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Residence Inn New Orleans Covington/North Shore
Covington - LA · United States
101 Park Place Blvd.View location
9.2/10Excellent566 Reviews
Cleanliness9.2/10 9.2
Service9.4/10 9.4
Comfort9.2/10 9.2
Condition9.2/10 9.2
Location9.6/10 9.6
Neighborhood9.4/10 9.4
Value10.0/10 10.0
Amenities9.2/10 9.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Residence Inn New Orleans Covington/North Shore
Located in Covington, Louisiana, the Residence Inn by Marriott New Orleans Covington/North Shore is a convenient choice for travelers. Just a short drive from Avala Hospital and Lakeview Regional Medical Center, this hotel offers an outdoor pool, fitness center, and complimentary Wi-Fi.
The 125 air-conditioned rooms feature kitchens equipped with refrigerators, stovetops, and microwaves. Guests can enjoy a complimentary buffet breakfast and a convenient grocery/convenience store on-site. For business travelers, the hotel provides a 24-hour business center, express check-out, and dry cleaning/laundry services, as well as meeting and conference space.
Free self-parking is also available.
Show less
Located in Covington, Residence Inn by Marriott New Orleans Covington/North Shore is within a 5-minute drive of Avala Hospital and H.J. Smith & Sons General Store and Museum. This hotel is 2.7 mi (4.4 km) from Bogue Falaya Park and 2.9 mi (4.6 km) from Lakeview Regional Medical Center.
Make yourself at home in one of the 125 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as desks and microwaves.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Covington? This hotel has 1302 square feet (121 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 34
Pet max weight (per pet) in lb is 75
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Important information
-
You need to know
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Guests can access their rooms with a mobile device.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
-
Minimal age
21
-
Optional fees
- Pet fee: USD 150 per accommodation, per stay
- Service animals are exempt from fees
- Late check-in fee for check-in between 12:30 PM and 4:00 PM
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Avala Hospital
4.3 km / 2.6 mi
Bogue Falaya Park
4.4 km / 2.7 mi
Lakeview Regional Medical Center
4.6 km / 2.9 mi
H.J. Smith & Sons General Store and Museum
5 km / 3.1 mi
Covington Trailhead
5.3 km / 3.3 mi
Pinnacle Medical Network
6.5 km / 4.1 mi
Abita Brewing Company
7.2 km / 4.5 mi
Children's Museum of St. Tammany
7.7 km / 4.8 mi
Egan Health Care-North Shore
7.9 km / 4.9 mi
Lake Pontchartrain Causeway
8.9 km / 5.6 mi
Lake Pontchartrain
10.1 km / 6.3 mi
Jean Baptiste Lang Creole House Museum
10.2 km / 6.4 mi
Mandeville Trailhead
10.4 km / 6.4 mi
Fairview-Riverside State Park
10.5 km / 6.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 125
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Valet parking
- Room service
- Laundry service
- Fireplace
Show 22 more facilities & services
- Hotel safe
- Currency exchange facilities
- Lift access
- Garden
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- Grill/BBQ
- Restaurant
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool
- Outdoor freshwater pool
- TV lounge
- Game room
- Breakfast
- Breakfast buffet
- Continental breakfast
- Non-smoking establishment
- Minimum check-in age: 21
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE ONE BEDSUITE • ONE BEDSUI.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn New Orleans Covington/North Shore
SUITE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.1B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn New Orleans Covington/North Shore
STUDIO Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 39 m²STU.H6
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn New Orleans Covington/North Shore
STUDIO Accessible
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: STU.H6
Room amenities
- Wheelchair-accessible
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 46 m²SUI.2D
Room overview
Smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Living room
- Disability-friendly bathroom
- Toaster
- Oven
Facilities with extra charge
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Wi-fi
- Toiletries
- Desk
- Satellite TV
- Dishwasher
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn New Orleans Covington/North Shore
SUITE TWO DOUBLE BEDS
Room photos
10 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 46 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Room amenities
- Bathroom
- Shower
- Living room
- Disability-friendly bathroom
- Toaster
- Oven
Facilities with extra charge
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Kitchen
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Wi-fi
- Toiletries
- Desk
- Satellite TV
- Dishwasher
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn New Orleans Covington/North Shore
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn New Orleans Covington/North Shore
STUDIO KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 39 m²SUI.B1-KG
Room overview
Smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Living room
- Disability-friendly bathroom
- Toaster
- Oven
Facilities with extra charge
- Kitchen
- TV
- Direct dial telephone
- Hairdryer
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Wi-fi
- Toiletries
- Desk
- Satellite TV
- Dishwasher
- Housekeeping
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn New Orleans Covington/North Shore
SUITE KING BED ONE BEDROOM
Room photos
12 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Room amenities
- Bathroom
- Shower
- Living room
- Disability-friendly bathroom
- Toaster
- Oven
Facilities with extra charge
- Kitchen
- TV
- Direct dial telephone
- Hairdryer
- Fridge
- Microwave
- Tea and coffee making facilities
- Ironing set
- Individually adjustable air conditioning
- Wi-fi
- Toiletries
- Desk
- Satellite TV
- Dishwasher
- Housekeeping
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 39 m²STU.KG
Room overview
Smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Disability-friendly bathroom
- Living room
- Toaster
Facilities with extra charge
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Dishwasher
- Satellite TV
- Desk
- Toiletries
- Wi-fi
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchen
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn New Orleans Covington/North Shore
STUDIO KING SIZE BED
Room photos
12 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 39 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.KG
Room amenities
- Bathroom
- Shower
- Disability-friendly bathroom
- Living room
- Toaster
Facilities with extra charge
- Hairdryer
- Direct dial telephone
- TV
- Internet access
- Dishwasher
- Satellite TV
- Desk
- Toiletries
- Wi-fi
- Individually adjustable air conditioning
- Ironing set
- Tea and coffee making facilities
- Microwave
- Fridge
- Kitchen
- Housekeeping
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn New Orleans Covington/North Shore
SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn New Orleans Covington/North Shore
SUITE TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn New Orleans Covington/North Shore
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO STANDARDSTUDIO • STANDARDSTU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn New Orleans Covington/North Shore
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityResidence Inn New Orleans Covington/North Shore
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Residence Inn New Orleans Covington/North Shore
100
reviews shown
Wesley
Perfect long term hotel. Tucked in behind trees away from the hustle of Hwy 190. Staff is super friendly and helpful. Truly welcoming atmosphere.
Steve
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Jonathan
Friendly. Accommodating. Clean. Affordable.
peter
clean and convenient hotel. Gym is a little small, but everything else was great.
Kelly
Front desk staff was outstanding!
Amy
Breakfast ok. Had to wait a long time for coffee to be refilled.
cornelius
As usual..Clean room…excellent service..
John
Staff was very good. Amanda was awesome help.
Deanna
I came in when Amanda was working the front desk. Amanda was by far the best welcoming experience I've encountered in a hotel. I have traveled all over Asia, some of Europe and the US. I can't tell you how genuinely warm and welcoming Amanda was but it also came across as entirely authentic. I even thought I'd love to have her work for my company. People like her make the tiring part of traveling so worth it for just a few moments of above and beyond kindness. Thank you. Will stay here again if my travels bring me back.
Dana
A highlight of our stay was excellent staff. Amanda was very welcoming and helpful. Gwen and Nikie always provided a great breakfast and morning cheer.
Shelly
Everything was great. The cleanest place I ever stayed
Ann
The residents in wizarda great place to stay. Clean, great breakfast
Mary
Staff goes above and beyond in helping with requests. Property is so clean. Great breakfast options you can take out to patio area and relax.
Michelle
Residence Inn staff were very welcoming and the room was immaculate and quiet. Breakfast was also very good.
James
EXCELLENT! One of the best hotel experiences I’ve ever had!!!
Sharon
On the 2nd day our suite was not cleaned or resupplied with clean towels. Breakfast was sparse attendant didn't care, she was talking to someone with ear buds.
Hayden
Very nice room and service
Jessica
Clean room and friendly staff great location
ELIZABETH
Spacious clean rooms
melody
Not quite as good as last time. This time we were in a room that was apparently near the laundry. We kept hearing a loud rumbling. They did move us to another room which did seem as clean as the first. The mirrored doors on the closet had bug streaks on them and finger prints. The neighboring room was noisy until almost miss night so not as good as our last visit.
Carolyn
Staff was great!
Kennedi
staff was sweet it was birthday they decorated my room for me ! everything was clean and my check in and check out was easy !
Ryan
Everything was great.
melody
Everything was wonderful. Very good quality breakfast
Darlene
Great quick stay
Cynthia
I enjoyed my stay. The room was clean, the bathroom was spotless. I was tired from traveling all day and appreciated the quiet room to get some sleep. The bed was comfortable as well.
I was going to share my complements when I checked out but the front desk at 8 am was not staffed and a box was provided to drop the key card in.
I was going to share my complements when I checked out but the front desk at 8 am was not staffed and a box was provided to drop the key card in.
Wallace
They need to build a covering for when you pull up to the main door. I had to unload our bags in the rain. The wife said the breakfast did not offer scrambled eggs. And the big one was the pet fee! $150! I have never paid that much, and will never pay that again. If you have pets go somewhere else.
Bryce
Everything!!
Orlando
The AC/Heater loud
Robert
Was a great place and the front desk agent (Mary) was so kind and efficient and made me feel so welcome!!
Chris
Clark was very courteous and everything went very smooth at the hotel
Marnelle
Yes!!! Great stay
James
Everything was great
Alisha
It was perfect from started to finished. Will definitely return too. Will definitely recommend to others.
Terri
Everything was perfect! The location was great, the room was Clean, spacious, comfy bed, and the kitchen was wonderful.
Eugene
Clean Room / Great Customer Service / Delicious breakfast
Terri
The staff is always so friendly, room is always clean and breakfast is always great! That's why we choose to stay here every time we come to town.
Christina
Great shower! After four hotels in this trip, we became connoisseurs! Free coffee in the lobby, an ice machine and a small grocery helped make our stay great! There were more amenities for longer stays but we were only overnight guests.
Sandy
Down but not out
We booked two rooms for two nights. We had car trouble and a lot of construction that delayed our arrival. We called ahead to let the front desk know and they said no problem. We arrived at 6:23am and were told the computer system canceled our rooms at 6:00am and that we would still be charged the full amount, and they could not book another room for us. After driving and being up all night, we were faced with no where to sleep in a town where all rooms are booked due to college football. We called around and found another hotel who was happy to not only book us a room, but would waive the early check in fee and we were in our new room and sleeping within the hour. The new hotel overheard us talking about needing to wrap gifts for a baby shower we were attending and they offered to wrap our gifts for us while we slept. They also learned it was our anniversary and had champagne in our room that night when we can back. The juxtaposition of the two customer services was amazing!
Tracy
Amazing staff extra clean
nicole
Loved everything about our stay. We will be back again!
Stephen
Better than IHG
Tops notch for being clean. This place is better than holiday inn IHG in the following way. Cleaner if you can believe that since IHG is clean too. A working outdoor pool. IHG was out of service. Larger room with a full refrigerator and full freezer. IHG had a very small frig and freezer was tiny. They had more carts for luggage. IHG had only 3 for the whole building. We had to wait till one was available. Both had very quite location away from highway. Lastly they had a really good free breakfast. IHG you had to pay an extra $20
Alan
Generally upheld the Residence Inn standards. The staff was great and a good location.
The only annoyance was the noise level of the HVAC unit. To be fair, they were in the process of servicing all of the units at the location.
The only annoyance was the noise level of the HVAC unit. To be fair, they were in the process of servicing all of the units at the location.
Joel
I like the location.
I do not like that your hotel is advertised as pet friendly, but when you go to check in...they tack on a pet fee.
I do not like that your hotel is advertised as pet friendly, but when you go to check in...they tack on a pet fee.
Slade
This property was amazing! It was a bit pricey, but definitely worth it. I had left a previous hotel I booked because the previous place was horrible and not at all like the photos showed. The staff was very friendly and extremely helpful when I showed up at 2:00 in the morning hoping to get a room. The breakfast provided was decent, but the hotel was very clean, the staff was very helpful and friendly. Would recommend a stay here!
Michelle
Very nice
Very nice facility with big rooms. Check I and out process was easy and fast. Breakfast had good variety. The only thing that bothered us was that there was a large party (wedding?) that completely took over the outside patio/pool and sitting area inside. We were forced to stay in our room or leave the property in order to spend time with our family.
Deede
This was a trip with my Mom, we both felt very safe and comfortable. The room was quiet and we didn’t have any issues from hallway noise or room noise from other guests close to us. I would only suggest some fresh fruit options besides bananas and apples for the breakfast buffet.
Ashleigh
The hotel is in a quiet area just off a main road. Our room was spacious and clean. We enjoyed the complimentary breakfast.
Staci
Great family vacation
Hotel staff was very accommodating. Even made it possible for a friend to have a connecting room for one night. Would definitely stay here again.
Verified traveler
Nice stay 🙂
We had a wonderful stay. The only complaint we have is that the HVAC system was so loud when it came on that it sounded like a Harley motorcycle was reviving up beside our bed. We were so exhausted from our day at the Ponchatoula strawberry festival, that we eventually just fell asleep and I guess, got used to the noise. Otherwise, it was nice and clean, the lady at the front desk was so nice and helpful, and breakfast was good. I would stay here again if needed. Lovely private area off of the main road too.
Margaret
The hotel was great. The only “complaint” is that we asked for housekeeping service but never got it.
Rene
Good
Neil
Room was very noisy. Water pipe and HVAC fans made sleeping difficult
Marsha
From MsWalker and Ms Amanda at the Front Desk to Ms. Gwen in the breakfast room to Ms Chandra in house keeping and everyone else (Nona) who keeps this property humming, we say a huge thank you!
Mary
Great customer service, property was clean, quiet area.
Kimberly
It was great but guests above us, you could hear EVERYTHING! Barking dog, kids, grumpy stomps, like there was no sound barrier.
Meghan
Great stay!
Verified traveler
Always a great stay at the Residence Inn in Covington. This is my go-to hotel! Staff is amazing and hotel has been upgraded
Britney
I would recommend this property. Graciela (may be misspelling her name) was great and showed genuine hospitality at the front desk. Thank you for the great stay.
Verified traveler
Great place to stay!
Room was perfect…spacious, clean and comfortable. It was quiet and really seemed like nobody else was even there. I would definitely recommend staying here.
Cheryl
Home away from home
From check-in to morning breakfast, the staff was exceptionally polite and helpful. We thoroughly felt at home during our stay.
Angela
Loved it
Gary
Definitely recommend this property. Very friendly staff and updated rooms . Breakfast is good . We will stay here again.
Ed
Loved the room. Surprised we had kitchen and LR. Super nice. More like home vs hotel room!
Verified traveler
Polite staff. Clean conditions. Suite room was nice
Nick
Really enjoyed our stay. Found the hotel, welcoming, clean & comfortable.
Courtney
We will definitely be back!!!
Absolutely fantastic stay. They made me feel so welcome. Pet friendly (including cats!!!). Phenomenal breakfast offered every morning complimentary. Outside grill, firepit, basketball, and swimming .... & im sure i missed more. Highly recommend
Kasey
We love staying here! Newly renovated. And the staff is always so friendly!
Rebecca
We would stay again
daniel
Love this place
Shirley
Be aware there is an additional $150 fee if you are traveling with a pet. It is pet friendly but I felt their charge was a little extreme
Lawrence
Covington LA
Fantastic and had a great nights sleep in a bed that was most comfortable. The unit was quite nice and we will surely stay again in a Residence Inn when traveling. After all we are Bonvoy members too.
Erick
We recently stayed at this hotel and had a fantastic experience! Check-in was a breeze, and every staff member we encountered was incredibly friendly and welcoming. Our room was spacious, very clean, and comfortable. We truly enjoyed our stay and would definitely choose this hotel again in the future. Highly recommend!
Jason
Nice property, spacious room, friendly staff, well lit parking lot
Terri
Great place to stay
We have stayed here several times and love it. It's currently under construction but still a nice place and great staff
MARCO
The hotel was clean staff very friendly, breakfast was very good really enjoyed our stay
Beverly
Staff was pleasant and hotel was clean. Breakfast was not as good as it could be.
Karen
property was undergoing renovations while we were there.Lots of couches lined up on driveway and hallway to deliver to rooms. The property was clean tho. front desk were always friendly. Our room hadn't been renovated which is why the couch sunk deeply. One cleaning lady was annoyed i wanted clean towels. Said I had my sign on door which i didn't. I requested rooms for our family to be on same floor but alas on 3 different floors.
Lisa
Clean but bad AC
Hotel staff were friendly. Hotel was clean but the AC in our room was sooooo loud! Either is was ramping up then super loud while it blasted freezing cold air directly in the bed. Neither my husband or I could sleep. We woke up each time it cranked on which made for a long night 😔
Shavana
Everything. Front desk Agents were nice and friendly.
Crystal
Great customer great customer service and super clean
Leon
I like the breakfast (great waffles) and the maintenace of the property.
Travis
Very good stay. There were renovations going on in the hotel, however did not affect our stay. Two of the best things about the room were the shower , because there was plenty of pressure and the water was hot, and the a/c. It got COLD! Slept so well. Would stay again.
Kevin
Absolutely Fantastic! Front desk woman very helpful & kind! Amenities were great! Swimming pool, hot tub, basketball court! Spacious room, even with a kitchen! The best hotel I've stayed out for quite a while!
Melissa
Property was wonderful, had a pool and basketball court. Staff was super friendly and helpful. Room and bed was comfortable and had a lot of room. Only complaint and a reason we will never stay again is we travel with our small dog and always look for a hotel that’s pet friendly which this one says it is until you get there and find out if you have a pet they charge you an extra $200 dollars for any pets. Would be nice to know that before booking.
Dana
Friendly
alvin
Really need to upgrade the breakfast, frozen meat patties, Really!?
Staff was awesome,
Staff was awesome,
Debbie
2 bedroom and two bath! Perfect for families. Staff was very nice and polite. It's a little older inside, but has everything you need. Three big TVs as well..
Morgan
Great visit!
Cheri
The front desk personnel were friendly and helpful.
Alice
This is a wonderful property.
Christine
Stayed in a 2 bedroom suite. Loved that there were 2 bathrooms. The ice maker in the freezer was very nice. Staff was always helpful and friendly. Food was wonderful, fresh and tasty. The only downfall was the fact that the furniture, table and desk were badly scratched. The chairs to the table, the couch and the run were very stained. The couch was very uncomfortable, like sitting in a hole you couldn't get out of. We would definately stay again, just a few blocks from family, restaurants, stores and more.
Stuart
New Orleans Retirement
The hotel was on a beautiful property tucked back away from the noise and congestion of the city. Very relaxing.
Tonie
Bed was comfortable & room was very clean. Would stay again.
Lois
Looks nice in some areas but the rooms are very dated and worn. For the price they ask, I expect better.
To add to that, they double charged for the room.. online cc and then a mix up on their part when we went to Check in because the agent put the reservation in someone else’s name ( yet got the cc info right!) So in order to have a room, I had to get another in my name and pay the price. Figured it would be easy to e plain the mistake to corporate. But no, I’d read they are getting very good at double charges. Make sure you check and recheck that they have it right. I am in correspondence with corporate and believe me, they will not refund your money. Their mistake but my loss. I dont think so.
Mr. Marriott took pride in what he had started… he’s rolling over in his grave now.
Too many others to choose from now.
To add to that, they double charged for the room.. online cc and then a mix up on their part when we went to Check in because the agent put the reservation in someone else’s name ( yet got the cc info right!) So in order to have a room, I had to get another in my name and pay the price. Figured it would be easy to e plain the mistake to corporate. But no, I’d read they are getting very good at double charges. Make sure you check and recheck that they have it right. I am in correspondence with corporate and believe me, they will not refund your money. Their mistake but my loss. I dont think so.
Mr. Marriott took pride in what he had started… he’s rolling over in his grave now.
Too many others to choose from now.
Rafael
Great people!
Jay
Friendly staff, clean hotel, heated pool, great patio for BBQ and entertaining group.
nneka
Upon late arrival the check in processing was quick and friendly. Went to room as soon as door was open it smelled like a smokers room. The bed white bed linen had stains. Front desk was notified twice sheets were never changed. You must have your own transportation because hotel is not conveniently located close to airport and transportation is hard to find if you have an early morning flight to catch.
Michelle
Nice but dated
Nice, quiet property. Room was clean and spacious. The kitchen well stocked. Bed was relatively comfortable. The only reason for the 4 star is the furniture was old and the lounger was very uncomfortable and stained.
Andy
Not a good experience
Not a good experience at all! AC unit sounded like a 737 was taking off every 20 minutes. It only stayed running for 2 minutes and turned off. I found blood droplets in the shower! Silverware wasn’t cleaned properly. Pet deposit is a bait and switch. Hotels.com said pet friendly. I’d be pet friendly too if got to charge $150 for a dog.(this is my fault since I didn’t read the legal document the hotel gave me to sign.) I’m sure the room isn’t being cleaned properly after my 4 legged friend stayed the night.
Location & surroundings
Residence Inn New Orleans Covington/North Shore
101 Park Place Blvd., Covington, United States
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Residence Inn New Orleans Covington/North Shore
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