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Sapa Cat Cat Hills Resort Spa

Hanoi and North · Vietnam

086 FansipanView location

9.0/10Excellent95 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.4/108.4
Condition8.8/108.8
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sapa Cat Cat Hills Resort Spa

When you stay at Sapa Cat Cat Hills Resort & Spa in Sa Pa, you'll be in the mountains, within a 5-minute drive of Sapa Lake and Sapa Market. This resort is 0.6 mi (1 km) from Cable Car Station Sapa and 0.7 mi (1.1 km) from Sa Pa Square.

Make yourself at home in one of the 97 air-conditioned rooms featuring minibars and LED televisions. Cable television is provided for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A damage deposit of VND 1000000 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Vietnamese

    English

Nearby attractions

Cable Car Station Sapa 1 km / 0.6 mi
Sa Pa Square 1 km / 0.6 mi
Sapa Museum 1.1 km / 0.7 mi
Sapa Catholic Church 1.2 km / 0.7 mi
Sapa Lake 1.5 km / 1 mi
Ham Rong Mountain 1.6 km / 1 mi
Muong Hoa Valley 2.2 km / 1.4 mi
Sapa Market 2.5 km / 1.5 mi
Silver Waterfall 12.8 km / 8 mi
Golden Stream and Love Waterfall 14.5 km / 9 mi
O Quy Ho Pass Viewpoint 15.6 km / 9.7 mi
Fan Si Pan 22.6 km / 14 mi
Quảng trường Tp. Lào Cai 30.8 km / 19.1 mi
Hekou Customs Site 33.5 km / 20.8 mi
Thuy Hoa Park 33.5 km / 20.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 97
  • hotel
  • Car park
  • Wi-fi
  • Laundry service
  • Garden
  • TV lounge
  • Spa treatments
  • Breakfast
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Sapa Cat Cat Hills Resort Spa

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM MOUNTAIN VIEWFAMILY ROOM • MOUNTAIN VIEWFAM.VN

    Photos are not available for this room type.

    Sapa Cat Cat Hills Resort Spa

    FAMILY ROOM MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Sapa Cat Cat Hills Resort Spa

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Sapa Cat Cat Hills Resort Spa

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR QUEEN BEDTWIN • SUPERIOR QUEEN BEDTWN.QN-SU

    Photos are not available for this room type.

    Sapa Cat Cat Hills Resort Spa

    TWIN SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Sapa Cat Cat Hills Resort Spa

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIOR WITH DOUBLE BEDTWIN • SUPERIOR WITH DOUBLE BEDTWN.DB-SU

    Photos are not available for this room type.

    Sapa Cat Cat Hills Resort Spa

    TWIN SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Sapa Cat Cat Hills Resort Spa

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIOR QUEEN BEDDouble or Twin • SUPERIOR QUEEN BEDDBT.QN-SU

    Photos are not available for this room type.

    Sapa Cat Cat Hills Resort Spa

    Double or Twin SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Sapa Cat Cat Hills Resort Spa

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Sapa Cat Cat Hills Resort Spa

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Sapa Cat Cat Hills Resort Spa

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Sapa Cat Cat Hills Resort Spa

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sapa Cat Cat Hills Resort Spa

9.0
Excellent
95 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.8 /10
Amenities
9.2 /10
50 reviews shown
2/10
Poor
02 Apr 2026
Kayla
Horrible experience at this hotel. Do not recommend. A few things to note about the bad food and poor amenities:
- Restaurant staff for dinner was slow and did not come take our order for 10 minutes even though it was basically empty. The drinks took 20 minutes to show up. They were canned beers. Food had no taste. “French onion soup” looked like blended up bland cauliflower. “Hawaiian pizza” came as only red peppers and olives. The salmon was full of bones.
- Breakfast was half dinner food, like French fries and spaghetti. Lacked pastries, just had white bread.
- Toilets in the lobby and gym did not work. No water pressure and didn’t flush. No toilet paper.
- Gym had no weights. Just a few plates and a bench.
- The bed mattress was hard. The bathroom shower soaked the entire bathroom floor making it a hazard. Had to use the bath towels to dry everything after the shower.
- The lights above the bed did not turn off with any light switch so had to have the room key out of the power source all night.
- The buggie to drive you from your room to the lobby never showed up every time we called. Had to walk the steep hills every time.
Family
8/10
Excellent
17 Jan 2026
vicky
pool was cloudy and was not heated.
8/10
Excellent
02 Jan 2026
Chayapat
Good views
10/10
Exceptional
11 Dec 2025
Leah
Everything was great. Staff is amazing.
Leisure Partner
6/10
Pleasant
30 Nov 2025
Viet
Amazing views. Rooms were ok, could use some renovations. Service and staff was amazing.
10/10
Exceptional
14 Aug 2025
HUEY
Very nice place and great view of the valley
Great staff and service
Leisure Family
10/10
Exceptional
04 Aug 2025
Olivia
The view from our room at Cat Cat hills was amazing. The staff are so friendly and willing to help with whatever you need. The food at the restaurant is amazing also!
Leisure Partner
8/10
Excellent
21 Jul 2025
Tauhid

It was just ok.

We arrived at the hotel a few hours early after an overnight bus ride from Hanoi (check-in was at 2 PM), so we had some time to kill. The lobby was chaotic, and we were surprised to see the staff completely unbothered as a mother fed her child on the pool table. We even opted for a massage to pass the time, but unfortunately, no refreshments were offered while we waited—which would’ve been a thoughtful gesture.

While these may seem like small issues, details matter in the service industry. The lobby, in particular, gets extremely crowded—children running around unattended, parents not intervening, and staff doing little to maintain order.

The view from the hotel is undeniably magical, but overall, I wouldn’t choose to stay here again. One example that stood out: it was raining, and I asked to borrow a second umbrella (since my wife was using the one provided in our room). Instead of simply helping, the staff had to verify with housekeeping whether the original umbrella was in use—which felt unnecessarily rigid and inconvenient.

In the end, I’m giving this place 4 stars, but that’s being generous. The little things added up, and unfortunately, they detracted from what could have been a much better experience.
Partner
10/10
Exceptional
19 Jul 2025
cindy
Such a wonderful resort with amazing views of Sapa. A must stay if you are here. You will not regret it! The breakfast buffet is delicious and the infinity pool is awesome. The staff members Louis and Lilia were fantastic, kind, and helpful. I totally recommend this place.
Leisure Family
8/10
Excellent
07 Jul 2025
Chris
Staff very accomodating, breakfast was very good. Great views over the valley
Leisure Partner
8/10
Excellent
06 Jul 2025
Kameron
I liked the pool and food set up and views
I did not like the lack of communication about using towels for water only and charging me for a hand towel or not cleaning the mirrors
The comforter was damp both times they “cleaned” the room
LEO was very personable and helpful great customer service nicest person I met at the resort
Leisure Friends
8/10
Excellent
14 Jun 2025
Mee Kuan
Beautiful view from the room, friendly and helpful staffs. Thank you to Louis who is good in entertaining guests.
Leisure
10/10
Exceptional
10 Jun 2025
Edgardo
We're at Room 815 where the view is awesome including the Fansipan Tram bridge. Catcat village is around 15 minute walk downhill. The whole resort staff including Louis Tin we're very helpful and friendly. Excellent hotel service.
Leisure Family
10/10
Exceptional
09 Jun 2025
Linda
Such a beautiful stay. I went with my son and we enjoyed the view, the breakfast buffet and the service. The staff is very kind and helpful. I will stay again in the future
Friends_and_family Family
6/10
Pleasant
09 Jun 2025
Zaira
We stayed one night and spent two full days at Sapa Cat Cat Hills Resort & Spa. Overall, it’s a beautiful and peaceful place with stunning views and well-maintained rooms, we stayed in two and both were lovely. However, something felt missing in the overall experience.

A few tips: if you arrive early (common due to train times), there are showers available until check-in at 2pm. We didn’t know this and paid extra for early room access, which was okay, but could have been avoided.

I used the spa and booked a 1hr 45min treatment, but had to stop after one hour as the therapist didn’t seem well. I wasn’t charged fully, but the situation wasn’t acknowledged, which felt disappointing.

It was also my birthday, which I mentioned, but there was no small gesture or recognition. I usually travel on my birthday and it’s nice when places take note, even something simple.

Service could improve, possibly due to a language barrier. I requested towels that were missing and it took hours to receive them. Also, our room had a window left open, letting in many mosquitoes. I reported it and eventually received help, but felt my request was initially dismissed.

If you have mobility issues, ask for rooms near the front.

In all, it’s a great place with potential, just wish the service matched the beautiful setting.
Leisure Partner
10/10
Exceptional
04 Jun 2025
Cameron
The resort is beautiful and so nice! The staff is very helpful and so kind. Especially Louis who played a round of pool with us and helped us improve our game! Would definitely recommend staying here to recharge!
Leisure Friends
10/10
Exceptional
02 Jun 2025
Michelle Marie Guanco
We could not fault anything. We were made sure that our stay was comfortable. All of our requests were accommodated.
Leisure Family_with_children
10/10
Exceptional
10 May 2025
Gary
Awesome location with excellent accommodations. Best buffet breakfast of the four hotels we have stayed at in Vietnam in last three weeks. Front desk and Hotel managers extremely attentive to our requests. My wife, who is Vietnamese, spent hours talking to them for guidance about everything!
Leisure Partner
10/10
Exceptional
02 May 2025
Taylor
The staff here is incredibly friendly, the view is breathtaking, and the rooms are spotlessly clean. The air conditioning system is also functioning flawlessly!
2/10
Poor
27 Apr 2025
Wasim
The hotel is nicely built and has a nice view, but in my opinion they have a big issue in management. The room is very dirty and full of insects, we also had a lizard in our room. The staff need proper training as they dont know how to deal with tourists and dont know what customer services is. The breakfast doesn't have options and the quality of the food served is not so good. We were only able to eat egg all the time we stayed.
Sapa is a beautiful place, but staying at this hotel ruined our visit completely. I highly recommend avoiding this place if you want a peaceful holiday with no issues. I tried to speak to the management twice while i was there but didnt even feel that they understood what delivering good service is, so i thought there is even no point of explaining..... i found it so weird once when i saw the hotel manager sat in the restaurant having breakfast while guests are still there instead of him making sure everything is ok....
Partner
10/10
Exceptional
22 Apr 2025
Yamila
We spent 2 nights at this place and we absolutely loved it, it was pretty hard to leave. From the staff to the room and the amazing view, everything was great.
Leisure Partner
10/10
Exceptional
11 Apr 2025
inha
Very clean room with amazing views!!!
10/10
Exceptional
08 Apr 2025
Terryn
This resort was beautifully situated in the hills. Although futher away from the busy city center, it was a perfect place to retreat. All of the staff were genuinely kind and helpful. One of the staff, Quy, carted us to and from our room and gave recommendations as to where to go and various food options. The breakfast options varied but were all very tasty. We loved our stay at this property and highly recommend it.
Leisure Partner
10/10
Exceptional
07 Apr 2025
William
All of the staff were so warm and welcoming. Sarah at reception went above and beyond to make sure we were taken care. She even took time to call and check on our shuttle to take us back to the train station. She really made us feel special and genuinely wanted us to have a great stay in Sapa. The spa staff we also excellent helping us have a relaxing stay.
10/10
Exceptional
05 Apr 2025
Jenelle
Rooms are nice and big. Easy to communicate. Free breakfast that comes with it is amazing as well. Staff very friendly and helpful especially Long. Will definitely recommend.
Leisure Family
10/10
Exceptional
04 Apr 2025
Tina Kim
The staff at Sapa Cat Cat Hills Resort & Spa were amazing! From Nông Thi Giang & Trân Nhât Long (receptionists) to the amazing spa staff, thank you for a wonderful experience! The room was extremely spacious & comfy, good food in the restaurant, as well as the entire resort grounds & facilities was exquisite and peaceful! I will return!!
Leisure Self
10/10
Exceptional
03 Apr 2025
Octavio
A sign by the restaurant door leading outside “PLEASE CLOSE DOOR BEHIND YOU”.
10/10
Exceptional
24 Mar 2025
April

Highly recommend!

We got here pretty late because we were coming from Hanoi but we were greeted warmly despite how late it was. The staff was extremely friendly. The breakfast we had both days were also amazing. The amenities and room was also nice with an amazing view.
Friends_and_family Family
10/10
Exceptional
02 Jan 2025
Felix
Breath taking views, friendly staff
Leisure Family
10/10
Exceptional
09 Dec 2024
Lauren
Staff made sure we were taken care of. Spa experience was very clean and wonderful. White coffee at the bar was best I’ve ever had! Even though we were completely fogged in and missed the views we came for, we enjoyed the experience. Would absolutely come back
Leisure Friends
10/10
Exceptional
25 Nov 2024
Sierra
Beautiful infinity pool and rooms! restaurant also had great breakfast included.
Leisure Friends
10/10
Exceptional
12 Nov 2024
Rachel
Excellent hôtel, great staff, good breakfast and drinks
Leisure Partner
10/10
Exceptional
19 Oct 2024
Krista
This was my favourite hotel I have ever stayed in. The staff were fantastic. The hotel was unique with beautiful views. The room was lovely and clean. Staff shuttled us up and down from our room to the lobby within a couple minutes. The location was great too, so close to Catcat village and downtown Sapa, as well as the fanatical gondola. Can’t recommend this hotel more!
Leisure Partner
6/10
Pleasant
28 Sep 2024
Alex
This property was advertised very well. Upon arrival the space looked nice too. It is definitely an average place to stay but not as good as you would think. Safety latch was broken as soon as we arrived, and staff tried to charge us extra money for this at checkout. Luckily we had taken a photo. Throughout the night we heard lots of people partying, yelling, and slamming doors. It took 2 days (majority of our stay) to get a night of sleep uninterrupted by this - Bear in mind we are in our 20’s and have stayed at party hostels that were more restful. Staff was good but again we have experienced better. Seems like not so much a place for foreign visitors. I will say the breakfast was good and there was definitely some helpful and very kind staff. Not a bad place to stay, but just not 5 stars.
Leisure Partner
6/10
Pleasant
10 Sep 2024
Vinh
Some of the staff in the restaurant lied and being shady. Customer already paid the bill but they lied and to hustle more money so they can pocket the money.
Leisure Partner
10/10
Exceptional
28 Aug 2024
Jessie
Resort is an extremely fitting name! Feels like you are on a retreat, staff happy to help with any requests, views are astounding and cleanliness second to none - extremely happy with my stay and would recommend to anyone going
Leisure Friends
10/10
Exceptional
17 Jun 2024
Phong
Excellent on everything, I enjoyed my stay and will come back and stay here again. Thank you very much to all the staff taking good care of me.
Leisure Friends
10/10
Exceptional
31 May 2024
Javier
I am speechless with this hotel in a good way!
Everything was excellent all around. The staff was very friendly and helpful, breakfast was amazing with lots of food choices with the view into the mountains and rice fields.The room was very clean and everything was functional.
The best part was the view from the room into the mountain and rice fields. I highly recommend this Hotel.
Leisure Friends
6/10
Pleasant
25 May 2024
Virginie
The views are breathtaking! The staff is pleasant but not good at communication : they speak VERY little English which makes the simplest request or question for a very difficult time.
I was rushed out of my room because the cleaners were waiting outside my door…it was 9/9.30am so it wasn’t unreasonable to be still getting ready in the room I feel.
The room though had a wonderful view but the outside window were dirty so…bit of a shame.
The food offer is not good in restaurant and the cocktails (3) we asked for took for ever.
Clean bedrooms and surrounding but not very enjoyable stay to mostly food offering and lack of understanding one another.
Leisure Family
10/10
Exceptional
26 Apr 2024
Ngoc Hien
beautiful views. we loved waking up to the perfect view from our room. breakfast options was quite amazing, there was plenty of options. our favorite of the vietnam trip
Leisure Family
10/10
Exceptional
12 Apr 2024
Dovile
This hotel is something else! Amazing. Stunning views, beautiful saroundings. Specially Cat Cat Village (walking distance about 20min) and Sapas center about 15 min walking. Lovely lovely hotel. It's clean, staff helpful,.
Leisure Partner
10/10
Exceptional
03 Dec 2023
Verified traveler
The views from the room were amazing! The breakfast was delicious and the staff were all wonderful.
Partner
10/10
Exceptional
28 Nov 2023
Vu
The property was very stunning decor as each room
Is built as a bungalow. However, they should put some scent or detergent on the bedsheets and rooms better since our rooms did smell like bleach.

Overall, it was such a pleasure stay.!
Business_and_leisure
8/10
Excellent
17 Nov 2023
N A

COLD AND MISTY

We stayed for 3 nights and were a disappointed overall when we went in mid November 2023.
Hotel and staff were average.
Major roadworks all over Sapa with large construction diggers etc!!
It can be very misty, so book 2 nights rather than 1 just incase.
Rented 125cc motorcycle from the hotel at 200k dong per day, quite worrying when front and rear brakes failed going down hill!!
Too wet to do any long treks.
But the main event for us was the clear view above the clouds at the top of Fansipan at 3142m.
Return cost of cable car was 800k dong. About 1/2 hour up steep steps to the very top with lots of interesting temples/pagoda on the way.
Partner
10/10
Exceptional
19 Oct 2023
Rachael

Amazing views

The views from the rooms are spectacular. It’s a bit out of Sapa town (about a 10 min drive) but this was perfect as it was so quiet and you got the stunning views of Mount Fansipan. They initially put me in the wrong room and it was fully booked that night so couldn’t move me. This room was very cold. That was a bit disappointing, as the room did not have a balcony or top views (what I paid extra for) however, they gave me 30% off my food bill and upgraded me the next 2 nights. The upgraded room was fantastic with panoramic views and warm air from the aircon unit (needed at this time of year). The rooms are all set into the hills so an electric car can take you from your room to the main reception/breakfast area otherwise it’s a very steep walk. Hotel grounds can be very slippery when wet so be careful of that. Overall a wonderful stay in one of the most beautiful places I’ve ever seen.
Self
10/10
Exceptional
01 Oct 2023
Aina
Potentially to provide more vegetarian / muslim friendly meal options.
2/10
Poor
10 Feb 2023
James

Avoid this hotel at all costs!!!

Pool was green, rubbish and dirt everywhere, cigarette butts on floor of breakfast room, bedroom had mould, shower flooded whole bathroom, door lock was snapped off. We raised issues with staff on the first night, they were all having a party and hotel staff were seen drunk rolling around the hotel foyer. Attempted to get a refund, hotels.com have been useless. Had to pay for another hotel down the road and have never been reimbursed for our terrible experience not only with the hotel but with hotels.com. Very disappointing as we spend thousands a year with them. Customer service 0/10!!! Avoid
Partner
10/10
Exceptional
11 Nov 2022
Chris

Nice quiet with awesome view resort.

We book a 2 nights panoramic view rooms. Located on the top, rooms are all individually. Nice mountains view from balcony and bathroom. Spacious and clean. Buggy will ferry guest up to room or you can take a slow walk up. Good breakfast varieties friendly staffs. Resort is located 10mins from town but is walkable. Catcat village is just below the resort. The only downside is they don't even allow us to keep 1 room till 1pm although we booked 4 and pickup is 130pm.
Friends_and_family Friends
10/10
Exceptional
10 Apr 2026
carole
Sarah la manager. Gros wow comme service. J ai tout aimer
Partner
6/10
Pleasant
26 Jan 2026
Fabiola
Das Zimmer war nicht gut abgedichtet und viel zu kalt. Wir haben es etwa mit einer Raumtemperatur von 10 Grad entgegengenommen. Das Personal ist leider nicht kompetent.
Partner

Location & surroundings

Sapa Cat Cat Hills Resort Spa
086 Fansipan, Sa Pa, Vietnam

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