Name: Boris Palace
Address: Saborna str., 49, Plovdiv, BG

6/10

Pleasant

06 May 2026

Murray

Beautiful room and the attention to detail was incredible. Good price and great location. However, we feel that we were taken advantage of by the owner. It could have been a simple misunderstanding but he said our credit card didn't go through and demanded secondary payment and we ended up being charged twice. And then at dinner we were overcharged again when he said the side dish was included and it wasn't. He also dropped our dishes and instead of giving us maybe a complimentary glass of wine we got nothing. The food was great but we still left with a bad taste in our mouths.

Friends_and_family Friends

8/10

Excellent

28 Apr 2026

Murray

The hotel was centrally located and the price was good. The attention to detail in the furnishings and decorations was beyond impressive. It was a beautiful hotel and our room was very nice. However, this hotel does not accept credit cards, only debit cards. And this was possibly a miscommunication but the dinner was a la carte thereby costing much more than expected. The restaurant is also beautiful The wine and food were good but the service needed improvement.

Friends_and_family Friends

10/10

Exceptional

03 Apr 2026

Annette

A great place to stay in the Old Town area. Very clean! Walkable to all the major sites. Very accommodating. The only drawback was the internet was a little bit slow.

Self

6/10

Pleasant

07 Dec 2025

Krassimir

The Lady from the personnel was very polite when she welcomed us. We suggest that the existing tiny ancient TV to be replaced with a slightly bigger size and installed on the correct wall. Hopefully, that will improve the hotel rating.

Business Family

10/10

Exceptional

07 Dec 2025

Simon

Comfiest sleep. Great service. Great people. Nice outdoor terrace in the room. Fantastic location. Everything you need in Plovdiv. I’ll return.

Business

6/10

Pleasant

28 Jul 2025

Verified traveler

Would not recommend

The location is good - in the old town. BUT it says it is a hotel but it's more like a well decorated private house. The staff is not friendly or polite. We had booked via Hotels.com a room with a balcony but I got a message that there is a problem and that we will be given another room and that I can cancel if I wish. However, on Hotels.com there was no free cancellation so I had to keep the booking. When we arrived we were given a room that is in the basement level, no real windows, quite dark. The double bed is actually two single beds pushed together and it's not comfortable. For 1 night it was ok but I would not recommend for longer stays.

Partner

10/10

Exceptional

25 Jun 2025

James D

Fabulous old mansion edge of Old Town

Fabulous old mansion converted to antique luxury hotel, room 302 with spacious balcony with a view, edge of quaint Old Town. Owner helpful tho a grump. Gorgeous place tho only 2 of 7 accessible electrical outlets worked for charging. Highly recommended tho elevator only one floor of four.

Self

10/10

Exceptional

14 Feb 2025

Lauren

Clean, quiet and comfortable.
Good location

Leisure Partner

10/10

Exceptional

05 Nov 2024

Pablo

The room was super spacious, the owner was friendly, the breakfast is good and the property is awsome.

Leisure Friends

8/10

Excellent

06 Oct 2024

Galin

Excellent location in the heart of the old city of Plovdiv. The building is new and very well maintained. The suite we stayed in was beautifully decorated and very clean. I was allowed to leave my car parked in front of the hotel. One downside is that the front door of the hotel gets locked at night, and the only option to get in, is to ring the bell and eventually to wake up the owner (it took like 10 minutes). The price of the breakfast is outrageous for the quantity and quality of it.

Leisure

8/10

Excellent

19 Sep 2024

mark

Great location

Very friendly staff, clean and comfortable room, wifi good. There was no kettle so couldn't make tea or coffee which was a shame. Only one tiny bin in the bathroom. The door was locked so had to ring the bell to come in but otherwise all good, oh you have to park on the street there is no car park as advertised

Friends_and_family Friends

8/10

Excellent

09 Sep 2024

Thomas

The hotel is very beautiful but some of the room amenity choices was a bit odd.

For the positives, the bathroom was clean and even had a grab bar near the toilet, which was a nice accessibility touch while the shower was perfectly functional. We had a nice large and comfortable bed and the decor was really lovely. We also had a little balcony but I suspect that was because we had a suite room.

For the oddities, we didn't have a kettle or any way to make coffee and there was only one very small garbage can which was a bit inconvenient.

The staff were fine, not overtly friendly (but that's normal in the Balkans) but were present and attentive. It's perfectly located right in the middle of the old town, walking distance from all the main sites and only a few minutes from the main pedestrian area.

Partner

10/10

Exceptional

27 Feb 2024

donna

Amazing

Amazing! Boris and his family were caring and warm. Prepared breakfast and dinner. The chef was classically trained. The wine was exquisite, never have had better! The room was large and well appointed. Ecerything a as spotless. I felt like a princess. If you are a traveller, this is the premier experience for plovdiv in the heart of old Town.
A perfect boutique hotel. I loved my stay and would come back in a heartbeat.

Self

10/10

Exceptional

29 Dec 2023

Charles

The room and staff at Boris Palace were wonderful and located nicely near all tourist highlights of Plovdiv. Couples on a romantic trip may find the bed a bit squeaky but it was our only complaint.

8/10

Excellent

18 Oct 2023

Stephen

Lovely old building that is very well appointed and maintained. Had all the facilities we require although a small fridge would be an advantage. Great 'old town' location with restricted vehicle access and street parking that was not an issue when we stayed

Business_and_leisure Partner

8/10

Excellent

11 Jul 2023

Andrea

Great city lovely location

Very comfortable stay, lovely room and great location.

Friends_and_family Family

10/10

Exceptional

13 Nov 2022

Ronald

Don’t miss your chance to stay here….truly amazing

This was one of the most fantastic hotels I’ve ever experienced and I travel a lot. My room was massive and the furniture was very ornate and gorgeous. I had my own balcony as well.
The staff is amazingly kind and the owner Boris is unlike any hotel keeper you will ever meet. So warm, so kind. Boris treated us to a wonderful tour of the hotel which includes an amazing wine tasting center, wedding venue and night club. All of this is impeccably decorated and welcoming. The service extended beyond check out when the day AFTER we checked out, Boris secured us a car service from Plovdiv back to Sofia. I will always appreciate his hospitality and will be forever grateful for the experience Boris provided. If you stay get the breakfast.....and any other meal. The food is fresh, simple yet sophisticated and the views as you eat outside cannot be matched.

Friends_and_family Friends

10/10

Exceptional

17 Sep 2021

BRIAN

Friendly welcome

When we arrived we received a friendly welcome, information was given about how to use the hotel WiFi which worked well. Parking was offsite nearby and free, it was confirmed that breakfast was not included but available for additional payment.

Partner

10/10

Exceptional

05 Jan 2020

Verified traveler

Everything was fine, hotel facility is excellent, don't know why the reviews are so harsh. Parking is on the street, which is safe.

Leisure Partner

10/10

Exceptional

10 Oct 2019

Sonya

Great and classy place in the heart of old Plovdiv

Enjoyed staying at this amazing hotel - great location in the old Plovdiv town

Friends_and_family Family

10/10

Exceptional

16 Aug 2019

Verified traveler

Great location, very quirky but nice 👍 continental breakfast and plenty of it,

Leisure Family

8/10

Excellent

02 Aug 2019

Brian

In the heart of old Plovdiv

This is a small boutique hotel in the heart of Plovdiv's old town, within walking distance to all the major tourist sights. The room was comfortable and decorated in a traditional style. The TV only had Bulgarian programming, but I guess we were not in Plovdiv to watch TV. All in all, a comfortable stay right in the middle of everything.

Family

10/10

Exceptional

25 Jun 2019

Verified traveler

The location in the middle of the Old Town is ideal. The rooms, service and food were superb. The proprietor and staff were extremely helpful and our stay at a competitive price represented outstanding value for money. We strongly recommend this hotel and would definitely stay their again

Leisure Friends

8/10

Excellent

18 Feb 2019

David

Small but beautiful hotel

This is a very nice boutique hotel right beside Kapana district.

6/10

Pleasant

22 Nov 2018

nancy

Great location but the most unfriendly management I have encountered for a long time.

Partner

10/10

Exceptional

18 Nov 2018

joel

Loved it.

What a great place! I loved it. Boris was a delight. The location is perfect for walking around the old town.

10/10

Exceptional

11 Oct 2018

Kroum

Great location. Great city panorama. Great atmosphere.

6/10

Pleasant

16 Sep 2018

Ray

Quality facility needs modern management approach

This is one of the most interesting places I have experienced, in terms of location, facility and style of management. It is located in the old town area, harder to reach, but convenient to visit points of interest in the old town. The building/room structure and breakfast setting are very formal, generally with very good quality, but accessaries such as area rugs appear old.

I thought it could be much more attractive if more modern management styles are adopted. Here are a couple items that I found quite different from most places I have stayed: (1) no water, water boiler, and coffee/tea packs were available in the room and I was not informed where I could find them if needed; (2) the setting of breakfast was very formal and nice (with tablecloth) with a very limited number of items (and quantity) served on the table, including a glass of water and a small cup of coffee/expresso. When I asked for more, additional glass of water was provided but was told additional charge would be imposed for addition cup of coffee. Interestingly, I noted that the manager on duty was enjoying cup after cup!

Partner

8/10

Excellent

31 Aug 2018

Verified traveler

Well located hotel, unpleasant owner

The hotel is in a very convenient location for exploration of the Old Town or the Kapana district. My room was over-decorated but comfortable, and very clean. The owner of hotel is abrasive but not unpleasant enough to ruin my stay.

8/10

Excellent

23 Aug 2018

Steven

Nice surprise

Nice, old style hotel. Beautiful comfortable room. AC and TV worked very well

Good location Near the old center

Staff was kind and helpful

Partner

4/10

Poor

02 Aug 2018

Marianne

Great location in the Old Town but extremely difficult to get there in a car as most streets are blocked. The real issue with the hotel is, as many other reviewers have also stated, the manager who is rude and hostile. I would avoid staying at this hotel.

10/10

Exceptional

25 Jul 2018

P

Truly a palace in the heart of old town Plovdiv!

From the very start, Boris and his staff made us feel welcome in this beautiful hotel. The room was recently renovated and extravagant in decor. We were given a map of the Old Town and being that the hotel is located in the center of old town, we were able to navigate the area easily to discover the wonders of this ancient city.
Highly recommend this hotel!

8/10

Excellent

22 Jun 2018

Verified traveler

Good location

Our top was clean and comfortable and the hotel is in a good location. We were able to leave our bags while we continued to sight see after check out. They also helped us book a taxi.

The only downside was when we checked in the owner was not happy I had changed my booking (sone weeks prior) to a lower cost room

8/10

Excellent

20 Jun 2018

Jim

Good hotel in old town

If you want to stay in the old town, this is a good choice. The facility is beautiful, my room was spacious and very nicely appointed, and the location is an easy walk to anywhere in the Old Town. Driving in and out of the old town is treacherous, so plan on walking a lot if you plan to visit historic sites outside the old town (which you certainly should) or join the Plovdiv nightlife. A couple of quibbles about the hotel: my bathroom faucet was loose (it rotated when I turned the water on), and the woman who serves the breakfast in the restaurant acted like getting breakfast at 8 AM was unreasonable (although breakfast was ready at 8 the next morning).

6/10

Pleasant

09 Jun 2018

Verified traveler

Great location and friendly staff but rooms are located underground (no window and strong moisture smell).

Partner

6/10

Pleasant

17 Apr 2018

Verified traveler

Great Location...but\n

I hate writing negative things, so let's start with the good, very clean, good sized rooms-although the economy rooms don't have windows. Great location in the old town of Plovdiv and the terrace is nice. However, the behaviour of the owner is erratic and not what you would hope from a hotel owner! We had a misunderstanding about a food order and he lost his temper big time, which made us feel very uncomfortable for the rest of our stay- very sad as it could be a wonderful place to stay.

10/10

Exceptional

28 Feb 2018

Nicole

Great location

Hotel was beautiful. Right in the heart of old town. Wanted us to park way up the hill but it was snowing and icy so we couldn’t make it. Restaurant was good.

Family

8/10

Excellent

26 Feb 2018

Verified traveler

Charming hotel

Great hotel right at the heart of the cobbled old city

Partner

10/10

Exceptional

28 Jan 2018

Anton

Plovdiv Visit

Easy access to town. Safe area. Staff friendly and helpful. Breakfast plenty of and enjoyable. Large room facilities excellent.

10/10

Exceptional

26 Sep 2017

John

Ancient history but very hard to find....

This hotel is almost impossible to find....google and Waze is not mapped for this area....and a good part of Bulgaria....but if you're driving and find it you will be rewarded; it's interior is beautiful and the rooms tastefully done....it is at the top of the hill in \"old town\" Plovdiv....and only steps away from ancient history...walking distance to many restaurants and pedestrian mall for many more restaurants....if you are driving a rental car hire a taxi (very cheap in Bulgaria) and follow him to the hotel, it may be the only way you can find the hotel....parking is free in a small deserted lot about a small block away....

Partner

6/10

Pleasant

24 Sep 2017

Isabel

Nice hotel , great area but it could improve.

The hotel is in the historical center of plovdiv, the decoration is nice, with a great view, and nice breakfast; but the room didn't had real windows which didn't help with my allergies, there was a funky smell coming from the bathroom and the air conditioner temperature control was locked. This hotel could be great with a better ventilation system in the lower level rooms.

10/10

Exceptional

02 Sep 2017

Boris

One amazing place to stay

I was really impressed from this hotel! Starting from the staff, and personal meeting with the owner, and going through the entire hotel is one unforgettable experience ! The hotel is situated in the old town of Plovdiv. From outside is impossible to tell what is inside! And once you are in the impression of worm welcome is all over! The way how the hotel is build, the teraces, restaurants, small secluded places to seat, the furniture, and decorations, the real old Roman walls incorporated in the building, the wall pictures- I will say everything is overwhelming!

10/10

Exceptional

24 Jun 2017

Martha

One of the best hotels on our trip. The staff was especially helpful in guiding us with our day trips. Vladimir went out of his way for us and took time to map out routes for our driving excursions. Good good, beautiful room.

Partner

8/10

Excellent

13 Jun 2017

Emilie

Very Nice place, located in old Town

10/10

Exceptional

22 Apr 2017

Verified traveler

nice location

It is the best place could be in old town. Boris was a very nice guy and he help anyway he can. I will stay again if I come back to Plovdiv.

4/10

Poor

11 Jul 2016

Verified traveler

Not recommended.

Other than its location in the Old Town, this hotel has little to recommend it. Rooms are spacious but uninviting. The owner is gruff.

8/10

Excellent

22 Feb 2016

Matheus s

Great hotel

It was a very good stay, great room, beatiful hotel and room! Everything pretty new. Perfect location also. The wifi was a little bad. It wasnt working most of the time. Havent use the restaurant. And the breakfast was made for 2. No buffet.

Partner

10/10

Exceptional

05 Mar 2015

Felipe

Great location and hotel in the middle of Plovdiv

Easy check in, nice and clean room, great food and nice owners.

The free internet is fast, bfast was good and dinner excellent. Perfect location :)!

2/10

Poor

30 Apr 2014

As

Greif

The service is discusting. The owner is rude moron.
Go to another hotel and preserve your time and memories.

Family

10/10

Exceptional

08 Apr 2014

gabby

quaint awesome old hotel in old town

This hotel and Boris were incredible! Boris is the owner. The location is in old town Plovdiv and completely changed my impression of Bulgaria, Plovdiv, everything. The hotel has a check in beginning and ending time so we had to call the hotel to let them know we would be there late. It's because Boris owns and runs the hotel so he is not there 24 hours a day. He was an incredible host, and the hotel was so incredible! Free wifi, breakfast, everything felt so personalized.