Name: The Village Suites at Ashland Hills
Address: 2525 Ashland St, Ashland, 97520, US

10/10

Exceptional

28 Jul 2026

Judith

Great location, clean, helpful staff, and comfy bed!

10/10

Exceptional

27 Jul 2026

Sung

the place was nice and the pool was awesome. note that they don't include breakfast.

6/10

Pleasant

23 Jul 2026

Norma

The place is nice but the pool is small - the tub was very nice. All in all it was a nice stay. However the policy for charging even for a half hour after the 11:00 AM checkout is pretty unwelcoming. I asked for a one hour later checkout and was told it would be $20 so I asked if I could have a half hour and was told it would still cost $20. I have stayed in over 200 hotels around the world and have never been told that I would have to pay for 30 minutes or 1 hour. Sometimes a hotel says they cannot do it as they are fully booked and I understand this - but they should be more accommadating for short periods. As a result, they are losing significant income as I do not plan to stay there again and I know I will be going to Ashland for the theater numerous times over t

10/10

Exceptional

23 Jul 2026

Kathi

The room was spacious and comfortable. Loved swimming in the pool and hot tub.

10/10

Exceptional

23 Jul 2026

Brian

Co.fotable place

10/10

Exceptional

23 Jul 2026

Brian

A real blast from the past off a little ways from downtown Ashland. The room and lobby were clean and well decorated with 50s/60s/70s theme that most likely comes from the years the hotel has operated. Parking and check in were both easy and the staff was great! On site laundry also was a boon as we were on a longer car trip up the west coast.

10/10

Exceptional

22 Jul 2026

Kristina

I've stayed here many times, either when going to Ashland or as a place to break up a trip between Portland and Sacramento. The rooms are clean, the location off I-5 is convenient, and the restaurant-bar has good food and drinks.

Friends_and_family Friends

6/10

Pleasant

22 Jul 2026

Recher

It’s a big property and we got a suite. The hotel room is big but dated. You have a little kitchenette with refrigerator but no utensils or pots or pans or anything.

8/10

Excellent

21 Jul 2026

Leland

A big resort like complex. Pool and tennis courts are nice. Old in the tooth but well maintained, rooms were nice. Breakfast was ok, but not included in the room price.

4/10

Poor

19 Jul 2026

Walden

Poor overall, can't recommend. 1. Location is far from city center; 2. Bathroom wasn't well-cleaned; 3. Bathroom shower handle wasn't attached properly; 4. Bathroom faucets loose; 5. Staff was unapologetic and flippant about complaints, only said \"Interesting\" in response.

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Karen

Nice big room w/ fridge & microwave & coffee maker .

Partner

10/10

Exceptional

17 Jul 2026

Jocelyn

Great place to stop on road trips or on tour. Easy if you have pets or service animals as well. Very accommodating. I have stayed at this place many times on my way to OR/WA from California, since 2016.

Self

8/10

Excellent

16 Jul 2026

John

Nice big place. Great bed! Only thing I didn’t know until later was you need to tell the desk if you want maid service.

Friends_and_family Friends

10/10

Exceptional

14 Jul 2026

Melanie

My daughter recommended this hotel and she was right, the staff is awesome! The rooms are great and the overall experience was amazing! I will be staying again.

Self

8/10

Excellent

14 Jul 2026

Dana

Very kind and personal staff, clean, quiet and spacious room, great price-point for a reasonable stay if you don't mind a little retro-funky. Walking distance to Caldera Brewery for excellent food and great selection of local beers.

8/10

Excellent

14 Jul 2026

Korey

Pros: Room was clean and quiet. Bed was comfy. Front desk staff was super nice.
Cons: Cat scratches all over the couch. Stove top and kitchenette in suite, but no dishes. Luna cafe has taken a complete nose dive - terrible service, long wait, bad coffee and mediocre food.

Partner

10/10

Exceptional

13 Jul 2026

Lawrence

Very nice for a one night stay.

Partner

10/10

Exceptional

13 Jul 2026

Robyn

This hotel, despite being an older building, never disappoints: it is clean, spacious and continues its good reputation. The check in staff were friendly and accommodating. The only downside was the shortage of staff in the Luna cafe…. Service took forever, but the food is excellent!

Self

2/10

Poor

12 Jul 2026

Talia

When I arrived the ran my credit card for incidentals, however, they actually ran it for the entire price of stay again and incidentals. They refunded after I caught it, but it still left a hold on my card. We went to our room in the “suites” actually an apartment complex with a dirty room with one bed, we booked a double. I called the front desk and had to go back across the 14 acre property to get the correct room. The room was very dated and basically below ground, no balcony as advertised. When we went to dinner we put the do not disturb sign on the door and when we came back it wasn’t on the door but 6’ into the room. I automatically went to the front desk and they apologized and said it was a known problem with an 11 year old that lived there that had been taking signs off doors and flicking them under the doors. I still slept uneasy thinking someone could have entered the room. On top of that there were dirty socks in the room and a horrible stay. This could be an amazing hotel but the live in vibe is odd and it’s run down.

Family

2/10

Poor

12 Jul 2026

Kathryn

I had a very negative experience and am shocked that it wasn’t addressed better. My room wasn’t available until after 6pm. We arrived just before 4pm as we had theater tickets, but couldn’t check before our play. When I asked st the front desk, they couldn’t tell me when it would be ready or anything other than “we’ll text you”. It was a Friday, so I can’t imagine that every room was turning over.
We returned about midnight after a play and food. We were given our room, and drove to it. When we got all of our luggage in, we discovered it was not the correct room-it was a king bed and a fold out sofa instead of the two queens for our 3 person party. Because it was now after midnight, we folded out the second bed, but there was no bedding for it in the room. We made do with a throw blanket. No one ever followed up with me the next day. Very disappointed.
We also used the pool-it was a cute pool, but there wasn’t enough space for all the people, and there was very little shade. I get that pools are popular, but I noticed that some individuals had wristbands as if they were day use. It’s a shame that a hotel will oversell their pool when that’s part of why we chose the hotel, and it was not nearly as fun overcrowded with no where to sit. It should be a really cute property, and it was generally clean and maintained. But with the customer service issues and inability to enjoy the room and pool, we won’t be back.

Family_with_children

8/10

Excellent

11 Jul 2026

Mei

Cleaning room; staff was very helpful to reserve a quite room in advance.

Family

10/10

Exceptional

09 Jul 2026

Pauline

Liked

6/10

Pleasant

09 Jul 2026

Aaron

The business center and connectivity options are limited.

Family_with_children

10/10

Exceptional

08 Jul 2026

Tricia

Staff working in the Luna cafe were friendly. Lobby staff were polite, Luna cafe has great food!

10/10

Exceptional

08 Jul 2026

Karen

Big room with nice layout .

Partner

8/10

Excellent

07 Jul 2026

Prabhu

Nice location

Family_with_children

10/10

Exceptional

07 Jul 2026

Melody

Staff is very accommodating and friendly. Property is clean and nice. Bonus they accept dogs!

6/10

Pleasant

06 Jul 2026

David

Check-in was the absolute worst hotel check-in we’ve ever had. Rooms were not ready at appointed time, so we loitered in the lobby for 45 minutes. When we finally got our assigned room we entered it to find suitcases (not ours!) already in there. Whoops! Back to the desk, sorry, there was a mix-up. Got a new assignment for room one. Should be ok. Returned to room two — another guest was standing outside, saying this was their room. What? Yep, they were assigned the same room as us. Back to the desk. Whoops! Sorry, there was a mix-up. Okay, let’s assign all new rooms. It all worked out in the end, but it took a while and it just spoke of poor training/management/systems. Plus, having two different guests with working key cards to the same room is a huge security breach. Figure it out.
The rooms were fine.

Partner

10/10

Exceptional

06 Jul 2026

am

I've stayed at this hotel for 40 years as I travel between Sacramento and Portland.

Dog and kid friendly. Even has a dog park.

\"Luna\" restaurant open 7 am to 9 pm-ish is fabulous. Excellent food.

Went to a play in Ashland and left dog at R and R Kennel. Fabulous. Bring shot record. Reasonable price.

Self

4/10

Poor

06 Jul 2026

Richard

We had one of the smallest rooms that overlooks the roof of another building! The pool was cold. No more continental breakfast. “Pay more: get less!” We probably won’t be back.

Partner

8/10

Excellent

05 Jul 2026

Craig

Room was very clean.

Friends

10/10

Exceptional

05 Jul 2026

Yvonne

Large rooms, nice pool.

Family

10/10

Exceptional

03 Jul 2026

Nathanael

The hotel is well organized and well appointed. Restaurant has decent food, decently priced. Rooms are spacious. We enjoyed our stay.

2/10

Poor

02 Jul 2026

deborah

My bed had dog hair on it, a stain and the tv did not work. I had to change rooms and did not get reimbursed for my room.

Self

10/10

Exceptional

02 Jul 2026

Koshika

Huge comfortable rooms. Very dog friendly and nice and quiet.

Partner

8/10

Excellent

01 Jul 2026

Jodi

It was fine for one night

4/10

Poor

01 Jul 2026

Patricia

The check in process for 2 rooms was difficult and the staff at the coffee counter had problems and lack of supplies. Additionally, the room did not appear well vacuumed.

Family

10/10

Exceptional

30 Jun 2026

Linda Celeste

We booked this hotel for the pool and enjoyed that very much. Not walkable to the Shakespeare festival, but within a short drive. Worth it for the pool. Bed was comfortable. Might stay here again.

2/10

Poor

30 Jun 2026

Shahla

When we arrived at the hotel, the staff told us that housekeeping is only every three days, which seemed odd. When we got to our room, it was close to a loud street—even on the weekend—and the TV was small compared to the size of the room. The facial tissue box only had two tissues, and by the end of the first day there were no more.
The next day, I was sitting on the window sill and noticed a few ants on my leg. The room had two sinks—one in the bathroom and one near the door—but there was only one hand soap. That’s strange and doesn’t feel like a hotel following proper cleanliness standards.

Partner

10/10

Exceptional

29 Jun 2026

Mark

Lots of pillows and a comfy bed. Really enjoyed our stay. Room was a lot bigger than expected

Partner

10/10

Exceptional

29 Jun 2026

Kristen

The suites were so spacious and well equipped for our last night of cooking before getting home. The bed was SO luxuriously soft that I don’t think I moved all night. The pool and hot tub were perfect for unwinding after a long day of driving. The design details were so charming. We absolutely loved our stay and can’t wait to come back for a longer visit.

Partner

4/10

Poor

28 Jun 2026

Kristin

There was trash on the floor by the curtains when we arrived. There was only one small bar of soap to be used between two sinks and a shower. The ironing board was broken and unusable. No one came to take out the trash or replace the coffee mugs and coffee pods. Not what I expect when paying $300 a night. It was equivalent to a dirty, poorly maintained budget motel. Very disappointing.

Family

6/10

Pleasant

28 Jun 2026

Kim

This property is caught between trying to be catchy and just being old for the price that it runs. I do not recommend.

Partner

8/10

Excellent

28 Jun 2026

Cameron

A

Partner

10/10

Exceptional

28 Jun 2026

Kelli

Was a great place to stay with my family. Kids enjoyed the pool and room was spacious and clean!

Friends_and_family Family

4/10

Poor

28 Jun 2026

David

We used to stay at this hotel a lot because the free breakfast was so outstanding, not anymore.
We were so disappointed that what they offer was so meager compared with what we had experienced in the past.
When I booked my reservation I was willing to pay more thinking that the breakfast was worth the price.
The staff was very friendly, can’t fault them.
Room was clean and the bed comfortable even though things are getting a little tired.
Next time we will have to find something else for the night.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Bernadette

Great stay! Clean room and wonderful amenities. Loved the Luna Cafe too!

Partner

8/10

Excellent

27 Jun 2026

Michael

We liked our spacious room and the furniture. We had a problem with the streaming on the TV and shows kept stopping and starting.

Partner

4/10

Poor

27 Jun 2026

Virginia

Ashland Hills Hotel is a large campus hotel. Unfortunately the signage is nearly nonexistent. A sign that says “stairs - pool access” continues to end of stairs to no signage to guide you where to go next. Sign on door says “hydration station” to one no where to be found. You get off elevators to no room number signs. You are on your own to figure it out. I couldn’t let my mobility lacking mother out to navigate anywhere, for fear she would end up lost and exhausted.

Upon checking into the room, there was no soap to wash your hands after handling your luggage, etc. after 3 requests to the front desk and 3 hours later, they finally delivered some to our room.

The restaurant closes down during the day, not even the store-deli area stays open. So you can’t get a drink or snack by the pool. I was told they would reopen at 4:30, other info said 4.

Family

10/10

Exceptional

27 Jun 2026

Valerie

The property is spacious and close to SOU campus and the theaters.

Family

10/10

Exceptional

26 Jun 2026

denise

Big clean rooms, pool and facilities clean and a really nice little restaurant on site. We would definitely stay again.

Partner

2/10

Poor

24 Jun 2026

Bobby

My room, and the whole building as I later noticed, smelled moldy/mildewy/musky.

Self

10/10

Exceptional

24 Jun 2026

Michael

We liked our spacious room.

Partner

10/10

Exceptional

22 Jun 2026

Teri Lee Halverson

We often stay at the Ashland Hills Inn, and always appreciate the amenities and especially the electric charging station which many hotels do not provide. We look forward to our next trip!

4/10

Poor

22 Jun 2026

Linda

Room was not ready for 4 pm check in. Promised for 4:15. Actually not available until after 4:30. Furnishings were low quality - chipped plastic table, lumpy pillow, worn out bedding, one bedroom light didn’t work, bathroom had one super bright overhead light connected to a noisy fan, we got two paper cups for the entire stay, no closet to hang clothes. Quality was so poor that we didn’t even try the cafe. We checked out as soon as possible and will never go back.

Family

6/10

Pleasant

21 Jun 2026

Teri

Our toilet did not work when arrived. We were told maintenance would come by and fix it. They not come until the following day. Also when asking for a room refresh, twice, housekeeping still did not come. We had to call the front desk for fresh towels at 10pm at night. Not the best experience.

Partner

10/10

Exceptional

21 Jun 2026

Enewan

Clean rooms, outdoor pool fun

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Sandy

Great stay! Close to everything in Ashland. Will stay again.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Lisa

great stay

10/10

Exceptional

20 Jun 2026

Rebecca

Large, spacious room. Staff very kind and helpful. Luna cafe was great for quick breakfast and coffee. Clearly an older outdated building but all clean and tidy. Love that there was filtered water in the lobby.

Family_with_children

8/10

Excellent

20 Jun 2026

Nancy

Clean room, alot of parking, and convenient.

Partner

6/10

Pleasant

19 Jun 2026

Markele

No free coffee or breakfast whatsoever and the pool was so dirty, very disappointing

Family

10/10

Exceptional

19 Jun 2026

Donna

The hotel was located in the mountains in Ashland Oregon, right on the main road so it was easy to find with great views. We had the double queen room which was very roomy. Everything was clean and well maintained. There was no breakfast provided but there was a cafe in the hotel so we ate there. It was pricey, but all of Oregon we found to be pricey. The staff at the cafe where helpful in identifying nearby attractions and pleasant. The outdoor pool was beautiful and well maintained. There was no inside walkway from our room to the hotel lobby where the cafe was so we had to walk outside. There were four sections of rooms that were not all interconnected.

Partner

10/10

Exceptional

13 Jun 2026

Carla

Unfortunately breakfast is not provided nor a voucher. They have a cafe onsite yet no breakfast option. That is a downside.

Friends_and_family Family

8/10

Excellent

12 Jun 2026

Kacy

No one at front desk for check in which was frustrating and anoying after an almost 5 hour drive from Northern California.

Sign indicating they had stepped away temporarily with no ETA..

Although I was intending to use the pool and jacuzzi, I never did as it looked a bit dated and not super clean.

Room was clean, bed was comfortable and towels were thick and very plush. Restaurant was amazing!!

Self

8/10

Excellent

11 Jun 2026

Christine

Overall

10/10

Exceptional

10 Jun 2026

John

Excellent cleanliness, beautiful mcm hotel with all conveniences. Dog friendly, electric car charging (leve 1 overnight) . Friendly and well trained staff. Highly recommend.

Self

8/10

Excellent

09 Jun 2026

Charlotte

This is one of our favorite places to stay in Ashland. The place is well kept with large rooms and a good pool and hot tub. Bar and restaurant are nice.
Only down sides are the additional charge for a pool view room and the discontinued breakfast buffet. The buffet was excellent pre-covid and when restarted after was still good. So sad it's gone.

Partner

8/10

Excellent

09 Jun 2026

Kimberly

large and comfortable room and bed. very convenient location and very quick checkin.

Partner

8/10

Excellent

08 Jun 2026

Jeri

The room was adequate, could have been a little cleaner. The view was great, the staff were efficient, courteous, professional. I enjoyed my stay.

Family

10/10

Exceptional

07 Jun 2026

Jean

Very nice and helpful staff at the front desk. Our room was comfortable and nicely decorated. Sliding door put the garden by the pool.
Good variety of options at the cafe.
We’ll be back!

Partner

10/10

Exceptional

07 Jun 2026

Rosalie

The Ashland Hills hotel and suites offered an excellent location, convenient to the freeway and an easy trip to downtown Ashland. The rooms are clean and spacious with all amenities and the beds were incredibly comfortable.

Family

8/10

Excellent

06 Jun 2026

Jill

We will stay again as the property is lovely, the rooms comfortable and there is easy access to downtown Ashland. We had to wait to check as there was a line of guests with only one staff member behind the desk. We found the check in fairly robotic and, unfortunately, we were not offered a choice of room location. Also a bowl of fresh fruit in the coffee room would have been a nice addition to the amenities.

Friends

10/10

Exceptional

06 Jun 2026

Jamie

Enjoyed our stay. Great location and on site amenities. Will come back again.

4/10

Poor

05 Jun 2026

Adam

Staff was not helpful at all. Had a lot of items to unload and they would not relocate our room or work with us because they said we booked on a third party platform and not on their website. They blamed us for booking on Expedia saying they can’t do anything for us.

Partner

6/10

Pleasant

30 May 2026

Paul

It was okay

Partner

6/10

Pleasant

29 May 2026

Philip

The mattress are needing to be replaced, which is why you stay at hotels, to sleep. The beds were not comfortable because of the depressions. We asked for a quiet room and the hotel was not close to full and they put us next to a very noisy couple, we had to call the front desk three times to see if they could doing anything. They didn’t, we will never stay there again.

Family

8/10

Excellent

27 May 2026

jeanne

We really like this hotel a lot. The staff is great. Unfortunately, the hot tub has been broken the last 2 times we have been here. We were disappointed that when we checked in we were not informed about it not working, nor were we offered any type of compensation. The hot tub is one of the main reasons we like staying here. Also, since the new owners a corporation, took over, there is no longer the complimentary breakfast or the shuttle that took us into town.

Partner

10/10

Exceptional

24 May 2026

Morgan

Pretty location

Family

10/10

Exceptional

24 May 2026

Katherine

Great stay. Clean hotel, friendly staff. Would stay again.

Self

8/10

Excellent

24 May 2026

Conrad

I liked the fact that this property is easy to access. It’s close to I5 freeway and not that far from downtown Ashland. I didn’t like that we had to move rooms because a puppy was whining. The staff was very understanding and took care of moving us immediately.

Partner

10/10

Exceptional

21 May 2026

Olivia

Nice clean room. Good location.

Partner

10/10

Exceptional

20 May 2026

John

Mid century modern but impeccably clean. Worth the price, rooms are so comfortable and well appointed, cork screws and glasses included, dog friendly, with enclosed park at rear ( lots of poop). Really good room service food, breakfast is not so hot. Great staff, all of them, charging for electric cars is level 1 but works and is cheap. Highly recommend.

10/10

Exceptional

16 May 2026

Eddie

Great place

Partner

10/10

Exceptional

15 May 2026

Leslie

Classic older hotel with a mid century vibe. Rooms are very large and the beds comfy. Fairly new owners have nicely refurbished some of the public rooms, but the restaurant lost the cold wine sales refrigerator and most every prepared food and drink items. Still a great place to stay in Ashland.

Friends_and_family Friends

4/10

Poor

15 May 2026

lilia

I chose this place because they had a hot tub and continental breakfast, however, when we arrived the hot tub was out of order( this info should be readily available upon online booking. We had been hiking in the mountains and were desperately in need of a soak), and we were told the breakfast wasn’t included on “the side of the hotel” we were staying. The coffee in the room was poor quality and weak to boot. The beds were comfortable though and good hot water pressure in the shower. I wouldn’t stay here again.

Partner

10/10

Exceptional

15 May 2026

Virginia

Room was clean, pretty big as well. I loved that they has q-tips and the shampoo/conditioner pumps. I will be staying here again

Self

8/10

Excellent

13 May 2026

William

We've stayed here several times. It's a lovely hotel. We really love the large rooms. They are comfortable,and well lit . The pool area is very nice. The hot tub was broken this time, but it's usually fine. If we have any complaint it's that the bar/res

8/10

Excellent

12 May 2026

Brenda

I’m disabled and it was difficult to get to and from my room t

10/10

Exceptional

11 May 2026

Milind

Clean room | Great Location | Visiting 4th time

Family

8/10

Excellent

10 May 2026

Michael

Hugs

8/10

Excellent

08 May 2026

Richard

Nice

Pet

10/10

Exceptional

03 May 2026

Gerald

Very clean rooms; very helpful staff. Restaurant food for breakfast and dinner was excellent. Would stay here again.

Partner

10/10

Exceptional

02 May 2026

Tammy

The room was very large and clean. It is a nice hotel and we will stay here again.

Friends_and_family Family

10/10

Exceptional

01 May 2026

Rob

Great place to stay at a reasonable price. Loved the dog park, EV charging and courtyard. Only negative was no table for the outside patio and the showerhead wasn’t great (sprayed everywhere). We’ll definitely stay again!

Partner

10/10

Exceptional

29 Apr 2026

STEVEN

Very nice property! Very spacious room. Onsite restaurant was nicely decorated and food was good. Only disappointment was the Hot Tub was down for maintenance or something.

Family

8/10

Excellent

27 Apr 2026

KATHRYN

Hotel had great view of the mountains. Loved it. The problem I had was that I called the front desk from my room phone and kept getting a busy signal. This lasted for 3 days. Also, the busy signal occurred with the Luna restaurant. I had to call from my cell phone to get either place.

Self

6/10

Pleasant

27 Apr 2026

Micheale

Staff was friendly; room was clean. Location is right off the freeway, so a little more congested/noisy than what the description read. The hotel was not full by any means, and yet when we asked for a room not facing the parking lot/road, we were upcharged from our original reservation by 15.00. After all said and done (taxes, surcharges, etc.) our 1 night stay for a single king room was over $300; a little more than what it was worth.

Partner

10/10

Exceptional

26 Apr 2026

Landon

Love the vibe every time I stay. The Luna Cafe is an excellent convenient choice for dinner too.

Friends

8/10

Excellent

25 Apr 2026

Robert

Pretty clean but had a couple spiders in the bathroom.