BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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9.4/10Excellent216 Reviews
Cleanliness9.4/10 9.4
Service9.6/10 9.6
Comfort9.4/10 9.4
Condition9.2/10 9.2
Neighborhood8.0/10 8.0
Amenities9.0/10 9.0
See all ratings- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Yumeshizuku
Ideally located in the Minamiaso area, Hotel Yumeshizuku promises a relaxing and wonderful visit. The property features a wide range of facilities to make your stay a pleasant experience. Service-minded staff will welcome and guide you at Hotel Yumeshizuku.
Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find complimentary tea, closet, towels, clothes rack, slippers. To enhance guests' stay, the property offers recreational facilities such as sauna, hot spring bath, massage.
Discover all Aso has to offer by making Hotel Yumeshizuku your base.
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Located in Minamiaso, Hotel Yumeshizuku is in the mountains, within a 5-minute drive of Aso Minami Aso Rural Park and Minamiaso Tourist Information Center. This ryokan is 4.1 mi (6.6 km) from Hogihogi Shrine and 4.2 mi (6.7 km) from Aso Kuju National Park.
Make yourself at home in one of the 13 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, and housekeeping is provided daily. The front desk is staffed during limited hours.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Check-in and check-out
Check-in from
3:00 PM
Check-in until
6:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Unicode Support false
Professional property host/manager
Pets not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
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Special Instructions
The front desk is open daily from 8:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools. Guests with dietary restrictions or food allergies should contact this property 2 days in advance of arrival; special requests are not guaranteed to be accommodated. Requests are not accepted on site.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve access to the public bathing facility
- This property accepts credit cards and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
18
-
Spoken Language
Japanese
English
Nearby attractions
Aso Minami Aso Rural Park
1.7 km / 1.1 mi
Minamiaso Tourist Information Center
1.8 km / 1.1 mi
Hogihogi Shrine
6.6 km / 4.1 mi
Aso Kuju National Park
6.7 km / 4.2 mi
Aso Hakusuigo Museum
7.5 km / 4.7 mi
Yoshidajyo Gokenjyokumiba
7.8 km / 4.8 mi
Shirakawa Springs
9 km / 5.6 mi
Yusui Tunnel Park
11.1 km / 6.9 mi
Robin Statue
11.2 km / 7 mi
Franky Statue
11.9 km / 7.4 mi
Aso Farm Land
12.6 km / 7.8 mi
Aso Highland Museum Park
12.8 km / 7.9 mi
Aso Sarumawashi Theater
12.9 km / 8 mi
Asoozu Golf Club
16.4 km / 10.2 mi
Aso Milk Ranch
16.6 km / 10.3 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 13
- hotel
- Car parkExtra charge
- Check-in hour
- Check-out hour
- Wi-fi
- Bicycle hire serviceExtra charge
- Lift access
- Garden
- Towels and bed linenExtra charge
- Restaurant: 1
- Smoking areaExtra charge
Show 6 more facilities & services
- SaunaExtra charge
- MassageExtra charge
- Spa centreExtra charge
- Non-smoking establishmentExtra charge
- GolfExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYumeshizuku
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYumeshizuku
Room JAPANESE ROOM WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN AccessibleTWIN • AccessibleTWN.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYumeshizuku
TWIN Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: TWN.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYumeshizuku
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYumeshizuku
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYumeshizuku
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYumeshizuku
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYumeshizuku
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room GUEST ROOMRoom • GUEST ROOMROO.GR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYumeshizuku
Room GUEST ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.GR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYumeshizuku
SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYumeshizuku
Room JAPANESE ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Room code: ROO.JE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SINGLE JAPANESE ROOMSINGLE • JAPANESE ROOMSGL.JE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYumeshizuku
SINGLE JAPANESE ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- JAPANESE ROOM
Adult and child limits apply within the room's total guest limit.
Room code: SGL.JE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYumeshizuku
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN WITH VIEWS NON SMOKINGTWIN • WITH VIEWS NON SMOKINGTWN.NM-WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH VIEWS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityYumeshizuku
TWIN WITH VIEWS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH VIEWS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM-WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Yumeshizuku
75
reviews shown
Pedro
Really clean property, lovely public onsen and access and private onsen in the room. Breakfast and dinner were very good.
Man Ting
very high quality
IRENE
We had an amazing stay! The service was excellent and all the staff were incredibly friendly and attentive. The food was delicious, and the private onsen was a perfect, relaxing experience. Highly recommend!
Stella
The property is very new and clean. Staff was very polite and one spoke pretty good English. Love the outdoor onsen in the room.
Abishek
Great service. Food as part of the half boarding was good. Personalized care
Winnifer
Great staff service. Food was amazing
Wentao
Love it
Carol
It was fabulous in every way! To have an indoor and outdoor hot spring pool in our room complex was fantastic. It was spacious, elegant, and comfortable..
Verified traveler
Amazing staff and beautiful hotel! Very clean.
Oliver
Gorgeous surroundings but the view while bathing in the private hot spring is blocked. Food overall was delicious but I requested a substitution of sausage for fish at breakfast and the sausage was low quality in sharp contrast to all the other food we had. Staff was exceedingly friendly and accommodating!
Verified traveler
Ideal for tranquility and rest
Quiet lovely stay
Verified traveler
This hotel is value for money. It is so clean and the private Onsen is supreme. The food is excellent and I have no complaints at all.
Verified traveler
Fantastic hot spring hotel in southern Aso
it was a fabulous hot spring hotel experience. All staff are friendly, helpful, and welcoming. Rooms are a bit dated, but well maintained and cleaned. Fantastic meals provided by the hotel and the outdoor hot springs are super doped. Will definitely stay at this place again in the future.
HI
Great service and food. Very new and modern. Excellent
Verified traveler
Excellent hotel
It’s a very nice hotel! Excellent service, good food, nice atmosphere, we definitely will stay again 😊
Da Peng
Scenic view and comfortable beds
Staff at Yumeshizuku was most helpful and anticipated our needs before us even speaking. They would take the intiative and give out tips on the touristy activities to do and visit. The location is slightly further but no problems if you have a car and plan ahead. The restaurant staff was delightful, putting a cot bed next to our table for our baby. We enjoyed the food and service, thank you very much!
Verified traveler
Very good. Good spa and hotspring. Nice environment and good location
Alice Ching
An amazing place for hot spring
Was a great stay for in room hot spring. Nothing closed by but only for spa and retreat. Food was good. Staffs can speak different languages.
Liza
Nice food and private open air bath place
Nice food and place. Helpful staff and amazing private open air bath. Definitely we will plan to come back next time.
ISAAC
Stayed for 2 nights with my family 2 kids. Good size rooms. Excellent service. Can’t ask for anything more. Will always stay again when coming back to Aso.
Kwan Yee Grace
Very nice hotel
Hotel was nice and clean, staff were helpful, food were nice; even Wi-Fi was fast in such area. Just a little bit remote from the city but this is what we expected so just perfect for us.
Verified traveler
Nice hotel with hot spring
The room is very comfortable. The staff is very nice and helpful. Dinner and breakfast is delicious. I will stay here when I come again. I would like to say thank you to the Chinese staffs, they are really helpful and nice.
xuly
Staffs are extremely friendly and nice! Our in-house Hotspring was amazing!
Keith
Pure magic
The moment we stepped inside, I knew this place is going to be amazing. One of the staff members actually directed us because she ran into us as we were searching for the hotel. She quickly dashed into the hotel and grabbed other staff members to help us with our luggage and took our shoes.
We originally planned to drive up to Mount Aso but we were told the usual 15min route was not safe so the staff spent a great deal of time explaining to us another route if we still choose to go up. There happen to be an intern there that spoke mandarin which my relatives understood and she was very attentive to us the entire time we were there.
There's a foot bath immediately outside the lobby area which we took advantage pretty right after we settled into our amazing rooms. The rooms were beautiful with sliding doors as curtains if you don't want to look out to the beautiful, breathtaking landscape. You can see the weather change before your eyes, it was magnificent. I didn't feel crowded even thought there's 3 of us in one room. If there has to be one thing I can improve is the washroom water tab. We kept hitting it down thinking the water would stop but it was the opposite haha.
The meals were absolutely delight. Delish multi course dinner and if you're adventurous, there's horse sashimi. The hotel asked us beforehand for food allergies which they took well care of.
Their onsen is part indoor and part outdoor so you can enjoy a mountain view as you soak in the hot water.
We originally planned to drive up to Mount Aso but we were told the usual 15min route was not safe so the staff spent a great deal of time explaining to us another route if we still choose to go up. There happen to be an intern there that spoke mandarin which my relatives understood and she was very attentive to us the entire time we were there.
There's a foot bath immediately outside the lobby area which we took advantage pretty right after we settled into our amazing rooms. The rooms were beautiful with sliding doors as curtains if you don't want to look out to the beautiful, breathtaking landscape. You can see the weather change before your eyes, it was magnificent. I didn't feel crowded even thought there's 3 of us in one room. If there has to be one thing I can improve is the washroom water tab. We kept hitting it down thinking the water would stop but it was the opposite haha.
The meals were absolutely delight. Delish multi course dinner and if you're adventurous, there's horse sashimi. The hotel asked us beforehand for food allergies which they took well care of.
Their onsen is part indoor and part outdoor so you can enjoy a mountain view as you soak in the hot water.
Victor
BEAUTIFUL CALDERA MOUNTAINS AT YUMESHIZUKU
What makes this ryokan outstanding is not inside the ryokan, but the magniificant view of the Minamiaso caldera mountains in the horizon. It is such a calming and magnificent view that one cannot stop taking pictures - which do not do justice to what lies before one's eyes. The ryokan is noted for its atrium where guests can rest on arm chairs to admire the mountains. The food is alright though the dining hall is somewhat plain. The service staff was good. We did not use the common bath - as we booked a room with an indoor bath. Overall, it was a memorable stay.
Eva
Very friendly hotel staffs and delicious Japanese food. The hotel makes you feel like a home. We have a very good conversation with restaurant server and learn the Japanese culture.
Verified traveler
Great stay!
All the staff were very helpful, polite and caring.
Will definitely come back and recommend to friends
Will definitely come back and recommend to friends
Verified traveler
Superb stay, best traditional Ryokan experience!
We spent the whole day & night in this onsen ryokan as our rest day after 10 days of travelling in Japan, and also to celebrate my partner's birthday. The private outdoor hot spring bath with the view of volcano aso mount is unbeatable, the shower is large and water temperature & control are perfect. The service was so- so- so good (but you need a little knowledge of japanese to be able to communicate better, or, prepare a translator on your phone!). I made a last minute request to add a birthday cake at the dinner and the receptionist helped me to call their local bakery to arrange a cake, and that cake was so delicious!! The room was pretty, elegant, traditional japanese, clean & comfortable. The bed was not futon style but it's really comfortable that we delayed the start of our hike the next day.... Dinner & breakfast - incredible. Everything in this short one night stay was just a perfection.
YOUNGSUK
시설이 깨끗해서 이용하는 동안 기분이 산뜻하고 식사가 매우 정결하고 맛있어서 행복했어요 다음에도 또 이용할 계획입니다~^^
Tosiaki
スタッフが部屋の露天風呂に湯は入れてくれたが、湯の温度を確認しなく熱くて入れたものでは無かった。宿泊費の割には対応が良くない。
アメニティーも人数分用意されていなかった。
アメニティーも人数分用意されていなかった。
Kaori
大浴場が素敵でした
Tadao
1/30～2/1の２泊３日でお世話になりました。
妻の誕生日祝いで千葉からの旅行でした。
鳳凰の間を予約しましたが、ちょっとしたトラブルで１泊目は他の部屋へ。鳳凰の間が気に入ったので、トラブル解消出来たら２泊目は、そちらに泊まりたいと伝えておいたら鳳凰の間に泊まれました。スタッフの対応、料理、温泉と全部が良くてとても気に入りました。妻も大変喜んでくれました。 妻は九州の出身なので、九州に行くときはまた夢しずくさんに泊まることを約束させられました。 良い思い出をありがとうございました。
妻の誕生日祝いで千葉からの旅行でした。
鳳凰の間を予約しましたが、ちょっとしたトラブルで１泊目は他の部屋へ。鳳凰の間が気に入ったので、トラブル解消出来たら２泊目は、そちらに泊まりたいと伝えておいたら鳳凰の間に泊まれました。スタッフの対応、料理、温泉と全部が良くてとても気に入りました。妻も大変喜んでくれました。 妻は九州の出身なので、九州に行くときはまた夢しずくさんに泊まることを約束させられました。 良い思い出をありがとうございました。
PAK HANG
⼀
Theo
非常放鬆的地方。
Minghao
服務態度很好
KENICHI
部屋もきれい。食事もちょうど良い量で美味しかった。
Wing Hing
Comfortable, clean, polite
Verified traveler
ゆっくり過ごせました
大浴場、ゆっくりできて快適でした。部屋の露天風呂も良かったです。
ロビーからの朝日も綺麗でした！
ロビーからの朝日も綺麗でした！
Verified traveler
また、利用します
Hyeon Jeong
유메시스쿠
편안하고, 최고의 서비스. 음식도 맛있고 온천도 깔끔하고 좋습니다.
Katsumi
とても快適。旅のアドバイスもいただけた。
Verified traveler
門口就有停車場
在大廳check in時就會幫你把行李送到房間，整體的各種設施以及周邊觀光介紹都非常的詳細
大浴場的設備都很新，還有提供多種洗髮精供選擇使用
在大廳check in時就會幫你把行李送到房間，整體的各種設施以及周邊觀光介紹都非常的詳細
大浴場的設備都很新，還有提供多種洗髮精供選擇使用
Eiichi
大浴場に備え付けてあったドライヤーがすべて異なる機種で使い心地を試せるのがよかった。シャンプーとリンスもバイキング方式で好きなものを選べるのもよかった。最近亡くなった愛犬のぬいぐるみを持って食事に行ったら、愛犬用にミルクをサービスしてくれた心配りが嬉しかった。
yukho
スタッフさん、宿泊施設、食事…全てが満足です。
Ai
施設周辺の景色がとても
綺麗でした！
スタッフの方も親切で過ごしやすかったです
綺麗でした！
スタッフの方も親切で過ごしやすかったです
HITOMI
温泉良かったです
ゆっくりくつろぐ事ができました
ありがとうございます
ゆっくりくつろぐ事ができました
ありがとうございます
??
お世話になりました。また泊まりたいと思ったホテルの一つとなりました。
MAKIKO
とても景色もよく、スタッフの方もとても丁寧でよかったです。
MINAKO
大浴場がリニューアルされててすごく良かったです！設備も女性目線で嬉しかったです。
とても素敵な時間を過ごすことができました。
とても素敵な時間を過ごすことができました。
Verified traveler
최고의풍경과 친절한서비스
정말 깨끗하고 좋은 서비스를 받았습니다
호텔에서 보는 전경이 정말 좋습니다
식사는 호불호가 조금 갈릴수있습니다
호텔에서 보는 전경이 정말 좋습니다
식사는 호불호가 조금 갈릴수있습니다
Pun
食物高質，酒店設施及房間非常整潔，服務員體貼
TSUNGCHU
寧靜美麗舒適的地方，非常適合舒壓放鬆度假
Wai Yee
房間寬敞舒適有床瞓，不用睡榻榻米！
溫泉就在房間內半露天，價錢可接受！
一泊二食晚餐有牛肉刺身，算係比較特別的一種
溫泉就在房間內半露天，價錢可接受！
一泊二食晚餐有牛肉刺身，算係比較特別的一種
Wan Man
Good experience 😄
kuan han
服務人員親切好溝通環境很棒 早晚餐也很好吃 很適合自駕遊
Kuen Kuen
Excellent services
Nice onsen and view
Highly recommend
Nice onsen and view
Highly recommend
Lai Yan
晚餐同早餐好豐富
Norio
余り良くない 湿気が高い
Verified traveler
また宿泊したいです。
２回目の宿泊ですが、温泉で肌はすべすべ、食事も美味しく、スタッフの皆様も親切でした。
??
ゆっくりくつろぐことができました。
ありがとうございました。
ありがとうございました。
Verified traveler
晩ご飯の『ご飯』とても美味しかったです。
お風呂も最高です！
お風呂も最高です！
Masatoshi
料理が美味しい
温泉を売りにされているようで、大浴場も広く露天はもちろんサウナもありますが、料理のレベルが高くとても満足出来ました。
フロントはじめレストランのスタッフ皆さんフレンドリーで好感が持てました。
阿蘇ロック観に行く機会あれば泊まりたいですね^_^
フロントはじめレストランのスタッフ皆さんフレンドリーで好感が持てました。
阿蘇ロック観に行く機会あれば泊まりたいですね^_^
Yoshiumi
スタッフさんの親切丁寧な対応とアットホームな雰囲気が良かったです。
JUNICHI
またお伺いしたいホテルです
チェックインからお部屋へのご案内、ご説明と大変スムーズでした。内風呂と露天風呂が両方楽しめるお部屋で、リビングスペースも大変広く、快適に過ごすことができました。お食事は阿蘇の素晴らしい食材を使っていて、お酒もすすみました。大浴場の露天風呂は日替わりでそれぞれ違った趣のお風呂を経験できました。何よりもお食事の会場、デッキから見る阿蘇の風景は絶景でした。従業員の皆さんも大変気さくで、明るく、気持ちの良い２日間でした。
一つだけご提案があるとすれば、お部屋のお風呂の脱衣スペースに、服を入れるカゴなどを置いておいていただくとよいかと思います。脱いだ服を洗面台の椅子の上に置いておりました。
コロナで大変かと思いますが、それを感じさせない素晴らしい滞在となりました。
一つだけご提案があるとすれば、お部屋のお風呂の脱衣スペースに、服を入れるカゴなどを置いておいていただくとよいかと思います。脱いだ服を洗面台の椅子の上に置いておりました。
コロナで大変かと思いますが、それを感じさせない素晴らしい滞在となりました。
KUNIHIRO
奥さんの誕生日に
スタッフの接客がとても感じ良かったです。部屋のお風呂からのロケーションが良く、気持ちいいので何度も入りました。隣のお風呂の声が丸聞こえなのはちょっとマイナス。料理は量が十分かつ美味しかったです。
MAYUMI
一泊二日の滞在で、夕食朝食付きプランでした。
前もって、宿泊にあたっての食事やアレルギー、駐車場等の確認の連絡がありましたか、
その後に、食事内容の変更をお願いの電話をしていましたが、夕食で準備された内容は当初のままでした。でも、違ってる事を伝えたら、丁寧な対応で変更してくださいました。
お陰で、満足のいく食事が出来てよかったです。お風呂も、大浴場とお部屋についていた露天風呂と、肌に優しい泉質で、入浴後も肌かスベスベしていて気持ちよかったです。
あと、芝桜が満開でとてもキレイに咲いていました。
ただ、残念だったのは、コロナ対策で、食事処の人数制限をされているのか？？
チェックインして、夕食までの時間が長く、待ってる間に少し飲食をしようと思い売店に行きましたが，品数か少なめのような気がしました。
スタッフはどの方もとても感じよく対応してくださいました。
大変お世話になりました。
ありがとうございました。
前もって、宿泊にあたっての食事やアレルギー、駐車場等の確認の連絡がありましたか、
その後に、食事内容の変更をお願いの電話をしていましたが、夕食で準備された内容は当初のままでした。でも、違ってる事を伝えたら、丁寧な対応で変更してくださいました。
お陰で、満足のいく食事が出来てよかったです。お風呂も、大浴場とお部屋についていた露天風呂と、肌に優しい泉質で、入浴後も肌かスベスベしていて気持ちよかったです。
あと、芝桜が満開でとてもキレイに咲いていました。
ただ、残念だったのは、コロナ対策で、食事処の人数制限をされているのか？？
チェックインして、夕食までの時間が長く、待ってる間に少し飲食をしようと思い売店に行きましたが，品数か少なめのような気がしました。
スタッフはどの方もとても感じよく対応してくださいました。
大変お世話になりました。
ありがとうございました。
KAZUHIRO
最高のお宿でした！
部屋からの景色は絶景で、温泉良し、料理も良しと大変素晴らしい宿でした。
また駐車場に隣接するブランコやハンモックは子供が楽しめてさらに良かったです。
また駐車場に隣接するブランコやハンモックは子供が楽しめてさらに良かったです。
Takeshi
ゆっくり出来ました。
部屋はきれいでしたが、個室の露天風呂のボタンが押してもお湯が出てこなかった。阿蘇の山々はきれいでした。牛肉は柔らかくて美味しかったです。
Verified traveler
とにかく終始スタッフの方の対応や表情がとても素敵でした(*^^*)
皆さん気に掛けてくださり、気持ち良く過ごすことが出来ました。
コロナ禍でしたので、込み合わないよう日帰り温泉の利用に制限をかけられていたこともありゆったり楽しめました。
ご飯も美味しかったです!!
皆さん気に掛けてくださり、気持ち良く過ごすことが出来ました。
コロナ禍でしたので、込み合わないよう日帰り温泉の利用に制限をかけられていたこともありゆったり楽しめました。
ご飯も美味しかったです!!
mickey
スタッフは親切で、気持ちよく滞在できました。部屋からの景色も素晴らしかったです。
車椅子での滞在も可能でしたが、もっとバリアフリーが進めば、と思います。
車椅子での滞在も可能でしたが、もっとバリアフリーが進めば、と思います。
Kazuhiko
食事大変美味しくいただきました。
スタッフの方々の対応も丁寧で全く嫌な感じはなかったです。
スタッフの方々の対応も丁寧で全く嫌な感じはなかったです。
Chi Kau
位置比較遠，寧靜/舒適/食物不錯
隔音一般
隔音一般
Verified traveler
小さい子供いましたがスタッフ皆さんとても親切で安心して過ごすことが出来ました。
CHEN-HSUAN
非常放鬆的飯店 這次總共9大4小同遊..
飯店前台人員 服務非常棒
早餐以及晚餐真的很美味...
期待再去享受一次
飯店前台人員 服務非常棒
早餐以及晚餐真的很美味...
期待再去享受一次
Verified traveler
料理が美味しくない
肝心の料理が美味しくないです。
温かいはずの料理が冷めて出てくる。
美味しかったのは白米と焼いた肉のみ。
デザートも美味しくないです。
サービスを半分にして料理に力を入れたほうが良いと思います。
温かいはずの料理が冷めて出てくる。
美味しかったのは白米と焼いた肉のみ。
デザートも美味しくないです。
サービスを半分にして料理に力を入れたほうが良いと思います。
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Yumeshizuku
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