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Omnia Hotel Relax & Wellness
Pec Pod Snezkou · Czech Republic
Lucní, 327View location
8.2/10Excellent15 Reviews
Cleanliness9.4/10 9.4
Service8.4/10 8.4
Comfort8.4/10 8.4
Condition8.8/10 8.8
Amenities9.2/10 9.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Omnia Hotel Relax & Wellness
This stylish and contemporary hotel boasts indoor and outdoor sports and wellness facilities. It is within easy walking distance of one of the longest ski slopes in the Czech Republic. The new Černá Hora cable car is just steps from the modern hotel.
The accommodations and interiors are characterized by a combination of high-quality colors and décor designed to provide comfort. The multifunctional sports complex is part of the hotel complex.
After a day of activity in these beautiful surroundings, guests can relax by the pool, enjoy the sauna or a massage, or unwind on the hotel terrace. Modern facilities for conferences and corporate events, with a capacity of up to 200 people, are also available.
Show less
With a stay at Omnia Hotel Relax & Wellness in Janske Lazne, you'll be steps from Krkonoše National Park and a 4-minute drive from Stezka korunami stromů Krkonoše. This hotel is 5.2 mi (8.3 km) from Mladé Buky Golf Club and 5.3 mi (8.5 km) from Černá Hora.
Make yourself at home in one of the 43 guestrooms featuring minibars and LCD televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include luggage storage, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
11:00 PM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Professional property host/manager
Pets allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 1.45 per person, per night, up to 60 nights. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
-
You need to know
- Pool access available from 8:00 AM to 9:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
-
Special Instructions
The front desk is open daily from 7:00 AM - midnight. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Minimal age
18
-
Optional fees
- Uncovered self parking fee: EUR 12 per day
- Pet fee: EUR 21 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Czech
German
English
Italian
Nearby attractions
Krkonoše National Park
0.1 km / 0.1 mi
Stezka korunami stromů Krkonoše
1.7 km / 1 mi
Mladé Buky Golf Club
8.3 km / 5.2 mi
Černá Hora
8.5 km / 5.3 mi
Berta Bobsled Track
8.8 km / 5.5 mi
Ski Slope Zahrádky
12.3 km / 7.7 mi
Portasky Ski Lift
12.9 km / 8 mi
Hnědý vrch Lookout Tower
13 km / 8.1 mi
Ski Slope Javor
14.7 km / 9.2 mi
Relaxpark Pec
15.5 km / 9.6 mi
Pec pod Snezkou Ski Lift
16.6 km / 10.3 mi
Mala Upa Ski Center
17 km / 10.6 mi
Bramberk Ski Lift
17.1 km / 10.6 mi
Pec Pod Snezkou Ski Resort
17.4 km / 10.8 mi
Ruzova hora Ski Lift
19 km / 11.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- American Express
- EC
- JCB
- Diners Club
- MasterCard
- Visa
- Maestro
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Ski slopes
Show 35 more facilities & services
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- 24-hour security
- Smoke detector
- Hotel safe
- Garden
- Terrace
- Sun terrace
- Gym
- Luggage room
- Ski to door acces
- Ski storage
- Café
- Bar
- Restaurant
- Meeting room
- Children playground
- SaunaExtra charge
- MassageExtra charge
- Spa treatmentsExtra charge
- Spa centreExtra charge
- Breakfast
- Breakfast and dinner
- Special dietary options
- Picnic
- Minimum check-in age: 18
- Horse ridingExtra charge
- Cycling / mountain bikingExtra charge
- Mini golfExtra charge
- GolfExtra charge
- TennisExtra charge
- SkiingExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOmnia Hotel Relax & Wellness
DOUBLE WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.BL-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM DELUXE WITH BALCONYFAMILY ROOM • DELUXE WITH BALCONY • 2 Bedrooms • 48 m²FAM.BL-DX
Room overview
Non-smoking room- Room size
- 48 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 2
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable heating
- Soundproof room
- Satellite TV
- Fan
- Desk
- Alarm clock
- 220V power supply
- Wake-up service
Show all 12 amenities
- Wi-fi
- Balcony
- Safe
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOmnia Hotel Relax & Wellness
FAMILY ROOM DELUXE WITH BALCONY
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 48 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 2
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: FAM.BL-DX
Room amenities
- Individually adjustable heating
- Soundproof room
- Satellite TV
- Fan
- Desk
- Alarm clock
- 220V power supply
- Wake-up service
- Wi-fi
- Balcony
- Safe
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOmnia Hotel Relax & Wellness
FAMILY ROOM SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: FAM.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE WITH TERRACEJUNIOR SUITE • WITH TERRACE • 1 Bedroom • 42 m²JSU.TR
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 2–4 • Adults: max. 2 • Children: max. 3
- Bed setup
- Sofa bed, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Soundproof room
- Hairdryer
- TV
- Radio
- Safe
- Balcony
- Terrace
- Wi-fi
Show all 14 amenities
- Wake-up service
- 220V power supply
- Toiletries
- Desk
- Fan
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOmnia Hotel Relax & Wellness
JUNIOR SUITE WITH TERRACE
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 2–4 • Adults: max. 2 • Children: max. 3
- Bed setup
- Sofa bed, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: JSU.TR
Room amenities
- Soundproof room
- Hairdryer
- TV
- Radio
- Safe
- Balcony
- Terrace
- Wi-fi
- Wake-up service
- 220V power supply
- Toiletries
- Desk
- Fan
- Satellite TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIOR WITH TERRACESUITE • SUPERIOR WITH TERRACESUI.SU-TR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOmnia Hotel Relax & Wellness
SUITE SUPERIOR WITH TERRACE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR WITH TERRACE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU-TR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE WITH JACUZZISUITE • DELUXE WITH JACUZZI • 1 Bedroom • 53 m²SUI.DX-JA
Room overview
Non-smoking room- Room size
- 53 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 3
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- DELUXE WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wake-up service
- 220V power supply
- Soundproof room
- Satellite TV
- Bathrobes
- Hydro-massage bath
- Alarm clock
Show all 16 amenities
- Toiletries
- Hairdryer
- TV
- Safe
- Living room: 1
- Balcony
- Desk
- Terrace
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOmnia Hotel Relax & Wellness
SUITE DELUXE WITH JACUZZI
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 53 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 3
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- DELUXE WITH JACUZZI
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-JA
Room amenities
- Wi-fi
- Wake-up service
- 220V power supply
- Soundproof room
- Satellite TV
- Bathrobes
- Hydro-massage bath
- Alarm clock
- Toiletries
- Hairdryer
- TV
- Safe
- Living room: 1
- Balcony
- Desk
- Terrace
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 24 m²DBL.SU
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- TV
- Individually adjustable heating
- Safe
- Balcony
- Wi-fi
- Wake-up service
- Soundproof room
Show all 15 amenities
- 220V power supply
- Alarm clock
- Toiletries
- Desk
- Fan
- Satellite TV
- Smoke detector
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOmnia Hotel Relax & Wellness
DOUBLE SUPERIOR
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Room amenities
- Hairdryer
- TV
- Individually adjustable heating
- Safe
- Balcony
- Wi-fi
- Wake-up service
- Soundproof room
- 220V power supply
- Alarm clock
- Toiletries
- Desk
- Fan
- Satellite TV
- Smoke detector
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE WITH BALCONYDOUBLE • WITH BALCONY • 1 Bedroom • 24 m²DBL.BL
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Satellite TV
- Fan
- Desk
- Hairdryer
- TV
- Carpeted floors
- Individually adjustable heating
- Safe
Show all 16 amenities
- Balcony
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- 220V power supply
- Alarm clock
- Toiletries
- Soundproof room
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOmnia Hotel Relax & Wellness
DOUBLE WITH BALCONY
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.BL
Room amenities
- Satellite TV
- Fan
- Desk
- Hairdryer
- TV
- Carpeted floors
- Individually adjustable heating
- Safe
- Balcony
- Wheelchair-accessible
- Wi-fi
- Wake-up service
- 220V power supply
- Alarm clock
- Toiletries
- Soundproof room
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR WITH BALCONYDOUBLE • SUPERIOR WITH BALCONYDBL.BL-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOmnia Hotel Relax & Wellness
DOUBLE SUPERIOR WITH BALCONY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: DBL.BL-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DUPLEXSUITE • DUPLEXSUI.DP-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DUPLEX
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOmnia Hotel Relax & Wellness
SUITE DUPLEX
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DUPLEX
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DP-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXESUITE • DELUXESUI.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOmnia Hotel Relax & Wellness
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIORSUITE • SUPERIOR • 2 Bedrooms • 58 m²SUI.SU-1
Room overview
Non-smoking room- Room size
- 58 m²
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 5
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- TV
- Radio
- Individually adjustable heating
- Safe
- Balcony
- Wi-fi
- Wake-up service
Show all 15 amenities
- 220V power supply
- Alarm clock
- Toiletries
- Desk
- Fan
- Satellite TV
- Soundproof room
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOmnia Hotel Relax & Wellness
SUITE SUPERIOR
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 58 m²
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 5
- Bed setup
- King-size bed 150-183 width, Sofa bed
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU-1
Room amenities
- Hairdryer
- TV
- Radio
- Individually adjustable heating
- Safe
- Balcony
- Wi-fi
- Wake-up service
- 220V power supply
- Alarm clock
- Toiletries
- Desk
- Fan
- Satellite TV
- Soundproof room
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DUPLEXSUITE • DUPLEX • 1 Bedroom • 42 m²SUI.DP
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 3
- Bed setup
- Bunk beds, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- DUPLEX
Adult and child limits apply within the room's total guest limit.
Room amenities
- Alarm clock
- Hairdryer
- TV
- Safe
- Balcony
- Wi-fi
- Wake-up service
- 220V power supply
Show all 14 amenities
- Toiletries
- Desk
- Bathrobes
- Fan
- Satellite TV
- Soundproof room
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityOmnia Hotel Relax & Wellness
SUITE DUPLEX
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–4 • Adults: max. 2 • Children: max. 3
- Bed setup
- Bunk beds, 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- DUPLEX
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DP
Room amenities
- Alarm clock
- Hairdryer
- TV
- Safe
- Balcony
- Wi-fi
- Wake-up service
- 220V power supply
- Toiletries
- Desk
- Bathrobes
- Fan
- Satellite TV
- Soundproof room
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Omnia Hotel Relax & Wellness
5
reviews shown
Daiana
We initially booked a triple room, but upon arrival, we were not given the room we reserved. The receptionist was unhelpful, unfriendly, and made no effort to resolve the situation. Instead of offering a solution, she demanded an extra fee of 500 CZK per night for an additional bed. When we asked to speak with the manager, she refused to let us do so. Overall, the service was extremely disappointing and unprofessional. That said, the hotel itself is clean and well-maintained. We really liked the sauna, the pool, and the room in general. It’s just disappointing that the hotel offers triple rooms for booking when they apparently don’t have them available.
Aldo
Good
William
Would not recommend as failed in many ways
First impression was really off-putting because whole place stunk of chlorine - the smell was omnipresent and strong, from the foyer, hallways, everywhere. Never experienced that before and mostly book hotels with a pool.
Staff was very unhelpful, one receptionist literally rolled her eyes when I asked a question about ski storage. Breakfast was not great but it was ok, except for things were running out often and one had to ask several times (and wait..) for them to be re-filled.
We were on the first floor and the hallway carpet was dappled with many areas of bleach/cleaning product stains, which does not give a good impression. The room was a nice surprise, that was comfortable and relatively clean (except the shower has balls of fluff/dust). Even tho we left one day well before noon and left tag on the door for the room to be cleaned, it has not been attended to at all. And again, reception was unapologetic and not particularly helpful (same person on duty).
It was very disappointing over all, especially after seeing the fancy photos on-line AND the money we paid! I am happy to overlook things here and there, especially if the staff is helpful and willing to rectify, but this was consistently below standard to say the least and in many areas, so I would not recommend this place, needless to say I will not be returning. Which is a pity because the area and the skiing was great!
Staff was very unhelpful, one receptionist literally rolled her eyes when I asked a question about ski storage. Breakfast was not great but it was ok, except for things were running out often and one had to ask several times (and wait..) for them to be re-filled.
We were on the first floor and the hallway carpet was dappled with many areas of bleach/cleaning product stains, which does not give a good impression. The room was a nice surprise, that was comfortable and relatively clean (except the shower has balls of fluff/dust). Even tho we left one day well before noon and left tag on the door for the room to be cleaned, it has not been attended to at all. And again, reception was unapologetic and not particularly helpful (same person on duty).
It was very disappointing over all, especially after seeing the fancy photos on-line AND the money we paid! I am happy to overlook things here and there, especially if the staff is helpful and willing to rectify, but this was consistently below standard to say the least and in many areas, so I would not recommend this place, needless to say I will not be returning. Which is a pity because the area and the skiing was great!
Tony Giovanni
Sehr schönes Hotel direkt am Skilift.
Für die Parkplätze und das Schwimmbad muss man extra zahlen.
Für die Parkplätze und das Schwimmbad muss man extra zahlen.
Robert
Sehr schönes Hotel für einen kleinen Wanderurlaub.
Frühstück ist gut und abwechslungsreich.
Zimmer sind schön, modern und sauber.
Kopfkissen sind etwas flach aber ok.
Parken ist relativ teuer.
Beim Spa leider etwas unflexibel. Wir wollten kurz vor Schluss (21:00) noch 2 Stunden ins Spa. Dies wäre leider nur gegen den vollen Preis von 8€ möglich.
Frühstück ist gut und abwechslungsreich.
Zimmer sind schön, modern und sauber.
Kopfkissen sind etwas flach aber ok.
Parken ist relativ teuer.
Beim Spa leider etwas unflexibel. Wir wollten kurz vor Schluss (21:00) noch 2 Stunden ins Spa. Dies wäre leider nur gegen den vollen Preis von 8€ möglich.
Location & surroundings
Omnia Hotel Relax & Wellness
Lucní, 327, Janske Lazne, Czech Republic
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Omnia Hotel Relax & Wellness
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