Name: Red Roof Inn Abingdon
Address: 887 Empire Drive Exit 19 Off I 81, Abingdon, 24210, US

10/10

Exceptional

04 Aug 2026

Catherine

Clean room, very comfortable bed, clean shower

8/10

Excellent

15 Jul 2026

Victor

This hotel is ok if you’re a landscaping guy or construction worker or need a quick cheap night sleep. Ac was great,hot water and tv were great too but dont espect luxury this is an old simple hotel.

Self

4/10

Poor

12 Jul 2026

Mark

The motel was now well kept.

Self

6/10

Pleasant

03 Jul 2026

Joseph

The lady who checked us in was great, but the actual room not so much, this place hasn't been updated since it was built, everything was old and dated including the mattress and pillows, the a/c barely worked and was extremely loud as was the bath fan, half the lights didn't work, the refrigerator has never been defrosted and had a bag of something frozen solid in the freezer probably from last year, and the room smelled like it hosted a smoking convention the day before . But the pizza place in the parking lot was excellent... best pizza I have had in a long time..

Partner

10/10

Exceptional

28 Jun 2026

Steve

Was a nice safe and convenient hotel. Room was clean but smelt a bit musty. After the ac fan ran for 10 mins it was gone. We were a drop in and the hotel looked full so I imagine we were put in a room that was not used that often. Would stay again!

Partner

8/10

Excellent

20 Jun 2026

Stephen

Older motel and dated, but clean. Great friendly and helpful staff. Will stay there again.

Self

6/10

Pleasant

19 Jun 2026

Roseann

It was okay!

Friends

4/10

Poor

18 Jun 2026

Michael

Bed was hard as a brick. Sink wouldn’t drain. Only seating was an office type chair.

Self

10/10

Exceptional

15 Jun 2026

Timothy

Everything was pretty good, no complaints.

Self

8/10

Excellent

14 Jun 2026

Marcia

Desk staff handled my cranky husband with under.

Partner

8/10

Excellent

08 Jun 2026

Cristina

We arrived for a race. The location was perfect and convenient, we were able to get coffee from starbucks across the street as well as close proximity to other small stores. The staff was nice and helpful. If you need a quick stop, this is perfect. I did miss having a hairdryer in the room.

Partner

8/10

Excellent

23 May 2026

LISA

Staff and Room nice. No lock flip over lock on door. Bathroom door did not shut properly

Business

10/10

Exceptional

16 May 2026

Pippa

The room was very clean. The staff was friendly and helpful. PizzaLand is within walking distance.

Pet

10/10

Exceptional

30 Apr 2026

Rose

Gentleman that checked us in and out was very polite. Room was clean, close to a lot of stuff. Was nice to get up in the mornin and go right over to Cracker Barrel for breakfast. Would stay here again

Friends_and_family Friends

2/10

Poor

26 Apr 2026

Sammy

Upon arrival, there was a big brown stain on the bedspread was not offered another room. The room smelled of mildew and had plaster peeling off the wall, ask for a refund and was denied by the manager of the facility. Hotels.com was no help at all.

Self

8/10

Excellent

24 Apr 2026

Melanie

Decent room for a great price

Self

8/10

Excellent

21 Apr 2026

Bin

Parking was easy and secure, nice grassy dog walking area and great location.

10/10

Exceptional

19 Apr 2026

mike

Yes

6/10

Pleasant

18 Apr 2026

Kayla

Very few lightbulbs and outlets worked

Family

10/10

Exceptional

17 Apr 2026

John

Everything was as expected for an inexpensive motel and we just sleep there and move on to our next destination

Family

4/10

Poor

15 Apr 2026

Benjamin

Their cheapest rate is for a smoking room so be careful!

Self

8/10

Excellent

12 Apr 2026

Margaret

The room was fine for the price. No frills, but it was in a good location. Next door to a Cracker Barrel was a plus! Staff was pleasant.

10/10

Exceptional

07 Apr 2026

Theresa

Rooms were clean. Thank you!

Partner

8/10

Excellent

03 Apr 2026

Deborah

Pet friendly.. nice area for walking and relieving…
No coffee in lobby,

8/10

Excellent

21 Mar 2026

Sarah

Good clean room, restaurant next door, safe and quiet.

Self

6/10

Pleasant

02 Mar 2026

Robert

Bed was worn out. Very uncomfortable.

Partner

10/10

Exceptional

17 Jan 2026

Margaret

friendly and efficient staff

Partner

10/10

Exceptional

11 Jan 2026

Angel

Room was great and beds for comfy

Business

2/10

Poor

22 Dec 2025

nathan

The room was an absolute mess and smelled terrible. The remote did not work, the microwave did not work, the shower looked like it was disease ridden. The exterior of the building was nice, but the room was absolutely disgusting

Business

4/10

Poor

24 Nov 2025

Peyton

Staff was very friendly but the deadbolt on our door could not be used unless we wanted to spend 10 minutes trying to undo it. walking around barefoot in the room after our showers our feet got dirty quickly do to the floors needing to be mopped.

10/10

Exceptional

23 Nov 2025

Kevin

The hotel is a bit dated, but everything was clean and the room had everything i needed. This hotel is a great value for the cost.

2/10

Poor

21 Nov 2025

Winston

Yes

Business

10/10

Exceptional

05 Nov 2025

ERIK

Good place for the money

10/10

Exceptional

25 Oct 2025

ROBERT

Parking was easy and secure. Location is conveniently close to numerous restaurants, gas stations, and shops. Price is great.

Leisure Family

10/10

Exceptional

24 Oct 2025

Cheryl

We really enjoyed our two nights there. It is nothing fancy but the staff were amazing. We will be back. And my husband loved that they had smoking rooms. It made his stay even better.

Leisure Partner

2/10

Poor

20 Oct 2025

Jodi

Dilapidated, horrid smells. Bed should not be called a bed. Dirty with trash every

8/10

Excellent

19 Oct 2025

James

Very friendly staff. The rooms are fairly priced for their age. It's a good option for those looking for less perks/less expensive lodging. The bed was surprisingly comfortable. The space was quiet and I slept like a rock.

4/10

Poor

11 Oct 2025

Paige

The room itself was pretty dingy and dark. The shower didnt give hot water (barely warm), the power strip on the night table didnt work, and the coffee pot also didnt work. Luckily, we only used the room to sleep. The pet areas were great, spacious and inviting.

Partner

8/10

Excellent

07 Oct 2025

Rob

no issues

Leisure Family

10/10

Exceptional

28 Sep 2025

Tammy

Quiet clean rooms, off the main road, easy access to entrance, plenty of parking, all at an affordable price. I would recommend this place.

Leisure Partner

10/10

Exceptional

27 Sep 2025

Kathey

Had to make an emergency trip to maryland. We stopped it was the best decision ever! The front desk lady was super nice. We were only there for a few hours but it was quiet the best sleep we had in a while. Will probably stay on my way back home

Leisure Family

4/10

Poor

27 Sep 2025

Marcia

Manager was wonderful Room had non woking lamps and electrical outlet. Towels were with dirty or dingy. Great location and good for pet

Self

10/10

Exceptional

23 Sep 2025

Remmington

The room was very clean

10/10

Exceptional

23 Sep 2025

richard

I was here for two nights and one it is very convenient to the Barter theater and great restaurants in Abington.

Leisure

10/10

Exceptional

16 Sep 2025

Theresa

Nice hotel

Leisure Friends

2/10

Poor

16 Sep 2025

Deanna

I do not recommend the Red Roof In. In Abingdon. The place was dirty. The towels were so old they were beige…not white. There were water stains on the ceilings and a wall that had sheetrock damage that was not repaired. The tub was just old with moldy caulking around it. Stay somewhere else.

Leisure Family

2/10

Poor

16 Sep 2025

LETHA

This was awful

I am writing to formally express my deep dissatisfaction with my recent stay at your hotel. The experience was far below acceptable standards and raised serious concerns regarding cleanliness, maintenance, and customer service.
Upon entering the room, it was immediately clear that it had not been properly cleaned or maintained. Specifically:
There were cockroaches and socks under the bed, near the headboard, as well as substantial dirt and debris as well as what looked like cat litter, indicating a complete lack of thorough housekeeping.
The beds had hair all over them, and the dust covers were stained and covered in hair.
Pillowcases were visibly dirty, and the fridge was unclean.
There was dust throughout the room, suggesting it had not been cleaned in quite some time.
The ice machine was out of order, and no housekeeping service was provided during the stay.
To make matters worse, we were nearly double-charged for the room, which added unnecessary stress.
The customer service was unhelpful and dismissive, failing to address or resolve any of these issues.
If you would like photos of the cockroaches and condition near the beds and refrigerator, I will provide them along with a formal complaint.
This experience was extremely disappointing and unacceptable for any guest, let alone for the price paid. I am requesting a full explanation of how such conditions were allowed, as well as a refund or appropriate compensation for the inconvenience and discomfort caused.

Business

8/10

Excellent

15 Sep 2025

Alycia

Everything was fine. We chose this site for the cat and it worked out.

Leisure Family

4/10

Poor

14 Sep 2025

Scott

Could not recommend this hotel

The hotel was old and need of a major update. Beds were uncomfortable, furniture was old, desk chair had a rip and the floors felt dirty. Grounds in general were not maintained, stairs were rusty and in need of care. Not having a breakfast was a disappointment. Front desk person was friendly and knowledgeable

Friends_and_family Family

6/10

Pleasant

07 Sep 2025

Rebecca

I had to walk up to 2nd floor when I thought i was getting a handicapped room.

Business Partner

6/10

Pleasant

24 Aug 2025

Richard

I've stayed there several times over the last few years, and the property is the same as it always has been. It is a very budget hotel. It's old and there are usually little problems , but nothing I couldn't live with for one night. What was different this time was that I was not given the kind of room that I reserved, and the desk clerk's comment on it was something to the order of, you have a bed you have a TV, you have a shower. What more do you need? Given some other problems over the years, I think that will count as the last straw and I will stay elsewhere when in Abingdon.

Leisure Self

8/10

Excellent

15 Aug 2025

Bente

Hairdryer didn’t work.
No tea only coffee in room.

Much better condition than Ref Roof in Marion.

Friends_and_family Family

8/10

Excellent

13 Aug 2025

Marilynn

Everything was fine . Clean rooms, bed hard but other wise aok to stay for a overnight stay we were happy. Person who checked us in was very kind and polite. I appreciate that since that was are first time in that area.

Leisure Family

2/10

Poor

08 Aug 2025

Rodney

No house keeping unless needed. Room smelled like chemicals. Breakfast was terrible.

Leisure Family

2/10

Poor

05 Aug 2025

Peggy

Room was not as pictured on your site. Room was filthy. Bed was terrible. It sunk down in the middle. Bathroom was tiny. No storage or a place to put out your things. No outlet for hairdryer in bathroom so hair had to be done I er the tiny dining table. Ceiling was peeling. Will never stay here again.

Partner

6/10

Pleasant

03 Aug 2025

Lisa

Definitely needs a good cleaning but it’s ok for a quick rest

Business

4/10

Poor

03 Aug 2025

Grey

We had to buy a mattress topper from walmart the mattress was so hard. You could feel every spring. We also bought candles to relax the stench of 20 year old cigarette smoke

Leisure Family

4/10

Poor

30 Jul 2025

mercedes

Red Roof Abingdon, VA

Front staff gentleman at time of check in was super helpful and friendly. First room I got had the bathtub bottom all peeling and overhead ceiling tile with mold & mildew. Second room was better but had cracks in bathtub floor also. Towels are hard and dull looking. Beds are lumpy and hard. Two measly pillows.
Room could have used a good thorough cleaning.

Water pressure and temp was good.

Friends_and_family Family

2/10

Poor

28 Jul 2025

Karen

Property was not as advertised. The room was run down, bugs on the floor, the sheets were moist from the moisture in the room, the coffee maker and phone were broken, the hi/med/low on the AC didn’t work. Tried to cancel the second night and they gave us the run around and tomatoes wouldn’t let us cancel. Terrible service.

6/10

Pleasant

16 Jun 2025

Harold

It was okay had plenty of room but could have been a little cleaner like in the dressers doors and night stand the ice bucket the tv was some what clean but streaked up and the telephone didn't work looked like it had been thrown across the room and the tub on the bottom needed to be cleaner and clean from hir from coming up out of the drain and drain better you stand ankle deep in water and need to pay better attention to the lennon to make sure they're no hir in them pretty much just needs to be cleaner or the cleaners need to do their job a little better it looks clean but once you get to looking or staying its not that clean im not looking for a 5 start holetell just to be clean. and or do ther job. I don't want to have to pay more to stay in a clean room i don't mind to stay in a older hotel long as its clean and it wasn't dusty just need to be cleaner like the cleaners rushed through it.

Business_and_leisure Family

4/10

Poor

12 Jun 2025

Kelly

The staff were helpful but the rooms were old and not everything worked.

Leisure Pet

6/10

Pleasant

09 Jun 2025

Miya

It was okay for an overnight stay. There are things in the pictures they are not in the room. Both the lamps by our bed didn’t even work. And also the outlets by the bed did not work. Also it seemed like the floors haven’t been swept in a while. Without shoes or socks you could feel the dirt on your feet

6/10

Pleasant

04 Jun 2025

Kelly

Check in was great but the room not so much. Very run down. TV didn’t work, not very clean, door card reader battery went out so keys never worked to get me in and bed very squeaky with every move.

Self

8/10

Excellent

22 May 2025

sergio

I book online, w&en i get there they told me i was book a smoking room, im not sure, so if i want an nin smoking room i need to pay xtra 7 dlls, so i did because im tired, but its weird people who don smoke need to pay moremoney for that stay, thats insane!

2/10

Poor

17 May 2025

Verified traveler

Very dirty. Toilet and tub had grime rings. Sheets stained. No downstairs rooms for handicapped customers. Refused to refund due

10/10

Exceptional

17 May 2025

Joanna

Quick check in. Room is clean and smells nice.

8/10

Excellent

20 Apr 2025

Steve

Very satisfied

A nice, clean no-frills room. Exactly what I was looking for.

8/10

Excellent

17 Apr 2025

Richard

I stay at this Red Roof Inn most every time I stop in Abingdon. There are usually little things that aren't the best, but it's a budget hotel. This room (228) has a problem with the heating/A/C system: the fan won't stay off. The switch is bad. You can ease the knob into a position that turns off the fan, but then it moves and comes back on. I don't want the fan blowing all the time. They also should put a set-screw on the showed handle. It comes off in your hand if you pull on it at all.

Leisure Self

8/10

Excellent

12 Apr 2025

Randall

Expensive for what it is but event weekend in area. Clean.

10/10

Exceptional

12 Apr 2025

Sydney

Was not pleased with the condition of the bathroom. The toilet seat was not attached. The toilet paper holder was missing. The coffee maker was broken. There were also charging docks and they did not work either. Staff was friendly and efficient at check in and the room was clean and comfortable. Really does need some repairs though.

Leisure Friends

10/10

Exceptional

09 Apr 2025

Michael

If you’re looking for a clean place to stay, here you go. I’d recommend.

Leisure Partner

2/10

Poor

30 Mar 2025

Pete

Dirty

Self

8/10

Excellent

18 Mar 2025

Marie

The staff was very accommodating and were very welcoming. the rooms were pretty well kept. the only thing I’d like to be available is more trash bags to change the bags in the room and a location on where to put the trash bags that are full

Leisure Self

10/10

Exceptional

25 Feb 2025

Roshanda

Great!

Business Self

6/10

Pleasant

19 Feb 2025

Juxin

Check in is quick and easy. Parking is good. Room condition is just ok.

10/10

Exceptional

19 Feb 2025

Richard

Great staff attention and support

6/10

Pleasant

18 Feb 2025

Savannah

It’s a cheap motel by the highway. It got the job done but wouldn’t want to stay for more than a night.

Leisure Pet

10/10

Exceptional

13 Feb 2025

stacey

The guy at the front desk was amazing. Very accommodating. Would stay here again.

Leisure Partner

10/10

Exceptional

10 Feb 2025

Luis

Simply a good place to stay at an affordable price

Business Partner

10/10

Exceptional

27 Jan 2025

Robert

Comfortable stay

The room was comfortable and most importantly, the host was amazing.

Self

10/10

Exceptional

12 Jan 2025

Robert

Could be much cleaner. Mirrors very dirty along with bathtub.
Parking lot not plowed covered in snow to where you couldn’t tell what was paved and what was grass.

Leisure Self

6/10

Pleasant

06 Jan 2025

Bonnie

The place was clean but there was a lot of noise and there was people spinning there cars around in the parking lot and sound like someone up stairs was trying too tear there room apart

Business_and_leisure Family

10/10

Exceptional

28 Dec 2024

Thomas

Not bad at all.

Leisure Pet

4/10

Poor

05 Dec 2024

Mary

Spend the extra cash and stay elsewhere. The beds are very uncomfortable. I suspect a straw filled sack would have been more comfortable. The bath tub was severely cracked, repaired, painted and cracked, and repaired barely. The bathroom door was falling off the hinges. The room was frigid. The walls could compare to cardboard. You can hear everything, people walking, talking, traffic etc. The good things, were hot water, didn't get bugs and staff were helpful.

Business

2/10

Poor

25 Nov 2024

Troy

Bad, bad experience

To start with when we have the refrigerator somebody’s food has been left behind yucky, but not a big deal however about 7 PM on Saturday night we took the dogs out for a short walk. We just took the dogs no phones no keys and the hotel key my son drove up. We were talking to him. I went back to the room. The key stopped working went up to the front office. There was a sign due to personnel shortage. We are closed from 3 to 11. Call this number for an emergency, I was standing up there another customer was up there with the same issue. Their key had also stopped working. We all tried several times to call the number and got nothing but a voicemail we contacted corporate. They couldn’t get a hold of anybody. It was cold. I have medical issues finally about quarter after nine he answered the phone and told me I had a family emergency. My family comes first. There was a sign on the door. You’ll just have to wait. I’ll be there in 20 minutes. I understand crap comes up, but when you are running a business like this, and I spoke to a couple other residents who would come out see while we were hanging around the front lobby and they said no he’s usually closed from now until then it was very very and then when he did show up, he pretty much my husband said we need REC key for 131 he keep it and that was it. He didn’t apologize for our inconvenience or nothing. I am now running a fever And coughing uncontrollably. I have never received such horrible service.

Friends_and_family Family

2/10

Poor

22 Nov 2024

Shazim

Place is terrible

Self

2/10

Poor

18 Oct 2024

Joyce

I did not stay at red roof inn. They put someone else in our room which was handicap accessible and did not have anything else that worked for us. They did not let me know until I arrived to check in, which left me scrambling for a place to stay. I ended up at Fairfield Marriott which was delightful.

Leisure Family

10/10

Exceptional

13 Oct 2024

Edwin

Average

Business Self

8/10

Excellent

11 Oct 2024

william

needs dusting, good value

We liked that fact that there was no carpet, clean,
good value, older facility. Inside room horizontal services could use a good dusting.

Partner

8/10

Excellent

01 Oct 2024

Chrystal

Staff were very friendly.

4/10

Poor

25 Sep 2024

Greg

There were bugs everywhere and have no idea what kind kept me up all night every night. Don’t think I’ll be back

Business Pet

6/10

Pleasant

24 Sep 2024

Verified traveler

Checked into the room, there was a wasp on the window on the inside, my friend who I was staying with went to the front desk about it, to which their response was “rooms are connected to the outside, they clean with the doors open”

8/10

Excellent

23 Sep 2024

Dia McDermott

Property was a strong OK

Leisure Family

4/10

Poor

22 Sep 2024

Dwight

For the price they should provide breakfast lounge

Leisure Friends

4/10

Poor

22 Sep 2024

Stevie

Broken shower handle. Cold shower because you couldn’t adjust it. $15 to check in a hour early.

Leisure Family

10/10

Exceptional

20 Sep 2024

Verified traveler

Great little place to stop

It was a nice clean room which had been completely renovated. We had microwave and refrigerator. The towels and sheets were all nice. The bed was comfortable. And the guy who checked us in was amazing

Partner

2/10

Poor

15 Sep 2024

Michael

The stay here was terrible. The room was very dirty just gives me chills thinking about it. Never again.

Leisure Partner

10/10

Exceptional

25 Aug 2024

Douglas

Great location

Leisure Self

8/10

Excellent

18 Aug 2024

mercedes

The room was decent. Curtains didn’t hang all the way. Water damage on ceiling in bathroom. Hardly any pressure in shower. Bed was not very comfortable could feel springs in mattress.

Friends_and_family Family

4/10

Poor

10 Aug 2024

Lauren

Dirty and nasty