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Hotel Sapa Square Affiliated by Meliá

Hanoi and North · Vietnam

No 8, Cau May, Sapa Town, Sapa District, 333105View location

9.0/10Excellent120 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.0/109.0
Condition9.0/109.0
Location10.0/1010.0
Neighborhood8.8/108.8
Amenities8.8/108.8
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Sapa Square Affiliated by Meliá

BB Hotel Sapa (formerly U Sapa Hotel) is located in the heart of the city, making it convenient for guests to experience the Sapa lifestyle in the middle of the town. The architecture and interior are designed in a beautiful French Colonial style with an indigenous twist combined.

The hotel is comprised of 39 Superior rooms, 9 deluxe rooms, 6 One Bedroom Suites and 3 Family room. All are available with King and Twin size beds as well as connecting rooms for families.

The hotel features a restaurant, a bar café, a library with business center, a gym and complimentary Wifi access. A daily buffet/ set menu breakfast is included. Each room or suite features a flat-screen TV with cable channels, a personal safe, an electric kettle and a minibar.

The attached bathroom offers shower facilities, toiletries, slippers and a hairdryer. Staff at the 24-hour reception can assist with laundry, ironing, luggage storage and airport shuttle services. Guests can play a game of billiards or have a quiet read from the library collection.

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BB Hotel Sapa is located just 200 m from the entrance of Ham Rong Mountain, 100 m from Sa Pa Stone Church and 600 m from Sapa Lake while Fanxipan Mountain is 7. 7 km away. This property also has one of the best-rated locations in Sa Pa!

Guests are happier about it compared to other properties in the area. This property is also rated for the best value in Sa Pa! Guests are getting more for their money when compared to other properties in this city. We speak your language!BB Hotel Sapa has been welcoming Booking.

com guests since 30 Jul 2014.

With a stay at Hotel Sapa Square, Affiliated by Meliá, you'll be centrally located in Sa Pa, steps from Sa Pa Square and Sapa Catholic Church. This spa hotel is 0.4 mi (0.6 km) from Sapa Lake and 0.4 mi (0.6 km) from Ham Rong Mountain.

Make yourself at home in one of the 57 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle and a train station pick-up service are provided for an additional charge.

Popular amenities

Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    Vietnamese

    English

    French

Nearby attractions

Sa Pa Square 0.1 km / 0.1 mi
Cable Car Station Sapa 0.1 km / 0.1 mi
Sapa Museum 0.1 km / 0.1 mi
Sapa Catholic Church 0.3 km / 0.2 mi
Sapa Lake 0.6 km / 0.3 mi
Ham Rong Mountain 0.8 km / 0.5 mi
Muong Hoa Valley 1.4 km / 0.9 mi
Sapa Market 1.5 km / 0.9 mi
Silver Waterfall 11.8 km / 7.3 mi
Golden Stream and Love Waterfall 13.5 km / 8.4 mi
O Quy Ho Pass Viewpoint 14.6 km / 9.1 mi
Fan Si Pan 21.6 km / 13.4 mi
Quảng trường Tp. Lào Cai 29.8 km / 18.5 mi
Hekou Customs Site 32.5 km / 20.2 mi
Thuy Hoa Park 32.5 km / 20.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2014
  • Year of most recent renovation: 2014
  • Total number of rooms: 57
  • Number of floors (main building): 3
  • Twin rooms: 17
  • Double rooms: 40
  • Junior suites: 3
  • Suites: 3
  • Superior rooms: 39
  • Family rooms: 3
  • hotel
  • MasterCard
Show 68 more facilities & services
  • Visa
  • City centre
  • Bus/Train station
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Car hire
  • Transfer service
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Launderette
  • Bicycle hire service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Bellboy service
  • Fireplace
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Library
  • Bikes available
  • Café
  • Bar
  • Restaurant
  • Smoking area
  • Meeting room
  • Projector
  • Photocopier
  • Business centre
  • TV lounge
  • Game room
  • NightclubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Spa centreExtra charge
  • Breakfast
  • Breakfast served to the table
  • Early bird breakfast
  • Late riser breakfast
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Half board without drinks
  • Full board without drinks
  • All inclusive without drinks
  • Gluten-free meals
  • Vegetarian meal
  • Non-smoking establishmentExtra charge
  • Fitness
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Hotel Sapa Square Affiliated by Meliá

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG

    Photos are not available for this room type.

    Hotel Sapa Square Affiliated by Meliá

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Hotel Sapa Square Affiliated by Meliá

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Hotel Sapa Square Affiliated by Meliá

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Hotel Sapa Square Affiliated by Meliá

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Hotel Sapa Square Affiliated by Meliá

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Hotel Sapa Square Affiliated by Meliá

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR CITY VIEWRoom • SUPERIOR CITY VIEWROO.CV-SU

    Photos are not available for this room type.

    Hotel Sapa Square Affiliated by Meliá

    Room SUPERIOR CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU

    Photos are not available for this room type.

    Hotel Sapa Square Affiliated by Meliá

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Hotel Sapa Square Affiliated by Meliá

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR CAPACITY 3Room • SUPERIOR CAPACITY 3ROO.C3-SU

    Photos are not available for this room type.

    Hotel Sapa Square Affiliated by Meliá

    Room SUPERIOR CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.C3-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE CITY VIEWSUITE • EXECUTIVE CITY VIEWSUI.CV-EJ

    Photos are not available for this room type.

    Hotel Sapa Square Affiliated by Meliá

    SUITE EXECUTIVE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Hotel Sapa Square Affiliated by Meliá

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Hotel Sapa Square Affiliated by Meliá

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Hotel Sapa Square Affiliated by Meliá

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Hotel Sapa Square Affiliated by Meliá

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    Hotel Sapa Square Affiliated by Meliá

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE KING BEDDouble or Twin • DELUXE KING BEDDBT.DX-KG

    Photos are not available for this room type.

    Hotel Sapa Square Affiliated by Meliá

    Double or Twin DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Hotel Sapa Square Affiliated by Meliá

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-1

    Photos are not available for this room type.

    Hotel Sapa Square Affiliated by Meliá

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE CITY VIEWRoom • DELUXE CITY VIEWROO.CV-DX

    Photos are not available for this room type.

    Hotel Sapa Square Affiliated by Meliá

    Room DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    Hotel Sapa Square Affiliated by Meliá

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Hotel Sapa Square Affiliated by Meliá

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Sapa Square Affiliated by Meliá

9.0
Excellent
120 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
10.0 /10
Neighborhood
8.8 /10
Amenities
8.8 /10
50 reviews shown
10/10
Exceptional
25 Jul 2026
Phillip
Amazing hotel, staff so lovely and helpful. Clean hotel with very nice rooms. Breakfast was good with plenty of choice. Close to everything and nice to the Sapa sun plaza.would recommend
10/10
Exceptional
24 Jun 2026
Yang
Nice size room with a little balcony over looking Sapa train station. Perfectly located.
Partner
8/10
Excellent
18 Jun 2026
Sergio
Hotel is in an excellent location, in the middle of everything. We had issues with our shower flooding the whole restroom but other than that, no issues. Staff was nice but hard to communicate. Food in the sky lounge was not great.
Friends_and_family Family
10/10
Exceptional
14 Jun 2026
Robert
It’s the staff that really make this the best place to stay in SaPa. From the excellent help at reception to the service at the coffee shop and restaurant to the rooftop bar. Fabulous attention to detail. Very good English skills. The location is wonderful right by the center of SaPa. Stone church, fanispan,SaPa square is steps away.
Self
8/10
Excellent
02 Jun 2026
Christian
The room was clean but what they marketed as Junior Suite was actually smaller than the Superior probably because it's front facing and the attic wall is slanted.
Partner
10/10
Exceptional
07 May 2026
Bharat
Great !!!
10/10
Exceptional
04 May 2026
Rhoderick
This would be remembered as one of the most pleasant stay we had because of the Sapa Square staff, during our few days April 2026 stay, led by Jayce their front desk main man. Jayce just went beyond the service of what was expected, I remember my buddy lost a pair of Gucci prescription glasses at the mountains in Fancipan , Jayce went out of his way communicating with Fancipan Starbucks lost and found, and there indeed we found the eyeglasses and Jayce even went on arranging the return of the lost item for the owner and the person who found the eyeglasses. With Jayce he talk with good command of English and immediately makes you feel that you are going to be taken care of. We felt comfortable dealing with Jayce, and he’s been our go to guy whenever we need guides on Sapa tours , activities, transport, foods, currency exchanges and others. He is a natural of customer service. We highly consider coming back at Hotel Sapa Square because of services we experienced with Jayce.
Friends
10/10
Exceptional
01 May 2026
Michelle
Loved this hotel perfect location for our stay in Sapa
The staff at the roof top bar were excellent as was the staff at breakfast
The room was a great size with a balcony that was nice to have
There were many places to eat nearby within walking distance
Right across the road from fansipan station
Loved our stay and a big thank you to all of the staff that made our stay brilliant
Partner
8/10
Excellent
23 Mar 2026
Tristram
For what I paid I was pleased. The hotel is a bit tired. The rooftop bar is great. The location is very central. The sound insulation is basically nonexistent - take earplugs with you!
Friends_and_family Friends
10/10
Exceptional
13 Mar 2026
Alfonso
Great location in the town center and very helpful staff.
Family
10/10
Exceptional
08 Feb 2026
Francis
We had a great time at this hotel! Location is super central, right across SunPlaza station, the starting point to Mt Fanzipan and across Sap Square and Stone Church.

Rooms were excellent - our rooms had a nice view of the square. Note at wintertime, they only have heating so if you feel warm, just open the window. Family room is very spacious. Staff were courteous. Breakfast had lots of options for international guests.
Leisure Family
6/10
Pleasant
22 Jan 2026
Su Ming
Stayed for 2 nights, I was given a room next to the neighbour hotel and was noisy as a group next door were having party till almost 3am, loud noises, screaming etc etc. They change another room for me and was much better and managed to get some rest.
Breakfast selection is good.
The room condition is OK and basic, water pressure is low, TV channel is very limited. Staff attitude is quite rude. The only plus point is the location at the center of the town.
Friends_and_family Friends
6/10
Pleasant
20 Jan 2026
Christopher
The rooms are nice even though the bathrooms are a little dated.

Hotel management need to take on a no nonsense approach for rowdy and drunken guests as my colleague and myself where woken up in the early hours by yelling and banging on doors by these inconsiderate undesirables.

The good points is the staff are wonderful and accomodating and very polite.

The location is excellent being right in the heart of where all the action is and also Sapa train station is right across the road.

The acoustics need to be looked at as the hallways leading to guest rooms are all tiled and there is a lot of noise when other guests are coming and leaving their room.

The buffet breakfast is excellent and plenty of choice.
There is also a 24 hr gym that is well equiped.

The skybar is excellent for a meal or a quiet drink and has a wonderful view out to the square and mountains.
Leisure Friends
10/10
Exceptional
12 Jan 2026
Anna
Clean room, polite and helpful staff. Clean room/amenities
Leisure Family
10/10
Exceptional
13 Dec 2025
Eric
Very nice hotel overall. The breakfast buffet was excellent, with a wide variety of options, including an omelette station and a pho station. The location is great, right across from the square. The gym is well equipped, and they also have a spa and massage services on site. I highly recommend staying here—they even leave a nice little welcome package when you arrive, which was a thoughtful touch.
Leisure Self
10/10
Exceptional
19 Nov 2025
Mervin
Clean rooms, great staff, excellent restaurant on main floor.
Leisure Family
10/10
Exceptional
17 Nov 2025
Chua
Very nice and clean hotel centrally located in SaPa. Wonderful staff from house keeping to kitchen staff to reception. Special thanks to the excellent reception team of Kevin, Joyce, and Leo. Kevin was especially helpful- always going above and beyond to make sure we had everything we need. We will definitely stay here again.
Leisure Family
6/10
Pleasant
05 Nov 2025
Howard
The bathroom the top of the sink has a moldy & the room has fusty.
If you get a tour from them they will very friendly. However, if you do not, they turn a pace and treat you with basic - the outside build is nice and near ar.
Friends_and_family Friends
10/10
Exceptional
05 Nov 2025
Talib
Good and hotel in the center of the city.
10/10
Exceptional
28 Sep 2025
Michael
I always stay at the Sapa Square hotel formally known as BB hotel. It is the best location and best staff of any hotel in Sapa.
Leisure Self
10/10
Exceptional
26 Sep 2025
KWEK
Hotel Sapa Square is in a perfect location right in the center of Sapa, next to Sun Plaza and just steps away from the monorail to Fansipan cable car. Many attractions, restaurants, bars, and cafes are within easy walking distance.
The hotel looks newly renovated and offers good facilities, including a restaurant, Sky Bar, massage services, and a gym (no swimming pool). My deluxe room was spacious, clean, had a very comfortable bed, and a balcony overlooking Sapa Square. Breakfast (6:30–9:30am) offered a good mix of local and Western dishes. The Sky Bar on the 5th floor is cozy, affordable, and a great place to relax.
What really stood out was the service. Special thanks to Kelvin, who went above and beyond — from warmly welcoming us, personally showing us to our room, to even arranging and negotiating a taxi for us. Levi was also very friendly and helpful throughout our stay.
Overall, a truly welcoming experience. Highly recommended for anyone visiting Sapa!
8/10
Excellent
23 Apr 2025
Juan
Great hotel, well situated directly on the town square, abundant of restaurants all around the hotel, directly across from train station.
Staff was amazing, hotel is clean, with a great breakfast.
Leisure Partner
10/10
Exceptional
08 Feb 2025
Thanh T
Good service from staff , I believe no place you can find from this area
Leisure Partner
10/10
Exceptional
07 Jan 2025
Vineeta
We checked out on Monday after 2 nights stay, the breakfast was only little bit of selection
Friends_and_family Family
10/10
Exceptional
16 Dec 2024
Lie Fon
Apart from noise caused by rather drunk couples at level 4, who screamed and sang happy birthday song loudly at 12:55am for almost 10mins until staff came up to ask them to stop, everything else was great. Nice clean room, breakfast was good. Located at the centre of Sapa, just opposite of the Sapa station. Lots of eateries, cafes, shops nearby. Staffs were great as well.
Leisure Family
8/10
Excellent
21 Nov 2024
Boon Kui Simon
Breakfast average (room for improvements) and slight change of dishes would be great.
Leisure Family
10/10
Exceptional
10 Nov 2024
JIAN
Staff are very friendly and helpful.
10/10
Exceptional
25 Sep 2024
Michael
I have stayed in numerous spots in South PAUL this is the best. It is centrally located and you can walk to everywhere easily. And the rooftop bar is exceptional and offers an unparalleled view of the amphitheater stadium and the city.
Leisure Self
8/10
Excellent
28 May 2023
anh
In historic area, walkable to most sites, numerous food choices
Refurbished adequately for historical bldg, staff super helpful and polite, breakfast is modest. Would recommend.
Leisure Family
10/10
Exceptional
15 Mar 2023
Verified traveler

Perfect spot for our purposes.

We stayed one night at the BB Hotel Sapa on our way back from a mountain home stay. The hotel was very comfortable and located perfectly for our purposes. We had a good night’s sleep with no complaints.
Friends_and_family Family
8/10
Excellent
30 Jan 2020
Verified traveler
Perfect location, Staff are very pleasant, breakfast is good.
Leisure
10/10
Exceptional
26 Oct 2019
Dusit

Very central, close to many things

What I love about bb hotel was the bed and all the pillow was so good quality, the staff of the hotel more than welcome you. The location was perfect. We definitely be back if we back to sapa.
Friends_and_family Family
10/10
Exceptional
25 Dec 2018
Kim

A hotel highly recommended!

My family loved BB hotel. It is very spacious and comfortable. The breakfast setting and food are comparable to a 5 star hotel. The hotel staff are very responsive. Some construction was in progress in front of tbe hotel and noises çould
be heard during our visit.
Family
6/10
Pleasant
29 Oct 2017
Verified traveler
Shower facilities should be made available to the guests who reach after train from Hanoi or those who do a trek after check out. Train again are late at night. Most hotels provide these shower facilities which is amiss here.. worth considering?

Further I am surprised at the response of the room service. Milk satchets not available and if u need milk we need to collect from restaurant.. surprised with room service.
8/10
Excellent
28 Sep 2017
Stuart

Overnight in Sapa

Staff were very friendly and tended to all our needs, including a trip to the police station to act as interpretor. Room was large and clean, but had no windows. The only negative was that my son injured his leg on a sharp corner of the bed, but again, staff were helpful with bandages. Overall, a very pleasant stay.
8/10
Excellent
23 Jul 2017
Grant
Very nice staff, very helpful
Partner
10/10
Exceptional
10 Jul 2017
Andria

Right across from night market

Was only there one night but service was great
Family
10/10
Exceptional
25 Jun 2017
Verified traveler

Nice hotel!

Very nice hotel at good location & breakfast buffet is very good.
10/10
Exceptional
24 Nov 2016
Gillian

Clean, friendly, great location.

We are a family of four, who stayed in one of the suites. It was a good size for us, the room was clean and spacious. We loved the hotel, with its grand staircase and the kids enjoyed the pool table. Staff were very friendly. Location was great - especially for a Saturday night when there is entertainment in the square outside, and a night market all around.
Family
6/10
Pleasant
06 Nov 2016
NG

City center but a little terrible.

Booked a family room. But it came without windows. Family room has 2 bedrooms but only 1 bathroom?! Bathroom was super big size but for what? In the end changed to 2 rooms. City center therefore exceptionally noisy. Room have rat! It dropped from the false ceiling. My mother got frightened and couldn't sleep well for the next 2 days.
Family
10/10
Exceptional
13 Oct 2016
Haia

great hotel

Wonderful experience. Great location, clean and very nice hotel and room. friendly staff. I defiantly recommend it..
Family
10/10
Exceptional
13 Oct 2016
Haia

Great location, very nice and clean hotel and room

Great location, the hotel his very nice and clean, friendly staff. I highly recommend the hotel.
Family
6/10
Pleasant
30 Sep 2016
Sean

Very Noisy

Although this hotel is in a great location and not bad for the price it is right across the road from some major construction which goes from 7.30am to 6.00pm everyday. This construction site is extremely noisy, when asked to be moved we were moved to the back of part of the hotel which too had a construction site, this wasn't as bad until 3am on the Sunday morning when they started pouring concrete and grinding. The corridors also have high levels of noise as they are marble and guests in the hotel were very inconsiderate yelling and screaming in the corridors. If you are after a quiet hotel then I would suggest staying somewhere else, if you want location then its good. The staff were friendly and try their best.
Partner
10/10
Exceptional
18 Jun 2016
Verified traveler

A definite recommendation for Sa Pa

The hotel is centrally located at the heart of Sa Pa town. We really loved the accessibility of the hotel to food, shopping and sightseeing around town, and of course the excellent customer service provided to guests at USapa Hotel. The hotel staff provided thoughtful advice for our daily sightseeing itineraries and were attentive to the customers needs.
Family
8/10
Excellent
13 Jun 2016
Lila

Great location and comfortable bed

The hotel was very nice. I liked how when we arrived at 7am they allowed us to check in right away. This was especially great after an overnight train ride. The staff was friendly and helped book all our excursions. The bed was so comfortable and the bathroom was in great condition. The breakfast food was really good and I liked their location. I just wished I had a view from my window.
6/10
Pleasant
06 May 2016
Philip

Best Location in Sapa

Room 117 - bathroom door did not close, power would not stay on also too close to Side street where the locals talk all night, literally.
Staff kindly relocated me the next morning to a quieter room.

10/10
Exceptional
23 Apr 2016
Karen

Great hotel excellent location

We arrived very early in the morning the staff upgraded us so that we were able to check in straight away. Sapa and the surrounding area is beautiful so we decided to stay an extra night.
Partner
8/10
Excellent
16 Apr 2016
Johann

Well located hotel in Sapa

I arrived 7:15am via train. Allowed to check in early without cost. Next day check out supposed to be 12:00. My train only left at 9:00pm. Asked for a late checkout. No problem and no cost!

Well located in Sapa at the square. Walking distance to all that is important. Restaurant good. Only negative is they dont have an elevator. So you walk the stairs!

I will stay at USapa again if I ever go to Sapa again.
6/10
Pleasant
13 Apr 2016
Reginald

Sapa time

The hotel is in a very busy and consequently very noisy area. Difficult to sleep with constant traffic and copious amounts of construction everywhere. I think trip advisor has this hotel way over rated at 4.8 stars. A more honest rating would be 3.8 - 4 stars top. The buffet breakfast would have been good except all the chafing dishes were left open causing all the food to be cold for the 5 days I stayed there. I will say the burger at the hotel restaurant was very good as well as the steamed sturgeon in ginger and lemongrass. I would like to see the hotel supporting the H'mong owned trekking company ( Sapa sisters, which is right around the corner )
Family
10/10
Exceptional
12 Apr 2016
Kim

Great stay

The staff were caring and considerate and made us feel at home.
Partner

Location & surroundings

Hotel Sapa Square Affiliated by Meliá
No 8, Cau May, Sapa Town, Sapa District, 333105, Sapa, Lao Cai, Vietnam

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Hotel Sapa Square Affiliated by Meliá

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