Name: Amazing Hotel Sapa
Address: Dong Loi Road, Sapa Town, Sapa District /, /, Lao Cai, 330000, VN

10/10

Exceptional

29 Apr 2026

Dominique

I enjoyed my stay here at the amazing hotel. I had a good comfortable room with a good view, and I absolutely love waking up every morning and enjoying the all you can eat buffet.

Self

6/10

Pleasant

02 Dec 2025

PAU

No shower in the room except bath tub but the water stayed in the tile area between the glass and the bath tub. The room is outdated.

Leisure Partner

10/10

Exceptional

06 Jul 2025

Andrew

The staff was very helpful and the hotel was near everything we needed in SaPA

6/10

Pleasant

22 Mar 2025

Ha

Property is old. If you are really picky about cleanliness. Don’t book here. It’s kind of hard to get to the hotel.

Leisure Self

10/10

Exceptional

22 Jan 2025

Eric

Amazing Hotel Sapa is a very comfortable, spacious hotel close to the center of Sapa town, with spectacular views overlooking the terraced rice fields and surrounding mountains. Breakfast was very good. The only downside for us -- though this may be true for all of the hotels in town -- is that the narrow streets of Sapa have become choked with traffic, which made it occasionally difficult to arrange pickup at the hotel entrance.

Leisure Family

10/10

Exceptional

07 Nov 2022

SOON LEE

strategic location at the middle of the town. staffs are super friendly and always go extra miles to assist. i want to thank you especially Mai from the front desk and Thao from the catering for their excellent service.

signing off,
Boo (Singapore)

Leisure Friends

4/10

Poor

25 Jul 2020

AH

I have stayed at this hotel many times, however I believe the attitude of the hotel management was extremely rude and unfair this time and I would not go again.
We wanted to check in a few hours early which is common in this town because the trains arrive in the early morning. We were charged for a whole extra night. This is unprofessional and ridiculous.
Also when booking a pick up from the train station, they made us wire the payment in advance, not trusting us to settle our bill at check out like most other hotels.
Lastly, about 15 minutes before check out, we received call to our room telling us to check out. How rude is that? The same hotel that charged a whole day fee for a few extra hours also tried to get us to check out early?! I would not go back to this hotel.
I will add that the actual staffers at the hotel, like the front desk and the pickup driver were all very nice and professional.

Leisure Friends

10/10

Exceptional

26 Dec 2019

linda

Excellent hotel and excellent breakfast

Partner

10/10

Exceptional

23 Dec 2019

How Cheong

Amazing hotel stay

It was an amazing stay with Amazing Sapa Hotel. The room is clean and the staff are very friendly and helpful. The facilities are good especially storage and wash room that allows occupants to wash and fresh up after check out. I will definitely visit this hotel if I were to visit Sapa again. Thanksm

Partner

8/10

Excellent

20 Dec 2019

Cassandra

Nice property. Only problem is the town of SaPa is completely torn up in street & building construction.

Leisure Friends

6/10

Pleasant

04 Dec 2019

marsha

Noise and bad internet. Otherwise nice.

Horrible internet clean, good location. We paid extra for a view room and saw nothing because of fog. No problem- it happens. But being on the second floor was SO LOUD

Partner

8/10

Excellent

15 Nov 2019

Verified traveler

Stayed in superior room and Junior suite. Junior suite was way better than the previous room. It has amazing view from room. Room was very spacious and clean. Turn down service also was regular. Bathroom was huge and nice tub. Shower area doesn’t have any screen, so water spills all over the floor. Balcony has amazing view. Book junior suite if you require spacious room and good view. Staff was ok but expected much more, as we came from Hoi An where we received outstanding hospitality in both hotels. Breakfast was sufficient, but again lacked in taste. Rooftop swimming pool was lovely as it’s heated and good for a short swim. Location is quite central and walking distance to variety of restaurants. Except the breakfast quality, I feel it’s a good hotel to stay for a couple of nights. And entrance road to the hotel is in terrible shape and needs urgent repair. Difficult for cars to get in easily. It’s quiet and safe.

Leisure Partner

10/10

Exceptional

14 Aug 2019

Lee

Superb views, comfy beds and bfast was great

Comfort, location and views were superb. Breakfast was also great with variety!

Friends

6/10

Pleasant

10 Jun 2019

KIRTI

STAFF ATTITUDE

The hotel was nothing really fantastic but okay for our 2 nights stay. The reception staffs were not very courteous & obliging when we complained on the switches & night-lamp plug-in point settings on the head-board middle which were smack behing our heads & therefore electrical shorting risk & hazard.. After some lengthy discussions with the reception staff, maintenance guy & house-keeper, we realised the settings were supposed to be for a family room with 1 Queen & 1 Single bed & not meant for our Deluxe King Mountain View room. They just removed the 1 Queen & 1 Single bed & replaced with a Kind bed without taking a serious view to re-position the switches & plug-point in the head-board. After some further heated discussions for more than an hour & requesting to meet their Manager who had supposedly gone home for the day & thereafter viewing of 2 other alternative rooms, we finally decided to move to a family room. All-in-all, this episode left us some bad taste of their staffs attitude which is reflective of their management style & delayed our going out for sight-seeing for more than 2 1/2 hours.

Partner

10/10

Exceptional

23 Feb 2019

Andrea

Very nice hotel

Wonderful stay at a wonderful place!

Friends

8/10

Excellent

27 Nov 2018

Verified traveler

The Mountain View from the balcony was really nice! Hotel staff was great!

8/10

Excellent

23 Nov 2018

Verified traveler

Good atmosphere up in the cloud

even with the main road under upgrading. The hotel staff created a good caring atmosphere for guests

Partner

8/10

Excellent

19 Nov 2018

Jorge

Overall is ok!! Rooms are not noise proof, so you can hear your neighbors and everyone on corridors, beside that is a nice place to stay, view is good! Staff very friendly, we enjoyed the spa!!

8/10

Excellent

28 Oct 2018

Dan

Highly recommend. Food are good as well.

Family

10/10

Exceptional

19 Jul 2018

Verified traveler

Staff was incredibly helpful. They went above and beyond.

4/10

Poor

02 Apr 2018

Verified traveler

Pictures looked nice. but....

we stayed only 2 nights at this hotel. the first night we arrived around 4am. the receptionist spoke very little english, which was expected. however, because we checked in late, the hotel gave us another room than what we had booked. he said we had to check out before noon, EVEN THOUGH WE WERE STAYING ANOTHER NIGHT. we were too tired, so we did what we were told.

breakfast was so so. but the view was absolutely amazing. the hotel staff were quite friendly. after breakfast we went on our day trip. when we returned to the hotel for the second night, we had to check in again and go to a different room. as we got on the bed, we found BLOOD ON THE BED SHEET!!!! the hotel did not compensate anything for our inconvenience. all they did was move us to another room. when we asked for late check out the following morning because we were too tired from all the hassle, they wanted us to pay extra for late check out.

we would not recommend this hotel to anyone. their staff simply did not know how to treat customers. it was a decent experience. we would have enjoyed our stay if they were more accommodating.

6/10

Pleasant

05 Feb 2018

Mark

Cozy room, cold hotel

The hotel is in good condition with a cozy room.

The hotel itself however is very cold and the staff work in thick North Face coats.

Unfortunately the restaurant is on the ground floor by the lobby so they have gas heaters to try and keep you warm (I wore 4 layers to breakfast). We also chose the half board option and again was made to sit in a freezing restaurant and given a gas burner to cook our own dinner (although the hotspot was tasty we had no choice of menu).

I can imagine in the summer it’s a great hotel with views but it was foggy with no visibility so we felt it was slightly overpriced for the cold season.

Partner

8/10

Excellent

11 Oct 2017

Verified traveler

Comfortable with friendly staff

breakfast good, Other meals such as hotpot average and very expensive restauarant next door a third the price and possibly better meal.

10/10

Exceptional

25 May 2017

Hennedige

Certainly recommend this hotel

Lovely hotel and friendly staff.

8/10

Excellent

25 Jan 2017

Verified traveler

Nice hotel

Just the bathroom is not very practical, but everything else was supperb...

6/10

Pleasant

05 Jan 2017

A. Gozberg

Not worth the price

The hotel was nice but not worth the price. We wanted to splurge our last night in Sapa and booked this hotel for $90 - the room was nice and clean however uncomfortable to stay in - only two pillows, only couple of outlets (some right above our heads), the entire hotel was cold including our room (we stayed on Dec, 2016). In short, nice but not worth the price - we had a similar room for half the price at Sapa Vista (smaller hotel but better room - a lot more comfortable to stay in).

10/10

Exceptional

23 Dec 2016

Salvatore

Convenient and clean hotel

Stayed here for 2 nights . Has everything you need - the room is nice and comfortable , great service from the hotel staff and of course it's it a great spot in sapa where you can easily stroll around to hundreds of shops , restaurants and bars . Highly recommend this hotel .

Partner

2/10

Poor

30 Oct 2016

Tessa

worst hotel experience of my lfie

I have never felt so unwelcome in a hotel in my life. I literally avoided the people who worked here because they made me feel like I was inconveniencing them by simply being present. It's funny how I spent $35 at another hotel, which had a massive room, fireplace, beautiful balcony and views, great amenities, and a staff that was SO helpful that they even changed the breakfast time from 7:30 to 7:00 just so that I could eat before my tour. This hotel was an absolute splurge at $80-$120 a room, and yet I could touch all four walls from my bed (the room is that small), the staff was disgraceful, the breakfast serves grey bacon and isn't even included in the room price, I didn't have a balcony, the pool that they brag about WASN'T EVEN OPEN. I think the worst part though was that when I went to check out, giving myself time to get breakfast elsewhere before starting my two day trek, they accused me of breaking their trash can and made me sit in the lobby for a solid 25 minutes, eventually bringing down the bin which had already been taped together by someone else, probably them. So by the time I got to leave, I didn't even have time to eat. I wouldn't be surprised if this is something they've done before. NEVER EVER EVER EVER STAY HERE.

Family

6/10

Pleasant

10 Oct 2016

Gheorghe

Very poor lazy guide. When we changed her.. the hotel insisted to charge me MORE FOR THE BETTER GUIDE!!!

8/10

Excellent

24 Sep 2016

Renee

A mixed review

Yes, this hotel is certainly one on the best in Sapa and the views are spectacular. However the service and all the little things added up.
Before booking the hotel I called twice to check a couple of details as we have 3 children and this can sometimes be a problem to book online. Even after calling twice upon arrival we were completely stuffed around. The spare bed that was $35 extra was the worst we've had so far. The springs were sticking into my sons back. The pillows were terrible and the wifi was pretty much non existence. The buffet breakfast was your run of the mill buffet with a few things that were frustrating. Even after some feedback from us and others, they continued to serve cold weak tea. There were pancakes but no toppings.
The last thing- organise alternative pick up from train station to Sapa. Amazing hotel wanted to charge $45US but our hotel in Hanoi organised ours for $25US for a family of 5. The feedback from the rest of the family was we just didn't feel as welcome as we have everywhere else in Vietnam.

Family

8/10

Excellent

17 Jun 2016

min

Good new hotel in town

Everything was very good except most of the staff spoke very little English which caused some miscommunication. Staff is eager but over aggressive charging. I asked for a cup hot water with lime to make my own medicinal tea and they charged me $2.50 as lemonade. The manager reversed the charge but still

10/10

Exceptional

05 Jun 2016

Ibrahim

New hotel with Amazing view

Hotel seemed new and was in a great location. Close to everything and has an amazing view. Would recommend.

Partner

8/10

Excellent

20 Apr 2016

Hoang Kim

Great view but hotel service must be improved.

Small room, small car parking, not hot water swimming pool. My kids are cold when jumping to swim and we stop to swim in a half of hour only.

Family

6/10

Pleasant

19 Apr 2016

Verified traveler

Nice hotel with a view, lovely breakfast but...

The view from the hotel great. The rooms was clean but somewhat a little small. The staff was friendly, there was quite a large spread for breakfast. The main problem was the sound from the bar in B2. I was sleeping on the 3rd floor and couldnt sleep till after the music ends. Thankfully it ended at midnight the 1st night and I asked to shift to somewhere quiter. The hotel staff was nice to,shift me to the 6th floor on the other side of the hotel and though you could hear the sound coming through it was beareable to be able to sleep.

8/10

Excellent

03 Apr 2016

Charlotte

Excellent hotel

We were initially booked into a different hotel through our tour, but it was awful. We checked out this hotel across the road and we're able to check in right away. It was such a nice hotel that was up to Western standards

Family

10/10

Exceptional

15 Mar 2016

Heather

Can not fault this hotel in any way.

Excellent location with amazing views of the mountains. The staff were all outstanding and could not do enough for us. The rooms were superb with magnificant views of the mountains. They were clean and fresh with a lovely bed and shower. The breakfast was excellent and had such a variety of food.
It was nice to have a swim in the heated pool after a days trecking.The hotel is in a perfect location. Highly recomended.

8/10

Excellent

29 Jan 2016

thao

Recommended

Great and big hotel in Sapa with heater
Great service

Family

8/10

Excellent

29 Dec 2015

Verified traveler

Hotel that stands out for the views

To benefit staying in this hotel, you have to pay a bit more for mountain view. Room design needs improvement: (1) not enough electric outlets, especially on other side of the bed; (2) shower is not separate by any tiles or curtain so bathroom tends to get wet all over. (3) electric kettle in room has odd plug shape that does not fit into the sockets (you need to request for adaptor).

Family

10/10

Exceptional

28 Dec 2015

William

Good hotel, new and good location

Hotel very new and friendly, helpful staff. location also very good to many restaurant, convenient stores and surrounding tourist attractions. this hotel is very suitable for foreign. super super recommended.

Family

8/10

Excellent

25 Dec 2015

Teck Hoe

Nice and Convenient

Stayed 2 nights in the hotel on Dec 15 and 17.

A nice hotel with new furnishing, comfortable linens and great breakfast.

The location is convenient with very short walk to a grocery store and some restaurants.

The extra bed with breakfast is too expensive at USD30 per night compared to USD15 we paid for Hanoi Hotel with similar room rate. Beside the USD30 for bed, we also need to pay USD15 to upgrade to Deluxe Room, so in total we paid USD45 whereas in Hanoi hotel, we only paid USD15.

Overall, this is a nice hotel with friendly staffs and prompt customer service.

Family

6/10

Pleasant

14 Nov 2015

Verified traveler

Very Clean room. Good facilities. Poor service. Recommanded a very bad tour guide and offered breakfast for an extra 20 usd which is extremely expensive in vietnam (that s the cost of a dinner in a very high end restaurant).

Partner

10/10

Exceptional

30 Oct 2015

Verified traveler

Location

Great hotel location. Clean rooms, cheerful and helpful staff, quality breakfast buffet, and incredible views.

8/10

Excellent

25 Oct 2015

Praveen

Great facility. Mediocre service.

4 star facility, three star service.

Booked a night at the amazing hotel in sapa. Facility is top of its class for the area, and the location is incredibly convenient.

Hotel promised to coordinate a shuttle pickup from Loc Cai station to Sapa. The hotel failed to coordinate the ride, and this resulted in a 1.5 hour delay once we arrived in Lo Cai.

Once the shuttle arrived in Sapa, the cost of the shuttle was more than the hotel had originally quoted. Also, the hotel staff failed to apologize for the inconvenience. Instead, they charged us for another night instead of providing us free early check in. They stated that if we did not pay for another night, we would have to pay 36 USD for breakfast.

Family

8/10

Excellent

19 Oct 2015

John

Amazing view if not an amazing hotel

The hotel was recently finished and felt like it was missing a few of the finishing touches however the view from the bedroom, restaurant and terraces made up for any shortcomings. Breakfast was OK but they made no attempt to serve dinner. With a little more effort this hotel could qualify as a 5* review.

Partner

10/10

Exceptional

29 Sep 2015

Verified traveler

great!

the very very warm hosptlity!!!

10/10

Exceptional

28 Sep 2015

Verified traveler

Relax and Enjoy

We only stayed one night at this hotel, but it was a great experience. The hotel staff was friendly and helpful even explaining the local holidays which were coming up. Room was clean and quiet. Breakfast was good and you can't beat the view.

10/10

Exceptional

25 Jul 2015

Verified traveler

Nice hotel

Really nice staff in a comfi hotel with an amazing view over the valley.

8/10

Excellent

26 Jun 2015

Verified traveler

Good location, great view, friendly staff

Location of the Hotel is great. Although located near to good restaurants and shops it is quiet. The view from the Hotel is amazing. You can overlook the town and the landscape.

Choice of breakfast is not too big, but fits all tastes. The breakfast (we had western) was excellent and can be enjoyed with a great view from the terrace.

Staff is friendly and helpful.

The only negative point to mention is the pool. It's located rooftop in a glas house, which gets very hot during daytime.

Partner

10/10

Exceptional

08 May 2026

Steffen

Super god morgenmad

Partner

10/10

Exceptional

26 Apr 2026

David

Excelente ubicación, Linda propiedad, buen masaje, amplio bufete, alberca climatizada, amble personal, el gimnasio muy pequeno, algunas cosas en remodelacion. Colchón comodo. Pedimos más almohadas y nos las dieron. Tenían fruta en el cuarto cuando llegamos y unas galletas el ultimo dia.

Partner