in. Front desk was curt and made me feel like I came to steal everything and destroy the property. They had a no pets policy yet I counted 5 different dogs that lived there. I didn’t appreciate they didn’t reveal they have residents not just guests. I also did not feel safe as residents were heavily tattooed, all had pit bulls and argued in their rooms & hallways with very foul language. I knew it was a flea bag when I booked it and it did not disappoint. I wouldn’t want this motel flying my brand but you apparently don’t mind.

Self

6/10

Pleasant

11 Jul 2026

Nicholas

Good was ok. Things seem to be kept at the bare minimum. Breakfast did not match the online pics or expectations. Staff never smiled and do need training on how to treat customers in a service industry.

4/10

Poor

09 Jul 2026

Dellutri

Reviews

Self

8/10

Excellent

28 Jun 2026

Laura

Our room was nice, loved the refrigerator with a separate freezer! The bed needs to be replaced - had a definite dip toward the middle. Toilet seat also needed to be tightened which we notified staff about.

Partner

4/10

Poor

22 Jun 2026

mike

At 915 pm on a Friday night maintenance was using a hammer drill in concrete...just irritating and very loud!

2/10

Poor

22 Jun 2026

david

Woke up with a te

4/10

Poor

19 Jun 2026

Nichole

Would not recommend.
Floor was filthy.
Bathroom faucets leaked and tub floor looked deplorable - wouldn’t have felt clean if had chosen to shower.
Room looked half finished.
A/C barely worked - set on lowest setting, still read at 78°.

Family_with_children

6/10

Pleasant

18 Jun 2026

John

parking good, room clean

Self

10/10

Exceptional

17 Jun 2026

Tom

Room was nice and the bed was very comfortable. The staff was very friendly and helpful.

Partner

6/10

Pleasant

11 Jun 2026

Chris

The sink and tub barely drained and the air conditioner was so loud

Partner

4/10

Poor

08 Jun 2026

Tyler

First and foremost I booked the room because there was supposed to be an outdoor pool, no water in it when I arrived. Staff had no idea if the bedding and pillows were hypoallergenic. Your breakfast options were bread, bagels or waffles, no meat options. Place was overall pretty dirty. Even at $100, I would not go back!

Self

2/10

Poor

07 Jun 2026

Matthew

Rooms smelled like smoke, AC vents popping out the walls, sheet rock in rooms cracking and missing in some spots, trash cans in lobby full of trash falling out, rooms were not ready and had to wait for room to be ready, stains in toilet, stains in bed sheets, rust on lamps and shower heads, and to top it off they had kids working and cleaning....after all of that I still couldn't get a refund, so me and my family left and went else where....management/corporate needs to be known of this!!!!

Family_with_children

2/10

Poor

31 May 2026

Sonya

There isn’t much good about this property.

Family_with_children

6/10

Pleasant

28 May 2026

Lisa

Clean linens, bathroom clean but the whole place smelled like a CBD dispensary which gave me a terrible headache. Carpets were very old and stained some places were torn. Would never stay here again. I didn’t bother trying the breakfast.

Self

4/10

Poor

22 May 2026

WUWEI

The front desk staff were very friendly, but the condition of the room itself was absolutely abysmal. Of the three bath towels provided, two were dirty; the bathtub was so filthy that it was completely unusable for bathing. My room was situated right next to the restaurant, and the soundproofing was so poor that I was woken up early in the morning by the noise of people eating breakfast. There was hardly anything edible at breakfast; half of the equipment at the buffet station was broken, and the coffee was ridiculously weak—it tasted as if it had been heavily diluted with water. It is no exaggeration to say that, aside from its low price, this hotel has absolutely no redeeming qualities.

Self

8/10

Excellent

17 May 2026

James

Nice hotel for the money. Staff was friendly and helpful. Room was clean and comfortable. Breakfast was basic, cereal, waffles, yogurt, toast and coffee. Location is a little remote. Would stay there again.

Self

6/10

Pleasant

16 May 2026

Summer

Left side of upper hallway of ceiling was falling down, it was not blocked off when we checked in. There were several holes in the ceiling of the right end of hallway as well that wasn’t covered or blocked off. Handle of the sink came off in my hand when I went to turn on the water. Overall facility was in disrepair. Would not recommend staying here.

Partner

2/10

Poor

06 May 2026

Ronald

The place was not good at all. If it wasn't for it being so late at night when we arrived, I would have left and demanded a refund. Room was as if someone before me had just left 5 minutes prior to me going in. Not clean at all!!

Self

4/10

Poor

04 May 2026

Brandy

The sheets were stained. The hall and stairs were very dirty and smelt horribly of cigarette smoke even though it was a smoke free hotel. There were holes in the ceiling of the hall with totes under them to catch water. Outside trash cans were overflowing.

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Kevin

Parking was great! Breakfast needs alot of improvement. But all together was a great experience!

Partner

8/10

Excellent

27 Apr 2026

stephen

Clean room - easy parking with a trailer

Partner

6/10

Pleasant

26 Apr 2026

Adrianne

It appears there are several projects in progress (lots of recently filled holes in the walls that remain unpainted) but its also clear that many things still need attention. The staff were welcoming and friendly.

Partner

10/10

Exceptional

17 Apr 2026

Martin

It was good, but a noticeable hole in the wall above the toilet paper.

Self

4/10

Poor

12 Apr 2026

Angel

The safety wasn’t great, the side door to outside didn’t lock. The breakfast wasn’t much. The bathroom was terrible had a molded and hole in ceiling tile.which made me physically sick. The walls and door hinges filthy.

Family_with_children

8/10

Excellent

06 Apr 2026

Rodney

Room was well cleaned. A lot of extras in the room that I didn't expect such as a microwave oven, mini fridge, etc.

Self

10/10

Exceptional

30 Mar 2026

Pamela

It was a clean room at a fair price. No frills but clean and staff were polite.

Partner

4/10

Poor

29 Mar 2026

Leah

Did not stay for breakfast. Lobby had a bad smell

6/10

Pleasant

27 Mar 2026

Michael

The inside of the building had a very musty smell to it. It smelled like maybe people were smoking in their rooms. It was not a good smell at all. I was not told if they had a complimentary breakfast, so I did not try it. The front desk lady was not very personal at all. The hotel looks old and in need of repair. Parking was alright.

Self

2/10

Poor

26 Mar 2026

Julie

Our sheets and mattress cover were dirty in the same spots so I know they didn’t watch them. The sink and inside of the toilet had black residue. The shower nozzles were detached from the shower. Breakfast was minimal but wha you’d expect. Only stay here if you can’t afford anywhere else. I would not stay again. Went to Walmart and bought pillows and blankets since there was no other option for another room or reimbursement.

Partner

6/10

Pleasant

24 Mar 2026

Daral

It needs some updates and remodeling. The bathroom was clean, but the shower had very little pressure. The \"breakfast\" was not really breakfast. However the staff was polite and helpful in giving me a first floor room. The bed was comfortable. It was adequate for my business trip.

Self

6/10

Pleasant

22 Mar 2026

William

It was ok no elevator though

Partner

8/10

Excellent

19 Mar 2026

Monika

The office chair did not move up or down. The water in the shower was just lukewarm when it was hot at the sink. The drain mechanism didn't let the water drain out.

Self

2/10

Poor

13 Mar 2026

Shannon

I wouldn’t recommend this property. Our first room was given to someone else. Then the room they gave us hadn’t been cleaned the bedding was all over bathroom had dirty towels on the floor. The hall had garbage by some of the rooms. Plus there was a big hole in the ceiling in the hall by our room with water dripping from it. They had it blocked off and said under construction. The room we were finally given was descent. The beds were comfortable.

Family_with_children

4/10

Poor

09 Mar 2026

LaShaunique

We stayed overnight because the original hotel we chose had a gas leak. I spent $125 for one night in a room with dirty mirrors, only 2 of the 4 lights OVER the mirror worked, and there was barely any breakfast, much less an English one.

Partner

2/10

Poor

09 Mar 2026

Joshua

The staff at check in was extremely rude, repeated the same question (\"It's ONLY YOU staying, correct?\") when I was the only one on the reservation and said multiple times it was in fact only me staying. The hallway absolutely stunk of marijuana smoke. The towels in the room were dirty and had hairs all over them. The chairs were very visibly stained and dirty. Overall do not recommend staying here!

Self

4/10

Poor

04 Mar 2026

Phyllis

Noisy. Could hear noise from parking lot and from upstairs. Did not like required refundable $50 deposit. After hearing a shower running from another room, our shower leaked from the wall connection. Staff said there was no one available to fix. Staff offered to move us. but we were unpacked ready to sleep. Bathroom light flickered while shower was dripping..
Aging facility.

Partner

10/10

Exceptional

03 Mar 2026

Pamela

We would stay here again

4/10

Poor

01 Mar 2026

Jimi

There was something brown smeared on the side of the tub, which was covered up with the bathmat. It looked like feces. Also, there was mold around the plastic tub mat.
There was a bag of dirty diapers laying in the hall over night, which smelled up the hall.
The hair dryer was broken, and when we asked for a replacement we were told there were none, but someone would come and repair the one in our room by 6 pm. This was at about 9:30 in the morning, my hair was already wet, and we had an appointment and had to leave by 10:15 am. Needless to say, I had to go with wet hair and was unable to style my hair because of it. And by the way, the dryer was never fixed, I highly doubt they even tried to fix it.
The breakfast was meh--only yogurt, waffles, banana muffins, toast, bagels, and cereal were available. I will say the coffee was good, though.

Partner

4/10

Poor

01 Mar 2026

Robin

Room was clean. Staff was friendly. Hotel itself is due for a renovation. You get what you pay for. 2.5 out of 5 for this place

Partner

6/10

Pleasant

27 Feb 2026

Stephanie

Front desk lady was awesome, very friendly.
Very disappointed in the quality of our room.
First thing we noticed was that the bed spread had dried up crusty stuff on it, and also what appeared to be old blood. Nxt thing we was the mirror above the sink..it looked like someone had brushed their teeth and then spit it out on the mirror, and The floors were not vacuumed

Partner

2/10

Poor

25 Feb 2026

Jonathan

DO NOT STAY HERE!! We were scheduled to stay here February 14-16.. when we arrived the place was a mess. Literally the ceiling had fallen in from leaks and there was tubs in the hallway catching water. We got in the room to find it filthy. Sheets had stains all over them. We couldn't even bring ourselves to stay for 5 minutes. Girl at the front desk told us she would cancel and refund. Welp, they lied. Took our money and didn't refund anything. STAY SOMEWHERE ELSE!

10/10

Exceptional

08 Feb 2026

Tanya

Well done

10/10

Exceptional

28 Jan 2026

Wesley

The lady at the front desk was an amazing person and treated me with the upmost respect

Self

2/10

Poor

25 Jan 2026

Teri

filthy garbage, roaches, in halls and room. Sign states cleaning done every 3 days! 2 roaches ran out of the refrigerator when we openne

4/10

Poor

22 Jan 2026

CHRISTINA

The room was a dump! Broken furniture stained toilet, disgusting tub. Dirty sheets and towels stained

4/10

Poor

10 Jan 2026

Trevon

Not the cleanest. Pay the extra $20 for a better stay

Business Self

4/10

Poor

05 Jan 2026

Whitley

There was no biscuit,gravy,or eggs like the other quality inn hotels

10/10

Exceptional

28 Dec 2025

Kalani

The room was clean and nice. The breakfast was really good.

Leisure Self

6/10

Pleasant

28 Dec 2025

Kimberly

Very old and most everything in rooms are falling apart. Had to be moved once because of mold in the bathroom. The smell was musty in new room and can smell cigarettes in the bathroom. We stayed here a year ago and it has really went down hill. Staff was very nice and the waffles were very good in the morning.

Leisure Partner

8/10

Excellent

27 Dec 2025

Randall

No

Friends_and_family Family

10/10

Exceptional

16 Dec 2025

Grace

Comfortable bed

Partner

2/10

Poor

14 Dec 2025

Robert

They gave me a dirty room, but then they gave me a better room

Friends_and_family Family

8/10

Excellent

10 Dec 2025

Christina

Clean room friendly staff good parking

Partner

10/10

Exceptional

28 Nov 2025

James

very clean

Business Family

2/10

Poor

21 Nov 2025

Karla

Hallways smelled of pot turned in the ac unit smelled of mold , bathroom had mold in shower area glass beer bottles and garbage in parking lot pool was gross and full of brown water no ice in ice machine horrible hotel

Leisure

10/10

Exceptional

11 Nov 2025

Stephanie

Overall was wonderful customer service and breakfast

Leisure Partner

8/10

Excellent

09 Nov 2025

Tammy

It was short, we pretty much only slept. It was fine, but I don't like the incidentals being added on. Why don't you rate users and have a data base where good people don't have to be charged and bad do.

4/10

Poor

09 Nov 2025

Graham

Staff was nice but the hotel was a pit. Rips in the ceiling, walls, and just felt dirty all around. Hard to take a shower as the door kept opening and no elevator to take up heavy loads.

Business Self

2/10

Poor

09 Nov 2025

Sylvia

Room had mold, cracks and missing drywall as well as a horrible smell

Business_and_leisure

4/10

Poor

24 Oct 2025

STACEY

Room was unsanitary and there were roaches that got into my food before I could.

10/10

Exceptional

19 Oct 2025

Jessica

Great place with great employees

Leisure Family

10/10

Exceptional

19 Oct 2025

Bridgette

We didn't get to have any, but everything else was good so why would it not be.

Business Family

4/10

Poor

18 Oct 2025

Whitney

There were roaches, dead on thw door, alove in the fridge, fake eyelashes from previous guests. Disgusting.

6/10

Pleasant

18 Oct 2025

Kim

Black mold on ceiling title in the bathroom.

Leisure Self

10/10

Exceptional

13 Oct 2025

Heather

It was so welcoming and peaceful

2/10

Poor

05 Oct 2025

Blake

Room wasn’t clean bed was stained up

Leisure Partner

10/10

Exceptional

05 Oct 2025

Robert

It was fine

Partner

10/10

Exceptional

03 Oct 2025

ron

Needs some work

8/10

Excellent

02 Oct 2025

Sheryll

The room was clean but the coffee maker had a used coffe pod and no extras in the room

Self

6/10

Pleasant

29 Sep 2025

Mary A.

The rubber mat in the tub had mold under it and a long black hair was stuck to the outside of it. Bathmat looked dirty after I picked it up off the floor.

Friends_and_family Family

8/10

Excellent

22 Sep 2025

john

clean and comfortab;le. Highway is close.

Business Self

6/10

Pleasant

22 Sep 2025

Tracey

It seems that maybe they are in the process of redoing the rooms downstairs, so we were put upstairs. It looked like there was a bullet hole in the wall of our room. I thought I was going to fall through the floor of the tub when I was taking a shower. The sheets had stains on them. The whole place smelled like weed. I noticed when I was checking in, that they accept cash. That is a huge red flag. I will probably not stay there in the future.

Friends_and_family Family

2/10

Poor

21 Sep 2025

Lisa

Avoid at all cost!!

So bad we didn’t stay there. One room smelled like stale smoke so bad there was no way we could stay in there. The other room had a strange scent. Bath tub was disgusting, something was in the sink, there was a white stain on the desk chair. As we walked out we noticed mold on the ceiling tiles. There was absolutely no way it would be safe for our health to stay there.

Friends_and_family Family

2/10

Poor

20 Sep 2025

Matthew

Literally the first hotel that I turned around and walked out of the lobby in 30 years of traveling. Outside of the property is rundown, people roaming around and doing drugs on the side of the building outside, floor trim inside the lobby tore out, wall paper pulled of the walls. Maybe be remodeling in all fairness. Didn't even bother telling them we weren't staying. Pictures don't match the property.

Leisure Family

10/10

Exceptional

16 Sep 2025

Brandon

nice stay

Business Self

6/10

Pleasant

28 Aug 2025

Brenda

Had to put down a $50 deposit and won’t get it back for 7 to 14 days. Not happy about that. Won’t stay there again.

Partner

6/10

Pleasant

23 Aug 2025

WAYNE

The exterior of the property is poorly maintained. The grass needed to be mowed, and there were paper cups and miscellaneous trash on the ground all around. The breakfast was well stocked, however, and the pool was nice.

Business Self

8/10

Excellent

15 Aug 2025

Melissa

It was all nice

2/10

Poor

15 Aug 2025

Verified traveler

Walk in the door the whole place smells like mold and when we got to our room there was a huge spot of mold right above the a/c which speaks for how the house cleaning staff handles their jobs as well. We did not stay and I’m still waiting to get my $50 deposit back. DONT NOT STAY HERE !!!!

Leisure

8/10

Excellent

10 Aug 2025

Linda

Staff was wonderful and helpful pool was great room was comfortable breakfast needs improvements decent for what they had

Leisure Partner

8/10

Excellent

10 Aug 2025

Nina

Quiet area

8/10

Excellent

24 Jul 2025

Terry

A/c unit

10/10

Exceptional

22 Jul 2025

Bunny

Comfortable, clean, and quiet

A last minute find on Hotels.com and we were very pleased with it

Partner

4/10

Poor

21 Jul 2025

kevin

Filthy Rooms

I actually did not stay there. My son arrived ahead of us and went to his room. The condition (stained linens, lowers and dirty carpet) was so bad he asked for a refund. They then offered another room which was equally filthy if not worse (mold). We decided to stay elsewhere.

Friends_and_family Family

8/10

Excellent

16 Jul 2025

David

This was the second stay in a weeks time. Different room but the bed still squeaked, same as the room across the hall. My husband thinks it is the bedframe when you sit on the bed or stand from it. Otherwise quite comfortable

Partner

8/10

Excellent

16 Jul 2025

Allen

I walked up to get an extra towel and the worker was being rude to the kids trying to also get an extra towel. She walked off then a parent showed up and sent them away and was rude to the parent.

Leisure Family

10/10

Exceptional

13 Jul 2025

Savanna

Shadefor pool

Leisure Self

4/10

Poor

12 Jul 2025

Aimee

There were bugs in the room and around bed. Was told that there was early check in and then told me I couldn't check in for 2 more hours

8/10

Excellent

05 Jul 2025

Mary

The hospitality team members were warm and helpful. The amenities were a bit basic. When I asked for half-and-half to be added to the options on the coffee set-up, they explained that that chain did not allow them to offer that. The water in the pool looked an odd shade of green. We'd picked the place to share the pool with the grandchildren who lived in town, but were told that guests' guests were not allowed to use it. Since no one else was in the pool at the time, they did allow our two 5-year-old guests to stay, which was kind.

10/10

Exceptional

03 Jul 2025

David

Bed was comfortable, but had a foundation sqeak. Pool was nice after a day of driving. Would stay again.

Friends_and_family Family

10/10

Exceptional

30 Jun 2025

Lue

Hv