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AIRA BOUTIQUE SAPA HOTEL & SPA

Sapa

No. 30 Hoàng LiênView location

9.6/10Excellent401 Reviews
Cleanliness9.8/109.8
Service10.0/1010.0
Comfort9.8/109.8
Condition9.6/109.6
Location9.4/109.4
Neighborhood9.0/109.0
Amenities9.4/109.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About AIRA BOUTIQUE SAPA HOTEL & SPA

Located in Sapa City Center, AIRA BOUTIQUE SAPA HOTEL & SPA is a perfect starting point from which to explore Sapa. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep.

Facilities like 24-hour room service, daily housekeeping, fireplace, free Wi-Fi in all rooms, gift/souvenir shop are readily available for you to enjoy. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as television LCD/plasma screen, complimentary instant coffee, free welcome drink, linens, sewing kit.

Entertain the hotel's recreational facilities, including hiking trails, hot tub, fitness center, outdoor pool, spa. Convenience and comfort makes AIRA BOUTIQUE SAPA HOTEL & SPA the perfect choice for your stay in Sapa.

Read more about this hotelShow less

When you stay at Aliana Boutique Sapa Hotel & Spa in Sa Pa, you'll be in the mountains, within a 5-minute drive of Sapa Lake and Sapa Market. This family-friendly hotel is 0.4 mi (0.6 km) from Cable Car Station Sapa and 0.5 mi (0.8 km) from Sapa Catholic Church.

Make yourself at home in one of the 50 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Featured amenities include a business center, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 1:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed

Important information

  • You need to know
    • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: VND 4890000 per vehicle (one-way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    English

    Chinese (Mandarin)

Nearby attractions

Sapa Museum 0.6 km / 0.3 mi
Sa Pa Square 0.6 km / 0.4 mi
Cable Car Station Sapa 0.6 km / 0.4 mi
Sapa Catholic Church 0.8 km / 0.5 mi
Sapa Lake 1.1 km / 0.7 mi
Ham Rong Mountain 1.4 km / 0.9 mi
Muong Hoa Valley 2 km / 1.2 mi
Sapa Market 2.1 km / 1.3 mi
Silver Waterfall 12.4 km / 7.7 mi
Golden Stream and Love Waterfall 14.1 km / 8.8 mi
O Quy Ho Pass Viewpoint 15.1 km / 9.4 mi
Fan Si Pan 22.1 km / 13.8 mi
Quảng trường Tp. Lào Cai 30.4 km / 18.9 mi
Hekou Customs Site 33.1 km / 20.5 mi
Thuy Hoa Park 33.1 km / 20.6 mi
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about AIRA BOUTIQUE SAPA HOTEL & SPA

9.6
Excellent
401 Reviews
Cleanliness
9.8 /10
Service
10.0 /10
Comfort
9.8 /10
Condition
9.6 /10
Location
9.4 /10
Neighborhood
9.0 /10
Amenities
9.4 /10
100 reviews shown
10/10
Exceptional
09 Jul 2026
Renata
This property was amazing and it exceeded my expectations. The breakfast was excellent. They clean your room every day and give you free water and soda. It’s very quiet due to it’s proximity so you will sleep good.
Self
10/10
Exceptional
04 Jul 2026
John
Aliana was a lovely hotel, friendly & helpful.staff, clean and a great breakfast
Family
10/10
Exceptional
21 Jun 2026
Marc
Amazing staff and hotel - facilitated hikes and activities in Sappa - highly recommended!
Family
10/10
Exceptional
10 Jun 2026
Poh Kheng
Its located up a hill where its not as busy and quieter compared to places nearer to town. Our room has a great view.
Our room was spacious with a balcony.
The added touch of daily bottled water and 2 soft drinks was pleasantly unexpected.
I would recommend this place if you want peace and quiet without the traffic
Partner
8/10
Excellent
10 Jun 2026
HoaPhu
Nice and friendly staffs. Nice view. Breakfast was ok but should offer more local cuisine.
Family_with_children
10/10
Exceptional
09 Jun 2026
Madilein
My partner and I stayed here for two nights and were so happy with our room and the hotel location. Not too close to the city bustle and with an amazing view of the mountains and rice fields. The staff were super helpful, organising our transport to and from the hotel. After being on a sleeper train, arriving at the hotel early, they let us check in earlier to our room too, which we appreciated very much. Breakfast buffet was delicious too and we got a chance to use gym and pool.
Partner
10/10
Exceptional
08 May 2026
Abeth
We enjoy our stay here! The hotel is beautiful with an awesome view! The staff are amazing.
Family
10/10
Exceptional
05 May 2026
Tram
My partner and I loved our stay here! Our room was very comfortable, and the staff were cheerful and kind. We ordered dinner and also ate at the buffet— Everything was delicious! Really, no complaints from us. We definitely recommend staying at Aliana Boutique and Spa.
Family
10/10
Exceptional
03 May 2026
Jeanette
We loved our 4 night stay here
Beautiful room, easy walking down and then up again from the main town
Food in the restaurant and cocktails were delicious
Only down is the bar doesn’t open til 6!!
Breakfast was great too, plenty of choce
All staff were so helpful and friendly, thanks to Jerry and staff at the front desk, helping us organise our trip back to Hanoi
10/10
Exceptional
24 Apr 2026
RIZQ AQIL
Amazing hotel with good view and good breakfast.
Friends_and_family Friends
10/10
Exceptional
18 Apr 2026
Chandra
This place is amazing! I can’t say enough about how helpful and wonderful all the staff were. They went out of their way to help us organize our day trips and travel plans. The food at the restaurant was really good, a nice breakfast buffet, and a delicious dinner. The room was clean and it had a nice view. We enjoyed a massage at the spa, which was really great. I highly recommend this for your stay in Sapa. It’s located a little out of the town and up on the hillside in a nice quiet area but just a short walk or grab ride down to the Sun Plaza.
Friends
10/10
Exceptional
14 Apr 2026
Anh Thu
Wonderful breakfast with hot noodle like pho, congee, eggs, yogurt. Family room was nice and spacious and they are interconnecting rooms. Great for our family of 4. Nice view from breakfast area and the front. Nice lobby, decor, furniture. Walking distance into town. Free water and drinks in the minibar. Staff were helpful. Very happy that we stayed here during our trip to Sapa and would gladly return.
Family
10/10
Exceptional
13 Apr 2026
Nic
This hotel has a great feel. Staff were welcoming and very helpful. View was great and in a quiet part of town but only 10 minute walk to station. Food was nice. Would stay there again for sure!
Partner
10/10
Exceptional
10 Apr 2026
Heather
Stayed in the 2 storey suite. It was so big and 2 bathrooms was wonderful. Staff is exceptional.
Friends
8/10
Excellent
08 Apr 2026
Yvonne
The hotel is close to the center of Sapa town yet situated on a quiet hill, only 10-15 minutes walk away. You can enjoy the view and the room is quite spacious.
Family
10/10
Exceptional
05 Apr 2026
Darlene
Staff were so helpful. The room was clean. Great view from balcony. Breakfast buffet was amazing with so many choices
Partner
10/10
Exceptional
04 Apr 2026
Jasmine
This was a lovely oasis in a bustling town. What a beautiful property the decor, the rooms, the restaurant. The staff were friendly and helpful, the massages, the restaurant food everything was lovely. Wish we did not have to leave.
Partner
10/10
Exceptional
04 Apr 2026
Jeffrey
Had a wonderful stay at Hotel Aliana in Sapa. The staff were incredibly kind, attentive, and went out of their way to make everything comfortable and easy. The property was also very clean, well kept, and felt welcoming from the moment we arrived. It made the whole experience even more enjoyable. I would happily stay here again and definitely recommend it to anyone visiting Sapa.
10/10
Exceptional
04 Apr 2026
Pamela
Great location and a perfect hotel for views. Staff was friendly and breakfast was good.
Partner
10/10
Exceptional
03 Apr 2026
marianelly
Great location and staff
Friends
10/10
Exceptional
02 Apr 2026
Casey
Room was amazing!! Staff were very friendly but professional, eager to meet our every need. We arrived on a sleeper train from Hanoi and were in desperate need of our rooms and a private shower—the Aliana was just what we needed.
Family_with_children
10/10
Exceptional
27 Mar 2026
Ava
Really great place. It was clean and staff was super friendly. Good location too, quieter at night but still close to the city centre. Highly recommend booking this hotel!
Friends
10/10
Exceptional
21 Mar 2026
Yer
We enjoyed our stay. Staff was friendly and even helped us booked sleeper bus tickets back to Hanoi. Breakfast was good. Hotel room was clean. Appreciate that their drinks in the fridge/mini bar was free. Would have loved to stay longer.
Partner
10/10
Exceptional
13 Mar 2026
Anna
Amazing property, very quiet one. Great food. Close to the city. Friendly staff.
Partner
10/10
Exceptional
07 Mar 2026
Sylvia
nice staff
10/10
Exceptional
07 Mar 2026
Maria Farida Victoria Teves
Staff are very nice from the bell boy , reception and restaurant/buffet .Very good service and they always make an effort you have a pleasant stay.
10/10
Exceptional
07 Feb 2026
Ahmed
Staff were extremely polite and helpful. Rooms were clean, breakfast was sub par … had dinner twice at their restaurant and food was very good. Weather didn’t cooperate but otherwise a beautiful small hotel.
Leisure Family
10/10
Exceptional
03 Feb 2026
Singh
Great stay with friendly staff. Balcony had a great view of the funicar when the fog wasn't out. Location within walking distance of shops and food.
Leisure Partner
8/10
Excellent
22 Jan 2026
Marta
Very friendly service, very good breakfast, good location. A bit cold and I had to wait a long time for the room to heat up. Clean.
Friends_and_family Family
10/10
Exceptional
18 Jan 2026
Magdalena
Beautiful view in a quiet location in a very busy mountain town. Amazing decor. Delicious breakfast.
6/10
Pleasant
12 Jan 2026
Austen
It looked really nice warm and cosey place to spend a few winter days in sapa. The staff were friendly but the whole hotel was freezing cold! Even the staff were wearing thick coats. My room was alwaysncold too even with the heating set to max. The shower was very hard to us
8/10
Excellent
01 Jan 2026
Yong
Good view. Clean room. Good service and good location. But break fast is so so ~. Coffee is no Amercano
Friends_and_family Family
10/10
Exceptional
26 Dec 2025
Daniel
Staff were always looking to help, very friendly and accommodating.
Leisure Family
10/10
Exceptional
13 Dec 2025
Dominic
An incredibly beautiful hotel overlooking the Sapa mountains but close to the town centre meaning dinner and bars are within walking distance - we got an incredible deal on an Executive Suite which meant we had a huge balcony and beautiful uninterrupted views. The hotel is clean with fantastic facilities, staff could not do more for us including booking an ethnic village tour and allowing us to use their spa facilities for no charge ahead of our sleeper bus upon our departure. Highly recommend!
Leisure Family
10/10
Exceptional
20 Nov 2025
Albert
My wife and I loved our stay at Aliana Boutique while visiting Sapa! The staff were extremely friendly and helpful, and our room on the 5th floor was very spacious with sweeping views of the surrounding mountains. The gym was a nice bonus, and the on-site restaurant serves some fantastic dishes. Shoutout to Leily at the front desk for arranging transport and tickets to Fansipan Mountain. It’s also an easy walk to the city center and all the main hotspots. Highly recommended!
Leisure Partner
10/10
Exceptional
19 Nov 2025
Ceri
Really nice welcome on arrival, lovely big room with good facilities and comfortable beds.
Friends_and_family Friends
10/10
Exceptional
17 Nov 2025
Herve
Extremely friendly and helpful staff. Superb hotel and spa. Great location. Recommend this hotel vert highly
10/10
Exceptional
24 Oct 2025
Amlan
Very nice hotel and super friendly and helpful staff. Great view and comfortable, large room. Highly recommend this place.
Leisure Partner
10/10
Exceptional
24 Oct 2025
Glen Meg
From the moment we got to the hotel until we left, the staff of Aliana made us feel very welcomed abd comfortable. The room was clean and well provided with amenities. Food was delicious. It was easy to communicate with everyone. If i were to go back to Sapa I would definitely book here again.
Leisure Family
10/10
Exceptional
16 Oct 2025
Derek
Overall, I'm very satisfied with my time at Aliana. Despite having bad luck with the weather, the views were fantastic and the staff very friendly and at a reasonable price.

I had an overnight train from Hanoi and I very much appreciated the early check in option (8am or so!)

Also, in addition to keeping my luggage in the hotel for an additional 8 hours past check out, I was able to take a shower after the day's excursions. It was a game changer. Would wholeheartedly recommend this to anyone looking for a cosy getaway with great views.
Leisure Self
10/10
Exceptional
29 Aug 2025
Chau
Great view and walkable to city center. Friendly breakfast and front desk staff.
Leisure Friends
10/10
Exceptional
18 Jul 2025
Christopher
Great place with awesome view
Leisure Partner
10/10
Exceptional
17 Jul 2025
Harjit
Excellent hotel with a glorious view. Wonderful service.
Leisure Partner
10/10
Exceptional
11 Jul 2025
Young Hwa
Our stay at Aliana Boutique Sapa Hotel and Spa was nothing short of exceptional. From the moment we arrived to the day we checked out, the staff made our experience unforgettable. Every team member, especially the staff at the front desk were warm, kind, and incredibly professional. They consistently went above and beyond to support and accommodate our needs, making us feel genuinely cared for throughout our stay.

The room itself was spacious, with a comfortable bed and a large private deck that offered breathtaking views of the mountains. We spent many peaceful moments there, soaking in the fresh air and calming atmosphere which was truly one of the highlights of our trip. The minibar was generously replenished daily and with every small detail added to the comfort of our stay.

Breakfast and the room service from the in-house restaurant were both delicious and satisfying.

The location of the hotel also struck the perfect balance. It's close enough to the city centre for convenience, yet distant enough from the bustle and the crowd to enjoy the tranquility and natural beauty that Sapa is known for.

This hotel exceeded all expectations. The genuine hospitality, scenic surroundings, and thoughtful touches made our stay one to remember. Highly recommended for anyone seeking a restful and memorable escape in Sapa.
Leisure Partner
10/10
Exceptional
06 Jul 2025
Angelo
Aliana Hotel was a perfect place to say during our short visit to Sapa. Great view from our room, staff was wonderful, and it’s a short walk to downtown.
Leisure Partner
10/10
Exceptional
24 Jun 2025
ngoc
Very pretty, clean boutique hotel. Beautiful decor, comfortable room with beautiful view, large bathroom, excellent cleaning service. Breakfast was simple but was very delicious. Staff and all service members were friendly and polite. Excellent location, just outside of the main core of the city in a dead end street so it is very quiet yet walking distance to everything downtown where you can take rail car up the mountain to Fansipan.
Leisure Friends
10/10
Exceptional
17 Jun 2025
Kerrie
Pool, ambience, staff were excellent breakfast was very good with lots of options hot and cold. Eggs, pho and pancakes cooked fresh. Staff at breakfast were helpful and friendle especially Annie.
Leisure Partner
10/10
Exceptional
15 Jun 2025
Kerrie
Room was large cleaning was excellent staff were anazing always friendly and attentive.
Leisure Partner
2/10
Poor
06 Jun 2025
Elizabeth
We have the worst experience with a hotel
8/10
Excellent
31 May 2025
Joseph
kind of at the end of town but walkable. Food was good.
Leisure Family
8/10
Excellent
12 May 2025
Sophia
Conveniently located near Fansipan Station. Quiet and only 5 min walk to centre
Leisure
10/10
Exceptional
08 Apr 2025
Kryton
Staff friendliness and service - excellent!
It is in a quiet area, away from the town proper - it was the best place to relax and enjoy ones vacation.
Leisure Family
10/10
Exceptional
07 Apr 2025
Steven
Elegant- nice value. Incredible people working there.
Partner
10/10
Exceptional
28 Mar 2025
Theresa
We love the hotel and staffs here.
Leisure Family_with_children
10/10
Exceptional
06 Mar 2025
Gustavo
The hotel is very clean, the staff super friendly and attentive, front desk staff very helpful, great suggestions, and there was no language barrier as they spoke english well.
Leisure Friends
10/10
Exceptional
20 Feb 2025
Max
Very tastefully decorated hotel with excellent facilities. Staff were super friendly and helpful.
Leisure Partner
10/10
Exceptional
15 Feb 2025
Shanneen
The staff were very kind and caring which made for an incredible stay. Very good food and service from all staff. Was a delight to stay and will visit again.
Leisure Partner
10/10
Exceptional
28 Dec 2024
NGUYET
Friendly staff, good food, clean room, quiet and nice view.
Leisure Family
10/10
Exceptional
16 Dec 2024
Anthony
Excellent service.
Beautifully decorated for Christmas.
Spacious and nicely designed rooms.
Leisure Partner
10/10
Exceptional
13 Dec 2024
Bailey
We had an amazing time at the Aliana. The room had a great view of the funicular train and valley below (when the white out fog conditions allowed for a view) and the staff was wonderful. They arranged for our room to be ready at 8 am when we arrived from the overnight train from Hanoi, were able to arrange early spa appointments for us on our day of departure and the food was incredible. We had a great stay and cannot thank the staff enough for making our trip to Sapa comfortable.
Leisure Friends
8/10
Excellent
27 Oct 2024
James
Aliana is close yet far enough away from the hustle and bustle of the main town (10 minute walk). The rooms were spacious with amazing views of the mountains (including Fansipan). Pool was a lovely addition after trekking up Fansipan or through local villages. We left slightly bemused after being charged for a dirty towel, but other than that would recommend.
Leisure Partner
10/10
Exceptional
06 Oct 2024
Peter

Room with a view

Location, location, location. Room with a view to die for.
The service was amazing.
The breakfast sensational...especially the banana pancake.
The room spacious and comfortable.
Sapa is gorgeous and this hotel takes full advantage....with a touch of class.
Partner
10/10
Exceptional
02 Oct 2024
Jayoung
일하시는 분들이 너무 너무 친절하고 질문했을때 바로 바로 해결해 주세요
중심부는 아니지만 걸을 수 있는 거리이고 그래서 조용합니다
뷰가 좋습니다
Leisure Self
10/10
Exceptional
21 Aug 2024
Verified traveler

Lovely Stay

The hotel was beautiful. Our dinner was very tasty. The staff were kind and helpful.
Partner
10/10
Exceptional
20 Jul 2024
Audrey

Aliana Boutique Sapa Hotel - Quiet and Beautiful

Our amazing Sapa experience would not have been the same if we had stayed anywhere else. The Aliana Boutique Sapa Hotel started with a warm welcome and an upgrade to a fantastic suite (Thanks to Aliana and Hotels.com for perk) with a spacious balcony overlooking rice terraces, the funicular, Cat Cat Village and whether permitting, Fanispan Mountain.

The suite had a lot of space and was serviced well. The breakfast buffets in Vietnam seem hard to beat, and at the Aliana Boutique, they offer \"cook to order\" dishes included with the buffet.

My partner perfected the banana pancake that came with chocolate sauce, by topping it with a fresh banana and other sauces. I have to say that not only was it the best pancake in Vietnam, but possibly, the world.

Staff were a well-groomed team, and they reflect well on their management. They worked together to make the experience at Aliana Boutique Sapa Hotel a perfect place for a visit into the Vietnamese hills.
Partner
10/10
Exceptional
04 Jul 2024
J
Beautiful hotel. A perfect location. An easy 20 min walk into the centre but situated a little out in a hillside with stunning views from your balcony
Partner
8/10
Excellent
19 May 2024
Verified traveler

Good stay

The amenities were good, staff are super friendly. Just a little walk up the hill from sapa town if you don’t mind. Overall a good stay for short trip
Friends_and_family Friends
8/10
Excellent
19 May 2024
Verified traveler

Good stay

The amenities were good, staff are super friendly. Just a little walk up the hill from sapa town if you don’t mind.
Friends_and_family Friends
10/10
Exceptional
06 May 2024
Ah Eng Serene

Excellent Hotel Stay

Very good service staff (particularly Lien Chau and Lien Nguyen) at the reception and the restaurant respectively. Both were polite, attentive, very helpful and pleasant. Overall a beautiful hotel at the top of a hill, easy walking distance to the town, not far from Sun Plaza where we took the train to cable car station. Just don't go to the peak on a public holiday as the queue is horrendous. We waited 5 hours just to get to the top!
Friends_and_family Family
8/10
Excellent
02 May 2024
Steven
Nice room. Good breakfast. Friendly staff. My only negative was the bed. It was the most uncomfortable bed I've ever slept on. I barely slept the three nights i was there.
Leisure Partner
10/10
Exceptional
01 May 2024
Ye Kai
What a pleasant stay at Aliana! I was upgraded to a suite with such a nice view Sapa mountains. I was also given a late check out. Definitely will stay here again when I'm back.

One point to note is that the property is located further in and beside an old property that is run down. Be careful when you walk in towards Aliana. Since this is not controllable by Aliana, so just take note. (:
Leisure Self
10/10
Exceptional
08 Apr 2024
Mark
This hotel had a touch of luxury we hadn’t yet come across in Vietnam. Our room was stunning the staff were incredible and the buffet breakfast was awesome we wish we had stayed more nights. Thank you for having us.
Leisure Family
10/10
Exceptional
15 Mar 2024
Moira
The service was above and beyond.
Leisure
10/10
Exceptional
07 Mar 2024
Ken
The hotel was very nice. A comfortable walk from Sa Pa centre. Lovely room and very friendly staff who couldn't do enough for us. Thoroughly recommendef
Leisure Partner
10/10
Exceptional
03 Feb 2024
Christopher
Staff were friendly and welcoming as soon as you step foot on the property. Rooms were extremely clean. And views from the rooms were excellent. Breakfast and dinner at the in house restaurant was amazing as well. Bit of a trek to the city centre if you're walking via incline and construction zones but otherwise a short cab ride. I believe they're rated 3 star hotel (correct me if I'm wrong) but provide 5 star hotel service!
Leisure Family
10/10
Exceptional
22 Jan 2024
Matthew
Stunning view of the mountains, amazing service from staff and very clean. We got an upgrade to a suite which was much appreciated. It’s a small walk from town but it’s very quiet and peaceful.
Partner
10/10
Exceptional
22 Jan 2024
gary
Staff and hotel were great, a short 5 min walk to town, We had a large balcony, but lots of cloud, so consider this option as it may not be necessary, great at organising bespoke tour. would happily stay here again. no road noise but near enough to center.
Leisure Partner
10/10
Exceptional
24 Dec 2023
In Kook

짙은 안개 외에 모든 것이 완벽한 호텔

호텔 시설, 직원 서비스, 객실 청결도 등 모든 것이 완벽한 호텔이었습니다. 다만, 방문 당시 짙은 안개로 객실 테라스에서 보려고 했던 멋진 풍경을 체류기간 내내 하나도 볼 수가 없었던 점이 아쉬웠네요. 사파는 9월에 방문하는 것이 가장 좋다는 게 리셉션 직원의 조언이었습니다.
Friends_and_family Family
8/10
Excellent
10 Dec 2023
Benjamin
Generally, the stay was superb, the view from my porch was fantastic, the hotel staff were friendly. They even allowed us to check-in early due to room availability.

The location of the hotel is slightly inconvenient, it was not in the main city center but because of this the view of the mountains and paddy fields from my room was gorgeous and unobstructed. As there are a number of construction ongoing and we visited during december (rainy and foggy), the path to the hotel were muddy and uneven.
Leisure Partner
8/10
Excellent
08 Dec 2023
Edlyn
Loved the mountain view from the balcony! Rooms were spacious and tastefully decorated. Hotel staff were professional, personable and attentive. They were extremely responsive when I requested sliced lemon, honey and tea to soothe my sore throat. Complimentary bottled water really helps to settle in quickly. Hotel was away from the center but within 10 mins walking distance from the center. Electric cars are convenient to get around town.

Area for improvement-reduce the amount of fabric softener for laundry service.
Leisure Friends
10/10
Exceptional
16 Nov 2023
Jessica

The friendliest staff :)

The staff are amazing, so nice, friendly and attentive. My friend was sick and they went and got her plain bread to help during the day which was very nice.
Friends_and_family Friends
10/10
Exceptional
12 Nov 2023
Steven

A pleasant surprise!

Enjoyed the peaceful surroundings and the magnificent view of the mountain right out from the room balcony. Clean room, towels, linens and comfy bed. Friendly associates with genuine service from their hearts.
Self
10/10
Exceptional
02 Nov 2023
Pao
Great view of the mountains
Great staffs
Streets are a little narrowed
Signs to property needs to be bigger so new customers can see
Leisure Partner
10/10
Exceptional
31 Oct 2023
Ken

AMAZING 5 STARS - people working here are the best

I have traveled the world and stayed in hundreds of hotels. This hotel has an amazing team working here, so kind, helpful, friendly and focused on service. Super clean, great views, quiet, just the right distance from town for short walk. Nice pool, super good food and choices in the restaurant - great service! For VALUE and everything there is no better choice anywhere! Many thanks and gratitude to all, Lien was extra kind and helpful, great guide as well, highly recommend.
Self
10/10
Exceptional
08 Oct 2023
Janice
Lobby, dining room and guest rooms were are very neat and clean. Staff was very kind and helpful.
Leisure Family
10/10
Exceptional
26 Sep 2023
NATALIA
The property is beautiful. It’s quiet and has beautiful views of the rice crops and also to the funicular of Fansipan. The rooms are beautiful and really comfy. The hotel is really close to the station which is the building with the clock there you can get the funicular that will take you to Sunworld Fansipan. Walking distance is like 11 minutes and like 13 to the town of Sapa. The only cons is that there is a construction in the block so if it’s raining you will get your shoes with mud, but not a big deal. In the town of Sapa the app grab does not work so you will have to get a taxi to go around, but it’s really easy and the lobby will help you call one. Also the staff in the reception help you coordinate with a taxi to take you to the villages for approximate 600 bahts and to go to the waterfalls and the surroundings is like 1,000 bahts. Highly recommended. The breakfast and lunch in the hotel is amazing is a la carta. Delicious! All the staff in the hotel is really helpful and nice. They are amazing Lien Chau, Tuan, and Hung :) really happy with them. Also if you plan to go back to the train station the staff will help you coordinate a private one if you like. Highly recommend the hotel. 😀
Leisure Partner
10/10
Exceptional
13 Jun 2023
Tania

Boutique Beauty

We had a 2 night stay with friends after a 3 day trek staying in homes stays so this was pure luxury after.
It was very quiet as it is away from the busyness off the city centre but was walkable to town. We were notified by email prior and there was also a letter in our room to advise us and apologise for any inconvenience due to the alterations the hotel was undergoing. All the staff from reception to the dining room were very attentive and polite. The rooms were spacious and well appointed. A lovely stay thank you.😊
Friends_and_family Friends
10/10
Exceptional
02 May 2023
Verified traveler

Excellent stay

This is a very nice hotel and the service was great. They even allowed me to use a room to shower after I had checked out but before I started my overnight return trip to Hanoi. The hotel is a bit outside of the main town but has a great view over the valley. I would definitely recommend it.
Self
6/10
Pleasant
18 Apr 2023
Kelly

Didn’t live up to the hype of a 9.7

A little strange.

Not the cheapest hotel but had to pay for coffee at breakfast. There was no cups for any tea or coffee and they had no English speaking TV channels. To walk to the hotel you have to walk through undulating construction roads up a hill. Not quite as central as I expected but walkable. Just don’t expect to drag a suitcase over it.

I will say the room was clean and the staff were super friendly.
Partner
10/10
Exceptional
30 Mar 2023
Wendy
The Alina hotel was excellent couldn’t fault it. The staff were very friendly and helpful. It was about a ten minute walk into Sapa the road was a bit dug up but only a short distance. We had a great view of the mountains in front of the hotel. The restaurant food was 5 star. We got upgraded to a suite and balcony room. Highly recommend
Leisure Friends
10/10
Exceptional
18 Mar 2023
helen

Stylish chic hotel with excellent service

This stylish and elegant hotel, which has some of, if not the, best unobstructed views across the valley, absolutely deserves 5 stars. Everything is spotless and the staff are extremely helpful, attentive and professional. Our room was large, light and airy, with plenty of electrical sockets and beautifully decorated. In the bathroom the pretty blue and white local ceramic accessories were a nice touch. The overall decor of the hotel is modern chic with a touch of traditional, such as the tribal woven fabrics used in some of the upholstery, and the circular hearth in the restaurant which must be wonderfully cosy in colder weather. There is some excellent photography, mainly of local tribal peoples, decorating the rooms and private areas. The pool was clean and looked welcoming when the sun was shining although we didn't have time to take a dip. Sadly when we visited the spa was out of action, hopefully they will be able to open it again as the higher season approaches. Breakfast was varied and generous, with eggs cooked to order. I would absolutely stay here again for longer. Highly recommended.
Partner
10/10
Exceptional
12 Mar 2023
Karen Jean
The entire staff was amazing!
Leisure Self
8/10
Excellent
05 Mar 2023
mei loo
Hotel was ok but the environment surrounding the hotel was bad.Road leading to the hotel seems as if there was a landslide that took place recently. It is impossible to walk to town.
Friends_and_family Family
10/10
Exceptional
23 Feb 2023
Jenny
Aliana Boutique Sapa Hotel and Spa is a hidden gem. We loved everything about this hotel. From the service to greet and meet customer. The staff and crew are super nice. They welcome you with an open arm and we feel like we are part of the family. We would recommend this little gem to our friends and family members whenever they have a chance to visit Sapa.
Leisure Family
10/10
Exceptional
05 Jan 2023
Tina
The staff was fantastic. Everyone was so friendly, it always felt like coming back home instead of coming back to a hotel. The hotel itself is very clean and the rooms very spacious. I can only recommend staying at this hotel when staying in Sapa.
Leisure Partner
8/10
Excellent
30 Dec 2022
Verified traveler
Very nice hotel. Service was great. Very quiet area. The room was warm and cozy. Around 5 minute walk to town center. I wish the restaurant was open all day and I wish the spa was operational.
Partner
10/10
Exceptional
18 Dec 2022
Edy
Nice hotel with friendly staff
Leisure Family
10/10
Exceptional
06 Dec 2022
Cuong
We really like the service. Staffs are friendly and helpful.
10/10
Exceptional
21 Nov 2022
Daniel

Great stay at Aira

We had a wonderful stay here in November of 2022.Everything was great including the breakfast.I strongly recommend getting a room with a mountain view so awesome!
Partner
10/10
Exceptional
02 Nov 2022
Christina
Beautiful hotel and decor
Attentive and helpful staff ( Hue Pham) and restaurant staff
Don’t like the noisy and uneven surface caused by other hotel construction nearby
Leisure Partner

Location & surroundings

AIRA BOUTIQUE SAPA HOTEL & SPA
No. 30 Hoàng Liên, Sapa

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AIRA BOUTIQUE SAPA HOTEL & SPA

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