Welcome Center Hotels

Nigeria , Lagos
LAGOS, International Airport Road, 70
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100 reviews shown

10/10

Exceptional

09 Mar 2026

John

A fine and well organised Hotel. Very courteous staff; and good amenities

Self

6/10

Pleasant

12 Jan 2026

john

Good place, nice staff, could use a little upgrade/security

Leisure Family

8/10

Excellent

23 Dec 2025

Ogugua

Staff, very friendly

Leisure Family

4/10

Poor

03 Aug 2025

Irene

The rooms were too shabby looking, chairs were torn, no, AC had no remote control, business suite has no sofa bed, fridge was dirty and nasty.

Overall it was not a good experience.

Business_and_leisure Family_with_children

6/10

Pleasant

09 Jul 2025

Ken

Room had an odd smell

4/10

Poor

28 Jun 2025

Andre

They gave us the worst room saying it was better than what I had booked but we saw the other rooms were nicer. Desk person was rude but cleaning staff were nice humble people. Go to any other hotel than the Welcome center.

Leisure Self

2/10

Poor

07 Jun 2025

Chilenye

Disappointing stay on a hotel that I have used for several years dating back to year 2000. I have stayed here more than 20 times for mostly two to three nights stay due to proximity to airport. But this visit was heartbreaking. Nothing really worked. No hot water. WiFi didn’t work. Breakfast was rationed to four cuts of fried yam and lousy egg sauce that was hardly a full meal spoon. I was disappointed to say the least. Needless to say it would be my last visit!

Self

4/10

Poor

11 Mar 2025

Tameki

The picture on the website is outdated. Gives you a false sense of comfort. The water was never hot or luke warm, I had to take a cold shower every day. Anytime you ordered from the restaurant it took an hour or more. The food was ok the beef was always hard as a brick like beef jerky. The toilet did not flush half the time. The bathroom was so small only a kid could fit into it. This hotel has a lot of potential. Right now it's a big space of dust.

Leisure Partner

8/10

Excellent

25 Feb 2025

Gerald

Property is dated, but well maintained.

Business_and_leisure Friends

2/10

Poor

22 Dec 2024

Olu

Rude staff. They served dinner at 9pm ratioed our dinner, and didnt serve breakfast. No hot water, air conditioner was broke, there was urine on my toilet seat, and every light was motion sensor. Couldnt shower because the light continuously kept shutting off. Dont recommend at all!!

Business_and_leisure Family_with_children

8/10

Excellent

19 Nov 2024

BASSEY

Good to stay. Taxi service was right on the premises waiting.

Leisure Family

10/10

Exceptional

04 Sep 2024

Charles

Enjoyed the stay. Will stay again!

Business Family

10/10

Exceptional

29 Jun 2024

Salviya

Excellent and professional staff

Leisure Family

6/10

Pleasant

08 Jun 2024

Salvatore

Seriously out of date and in need of renovation - the restaurant had one description of the dish and delivered something completely different - the front desk staff was a bit rude ..

Leisure Family

10/10

Exceptional

21 Apr 2024

kingsley

Clear neat friendly

Business_and_leisure Self

4/10

Poor

16 Dec 2023

John

At check in there was only one person having to deal with all requests. After 20 mins I got my room key. Room was nice and clean and bed comfortable. Shower has a plastic curtain though and the water pressure was very weak.
Hotel is close to the airport, but does not offer a schüttle service nor allow you to pay with an international CC so the hotel can pay the taxi driver. So make sure to have cash with you or load the Uber app onto your phone. Personally I was not impressed and would prefer a menu to choose western food.

Business

6/10

Pleasant

02 Nov 2023

John

How about a flush

Toilet did not flush—towels were very thin

Self

8/10

Excellent

13 Oct 2023

NICOLE

Secure and clean

4/10

Poor

02 Oct 2023

Chukwuka

Would not stay again

Partner

8/10

Excellent

11 Jul 2023

muinat

Fabulous

This is not my first time staying at welcome, i've been using this place as of 2017, and i have no issues or complan.
However, they need to work on their wifi/internet issues, other than that, i'm pleased. I know most of their workers, very friendly and helpful.

Self

10/10

Exceptional

16 Jun 2023

Great stay at Welcome Centre & Hotels. Great value

A good, clean and very welcoming Hotel. Friendly and helpful staff. The restaurant food offering was also very good. Location was excellent and transportation easy to find. The only area of improvement is with the WiFi service. The availability of continuous WiFi service (that have working internet connection) needs to be improved.

Business

10/10

Exceptional

12 May 2023

EMEM

Great

Leisure

2/10

Poor

07 Nov 2022

DURO

TOO FREQUENT POWER FAILURE AND LONG STAY WITHOUT POWER WITHOUT APOLOGY. INTERNET WAS COMPLETELY USELESS

Leisure Family

2/10

Poor

22 Sep 2022

Lio

No clean towels, linens and pool dirty, workers very rude, loud and unprofessional. Food takes very very long to prepare

Business_and_leisure Family

2/10

Poor

26 Jul 2022

Felix Ovie

No hot water to shower

Business_and_leisure Partner

8/10

Excellent

28 Jun 2022

DURO

Good food and friendly staff. Old facilities and infrequent cleaning of the rooms

Leisure Self

10/10

Exceptional

24 May 2022

Osasogie

Fabulous *****

My stay at the Welcome Center Hotel was Fantastic. The room and bathroom were very clean and comfortable. The breakfast, which was inclusive, was very tasty. I initially booked for one night, but because of the comfort of the hotel I had to book three more nights. The Welcome Center Hotel is highly Recommended.

10/10

Exceptional

06 May 2022

Adekunle

Good

Business

10/10

Exceptional

30 Sep 2021

Diana

The service is top notch. This is my \"go to\" hotel in Lagos. The location to the airport is perfect. The staff and service outstanding. The food is good as well. Internet is a little slow. Disappointed that the pool wasnt functional and it wasnt noted on the website. I swim, i wanted a pool. To me it was kind of important. The water was good at the hotel. Hot water for bathing. Very clean. Would have liked if the room would have been stocked with at least 2 towels, 2 hand towels and 2 face wash clothes. Still all in all. Very well done. I wish i would have been there when everything was open and functioning. It must have been beautiful abd very grand. Hopefully someday it will be again full of life, laughter music and fun.

Leisure Partner

6/10

Pleasant

09 Sep 2021

IKENNA

This is a big property and with slightly dated amenities but yet comfortable. Proximity to the MM airport is 10-15 minutes and location is great.The rooms are large/huge and comfy. We stayed in the Presidential suite on the top floor. There a few fixes / updates that needed to be made when we stayed there. Breakfast service (free for 1 or 2 people) was quiet decent. I will recommend it as a very good 3.5 star hotel.

Business_and_leisure

2/10

Poor

19 May 2021

Abraham and Karen

Misrepresented

The reservation was for welcome center. But it was closed and they put us at another hotel.

Partner

8/10

Excellent

02 Feb 2021

Joseph

The welcome centre hotel is close for service, i was redirect to thier sister motel ( StopOver Motel)
When i got there my name was not under Hotels.com the receptionist refused to check me in, so lucky the boss wqs around he check my confirmation and ask him to check me in.

Business

8/10

Excellent

21 Feb 2020

Kachi

Maintenance should be better, lots of things looks old.

Friends_and_family Partner

2/10

Poor

16 Feb 2020

Verified traveler

This is one of the worst hotels in the world. The staffs were rude and disrespectful. There was a severe question of security concern as the door was not locking from the inside. We were concerned about our safety, as such we called the front desk to let them know and they promise to send somebody to check it out. When the porter came, he was extremely disrespectful, disregarded our concern; he actually complained that in our attempt to forcefully help secure the back door lock, we were creating a loud noise.
He argued with us and would not even let us talk and was extremely disrespectful and condescending towards my wife. He wanted us to just accept the room without a secure lock and without questioning. After some argument, he left, saying that there will be somebody coming to change the room. Nobody came, and nobody called us to reassure us.
I had to wedge the door with two chairs to secure the back door lock as I was terrified for our safety. The toilet was dirty, there were no towels, the light kept going off and the place was generally smelly. The room was old, and the chairs were old, and the room smell musty. Due to the door situation and added to the fact that the bedsheet was itchy, I had to sleep on the chair throughout night. I was extremely disappointed with this hotel

Friends_and_family Partner

4/10

Poor

12 Feb 2020

Verified traveler

Likes: Room service, porters, laundry services.
Dislikes: Receptionists had an attitude on my arrival and couldn't be bothered to collate their papers in due time before my arrival and engaged me in a pointless waste of time, the amenities in the room were run down and there were frequent electricity cuts albeit it was restored within minutes, the hotel foods were exaggeratedly expensive for their worth.

Business_and_leisure Self

8/10

Excellent

28 Dec 2019

Tawalls

The building was amazing, staff was professional but my AC didn't work in my room and was very loud

Friends_and_family Partner

4/10

Poor

11 Dec 2019

Verified traveler

Staff were nice & very pleasant.
However, the property is poorly maintained. Despite daily room service, if you don't want to get malaria or an infection, clean every surface & the floors with concentrated Dethol antiseptic. No dilution. Still, bathroom will ooze of urine stench even after all the cleaning & constant flushing. Must have a mosquito repellent cream, netting & spray to survive.
Before you eat or drink anything, wash hands & sanitize with hand sanitizer. Consider bathing with Dethol in your water plus an antibacterial soap say Dial antibacterial. It's that bad. By day 2, my nine year old niece was vomiting despite my cleaning efforts.
Don't eat from or touch the refrigerator without thoroughly cleaning with an antiseptic. I'm a clinical pharmacist. I know my beans.
The light comes on & goes but good thing is it doesn't last long to return.
Breakfast isn't good enough for non picky eaters.
Overall, you could manage. If you are picky, you wont.

Business_and_leisure Family_with_children

6/10

Pleasant

30 Nov 2019

Babatunde

Poor condition in the hotel. AC broken....very hot in the room.

Friends_and_family Family

8/10

Excellent

25 Nov 2019

Olusegun

My wife and I really enjoyed our stay at the Welcome Centre Hotels. The check-in was quick and simple, the staff very professional, pleasant and helpful.

We made good use of their swimming pool and gym. My wife loved their breakfast, not so much me. The security is good and access now much better since the roads to the International Airport have been fully tarred.

We have used the Welcome Centre Hotels and will definitely use it again. Very highly recommended.

Partner

8/10

Excellent

18 Nov 2019

Olusegun

My wife and I had an amazing stay at the Welcome Centre Hotels. It was a short distance away from the International Airport and the reception staff made our check-in as easy, smooth and pleasant as possible. We enjoyed the gym and swimming pool facilities.
I have in the past used this same Welcome Centre Hotels when my younger sibling from the United States and I visited Nigeria.
Very enjoyable stay and I will definitely use this hotel again.

Business

10/10

Exceptional

07 Nov 2019

Betty

The property design , towering reception ceiling opens skylight at the top
Different levels of function rooms. Modern elevators with voice announcements for each floor

Friends_and_family Family

10/10

Exceptional

17 Oct 2019

Verified traveler

I love the staff ever time i visit Nigeria I stay here. Because the staff is always so.nice .

Friends_and_family Family

4/10

Poor

13 Oct 2019

Verified traveler

I liked the quiet environment. Dislikes: hot water stopp

10/10

Exceptional

05 Aug 2019

Verified traveler

The staff very courteous indeed and very helpful. They really went out of their way and it shows that the Leadership have instilled a bespoke customer service culture across the organisation. well done

Business_and_leisure Family

8/10

Excellent

14 Jul 2019

PAUL

Good experience but needs more work

Great Staff. Hotel facility (i.e carpet needs changing)

Business

6/10

Pleasant

08 Jul 2019

Property:
Nice lobby and eating area; but, the room itself is outdated. I can't speak for all rooms because I didn't see the inside of other rooms. My room, standard room, needs a major renovation - especially the bathroom.

Amenities:
The wifi is the only amenity that I utilized. It worked great. The only annoying thing was having to log in like every hour. That is bad because if you rely on data, like I did, you will miss your What's App (or whichever app you use) calls and texts if you're asleep or don't check to see if you're logged on.

Food
Breakfast is included. Lunch and dinner is NOT. My complaint about this is that I had to pay for breakfast my first day. They charge 4500N for their food; which is about $12.48 USD. It's not a bad price for non stop eating, and good food. However, eating out is far cheaper.

Staff:
I saw previous reviews. A couple of them complained about the staff. My experience was totally different. The staff was great! From the desk workers to the gate guards - all great.

Safety
The guards do a great job keeping the hotel safe 24/7. The gates are always locked, every vehicle must go through the gate. If you arrive late at night, there's a 2nd set of gates that prevents access to the lobby doors. Also, when your visitor comes, the person at the desk calls up to your room to ensure they can come up or if they can leave when it's time.

Recommendation:
Please put iron in the rooms. It's annoying calling housekeeping every time you need to iron.

Leisure Family

10/10

Exceptional

04 Jul 2019

Jeff

Room was clean, staff was friendly, there were 2 gates out front, they had a waiting area with a water cooler and magazines in several languages, I left too early for breakfast but the resturaunt had good food and even had high chairs for my daughter, and my room had an american outlet on the hair dryer. Overall, the nicest hotel I've ever stayed at and it wasn't $100 a night!

Friends_and_family Family_with_children

2/10

Poor

02 Jul 2019

Verified traveler

The customer service was terrible. We were informed by the staff that breakfast starts at 10 but when we went there at 10, they told us they are no longer serving breakfast. The entire experience was just terrible. I will not recommend this place or this whole trip package to anyone else. The entire experience was extremely stressful.

Friends_and_family Family

8/10

Excellent

29 Jun 2019

Emmanuel

Should check if everything is functioning well before check in. The bath knob could not be steady for bucket use

6/10

Pleasant

05 May 2019

Verified traveler

Staff are very caring. The hotel need to care and keep up the reputation in services and security.

Friends_and_family Family

8/10

Excellent

18 Apr 2019

LIELA

Value for money

A very reasonably priced hotel for Lagos with easy access to airport

8/10

Excellent

17 Apr 2019

Verified traveler

comfortable bed, good free breakfast, helpful staff at the front desk, location close to airport, surrounding areas by hotel was not nice

Leisure Self

8/10

Excellent

01 Apr 2019

Verified traveler

Cleanliness. The inside rooms and outside was clean. Bathroom was clean. Bathing was good. Only Food was expensive

Friends_and_family Family

8/10

Excellent

28 Mar 2019

Anneline

Welcome Centre Hotel - Lagos

Hotel great as transit sleepover.
Staff friendly and helpful. The rooms on higher floors are warmer than lower floors.
Aircon was a lifesaver.

6/10

Pleasant

22 Mar 2019

Verified traveler

I like that the property was clean, I like that it was gated entrance, and it had free WiFi.

Leisure Self

8/10

Excellent

11 Jan 2019

NNEKA

Great customer service

Family

4/10

Poor

10 Jan 2019

Verified traveler

I Won’t use them again . Hmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

10/10

Exceptional

09 Jan 2019

Verified traveler

Beautiful close to the airport. Staff very professional.

10/10

Exceptional

04 Jan 2019

Verified traveler

The staff are great all round ...especially Chioma ans the front end staffs

Leisure Self

10/10

Exceptional

03 Jan 2019

Verified traveler

Security and service, staffs making sure I am pleased

Leisure Family

2/10

Poor

31 Dec 2018

Verified traveler

Am surprised this is my second times of lodging, the first time no issues but this very second time I had an issues I lost my money in the hotel, $800 and a bottle of drink worth #50,000 Nigerian naira . I’ve complained to the HRM and I want my money back I may forget about the drink but my money I want it back'!!!!!!!!

Friends_and_family Family

8/10

Excellent

27 Dec 2018

Verified traveler

What I don’t like most is the staff expecting tips for every little service they render. Even though they have been paid or will be paid for

10/10

Exceptional

21 Dec 2018

Verified traveler

The hotel is nice and standard. Would love to visit again when ever am in Lagos

10/10

Exceptional

25 Nov 2018

Everready

I must say I enjoy My stay There The staff Was very nice and polite I would definitely Stay there Whenever I return To visit

10/10

Exceptional

03 Nov 2018

Abdul

Whenever i go back to Nigeria i will be staying at Welcome Center hotel

8/10

Excellent

25 Oct 2018

Dazza

Good for the price, convenient for the airport.Very friendly staff, hearty breakfast. The rooms are basic but clean, everything works even if it is a bit dated.

10/10

Exceptional

15 Oct 2018

Peter

Nice hotel close to international airport

Hotel staff very welcoming and accommodating. We needed another room at short notice but they gave us at a discount. Road was split getting to the hotel so we had to take a side road in which I understand isn’t very safe. The hotel itself seems very safe. Rooms are big and clean and included breakfast is generous though doesn’t start early enough if you have an early flight.

10/10

Exceptional

28 Sep 2018

joseph

Nice hotel close to the airport, nice location

Fantastic hotel, good location, the rooms are clean, best customer service. Friendly people

8/10

Excellent

15 Sep 2018

Paul

There is room to play around , good for children and vacation

8/10

Excellent

13 Sep 2018

Paul

I like the space all around , you can play around and the rooms are spacious

10/10

Exceptional

03 Sep 2018

Kelda

The accommodations/facilities far exceeded my expectations and imagination. Beyond that, the hotel was quiet and peaceful.
What splattered the icing on the cake for me was the food I ordered from room service. It was on point, simply delicious. I ordered two main dishes with a few sides. My friend enjoyed the rooftop access; there he watched planes takeoff at the nearby airport!
In short, I'd have to die to forget MY MEMORIES made there at this beautiful Property! Thank you again and see you soon!

10/10

Exceptional

30 Jul 2018

Dan

Secure, clean. The staff was courteous and helpful. Will stay there again

10/10

Exceptional

21 Jul 2018

ifech

Close to international airport.

Excellent customer service. Good breakfast. However due to the on going road works the traffic is horrendous in the area. And in my opinion, Welcome Centre hotel is just about the right place to be if you don’t want to miss your flight. Right proximity to the airport. I will recommend the hotel but expect delays in the area.

6/10

Pleasant

04 Jun 2018

Rita

false advertising.

When I made the reservation, they had a special for free late checkout till 2pm. This was the main reason I booked the hotel. However when my sister asked for a late checkout she was almost embarrassed even when she showed them the reservation with proof. She had to leave and stay at the airport till her 4pm flight.

Family

10/10

Exceptional

29 May 2018

OMASAN

Nice place

My stay was okay..... It was a nice decision I made

10/10

Exceptional

03 May 2018

Nyoki

Great Hotel

My stay was pretty great. Constant Power supply, Rooms were clean and cleaning staff showed up every day to clean.
Restaurant Food a bit pricey and Wi-Fi wasn't that great either. A few more smiling faces at the reception could go a long way.

8/10

Excellent

30 Apr 2018

Renate

Close proximity to airport although much street construction makes it difficult to get there currently.
The restaurant staff was delightful and the reception personnel were very accommodating. Overall we were pleased with this experience.

6/10

Pleasant

22 Apr 2018

Bob

Good Place for Overnight

Needed a location near the airport. Restaurant was decent. The staff was accommodating. As the road in front of the hotel is under construction, it was difficult to get to the place. We had to drive past it and then return. When I left on a Sunday morning, there was almost no traffic, but Saturday late morning the road was jammed.

6/10

Pleasant

05 Apr 2018

Alex

Stop Over

Welcome Centre is good for a an individual in transit -its a welcome centre as opposed to a hotel. Improvement is needed in the food they provide- apart from fruits and salads, the rest is poor quality. Beef not cooked till soft, melon(egusi) tasted stale(possibly yesterdays), fish over fried; bread toaster does not belong to the 21st century-should be replaced with a 'conveyor toaster'. The vegetable or plain omelette was very good
Serving bowls are too small even for a light eater like myself. The deluxe room I stayed was comfortable, however, powdered milk that do not dissolve fully in hot water is not really good enough
The whole of the internal space(s) should be air conditioned and not just bedrooms and reception areas. The hall ways and corridors are very hot and uncomfortable

Access road to hotel is diabolic - not hotels fault
Hotel staff are very helpful and polite

8/10

Excellent

21 Mar 2018

Verified traveler

Nice close to the airport

Nice staff, wasn't happy with original room, but was upgraded right away. Breakfast was ok and hotel was very clean with decent security in place. Nice that it is close to the airport and easy access to public transportation.

8/10

Excellent

06 Mar 2018

Aminem

Close to airpot

It was a nice stay. The hotel need to upgrade their furniture and electronics

8/10

Excellent

05 Mar 2018

Verified traveler

My stay was amazing staff are very courteous.

Family

8/10

Excellent

18 Feb 2018

Austin

Fantastic hotel with great service. This is the second time I’ve stayed at the hotel and the top level service and condition is consistent. I’ll definitely use it again

6/10

Pleasant

23 Dec 2017

Chintua

Mrev yes of the our stay at the Welcome Centre

Although our overall experience was good, I have to point out a few things with which I was unhappy.

Firstly, the room we had booked was not available. We had booked a Superior Room with King Bed and non-non smoking.

We were put up in a smoking, Deluxe room.

The key card to the room door was not available. We were given a manual key for the door.

The room lock mechanism was also broken. That had to be fixed.

We also lost water pressure at some point as well.

With all of the above issues, our experience was a good one.

The staff was courteous, professional and friendly.

10/10

Exceptional

30 Nov 2017

Taha

if i return to lagos,center hote will be my choice

if i will have a chance to back to lagos again i will stay in center hotel

10/10

Exceptional

29 Nov 2017

Martin

Great Accommodation

Great accommodation and very nice staff Good food. Would recommend the hotel to others.

2/10

Poor

13 Nov 2017

Chris

Dirty Hotel

I would save money and book elsewhere. Rooms were dirty and not cleaned. Bed sheet had stains on them and took over an hour to change. Not the friendliness stuff at the front desk. They seem to not care for service or for ones time. I was not pleased with my one night at the property.

2/10

Poor

13 Nov 2017

Manny

DO NOT BOOK

Zero customer service and rude staff. Plus is old and things in the room do not work. Stay away from this place and save your money.

10/10

Exceptional

08 Nov 2017

Caroline

Close proximity to airport, very convenient

Enjoyed stat at hotel. Friendly and helpful staff. Good food too.

8/10

Excellent

02 Oct 2017

Paul

Nice Hotel very close to the airport ,the Hotel staffs were very nice and helpful

10/10

Exceptional

12 Sep 2017

Verified traveler

Nice hotel close to airpot

Staff very courteous and helpful. however shower & toilet need some moderation and easy access. Also need ventilation.

8/10

Excellent

03 Sep 2017

Welcoming

Very good location to the airport and staff were very welcoming. They have good customer focus and understand the needs of individual customer. The wifi connection wasn't the best but the staff were very supportive and will go the extra mile to provide coverage you might need for the time. The room was clean and comfortable. Also good variety of food. Overall, I had a pleasant stay and would recommend it to friends and family.

10/10

Exceptional

29 Aug 2017

Adekunle

Great Hotel

Amazing experience !

Partner

10/10

Exceptional

25 Aug 2017

Emmanuel

Very Good Hotel

My stay was good and the staff excellent. I have stayed multiple times here so they remember me and treat me well. I like this hotel and bonus close to airport.

Family

10/10

Exceptional

23 Aug 2017

Obinna

Great Hotel. Very Close To The Airport

Wonderful Experience. Staff were great. Rooms were clean. Hotel restaurant was rather slow in bringing out the food but the food was great. Proximity to the Airport was a huge benefit. Totally recommend it.

10/10

Exceptional

15 Aug 2017

cathy

Great value and service.

great hotel, and great value. Beds are hard, but that seems the go in Nigeria. Very happy with our stay, especially as wi-fi worked well!

8/10

Excellent

03 Jul 2017

Verified traveler

Need tech upgrade

The hotel is nice and clean. Staff id friendly, . Internet goes every 20 mins and light every hour!

8/10

Excellent

18 Jun 2017

Nice hotel near airport

Great location close to the airport. Clean hotel. Friendly staff. Good food in restaurant. Breakfast buffet is very nice. In the weekend no buffet but a la carte and still included. Very good overall

4/10

Poor

03 Apr 2017

Mike from NYC

Nice hotel closer to the airport for easy commute

I recently booked for 8 nights and when I get there I was told by the hotel staff that they didn't get my reservation from Expedia. I was asked to deposit one night payment (cash) with them before I can be checked in. I called Expedia who confirmed my 8 nights reservation with the hotel. After 5 nights stay at the hotel, my one night deposit was refunded..

8/10

Excellent

08 Mar 2017

Verified traveler

Close to the Airport

Overall, location was convenient. Power failure occurred once in a while, which I am used to. Checked into the hotel again 2 days later.