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Termales el Otoño

Manizales · Colombia

Km 5 Antigua Vía al Nevado del RuizView location

8.2/10Excellent747 Reviews
Cleanliness8.8/108.8
Service8.0/108.0
Comfort8.6/108.6
Condition8.6/108.6
Location10.0/1010.0
Neighborhood8.8/108.8
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Termales el Otoño

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as hot springs, an outdoor pool, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Enjoy a meal at Origen, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and 6 meeting rooms. Free self parking is available onsite. Stay in one of 117 guestrooms featuring Smart televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.

Read more about this hotelShow less

Located in Villamaria, Termales del Otoño is in the mountains, a 1-minute drive from Otono Thermal Springs and 12 minutes from Palogrande Stadium. This spa hotel is 7.3 mi (11.7 km) from Torre de El Cable and 7.4 mi (11.9 km) from Los Yarumos Ecopark.

Stay in one of 117 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Featured amenities include a business center, luggage storage, and laundry facilities.

Event facilities at this hotel consist of conference space and 6 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 11:30 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Caters to LGBTQIA+ guests LGBTQIA+ friendly Professional property host/manager Guests must provide health documentation Guests must provide proof of COVID-19 vaccination Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • This property caters to LGBTQ+ guests.
    • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
    • Only registered guests are allowed in the guestrooms.
    • At check-in, guests must provide a record of full COVID-19 vaccination.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 6:00 AM - 11:30 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. At check-in, guests must provide a record of full COVID-19 vaccination. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    Spanish

Nearby attractions

Otono Thermal Springs 0.1 km / 0.1 mi
Tierra Viva Thermal Springs 1.7 km / 1.1 mi
Recinto del Pensamiento 5.9 km / 3.6 mi
Palogrande Stadium 10.8 km / 6.7 mi
Cambulos Cable Via 11.5 km / 7.1 mi
Torre de El Cable 11.7 km / 7.3 mi
Universidad De Caldas 11.8 km / 7.3 mi
Los Yarumos Ecopark 11.9 km / 7.4 mi
Villamaria Cable Via 14.4 km / 8.9 mi
Caldas Park 14.6 km / 9.1 mi
Gold Museum 14.8 km / 9.2 mi
Los Fundadores Theater 14.9 km / 9.2 mi
Bolivar Plaza 14.9 km / 9.3 mi
Centro Galerías Plaza de Mercado Ltda. 15 km / 9.3 mi
Edificio Gobernacion de Caldas 15 km / 9.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 117
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • Garden
  • Terrace
Show 15 more facilities & services
  • Concierge
  • Luggage room
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room: 6
  • Business centre
  • Outdoor freshwater pool: 1
  • Spa treatments
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN LUXURYTWIN • LUXURYTWN.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Termales el Otoño

    TWIN LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LUXURYRoom • LUXURYROO.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Termales el Otoño

    Room LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Termales el Otoño

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Termales el Otoño

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Termales el Otoño

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Termales el Otoño

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Termales el Otoño

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LUXURYDOUBLE • LUXURYDBL.LX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Termales el Otoño

    DOUBLE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Termales el Otoño

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Termales el Otoño

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDS • 1 Bedroom • 5 m²DBL.2Q-DX
    DOUBLE DELUXE TWO QUEEN BEDSPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Termales el Otoño

    DOUBLE DELUXE TWO QUEEN BEDS

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-DX

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Termales el Otoño

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE GARDEN VIEWJUNIOR SUITE • GARDEN VIEWJSU.GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Termales el Otoño

    JUNIOR SUITE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Termales el Otoño

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Termales el Otoño

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Termales el Otoño

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Termales el Otoño

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Termales el Otoño

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Termales el Otoño

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Termales el Otoño

8.2
Excellent
747 Reviews
Cleanliness
8.8 /10
Service
8.0 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
10.0 /10
Neighborhood
8.8 /10
Amenities
8.2 /10
100 reviews shown
2/10
Poor
02 Jul 2026
Carolina
It is very expensive considering the neglected state of the rooms, and not all the thermal pools are operational.
Family_with_children
4/10
Poor
22 Jun 2026
Gerardo
Breakfast
Self
10/10
Exceptional
17 Jun 2026
Christopher
Beautiful hotel.
Partner
4/10
Poor
08 Jun 2026
diana
I didn’t like this place , I was expecting way more for the price , this is the only hotel so far who after I paid for my reservation I have to pay extra money on my check in for taxes is ridiculous expensive, the thermal waters were very cold i thought they were be not hot , they closed the nice thermal water at 10 and we barely stay there for an hour , you have to paid extra for robs, and the food expensive and we only order couple drinks it takes more than 30 minutes to get them , even though the restaurant was with a few costumers , the electricity went off a few times!! Terrible, the room they give us had a lick on the sink and the manager change us to a better one , she was very attentive and welcoming, but for this price I won’t ever comeback .
Partner
10/10
Exceptional
26 May 2026
Paula
Staff
Family
10/10
Exceptional
18 May 2026
Adriana
Beautiful place
Family
10/10
Exceptional
16 May 2026
Maria
The cabins were clean, comfortable, and beautifully maintained. The staff was very friendly and welcoming, and the breakfast buffet offered a wide variety of delicious food options. Overall, it was a wonderful experience.
Family_with_children
2/10
Poor
08 May 2026
Paula
This is a thermal water hotel, but upon arrival the whole entire hotel didn't have any thermal water running. It took until late at night to fix the problem, but the pool in my room was empty. Then, the staff had to call maintenance because it was an issue with the pool inside the room. I couldn't use the pool until this morning.
The other pools in the common areas were freezing and disgusting.
Even the robe they have had some stains on it.
I especially requested a quiet cabin, and it was a lot of noise from thr cabin next to me until almost midnight? Then tjis morning the area was the uploading zone for all the supplies coming to the hotel. So a bunch of trucks and staff were making a lot of noise
The whole experience was horrific and I couldn't get out of that place fast enough. Did an early check out.
On the other hand some of the staff was nice and attentive and tried to resolve all the issues they were having the best they could.
HORRIBLE PLACE! and very disappointed as yesterday was my birthday, and I wanted to have a relaxing time.
Self
10/10
Exceptional
06 May 2026
Paula
Amazing hotel and staff.
Family
10/10
Exceptional
04 May 2026
Melissa
Beautiful hotel!
10/10
Exceptional
06 Apr 2026
DIEGO FERNANDO
Great !!
6/10
Pleasant
01 Apr 2026
Nasly
Too loud
Friends_and_family Friends
10/10
Exceptional
21 Mar 2026
Carlos Hernan
Great beautiful place
Partner
10/10
Exceptional
17 Feb 2026
Daniel
Termales fantástico!
Family
10/10
Exceptional
17 Feb 2026
Sergio
.
Family
10/10
Exceptional
12 Feb 2026
Gloria
Excellent
Friends_and_family Friends
10/10
Exceptional
06 Feb 2026
Dora
The property is very pretty and well maintained. The gardens are very lush and full of birds. And
the hot springs pools are great!
Friends_and_family Family
10/10
Exceptional
21 Dec 2025
Juliana
Amazing stay! A real treat
Leisure Family_with_children
10/10
Exceptional
15 Dec 2025
Jeffrey
The staff were efficient, attentive, and very welcoming. The breakfast was a nice surprise - a wide selection of options buffet-style, with fresh juices and good coffee.
Leisure Partner
10/10
Exceptional
01 Dec 2025
Alfredo
Amazing place
Friends_and_family Family
10/10
Exceptional
30 Nov 2025
Wendy
Good
10/10
Exceptional
27 Nov 2025
leidy
Todo muy agradable
10/10
Exceptional
22 Nov 2025
Beatriz
Rooms clean,staff everything is clean and good
10/10
Exceptional
10 Nov 2025
David
Great staff
Leisure Partner
10/10
Exceptional
30 Oct 2025
Alejandra
Awesome
Business_and_leisure Family_with_children
10/10
Exceptional
10 Oct 2025
Fernando
Great place to vist
Leisure Family
8/10
Excellent
06 Oct 2025
Carlos
Hotel areas are beautiful and well maintained. The thermal pools are really relaxing.
The only thing we didn’t like was the bed. Mattress was extremely hard.
Leisure Family
10/10
Exceptional
06 Oct 2025
Alexander
All was excellent
Leisure Partner
2/10
Poor
30 Sep 2025
Jaiber
Tengan cuidado con las bacterias en los termales, llegué con una infección supremamente difícil de curar, llevo varias citas con dermatólogo y exámenes de laboratorio.
Adicionalmente me quedaron debiendo 132 mil pesos, me pidieron el numero de cuenta y jamás lo enviaron, llamamos y escribimos y no nos contestan, que triste el servicio al cliente que tienen.
8/10
Excellent
20 Sep 2025
Ramon
It's a nice place, the only bad thing is that they have bad service in the thermal areas.
8/10
Excellent
15 Sep 2025
grahame
good quality for a colombian hotel and everying worked!
Leisure Friends
10/10
Exceptional
07 Sep 2025
Warren

Beautiful hotel and mountain setting

Excellent resort in a beautiful mountain setting. Great staff. Excellent restaurant and pools. The initial room booked through hotels.com was terrible. Fortunately the hotel moved us to a great room. Do not trust hotels.com to book you a good room. Better to book directly with the hotel.
Partner
10/10
Exceptional
04 Sep 2025
frederick
they got a new kitchen; new menu .....
they're Finally serving good food, even the buffet breakfast has been replaced with \"individual\" choices of egg preparation..... now it gets the ten it deserves.
4/10
Poor
16 Aug 2025
Nancy
Staff and service are really bad, also the rooms are very dirty
Leisure Family
10/10
Exceptional
13 Aug 2025
Yolanda

A paradise in the mountains

A great place to stay and enjoy nature with a plus: the hot springs. Great breaksfast buffet , rooms and customer service.
Ask for Oliver, the guide, to complete your stay with a trip to Hacienda Charrascal, a great coffee tour experience.
Partner
10/10
Exceptional
08 Aug 2025
Luis
Great place to relax
Leisure Partner
10/10
Exceptional
01 Aug 2025
Verified traveler

Colombia 2025

Great location, awesome breakfast buffet we had a great time
Friends_and_family Family
10/10
Exceptional
10 Jul 2025
German
Everything is awesome
Leisure
6/10
Pleasant
30 Jun 2025
Jorge
The front desk personal was horrible, they don't know anything about passports and they don't know nothing about costumer service
Leisure Family
10/10
Exceptional
13 Jun 2025
Kelvin
Great
Leisure Partner
10/10
Exceptional
30 May 2025
Dennis
The staff was very accommodating, I had an amazing time visiting this place with my friends. I plan on returning again soon.
Business_and_leisure Friends
10/10
Exceptional
24 May 2025
Diego
Just beautiful. Service was amazing. Our cabin for my family with its own thermal was a plus. Food at restaurant was great.
Leisure Family
10/10
Exceptional
28 Apr 2025
Steven
So far, we are enjoying the hospitality, tranquility and thermal hit springs!!!
Leisure Partner
6/10
Pleasant
22 Apr 2025
Verified traveler

Underwhelming and disappointing

Looked really great but once there things changed a bit. The signage for the hotel is not lighted at night, so a bit hard to find. After checking in, the room looked great until we noticed there are no amenities. They only provide 2 bath towels that you also use for the pool and thermal pools. You can ask for more towels, but you have to switch them out. There are no hand towels or face towels or bath robes of any kind.


There’s also no drinking water provided. You have to go to the lobby to get drinking water. In the shower, the blinds were all rusted and moldy.

The thermal pools were nice and the food was decent. But the hotel wasn’t worth the amount we paid. This place could be so much better. I wouldn’t go again.
Partner
10/10
Exceptional
20 Apr 2025
DIEGO
Nice!!
8/10
Excellent
16 Apr 2025
Luis
Good
Leisure
8/10
Excellent
08 Apr 2025
Natasha
This place is beautiful! It's been remodeled since my last visit. I highly recommend this beautiful getaway! Must have patience when booking. Their communication for main events are all in Whatsapp.
Leisure
4/10
Poor
30 Mar 2025
Valentina

Family Stay

The hotel facilities are nice and modern. However, the rooms were too dark and the bathroom was not clean. There were hairs and dead insects in the shower.

The change rooms and showers near the thermal pools were also very poor. Only one shower was available, which was dirty with no hot water. There was also nowhere to hang or place a towel while showering. This made it extra difficult for us as we visited with our 4 year-old child.


The service and food/drinks at the restaurant was good.
Friends_and_family Family
8/10
Excellent
29 Mar 2025
Vanessa
The place was beautiful, super relaxing and pools were very clean. We stayed at one of the villas and was beautiful, clean and the service to the villas was great as we did order a few times to try the service and enjoy our private pool. I gave 4 stars to the service only because the restaurant can use some help, and improvement since the service at the restaurant was ok. We had a dirty glass With lipstick on, had to call our waitress to
Come take our drinks order and… while ordering we wanted an appetizer mentioned to the waitress that it was to share and when they brought it, it was a soup! on the description said something alone the lines of corn, avocado, tomato and chips… waitress did not mentioned or advise even though we said as an appetizer to share 😓 next day we went for breakfast and most tables were busy while some tables were not being use but were wet and if the hotel is full why not have all tables ready? Some tables had reserved on them and while asking a waitress to please wiped down a table so we could have breakfast they were talking and said they had to remove the reserved on the tables cause they were not going to be used anymore. So we took the reserved table, instead of waiting on one of the wet ones to be wiped down. Lastly, I wish the had a robe in the room or some kind of robe service… Those would be amazing when coming out from the water 😊
Leisure Family
8/10
Excellent
04 Mar 2025
Claudia

Very natural

Excelent Service!!
Friends_and_family Friends
4/10
Poor
26 Feb 2025
Susana
Our room was not properly clean, we found stuff from previous user. Furniture is old and in poor condition. The towels were very old and didn't have enough in our room or pool areas, do not provide hand towels. The toiletries are not enough and very poor quality. Our room was not adequately cleaned, as we discovered items left by the previous occupant. The furniture is outdated and in poor condition. The towels were very old, and there was an insufficient quantity in both our room and the pool areas. Additionally, hand towels were not provided. The toiletries were inadequate and of very poor quality. The price do not match the quality of this hotel.
Leisure Friends
10/10
Exceptional
06 Feb 2025
WALESKA
The hotel was wonderful but the restaurant is very limit in their menue
Leisure Family
10/10
Exceptional
02 Feb 2025
Carlos
Very nice please to spend a nice weekend, clean and beautiful view!!
Leisure Family
10/10
Exceptional
28 Jan 2025
Luis
This hotel in great, awesome place
Leisure Family
8/10
Excellent
06 Jan 2025
Lilian
I did an upgrade on my room thinking was better and NOT
Should invest in renovating rooms and the smell in the was horrible.
Leisure
6/10
Pleasant
04 Jan 2025
Filipe
Room was clean however lacks essential amenities such as an hairdryer. We booked for 2 adults we had only two towels and they did not had robes for everyone in the hotel. We had to use the room towels for the pool. The hotel restaurant service missed our orders often.
Leisure Partner
10/10
Exceptional
04 Jan 2025
Carolina
Love it!
8/10
Excellent
01 Jan 2025
Diego

Beautiful place, still needs improvement.

This place is very beautiful, however for the price it's not worth it.
Friends_and_family Family
6/10
Pleasant
23 Dec 2024
Verified traveler

Nice rooms and hot springs but derelict gym

It would have been helpful to know about exemption from taxes for foreign visitors instead of having to pay for the taxes and then applying for a refund at the airport.
The family room was very comfortable but when we arrived the private pool was not filled and it took 5 hours to be ready. Despite being told the room was “ready” from 1pm.
The “gym” was completely abandoned, dirty and unsafe. No dumbells (just empty racks), running machines with no plugs, electric cables exposed, one barbell with no clips, deflated medicine balls and exercise balls. A complete mess and unusable. Why they advertise they have a gym is beyond me. Awful.
Friends_and_family Family
4/10
Poor
20 Dec 2024
Stephen

Not worth the price

Unless you stay in the executive part of the hotel your experience will be of a really out dated place
Friends_and_family Family
4/10
Poor
11 Dec 2024
Justin
We booked and paid through Expedia. When we arrived, the hotel charged us a bunch more money. We had the option (1) to pay the extra sum demanded, or (2) walk away and lose what we’d paid Expedia. We were tired and had no reservation elsewhere, so we chose option 1.
Leisure Family
8/10
Excellent
05 Dec 2024
LUZ
El baño de la cabaña, la nevera, la calidad de las toallas muy deficientes
Leisure Partner
4/10
Poor
14 Nov 2024
juan

Not so good.

Place was overall good. New management is terrible. Service is down, no regard for customer service. Check in was terrible. Those lobby folks have no customer service skills. Will not go back and will not recommend to others.
Business
10/10
Exceptional
12 Nov 2024
Lina
Incredible property absolutely worth the drive!
Leisure
10/10
Exceptional
07 Nov 2024
Maria
Beautiful property surrounded by nature. Since the minute you walk in the hotel you can see all kind of beautiful plants flowers trees original from the region.
The service was excellent all the staff welling to help to accommodate your needs. The food and drinks were excellent. We stayed in suite with private pool and ti was better than the pictures. Very confortable beds and spacious rooms, we loved every detail in this suite, the private pool and the fireplace were a plus for our stay, Definitely we will back to this place.
Leisure Family
6/10
Pleasant
14 Oct 2024
Ana
El hotel es bonito , pero la habitación en la que yo estuve estaba deteriorada con falta de mantenimiento, sus paredes con mucha humedad y daño visible en las paredes .
Una de la camas tenia el colchón como 5 cm de alto y duro sentía que dormía en tablas . Las toallas de baño pequeñas y de color amarillento.
Leisure Family
10/10
Exceptional
13 Oct 2024
Jorge
wonderful days in this hotel. l. I can compare from any other Hotel I was visit before.
Leisure Family
10/10
Exceptional
06 Oct 2024
Carolina
They have 8 spot for Termal water
Leisure Family_with_children
8/10
Excellent
29 Sep 2024
Manny
I was not pleased with the food of the resort and the some of the staff were not attentive. However Juan Diego was super pleasant and attentive. Great job Juan Diego! Thank you!
Leisure Family
6/10
Pleasant
22 Sep 2024
martha
Expedia service was excellent. Hotel area is nice! Recepción check in took an hour! Towel service is a nightmare. No hand towels. Client services at pools and restaurants is poor. Pricing at restaurants misleading. Such potential but needs better administration for the prices they charged!
Leisure Family
6/10
Pleasant
12 Sep 2024
horacio
No commenta
Business_and_leisure Family
10/10
Exceptional
07 Sep 2024
Javier
Beautiful property
10/10
Exceptional
03 Sep 2024
luis
24 hrs open termal pools, room services and beautiful garden hotel. Staff amazing
Leisure Family
4/10
Poor
28 Aug 2024
Maria
Bad food
Leisure Family_with_children
10/10
Exceptional
17 Aug 2024
JORGE A

Great time

Great place, would suggest more towels per room
Partner
8/10
Excellent
15 Aug 2024
Sandra
Property is amanzing, room needed better cleaning, update some of the rusted items in bathrooms.
Will come back
Leisure Family
10/10
Exceptional
13 Aug 2024
Paula
Beautiful place!!!
2/10
Poor
22 Jul 2024
Ivan
From the start staff was very rude, majority of food in the menu is pure crap pizza, pasta and other dishes are warmed up in the microwave, and charged and top scale dining. Stay away from restaurant! The only good thing was the breakfast. Overall really bad value for the price.
Leisure Family_with_children
10/10
Exceptional
18 Jul 2024
Henry
Very good situated and clean. However i did receive some bug bites that they quickly took care of. I did book this hotel again and stayed without any issues!
Leisure Family
8/10
Excellent
17 Jul 2024
ANDREA

Buenas piscinas termales

El hotel es lindo, las habitaciones luxury que son las modernas me gustaron, las piscinas son muy agradables, el restaurante tiene comida rica. Deben mejorar en la atención del personal especialmente la recepción, me cambiaron la habitación que había pagado y no hicieron nada por darme la que había comprado, falta instalar secadores y minibar en las habitaciones
Business
10/10
Exceptional
08 Jul 2024
sehyuk
It was nice to be able to enjoy the eco-friendly facilities and hot springs. I think it would be good to analyze and display the ingredient list contained in water.
Leisure Friends
4/10
Poor
07 Jul 2024
Nicole
Room was not ready at check in. Had to wait a half hour with a newborn after a 5hr road-trip. No towels in the room. Had to ask 3 times for towels. Super thin walls where I could hear EVERYTHING and was kept up the entire night.
Leisure Family
10/10
Exceptional
05 Jul 2024
jorge
Very beautiful hotel.
Leisure Partner
10/10
Exceptional
05 Jul 2024
sandra
Mr, Herrera made my stay very nice experience.
Leisure Friends
10/10
Exceptional
28 Jun 2024
Daniela
Cool property but facilities ( showers / bathrooms with mold ) they need some mi or fixing . To the eye doesn’t look good to see mold in your bathroom
Leisure Family
6/10
Pleasant
27 Jun 2024
Soraya
El hotel ya no tiene ningún entretenimiento en las noches, los que atienden no son atentos, los meseros se demoran y se les olvida cuando uno les pide algo.. Me parece muy caro para lo que uno recibe
Leisure Family
6/10
Pleasant
22 Jun 2024
Nir
old room ,small bathroom, slow internet , a jungle outside your window. no heating or a/c ,difficult access ,not for business travelers.
Business Self
6/10
Pleasant
30 May 2024
Ricardo
Front desk agent was rude, majority of the hotel was under construction, and the WiFi did not work. The hot springs however were great.
10/10
Exceptional
09 May 2024
Edwin
Excellent service. Staffing amenities or amazing. Highly recommend.
Leisure
8/10
Excellent
08 May 2024
Yuliana
I did like the place very peaceful and beautiful but the service was okey and the food was way overpriced for the quality. But the pools are amazing
Leisure Family
10/10
Exceptional
06 May 2024
Melissa
Great service, beautiful nature scene, super clean
Leisure Family_with_children
8/10
Excellent
17 Apr 2024
Guillermo Leon
Greatvplace
6/10
Pleasant
12 Apr 2024
Martin
We loved all the pools and their surroundings. The areas around them were clean, provided sufficient chairs and tables to accommodate the number of people each pool can receive.

The entire site with the pools, cabanas, main complex and the newer buildings is exquisite.

Our ´Luxury’ room was a disappointment. The Block C where it was located is obviously not complete; the hallways dirty, the room was new but lacked furniture. The bathroom is poorly designed, with light switches located behind the door, room to hang only 1 towel (for a place where people spend a good portion of their time in or around water!) our toilet seat was loose and on the first morning the toilet paper holder came off the wall. We wrote to reception about it but got nothing fixed after 3 nights there. No tissues provided and no face clothes provided. We had to chase people to get fresh towels or hand in the wet ones from the pools.

There is framework for other conveniences in the room, like for a small fridge, but there was none. The closet only had 2 hangers. No iron nor ironing board. The soundproofing of the room is overrated.

On the 2 morning of our stay, at 8:30 am the breakfast buffet had empty pans for scrambled eggs, empanadas and we were told there was no more although breakfast was on until 10am.

Generally the food in the restaurant was average at best. The service was good however, except for one overzealous server on our first night. Greeting at reception was luke warm at best and insu
Leisure Partner
6/10
Pleasant
30 Dec 2023
luis
I liked the view of the area, I don’t like the time waiting for the room and the towels system in the room to deliver; the customer services was very poor in the restaurant and they request the gratuity fee services in some invoice and another requested like room services some time was in the invoice and another invoice doesn’t put? What this means?
Leisure Family
8/10
Excellent
23 Dec 2023
David
The amount of pools was good. Temperture of msny pools wetr not hot enough.
Leisure Family
6/10
Pleasant
21 Dec 2023
Alejandro
Location of the hotel, room and the thermal baths were the features to highlight. We got the biggest suite which was huge and we had our own thermal pool. We had a fireplace and plenty of wood (staff takes care of that). Communication with the front desk and restaurant was only via WhatsApp which was non-efficient. Front desk staff was helpful and they took care of our requests (fireplace, heating). The poorest service was the from the restaurant. Room services typically got the wrong order, took a long time and was not very responsive. They seem to be short staffed. Food was less than average and they didn’t have available many items on their menu (to me the best plates - at least in paper). They should improve their wine list. Finally, not the best hotel for small kids as it has not amenities. Maybe a good option for couples and not more than one night stay.
Leisure Family_with_children
10/10
Exceptional
08 Dec 2023
Rick
The place was very clean and the staff was very friendly.
Leisure Self
10/10
Exceptional
27 Oct 2023
Paula
It is a beautiful place to rest. Polite staff. It is amazing to be around of nature.
Leisure Family
6/10
Pleasant
16 Oct 2023
Lina

Not too impressed!

The installation was really nice, however the termales (hot springs) were not hot at all - of the the 6-7 semi private pools only two were truly hot. The staff was friendly but the service was horrendous. The servers would see you enter the dinning room and it would still take them 15-20 min to come to welcome you. Don’t get me wrong they were friendly, but completely understaffed. We waited for a coke for about 20min! We were there one night and asked for a robe - they did not have any available two days in a row. For gods sake you are in the middle of the woods at a high altitude and it’s not fun coming out of the pool wet with that temperature - maybe warn guest to BYOR?!? Lastly, the hotel needs up-keeping - the rooms numbers are missing digits, the faucet is nearly outside the sink (Rm 105) and when you turn open the water it falls all over the counter and onto the floor. The only plus was the bed - very confortable.
Partner
6/10
Pleasant
20 Sep 2023
Luis
The property has a lot of potential but it's poorly operated and the surroundings are not nice at all. The jacuzzi in the room was not clean when we arrived and the room was not ready. There was no hot water and no hair dryer available. We asked for a hair dryer and they sent us a small one that didn't work properly. We asked to talk to the manager and he refused to talk to us.
Leisure Partner

Location & surroundings

Termales el Otoño
Km 5 Antigua Vía al Nevado del Ruiz, Manizales, Colombia

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Termales el Otoño

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