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Hotel Casa Victoria MedellÚ
Medellin · Colombia
Carrera 32 No 1 Sur -13View location
8.6/10Excellent232 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort8.8/10 8.8
Condition8.6/10 8.6
Neighborhood8.6/10 8.6
Amenities8.2/10 8.2
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Casa Victoria MedellÚ
This charming hotel is a short five-minute drive from Oviedo, El Tesoro, and Santa Fe shopping centers, as well as Poblado Avenue and Lleras Park.
Plaza Mayor and the Rodeo Club are 20 minutes away, while José María Córdova International Airport is a 45-minute drive and Olaya Herrera Airport is just 15 minutes away. The Aguacatala metro station is a convenient 10-minute drive.
The lovely rooms offer a warm décor, excellent amenities, and spacious, relaxing common areas, making this hotel the perfect base for exploring this vibrant city.
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Located in Medellín (El Poblado), Hotel Casa Victoria Medellín is within a 15-minute walk of El Tesoro Shopping Park and Medellín Clinic - El Poblado. This spa hotel is 1.7 mi (2.7 km) from Santafé Mall and 0.9 mi (1.5 km) from Lleras Park.
Make yourself at home in one of the 40 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bidets and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
1:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Private host property
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
-
You need to know
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Fee for full breakfast: approximately COP 30000 for adults and COP 30000 for children
- Airport shuttle fee: COP 70000 per vehicle (roundtrip)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
El Tesoro Shopping Park
0.8 km / 0.5 mi
La Strada Mall
0.9 km / 0.6 mi
Parque Lineal La Presidenta
1.1 km / 0.7 mi
Lokkus Contemporary Art
1.2 km / 0.8 mi
Golden Mile
1.3 km / 0.8 mi
Lleras Park
1.3 km / 0.8 mi
Río Sur Shopping Center
1.3 km / 0.8 mi
Oviedo Shopping Center
1.4 km / 0.9 mi
Las Vegas Clinic
1.6 km / 1 mi
Poblado Park
1.6 km / 1 mi
Santafé Mall
1.7 km / 1.1 mi
The Dancer's Park
1.8 km / 1.1 mi
EAFIT University
1.9 km / 1.2 mi
Monterrey Comercial Mall
2.4 km / 1.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2007
- Year of most recent renovation: 2013
- Number of floors (main building): 10
- Single rooms: 21
- Double rooms: 12
- Junior suites: 8
- Suites: 6
- hotel
- American Express
- EC
- JCB
- Diners Club
Show 43 more facilities & services
- MasterCard
- Visa
- Maestro
- Visa Electrón
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Entertainment Area
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Transfer service
- Secure parking
- Airport Shuttle
- Laundry service
- Bellboy service
- Hotel safe
- Lift access
- Terrace
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Bar
- Restaurant
- Air conditioning in Restaurant
- Conference room
- Meeting room
- ProjectorExtra charge
- Business centre
- Sauna
- Hot tub
- MassageExtra charge
- Spa treatmentsExtra charge
- Spa centreExtra charge
- Breakfast
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Casa Victoria MedellÚ
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Casa Victoria MedellÚ
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Casa Victoria MedellÚ
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Casa Victoria MedellÚ
100
reviews shown
Reinaldo
Clean room everyday. Breakfast excellent
Nicholas Anthony
Been staying here for 15 years
Martha
was spotless and great service
Cristina
I strongly recommend this hotel based on my great experience. The people that work there were extremely professional and kind. This hotel is located walking distance to the malls and dining.
Maria
Location and friendly customer service
In the heart of Poblado, Medellín. Close to restaurants and shops.
Angel
They clean very good everyday, delicious breakfast
Bobbie
It is in a nice part of the city with shopping and restaurants near
Hector
Housekeeping needs to be aware of the time and surroundings. The mornings and during cleaning the staff was noisy. Plumbing is also noisy adjacent to the rooms. It’s. A nice place but it’s not equipped for a quiet, resting place.
Yissela
Very good, staff was very helpful and nice..
Joseph
N
Glenn
Great service, no air conditioning, poor WiFi it continued to disconnect
Reyes
Facility is being remodeled.
Alexandra
Excelente servicio, limpieza y amabilidad
Edwin
Nice and safe location with a five minute Uber to Provencia nightlife. Staff is great. Complimentary cooked to order breakfast until 10am. Guest friendly. Nice view from upper floors.
Michael
BIG ROOM
Minibar with diverse drinks if you need it.
Minibar with diverse drinks if you need it.
Juan
Very basic stay
Patrick
Great service
Staff was very helpful during entire stay, from check in to in room service to check out. Would definitely recommend.
Lourdes
Good area near shops and dining. However, we experienced Noise from people in nearby balcony. Never again.
Antonio
This hotel was awedome 4 years ago. It has aged and management hasnt kept that well.
Alwin
Hotel is good spacious room and very safe area
Hanlet
Great people. Location was very good
Reinaldo
Excelente servicio y trato por parte del personal. En cuestión de limpieza calidad.
Leo
Hotel Casa Victoria was a beautiful Hotel. The rooms were cleaned everyday. The breakfast was delicious and tasty. The staff were very professional, friendly, polite and very helpful. Hotel staff: Javiar, Kelly, Miller, Steven and the nightshift crew were all terrific and awesome The breakfast crew and cleaning crew were also terrific. Thank You Hotel Casa Victoria…
Monica
Great place. Quiet
LaToya
the staff is amazing
francisco j
Employees very friendly
Henry
Breakfast was good, staff are friendly and helpful.
Naicy
Bed bugs…for your safety DO NOT GO THERE
Marialys
Mi hija y yo nos quedamos 5 noches y creo que todas las personas buenas del mundo trabajan en ese lugar,estamos extremadamente complacidas con el personal y todos los servicios, te hacen sentir en casa,pensamos regresar
Kevin
Great stay!
I really enjoyed this hotel and the quality of of service was overall good! The window view was awesome and the prices in the minibar was excellent! The hotel is close
To the Santa Fe Mall and many attractions in the El Poblado area. The breakfast was amazing as well.
To the Santa Fe Mall and many attractions in the El Poblado area. The breakfast was amazing as well.
Rafael Gastelum
Excellent gym on 4th floor with view. However, no hot water 3 days out the weekly stay. Very por wifi/internet.
Yang
Safe area in Poblado. One block away from Mall Ventura. Beautiful view of Alejandria from room and restaurant. Safe area. Room is clean. receptionists and cleaning ladies are all great!
Yang
Hotel is very clean. Bed and furnitures look new and we'll maintained. Front desk and cleaning lady are all very pleasant and try their best to help
Wesley
Great hotel
Amazing hotel, good location. Close to the downtown area, but far enough away to be very quiet. It is now my preferred place to stay when in Medellin.
Craig
Good hotel only two years old. The main restaurant was being upgraded so not in service however the one for breakfast was. My room did not have a view but many have. The water pressure for hot water in the shower was low. Other than that went well
William
💎💎💎
Terrific staff! Room had a beautiful view of city. Highly recommend the food nearby at restaurant called PeruWok as well. Overall a great stay and would definitely return.
Verified traveler
Great Bargain!!
Great price. Nice hotel.
Rock
Was great but couple issues.
A great hotel clean and wonderful staff, couple of the issues were 1- the rooms are not at all soundproof can hear everything in the halls and I was on the same floor as the gym so, could also hear anything going on in the gym. 2- wifi was very weak to no wifi at all. It’s to bad as the place could be a great hotel
Verified traveler
Very accesible
Verified traveler
Comfortable bed, super polite staff.
I have to say, the bed was SUPER comfortable and it was one of the best nights of sleep I'd had in a while! Super friendly and polite service. Not a single complaint. Great value IMO.
Verified traveler
Spectacular view over the city, good and calm location, very friendly staff, delicious restaurants at 2 min walk etc...
Verified traveler
Excellent location. Very friendly and professional staff.
Vicente
Property was very comfortable with a beautiful view. However drinks in the mini fridge were not replenished daily.
Ezra
Friendly staff- good breakfast- good location
Nice location friendly staff
Samuel
There are good restaurants near
My stay in Medellin is as always, very nice. I normally stay at another hotel and had to reserve this hotel last minute. It’s average, it wasn’t bad but not spectacular, a little small and suitable for a short visit
Verified traveler
No pool or sauna or steam room. Both restaurants were closed. Lots of construction just outside the front door that has been continuous for 3 years( not hotels fault). And the hallways are way to loud. People in heels walking by echos & woke me up several times.
Verified traveler
My Medellin Favorite!
As a frequent visitor to Medellin, I am a regular guest at Hotel Casa Victoria. Always clean and very helpful staff. Located in the center of Poblado it is minutes from everywhere I go. Good value for the money too.
Verified traveler
I could not believe how luxurious this hotel is for little money. I strongly recommend this hotel.
Verified traveler
It's off the main strip of poblado which makes it a lot quieter and relaxing however you can walk to poblado in like 15-20 minutes.
Verified traveler
The staff was awesome ,Absolutely fantastic loved all of them
Neal
Great Value
We haved stayed here many times. Hotel is clean, modern and the staff is very friendly.
Esther
Excellent Hotel!!
It is an excellent hotel, that offers quality breakfast, quality mattress, quality bathroom -shower. Friendly staff. I highly recommend it. And the price is excellent!!!!
Verified traveler
Good afforadable hotel
The room had a great view and was clean. Staff spoke limited English but were very friendly. Breakfast was simple with fruits, cereal, coffee etc. The hotel location was 10-15 minutes walk to restaurants/bars but it's easy to catch a taxi.
Oscar
Amazing Stay!
The staff was amazing! Luis and Javier couldn't have made our stay at better. Will definitely be back to Medallo.
Rose-Marie
great place and great hotel as well!
We loved Medellin and this hotel and safe area where we stayed!
Wanda
Nice Hotel.
Very helpful staff. Everything is clean, great breakfast. Excelente price. Overall a nice place to stay. The only thing I think you should change are the beds, they are to low and to hard. Other than that, no problems or complaints.
Verified traveler
Good hotel
The matress was hard to sleep on but the rest was ok for us
Tom
Nice, new, comfortable hotel
Nice, new, quiet hotel featuring plenty of space, fabric sofa, comfortable beds, and scenic views of Poblado high rises. Very clean and well maintained. Breakfast was very good, especially for a smaller hotel. Lots of road infrastructure work going on all around the hotel, but no noisy problems. Hotel is located up the hill and about a mile above commercially busy Avenida Poblado. Good taxi service available and needed to get most anywhere from hotel both because of road construction and distance to most common services. .
Verified traveler
Doesn't worth the price
Big room but very noisy.. could every conversations from next door.. could every one in the corridor..massive road work at the bottom of the hotel..gym not functioning completely and only couple things to use there.. breakfast were great.
Verified traveler
The hotel is in a great area close to Lleras Park, restaurants, shopping. The service was superb the only complaint I have was the noise from the construction going on. The noise went on until really late at night (one night was after midnight when they finished for the day). The hotel is nice anf the sevice is amazing but the beds are a little on the hard side, other than that everything was relly good for the price!
michael
Spending time with my wife
Other than the construction and lack of restaurant everything was good. I do see that they are planning to open a restaurant at the hotel which would be a plus. Would recommend
Verified traveler
HJF
The food was great and the staff was very kind .
Rodolfo
Nice hotel and staff, good location although some road work going on.
diana
My stay was very nice
Our stay at the hotel was very pleasant. The city is increasing everywhere. It makes a little hard to move around but still we didn't have a lot a trouble with that
Verified traveler
The first they it looks like a very nice hotel, comfortable and very quite but in the morning it was so embarrassing the noises in and outside the hotel. But room comfort and cleanliness was verry on point.
pablo
Nice hotel view
Overall I liked my stay, the street where the hotel was at is under construction. Due to the later problem there was a lot of traffic coming in or out of the hotel. The hotel hospitality was excellent. Overall a great vacation
Bernard
Avoid this hotel!
This hotel practices, in my opinion, deceptive advertising...one books a room for two for a given price, then the hotel wants to add additional money for the second person! In effect, charging twice for the same person.
In addition, the hotel staff, Lizette in particular, swore that the road construction would not be heard inside the guest rooms...entirely false!.
It was obvious to me that the hotel administrator (manager) is weak and that other staff members make important decisions. Would never return here, and highly recommend against this hotel!
In addition, the hotel staff, Lizette in particular, swore that the road construction would not be heard inside the guest rooms...entirely false!.
It was obvious to me that the hotel administrator (manager) is weak and that other staff members make important decisions. Would never return here, and highly recommend against this hotel!
Bertrand
My Stay at Hotel Casa Victoria.
my stay at this Hotel in Medellin was nice...next time I go back to Medellin I will stay there!!!!
Verified traveler
Bumpy check in....but otherwise ok
At this time, roadwork construction is going on outside the hotel so traffic builds up at busy hours. Checking in, I was told the price was for 1 person...I was kinda taken back. This isn't a hostel...also, I was told that guests need to pay for \"insurance \" for each day...??? Huh?? I refused because who does this? I just thought these 2 things started our stay in a weird way.
The beds sit low and they are firm....but other wise, everything was fine.
The beds sit low and they are firm....but other wise, everything was fine.
ihj2
Disappointing
The hotel restaurant on the first floor is not occupied and for rent. The so-called exercise / fitness room is an outside area with some covered equipment and some in poor condition. The hot tub did not work. Room comfort is OK if you like very hard mattress. It is not comfortable for old people. Wi Fi in the room was adequate but not what I would call fast.
Most disappointing is the hotel did not wish to honor the Expedia rate and offered a bill with a room rate 28000 pesos higher for two days. This is not a significant amount, but it is the principal. The stated shuttle (Taxi they call for you) was 73000 rather than 70000 on Expedia confirmation.
Most disappointing is the hotel did not wish to honor the Expedia rate and offered a bill with a room rate 28000 pesos higher for two days. This is not a significant amount, but it is the principal. The stated shuttle (Taxi they call for you) was 73000 rather than 70000 on Expedia confirmation.
diana
Really nice hotel in Medellin
It was really nice, the service, the food, tha location.
Verified traveler
We had a great time, really nice hotel staff.
We went to Medellin for a one week vacation and we enjoyed the City and the people very much.
Verified traveler
Conveniently located in El Poblado
Hotel in a great, safe location. The staff was very friendly and helpful. The breakfast is on 9th floor with great view of Medellin and has a great variety. There's construction going on in the area (all over Medellin), so bring earplugs just in case. In walking distance of several restaurants, but not restaurant/bar on the premise (except for breakfast).
Verified traveler
great hotel
great experience and amazing hotel in a really convenient location, the receptionist did his best
Huáscar
Good Hotel
Is not a luxury hotel but it is good, and is near from Parque Lleras (NightLife place)
Huáscar
Nice Hotel
It is near from Parque Lleras (NightLife place) and the hotel is not Luxury but it is good.
Ivan
Excellent Value
The hotel staff were friendly. attentive, excellent. I requested a late check in and there were no problems. I also requested that my friends be placed on the same floor and again, they made it happen! The only negative that is not really the Hotel's fault is that the location is a little remote and if the taxi driver doesn't know where it is located, the taxi cab bill can start to go up. If the cab driver doesn't know where it is, then pass him up for another. There's hundreds of cabs and someone is bound to know where it is. I would recommend bringing a small GPS. But otherwise, the hotel is on a hill so It's easy to walk down into civilization. When you get breakfast don't be scared to order an omelet from the kitchen! They will make it any way you like.
Verified traveler
Nice skyline
Very good for Medellin of the main El Poblado blvd. very quiet I highly recommend
Jorge
Great value nice area
All the staff was great
Verified traveler
Super nice staff
Great staff-allowed us to store a bag while we took a week trip to Pereira. David is fantastic always greeting us with a smile and asking what he could do for us. We will return.
Alejandro
Expedia website missleading
I filtered 5-star hotels in Expedia website. This hotel was displayed. THIS IS JUST A 3-STAR HOTEL. Of course, I found problems with air conditioning, room quality, restaurant services. location and so.
Verified traveler
Good location
It is a good option if you need a nice place to stay
henrry
Reserve un día adicional pero veo que no lo registraron en hoteles punto con para la estrella de este día me lo pueden hacer saber? gracias
Diego
buena variedad
Manuel A
Todo excelente
Francisco
Muy buena, excelente
Dennis A
Todo estuvo super. Gubo un pequeño problema en cuanto al precio reservado pero me orientaron que fue por el cambio de moneda. Muy amables y serviciales. Espero volver pronto.
Diego
Excelente
Adriana
Está en obra y es incomodo, las habitaciones estan bien. El servicio no responde ni soluciona nada, displicentes. No volvería y no lo recomiendo. Reservé 3 dias y salí al primer día, preferí buscar otra opción y las encontré con precio similar y muchisimo mejor en todo sentido.
Joel
Buena ubicación
Guillermo
Muy bien 👍 ubicado, muy buenas instalaciones, buen desayuno y lo mejor el trato del personal
Gibran
Excelente servicio
Juan Pablo
la relación precio calidad ubicación es muy buena!!
Monica
Excelente!! Todo, el desayuno me encanto
Jorge
Todo bien
Verified traveler
Muy bonito hotel , lo único que casi no me gusto fue la cama que era lago vieja.
LILIAN
Excelente servicio, tienen una terraza, desayuno muy bueno.
Luis
Excelente todo
Karla Fiorella Lopez-Guerra
La cama dura, sonaba apenas me movia o respiraba, las toallas manchadas.
Heinz
Gute Lage, geräumige Zimmer, freundliches Persnal, Preis/Leistung sehr gut
Location & surroundings
Hotel Casa Victoria MedellÚ
Carrera 32 No 1 Sur -13, Medellin, Colombia
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Hotel Casa Victoria MedellÚ
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