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Sapa Centre Hotel

Hanoi and North · Vietnam

10 Cau May StreetView location

9.2/10Excellent197 Reviews
Cleanliness8.8/108.8
Service9.4/109.4
Comfort9.0/109.0
Condition8.6/108.6
Neighborhood9.4/109.4
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sapa Centre Hotel

The 3-star Sapa Centre Hotel offers comfort and convenience whether you're on business or holiday in Sapa. Featuring a complete list of amenities, guests will find their stay at the property a comfortable one.

To be found at the hotel are free Wi-Fi in all rooms, daily housekeeping, fax machine, fireplace, gift/souvenir shop. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, dressing room.

The hotel offers various recreational opportunities. No matter what your reasons are for visiting Sapa, Sapa Centre Hotel will make you feel instantly at home.

Read more about this hotelShow less

With a stay at Sapa Centre Hotel in Sa Pa, you'll be within a 5-minute drive of Sapa Lake and Sapa Market. This hotel is 0.2 mi (0.3 km) from Cable Car Station Sapa and 0.2 mi (0.3 km) from Sa Pa Square.

Make yourself at home in one of the 27 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Transportation services

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Guests must provide health documentation Guests must provide a negative COVID-19 test result Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours Minimum age for negative COVID-19 test result requirement: 6 Property does not offer onsite COVID-19 testing Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • At check-in, guests must provide a negative COVID-19 test result.
    • The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 72 hours prior to check-in.
  • Special Instructions
    This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 72 hours prior to check-in. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Cashless transactions are available
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Credit card charges are subject to a surcharge of 5 percent

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    English

Nearby attractions

Sa Pa Square 0.1 km / 0.1 mi
Cable Car Station Sapa 0.1 km / 0.1 mi
Sapa Museum 0.2 km / 0.1 mi
Sapa Catholic Church 0.2 km / 0.1 mi
Sapa Lake 0.6 km / 0.4 mi
Ham Rong Mountain 0.7 km / 0.4 mi
Muong Hoa Valley 1.3 km / 0.8 mi
Sapa Market 1.5 km / 0.9 mi
Silver Waterfall 12.1 km / 7.5 mi
Golden Stream and Love Waterfall 13.8 km / 8.6 mi
O Quy Ho Pass Viewpoint 14.8 km / 9.2 mi
Fan Si Pan 21.8 km / 13.6 mi
Quảng trường Tp. Lào Cai 30.1 km / 18.7 mi
Hekou Customs Site 32.8 km / 20.4 mi
Thuy Hoa Park 32.8 km / 20.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 27
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
Show 20 more facilities & services
  • LaunderetteExtra charge
  • Bicycle hire serviceExtra charge
  • Bellboy serviceExtra charge
  • FireplaceExtra charge
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Terrace
  • Concierge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Business centre
  • Hairdressing salonExtra charge
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE MOUNTAIN VIEWDOUBLE • DELUXE MOUNTAIN VIEWDBL.DX-VN

    Photos are not available for this room type.

    Sapa Centre Hotel

    DOUBLE DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH AIR CONDITIONINGDOUBLE • WITH AIR CONDITIONINGDBL.AC

    Photos are not available for this room type.

    Sapa Centre Hotel

    DOUBLE WITH AIR CONDITIONING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH AIR CONDITIONING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.AC

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE MOUNTAIN VIEWFAMILY ROOM • DELUXE MOUNTAIN VIEWFAM.DX-VN

    Photos are not available for this room type.

    Sapa Centre Hotel

    FAMILY ROOM DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR WITH DOUBLE BEDDouble or Twin • SUPERIOR WITH DOUBLE BEDDBT.DB-SU

    Photos are not available for this room type.

    Sapa Centre Hotel

    Double or Twin SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Sapa Centre Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH BALCONYFAMILY ROOM • WITH BALCONYFAM.BL

    Photos are not available for this room type.

    Sapa Centre Hotel

    FAMILY ROOM WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIOR WITH DOUBLE BEDFAMILY ROOM • SUPERIOR WITH DOUBLE BEDFAM.DB-SU

    Photos are not available for this room type.

    Sapa Centre Hotel

    FAMILY ROOM SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Sapa Centre Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIOR QUEEN BEDFAMILY ROOM • SUPERIOR QUEEN BEDFAM.QN-SU

    Photos are not available for this room type.

    Sapa Centre Hotel

    FAMILY ROOM SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Sapa Centre Hotel

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Sapa Centre Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE CITY VIEWFAMILY ROOM • DELUXE CITY VIEWFAM.CV-DX

    Photos are not available for this room type.

    Sapa Centre Hotel

    FAMILY ROOM DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE CITY VIEW KING BEDDouble or Twin • DELUXE CITY VIEW KING BEDDBT.CV-DX-KG

    Photos are not available for this room type.

    Sapa Centre Hotel

    Double or Twin DELUXE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SUPERIOR WITH BALCONYTRIPLE • SUPERIOR WITH BALCONYTPL.BL-SU

    Photos are not available for this room type.

    Sapa Centre Hotel

    TRIPLE SUPERIOR WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.BL-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Sapa Centre Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH AIR CONDITIONINGTWIN • WITH AIR CONDITIONINGTWN.AC

    Photos are not available for this room type.

    Sapa Centre Hotel

    TWIN WITH AIR CONDITIONING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH AIR CONDITIONING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.AC

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    Sapa Centre Hotel

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB-1

    Photos are not available for this room type.

    Sapa Centre Hotel

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Sapa Centre Hotel

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE MOUNTAIN VIEWDouble or Twin • DELUXE MOUNTAIN VIEWDBT.DX-VN

    Photos are not available for this room type.

    Sapa Centre Hotel

    Double or Twin DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR KING BEDQUADRUPLE • SUPERIOR KING BEDQUA.KG-SU

    Photos are not available for this room type.

    Sapa Centre Hotel

    QUADRUPLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE CITY VIEWDouble or Twin • DELUXE CITY VIEWDBT.CV-DX

    Photos are not available for this room type.

    Sapa Centre Hotel

    Double or Twin DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sapa Centre Hotel

9.2
Excellent
197 Reviews
Cleanliness
8.8 /10
Service
9.4 /10
Comfort
9.0 /10
Condition
8.6 /10
Neighborhood
9.4 /10
Amenities
8.6 /10
75 reviews shown
8/10
Excellent
21 Jun 2026
Shiva
Excellent Location; in the cente; amazing feel and lively especially at night.
Family
4/10
Poor
29 May 2026
trang
Room is dated. Bathroom with mold. TV screen is blurry. No smiles from any staff. Does not feel welcoming. Left after two nights.
Partner
10/10
Exceptional
24 Apr 2026
Maria
Location was great, the staff friendly , Du Lipa front desk very helpful.
Partner
10/10
Exceptional
14 Apr 2026
Tony
Very nice hotel and friendly people, especially DUA the front desk lady. She was very professional and kind person. She'd go above and beyond to help everyone.
Partner
10/10
Exceptional
06 Apr 2026
Magnolia Lillah Golda Cornel
Excellent customer service! Staff were most helpful and polite. The room was clean and the bed comfy. The place is centrally-located. We had a beautiful view of the cityscape with the mountains as backdrop from our room!
Partner
10/10
Exceptional
06 Mar 2026
Andrew
Room was clean and the reception staff was very helpful and it's in a good location
Self
10/10
Exceptional
20 Oct 2025
Giovanni
The staff are friendly and very accommodating
8/10
Excellent
09 Sep 2025
Bienvenido Angelo

Family Stay in Sap City Centre Hotel

The location of the hotel is perfect. It is right in the middle of the town, with restaurants, groceries, souvenir shops, atm machine and famous attractions just a short walk away. The breakfast was delightful with beautiful view of the town. The room is huge with complete amenities and a balcony that is perfect at night. My only concern is the air conditioning was not working or not getting cool enough for the big room we have. We had to request for a stand fan as my kid was already shirtless in the room due to discomfort. But overall we had a great time in Sapa City Centre Hotel thanks to the lovely staff who are always attentive and smiling.
Friends_and_family Family
10/10
Exceptional
29 Aug 2025
dwight

great sapa

place was very clean
Friends_and_family Family
10/10
Exceptional
23 Jul 2025
Mohammed
Location of the hotel is very nice . The room with mountains view is pretty good
The staff is warm and helpful
Special thanks to Dua who ensured that the guests get treated well .
Leisure Self
10/10
Exceptional
29 Jun 2025
Connie Calista
Conveniently located near Sapa Station about a minute walk away. Is also nearby to lots of shops and eateries. Has a cozy lounge/dinning reception area. Staff were helpful and friendly, especially Selena, she helps with arranging our day trip and kept checking in on my family. It makes our stay warm and pleasant.
Leisure Family
10/10
Exceptional
09 Jun 2025
YM
Very nice
8/10
Excellent
12 Apr 2025
Matilda
The staff was very accomodating. Friendly and polite. Made our stay pleasant. Will recommend this hotel. A la Carte menu great
10/10
Exceptional
05 Apr 2025
Marilyn
Dua is very helpful in sorting out our bus company issue so we do not miss the scheduled trip back to Hanoi. Thanks Dua.
Leisure Family
10/10
Exceptional
25 Mar 2025
Leanne
The first thing I must say is that DUA and SELINA are a credit to this hotel. These ladies are warm and welcoming asset to this stay. So helpful with guidance.We don't normally eat a lot where we stay, but the food was so delicious we kept coming back. This hotel is in a perfect location for the Fansipan train. A few minutes walk and DUA can assist with tickets
Leisure Partner
10/10
Exceptional
23 Mar 2025
Richard

Fantastic Hotel

This hotel was probably the best one yet. The rooms are all clean and fresh, fantastic beds and great shower. The bar is great and the food is top class. The lady called Dua on reception and the man were fantastic, they went above and beyond and made the stay even better. Top marks. Recommended to all x
Partner
6/10
Pleasant
17 Mar 2025
John
It’s a budget hotel so perhaps I’m being too tough, but there were a number of things that annoyed me. At check in you get a pretty hard sell on tours by not one but two staff. Why the room would have a large window looking into the interior hallway, was a mystery, but a great way for guests to hear the housekeepers banging, clanking, talking loudly, and constant chatter of two-way radios. At check out, they send staff to the room to check that you didn’t steel the towels, ashtrays or all anny other items that were listed with prices on a sign. Is theft so high that you have to delay every guest at checkout and leave a bad impression for those of us who don’t want your stained, greying bathmat?
Self
10/10
Exceptional
13 Mar 2025
Thu Lan
I highly recommend this place. In the center of Sapa, has its own restaurant. If the owner invest in a coffee machine will be so much better for breakfast as we all want a good cup coffee before starting the day. Xuan ( Selena), front desk staff is excellent service. Our first time in Sapa, Xuan was helpful and resourceful. Would come again!
Leisure Family
8/10
Excellent
07 Mar 2025
Van Thu
Good location. Friendly staffs
Partner
10/10
Exceptional
21 Feb 2025
Emma
Great stay in a great location. Staff lovely and friendly thank you so much, I would recommend.
Leisure Self
10/10
Exceptional
17 Feb 2025
nenita
Great location and staff.
Friends_and_family Friends
10/10
Exceptional
16 Feb 2025
anne-marie
Amazing staff and excellent customer service. Tin the manager and Dua are so kind and go out of their way to help their guests. I will definitely come back to this hotel next year.
Leisure Friends
10/10
Exceptional
25 Jan 2025
Julpha
Staff are friendly and accommodating, accessible to every thing, surely will stay here next time.
10/10
Exceptional
08 Jan 2025
Lisa
We loved our stay at Sapa Centre Hotel.
We had the warmest welcome from the staff at reception. We've stayed at numerous hotels throughout Vietnam during our travels and the staff here were by far the friendliest, especially Selena who was really helpful and lovely throughout our stay. The rooms are spacious, comfortable and clean. The hotel is right in the centre, perfect location and has a cafe right next to reception. It felt really cozy staying there over Christmas. Wish we could have stayed longer. Great value for money.
Leisure Partner
6/10
Pleasant
22 Dec 2024
Verified traveler

Cold and dirty room

The staff were friendly, but main receptionist was very strong on trying to sell trips. The room was cold and heating could only be turned on while in the room and due to the big gaps arround windows, it didn't stay warm for long. The bathroom was really dirty and could really do with some maintenance.
Friends_and_family Family
10/10
Exceptional
24 Nov 2024
Jane

Great Hotel in Sapa

Superb location accessible to good food & sightseeing. Great hospitality, friendly staffs. Room with great views from the balcony. Super good value for money. Came back 3rd time.
Friends_and_family Family
10/10
Exceptional
05 Oct 2024
Michaela
Had a great stay. Location is perfect and beds were super comfy.
The staff were amazing. Helped us with our Fansipan tickets which sped up the process for us.
Family
8/10
Excellent
08 Sep 2024
Johnny
Good location, very central to Sapa station, nice restaurants around. Price for room is reasonable. We had 2 baguettes here, very delicious.
Friends_and_family Family
8/10
Excellent
05 Sep 2024
David
Very conveniently located, Central area. Hotel is a bit outdated but service made up for everything, especially Huong, manager, who went out of the way to make sure our needs were met even when we didn’t ask for it. She was super alert and attentive. Thank you Huong, again and again.
Leisure Friends
8/10
Excellent
02 Sep 2024
John
The hotel locates in the center of Sapa which is very easy to walk around. You can almost walk to every restaurants or shops around without taking a taxi. The staffs were nice and there is a restaurant downstair where you can just eat there. The room looks clean at first but on the last day, i found a cockroach running around my room which was disgusting! The bathroom lights was also really dim which i don't like at all.
Leisure Partner
10/10
Exceptional
28 Jul 2024
Lisa
The we got the family room and it was so comfortable. The air conditioning worked great and the beds were soft, unlike a lot of beds we have stayed at in Vietnam! It was much needed after the home stay we stayed at the past two nights. The area is very walkable too.
Leisure Family_with_children
10/10
Exceptional
27 Jul 2024
Defylister
This hotel is located at sapa city centre, nearby sun plaza. Easy to go everywhere. There are a lot of buggy waiting at this area. This hotel is very underated, price is cheaper than any other hotel. Service provided is also like any other 5 star hotel. They change our towels, make our room and add on some tea and coffee packets everyday. I recommend this hotel to everyone. So easy to find.
Leisure Friends
10/10
Exceptional
12 Jul 2024
Vanessa Jane

best hotel

Relaxing stay! Comfortable bed and literally in the city center, so everything is accessible. I love the food also, a mix of east and west
Self
10/10
Exceptional
26 May 2024
Bryan
Great location. Loads of restaurants and shops. Polite and helpful staff
Leisure Self
10/10
Exceptional
12 Apr 2024
Edifan
Excellent location, right in Sapa centre! Reception very helpful. Nice variety of buffet breakfast, will definitely stay again next time in sapa.
Leisure Family
10/10
Exceptional
29 Feb 2024
TRI
Very nice and friendly staff.
Leisure
10/10
Exceptional
07 Feb 2024
Adam
Great hotel located in the heart of the city. Very friendly and helpful staff and the breakfast buffet was excellent. Highly recommend.
Leisure Partner
10/10
Exceptional
17 Jan 2024
sarah
Great location in Sapa. Very friendly staff, good options for breakfast and wonderful walk ability.
Leisure Partner
10/10
Exceptional
08 Jan 2024
Catherine

Best hotel in Sapa

Best location, center of Sapa town, within walking distance to other places and to Sapa lake
Hotel staff are friendly very courteous
Room is large clean, comfortable, great affordable prices.
Will definitely coming back
10/10
Exceptional
30 Nov 2023
SAW JEREMY
Very nice place
10/10
Exceptional
03 Nov 2023
chiu
Awesome staff.
10/10
Exceptional
04 Oct 2023
Yacob
Really fantastic spot with mid-range price. The guy at the front desk (Vihn) helped me arrange and re-areange transportation with \"very\" short notice, it was a huge help having someone who speaks the language. Asside, the shower had some mold, which I'm sure the staff would have fixed if i had asked.
Leisure Self
10/10
Exceptional
14 Sep 2023
Jackie
The hotel is located next to square and eateries. We were given room facing the back alley, it was quiet and with mountain view. Clean and friendly staff
Leisure Partner
10/10
Exceptional
15 Aug 2023
Geok Hoon
Mr Tu and his staff are friendly and helpful.
The location of hotel is very near to sapa station, and our room has the mountain view.
Leisure Friends
10/10
Exceptional
05 Aug 2023
Rory
Good location, friendly and helpful staff, good breakfast selection. Room was clean and spacious. Would recommend.
Leisure Partner
10/10
Exceptional
01 Jul 2023
Tam
Awesome place
Leisure Family
10/10
Exceptional
30 Jun 2023
Rory
Nice hotel with friendly staff and clean rooms
Leisure Partner
10/10
Exceptional
21 May 2023
Neil
Great hotel in fabulous location. Good value hotel with attentive staff. Would stay again if in Sapa.
Leisure Partner
8/10
Excellent
26 Mar 2023
laura
The hotel should mention that breakfast is not on site. It is actually a 5 minute ride by motorbike. No english tv channels, and safe was not working when we checked in. Some parts of the bedding were stained and ripped. However, staff was very helpful, friendly, and tried their best to accommodate.
Leisure Partner
8/10
Excellent
02 Dec 2022
Tsumain
I booked a family room.The room was very big with a good sized balcony where the family can sit down to have a drink . The receptionist was also friendly
Friends_and_family Family
8/10
Excellent
27 Jan 2020
Scott

Great location, okay room

We spent one night here before trekking. The service was friendly. The breakfast was good cooked to order eggs and pho. The room was okay, rather dated and could be have been cleaner. The shoer had some dark mildew in corners
Partner
10/10
Exceptional
22 Oct 2019
Verified traveler

Good

Superb location, very friendly staff, awesome breakfast, comfy bed and pillow for good night sleep.
10/10
Exceptional
12 Oct 2019
ONG
This Hotel is very near to Sun Plaza, which is very central & walking distance to sapa lake!!
8/10
Excellent
27 May 2019
Verified traveler
The staff were friendly and helpful. A lot of construction on the Main Street that resulted in very dusty area. Overall good experience with the hotel
Leisure
10/10
Exceptional
16 May 2019
Wan Pow

Nice hotel 👍 😊

Nice staff on check in. Plenty of restaurants around. Stayed 3 nights. Breakfast was good. Leaving early to catch bus to Hanoi at 7pm. Breakfast for 2 was packed for us at 6:45am.
Family
10/10
Exceptional
16 Feb 2019
yakov

Very good value for your money

Excellent location between the cable car and the amphitheater
Very large room with balcony and bathroom & shower room large and comfortable
Breakfast varied and satisfying
Excellent WIFI signal input even in rooms
Staff speak English and willing to help
Close to shops and restaurants
It seems they try hard to maintain the hotel well
Partner
8/10
Excellent
24 Dec 2018
Verified traveler

everything good

good prize and good local, breakfast is yummy.
Family
10/10
Exceptional
14 Nov 2018
Verified traveler
Excellent choice in Sapa!! Great location, excellent staff, and my room was fantastic.
Leisure Self
10/10
Exceptional
10 Nov 2018
Cassandra
The food is very tasty here but I had the same breakfast menu for 2 days in a row.. the room is fantastic!! Well done
10/10
Exceptional
08 Nov 2018
Verified traveler

Great spot in Sa Pa

The service here was fantastic - all the staff were friendly & helpful. We got in early off the train from Hanoi, & were offered breakfast upstairs as well as luggage storage.
The room was nice & big & clean. The breakfast was good & we also had llate unch at the hotel on our last day before catching the train back to Hanoi. They also serve some different & interesting cocktails.
The hotel is located close to the train station to go to Fansipan & also to the Sa Pa Cultural Museum. There are a variety of restaurants on the same street as the hotel too.
Partner
10/10
Exceptional
24 Aug 2018
Gihe

Great stay in sapa

Staff was awesome, helpful and polite!
8/10
Excellent
19 Jul 2018
Rachael

Great hotel

This hotel is well located for shopping and restaurants. It needs a bit of tlc as it’s quite old but it’s clean and the beds are very comfy with great pillows! Nice bathrooms. Good facilities in rooms.
Try to get a room with a view of the mountains as our balcony was facing other buildings at the back.
What made this hotel was the staff. They were very helpful and lovely.
Would definitely recommend.
10/10
Exceptional
19 Jul 2018
Verified traveler
Breakfast, WiFi, tour company on site, currency exchange, laundry service, great advise on activities, friendly staff, loved staying there
10/10
Exceptional
26 Jun 2018
Diana

Awesome stay

Love the staff. They were awesome and always tended to us when they thought we needed it. Food was ok. Our room view was awesome. Location is great.
Family
8/10
Excellent
26 Jun 2018
Lyndall

Great location

The location is ideal, being in the centre of Sapa with plenty of places in short walking distance to eat at. We were there in the cold, foggy month of January and it was great looking out the window of our room watching the view disappear and reappear as the thick fog came and went. The hotel had a good dinner menu too.
10/10
Exceptional
23 May 2018
Alexandra

Great stay!

Staff was amazing!! Location was great, loved the rooms and breakfast, we originally booked one night and stayed for two! They also let us keep our bags in a secure room while we did a two day treck! 10/10
Partner
10/10
Exceptional
21 Apr 2018
diane

Lovely hotel with grea caring staff in a great loc

Nice oasis. I oom was latge and comfrtable and quiet. Breakfast buffet with special order items was great
8/10
Excellent
04 Apr 2018
Dan

Super hotel in Sapa

Very pleasant stay all round - the room was fantastic and a great surprise! We did a great trek organised by the hotel too. Just make sure you have proper walking boots if it's wet!!!!
Partner
10/10
Exceptional
19 Feb 2018
Verified traveler

Definitely recommend!

Overall, it was good and I would definitely recommend this hotel. It is in excellent condition and the front staff is amazingly nice! A couple things to watch out for: the heater doesn't get quite hot enough, so we had to wear additional clothes to keep warm at night and take the extra blanket since we went during February when it dipped below 30 degree Fahrenheit. Also we requested to do laundry with them, it did not finish at time that we requested it for. We gave the laundry at around 8am in the morning and asked for it to be done by 10:30am and it finished around 11:30am and we had to pack our laundry and then run to our bus that was going to leave around 12. Luckily, the bus station was near the hotel so it wasn't too bad. But we wished it could've finished on time given that we told them when our bus is scheduled to leave. The restaurant ice cream is not good at all, so don't get that. The breakfast buffet is pretty amazing, they have morning pho which is the best kind of pho! The location is near multiple eateries and shopping. We asked the hotel to set up a tour for us at the Cat Cat Village and it went really well. So if you went during not so cold season and give the hotel more time to do your laundry, then definitely come here!
Family
10/10
Exceptional
05 Jan 2018
Verified traveler

Nice hotel close to the Sapa city center

Nice hotel, nice people at checkin. Can't get any closer to the city center and shopping. Short walks lead to lots of hiking opportunities.
8/10
Excellent
03 Jan 2018
Verified traveler

Good service

The hotel wasn’t clean and in good condition, the service was excellent from the staff always helpful and nice.
6/10
Pleasant
09 Dec 2017
Verified traveler

Excellent location, value for money

Internet was good and location was excellent. Service was pretty good except for the over eager staff who dragged my luggage across the floor instead of wheeling it, resulting in bad scratches. Have to wait for hot water between users. Room was a little dusty. Overall, still very, very good value for money.
Partner
10/10
Exceptional
05 Dec 2017
Vu

Wonderful

Staff was super friendly and helpful, the location of this hotel was convenient also!
10/10
Exceptional
29 Nov 2017
Roel

Great experience

our stay at SAPA CENTER HOTEL is great, staff are very hospitable, delicious foods, very clean and the hotel is in the center of town, Ill gonna recommend this to our friends, wifi is very strong, thumbs up for all the staff
Family
10/10
Exceptional
12 Nov 2017
Verified traveler

Nice location

Conveniently located in the center of town. Surrounded by shops and cafe. The room was big and clean. Will gladly stay here again!
Family

Location & surroundings

Sapa Centre Hotel
10 Cau May Street, Sapa, Vietnam

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Sapa Centre Hotel

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