Name: Baymont by Wyndham Jonesboro
Address: 2910 Kazi Street, Jonesboro, 72401, US

6/10

Pleasant

11 May 2026

Marisa

Reception was awesome. The only complaint is there was only 2 towels, 1 washcloth, there was 2 people staying in the room. I didn’t ask for more towels but next time I will and would definitely stay again.

Partner

10/10

Exceptional

09 May 2026

John

The manager was great! She did a great job with some issues we had. You need to keep her around.

Partner

6/10

Pleasant

04 May 2026

Jennifer

The manager Amanda was AMAZING. The lock wasn't working but she tried hard to fix it and tried to get other to fix it. Any issues she dealt with asap. She even noticed I was in a chair and switched our room to an accessible first floor room. She is a keeper.

Partner

2/10

Poor

13 Apr 2026

MJ

This was the worst hotel experience of our trip. The room had no smoke detector. The bathtub drain. Was full of hair. The trash cans had trash in them and we were charged considerably more than the reciept shows. There were water stains on the walls and missing outlet covers

Partner

2/10

Poor

10 Apr 2026

sharron

The parking lot was empty and the hitel was tucked away behind others. The hotel was dated but fairly clean. The fan in the bathroom came on with the light it did not have a cover on it and was extremely loud. The shower had hot water and pressure but it would blow you out of the tub, the shower head needed to be replaced. One of the deciding factors of booking here was breakfast was included. There was no breakfast. The desk attendant stated the yogurt in the refrigerator was all they brought. The coffee was not good either. Would not stay here again.

Self

10/10

Exceptional

07 Apr 2026

Cynthia

Ac kept the room cool

Friends_and_family Family

2/10

Poor

29 Mar 2026

Daniel

No breakfast except for toast, shower was dirty, smelled bad, only 4 channels worked, toilet flushed itself all night long every 2-3 hours, huge sign that says checkout is at 12 right by the front desk but around 10:30 I got 4 different knocks until 11 from room service and finally the front desk clerk came to my room. I told her I was going to shower and be out and she told me that checkout was 30mins ago and when I mentioned the HUGE sign by the front desk saying 12 she said it was old and it’s at 11.
So showered and left. The whole stay sucked!!

10/10

Exceptional

27 Mar 2026

Cole

everything was very comfortable and easy

Friends_and_family Friends

10/10

Exceptional

24 Mar 2026

Kevin

I really enjoyed my stay at the Baymont motel. The continental breakfast was good. The maid service was good especially management maid service Miss shahida. I'll be staying there again every chance I get thank you all for the wonderful service.

Friends_and_family Family

2/10

Poor

18 Mar 2026

Bob

Parking was easy.

10/10

Exceptional

15 Mar 2026

James

The place was clean and well taken care of. The price beat out all the other hotels in the area. Im sure to be staying there again my next visit

4/10

Poor

08 Mar 2026

Irma

Everything.

Self

6/10

Pleasant

07 Mar 2026

Darwin

Yes

Self

4/10

Poor

15 Feb 2026

LIZ

Tv did not work. Smoke detector missing, tub was dirtty, gum above tub. Stool not sturdy, chairs for end table

6/10

Pleasant

15 Feb 2026

Melanie T

The shampoo bottle was open and half used. It would have been good if this had been checked. I had to get my key card renewed for my second day-a pain in the tukus. Other than that, the room and staff were fine.

Business Self

6/10

Pleasant

09 Feb 2026

Christina

Was good condition slept good

Leisure Friends

10/10

Exceptional

27 Jan 2026

James

Everything was fine

Business

6/10

Pleasant

24 Jan 2026

Katharine

Could use some more attention to details, but the room overall was safe & warm for the night. We were missing several lightbulbs, and there were some items left from previous guests that housekeeping failed to notice when cleaning. I wasn't worried about parking my car overnight, so that's a plus.

Leisure Partner

6/10

Pleasant

23 Jan 2026

Kenneth

The room was clean everything worked but the tv has limited channels.

Leisure Self

8/10

Excellent

23 Jan 2026

David

The staff is friendly and helpful. The rooms are nice and the prices are even nicer. I usually travel alone and dont need a fancy 5 star hotel.

Leisure

10/10

Exceptional

21 Jan 2026

Matthee

The room I reser

4/10

Poor

19 Jan 2026

Evangeleta

Bed linens dirty

Leisure

8/10

Excellent

19 Jan 2026

Christie

Room was very clean and All of the staff members are friendly.

2/10

Poor

18 Jan 2026

Al

Booked using an app. and changed plans. Would not let me cancel Tried to cancel two days prior and no luck. Very disappointing that you do treat your guests this way. I never even stayed in rooms. Unbelievable in this day and age to be treated like this. Never told me it was non cancel room. Never heard of that?? Terrible customer service

6/10

Pleasant

17 Jan 2026

Antonio

Just ain’t like the bathrooms

10/10

Exceptional

01 Jan 2026

Kevin

clean room, staff, amenities,

Friends_and_family Family

2/10

Poor

29 Dec 2025

Linda

It smelled bad when we arrived , dirty lobby area. Checked in , went to our room, key card didn’t work, desk clerk tried another key , still didn’t work, changed rooms, that key card wouldn’t work . I asked for a refund so I could go to another hotel. Now waiting to see if Expedia is going to refund me that charge, as I went to another hotel down the street so I could get some sleep with my kid.

Leisure Family_with_children

2/10

Poor

23 Dec 2025

Timothy

There was no key to the room. Front desk had to open and lock room. A wade of gum was in the carpet next to the bed , had to have it cleaned. The hair dryer and electrical outlets were not functional. Windows and bath areas were dirty. Towels had holes. There was NO breakfast as advertised . The bed was wore out, you could feel the springs, terrible night sleeping as a result. Shower had to be hand rigged to get it to work, avery quick shower. I absolutely DO NOT recommended this hotel. Take it off listings.

Leisure

10/10

Exceptional

22 Dec 2025

Glynda

Exceptional staff.

Family

2/10

Poor

16 Dec 2025

Cassandra

Lack of care to help customers figure out differnet options that may be available to better accommodate \"their potential customers\"
So I found this distasteful and a lack of care or integrity, as well as greed. This was the lsst dealings w Hotels and their affiliates due to the lack of basic human decency

4/10

Poor

13 Dec 2025

Morgan

The first room we were given had black mold all over the ceiling!! And the second room, the electrical outlet receptacle that is behind the bed, was hanging out of the wall by the wire!

6/10

Pleasant

13 Dec 2025

James

Amenities need help. No bowls for cereal and had no choices for the first week. Just bread and muffins.

2/10

Poor

13 Dec 2025

Laura

The reservation had been cancelled when we arrived.

We had to go to another hotel. The elevator was also broken. We had called earlier in the day to make sure everything was okay and was told it was.

2/10

Poor

13 Dec 2025

Alyssa

We should have been warned before we ever got in our room, but alas, we gave it a shot. Upon check in, we were informed that no key could be given because the machine that programmed them was broken. They let us in our room and we looked through the sheets and mattress lining and didn’t see bugs, however after laying down for a few minutes my husband noticed a bedbug on him. We immediately gathered our belongings and headed to the front the check out. The lady at the desk was nice, but didn’t seem too surprised to hear that we had seen bugs. She did process a refund right away, which I appreciated.
In addition to this issue, the building is old, ran down, and appears to have had some moisture or flooding issues. Wall paper peeling, doors warped, etc. Do yourself a favor and book elsewhere.

Friends_and_family Family

6/10

Pleasant

08 Dec 2025

Danny

Did not use the pool

Leisure Family

6/10

Pleasant

07 Dec 2025

James

Was ok

8/10

Excellent

06 Dec 2025

Gage

Room was clean and staff were curtious

Leisure Self

2/10

Poor

06 Dec 2025

Kevin

went out to the truck to get something and got lock out my room the key card didn't work anymore and no one around for hours at the front desk. laid down in lobby. they needs someone there at all times

Business_and_leisure

10/10

Exceptional

05 Dec 2025

Marilyn Marisa

It was to cool to get in the pool. Staff was awesome very friendly. The heat in the room worked well.

Friends_and_family Family

2/10

Poor

30 Nov 2025

Leslie

The hotel was dirty the room still had used soap in the bathroom and there was a roach crawling in one of the beds. I slept in the chair

Self

8/10

Excellent

29 Nov 2025

David

Everything was very good. I did have to get moved to another room due to a water leak, but everything else was great. And at a very good price. I would stay there again

Leisure Self

2/10

Poor

28 Nov 2025

Miguel

There was no bag in trash cans the housekeeper came and got out of our room an hour early before check-out

2/10

Poor

28 Nov 2025

Kimberly

I didn't like that I had to deal with the leaking toilet and then

Leisure Partner

4/10

Poor

24 Nov 2025

Jamie

Hotel room smelt like cigarettes and wasn’t cleaned. There was garbage stuffed in the coffee pot and hair and fake lashes on the bathroom floor

Friends_and_family Family

2/10

Poor

18 Nov 2025

Paul

Got roaches around the cereal need proper cleaning

6/10

Pleasant

10 Nov 2025

Linda

There seemed to be confusion about my dog being there. I didnt see anything that said they were not pet friendly. In fact, Saturday night they were full but i asked him what the pet fee was and he told me there was no pet fee. He didnt say they didnt allow pets so this morning i was thrown out of baymont.

Leisure

10/10

Exceptional

08 Nov 2025

michael

No pool. Ac thermostat broken

Business

10/10

Exceptional

01 Nov 2025

Alexander

Room was fabulous.

Leisure Partner

8/10

Excellent

31 Oct 2025

Danielle

I didnt eat breakfast but was a comfy bed and slept great

Friends_and_family Family

2/10

Poor

29 Oct 2025

dustin

Linen was filthy, tv did not work, and the staff was rude.

Partner

10/10

Exceptional

26 Oct 2025

Charles

Front desk clerk was very polite and had a wonderful customer service personality! Nice clean rooms for cheap! I would stay here again, and most likely will!

Leisure Partner

10/10

Exceptional

24 Oct 2025

Hector

Clean rooms good staff

Business Self

6/10

Pleasant

24 Oct 2025

Carla

Nice staff, clean rooms, disappointing breakfast

Leisure Partner

10/10

Exceptional

21 Oct 2025

Aundria

Great

2/10

Poor

20 Oct 2025

John

The recliner was in a terrible state .No ice at all in the entire hotel!!!Staff was not available most of the time.Breakfast was very limited on choice and the area was filthy.

Self

8/10

Excellent

06 Oct 2025

Michael

Toilet ran constantly and the bathroom fan was horribly loud. Other than that, it was great

Friends_and_family Friends

2/10

Poor

30 Sep 2025

Sherry

Nasty and disgusting

DO Not Stay Here!!!!! This hotel should be closed. The 1st room the stool was filthy and had crap on the seat. We changed rooms and the toilet was filthy with urine behind the lid and on the floor and there was hair and dirt in the tub. I asked the front desk for disinfectant to clean the toilet. I have never stayed in a worse place. We were so tired my friend didn’t want to find another room so I asked for clean linen to put over the comforter and all. Thank goodness we brought our own pillows.

Partner

2/10

Poor

23 Sep 2025

Zachary

Property is run down. Elevator didnt work. Bed bugs on the mattress. Trash under the bed skirt. I travel for work i understand dated rooms but this was horrible. I checked the room before even bringing bags in and walked right back out and booked another hotel

Business Self

10/10

Exceptional

22 Sep 2025

Howard

This was a very comfortable room. Great got the Price. We would definitely stay again

Leisure Family

10/10

Exceptional

22 Sep 2025

Kevin

My stay was wonderful. The staff was amazing Tracy Jones, make sure that I have everything I needed good job guys.

Friends_and_family Family

2/10

Poor

13 Sep 2025

Brandy

The breakfast was terrible

Business

6/10

Pleasant

12 Sep 2025

Shannon

Good location

Leisure Self

6/10

Pleasant

12 Sep 2025

Shannon

Good rooms

Business_and_leisure Family_with_children

2/10

Poor

04 Sep 2025

Patricia

Breakfast was nasty pool not working

Leisure Family_with_children

4/10

Poor

01 Sep 2025

Youlonda

Room was not clean. Phone, iron, and blow dryer didn't work. No bath or wash towels in the bathroom. No hot water for showers or sink faucet. Bathtub dirty and no trash bags in garbage to put trash in. Noone at the front desk to address these issues to. Checked out at 8am the checkout day.

Friends_and_family Family

10/10

Exceptional

18 Aug 2025

Eddy

....

10/10

Exceptional

15 Aug 2025

Jennifer

Comfort

Stayed the night for a medical procedure so we didn’t have to drive so far that early in the morning. Had a lot of restaurants choices in the area. The hotel was clean and comfortable. Loved the beds. Most hotels beds are hard but these were great

Business

6/10

Pleasant

08 Aug 2025

Mary

There was no contential breaskfast. TV SERVICE WAS NOT GOOD. Outside property was not well keep.

Business Partner

2/10

Poor

02 Aug 2025

Nathan

The room was dirty and the carpet clearly unvacuumed. My wife got shards of glass in her foot after walking barefoot on the carpet in our room. The shower and toilet were also dirty.
Nothing fresh for breakfast, just some cereal and packaged bread

Leisure Family

4/10

Poor

21 Jul 2025

Enrique

Everything didn't seem to work. Free Breakfast. really. No coffee made, no waffles, no pancakes. Just a loaf of bread with better butter and jelly. Elevators didn't work. Ice machine didn't work. Most of TV channels didn't work. Pool wasn't available as advertised. Seems like H.S kids are managing this place. Escalated everything, but no sense of urgency. DON'T BOOK THERE!!!

Partner

2/10

Poor

17 Jul 2025

Atira

It was bad

Business Family

8/10

Excellent

15 Jul 2025

Ronald

The staff was friendly and very accommodating.

Leisure Family

10/10

Exceptional

13 Jul 2025

Jay

Staff was very helpful. A+ My room needed a few repairs and there was no remote for the TV. It was great for what I needed and I understand it was a late night accommodation because another hotel botched my reservation. I was taking the only thing available and I really appreciate them hooking me u in a pinch. I will always be grateful for their excellent staff.

Business Self

4/10

Poor

12 Jul 2025

Earnestine

Money owed

Was overcharged and money wasn't returned

Friends_and_family Family

2/10

Poor

01 Jul 2025

Todd

We ended up having the property cancel our Expedia reservation. Then charged us more money than the same room. We talked to the manger who refused to give us the Expedia rate, wouldn’t give us the property owners name or number, nor give us any receipt. I had to file a dispute with my credit card.

On top of all that…we had our DO NOT DISTURB on the door and the maid kept knocking every 15 min starting at 9am-check out is NOON!

Pick a different property!

Business_and_leisure Family

2/10

Poor

28 Jun 2025

Chase

Dirty rooms, a/c don’t work in half of them elevator gets stuck with customers inside weekly per staff.
Stay away from this place. It’s terrible.

Business Self

2/10

Poor

21 Jun 2025

Melissa

I would stay very clear from this property. The rooms were completely filthy. The front desk attempted to put me in two different rooms. Besides the one they initially put me in and they were worse than the first one. In the additional rooms that we went to look at we found drug paraphernalia as well as hair dirt grime.

Friends_and_family Family

6/10

Pleasant

20 Jun 2025

Cassandra

It was a place to sleep while on the road. Tv didn’t work and was charged $40 when I chose to pay through the Hotels.com app. Not sure if it was supposed to be a deposit or what. La Bocca was a really nice place to eat and right next to the hotel.

Friends_and_family Family

4/10

Poor

19 Jun 2025

Reginald

I would not recommend this property. It appears old and worn. Neither the TV nor the coffee pot was functional. I complained to the front desk about TV and was told \"sorry, I can't help you\". We had to clean hair out of bathtub drain. The breakfast bar was poorly stocked and the quality was marginal. I now know why the price was so low. Pay the extra money for one of the nearby properties and save yourself the hassle.

Leisure Family

2/10

Poor

14 Jun 2025

Liam

Horrible wouldn't recommend

Hotel needs lots of work. Hairs found in the shower and on the pillows. Smelled strongly of mildew. Mystery stains on the headboard. Shampoo and conditioners were used. TV didn't work. Elevator was sketchy. Left shortly after checking in. Decided to just drive the rest of the 6 hours home.

4/10

Poor

09 Jun 2025

Sarah

For three people there was one towel, one hand towel and no wash cloths. The bathroom was run down and dirty, the counters were dirty, the pool was dirty. There were holes in the furniture.

Leisure Family

8/10

Excellent

09 Jun 2025

Tonya

Will be back… for another stay, needs microwave in rooms, and cleaning to do not disturb if the sign is on for. Great location.Add some vending and drink machines.

Business_and_leisure Self

8/10

Excellent

09 Jun 2025

Tonya

Being renovated; needs a microwave in the rooms, and place for fridge, staff, housekeepers are nice,they just knock w/ the do not disturb sign on door… Otherwise comfortable be, nice and quiet, good location.

Business_and_leisure

6/10

Pleasant

09 Jun 2025

Tonya

The rooms are being renovated… so that’s good. The mattress (king) in my room was very comfortable.
The rooms do not have a microwave and they need one, , And fridge needs something other than the floor to sit on.
If the (no disturb sign ) is on the door , the house keepers still wake you up or knock. Great area for this town. IAnd a vending and drink machine is needed.
Otherwise good place…. Hope this helps.
And I will stay there again….

6/10

Pleasant

08 Jun 2025

Liz

Bet

Partner

10/10

Exceptional

08 Jun 2025

Tonya

Ok

6/10

Pleasant

30 May 2025

Jessica

Black mold in the bathroom

Leisure Family

8/10

Excellent

22 May 2025

Diane

In process of remodeling

They are in the process of remodeling so not everything was working. Our room evidently hadn’t been done yet. Mattresses were very old and springy, the toilet was installed right up against the wall so you could barely even sit on it.

Friends_and_family Family

2/10

Poor

14 May 2025

carol

The room was nasty. There was dust on windows. The elevators didn’t work had to use the stairs and no breakfast whatsoever. This room should be rated a negative 10

Leisure Family

4/10

Poor

12 May 2025

Amy

Didn’t get towels unless asked, bathtub was peeling, elevator didn’t work.

Leisure Family

2/10

Poor

10 May 2025

Dyana

Stay away!

I am not a particularly picky person but I freaked out when I got to my room. It was disgusting. The hall reeked of weed, the room itself was so dated that there is no way it was actually clean. The elevator didn't work, our key card immediately stopped working... all I did was sleep on the bed and just the toilet (which i really tried to avoid needing to do). I wish there was some way to get my money back because this hotel was simply not safe. The only reason I stayed was because i couldn't find another room nearby.

Friends_and_family Family

4/10

Poor

10 May 2025

Wendell

Very discouraged. Booked a double room with 2 double beds. Overbooked so put me in a king suite with a pull out. There were no sheets or blankets for the pull out bed. When we went to make the pull out, there was a dirty sheet on the sofa bed with bread crumbs on it. The desk clerk came up with the sheets and blanket to make the bed. Got stuck in the elevator after dinner for about 5 minutes. In the morning, elevator button on first floor was stuck so elevator could not be called to first floor.

Leisure Family

6/10

Pleasant

27 Apr 2025

Sherry

Everything was fine. We generally put a \"do not disturburb\" sign out when we are gone, but the hotel did not provide one. The first day they did not service the room which was fine. We don't really want it serviced. The second day we were gone i came back to find some sensitive items that i use and need daily had been removed from my room. I had them in a shopping bag in the bathroom to find them gone. I need and use these items daily. Before you assume something is trash, please look inside the bag before throwing them away. I am assuming that's what happened. Don't assume they won't service your room. Put things up. The cleaning people don't watch what they are doing. I had to find a drug store and spend 15.00 to replace them.

Business Family

6/10

Pleasant

21 Apr 2025

Kevanna

Rented for a tenant. She said roaches were everywhere

Business

10/10

Exceptional

09 Apr 2025

Jonathan

Clean and courteous staff members