Name: Bamboo Sapa Hotel
Address: Muong Hoa, Sapa City Center, 18, Sapa, VN

Bamboo Sapa Hotel

Hanoi and North · Vietnam

Muong Hoa, Sapa City Center, 18View location

50 reviews shown

10/10

Exceptional

04 Jul 2026

Juan

Very friendly staff, great view from the room and pool, and excellent breakfast.

Partner

10/10

Exceptional

18 Jun 2026

Pam

Great location, within easy walking distance of city center. Our room had nice view of valley

Partner

4/10

Poor

29 May 2026

Brianna

I checked in a day late and my room still wasn’t ready when I showed up. They suggested I go to the breakfast buffet while they finished setting up my room. I ended up getting food poisoning after eating at the buffet, which cost me my two days in Sapa. On top of being sick, the bed was very uncomfortable.

Friends_and_family Friends

10/10

Exceptional

10 Dec 2025

Luke

Great views clean room and friendly staff

10/10

Exceptional

15 Dec 2024

Connor

For our first visit to Sapa, we are so happy we stayed at the Bamboo Hotel! It is conveniently located for both trekking and the amenities of Sapa. The rooms were clean, the food was great and the onsite spa was a delight. By far, the best part though was the staff. They were all so wonderful but in particular, Julie at the front desk went above and beyond for us every chance she had. She even went as far as hand delivering a birthday cake (with a song!). We would love to come back to the and stay!

Leisure Family

10/10

Exceptional

17 Oct 2024

Belinda

Beautiful hotel. Close to city centre. Easily able to walk to most places. Clean tidy rooms. They did lose our laundry but found it eventually

Leisure Friends

10/10

Exceptional

20 Sep 2024

Matthew

Very clean. Mountain view was incredible. We also stayed in a standard room that was also very clean but did have some street noise. Food was good at buffet. Pool clean. Friendly staff. Would stay again

10/10

Exceptional

27 Feb 2024

Grace

breakfast was very good, good spread. rooms were very clean and well equipped. facilities were kept clean and well maintained.

Leisure Friends

10/10

Exceptional

27 Dec 2023

Johnny

Nice location and friendly staffs

Leisure Family

10/10

Exceptional

12 Apr 2023

We were warmly greeted on arrival by wonderful bell staff and Ngoc Du and Ngoc Anh. We were impressed with their english skills and outstanding customer service. The bell boys were also responsive and helpful. We unfortunately had a noise issue to do with a large family staying in the room beside us. Manager Dzu promptly dealt with our complaint which was much appreciated. Dzu also greatly assisted us in booking transportation back to Hanoi. All round excellent service, and if the mist lifts at and around the hotel, you will also enjoy amazing views of the mountains. So its worth extra for a room with a view!

6/10

Pleasant

19 Mar 2020

Verified traveler

Sapa is beautiful. Bamboo hotel is good

We travelled to Bamboo hotel during a very low volume time. The hotel was beautiful however with very few guests some things were lacking. We were happy with our room but not happy that the balconies had no chairs to sit on. The pool also had no cushions on the few wicker chairs that were there and no loungers other than the stationary ones in the pool. The breakfasts were okay but the coffee was very disappointing. It was not ready at 7 am when we came down even though breakfast started at 6. When I inquired about coffee a sterno was lit and placed under the jug of yesterday’s coffee to reheat it. I did not have coffee. Overall the location is good and has shops and restaurants near it.

Partner

8/10

Excellent

14 Nov 2017

Michelle

Decent stay

The staff was very nice and helpful as possible. We had a beautiful view and didn't have any issue with construction noise. We liked the location. The only issue was that we reserved a room for 3 adults. It was hard to tell from online what they'd actually be, but they appeared to be normal beds. One bed was a huge bed that was actually 2 double or queen beds put together, and wasn't very soft. The other bed was a rollaway twin that was extremely hard. We asked if the giant bed could be separated, but they said it couldn't.
The situation would probably be fine for 2 adults and a child, but they'd benefit a lot more from having a room with two doubles than a giant bed like that, and more clear phrasing would help.

Family

4/10

Poor

07 Oct 2017

Nice view but pretty old hotel — needs remodeling

The room was spacious but very old with Uncomfortable mattress, staining pillows, staining towels and smelly sofas. Hotel was surrounded with multiple reconstruction sites that created noise from 6am everyday. The whole street was muddy due to light rain and construction. Traffic was really bad on this street. Breakfast was horrible. Overall, hotel room has spectacular view of the mountain but it is dirty, discomfort and very pricey.

2/10

Poor

01 Feb 2017

Matthew

Dirty and unkempt. Broken front entry steps.

No charm. Cold lobby where the staff and guests wear coats. Dirty walls in need of paint and cleaning. Plumbing problems in the bathroom with a flood every time water was turned on. In general the place is run on the cheap. Basically a budget hotel for the Chinese.

6/10

Pleasant

05 Oct 2016

joel

You pay for the view

The pictures are a bit decieving. Not quite worth what they charge. Great views though.

10/10

Exceptional

12 Sep 2016

Verified traveler

Wonderful Hotel with Stunning view

I stayed at the Suite room of this hotel.
The room was too big for 2 persons to stay but it was good.
The view of Sapa, hills and mountains, was splendid.
(I frankly can advise that there might be lots of hotels with such a view).

Breakfast was really good.
After trekking in the day of check-out, I could use the room for shower with 3 USD.
Staffs were really kind, even though some of them can not speak English.

6/10

Pleasant

17 Mar 2016

Orion

Well priced

The staff at reception was great and happy to answers all of our questions.
We were awoken quite early in the morning by banging and drilling going on in the room next door.
Some of the maintenance staff tried to come into the room without knocking just using their swipe card lucky we had the door locked and even when we opened the door they gave no explanation of what they wanted they just walked away when they realised we were in there.

Partner

4/10

Poor

17 Dec 2015

victoria

Budget. No heating or air con in our room. Shower that only trickled.

4/10

Poor

02 Nov 2015

Matthew

Avoid. Overpriced and rundown.

From start to finish this was the only disappointing hotel in our total stay in Vietnam. It was our wedding anniversary so I booked their 'best room' a suite with Jacuzzi. The room was large but poorly furnished and rundown. The Jacuzzi did not work and they wouldn't fix it. Their only offer was to move us to a lower grade room with no refund even though it was considerably cheaper room. We booked a late checkout and were told it would be at no charge. Then they tried to charge us an extra 50% day room rate and would not budge, so we had to checkout at normal time (inconvenient because we were trekking so wanted to shower before the bus back to Hanoi.) Our room had a second door straight out to the side street and it wouldn't secure properly so I ended up having to use cable ties to keep it closed!!! All in all the staff didn't care and were unhelpful. The breakfast was the worst we had in Vietnam and we had concerns around hygiene (and we've eaten every street food and in homestays so not easily phased.) I could go on, but will stop there. Needless to say take your money elsewhere is my advice.

4/10

Poor

12 Sep 2015

Desmond

Misleading photos and bad services

The hotel is misleading. Instead of staying at the main hotel with main entrance and lift, we were bought to another old building . We have to take stairs 2.5 storey to go to the room. No open window in room except for balcony door. No air con meaning we have to open the balcony door and thus reduce privacy as another building is near by. The price to pay for this was not worth it value. I have stay at hotel next door and was much better even the star rating is lower.

Partner

8/10

Excellent

03 Aug 2015

Xie

Bamboo Sapa Hotel

The staff at the Bamboo Sapa Hotel was great. They provided us a few tips and they were also quick to respond to any of our needs. We came a bit early, but had to wait for a few hours to check in. It wasn't a big deal, but if we had the room earlier, it would have been perfect.

Partner

8/10

Excellent

04 Jun 2015

Amber

Good hotel

Great stay overall. A few obstacles, including the paper thin walls where I heard the alarm about ten times before 7 a.m. Called to the front desk, but they did not do anything except just state that it is someone's alarm. Aside from that, the view was amazing and it was an overall nice stay. The staff was good and even brought me a fan when I had realized that I had booked a room without A/C.

8/10

Excellent

30 May 2015

Caleb

need new beds.

hotel was nice. Breakfast could use a little more variety. Rooms were a little run down but still very good for the price paid. Great location. Friendly staff, Only bad point i can say is the bed was not comfortable at all. Other than that we would stay again.

Partner

8/10

Excellent

15 May 2015

C J

Great balcony views and spacious room

We enjoyed our stay at the Bamboo. We thought it was very good value. The standard double room that we booked was a generous size and the views from the balcony over the valley were wonderful.
It could have done with a couple of chairs, even plastic ones, on the balcony... But we were able to open up the windows and sit inside and still enjoy the view. My partner enjoyed the breakfast buffet and I thought it was reasonable, and again - probably quite good value given the room rate.
Service was good, although we've noticed in Vietnam that the daily room service does not amount to much more than smoothing over the bed and changing the towels. Sweeping the floor and plumping the pillows should be added. Also, hotels should give customers the option to use the same towels for a few days instead of replacing them daily. This saves water, which is good for the environment and local water catchment system, and would save the hotels money. Win-win!
Overall, great place and we would recommend staying here.

Partner

8/10

Excellent

12 May 2015

Verified traveler

Bamboo hotel

The hotel was pretty nice, the staff were decent. Nothing to complain about, the hotel does really have pretty amazing views. I really liked that the hotel was just a little down the road from the main part of town, so its a little more quiet, also the restaurants across the street were really good.

8/10

Excellent

10 Apr 2015

Trevor

Great views and service

The hotel was very comfortable and satisfied all our needs. The service was really good and they got our room ready early as well as an upgrade. The room was very large and the views from the balcony were just what dreams are made of, the buffet breakfast was first class a mixture of Asian and western food.
The only thing I can say on a negative note were the large numbers of minority women and girls at the door pestering all arrivals to buy their goods, when you said no they were very rude and used rude language. Otherwise I would recommend this hotel for your stay in Sapa.

Partner

6/10

Pleasant

03 Jan 2015

Verified traveler

Uncooperative staff, not the room we booked

Good location, close to restaurants and shopping...the staff is very uncooperative when it comesntontequests...beware, this hotel over books itself and will not always have the room you thought you were booking and they don't want to acknowledge or honor your booking details. The sink pipes in the bathroom leaked badly and flooded the bathroom floor...repairman came and tried to fix, but left after he couldn't and never came back...great views from the mountain side...horrendously noisy on the street side...horns horns horns and more horns...and there's a bar directly across the street that blasts music until around 11pm and then after 11pm they just turn down half way...still too loud if you're trying to sleep.

Partner

8/10

Excellent

06 Dec 2014

Sonya

great view in Sapa.

Good service and breakfast had a lot of choice. My room was in older building and the bathroom was dated. Overall it was clean and had an excellent view.

10/10

Exceptional

27 Sep 2014

Verified traveler

Great breakfast and even better views!

Loved our stay here. The breakfast buffet was out of this world! The room was very comfortable with lovely views of rice paddies from the balcony. Location was great - within walking distance of everything, but a touch off the very main road.

6/10

Pleasant

09 Jun 2026

Malene

Super fint hotel. Ligger meget centralt i Sa Pa. Venligt personale.

Partner

10/10

Exceptional

31 Oct 2019

Verified traveler

everything was great with us like staffs, food, tour, weather, swimming pool

Leisure Friends

10/10

Exceptional

31 Oct 2019

TIEN

thank you so much for your good services, we had the great holiday in Sapa with your hotel. Highly recommend

Leisure Partner

10/10

Exceptional

31 Oct 2019

KWANGHEE

new facilities, nice hotel, good staffs and great swimming pool

Leisure Friends

10/10

Exceptional

31 Oct 2019

Verified traveler

Chỗ nghỉ rất tuyệt vời, chúng tôi đã có một kỳ nghỉ đáng nhớ

Leisure Family

10/10

Exceptional

30 Oct 2019

Verified traveler

Good hotel, nice staffs, great food in Sapa town. We recommend this hotel to you for your holiday

Leisure Friends

6/10

Pleasant

28 Mar 2018

René

God beliggenhed. Receptionist var dårlig til engelsk, hvilket iøvrigt var kendetegnende for det personale vi havde kontakt med.
Service var generelt jævnt.

Partner

6/10

Pleasant

31 Jan 2018

pierre

Séjour agréable petit déjeuner excellent

Notre séjour à l’hôtel fut très agréable à part du chauffage Car la température était froide la nuit

Partner

8/10

Excellent

19 Nov 2017

pho

nice view and good cost performance

this hotel has amazing view.
i just emphasize about it.
other things are pretty good.
i think its nice cost performance.

10/10

Exceptional

28 Dec 2016

Khách sạn tiện lợi, sạch sẽ

Hiện tại, khu vực xung quanh khách sạn đang xây dựng. Tôi nghĩ nếu bạn nào cần 1 không gian nghỉ ngơi yên tĩnh và ngắm cảnh thì không nên ở. Vì không gian xung quanh buổi sáng rất ồn ào, cảnh quang đang xây dựng nên bạn cũng không thể ngắm cảnh. Còn nếu bạn đi du lịch và ở cả ngày bên ngoài thì khách sạn này vẫn tốt.

Family

4/10

Poor

06 Sep 2016

Josemi

En un lugar maravilloso, el Bamboo debe mejorar

Nos alojamos en el hotel Bamboo en Sapa, en los montes del norte de Vietnam, el sabado 3 de septiembre y salimos el 4. Con diferencia ha sido el recibimiento mas frio que hemos tenido en Vietnam en las tres semanas que llevamos por el pais. La habitacion estaba fuera del edificio principal y habia que bajar varios tramos de escaleras(que luego habia que subir) sin ascensor.
En la habitacion, bastante sucia(no de un dia, de meses diria yo) habia detalles como unos cables sueltos al lado de la banera, Como positivo dire que las vistas a la montana eran espectaculares.
El desayuno empezo media hora mas tarde, bastante inoportuna dado que muchos teniamos que coger transportes que salian para otros lugares.
Al hacer el check out y hacerles ver la suciedad en la habitacion, lo arreglaron con 'reprenderemos a las camareras'

Partner

10/10

Exceptional

06 May 2016

Frederic

Good hotel, awesome view

Room was clean, good breakfast, we are a family with two kids, they gave us the triple room witch has an awesome view over the mountain. We recommand!

Family

6/10

Pleasant

24 Sep 2015

Nathalie

Pas terrible!

Hotel très moyen sur tous les plans nous avions l'impression de se retrouver dans un établissement pour colonies de vacances . Tout résonne. Le personnel est gentil mais peu dynamique. Nous avons même raccourci notre séjour.
Seul point positif la vue!

Family

2/10

Poor

14 Aug 2015

Verified traveler

왜 평이 좋은지 모르겠습니다.습하고 침구상태가 좋지않아 아이와 제 몸에 두드러기가 나고 2박예약해서 정말 안좋은 기억뿐입니다. 로비데스크도 영 불친절하고... 다시 가고싶지 않습니다

Family

10/10

Exceptional

16 Jul 2015

Rune S.

Veldig bra, og billig.

Godt fornøyd med alt.

Family

10/10

Exceptional

18 May 2015

Huy Xuan

Good Sapa view

I stayed just one night at Bamboo but it made me good feeling. Room is clean, view is beautiful but price is little expensive if you don't have some discount rate.

8/10

Excellent

18 May 2015

Verified traveler

バンブーサパホテル

サパ観光で利用しましたが、場所もよくトレッキングに便利でした。
景色もとても良かったです。
部屋も清潔でした。　
ただお湯の出が余りよくなかったです。　
途中水道工事の方が外で作業されていたので、いつもではないのかもしれません。
朝食のレストランも満足でした。
ラオカイまでのミニバスもすぐに手配でき、非常に便利でした。

Family

8/10

Excellent

09 May 2015

Verified traveler

쓸만합니다

새로 진 건물과 오래된 건물이 있는데, 나는 오래된 건물에 묶었음(방 배정의 기준은 모르겠지만, 신관은 주로 단체들이 이용하는 것으로 보였음. 내가 갔을때는 연휴기간이라서 호텔이 갑이고 고객은 을인 상황이었음). 호텔 직원들의 서비스와 조식의 상태는 훌륭하다고는 할 수 없는 그냥 그런 수준임. 방은 비교적 쾌적하고 깔끔했으며, 방에 라디에이터가 있어서 추울 때 도움이 됨. 방의 전망은 층수에 따라 다를 수 있지만 4층은 괜찮음. 다만 기계 소음이 크게 들려서 예민한 사람에게는 불편할 수 있을 것으로 보임

8/10

Excellent

18 Mar 2015

2015

街あり、山あり、ロケーション自慢の宿

地図で検索すると、距離感を感じますが、現地は非常にこじんまりとし、どちらを目指すにしても便利で、なお、眺望もすばらしいとおもいます。ただ滞在中は常に霧が濃く山も、棚田もまったくみられずでした。またチャレンジしたいでそ。朝食は品数少ないですが、たまこはその場で調理してくれます。

8/10

Excellent

02 Feb 2015

Nice view

Nice Hotel, with a beautiful view over the valley, located close within walking distance from a nice street to spend the evening with restaurants for diner and foot massage.
Our bed was good, soft and very wide, we hired a motorbike just across the road to explore the village and surrounding mountains. We had a tour through the valley with a local guide, this was very very nice.

8/10

Excellent

25 Dec 2014

inju

친절하고 뷰도 좋음

경치도 좋았고, 아침 조식도 훌륭했습니다. 다만 욕실커튼이 지저분했고, 밤에 매우 추웠습니다.
사파의 밤 기온이 낮아서인지 개별히터를 계속 틀고 잤지만 추웠고, 히터를 틀어 건조했습니다.
매우 친절했고 서비스는 좋았습니다.

Family