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Sapa Jade Hill Resort & Spa

Hanoi and North · Vietnam

Cau May Ward,sapa Town,lao Cai Province,vnView location

8.8/10Excellent39 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort9.0/109.0
Condition8.4/108.4
Neighborhood6.0/106.0
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sapa Jade Hill Resort & Spa

When you stay at Sapa Jade Hill Resort & Spa in Sa Pa, you'll be in the mountains, within a 5-minute drive of Sa Pa Square and Sapa Catholic Church. This spa hotel is 1.9 mi (3.1 km) from Ham Rong Mountain and 2.1 mi (3.4 km) from Sapa Lake.

Make yourself at home in one of the 100 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 120 meeting rooms available for events. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 5300703813
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Rollaway bed fee: VND 1180000.0 per day
    • Firewood fee: VND 2000000 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    English

    French

Nearby attractions

Muong Hoa Valley 2 km / 1.2 mi
Ham Rong Mountain 2.4 km / 1.5 mi
Sa Pa Square 2.5 km / 1.6 mi
Cable Car Station Sapa 2.6 km / 1.6 mi
Sapa Catholic Church 2.6 km / 1.6 mi
Sapa Museum 2.7 km / 1.7 mi
Sapa Lake 3.3 km / 2.1 mi
Sapa Market 4 km / 2.5 mi
Silver Waterfall 14.2 km / 8.9 mi
Golden Stream and Love Waterfall 16 km / 9.9 mi
O Quy Ho Pass Viewpoint 17 km / 10.6 mi
Fan Si Pan 24 km / 14.9 mi
Quảng trường Tp. Lào Cai 32.2 km / 20 mi
Hekou Customs Site 34.9 km / 21.7 mi
Thuy Hoa Park 35 km / 21.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Sapa Jade Hill Resort & Spa

8.8
Excellent
39 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
9.0 /10
Condition
8.4 /10
Neighborhood
6.0 /10
Amenities
8.4 /10
20 reviews shown
10/10
Exceptional
21 Apr 2026
Choud
All above
10/10
Exceptional
29 Mar 2026
Maryam
Everything fantastic except the rooms were a bit smelly… not necessarily a bad small just didn’t suite my taste and I didn’t find it pleasant
8/10
Excellent
03 Mar 2026
Nicholas
Room was ok. Only 1 channel on the TV worked and froze half the time.
Breakfast buffetbwas great with lots of options!
We did a couples 90 min massage and 30 min Red Dao Herbal bath which was absolutely incredible. Both of us had probably the best massage we have ever had.
Our masseuses were Huong and Chuyen. If you can book either of these two amazing ladies do it!!!! Very good prices as well.
Partner
10/10
Exceptional
28 Jan 2026
Maria Victoria
Nice room. Weather was kind of gloomy.
4/10
Poor
23 Nov 2025
Benny
Heaters don’t work well. 1 room had moss smelling.
Leisure Family
10/10
Exceptional
08 Sep 2025
Tho
rất yên tĩnh & sạch sẽ
10/10
Exceptional
26 Aug 2025
King Chi Mathew
Excellent stay, great views, very relaxing
Leisure Partner
8/10
Excellent
19 Aug 2025
Kim
Excellent service. Pool is small
Leisure Friends
10/10
Exceptional
20 Jun 2025
Monique
Such helpful staff. Beautiful facilities - the buildings, gardens, paths, rooms, cups in the rooms, the fitout of the bathrooms. Everything was gorgeous. The views over the surrounding valley were so serene. Fabulous place to stay, away from the hustle and bustle of Sapa township. Thank you for a fabulous stay!
Leisure Family
10/10
Exceptional
14 Mar 2025
Marie Josée
We loved our stay at Jade Hill. The cabins are comfortable and peaceful, away from the city centre. Incredible views! Schedule for shuttle system to town is not that convenient with only 3 per day. However, inexpensive by taxi. We enjoyed the pool and spa facilities which were nice. I would recommend to anyone visiting Sapa area.
Leisure Family
4/10
Poor
26 Feb 2025
Thomas
I’ve thought long and hard about writing this but feel I have to be honest. The place can’t position itself as posh international resort without addressing the following:

Customer service training for staff - they are all lovely but there is never any visible management to support them, they are inexperienced and struggle to communicate without a translation app. Consequently lots of things get lost or confused in translation

The site is not great for anyone with mobility issues. Too steep, too spread out.

I didn’t sign up to being in a damp
cabin which is a mile walk round trip for breakfast/gym

The gym is mostly
broken and not up to the standard of a spa

The staff are indeed lovely but they are crying out for leadership - currently that is invisible

The food is mediocre and expensive. Hearing someone repeatedly coughing up phlegm in the kitchen whilst we were eating was not pleasant

All around is a building site whilst the expand - the roads and pavements are covered in mud
Leisure
10/10
Exceptional
05 Feb 2025
Tuong
everything was great
Leisure Partner
10/10
Exceptional
22 Oct 2024
Radka
Amazing stay at a quiet place, beautiful bungalows with a great view. Close to the nature, helpful staff and a pool and sauna to enjoy after days of hiking. Highly recommend!
Leisure Friends
10/10
Exceptional
17 May 2024
Perry
Sa Pa is all about the energy and stunning views only available in this mountainous region. This property goes out of there way to facilitate value.
Leisure
8/10
Excellent
16 Mar 2022
Raviv
We liked the property's internal ambience, the swimming pool, the views from some of the bungalows/villas and the friendliness, professionalism and hard work of the staff and management. We disliked the noisy and dirty surroundings outside the property
Leisure Family_with_children
10/10
Exceptional
14 Mar 2022
Raviv
Very friendly, professional, caring and hard working staff and management. The ambience within the property and the views from many of it's parts are beautiful
Leisure Family_with_children
10/10
Exceptional
11 Oct 2019
Verified traveler
Lovely stay!
I saw Muong Hoa valley from my room and along the road in Jade Hill.
Great decoration and nice staff too
Leisure Friends
4/10
Poor
25 May 2019
Verified traveler
The views were absolutely stunning, overlooking the valley below was a truly wonderful sight. The resort is only partly constructed though and noisy building work started before 7am every day. The road between reception and the room was so filthy our clothes were marked with mud and cement on nearly every trip between the two.
Friends_and_family Partner
4/10
Poor
23 Apr 2019
bit hwa

Don’t stay here

Chose the sapa jade hill from recommendation of a Friend. Was told can have a padi field view in the room. The resort also looked great on the website. What a mistake ! The resort is so far from town and no amenities at all. Difficult to even get food. There is also no padi fields in sight. The buggy that’s supposed to pick us to and from our room can take a Long time to come. Sometimes you have to call them a few times before they send the buggy. We were 40 mins late for our dinner appointment Because the buggy didn’t come. The daily afternoon mist that last till the next morning makes things much worse. You cannot see beyond your outstretched hands. It’s so dangerous driving in and out of the resort. Our driver got lost on few occasions even after 2 days I don’t blame him because you simply cannot see the roads at all. I am surprised we didn’t get into any accidents.

Wanted to see the infinity pool that looked so gorgeous on the website but the staff told us it’s not completed yet. He even Had the audacity to tell us to come back next month when it MAY be completed. I doubt that it would be.
Wanted to take the horse rides but the staff said it was cancelled because the current horse (singular) is too young. Anyway got to see and pat the pony and told some photos.
Partner
6/10
Pleasant
29 Mar 2019
Aaron

Better to eat in Sa Pa

The accommodations looked nice but the walls are so thin you can hear the neighbors in the loft either side. The food in the resort restaurant wasn't worth the price paid. We tried different foods both vietnamese and western and both were disappointing (my wife is vietnamese, i am western). The food in the town was mutch better, i suggest eating in Sa Pa town where the food is a quarter of the price and far better quality.
Family

Location & surroundings

Sapa Jade Hill Resort & Spa
Cau May Ward,sapa Town,lao Cai Province,vn, Sa Pa, Vietnam

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