Red Roof Inn Suites Tomah

6/10

Pleasant

27 Apr 2026

Mark

Room had a musty odor. Shower gel dispenser empty. Some stains on towels and bedding. AC worked fine. Checkout staff was friendly.

Family

4/10

Poor

26 Apr 2026

Alexis

Everything else was fine besides the fact I Booked and paid for a room with a king size bed. The reception staff refused to accommodate that reservation because I had a service animal. Place was fine otherwise. Get what you pay for

10/10

Exceptional

22 Apr 2026

Crystal

Pey

Friends_and_family Friends

8/10

Excellent

16 Apr 2026

Gail

When I checked in, I gave them $50 on my charge card for incidentals, which I did not use. I assumed they would use it in case there was any damage to the room like other hotels do, and there was none. I arrived home to find they processed it for no reason. I would like a refund immediately.

They did immediately refund my $50, and I appreciate it.

Self

10/10

Exceptional

14 Apr 2026

Crystal

Yes

8/10

Excellent

11 Apr 2026

Robert

Staff friendly and helpful. The floors in the room are in dire need of cleaning.

Partner

6/10

Pleasant

06 Apr 2026

Jeffery

Pool didnt look like it was up and running. In our room the heater was noisy the shower had hardly any pressure and we only had less then half a roll of toilet paper in the room

Friends_and_family Family

10/10

Exceptional

31 Mar 2026

Tyrone

good

8/10

Excellent

24 Mar 2026

Brandon

Nice hotel. Room was clean.

Self

10/10

Exceptional

08 Mar 2026

Don

Quiet and clean

2/10

Poor

28 Feb 2026

Hannah

I checked in just before 8:00 PM during a 33-hour road trip with the goal of getting a full night of rest.
At approximately 3:00 AM, I was awakened by a rat in my room. It was eating my dog’s food and stuffing the food inside my shoes next to the bed. This was a serious sanitation and safety issue, not a minor inconvenience. I was moved to another room, but I was unable to sleep afterward due to concern about additional rodents.
The room was also very cold upon arrival, and the overall cleanliness was concerning. The sheets and towels were visibly stained, which added to the discomfort and lack of confidence in the property’s standards.
I requested a refund. Property management did not respond to my calls or email. Corporate Guest Relations offered points toward a future stay, which I declined. They have since closed the case without issuing a refund.
What is most disappointing is how poorly this situation was handled. Finding a rat in a guest room is unacceptable, and the lack of accountability and meaningful resolution makes it worse.
Travelers should be aware of this experience when considering a stay here.

Leisure Pet

10/10

Exceptional

25 Feb 2026

Ty

Great

10/10

Exceptional

15 Feb 2026

lacey

Very clean

Partner

8/10

Excellent

02 Feb 2026

Malinda

It’s was ok

Leisure Partner

2/10

Poor

30 Jan 2026

erka

Hot tube was green rooms work broke. No smoke alarms

Leisure Family_with_children

6/10

Pleasant

25 Jan 2026

Robert

Well, everything was a k but the swimming area was closed down and frozen up.would have been nice to use the hot tub and pool.

10/10

Exceptional

16 Jan 2026

Jephte

Good!

Business_and_leisure Self

2/10

Poor

13 Jan 2026

Mason

Never stay here. Filthy and no refunds. Had to stay somewhere else.

Leisure Partner

6/10

Pleasant

13 Jan 2026

Natalie

Room was ok. Bedding was stained unfor

6/10

Pleasant

04 Jan 2026

Brandon

Main room was clean and nice. Bathroom had some issues. Tub drain was terrible, and my shower was more of a foot bath by the end. When I left the room 30+ minutes after my shower, the water was still draining.

Self

2/10

Poor

25 Dec 2025

Rachel

We were charged twice. I pre paid on Expedia and the front desk had me pay again. I asked if it was the deposit for incidentals and they kind of said yes but wouldn't give me a straight answer. The room was also very gross. Large Blood stains on both beds. And gross green crusty stuff on the sheets. Dirt on the walls. Bloody towels. Gross

Pet

2/10

Poor

16 Dec 2025

Jase

This place is gross....I have 7 pictures of pee stains, hair, and dirt being on the bed sheets and towels. I complained and they gave me a new room, which was still dirty. Had literal yellow stains and black hairs everywhere. This place is filthy and disgusting. AVOID.

Business Self

6/10

Pleasant

23 Nov 2025

Earlene

Fix the hot tub

6/10

Pleasant

21 Nov 2025

Bruce

The room was clean and the breakfast was subpar.

Friends_and_family Family

2/10

Poor

09 Nov 2025

Jaime

They kept my whole deposit because we got the towels dirty im very upset

Partner

2/10

Poor

09 Nov 2025

Kelly

I was hit on by the black front desk guy. When leaving he even tried to give me his personal phone number and room number at hotel. Multiple times during my stay he would flirt with me and made me feel very uncomfortable. Will never ever go back and would rather sleep in my van than stay there again.

Leisure Self

2/10

Poor

25 Oct 2025

Hillary

Hot Tup 10 “ of water green absolutely disgusting, our rugs in room filthy not vacuumed and all floors and halls aren’t vacuumed. Would not recommend.

Partner

10/10

Exceptional

25 Oct 2025

Mandi jo

Clean room friendly

Self

2/10

Poor

23 Oct 2025

Kelly

No washcloths, not enough towels, front desk guy hitting on me, black mold in dinning room, hot tub not in use for no reason and charged me for a night I never stayed and refused to correct the over charge.

Business_and_leisure Self

10/10

Exceptional

21 Oct 2025

Amanda

Fine

4/10

Poor

19 Oct 2025

Oleg

Very dirty

8/10

Excellent

14 Oct 2025

Brian

Clean room, helpful staff

Self

8/10

Excellent

13 Oct 2025

Patty

Rxcelent

Leisure

2/10

Poor

13 Oct 2025

Tamara

It smelled our room was gross the bed linens were crappy dirty never again would we stay there.

Leisure Family

8/10

Excellent

12 Oct 2025

Menno

👍

Business Partner

4/10

Poor

07 Oct 2025

Laura

Room smelled like urine.

10/10

Exceptional

29 Sep 2025

Lori

Everything was good

8/10

Excellent

29 Sep 2025

Paul

everything was good

4/10

Poor

26 Sep 2025

Kathleen

My sheets were dirty , made them change bedding, very little toilet paper, no wash clothes, pool was freezing cold and hot tub broke.

Leisure

2/10

Poor

19 Sep 2025

Elaine

Windows were so dirty you could hardly see..outside was unkept..bedding had sports on them !never again.yuck!!@

Business Self

8/10

Excellent

13 Sep 2025

Karen

Excellent balue

The night manager (owner?) was very friendly and helpful when there were problems with our first room. My only complaint is that there were no washcloths in either room.

Partner

8/10

Excellent

31 Aug 2025

James

For the price it was an okay place to spend the night, however the beds are horrible the 2 of us bairly slept all night because our backs were so sore laying in the bed. I actually got up at 2 in the morning and slept on the floor. Couldnt get any ice because the ice machine dont work it was hard to find because there isnt even a name on the building. Its fine if you are tired and need a place to stay overnight, but I would find a differnt place if you have a family and need the more service. Only real complaint with 2 grown men is the beds YUCK!

Leisure

6/10

Pleasant

26 Aug 2025

Molly

Decent enough for one night. Dirty hallways, every sheet was stained, musty odor in room. Bathroom was tidy

Family

6/10

Pleasant

25 Aug 2025

Trenton

Stay was on

Rooms were good The main entrance should be smoke free The hot tub was broke

Partner

4/10

Poor

24 Aug 2025

Faith

The walls were dirty in our room and and the breakfast area. I also saw mold in our mini fridge.

Leisure Family_with_children

8/10

Excellent

22 Aug 2025

Dyneshia

Mike was an amazing individual to work with, Reginald was very unprofessional and nit sympathetic at all and really didn't communicate very well with the guest. I had booked my stay but was paying when I arrived that was told of him upon arrival and still didn't know the what when where or whys to handle the businesses of my stay. I don't like that they clear your key cards while your out visiting cause who wants to keep going to the front desk to have their key card activated over and over specially if you have a wonderful night out on the town

10/10

Exceptional

04 Aug 2025

neal

very friendly staff

Business

2/10

Poor

01 Aug 2025

Kevin Lewis

The bedding was dirty and stained horribly in all 3 rooms they offered us. Then they had the audacity to give us attitude because we didn't want to sleep in filth. Did not stay. Should be refunded.

Leisure Family

2/10

Poor

31 Jul 2025

Verified traveler

DIRTY! Won't stay there again!

Hallways, carpeted stairs, lobby areas were DIRTY when we arrived and still that way 2 days later. In-room AC cooled, but didn't remove the humidity. Bathtub didn't drain well so after 1 minute of showering, you were in ankle-deep water.

Partner

8/10

Excellent

31 Jul 2025

Richard

The breakfast area was very messy. Juice,coffee spilled over the counters, tables. Toast crumbs all over. Hardly any milk in the fridge. I was there around 8 am. Waffle batter was spilled on the counter along with syrup. I still enjoyed my waffle. I enjoyed my stay there and I will be back. Using the tv was very confusing.

Leisure Self

10/10

Exceptional

28 Jul 2025

Michael

I wish there was hair dryer in the bathroom

Friends_and_family Family

4/10

Poor

28 Jul 2025

Sandra

The hot tub was empty the entire stay and the pool was foamy and soapy looking. My boyfriend and I came there to hot tub as he has a cracked sternum. I wish we could have switched to another hotel for the second night, but could not find any help on that topic.

10/10

Exceptional

25 Jul 2025

Lillian

It was a very wonderful stay the staff was very friendly and helpful it is well worth the money

Friends_and_family Family

6/10

Pleasant

21 Jul 2025

Gloria

Just ok ! Nothing Special!

Hot tub out of order! Hotel had no toilet paper they said! Bed not too comfy! Thin walls loud hallways! Shower floor not in good condition! Just an ok place ! Hardly anyone at the front desk !

Self

6/10

Pleasant

15 Jul 2025

Mackenzie

You get what you pay for. Rooms were fairly nice with the somewhat recent updates. Could be cleaner... my kids found a baby bottle under the A/C heating unit. To clarify I don't have babies, so who knows how long that had been there. Limited options for breakfast. The hot tub wasn't working, which would have been nice to know. There was maybe a foot of water in it and like algea on the bottom! The pool was okay, but cold. It was a place for us to sleep that didn't break the bank. I don't think we'd stay here again.

Leisure Family

8/10

Excellent

15 Jul 2025

Gregory

Table light was out. Bulb was bad

6/10

Pleasant

12 Jul 2025

Logan

Best bed for any hotel I ever stayed at (besides having the smallest pillows).

Stayed here for a quick night on a road trip and it was fairly nice. McDonald’s and Kwik Trip within a walkable distance with many other restaurants right across the road.

I think I came in at a bad time because the one employee working was busy so I had a ten minute wait to check in. Otherwise everything else was great. Will definitely be trying the breakfast or pool next time I come through town :)

Leisure Partner

2/10

Poor

12 Jul 2025

jennice

Someone should teach them how to clean and do laundry room smell is like stale smoke

Leisure Partner

8/10

Excellent

29 Jun 2025

Kayla

Staff was great! Always friendly, kind, and laughing with guests. Rooms were clean other than needing some vacuuming in the corner and edges. Our sink wouldn’t drain but it was minor. My son loved the pool and the playground. Worked great for us. Breakfast didn’t have much options but my son loved the waffle maker and there is a kwik trip next store. All in all not too bad!

Leisure Family_with_children

4/10

Poor

29 Jun 2025

LEON

room wasnt clean. garbage from previous guests in the room. bathroom was gross, hair on the floor and in tue shower, soap dispensers were even dirty. half a roll of toilet paper and no back up, no wash clothes, two half folded towels.. i'm far from a clean freak, but gross is gross.. even the mess on the hallway floor stayed there for 3 days.. had we had another option, we wouldnt have stayed.

Leisure Family

4/10

Poor

29 Jun 2025

Leonard

Room wasn't very clean. Less than half a roll of toilet paper in the room. Burnt out light bulb.

Leisure Self

2/10

Poor

28 Jun 2025

Verified traveler

More bodily fluids than we bargained for…

We were planning to stay for 3 days while visiting family in town. The listing says there is a pool and a hot tub, which would have been a highlight of our stay if the hot tub was actually working and filled with more than 5” of dirty, cloudy water. The kids had already jumped in the pool by the time we saw a bloody medical glove on the pool deck. The theme of mystery bodily fluids only continued in the room. We had to ask several times to have housekeeping change all the linens - sheets, pillows, towels - all covered in a rainbow of various stains. There were also sunflower seeds strewn around the floor, which was clearly not even vacuumed. Once we got “fresh” linens, we decided to give it a chance and stay (there really weren’t any other options at the time) only to be awoken at 7:30am by a fire alarm ringing through the whole building. We checked for smoke, smelled nothing, and decided to just grab all our stuff and be done with this place. We sat outside for about 30 min while no one knew what was going on, no staff was around to let anyone know what was happening, no fire crew came while we were outside, so we left. We did come back later to formally check out and were refunded for the other two nights we had previously reserved. In no way did I expect this place to be more than what we were paying for, but I do expect at the very least to have a CLEAN room and functional amenities when they’re listed on the website!

Friends_and_family Family

2/10

Poor

27 Jun 2025

Chase

The room smelled like cat piss, the room was very dirty pillows were stained and you could see that through the pillow cases. I walked in the room and ended up not staying there it’s horrible

Leisure Partner

6/10

Pleasant

22 Jun 2025

Tina

I didn’t have great expectations in the first place as it’s a cheaper room, but the facility had mold in numerous areas that shouldn’t such as the shower tile, pool areas, and sink drain. All I could smell was mold and mildew after getting out of the pool and even after I washed my body and hair. Front desk man who checked me in was not courteous or helpful. Didn’t mention anything about WiFi, pool hours and if breakfast was an option or not on the weekends.

6/10

Pleasant

22 Jun 2025

Jozetta

Stairs and hallway needed vacuumed. No a/c in lobby or halls. No washcloths in room. No coffee cups in room. Empty conditioner bottle in shower. Landscaping makes place look deserted. Located next door to truck stop. Beds not comfortable. Room was very clean. Employees not empowered to resolve issues. They need to do better. Breakfast was not pleasing.

Partner

4/10

Poor

16 Jun 2025

Lacy

Free breakfast should not be advertised. Minimal food and was just unclean in dining area. Dirty hallways. Room had bizarre odor. Otherwise room seemed fairly clean

Business

4/10

Poor

13 Jun 2025

Tim

My room had a strange deodorizer smell. They were masking something. The lobby stairs don't look like they've been vacuumed in a year. It says continental breakfast, but it was quite bare. Families around me were commenting on it as well.

Seemed OK for the price but not in line with typical hotels at the same caliber

Leisure Self

2/10

Poor

11 Jun 2025

Julie

They did not have an appropriate room - mold in vents- AC did not work - understaffed at front counter- no elevator for my Mom to use. We did not stay, they refused to change the room to ann acceptable one for my sons ansthma and did not refund my money. I lost my money on the reservation.

Leisure Family_with_children

6/10

Pleasant

02 Jun 2025

Sara

Property is just old and needs many updates. On hot water in the shower. You get what you pay for.

Leisure Self

2/10

Poor

31 May 2025

Noah

Filthy

The room was absolutely filthy, tub would not drain, mirror was dirty, the only good about this room was the bed was decent. I would definitely NOT recommend this place.

Friends_and_family Friends

10/10

Exceptional

24 May 2025

Marlene

Easy quick check in
No hot tub though

8/10

Excellent

10 May 2025

Jesellen

did not appear to be vacummwd in a very long time

Leisure Family

2/10

Poor

08 May 2025

Verified traveler

Not the best experience

They were challenges with the door knob, service at the counter and the breakfast was to be desired. I request and reserved a king room. The water was slowly coming out of the sink. This wasn't a good experience overall, won't be back.

8/10

Excellent

05 May 2025

Val

Clean

10/10

Exceptional

04 May 2025

Val

Clean room and friendly staff

10/10

Exceptional

01 May 2025

Randall

Greatest

Leisure Self

2/10

Poor

28 Apr 2025

Jason

STAY ANYWHERE ELSE BUT NOT THIS PLACE!

Worst hotel I have ever stayed at. Room appeared to not have been cleaned in weeks. Stains and hairs on sheets and bedspread. Hairs on bathroom floor, in shower and sink. Shampoo and Conditioner bottles were empty. Took 10 minutes to get luke warm water in shower. Mattress damaged to the point you will roll off the bed if you are not in the middle. Breakfast in the morning: coffee machine provided no coffee and just barely warm water. Expired muffins, rock hard bread slices, waffle batter had smell when pored, determined the batter was rancid after waffle was made. While trying to clean the vomit off wash my face found the sink doesnt drain in bathroom. When checking out staff just did not care. Provided a receipt and went back to playing on their phone. With a name like Clarion, this was a massive letdown!

Self

6/10

Pleasant

22 Apr 2025

Michael

You get what you pay for,

Leisure Partner

10/10

Exceptional

13 Apr 2025

Antonio

Everything

10/10

Exceptional

04 Apr 2025

Ryan

Was hoping hot tub would be fixed

Partner

4/10

Poor

27 Mar 2025

Alice

Towels in room were dirty. Something white and greasy on chair. Some kind of argument going on in hallway late at night.

8/10

Excellent

26 Mar 2025

Bradley

Staff is very friendly

6/10

Pleasant

23 Mar 2025

Zandra

It was clean and staff was accommodating.

6/10

Pleasant

22 Mar 2025

Nicole

So everyone was really nice, however the towels had stains on them the bed sheet had red looking stains on them. The bathroom sink did not drain. Personally they shouldn’t even bother with the continental breakfast it was pathetic.

Business Self

2/10

Poor

05 Mar 2025

Brion

No food at breakfast. Only decaf coffee in the room. Hot tub doesn't work. Shower in the evening cold. The front door stuck on open. Terrible.

Leisure Self

10/10

Exceptional

01 Mar 2025

John

Property was clean

Business Self

4/10

Poor

22 Feb 2025

Andrea

Not so good

There were dirty dog paw prints on our bed spread. The hot tub was not working. There was dirt on the walls, the shower water was less than warm. Not a great trip at all

Partner

4/10

Poor

18 Feb 2025

Cathy

Really didn't like anything. The hotel was cold.
Only decaffeinated coffee in the room . No washcloths.
The breakfast room was 67° one morning and 57° the next morning.
Coffee syrups were empty. Raisins was dried out and rock hard . There was nothing in the refrigerator except milk . One bagle,no syrup for waffles . Terrible!
The pool area was cold , the hot tub didn't work.
The upkeep of the whole hotel was terrible.

Leisure Partner

8/10

Excellent

12 Feb 2025

Michael

Convenient

Business Self

6/10

Pleasant

05 Feb 2025

Michael

Had issues with shower draining, heat not working properly and tv remote inoperable.

Business Self

10/10

Exceptional

20 Jan 2025

Ashley

It was great

Leisure Family_with_children

6/10

Pleasant

27 Dec 2024

Kathleen

I’ve had better stays here.

Shower was dirty
The breakfast offered was not good.

Self

8/10

Excellent

10 Dec 2024

james

the breakfast was basically waffles.

10/10

Exceptional

25 Nov 2024

Kenneth

It was clean, quiet and nothing to report as negative

Leisure Family

8/10

Excellent

28 Oct 2024

William

Nice room, clean and bright. Restaurant next door.

Business Self

10/10

Exceptional

18 Oct 2024

Joel

\" Top Notch \"!

I have stayed at many hotels in the US.. this hotel is exceptional!

Business

10/10

Exceptional

17 Oct 2024

Katrina

I was impressed by the property. It was clean and well kept. The staff was very friendly from check in until we left. This was was a fantastic deal and we are very happy with our stay

10/10

Exceptional

17 Oct 2024

Teri

Great value

6/10

Pleasant

10 Oct 2024

WARREN

No staffing at desk at check in
Had to wait 1/2 hour for someone to show up

Business_and_leisure

6/10

Pleasant

08 Oct 2024

Crystal

I stayed there last year but this time I was not impressed the bathroom door got stuck and the hot tub didn't work and the room had little bugs flying around

Leisure Pet