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Candlewood Suites Jonesboro

Jonesboro - AR · United States

2906 Kazi StreetView location

7.8/10Very good229 Reviews
Cleanliness8.2/108.2
Service8.4/108.4
Comfort8.2/108.2
Condition8.0/108.0
Location9.2/109.2
Neighborhood8.6/108.6
Value7.6/107.6
Amenities7.4/107.4
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  • Business hotels
  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Candlewood Suites Jonesboro

The Candlewood Suites Jonesboro, conveniently located near Interstate 55 and Highway 63, offers comfortable and affordable extended stays. Our suites provide guests with the conveniences of home, including fully equipped kitchens with stovetops, full-size refrigerators, and dishwashers.

Relax after work in your recliner and enjoy a movie from our DVD library. Additional amenities include free guest laundry, high-speed internet access and pet-friendly accommodations (fees apply). We're also just minutes away from local businesses, Arkansas State University, and area attractions such as the Turtle Creek Mall.

Read more about this hotelShow less

Located in Jonesboro, Candlewood Suites Jonesboro by IHG is in a rural location, within a 5-minute drive of Arkansas Continued Care Hospital and Arkansas State University. This hotel is 2.7 mi (4.4 km) from Fowler Center and 3 mi (4.8 km) from Centennial Bank Stadium.

Make yourself at home in one of the 74 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per pet (varies based on length of stay)
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Arkansas Continued Care Hospital 0.6 km / 0.4 mi
Arkansas State University 3.2 km / 2 mi
Fowler Center 4.6 km / 2.9 mi
Centennial Bank Stadium 4.8 km / 3 mi
First National Bank Arena 5.1 km / 3.2 mi
Craighead Forest Park 5.7 km / 3.5 mi
Skirmish at Jonesboro 6.3 km / 3.9 mi
St. Bernards Medical Center 6.4 km / 4 mi
The Glass Factory 311 6.7 km / 4.2 mi
Northeast Arkansas Memorial Hospital 8.8 km / 5.5 mi
Forrest L Wood Crowley's Ridge Nature Center 9.3 km / 5.8 mi
Joe Mack Campbell Park 14.6 km / 9 mi
Lake Frierson State Park 22.4 km / 13.9 mi
Cedar Park 24.8 km / 15.4 mi
Trumann Museum 25.2 km / 15.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 74
  • Number of floors (main building): 4
  • Double rooms: 11
  • Suites: 15
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 23 more facilities & services
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Terrace
  • Clothes dryer
  • BBQ facilities
  • Library
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Game roomExtra charge
  • Picnic
  • Non-smoking establishment
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Jonesboro

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 30 m²STU.ST
    STUDIO STANDARDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Jonesboro

    STUDIO STANDARD

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDS • 30 m²STU.2D
    STUDIO TWO DOUBLE BEDSPhoto unavailable2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Internet access
    • Mini fridge
    • Microwave
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Jonesboro

    STUDIO TWO DOUBLE BEDS

    Room photos

    2 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D

    Room amenities

    • TV
    • Internet access
    • Mini fridge
    • Microwave
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO DOUBLE BEDSSTUDIO • TWO DOUBLE BEDSSTU.2D-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Jonesboro

    STUDIO TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Jonesboro

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Jonesboro

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Jonesboro

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 Bedroom • 45 m²SUI.B1
    SUITE ONE BEDROOMPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Jonesboro

    SUITE ONE BEDROOM

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    45 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 30 m²STU.QN
    STUDIO QUEEN SIZE BEDPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Mini fridge
    • Wheelchair-accessible
    • Wi-fi
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Jonesboro

    STUDIO QUEEN SIZE BED

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Room amenities

    • Mini fridge
    • Wheelchair-accessible
    • Wi-fi
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Candlewood Suites Jonesboro

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Candlewood Suites Jonesboro

7.8
Very good
229 Reviews
Cleanliness
8.2 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
8.0 /10
Location
9.2 /10
Neighborhood
8.6 /10
Value
7.6 /10
Amenities
7.4 /10
100 reviews shown
6/10
Pleasant
04 Jul 2026
Carmen
It wasn't clear to me from Expedia that this was an extended-stay hotel, so they never came in to make the bed or pick up linens. I had to go to the front desk to get new towels since our stay was less than 7 days.

I rented two rooms, and one of them had a horrible smell as well as a wet area under the air conditioner. I brought it to the attention of the desk when we checked out.

The front desk staff were all very polite and helpful.
4/10
Poor
29 May 2026
Kaitlin
Walls had spackle on them , the doers weren’t flush , the atmosphere overall was terrible. Traveling in a group with girls. The girls didn’t feel safe on the property.
Friends_and_family Friends
10/10
Exceptional
21 Mar 2026
Tom
Yes
Self
8/10
Excellent
10 Jan 2026
Steven
Yes fully equiped
Partner
8/10
Excellent
10 Jan 2026
Steven
Yes fully equiped
Partner
10/10
Exceptional
12 Oct 2025
Karie
They provided the rooms with the simplest things you wouldn't think to bring, like silverware ,plates and bowls. The room gave you the comfort of being at home. The staff were attentive, courteous, and informative. We would definitely recommend staying here!
Partner
4/10
Poor
06 Oct 2025
Jessica
They have a faulty firearm system it started going off at 4am, waking everyone in the up. A lot checked out because of it. They didn’t not offer refunds or discount for the issue either. Over heard a worker telling the firefighters it happens all the time.
10/10
Exceptional
07 Aug 2025
Lisa

The full kit

Had full kitchen with two spoons and all other needed dishes and supplies. Impressive.
Friends_and_family Friends
10/10
Exceptional
21 Jul 2025
Michelle
Front desk staff were nice!
8/10
Excellent
17 Jul 2025
Yolanda
The property is being renovated so a lot of the materials are sitting in the lobby. The staff is amazing and professional. They were very helpful and made my stay enjoyable. The only issue I had is the toilet had a noticeable leak and a spider came out to visit me in the bathroom. The area around the property is being redeveloped so there are alot of empty buildings as well as buildings that are also being renovated. I will most definitely stay again in the near future.
Leisure Family
8/10
Excellent
06 Jun 2025
Vincent
Friendly,caring staff.
Business Self
10/10
Exceptional
04 Apr 2025
Freddie
NA
Leisure Family
8/10
Excellent
11 Jan 2025
Yolanda
Ok
Friends_and_family Family
10/10
Exceptional
14 Dec 2024
Steve
Ordered a king bed received a queen. To many smokers at the front door and new building parts cluttering the intrance
Leisure Pet
10/10
Exceptional
30 Nov 2024
Loriann
Wonderful time. Awesome Check-in.
Leisure
10/10
Exceptional
22 Nov 2024
Donna
Great overnight stay!
Business_and_leisure Self
2/10
Poor
06 Oct 2024
SABRINA

Horrible stay

This was so not worth the money. We didn’t have duvets on the bed, there were not any towels in the room and to top it off there was not a shower curtain in the bathroom. The number beside the door was missing and there was a note left asking if anyone had information to please report the whereabouts. Tub was nasty had to clean it out the refrigerator had mold. Just a horrible experience but it was too late find another hotel.
Friends_and_family Family
2/10
Poor
01 Sep 2024
Lisa
The toilet flooded the bathroom everytime it was used. Tv didnt work. Informed staff
Leisure Family_with_children
8/10
Excellent
17 Apr 2024
Javier
Nice and easy stay. Lobby was mostly taken up by boxes of new furnishings since it was being remodeled, but I saw that as a plus because they're improving.
Leisure Pet
4/10
Poor
14 Apr 2024
Chris
Checked in around 7 pm. Got back to the hotel around 11 pm. As we was walking up to our room the hotel staff was walking out of our room. When I asked what they was doing they said that all the rooms had not been booked right and they was checking to see if someone was in this room. Not very professional. Good thing I wasn’t already asleep when they let theirselves into my room. When I said something to the lady at the desk when I checked out, she acted like she didn’t care and when I asked her how she would feel about it she said she would be upset also and she turned and walked away. Been satisfied with Candelwood in the past but not sure I’ll be back. Hope someone up the food chain at this hotel actually reads this.
Leisure Family
10/10
Exceptional
29 Jan 2024
Verified traveler
Place to sleep and be warm.
Business
8/10
Excellent
07 Nov 2023
David
Under renovation. Didn't know until there.
Friends_and_family Family
10/10
Exceptional
02 Nov 2023
Andy
great staff
2/10
Poor
23 Sep 2023
Christina
The desk attendant was rude, the room smelled of cigarettes, the shampoo and body wash were completely empty, the bathroom was not clean.
Friends_and_family Family
2/10
Poor
30 Aug 2023
Sheron
We did not stay! Horrible property and surroundings.
Business Pet
2/10
Poor
03 Aug 2023
Michael
I will never stay at this hotel again. It took 30 minutes to check in, then later they came to the door (at 10pm) and wanted to run a charge on our credit card. Room was pre-paid with Expedia, but they still double charged the room to my card. After multiple unreturned calls to management, the complaint was taken to the chain management who at least refunded some of the room. Room stinked badly, and all the desk staff did was offer a bottle of spray to cover the smell. I will avoid this place at all cost.
Leisure Family
2/10
Poor
23 Jul 2023
Matthew
There was blood on the pillows room was very dirty. Black colored smuges on ceiling and matress. Building going through remodel and it was apparent in the room and hallways. When checking out the staff was extremely rude and disrespectful
Leisure Family
2/10
Poor
10 Jul 2023
James
For the amount of money I paid it was not a good. I will never stay there again
10/10
Exceptional
29 Jun 2023
Michael
Great staff clean rooms comfortable beds! The only thing this hotel couldn’t provide was a fan!
Business Self
10/10
Exceptional
29 Jun 2023
Michael
The only thing that would have made this hotel better is a pool! Everything else was very nice! The owner was very respectful and a proudly served his city! I would definitely stay here again if I ever returned to Jonesboro!
Business Self
4/10
Poor
27 Jun 2023
Lisa
The room that I had smelled musty. A distinct difference from the clean smell in the hallway. I had bicycles on a rack attached to my car and had to bring them into the room because I did not feel they would still be there in the morning. The pet fee is per dog which is absolutely ridiculous. I will NOT stay at this hotel again if this! I booked through Expedia and although Expedia charged me, the front desk would not let me check in without running my card again. This was resolved in the morning but very frustrating when trying to check in. Not a good experience at all and will NOT stay at this hotel chain again!
Business_and_leisure Pet
6/10
Pleasant
21 Apr 2023
Justin
Girl at front desk was friendly like always but the room didn't have a hair dryer and one of the towels was stained up and looked dirty
Business Self
2/10
Poor
13 Feb 2023
Joey
Room had musty or smoky smell, as well as the hallways, the entrance reeked of cigarette smoke, I booked a queen suite and they gave me a regular room with two double beds, not what i booked, and had no other rooms available. Only one luggage dolly for the entire hotel. Needless to say we left and booked at another hotel, will not be booking with candelwood again.
Leisure Family
10/10
Exceptional
16 Jan 2023
Sandra
As soon as we got to our room, we realized we need a big comfy chair for my elderly mother. I called the desk and the easiest way was to change rooms. The had us all set up in the me room in less than 15 minutes. I appreciate them so much. My mother is very comfortable right now.
Leisure Family
2/10
Poor
29 Aug 2022
Jennifer
We were not able to stay at this hotel. The first room was dirty and clearly had not been cleaned. The second room had stains on the sheets.

The front desk staff was helpful and understanding. They refunded our money with no issue.
Business Friends
10/10
Exceptional
20 Aug 2022
Signe

USABLE BUT BROKEN!!!!!!!

The folks there was sweet but the room we were in was clean but a few items were broken. The hanging area in closet was broke and the shower caddy that holds the shampoo and other stuff was broken!!!! Even though things was broken they were still usable!!!!!!!
Partner
8/10
Excellent
22 Jun 2022
Verified traveler

Great Host

Our overnight stay turned out well after changing suites due to stale, smokey smell, carpet with crumbs and table surfaces not cleaned off. Host Pam was very accommodating by letting me check out other suites and pick the one best suited for my family. Appreciated her understanding and help.
Friends_and_family Family
4/10
Poor
22 May 2022
ROBERT
showed up at 1:30 due to Memphis meeting cut short. Understood check in time was 3:00pm. Told room not ready yet. Parking lot almost empty, didn't seem very busy. Said maybe I could get in around 2. Went for late lunch and returned at 2:00 and told not quite ready. At two thirty in a lobby w/o other customers' room still not ready. Told clerk that at 3:00 I either wanted a room or a statement of non availability. Five minutes later I had a room. Future Jonesboro trips will probably consider other arrangements. Otherwise room and price was good.
Business_and_leisure Family
10/10
Exceptional
22 May 2022
James
Nice, I know some hotels, motels remodel. With the amount of people stilling in these places ware and tear happens on a daily basics. We were very happy at our stay. It was quite and affordable.
Business_and_leisure Family
10/10
Exceptional
16 May 2022
Charles
Quite, convenient location, and nice parking.
Leisure Family
2/10
Poor
09 May 2022
Jeremiah

Candlewood Suite-Jonesboro, Arkansas

Paid 250 plus for one night. Came in for college graduation. Room was very dilapidated.Thermostat for HVAC didn’t work upon arrival. There were no towels of any kind present in room when arrived. WiFi was intermittent if any at all. Drywall falling off in bathroom. Definitely would not stay at any Candlewood suites again. For the amount we paid we thought would be nicer.
Friends_and_family Family
4/10
Poor
28 Apr 2022
Stacey
The hotel was dirty, the common areas and rooms. My first room smelled like smoke. Rob at the front desk was very kind. I do not recommend this property.
Leisure Friends
8/10
Excellent
21 Mar 2022
ROY

Nice place to stay....

Clean, up to date rooms. Only draw back is small lobby.
Close to everything in Jonesboro.
Self
2/10
Poor
07 Mar 2022
Jada
Staff was very sweet and nice to me
Leisure Family_with_children
8/10
Excellent
07 Feb 2022
James
It was clean and pretty quiet. I would stay here again.
Leisure Family
2/10
Poor
08 Dec 2021
frank
good location. it is run down though..........nasty appearance
8/10
Excellent
29 Nov 2021
Nathan
Overall a nice stay.
10/10
Exceptional
18 Oct 2021
Annie

Business trip

It was all good....
Business
6/10
Pleasant
13 Jul 2021
Verified traveler
Dirty carpet, no shampoo or bath products, not even amount of utensils, ants and spiders in bathroom and on bedding.
Leisure Family_with_children
8/10
Excellent
18 Jun 2021
Verified traveler

My go to place to stay.

Whenever I visit Jonesboro I prefer this hotel to any other because it was always nice and home feeling. This time it was just okay. Once I got there I had to wait about 20-30 minutes to check in because the clerk was no where to be found. Soon as she came she apologized but mam your not suppose to leave your desk unless it’s an emergency. The prices have gone up a lot. I’m used to paying at least $80 but now they are well over $100. I should have taken pictures of what the room look like that they don’t show on their site. The paint chipping in room, and bathroom. The dirty dingy towels that are still hung up like they are usable. They clerk said they were clean they just couldn’t get it back white. Well that just means someone is not washing right or not ordering enough to replace. There was an office chair in the room that needs to be disposed of because there was no more leather even in the chair. The bed was quite comfortable, and they usually are. I’m not persuading anyone from coming to this hotel. Like I said I prefer it over any. I just think they should do some upgrading.
Friends_and_family Family
10/10
Exceptional
08 May 2021
Verified traveler
Nice friendly staff
Business Partner
6/10
Pleasant
14 Feb 2021
Verified traveler
Good lighting, access doors easy to get to and conveniently located.
Leisure Partner
6/10
Pleasant
13 Jun 2020
Mimi
Maybe due to the Covid-19 restrictions, but the staff was seldom visible. The room smelled musty. The A/C blew cold air but the circulation did not go to all parts of the room. Not worth the money for one night.
Friends_and_family Pet
8/10
Excellent
08 Jun 2020
Andrew
Gym was great n good polnzz as nd clean roooms Ben
Leisure Family
10/10
Exceptional
20 Feb 2020
Verified traveler
Really nice hotel with a nice kitchen and all the equipment needed for an extended stay. I only enjoyed an over night stay and it was very comfortable and quiet in a good location. I highly recommend Candlewood suites.
Friends_and_family Family
8/10
Excellent
19 Feb 2020
Verified traveler
Could have been kept a little fresher, seemed a little run down.
Business Self
8/10
Excellent
13 Feb 2020
Candle
It was nice. It was quite Water was not very hot
8/10
Excellent
11 Feb 2020
Verified traveler
It’s was a beautiful stay. I couldn’t ask for anything more.
Leisure Friends
10/10
Exceptional
24 Jan 2020
Verified traveler
Clean comfortable room for a good price. No breakfast but saved enough to go get something somewhere else.
Leisure Partner
10/10
Exceptional
20 Jan 2020
Verified traveler
Very clean and nice size rooms. Great location right off the interstate.
Business_and_leisure Family
10/10
Exceptional
04 Jan 2020
Leslee

Love Candlewood Suites

Perfect location and nice amenities
Partner
6/10
Pleasant
27 Dec 2019
Verified traveler
I like what the rooms have to offer. I like the kitchenette. I also like the shampoo and soap dispensers in the shower. The only issue was the conditioner was out.
Business Self
8/10
Excellent
15 Dec 2019
Liz
Nice place to stay. Room was nice and accommodating
Leisure Family
4/10
Poor
01 Dec 2019
Verified traveler
The lady that checked is in had given our room away and had to give us another one. Ee asked if there was one with 2 beds and she said they were all booked up. We asked for a roll away cot and afain were told no. For a parking lot half empty i have my doubts.
Leisure Family
8/10
Excellent
29 Nov 2019
Anji
I liked that it had adequate parking and they have parking passes.
Friends_and_family Pet
8/10
Excellent
18 Nov 2019
JulieD
This is an extended stay property so there was a full size refrigerator, cooktop, dishwasher, microwave and dishes & pots & pans, but because of this there was no complimentary breakfast. Everything was very nice though.
Leisure Family
10/10
Exceptional
11 Nov 2019
Karen

great stay

Room was clean and roomy. It was a very nice stay.
Business
10/10
Exceptional
05 Nov 2019
Buzz
Pam, the night manager, was very helpful and friendly. The room and hotel was very clean. I know, we run a janitorial service. Their cleaning staff do an excellent job! The facility is also well maintained. Everything worked and looked new. Plus, the price was very reasonable. We could not have been happier!
Leisure Family
8/10
Excellent
23 Oct 2019
Joe
Great place to stay in Jonesboro
Business
6/10
Pleasant
14 Oct 2019
Ashley
Property was nice enough. Some of the staff were really rude, and no one seemed to have correct information which made everything harder than it had to be. Staff needs to have some basic education on hospitality.
Business Pet
6/10
Pleasant
03 Sep 2019
Kelly
We found a drawer full of women’s underwear when unpacking - it made me wonder if our room had even been cleaned. That was a very simple detail that if housekeeping was doing their job- wouldn’t have been missed! Gross
Partner
6/10
Pleasant
26 Aug 2019
Verified traveler
No ice machine except in the rooms which need 2 B turned on in order 2 make ice. Also, this hotel advertised FREE breakfast, there is NO hot breakfast & by 7 AM there is 1 banana & 2 Cuties
Hmmmmm😡
Friends_and_family Family_with_children
10/10
Exceptional
16 Aug 2019
Verified traveler
Room was clean and comfortable Beds were great Staff was friendly
Business
10/10
Exceptional
25 Jun 2019
Verified traveler

Good stay

Everything was good, clean, and friendly, except out ac unit was leaking water in front of the window.
Partner
6/10
Pleasant
16 Jun 2019
Verified traveler
I am inly in town for a family reunion and need a clean comfortable place to stay for a few days. I feel safe staying in the Candlewood. It meets are needs fora few days
Friends_and_family Family_with_children
4/10
Poor
02 Jun 2019
Diana
At check in they had a computer issue with the reservations that I made. And although I showed them my reservation email, plus the credit card statement showing the payment was taken out of my account. The front desk person refused to do anything saying it wasn't on her computer. And after badmouthing third party sites, said she could do a better deal for me than them. But ended up charging me the same rate as I had already paid anyway. Ridiculous!
Partner
8/10
Excellent
14 May 2019
Verified traveler

Pet charge too high

We were originally charged $75 for having our small dog with us which I thought was very high. When I said the most I had ever been charged was $20, she then said she would give us the old rate at $50. I still thought that was high.
I wouldn't stay there again because of the high pet charge.
Partner
10/10
Exceptional
14 May 2019
Verified traveler
Lovely area, all restaurants are nearby highly recommend! Next trip I’ll make sure to stay there!
Friends_and_family Partner
10/10
Exceptional
05 May 2019
Verified traveler
I like the studio suites. Nice spacious rooms with kitchens and comfortable beds.
Business_and_leisure
10/10
Exceptional
20 Apr 2019
Tee
The staff had very excellent customer service & was very helpful
Friends_and_family Family
10/10
Exceptional
13 Apr 2019
Edward

Good value.

Cable TV was a bit of a puzzle. Otherwise, everything was up to snuff and the price is right.
10/10
Exceptional
21 Feb 2019
Matthew

Nice place

Nice, clean hotel with a friendly staff in an easy to access area.
8/10
Excellent
18 Feb 2019
Verified traveler
We were very happy to find a hotel that accepts pets. The room was very nice and roomy. The bedding was exceptionally clean. However, the room had a very musty ofor that made it difficult to sleep. Also, one of the security doors would not work with our card key. We complained twice with no help. Otherwise we were very pleased
Leisure Pet
10/10
Exceptional
07 Jan 2019
Lane
The room and lobby was very clean. The staff were extremely courteous and friendly. It is centrally located. It had a full size fridge, dishwasher, 2 stove eyes, pots, dishes, and silverware. I would definitely recommend it for a extended stay.
Friends
8/10
Excellent
21 Dec 2018
Stan

Quick one night stay

Front desk staff great. Carpet pretty bad throughout. Not expecting much where it is. I would stay there again.
Partner
8/10
Excellent
10 Dec 2018
Verified traveler
This property was great.it was very clean and the room had everything that I needed. However, it was graduation weekend so it was a little loud. Kids running in the halls. Also, the TV lost signal Saturday and never started working again before I checked out. That was no good. Overall, this is a great place to stay. It was very and that’s always the most important thing for me.
Leisure Self
8/10
Excellent
21 Nov 2018
MW
Location, staff, clean, price.
Proximity of restaurants.
Leisure Friends
10/10
Exceptional
23 Jun 2018
Verified traveler
Great experience from check in to room comfort. Lots of nice little touches. I travel a lot and they have got it right.
4/10
Poor
04 Jun 2018
Lisa

No sleep!

It was a necessary stop and it was the only hotel around that had pet friendly rooms available. The front desk staff was super nice and upgraded us to a non-smoking suite since there were only smoking rooms available. Paige, the front desk staff, was as sweet as could be but our stay just left much to be desired. The suite was spacious but smelled like mildew. It felt humid in the room despite the air being turned to 65 degrees when we walked in. The bed was HORRENDOUS. We sunk right to the middle of the bed and every move was a squeaky squeal. I even tried the pull out couch which was WORSE. Glad we were able to make a pit stop but it was the worse night of our trip. No sleep or rest was had. Awful. Would never stay there again.
Family
2/10
Poor
12 Feb 2018
Jen

Payment Issues

They double-charged my credit card despite the fact that I already paid through expedia. It has been over a week since I checked out and I still have been unable to reach a manager or an owner to resolve this issue and I have called every business day.
2/10
Poor
16 Aug 2017
Dawn

Gross and disgusting. Sorry...not sorry

Took forever for our turn to check in. It was the mans first night and he was there alone. They had no ice. He had to send a patron to another hotel for ice. Our room was not on the 1st floor and the elevator did not work. Our room was open and the pillow cases had not been changed. The remote felt like it had been wiped down with a piece of fried food. The whole experience was gross and disgusting and no one cared. When we mentioned these things, the only response was, sorry.
No one even tried to make any of it better.
It would have been a better experience to have just slept in my car. or on their sidewalk.
Partner
4/10
Poor
06 Aug 2017
Gordon

To be avoided

The receptionist that booked me in on Friday evening was super nice. However, the room was dirty, there was mold in the bathroom. The coffee machine was broken. I got snapped at at the reception desk because the lady behind the desk was a housekeeper and should not have to be polite. They said they would bring me a new coffee maker but it never arrived. I was so upset when I checked out that I left my tablet in the room. Of course it was not found when I called back a few hours later
Family
10/10
Exceptional
16 May 2017
Verified traveler

Love the locations near restaurant

I will definitely stay at this location the next time I'm in town
10/10
Exceptional
02 May 2017
patti

Wonderful stay! Very friendly staff! Very clean.

We will definitely be staying here for now on. Great priced too! Love it! Thank you for all your staff being so kind to us. Rooms were comfortable clean and updated!! Awesome place!!
10/10
Exceptional
11 Apr 2017
jacob
Hotel was comfortable. Perfect for relaxing. And very roomy. Bring your own TP though. Only down side was the TP.
Family
4/10
Poor
09 Apr 2017
Verified traveler

Stay Away

Platinum IHG member, not welcome, no water, no nothin. No breakfast, just a room full of junk food. Stayed 2 nights, they didn't bother to clean the room at all. Great location and many other hotels in same area, stay all way from this.one.
4/10
Poor
20 Feb 2017
Michael

Uncomfortably Beat Down

When I think of Candlewoods Suites I think of a modern and upscale hotel chain, however this place is run down and beat up. The carpet in the room I stayed was torn, the sheets and pillow cases weren't completely white, almost looked a little yellowish, the walls seemed thin because you could hear others quite often. The signage at the hotel isn't that great either. I arrived in the back and when I parked out front I had to step back and look up at the hotel sign on the top of the building to make sure I had the right hotel because there are many hotels in that vicinity. The bed was not very comfortable, and with the decor and condition of the hotel that didn't really surprise me. I didn't really feel welcomed there from the time I checked in until the time I left so unfortunately I'll never include that hotel in my future list of places to stay. I'd absolutely recommend finding a different place to stay.
10/10
Exceptional
08 Aug 2016
Verified traveler

This hotel is consistent, clean, and reliable

i'll be back. with 2 doggies.Keep up the good work.
8/10
Excellent
05 Jul 2016
Darrell

Comfortable!

Had a funeral to attend and we needed a pet friendly hotel. Beautiful facility with comfort and charm. Most we have ever paid for a pet fee though.
Family
4/10
Poor
16 May 2016
Sue

Don't stay if you want a clean room daily

No daily room cleaning, if you need clean towels you have to take the used ones to the front desk and exchange for clean ones. No exhaust fan in the bathroom. Had to ask to have waste baskets emptied. Their \"pantry\" was not restocked daily and their fresh fruit should have been thrown out days before I checked in and it was still there 8 days later! Did have a full kitchen and free laundry but dryers were not new. I do not need fancy but do need the room cleaned daily.

Location & surroundings

Candlewood Suites Jonesboro
2906 Kazi Street, Jonesboro, United States

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Candlewood Suites Jonesboro

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