Name: MainStay Suites Salt Lake City Fort Union
Address: 6990 South Park Centre Drive, Salt Lake City, 84121, US

8/10

Excellent

17 Jul 2026

Tatia

I had a medical emergency and no one at the front desk reacted. No 911. No checking to see if my 13 year old was still breathing, nothing. Other than that the stay was great. Shops were close by. Amenities were great for an extended stay.

Family_with_children

6/10

Pleasant

15 Jul 2026

Nancy

The room was pretty clean but the bedding and sheets were stale. The kitchen area was OK, some of the cabinets were falling apart. Someone near my room was smoking cigarettes and it was coming into the vent in the bathroom. The ac was fantastic though

Self

8/10

Excellent

13 Jul 2026

Karen

Beds were comfortable & rooms were clean. Nice staff. Coffee in room plus in lobby. USB chargers in room would've been helpful, but otherwise pleasant overnight stay. Would stay here again!

Self

8/10

Excellent

13 Jul 2026

Deborah

Convenient location. Adequate hotel for the price.

Partner

8/10

Excellent

12 Jul 2026

David

Full size fridge, microwave, dishes, silverware and dishwasher were a surprise. I was disappointed that we were on the third floor and the long walk from the elevator. I had informed them that my husband had 3 strokes and we have a dog. Somehow they took this to mean we wanted on the 3rd floor and as far from the elevator you can get. After I saw where the room was I tried to get a different room, but they didn't have any other available and informed me that this is what I requested, which of course was not true.

Family

8/10

Excellent

11 Jul 2026

Carmen

This is our go to hotel in the Salt Lake area. Well priced for our needs. Convenient location with lots of shopping right next door.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Devin

We would stay there again, the stag was helpful

2/10

Poor

06 Jul 2026

Colby

They gave me a no show with no warning because I did not show up exactly at check in time, they had booked all the rooms despite me having booked a room many months prior, DO NOT STAY HERE because they were no help and I had to go find another hotel to stay at and as of writing this, I have gotten no refund from them. Terrible service and adds unnecessary stress to your travels.

Self

6/10

Pleasant

05 Jul 2026

Nicole

Had bad odor in hallways, and room smelled like smoke. Also, there appeared to be at least 2 squatters (people living there without keys to the room) who would leave their doors propped open with the do not disturb sign. Didn’t feel as safe for families with small kids.

Friends_and_family Family

4/10

Poor

01 Jul 2026

Evan

Pillows and mattress were horrible and I was unable to sleep. I booked for two nights and chose to only stay one night and stay on a friends couch rather than try to spend another night there. My room was across from the laundry and it was extremely loud from the staff coming and going. There was always a strong musky smell in the room that did not give me confidence that the room was clean.

Self

4/10

Poor

01 Jul 2026

Bart

The bathroom ceiling was covered in mold and water stains

Partner

8/10

Excellent

29 Jun 2026

Robert

Was a great value, liked the kitchenette. It was stocked with basic cooking utensils & had a full size refrigerator. They also had air fryer & other appliances you could use. Older place could use a bit of renovation, but the staff was exceptional- very nice & helpful.

Partner

6/10

Pleasant

19 Jun 2026

Dan

Good price, roomy. Some things in the room and one of the exterior doors were broken.

4/10

Poor

15 Jun 2026

Andy

Our first room the door was ajar before we entered and the Bathroom door wasn’t there. We get moved to a second room and the toilet was wet and the bathroom mirror was very dirty. The walls that are in the bedroom are dented and stained.

Friends_and_family Friends

6/10

Pleasant

15 Jun 2026

Bobbi

That there is a kitchen in the room

Partner

4/10

Poor

09 Jun 2026

Kris

We got there at 5pm and had to wait for our room to be cleaned (understaffed). The hallways were dirty. The room was clean but everything was very old and outdated. Very grungy. There was no blow dryer. The A/C didn't work properly and it smelt very musty. The room smelt musty and was warm even though we turned it down to 68. We won't be staying there again

Partner

6/10

Pleasant

09 Jun 2026

Jay

The hotel is pretty much a basic extended stay hotel. It’s an older property, with some wear. My room felt clean, but the kitchen wasn’t thoroughly cleaned. On top of the refrigerator were some dried up pasta, counter was dirty with some sort of dried up spill, and the microwave had stains and spills. The room was clean and smelled clean. The bathroom was clean too. The tub didn’t drain fast enough when you showered and the lights behind the vanity mirror wasn’t working.

Family

2/10

Poor

03 Jun 2026

Derek

Room smelled like smoke, was dirty and had blood stains on the curtains.

6/10

Pleasant

02 Jun 2026

Tatyana

Good place to crash when doing outdoors stuff. Hot water, working desk, fridge, bed. Yes, some roaches will keep you company, but they mainly keep to themselves.

Partner

10/10

Exceptional

02 Jun 2026

Mark

Nesha at the front desk is amazing

6/10

Pleasant

31 May 2026

Alket

Not very clean rooms. Not very friendly staff.

Family_with_children

6/10

Pleasant

30 May 2026

Jeannette

The rooms are practical and have all the basics with kitchen and dishes and cookware and a desk to work from if needed. Nice to have laundry on site and a fitness center. When I first checked in my room was dirty and there was yelling and dogs barking all through the night. The next morning they moved me to a new room on the second floor and I had no more issues. The location is amazing with food of every kind, shopping, even parks and walking trails. The staff were nice and helpful. The clientele were sketchy sometimes, people in transition, but mostly fine.

Self

6/10

Pleasant

29 May 2026

Brady

Front desk clerk was missing upon arrival. Had a sign posted on the desk saying to “dial zero on the phone in the other room to get ahold of me.”

Pictures of the property are not accurate - FAR nicer than actually what it looks like in person.

Self

6/10

Pleasant

23 May 2026

Meng

Very disappointed with our stay last night. The hotel feels extremely outdated, and the room was poorly maintained. The shower was tiny and had visible rust, which made it feel unhygienic and uncomfortable.

The worst part was the bed — there was a huge sinkhole in the middle of the mattress, and it caused serious back pain overnight. On top of that, the refrigerator was incredibly old and noisy (easily over 45 dB). It woke me up three separate times during the night, making it almost impossible to get proper rest.

Overall, the room needs major renovation and better maintenance. Definitely not worth the price of $136 and I would not stay here again.

Friends_and_family Family

2/10

Poor

18 May 2026

Kooper

Horrible customer service, a man was trying to break into our hotel connecting suite and nothing was done. I hope no one books here.

Friends

10/10

Exceptional

15 May 2026

Teresa

Staff are very friendly. Great area and location

6/10

Pleasant

14 May 2026

waldemar

Great place for short term stay. Some of the staff are great others are oblivious. Room smelled opened the window and that solved it. Vending machines are criminally expensive. Quite at night. You get what you pay for.

Self

2/10

Poor

10 May 2026

matthew

a horrible place to stay. bugs on the ceiling, horrible smells in the room and they don’t tell you if you get a

4/10

Poor

10 May 2026

Dylan

We’ve stayed at this hotel multiple times, however this time was not enjoyable. There was a plug in the room that looked like it had caught fire and was smoking. Mold in the bathroom, window screen was ripped so we could not open the window. The room itself was well equipped. However when we went to staff about the outlet, they said “did you pour water on it” and did nothing to help fix the problem. That alone is a large safety issue that was blamed on us.

Family_with_children

10/10

Exceptional

08 May 2026

Brian

Clean and quiet with friendly staff. Convenient location, lots of food options within walking distance

Self

4/10

Poor

07 May 2026

Alexa

Nothing like the pictures, safe was kind but my room was disgusting. The property inside smelt like cigarettes and marijuana. My door to the room wouldn’t shut properly.

Business

10/10

Exceptional

05 May 2026

Brittany

Kitchen was so useful for my family and the desktop area spacious with the bedroom private and comfortable accommodation for my family was wonderful get a suite for sure its well worth it

Friends_and_family Family

4/10

Poor

05 May 2026

Gene

It's been renovated but not very well. Had leaky shower. No ice machine. No room service.

Family_with_children

4/10

Poor

04 May 2026

Angi

Room carpet was nasty, needs shampooing, microwave handle missing-had to use a spoon to pry it open! Utensils were jagged and not usable for eating. Toilet paper holder missing, pots/pans were nasty and unsafe to use, they need to be thrown out! I cleaned the room from top to bottom it was so dirty!!! All hotel doors are unsecured, missing smoke detectors on the second floor hallways, no supplies for paper towels or toilet paper, we were told there’s a target across the street! Not great and they need to do better! Honestly the state should come in and inspect!

Family_with_children

10/10

Exceptional

03 May 2026

Marcia

Everything was clean girls at the front desk were great but the coffee pot in our room was dirty and only one coffee for two people thats the only complaint with the stay.

Friends_and_family Family

4/10

Poor

28 Apr 2026

Leah

At first look, the room seemed fine-ish. Got in late so we didn't look around thoroughly. The next day is when we started seeing the issues. The bathroom had mold growing on the ceiling above the shower. There was a very large sliced open bubble of the ceiling that drooped down that had clearly previously held a large amount of water. There were other small bubbles growing along the wall too. The shower head was crusted. When we each showered, the water didn't drain. Like the drain needed to be cleaned out. The bathroom sink faucet was loose and the drain under the counter leaked slightly. The kitchen area was okay, dusty and old. On night 2 we found a cockroach on the counter. The beds were lumpy and uncomfortable. There were hairs in the sheets/bedding. The TV remote had not been cleaned in a while and had stuff on it. The door to the room had a gap between the frame and the door edge. There was a building alarm that was going off down the hall from the time we arrived on our 2nd night until we left the next morning, about 8 hours. No clue how long it had been going before then or how long it went on after that. The elevator clearly runs into something when between the first and second floor. I believe we were given the room we had because we had our dog with us. Staff was fine, no issues. I didn't raise any of these concerns at the hotel as the SLC marathon was going on and I was told on check in that they were full because of that. It was that room or sleep in the car.

Pet

2/10

Poor

25 Apr 2026

Tricia

Our room was really gross. We were immediately hit in the face by the smell of mildew upon entering our room. Couch was so stained that we didn’t sit on it. Bathroom had broken fixtures. Bathtub was dirty. Some sort of substances on the walls. They were sold out so we couldn’t switch rooms.

Family_with_children

10/10

Exceptional

18 Apr 2026

Ellen

The room was clean and comfortable. Its a pretty basic room but nice. Just an fyi there are no usb ports in the room, so you have to have an adapter to charge your electronics.
I was there for medical reasons, my husband was in the hospital, they kept changing his discharge date and the afternoon front desk workers were fantastic at helping me extend my stay without having to change rooms. I was so grateful to them for their help. I usually didn't have any problem finding a parking spot when I got back from being at the hospital all day. The staff always greeted me and were very helpful and nice. It was nice to have a little kitchen so that I could fix my own meals and not have to eat out. So much cheaper that way. Another fyi there is no oven, just a 2-burner range and a microwave. But mostly that's all you really need. I would stay there again. It has close by shopping and eateries.

Partner

4/10

Poor

07 Apr 2026

Timothy

When I pulled back the bedsheets it was obvious that the linens had not been changed. There was a long black hair and several black specks of something on the bottom sheet. Gross. I will say though that the manager quickly changed the linens for me after I brought it to her attention.

Self

4/10

Poor

03 Apr 2026

Timothy

When I pulled back the bed cober sheet it was obvious that the linens had not been changed. There were specks of some black substance and a very long black hair on the bottom sheet. The desk agent was apologetic and changed the linens herself. Still though, kind of gross to think I might have slept using a stranger’s pillows and sheets had I not noticed it.

Self

8/10

Excellent

30 Mar 2026

David Pruitt

I just needed a room to sleep while traveling through. Hotel was nice and quiet. My only issue was the toilet wasn't filling properly and it ran all night. Overall, good experience. The clerk at check-in was super friendly.

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Ibrihim

Horrible smell in the building

Family_with_children

6/10

Pleasant

28 Mar 2026

Aimee

We'll start in let's say room 1 of 2 rooms i reserved. The ac unit didn't keep temp so was continually hot, the bedding on one of the beds was dirty with what looked like urine stains, so we called to get a new set and she told us to come get one and we'd have to change it out ourselves. (understandably because it was late and she was probably alone). Room 2.... it had a horrible smell, the ac unit was so loud it sounded like a concrete mixing truck was outside our window and didn't cool well. The bathroom was dirty and my husband had to adjust the toilet tank parts so it would stop running and making a loud high pitched squealing noise all night. After telling the girl up front all of this she said, let me know of anything else went wrong then I'll get you another room.

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

John

Yes and yes

The rooms had been remodeled in past few years. Excellent shape everything works
Even has silverware good pots & pans in the kitchen area. I saw but did not use the gym and guest laundry. I’d rate the room excellent. (Only other place I’ve stayed at in good category is Extended Stay America just up the road .but that one pulled the rug from under me when I tried to book (price doubled).

Only mistake I made was that I booked on hotels.com. I did not know you are part of Choice so I did not get choice privileges points.
I don’t know if points on various hotel websites are worth much as I’ve never got anything with points.

Self

6/10

Pleasant

26 Mar 2026

Lissa

The thing about this place is that not only is it a hotel for short stays, but people live there long term which gives it a half hotel/ half apartment feeling. This is in a great part of town and I never felt unsafe. The room was clean but did have a musty odor due to the fact that you can cook in the room. It was nice to have a fridge and microwave and plates and utensils for leftovers. The bed was horribly uncomfortable but it was a bed. The bathroom was clean and had some of the best water pressure I have ever had in a hotel. The front desk was very helpful.

Partner

8/10

Excellent

24 Mar 2026

Carl

An older hotel with kitchenette rooms, nothing fancy, no breakfast, clean, comfortable and low priced

Partner

6/10

Pleasant

18 Mar 2026

Jason Blaine

Not the best, but it worked for two nights

Partner

6/10

Pleasant

14 Mar 2026

Susan

Gym has minimal equipment but was clean with towels provided. Room cooking and eating equipement was minimal, scuzzy tiny coffee maker, one pot, one smal fry pan. Clen refrig and microwave. No sponge or dish brush on dish soap but dishwasher tabs X 2 provided. Comfy beds and nice linen. small room.

Friends_and_family Friends

6/10

Pleasant

10 Mar 2026

Peggy

I could only have two towels for my room. I would have to exchange towels at the desk each day for new ones. With long hair, I always use two towels, and my spouse uses one. It's an odd rule. I also got a lecture on using a third-party booking site. I have been in worse places, but I've also stayed at much better places for the same price. The location was the best part.

6/10

Pleasant

10 Mar 2026

Allison

Hotel was clean but room had a funny smell. Had to open the windows and air out the room. Location was great and close to restaurants. I would definitely stay there again!

Friends

4/10

Poor

09 Mar 2026

Andrew

Staff was friendly. It took 3 attempts to find a room that could be inhabited. First had a broken toilet (found this out after unpacking everything). Second smelled terrible and wasn’t clean. Third was only acceptable because it was after midnight; also smelled real rough. Shopping center is nice; this property has been let go/not maintained.

Family

4/10

Poor

08 Mar 2026

Ibrihim

Horrible smell in the room

Family_with_children

8/10

Excellent

04 Mar 2026

Susan

the gym can use some dumb bells. Overall content and it did the job. Also, being on the bottom floor and hearing all of the ruckus upstairs kept me up. I was not to happy about that.

Self

6/10

Pleasant

01 Mar 2026

Michael

Thevfirstbroom assigned 9n both my stays in the pastv2 months were unacceptable. One took all my strength to close the room door. The second time the room smelled so bad i paid out of pocket and drove 20 minutes to stay somewhere else (apparently they were sold out of the room class i selected). Both times mgt provided a comfortable alternative room at no additional charge (from them). Good location, good price, easy access to skiing and shopping.

I am a solo make traveler so can be a little flexible. If i was traveling w my wife,or on business i would spend more to avoid these situations.

Self

2/10

Poor

01 Mar 2026

Thiago

I stayed 7 nights at the Mainstay, and asked to extend my reservation for two extra nights.
One of the staff at the reception was nice, and told me she would keep me in the same room for those 2 extra nights (February 28th to 2nd March)
So I went skiing early in the morning on the 28th, when I arrived in the end of the day, I came by the reception to pay for the next 2 nights, but a different person was in the reception.
She started yelling without any reason at me, saying that she was not the one taking payments, that I should have done that a few hours earlier, that she canceled my reservation, and that I had 5 minutes to pick my bags and leave the hotel or she would call the police.
I have videos showing the way I was treated.
I had to pack all my stuff, in five minutes, and when I left the room, there was this random big guy threatening me, screaming at me, saying I should leave through the back door of the hotel, or he would beat me.

I worked in the hotel industry before, traveled all over the world, and never heard, or experienced anything like that.
I want to make a formal complaint, and show the videos, and talk to the manager.
Looking forward to hearing from Expedia about this threatening experience I just had at Mainstay Suites.

Self

8/10

Excellent

28 Feb 2026

john

The room was in good condition and was clean and the staff was very friendly and helpful.

Partner

10/10

Exceptional

24 Feb 2026

Gideon Osei

Room was okay, staff assisted immensely when needed.

Self

6/10

Pleasant

19 Feb 2026

Ellen

The room was okay. I actually stayed here years ago when it was under another name. The rooms are a little dated, but it was okay. No USB ports in our room. The sofa was uncomfortable, mostly because it is a hide a bed. The chairs were better. The bed was comfortable. The young lady that checked us in could have been a little more informative and friendly. She never told us that they had coffee and tea in the morning from 5 am to 10 am. I found that out from the afternoon clerk the next afternoon! The afternoon clerk was very friendly and she was very helpful to me, I really appreciated it. If you are looking for more amenities type of room go somewhere else, but if you are just looking for a quiet, convenient place to stay this would be good.

Partner

4/10

Poor

15 Feb 2026

Drake

Cheap for a reason. I would say you’re getting what you pay for, which isn’t a terrible thing. When we arrived we were told that we got a “free upgrade” from our queen bed room to a double bedroom, which in my eyes is a downgrade since the beds are smaller. This was due to the queen room having a water leak. Should’ve bee

The room had a few issues; the toilet didn’t work properly (the handle couldn’t go up enough for the stopper to fully close, so the toilet constantly had water flowing in the bowl which caused condensation to form on the outside of the bowl, which got everywhere. Had to lift the lid off the back of the toilet for it to work.)

Leisure Partner

6/10

Pleasant

14 Feb 2026

Christopher

The hotel is nice. The beds are terrible. Lol. So uncomfortable. Good enough for 1 night

Friends_and_family Family

10/10

Exceptional

13 Feb 2026

Lori

Clean room, courteous staff

Leisure Partner

8/10

Excellent

10 Feb 2026

Bob

No

Leisure Partner

10/10

Exceptional

02 Feb 2026

Del

Good long-term family-friendly place. Excellent staff and amenities.

HIGHLY RECOMMENDED!

Business_and_leisure Self

10/10

Exceptional

30 Jan 2026

James

Good spot

8/10

Excellent

25 Jan 2026

Donna

We arrived at three o'clock and checked in and paid only to discover that our reserved room was not clean, they asked us to give them half an hour to get the room ready. As we were walking away, we heard them say that our room was closed for some repair work. About 40 minutes later they called us to say our room was ready and that they had upgraded us to a suite. This is the only reason for four stars, otherwise it would have been three.

Leisure Partner

4/10

Poor

24 Jan 2026

Rory

Toilet wouldn’t stop leaking & tub drain was clogged.

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Christopher

Room was spotless clean and cozy, definitely a lot of room

Leisure Family

10/10

Exceptional

11 Jan 2026

Merry

Staff was so accommodating, kind, courteous!

Leisure Family

2/10

Poor

07 Jan 2026

Taylor

When I checked in, the guy had someone hanging around the front desk. The fire alarm was hanging off, there was a blood like stain on the blanket. This location use to be so great but has quickly went down hill.

Business Self

10/10

Exceptional

02 Jan 2026

Melanda

Yed

2/10

Poor

01 Jan 2026

ornella

Dirty

10/10

Exceptional

31 Dec 2025

Muhammad

Suite was big and clean, staff also cooperative

Friends_and_family Family

8/10

Excellent

22 Dec 2025

Edward

Good staff the rooms could be more cleaner

Business Self

2/10

Poor

19 Dec 2025

Kayla

Well the first room they tried to put me in wasn’t even clean…like literally felt like I was intruding. Then the house keepers are just weird. Like ok my iPad was on top of my bed. Then I came back from work and my room had been cleaned. Now everything that was on my bed was on the desk so why wouldn’t my iPad be there as well…well it wasn’t turns out it was put under the bed. Why i don’t know maybe they were hoping I’d forget it or something. Then since I had complained about it all the staff started giving me weird looks. And like just made it so miserable to be there that I didn’t even feel comfortable walking through the lobby. Like I literally felt uncomfortable.

Leisure Self

2/10

Poor

12 Dec 2025

Ally

What a f*cking joke this

4/10

Poor

05 Dec 2025

John

Thin ceiling transmits loud footsteps from above. Noisy fridge and AC.

8/10

Excellent

04 Dec 2025

Rob

Great room, table, living room, bed and bathroom, all layed out wonderful. Not the most comfortable bed though. Other than that, it was great.

Leisure Partner

6/10

Pleasant

28 Nov 2025

David

😁

Self

10/10

Exceptional

23 Nov 2025

Shalom

The stay was perfect

Leisure Partner

10/10

Exceptional

21 Nov 2025

Dillon

Staff was amazing

6/10

Pleasant

17 Nov 2025

Robert

Refrigerator was outdated and took 24 hours to get to safe temperature, ice maker didnt work after spitting out one tray of very contaminated ice cubes. Television stations very limited ( Dish Satillite network. Wifi needed to be refreshed constantly. Had to make the bed myself after having to return old linens in order to get new set. Toilet leaked at valve . Refrigerator was also very loud.

Business

8/10

Excellent

17 Nov 2025

Verified traveler

Thank you for letting me stay during the summer months! Alicia at the front desk is the best!

Leisure Self

8/10

Excellent

14 Nov 2025

Eric

Really good to my liking

Friends_and_family Family

10/10

Exceptional

11 Nov 2025

Calvin

Yes , didn't need do laundry.

Self

10/10

Exceptional

04 Nov 2025

Amy

Clean and comfortable. Nice employees.

Leisure

10/10

Exceptional

02 Nov 2025

Diana

Good

6/10

Pleasant

26 Oct 2025

Laura

Our stay was great however the room, 131, had bed bugs. Ive never had bed bugs at a hotel before. Thier bites are so painful and gross that even though my stay was wonderful. I will probably never book this hotel again.

Business Family

2/10

Poor

25 Oct 2025

Chris

The lobby entrance smelled as if someone was smoking marijuana. The fire alarm went off, had to leave the room, but NO staff said what happened when asked. Above the check in area was holes in the ceiling. Not a very good hotel for the stay. Will not stay here again.

Partner

10/10

Exceptional

23 Oct 2025

Sandy

Great value! No pool or breakfast but price makes up for it. Staff are special people.

Business_and_leisure Self

2/10

Poor

15 Oct 2025

Britney

Sink was dirty

Leisure Self

8/10

Excellent

11 Oct 2025

MELVIN

Very convenient with all the comforts of home, I did have some very noisy upstairs neighbors one night but luckily they checked out the next day.

Self

10/10

Exceptional

06 Oct 2025

Alejandra

Room was clean bed was comfy

8/10

Excellent

03 Oct 2025

Kent

The room and bathroom, the hallways were spotless but my TV wouldn't work, the coffee maker didnt work and i had to turn the refrigerator off to sleep because it was so noisy. The staff was friendly.

Self

6/10

Pleasant

03 Oct 2025

Sang jin

Cockroach found under bathroom sync.

Business

6/10

Pleasant

01 Oct 2025

Jessica

We live 4.5 hrs away and often go to slc for concerts. We dont need anything fancy just a safe place to sleep before driving home. Weve stayed here a few times before and no complaints but this time was different. Its gone downhill. The elevator make scary sus sounds like its breaking. The room was dirty. There was nut shells in the furniture, stains on the carpet, blood drops on the sheets, damage to walls and shower, dirty furniture. The area is decent and staff was friendly but the room just felt gross. We checked out first thing. Wont be staying again. Disappointing bc price is good but not worth the uncleanliness.

Leisure Partner

8/10

Excellent

28 Sep 2025

Clancy

Room was nice, staff was friendly, the location was convenient and not sketchy. Would have preferred better lighting in parking lot. All in all the best price for value that i have ever had at a hotel, would choose to stay there again without a doubt.

Leisure Self

8/10

Excellent

23 Sep 2025

Teresita

Nice place to stay it's very convenient .

Front desk friendly and cleaned

Friends_and_family Family

2/10

Poor

21 Sep 2025

Nancy

The manager is awful, unprofessional and very rude racist.

4/10

Poor

19 Sep 2025

Chung

Disappointed

Hot water only worked few days as I stayed 3 weeks. Ask for room service while I was out never got done. Sink backed up smell like sewage. Staff were nice but there were too many issues.

Business

2/10

Poor

18 Sep 2025

Patrick

Horrible stay and disrespectful management

I stayed for four nights without hot water. Management did not want to talk to me and left it to the person at the front desk to tell me that there would be \"no reimbursements for any of the guests\". There was clear water damage from issues in the past and the current solution was a large waste bin in the hallway to catch water from a leaking pipe. Additionally back door lock is broken so anyone can walk into the building.

Self