Infinity Hotel

10/10

Exceptional

26 Jun 2026

Amber J

The hotel room was fantastic. Easy to use AC and spacious room. Little noisy first night from the neighbors bumping around but with the AC running and my own fan, didn't hear anything. Loved the cafe near the lobby. The fireplace was awesome, especially early mornings waiting for the uber driver.

Business

10/10

Exceptional

25 Jun 2026

Carolyn

The staff were very nice and accommodating and the location was great. The king room was small but fine for one person and included a fridge and microwave. Loved the Twisted Street Cafe. I would definitely stay again.

Self

8/10

Excellent

19 Jun 2026

Hope

Location was great. Rooms are small. No closets- just a bar to hang items on. Bathroom is small, but adequate with a spacious shower. Small kitchenette/bar with sink, doubled as a vanity for me. Full length mirror was right across from it. Unique room layout with windows that look out over the hallways to an open courtyard so we had to keep the blinds down for privacy all the time. Any noise from activity down in the courtyard traveled up to the room if the window was open. Small cafe was very good for breakfast and snacks. Bed was comfortable and clean. Plenty of food and shopping close by. We mostly walked everywhere but Waymo, Uber and Lift are readily available.

Partner

8/10

Excellent

11 Jun 2026

Maria

Great hotel and I’d def stay again, the only drawback is the way the noise. Could be the way the noise carries through the hallways. Also the foot steps from the room above us were easy to hear. But the area is wonderful and it’s a great value for SF. I’d stay again.

Partner

10/10

Exceptional

01 Jun 2026

LIZ

Great property in a very convenient part of the city. Would definitely stay again.

Family

8/10

Excellent

30 May 2026

Peter

Friendly, helpful staff. Rooms good value, I just wish they were better soundproofed.

Self

10/10

Exceptional

26 May 2026

Betsy

Great property if you need that location.

10/10

Exceptional

19 May 2026

Marcy

Great option in an awesome location; close to so many things! Despite being in a busy location, hotel and rooms are very quiet.

Self

8/10

Excellent

10 May 2026

Penny

Room was clean. They had a washlet for the toilet…unfortunately was not working.
Nice rooftop outdoor area for hanging.
Did get noisey because it had open atrium and the sound carried up.
Off site parking was not a problem but maybe if it was a busy season, could be an issue?
Otherwise nice area to stay in.

Partner

10/10

Exceptional

27 Apr 2026

Genevieve

Erik at the front desk was great!

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Odalys

Enjoyable stay. Very clean room/overall hotel.
the staff was kind and professional

Partner

6/10

Pleasant

26 Mar 2026

Kathleen

The noise from traffic on Lombard Street was bad. The location was great!
The lights were confusing to use in the room.

6/10

Pleasant

11 Mar 2026

Anthony

Didn't realize the gym was just a small Peleton room; some rooms do not have much light or a view at all

6/10

Pleasant

04 Mar 2026

Laura

No parking, rooms very small and everyone could look in our room.

10/10

Exceptional

27 Feb 2026

Deanie

Staff was absolutely exceptional

10/10

Exceptional

21 Feb 2026

Janine

The location was perfect. The property was clean, well designed and had everything we needed for an overnight stay in SF. The front desk staff were very friendly. Cozy fire place outside, refillable water station, coffee shop, and great walking location to many places. We traveled with two kids under 7.

Family_with_children

10/10

Exceptional

16 Feb 2026

Caleb

Clean room, ample space.

Leisure Partner

2/10

Poor

08 Feb 2026

Thomas

The rooms completely lack privacy. Windows open onto the hallways. People see you as they walk by. The general manager is only on site for 3 hours a day and will not respond to any escalated concerns. Could not recommend this place to anyone.

Leisure Partner

10/10

Exceptional

08 Feb 2026

Muhammed

What you pay what you get , its great for the price and clean room

10/10

Exceptional

01 Feb 2026

Julia

The staff is warm and welcoming. The hotel is very well appointed with great attention to detail such as a chest of drawers, a large well lit bathroom with a counter, a highly functional and comfortable bedroom. And a perfect location for dining and shopping.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Cristina

Quiet small hotel in a neighborhood with good coffee and food options. The staff is very friendly.

Friends_and_family Family

10/10

Exceptional

11 Jan 2026

Irena

Everyone so friendly, place is so clean and great accommodations 💗

Friends_and_family Friends

8/10

Excellent

06 Jan 2026

Lillian

Great room and location! Rooms were so loud though.

Friends_and_family Friends

10/10

Exceptional

05 Jan 2026

Andrew

Great hotel!

10/10

Exceptional

22 Dec 2025

Amanda

Great location

10/10

Exceptional

16 Dec 2025

Elaisa

What a cute little hotel, everything from the zen garden, to the cozy room! What a delight to be near the golden gate and amongst great eateries!

Friends_and_family Family

10/10

Exceptional

12 Dec 2025

Josh

Great location

Business

10/10

Exceptional

10 Dec 2025

keola t

Staff was really nice, rooms spacious and clean

Leisure Partner

10/10

Exceptional

24 Nov 2025

Shane

Room was clean, amenities were appreciated.
If you aren’t a Hilton rewards member, they do charge for water bottles. Check in/out process was simple. They had my room ready early which was also nice. Parking is limited with a small garage across the street that is shared among all the business near by.

Friends_and_family Family

10/10

Exceptional

13 Nov 2025

Eugene

No parking needed

6/10

Pleasant

07 Nov 2025

Mary

It was okay- the street noise is

4/10

Poor

06 Nov 2025

DAFNA

The room doesn’t have daylight and all the windows face the corridor, like in a train. The carpet was stained and not really clean.

10/10

Exceptional

04 Nov 2025

Melanie

Great hotel staff and location

Business Partner

8/10

Excellent

03 Nov 2025

Timothy

Lot's of shops / restaurants nearby. Easy walk to Marina Green and Palace of Fine Arts.

6/10

Pleasant

24 Oct 2025

Amy

It was very clean and modern. It is odd to have no windows to the outside (only the hallway) abd that seem to make it louder than a typical hotel.

Business Self

6/10

Pleasant

10 Oct 2025

Rick

Room was small and dark. Shower leaked. Little place to put things.

Business

10/10

Exceptional

02 Oct 2025

Kaylee

Simply amazing

Business

10/10

Exceptional

28 Sep 2025

Elizabeth

Nice convenient spot and friendly staff

Leisure Family

10/10

Exceptional

05 Sep 2025

Bridget

Stay here once a year, great area with lots of dining options.

8/10

Excellent

01 Sep 2025

angela

Very close to many restaurants and the marina area

Leisure Partner

8/10

Excellent

31 Aug 2025

Ronald

80 days in SF to join the real world

Front desk staff were excellent except di not inform us that we needed to ask for clean up service daily - room - very low light for ladies make up = we are 80 = need more bars in the shower and instructions on how to operate - a matt on the tub would be beneficial - a note there are no glasses but use paper cups - no tea option in the unit - only coffee - TV options are very limited - expand -

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

Ihor

small cozy hotel in a great location, quiet, cozy, very friendly staff.

Leisure Family

10/10

Exceptional

18 Aug 2025

Dean

Exceeded expectations.

This is a very nice hotel, right in the heart of the Marina District. It's close to all kinds of shopping and restaurants. The staff took care of all of our needs, and the rooms were clean and nicely furnished. As a bonus, there are two nice rooftop decks with great views.

Friends_and_family Family

10/10

Exceptional

18 Aug 2025

Bo Kyung

In a very convenient location. Plenty of food options are available both in the hotel and nearby. The Big Bus Tour stops right by one of the hotel entrances.Beds and pillows were comfy.

10/10

Exceptional

10 Aug 2025

choongrak

Location is great. Lots of dinning options. Bed is comfortable. No onsite parking. Uber and Lyft plentiful and cheap.

Leisure Family

10/10

Exceptional

09 Aug 2025

Kristen

No exterior rooms

Leisure

8/10

Excellent

08 Aug 2025

Stephen

Everything was clean in room except carpet! Needs to be replaced! I ended up with athlete's foot.Rm 312 Smelled like bad feet.bad

Leisure Partner

10/10

Exceptional

27 Jul 2025

Elena

Very convenient

10/10

Exceptional

27 Jul 2025

Heidi

Was amazing! Staff was so friendly! Loved the location

Leisure Friends

10/10

Exceptional

26 Jul 2025

Tami

Super accommodating staff and room met all my expectations.

10/10

Exceptional

23 Jul 2025

Kenton

Great option if you want to stay in the Cow Hollow/ Marina Bay Area. There is a separate sandwich shop adjacent to and connected to the hotel that was very convenient.

Business_and_leisure Family

10/10

Exceptional

18 Jul 2025

ChristiLynette

Excellent location and amenities!

Business Self

10/10

Exceptional

18 Jul 2025

Felicia

I really love where the hotel is located. I wish they had parking. Unfortunately, we had to pay extra at a contracted garage. The hallways can be loud, the room we were in is very close to the elevator so the sound of it running is a bit annoying but no biggie. We loved our stay. Eric and the other staff were courteous and quick to provide service.

Leisure Family

10/10

Exceptional

13 Jul 2025

Leslie

Staff is friendly, location is centralized and the cafe is perfect. Second stay at Infinity SF.

Leisure Friends

10/10

Exceptional

21 May 2025

Daile

Está bien ubicada

Leisure Family

10/10

Exceptional

20 May 2025

Ronald

left my heart there!💕

Great friendly service. Super location.

Friends_and_family Family

6/10

Pleasant

19 May 2025

Maria Andrea

The hotel is ok, easy access and affordable.

Leisure Friends

8/10

Excellent

14 May 2025

JONGHO

Been pleasure to be here. Nice staffs, nice location.
All was good, except the malfunction of shower heads. Staff did they best to solve, including changing the room.

Self

10/10

Exceptional

13 May 2025

Barbara

The hotel was convenient and provided the overnight stay we were seeking. Plenty of restaurants near and a short walk to the Marina was a plus!

8/10

Excellent

04 May 2025

Kiel

The proximity to the Presidio was perfect for my morning runs

Business Self

10/10

Exceptional

04 May 2025

Adam

Great location and well appointed ammenties.
Great staff. Room was comfortable and cooly decorated. Just keep in mind no onsite parking. Available parking garage is a stone throw away however it is unattended so remove all valuables.
Great shopping and resties cool vibe!

6/10

Pleasant

25 Apr 2025

Jennifer

A short walk to Palace of Fine Arts & East Beach which has wonderful views. Great places to dine around the property.

Leisure Family_with_children

10/10

Exceptional

22 Apr 2025

Rodney

We’ll be back!

We will absolutely stay here again! Good service, restaurants and sights nearby, lobby lounge and rooftop lounge were clean and comfortable.

Partner

8/10

Excellent

07 Apr 2025

Jonathan

Overall, loved my stay here! Staff was great and wonderful, took care of my luggage on my flights day coming in and out. Room was the perfect size, clean, and had a great modern look.
Only complaint would be the thinness of the walls and perhaps front door? We were by the elevator, so that never helps, though ear plugs were provided :) Sometimes things like that can't be helped! I managed to sleep alright in my comfortable bed, so what more could you ask for :D

Business_and_leisure Friends

10/10

Exceptional

06 Apr 2025

Shailen

Close to Presidio and the Palace of Fine Arts.

Leisure Family

8/10

Excellent

02 Apr 2025

Linda

Hi! This hotel had very kind front desk staff that was available when needed. We had a rental car and they let us park it out front while we unloaded and freshened up to head back out. You would need an uber to get to the Pier and there are just random things around like a Verizon store, a burger shop, etc. It’s not in the middle of things. I do suggest if you take a left when you walk out and go straight it’s a bit more scenic, restaurants and stores. We had a 3rd floor room and it was a little noisy as you can hear people from the patio. The room offers earplugs which came in handy! There is also no dining room service. There is a cafe downstairs though. There is no travel hairdryer in the bathroom. If you want something with room service and lots of amenities this wouldn’t be it. This hotel is clean and the shower had great water pressure. Overall it was a good stay and I would recommend.

Leisure Partner

10/10

Exceptional

12 Feb 2025

Jeremy

Very clean very nice Staff

Leisure Partner

8/10

Excellent

10 Feb 2025

Juanita

SF

Checked myself in, very nice and accommodating staff. Had issues with the shower engaging…but eventually a trickle emerged.

Business Self

8/10

Excellent

09 Feb 2025

Robert

Fine

10/10

Exceptional

02 Feb 2025

Nicole

Very nice staff and great location

Leisure Family

10/10

Exceptional

01 Feb 2025

Chris

Clean and convenient. Will need to use the provided ear plugs.

Leisure Family

4/10

Poor

22 Jan 2025

Amanda

So many good things about this hotel. The check in staff was so nice, the room was well appointed and very clean. Good walkable neighborhood, easy parking. The list goes on. But.. the walls and floors are paper thin, making it almost impossible to get any sleep. I’m not a light sleeper, I’ll add that. At 4 am, the person above us was walking around in high heels packing to leave, and it sounded like she was in our room. Every room door shutting (within the neighboring 10-15 doors) sounds like it’s your door shutting. If it weren’t for the thin walls and floors we’d be back every time we stay in the city, but sadly this will keep us from coming back.

Leisure Partner

10/10

Exceptional

07 Jan 2025

Teresa

Nice facility. Staff was very accommodating.

Leisure Family

10/10

Exceptional

05 Jan 2025

Jessica

Great place to stay to enjoy what San Francisco. Located in the Marina, it's a very nice, safe, and walkable area. Lots to see nearby and the hotel was very accomodating.

Leisure Friends

8/10

Excellent

04 Jan 2025

Deborah

Love the Infinity Hotel

We love this hotel. It's a small hotel with small rooms but they are well equipped, very clean and efficient. All of the staff that we interacted with were super friendly and helpful. There is a rooftop patio where you can see the Palace of Fine Arts and the Golden Gate Bridge. There's also another patio where you can view the cityscape. Great for blue hour photography. I would have gave 5 stars but the mattress was a little lumpy.
Location is amazing, lots of restaurants & cafes in the surrounding area. It's an easy walk down to the marina where you can get close up to the bridge and walk around the POFA. We will definitely return.

Partner

8/10

Excellent

03 Jan 2025

john

Great staff, was very helpful with recommendations for the local scene and ordering us a ride to the airport

Friends_and_family Family

10/10

Exceptional

29 Dec 2024

Alberto

Room was small,but well configured.

Leisure Family

10/10

Exceptional

10 Dec 2024

Elena

Convenient location

10/10

Exceptional

10 Dec 2024

Elena

Convenient location

10/10

Exceptional

04 Dec 2024

Cris

Great spot! Staff at the front desk and cafe were all fantastic. The room was SPOTLESS. I’d happily stay there again!

Leisure Friends

10/10

Exceptional

25 Nov 2024

Roger

The staff were incredibly nice and helpful. The room was nice, a little small. I am not a fan of carpet in hotels, so that is the only thing I didn’t like. Overall, great location, clean, no complaints.

Leisure Partner

10/10

Exceptional

22 Nov 2024

Adolfo

The reception team were great. Friendly but yet not fake. Nowadays I really appreciate that.

Leisure Partner

10/10

Exceptional

08 Nov 2024

Catherine

It was small, easy to get in and out of, convenient

Friends_and_family Family

2/10

Poor

05 Nov 2024

Jesper

The noice of the AC and refrigerator at night was horrible - I can’t believe they charge $300 per night when it makes the sounds of a jet engine. No wonder they had earplugs in the room… I will not be coming back.

Business

10/10

Exceptional

25 Oct 2024

Jamie

Great experience!

Leisure Family

10/10

Exceptional

21 Oct 2024

Kevin L.

Mostly great!

We enjoyed our stay, great location, nice little coffee shop, clean, etc. There is a bit of traffic sound but it calms down later in the evening. Also some no noise from other rooms and the terrace, one night until 3 a.m.

Partner

10/10

Exceptional

19 Oct 2024

Chris

It was a great spot right at the marina and near family and Bay.

We would definitely stay again.

Business_and_leisure Partner

10/10

Exceptional

06 Oct 2024

Marvin

Conveniently located near Chestnut Street where there are lots of restaurants and shops.

10/10

Exceptional

02 Oct 2024

Benjamin

It was a great hotel with lots of amenities. The rooftop lounge area was very nice. Rooms were beautiful and very well thought out.

Leisure Family

8/10

Excellent

01 Oct 2024

Katie

Great location

Leisure

2/10

Poor

28 Sep 2024

Hamed

Room smelt like mold.
There was mold in the steamer. Would not recommend

Leisure Family

8/10

Excellent

09 Sep 2024

Chris L

Property was clean and convenient for us. Friday night was a nightmare with noise and music going until 5:30 am. Management did not address. Saturday night was quite.

Leisure

10/10

Exceptional

27 Aug 2024

Frances

Jenny and Eric who work at the front desk are great!

6/10

Pleasant

20 Aug 2024

Julie

Cute hotel, convenient location. Front desk staff are great, nice view from the terrace. The downside: the rooms with two double beds jammed into them means that the air conditioner is about 6 inches away from the side of one of the beds and blasts the poor occupants of that bed all night long with frigid air. Sounds kinda nice if you’re a hot sleeper, but the novelty wears off after thirty seconds. When the air conditioning isn’t running the beds are really hot. And it’s noisy - can hear everything happening in the hallway and when people are walking in the room above. Also, the parking garage around the corner is handy but if you read the google reviews for it you’ll read that it’s a regular spot for breakins.

Leisure Family

8/10

Excellent

14 Aug 2024

Betty Regina

Overall our stay was enjoyable and restful. The only suggestion I would have is the terrace areas are beautiful and a nice place to relax however they close at 9pm. Since there is not a large lobby area it would be nice for the guests to have time on the terrace until 10:00 or 11:00 p.m.

Leisure Family

6/10

Pleasant

02 Aug 2024

Bala

Tiny room and no windows. Not a good value for price paid

Business

10/10

Exceptional

24 Jul 2024

Clayton

Very accomodating with late arrival. Nice coffee shop connected to hotel.