Name: Castelsardo Resort Village
Address: Localita Baia Ostina, Castelsardo, 07031, IT

6/10

Pleasant

06 Oct 2022

Verified traveler

To start with, the beach which one sees on the hotel's promo pictures is 1) not easily reachable (the hotel is up on the hill and no way to reach it by car from elsewhere!) and 2) very small and inconvenient. We used it only once, and went with the car to other beaches (not in the nearby, though). The hotel amenities are fine but a renovation wouldn't hurt. The hotel's own (read: awkward) full board / all inclusive policy is something to be aware of in advance (especially as regards the uses of the bar after 10pm and what's included and excluded from 'all' inclusive). The food itself was rather average (in terms of quality and choice), though the restaurant personnel was really kind and cheerful. The selection of desserts was utterly scarce (meaning one type of a so-so dessert for the dinner). Breakfasts weren't energising either: aged croissants can't just be served. In general, recommendable only with regard to a relatively low price for the stay and only if one doesn't have big plans for beach life or fancy food.

Partner

2/10

Poor

20 Jul 2022

Jennifer

Do not go here, they nickel and dime you throughout the stay. Pool towels, there’s a charge per person per day, same with the internet and it doesn’t even work. The all inclusive is a joke and is only available during certain times of the day. The staff is unhelpful and kitchen staff clearly did not want to be there. There was a huge dead horsefly in the salad and then on the buffet for the entire service. No one bothered to get rid of it. The place has so much potential but the management is clearly lazy. The pool closes early for no reason. Rooms are basic but there was a clump of hair when we arrived in the bathroom. On the second day we didn’t have water to shower and that was the final straw. We ended up checking out early and paid for another hotel because it was such a poor experience.

Business_and_leisure Friends

10/10

Exceptional

14 Jun 2022

Manh Hai

I was a bit weary as this resort had quite a few bad reviews but I must honestly say that I had an excellent time with my girlfriend for her birthday. The staff were very pleasant (especially our host Camilla) and the facilities and activities were great. The scenery was breathtaking and the resort was only a 5 min journey to the nearest town which was beautiful. The most enjoyable thing about this resort was definitely our rooms with the spectacular views from our balcony and the swimming pool.

I highly recommend this place,

Leisure Partner

4/10

Poor

25 Jun 2017

Verified traveler

Maximum two stars, overpriced for the service

Rooms: very poor, broken tiles, very outdated bathroom, room, bed,... A/C above the main door of the room and not in the bedroom, ...
Food: poor. Very poor breakfast, not so rich other meals, no notes on what the dishes were and contained, that was very annoying. Not consistence in payment.
Staff: very nice and friendly, often giving useful information
Entertainment: very disappointing. Low level jokes, definitively not appropriate for kids. Disappointing adult evening entertainment, Never translated, always aimed at Italian guests. Nice baby dance but that's about it.
Hotel overall: no lift anywhere, absolutely not a place for people with strollers, or disabilities.
Hotel beach: small but cute, sand and stones. Bring swim shoes
Pool: very nice, but without windy-proof umbrella! Very often the umbrella were closed

8/10

Excellent

10 Aug 2015

Martyn

Castelsardo

Fantastic Small hotel. The food was plentiful and of good quality. The staff were exceptionally friendly, attentive and helpful (Especially Francesca). The animation team were hard working without being OTT. I would have no hesitation to returning to this hotel.

Family

8/10

Excellent

09 Jul 2015

Geraldine

Perfect base with good amenities & superb views

We loved this resort, it is a low key kind of place, very easy going, with superb views from the balcony of a well equipped room, I particularly loved the access to the small beach at the hotel and swimming in the sea before breakfast. While others say the complex could do with an upgrade, if this were to happen it would push the hotel into a whole other category and price-range. It is perfect as it is. A car is essential, but that to me is what Sardinia is about, visiting different beaches each day. Staff at reception were very helpful, the pool staff were fun, though we hardly spent any time there, decent size pool with plenty of sunbeds, we gave the night entertainment a skip, but the others staying there seemed to love it. Breakfast was OK, the coffee does need to be improved. We ate lunch on just one day, great selection, but pricey enough, preferred to eat in the town or picnic at the beach. The tennis court is old, but fine for holiday, they also provided rackets & balls. This was a great base for a weeks holiday in June

Family

6/10

Pleasant

14 Jun 2015

marcelle

Really good holiday

Would recommend to everyone!! Really good experience, good staff!!

6/10

Pleasant

29 Sep 2014

Amit

Great View from room, room OK

Just a average resort in all aspect from staff to service to quality and cleanness of room, location aspect may change from the aspect of stay. romantic getaway is good because of it remoteness but nice beach is miles away, poor hotel beach.

Partner

10/10

Exceptional

24 Sep 2023

Thomas Jens

Top Anlage mit gutem Service. Viel Treppen

Sehr schöne Anlage, gutes Preis- Leistungsverhältnis. Der Service ist top, Personal stets bemüht, alles sauber zu halten. Es gibt ei gutes Angebot an Essen zum Frühstück und zum Abendessen. Jedoch muss man viel Treppen steigen, da die Anlage in einem Felsen hineingebaut wurde. Der hoteleigene Strand ist etwas klein.

6/10

Pleasant

04 Oct 2022

Yavuz

Die aussicht ist Super und fasst nicht zu Topen ! Gute Parkmöglichkeiten auf der anlage für 12 euro am Tag oder Gratis vor dem eingang nach verfügbarkeit ! aber leider ist die anlage Stark in die jahre gekommen und das sieht und merkt mann an jeder ecke ;-( und das All inklusiv ist wirklich nicht den namen wert \" Sorry \" Bier, wein, Cola,sprudel, Kaffe, tee und ein paar säfte sind als getränke von der Maschine zu zapfen ? und das schmeckt mann leider auch ;-( Wasser & Bier schmeckten da noch am besten alles andere ist absolut ungeniesbar ! Nicht mal der Kaffe aus dem Automaten sind mit genuss zum Triken geignet. Das essen war Gut und genügend abwechslungsreich ( aber Bitte an alle Türkei - urlauber die das All inklusiv dort gewonnt sind ) es ist nicht mal annähernd das was ihr von dort gewohnt seid ;-) wenn ihr das erwarten dann werdet ihr definiv entäschtwerden ! den sogar ein einfacher Toast schlägt mit 5 euro extra bezahlung zwischen Frühstück und mittagessen zur kasse ;-( .......usw. für 3 bis max. 5 tage ist dieses Hotel akzeptabel aber wer länger Bucht .... naja. lasst euch Bitte nicht wie Wir von den tollen Bildern Täuschen den diese geben nicht das wieder was ihr vor ort sehen und erleben werdet ! das Personal ist aber super und auch sehr freundlich und macht die Manament fehler des Hotel etwas erträglicher ( danke auch an Andrea von der Reception der und sehr geholefen hatte in allen fragen ... ) auch die Damen und Herren vom Service die wie Fleissige Bienchen....

Leisure Partner

2/10

Poor

12 Sep 2022

Walter

Schreckliches Essen - hatten Vollpension und sind auswärts gegangen…Frühstück sehr mager…zocken einem für alles extrageld ab…Pool Animation 7eur / Tag ???? Die Animation war dazu noch schrecklich

Leisure Partner

8/10

Excellent

11 Sep 2022

Jennifer

La vue est magnifique
Les logements propres
Le personnel à l'écoute
Et les animateurs au top
Par contre il faut une voiture sinon c est compliqué de visiter les environs

Leisure Partner

10/10

Exceptional

07 Aug 2022

Nathalie

Personnel très sympathique dans tout le hôtel. Chambre très bien mais pas assez de pression sous la douche. Restaurant parfait. Attention aux vols de serviette quand elles sèchent.

Leisure Family

10/10

Exceptional

13 Aug 2021

Verified traveler

Personale molto gradevole,

Leisure Friends

8/10

Excellent

10 Sep 2020

ALAIN

deux journées de détente dans cet établissement bien situé en bord de mer

Partner

8/10

Excellent

04 Sep 2020

Verified traveler

Camere pulite, cuscini un po’ duri quindi scomodi. Il cibo a pranzo e cena da migliorare

Leisure Partner

8/10

Excellent

19 Aug 2020

Kari

Resort molto bello, spiaggia semi privata con una salita un po’ faticosa ma ti abitui.
La stanza che abbiamo richiesto aveva vista mare con supplemento, peccato per l’altissima umidità che aveva, per darvi un’idea i vestiti delle valigie erano umidi e dopo giorni iniziavano a puzzare. Cibo per essere un 4* sicuramente non all’altezza, personale di sala non sempre cortese soprattutto il maitre.
Piscina grande e spaziosa ma lettini non a sufficienza per tutti gli ospiti (stessa cosa per la spiaggia).
Animazione moderata (io alzerei un po’ di più il volume e varierei le canzoni che ogni giorno si ripetono sia in piscina che la sera).
Una nota particolare all’animatore Salvatore che con la sua energia, entusiasmo e simpatia ha conquistato me e il mio compagno.

Leisure Partner

6/10

Pleasant

30 Jul 2020

Verified traveler

Sehr schöner Pool und Blick über das Meer. Drei Tage gewartet, dass jenand den Safe öffnet. Beim Check in eine halbe Stunde gewartet.

Friends_and_family Family

2/10

Poor

27 Jul 2020

Verified traveler

Ha cancellato la mia prenotazione senza un minimo di preavviso, sono venuta a conoscenza del fatto solo durante il check in

Family_with_children

6/10

Pleasant

15 Jul 2019

Verified traveler

Zimmer war sehr laut, hellhörig und All incl. Gäste nehmen keinerlei Rücksicht. Liegen am Pool werden früh morgens belegt

Leisure Partner

8/10

Excellent

16 Aug 2018

Carlo

Bellissimo panorama

Villaggio situato sulle pareti di una baia, davvero bella la vista sul mare! Dalla piscina, davvero bella, era possibile vedere Castelsardo, il quale dista dieci minuti di auto! È un hotel forse più adatto per divertirsi che per rilassarsi dato che spesso vengono organizzati giochi dagli animatori o viene messa musica. L'unica nota negativa è il fatto che arrivati in piscina quasi tutti i letti erano occupati e nessuno degli animatori, quando abbiamo chiesto se un letto dietro di loro fosse occupato, ha pensato che sarebbe stato gradito farci sapere che erano disponibili altri lettini dentro un magazzino... A parte questo tutto ottimo, a parte la mancanza di crema spalmabile al cioccolato per la colazione.

Partner

6/10

Pleasant

13 Aug 2018

Verified traveler

gradevole

struttura bellissima,da migliorare pulizia delle stanze e cibo , a mio avviso troppo improntato agli ospiti stranieri .

6/10

Pleasant

26 Jul 2018

pacman

Hotel con strepitosa vista sul mare

Hotel con vista mozzafiato, per essere classificato 4 stelle manca di alcuni standard: colazione a buffet....una grossa delusione, cura dei giardini scarsa, pulizia camere troppo veloce...

8/10

Excellent

16 Nov 2017

Roby

Report sul mare

Resort sul mare. Piscina molto bella. Buona la colazione e la cena. Polizia della Camera non eccezionale

10/10

Exceptional

06 Oct 2017

pascal

cadre idyllique

Partner

6/10

Pleasant

27 Sep 2017

Verified traveler

Ein Super Meerblick....

Das Hotel hat einen wünderschönen Meerblick. Wir hatten ein Superior Zimmer mit Palmen vor dem Balkon, was uns einen sehr romantischen Blick zum Meer erbrachte.
Die Auswahl beim Frühstück war o.k. Dem Hotel fehlt etwas die Liebe zum Detail........ansonsten gibt es nichts zu mäkeln.

Partner

6/10

Pleasant

26 Sep 2017

Verified traveler

Great location with an amazing view!

The staff and the view make up for a lot in this hotel.
The location is amazing and this little village is very cute and nice.
But the hotel it's self is like you stepped up in the 70's! Very old and the facilities are very poor. The rooms are basic and again very old but as mentioned the view is great!
Super friendly and helpful staff they make this hotel a nice place :)

6/10

Pleasant

23 Sep 2017

Carisa

Hotel on the rocks

nice view to the sea and the little town Castelsardo. Pool, but no access to the sea. Very nice breakfast. In some parts may be a bit out of time.

8/10

Excellent

22 Sep 2017

Verified traveler

Buffet colazione, pranzo e cena buono ma non eccellente! C'erano 3 primi e tre secondi caldi, con il cuoco che serviva le porzioni, molto ma molto ristrette... dovevamo fare il tris più volte per avere una porzione decente

6/10

Pleasant

18 Sep 2017

Roberta

Bel resort ma...

Il posto é bello, gode di una piscina meravigliosa, spiaggia attrezzata e molto bella, la vista del tramonto da li ê uno spettacolo! Le note positive sono lo staff, davvero cordiale (a parte una receptionist che é mezza rimba), e l'animazione sempre presente. Le stanze non sono malvagie credo peró che alcune meritino una sistemata, e non sarebbe male avere un doppio cuscino visto che quello dato é troppo piatto per chi soffre di cervicale
La nota dolente a mio parere é la cucina, non è il massimo. Riso e pasta stracotti, antipasti al buffet lasciati un pó li alla cavolo, cene a tema che non sono a tema, tipo cena di pesce ma ti mettono la pasta alla carbonara... un pó perplessa.
Nel totale come posto non é male, consiglio peró noleggio auto o moto per spostarsi perché é lontano da tutto e a piedi non ci si puo spostare.

10/10

Exceptional

15 Sep 2017

Verified traveler

Tutto bellissimo sia l'intrattenimento che la vista e la location abbiamo passato veramente una bella settimana

Partner

2/10

Poor

14 Sep 2017

Verified traveler

disappointed...

Nice view from the room but that's the only good point that I can say. The staff is very unfriendly, the hotel is very old and is no longer worth the 4 stars. The eat is horribel... the location of the restaurant isn't sympathetic, the food quality isn't good and the breakfast in the morning seems like a distrubtor of food. Everthing is in plastic packaging.

I ask the hotel to make me an offer, like cancel the half pension, but the mangerin was stubborn and unfriendly. We leave the hotel 2 day's earlier due to dissatisfaction. The hotel staff didn't ask the reason for our early check-out.

I go never back in this hotel and I do not advise it to anyone.

4/10

Poor

10 Sep 2017

DR

Nice hotel beautiful view

Stanza non restaurata molto BASIC con mobili distrutti
Le foto di expedia che mostravano la camera non corrispondevano a quella che mi è stata assegnata
Direttrice estremamente gentile e disponibile
Personale cortese
Vista splendida sulla baia di castelsardo
Piscina carina

8/10

Excellent

01 Sep 2017

Laura

Bella vacanza

Siamo stati molto bene. Location stupenda. Spiaggia bella (baia ostina)raggiungibile anche a piedi per chi ha voglia di camminare 5 minuti, altrimenti servizio navetta ad orari prestabiliti (mai preso). Camera comfort molto carina,ristrutturata, con veranda. Consiglio di prendere questa tipologia di Camera. Ristorante buono e abbondante a buffet. Animazione buona in spiaggia ed in piscina, anche per bambini. Bella piscina di acqua salata. Villaggio con molte scale, non adatto a persone con scarsa mobilità. Nel complesso bella vacanza.

4/10

Poor

23 Aug 2017

Anna

I do not recommend this hotel

We've been disappointed of the hotel directly on arrival. We paid for a Sea view room and we get a partial sea view room. The person on the reception informed that there is no more available rooms with direct view, but that instead they will give us a renovated room ( I'm wondering how are non-renovated rooms, because our room was clean, but all furniture and decoration was old and not renovated at all. They still have old keys to open rooms, quite strange for 4* hotel, it was not practical at all. Breakfast was fine, staff in the restaurant were very nice. We loved swimming pool with salted water ( but have to come early to get deck chair). Animation in the evening was nice, but only in Italian, so not interesting for people who do not speak Italian. Finally we only slept in this hotel and didn't use any activities and preferred to go outside the hotel. Comparing to another 4* hotel we stayed in Sardinia before this one, I would say this is rather 3* hotel and not 4*

Family

10/10

Exceptional

16 Aug 2017

Isabella

Ci ritornerei :)

Camera comfort vista mare...bellissimo panorama, stanza pulita e spaziosa. Piscina bellissima, animazione discreta. Cibo buono. Lo consiglierei;)

Family

8/10

Excellent

09 Jul 2017

Paolo

Buon ritiro per visitare la sardegna del nord

Buona la sistemazione anche nella camera standard che seppure essenziale e un po' datata gode di un panorama mozzafiato a contatto con il mare e con tramonti unici. Grande disponibilità e cortesia di tutto lo staff e cucina buona con molte varianti. Unico piccolo difetto gli scalini da salire per recarsi al ristorante e agli altri servizi ma il panorama di cui abbiamo goduto ha compensato questo piccolo sacrificio. Ottimo il rapporto qualità-prezzo. Abbiamo passato una bellissima settimana.

Partner

10/10

Exceptional

05 Sep 2016

Tom

Sehr schöne Anlage, mit träumhaften Ausblick

Perfektes Resort für den Aufenthalt mit Kindern.
Es wird sehr viel Animation geboten.
Super nettes und hilfsbereiches Personal!

4/10

Poor

18 Aug 2016

Ana

No lo recomiendo

Nos hemos alojado en este hotel porque nos cancelaron la reserva de otro que teniamos en Palau y al mirar con pocos dias de margen solo me quedaba esta opcion. Decir que el nombre de resort no corresponde con el tipo de hotel. Supongo que es porque las habitaciones son en edificios de planta baja. Eso si la que nos tocó estaba reformada. Una pena la limpieza pues de las tres noches que estuvimos solo se limitaron ha hacer la cama, y la impresion que me dio es que las pobres mujeres no daban a basto.Nada más llegar nos impusieron una tasa. Le dije que donde estaba especificado y La chica de recepción solo me enseño que cobraban 4€ por persona y noche por usar los servicios y porque lo decia ella. Ya que no salia nada especificando que servicios eran. Asi que con un niño de10 años como le dices que no puede usar la piscina. Se nos quedo cara de poker ya que nos cobraron una barbaridad por ser agosto y encima la tasa.....sinceramente no usamos mucho los servicios del hotel ya que hacíamos excursiones y solo pisamos la piscina 2 mañanas a la playa ni fuimos. A la animación nocturna tampoco. A su favor diré que agradecemos al personal de mantenimiento y un chico de recepción la ayuda que nos prestaron por un contratiempo que tuvimos con el vehículo. No lo recomiendo pues si habéis estado en hoteles resorsts con este os llevareis una decepción ya que no cumple la expectativa.

6/10

Pleasant

17 Aug 2016

titie

Sympa mais pas un service 4 étoiles

L'endroit est super et les chambres sont correctes et propres. Par contre le personnel ne parle pas forcément anglais alors que c'est nommé sur leur site. Le personnel de réception ne m'a pas montré les infrastructures ni accompagné à la chambre. A la fin du séjour, la personne m'a remboursé le solde de ma carte et m'a dit c'est bon s'est fini sans même me demander comment s'est passé le séjour. Le petit déjeuner bon mais pas de viennoiseries fraîches. Pas de WiFi dans les chambres. Séjour sympa mais les services pas à la hauteur du prix et d'un 4 étoiles!

8/10

Excellent

06 Aug 2016

Verified traveler

Perfecto para relajarse

Hotel situado encima de una playa estupenda. La recepción y restaurante un poco antiguos pero las habitaciones remodeladas, grandes y comodas. Vistas increíbles.

4/10

Poor

03 Aug 2016

Verified traveler

Hotellet hadde dårlig evne til å håndtere mangler ved innsjekking, noe som gav et dårlig start på oppholdet. Beliggenhet og utsikt var god. Hotellets egen strand var i en idyllisk vik nord forhotellet, uten særlig mye andre folk og uten selgere. Ypperlig for snorkling. Bassengområdet ok, men måtte betale ekstra for adgang til dette. Vår leilighet lå heldigvis vekk fra bassengområdet hvor det ble kjørt kveldshow på italiensk. Halvgod all inklusiv mat. Grei størrelse på rom, men noe utdatert utstyr. Store nivåforskjeller på hotellområdet, trang atkomst og begrenset parkeringsmulighet ved rom.

6/10

Pleasant

02 Aug 2016

Verified traveler

Luogo bello ma...

Il resort è molto bello vista stupenda e anche la animazione ma le stanze sono pessime con arredamento anni 60, troppe scale e pessima accoglienza. Nessun tipo di aiuto per quanto riguarda il trasporto bagagli. Personale non preparato ad accogliere il turista. Ma per la bellezza del posto consiglio a tutti di andare a Castelsardo.

10/10

Exceptional

31 Jul 2016

Roland

Ein Traumurlaub!!!

Der Urlaub im Castelsardo Resort für 2 Wochen diesen Sommer war ein Traum!!!
Hier gibt es überhaupt nichts zu kritisieren, im Gegenteil!!!
- die Anlage ist ein Traum: die Zimmer sehr schön, gepflegt mit traumhaftem Meerblick, Ruhe und Erholung pur! Der Pool liegt wunderschön mit Panoramablick, der Weg zum Strand ist auch nur max. 5 Minuten und wunderschön
- das Service ist in jeder Hinsicht sehr gut, vom KellnerIn bis zum Zimmermädchen sind alle ausnahmslos freundlich, zuvorkommend und hilfsbereit!! beim Frühstücksbuffet gibt es ALLES (was bitte kann man da kritisieren?)
- die Animation ist sooo toll! An dieser Stelle ein ganz großes Lob! Wir mögen das eigentlich gar nicht, aber dort hat es uns so gut gefallen! Das ganze Team so bemüht, wir hatten so einen lustigen Urlaub dadurch, danke!
- das Hotel ist schon etwas älter, aber die Comfort Zimmer neu renoviert und sehr schön und obwohl der Speisesaal älter ist ist alles sehr gepflegt
- Ich finde es wirklich beschämend,wenn sich jemand über dieses Hotel beschwert! Für uns war es ein wunderbarer Urlaub und die Umgebung und der Meerblick sind unbeschreiblich!!!

Family

4/10

Poor

31 Jul 2016

Fabien

Hôtel indigne de la Sardaigne

Une déception 4 étoiles pour un \"hôtel-club de vacances\" qui n'en vaut guère plus de 2. Certes une vue imprenable sur la mer peut en apparence faire penser à un havre de paix et de tranquillité. Il n'en est rien. Dès votre arrivée, vous devrez payer une carte \"arnaques & loisirs\" et ce même si vous ne souhaitez faire aucune activité proposé par l'hôtel. Notre chambre était très sale avec une odeur nauséabonde émanant de la salle de bain. Nuit avec moustiques et autres araignées inclus. Un vieux rideau de douche tout moche viendra vous coller la peau quand vous prendrez votre douche bien méritée de fin de journée. Pour le lendemain matin, réveil prévu à 9h, les femmes de ménage ne vous laisseront pas le choix. Mais le pire reste très certainement la voiture, pas de place et dangerosité de la route pour les bungalows les plus bas (sauf si vous aimez faire des manœuvres périlleuses dans une côte sur une toute petite route pendant vos vacances). En revanche, cet hôtel peut tout à faire convenir à une famille nombreuse qui se contrefout totalement qu'elle soit en Sardaigne, en Grèce ou en Espagne.

2/10

Poor

21 Jul 2016

veronica

Ikke 4 stjerne resort

Det var ok men det er ikke en 4 stjerne resort. Ikke en gang 3.
Værelse var ok men alle fælles område trænger til renovering.
Meget begrænset adgang til poolen: fra 9:00 til 13:00 og fra 15:00 til 19:00. Samme for shuttle til stranden.
Morgenmad var ok.

Partner

4/10

Poor

15 Jul 2016

Georg

Posizione Hotel meravigliosa. Camera ns bellissima. Tutt'altro da dimenticare. Avevamo solo la colazione. Macchina da caffee sempre rotta. Frutta fresca che mancava. I tavoli non sparecchiati.

Family

8/10

Excellent

20 Jun 2016

Gerald

mit wenigen Ausnahmen top

Erschreckend,dass in Italien das Personal keine Ahnung hat wie man den Fernseher so bedient dass man ein Fussball EM Spiel sehen kann.

Family

8/10

Excellent

13 Jun 2016

Verified traveler

außergewöhnliche Lage

Das Hotel liegt ruhig in der Nähe von Castelsardo; etwas in die Jahre gekommen, aber sauber. Tolle Lage am Berg mit herrlichen Ausblicken. Service im Restaurant sehr gut. Leider wurde unsere Minibar nicht aufgefüllt. Essen hingegen war reichlich und geschmacklich prima.

8/10

Excellent

21 Sep 2015

Maryline

Hôtel très bien situé

Charmant hôtel très bien situé avec une vue imprenable sur la jolie ville perchée de Castelsardo.
Chambre avec vue mer au calme et personnel très chaleureux.