Name: Comfort Inn Murray Salt Lake City South
Address: 440 West 5300 South, Murray, 84123, US

4/10

Poor

23 Jul 2026

Daniela

At first glance, the front entrance and lobby look clean and welcoming. Unfortunately, that positive first impression doesn't last. There is a noticeable odor throughout the hotel, which may be coming from the carpets in the hallways or from the accumulated dust around the main stairwell. The elevator also has an unpleasant smell, and the corners of the floors appear dirty. Walking to the third floor in the summer heat, combined with the odor, was not a pleasant experience.

Inside the room, the bed was clean, and the sheets and blankets appeared freshly laundered. However, the carpet had a very strong musty smell, making the room feel unclean. It seems like the carpet is either very old or in need of a thorough deep cleaning or replacement.
The bathroom is in poor condition. Several tiles are cracked or coming loose, the bathtub drain is broken and rusty, and the overall maintenance appears to have been neglected. The paint job throughout the room is also disappointing, with uneven, sloppy workmanship that looks unprofessional. Even the picture frames have been painted over, which gives the room an unfinished, low-quality appearance.
While the room was functional, the lack of maintenance, cleanliness, and attention to detail made it feel run-down and not worth the price. With some deep cleaning and proper repairs, this property could provide a much better guest experience. Unfortunately, based on this stay, I would not choose to stay here again.

8/10

Excellent

22 Jul 2026

Crystal

Great location

10/10

Exceptional

22 Jul 2026

Abdulrahman

Great work

4/10

Poor

20 Jul 2026

Marilyn

The maid did not make sure that the we had the towels and supplies that we needed on hand even though her rolling cart had towels and supplies on it.

The maid stated that we had to go to the front lobby to get what we needed which is an inconvenience.

Also, the front lobby only gave us one set of towels and then stated they were out of hand towels etc.

Next, when our room was about to be cleaned the maid's supervisor asked if we can leave our hotel room so the maid can clean. It did not sit well with me or my Mother knowing our personal belongings were out in the open for the maid or anyone to see or steal while the maid cleans up. Why do we have to leave our rooms to receive a cleaning service which an inconvenience to us.

Our refrigerator was not keeping our food cold, so we called the front desk several times no response. So I went to the front desk to speak with the hotel attendant and he stated he will come check and that maybe the refrigerator knobe needs to be adjusted which we said it was adjusted 24hrs ago yet the fridge still couldn't get cold.

Next, the hotel attendant did come up to our room to replace the refrigerator with a new one that worked which was great.

Lastly, the hotel is old and needs to be remolded very warm inside the front lobby and needs a better ventilation system to keep the building cool. The staff our quiet but don't really seem Intrested in interacting with the guest. They don't seem happy to be there. Overall it's a fair hotel

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Sherrie

Quiet, convenient, great place to stay. Super helpful staff.

Self

2/10

Poor

19 Jul 2026

Wendy

We were awakened late at night to people trying to get into our room. It was the front desk guy trying to let someone in. Once I told them they aren’t coming in the employee says are you sure this is your room. As we were eating breakfast we watched a different employee hand out a room key. He never checked ID or confirmed guest name. It seems this hotel needs some security checks in place. Maybe start with checking ID and matching it to the guest on file.

Family_with_children

8/10

Excellent

18 Jul 2026

Julia

Facility was clean and AC worked well on the hot weekend

Family_with_children

10/10

Exceptional

18 Jul 2026

Ifeoma

Clean room

Self

10/10

Exceptional

14 Jul 2026

Tae

This place was so beautiful

Self

10/10

Exceptional

11 Jul 2026

Jon

The full breakfast was delicious and very fulfilling. They had waffles, scrambled eggs, sausage and more. Everything was great.

10/10

Exceptional

10 Jul 2026

HTAINWIN

Excellent.

Family_with_children

2/10

Poor

06 Jul 2026

Danielle

Check in guy made me wait 20+ minutes to check in. We needed a bed change the next day, cleaning people refused to come in and change the bedding. They just threw the new bedding on the bed and didn’t even give us a new blanket. That night after having to make the bed I went down to the front desk to get a blanket and some wash clothes and the guy asked me how many we were in the room. I said 6 because we are 4 people and were only given 1 washclothes and he gave me a face that was very rude.

Family_with_children

6/10

Pleasant

05 Jul 2026

Lorrene

When we checked in, the night person on duty couldn’t process our deposit. I called the bank and they told us it was the property processing problem. The person on duty still couldn’t process it and said it was our fault. When we came back after fireworks the main doors were locked. We had to get someone to let us in. On the plus side, the eggs and sausages with the complimentary breakfast was the best I’ve had at a hotel. The front desk person during the day was extremely nice and friendly.

Friends_and_family Family

6/10

Pleasant

02 Jul 2026

Sherri

I stay at this property when I travel to Utah just because of the location. It’s very central for me. However over the years the hotel is starting to look its age, rooms are ok there was an odor when we checked in, some of our rooms the air conditioning didn’t work. the gym is terrible very small, really hot and limited equipment. There was also an issue with the water so we could not shower early in the morning the day we were leaving and the hotel did not communicate at all.

Family

10/10

Exceptional

28 Jun 2026

Dominique

Clean

6/10

Pleasant

28 Jun 2026

Marcia

Very rude staff. Waited at the front desk for 15 minutes before anyone came to help me. Another rude employee when we asked where the pool was located. She didn't say anything to us, just pointed at the hallway

Friends_and_family Friends

8/10

Excellent

27 Jun 2026

Misty

Rooms are clean hotel is clean pillows are small, overall good place to stay.

Family

2/10

Poor

27 Jun 2026

Destiny

Arrived to a dirty room, they switched us to a new one. Same. Dirty and not ready. Hot and mucky

6/10

Pleasant

26 Jun 2026

Bart

It’s a very convenient hotel near freeways, shopping and events, I think will a little more effort and investment it would be a true value and good experience. It needs new upgraded carpeting and flooring throughout. The existing floors and carpeting, especially in public areas are filthy. The rooms are okay and clean, but needs some paint and bathroom tile area repairs.

It’s not a bad place but needs a spruce up!

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Edith

Always very clean

Partner

4/10

Poor

18 Jun 2026

Keitha

It’s an okay place to crash for a night or two if you’re going to a concert or other event nearby; it’s a cheap hotel right off of the freeway in a busy city. I will say, a few members of staff were arguing/loudly conversing with each other right at the desk about a maintenance issue when I arrived for check in, which wasn’t a great foot to start off on. Overall-it’s better than a motel, but don’t expect classy.

Friends

10/10

Exceptional

18 Jun 2026

Elisa

Room was clean and spacious

4/10

Poor

17 Jun 2026

Gina

The pictures must have been taken years ago, because we didn’t arrive to a clean well kept hotel. Our room was dirty, the carpets needed swept, we found dirty old socks behind the couch when we turned it into the pull out bed. Our trim was right next to a noisy intersection and we heard traffic at night, even with the air conditioning fan on high.
Breakfast wasn’t bad. 2 stars

Family_with_children

10/10

Exceptional

17 Jun 2026

Wendy

Very nice place. Would recommend it.

Partner

6/10

Pleasant

16 Jun 2026

Anthony

This place has potential. Its mediocre clean. The desk service is low. They don’t answer phones. Breakfast is basic. Elevator has been out. Room was good. Old carpet and incomplete fixtures. Within walking distance from grocery stores. Just a basic hotel.

Self

6/10

Pleasant

09 Jun 2026

Kim

Room was decent. Clean bed. The tub has scum at the bottom of tub. It was quiet. The breakfast was very disappointing. Front desk staff must have been short staffed. It was not manned in the morning and watched 4 different person go up to desk and ring the bell to no avail for over 30 minutes before he came back to the front desk.

Family

10/10

Exceptional

08 Jun 2026

Tom

It was a suprice how great this place is. We have stayed in 3-400 dollar a night that was not as nice as this hotell. Bed and pillows were so comfy . We will stay there again.

Partner

10/10

Exceptional

05 Jun 2026

Fernando

Fast easy check in and check out pretty straight forward.

Friends

10/10

Exceptional

04 Jun 2026

Kaylee

Clean up on arrival, quick check in, this is not my first visit here and already have another visit planned!:)

Family

4/10

Poor

02 Jun 2026

Arturo

Bad service, no water during the last night. Water got cut off midshower.

Partner

8/10

Excellent

02 Jun 2026

tai

The lobby of the hotel is beautiful. The breakfast area was kept clean all the time during the serving hours. It's a quiet hotel in a convenient location with comfortable beds and pillows.

The wall mount shampoo, conditioner and hand lotion bottles are hard to use. Do not have towel bars only hooks to hang web towels.
Only two sets of towels were offered in a two queen size bed room. The room is smaller than other hotels we had stayed on the trip.

Friends_and_family Family

2/10

Poor

30 May 2026

claudia

The installation is not well maintained also you have to ask for towels at the front desk, I requested the trash to be removed from my room and the housekeeping response was that I don't have room service that day if I want the trash to be removed do it by myself myself which wasn't a problem but she doesn't want to give me extra bags

8/10

Excellent

28 May 2026

Christopher

Good breakfast with great attendant.

10/10

Exceptional

27 May 2026

John

Very clean and the staff were very helpful.

Self

6/10

Pleasant

27 May 2026

Katherine

Staff was nice on arrival. I think it was shift change. There was an older man with black and grey hair and a blonde lady. Lady seemed kind. Man was okay. He checked me in.

Got to my room on the 3rd floor. It was a dirty hallway leading to it and a bit noisy but I don’t mind as long as the room is clean.

Got to room. It was clean but someone had previously broken in. The football was not intact and you could see inside.

Bed was clean as well as room. Decided I should just stick it out because I didn’t want to end up either a worse room.
About 15 min in? I’m FaceTiming my son and the guy from the front desk creepily comes around the corner. I actually screamed. He jumped too and then walked by and didn’t say anything. So weird . Anyway breakfast was gross so I didn’t do that again.
But the bed was so damn comfortable.
The blonde lady at the front desk was so nice. She came with me to help me clean up a spill someone left upstairs by the elevator.

I was here 5 days as I was here for a work assignment at the hospital. I usually stay at the Marriott down the steeet.

If they were to fix the issues with door jams and cleanliness I would 100% stay again. Just because of my room and the lady at the front desk.

Self

10/10

Exceptional

26 May 2026

Thomas

Nice, clean property. The bed was comfortable and the breakfast was good. Having biscuits and gravy was a nice surprise. I would recommend this hotel.

Partner

10/10

Exceptional

25 May 2026

Paul

The room was very nice e and very clean. I stayed here four nights altogether.

Self

10/10

Exceptional

25 May 2026

Cecy

I loved the customer service, the comfort of the room—and, above all, the cleanliness. Thank you, thank you, thank you, thank you, thank you.

Family

8/10

Excellent

21 May 2026

Richard

If you are looking for a good centrally located place to stay in Murray Utah, I can recommend this venue.

Please note the toilet paper is like sandpaper, and the tub slick when showering.

Breakfast was better than most but lacked variety. The breakfast staff were great. And management responsive to inquiries,

Partner

2/10

Poor

20 May 2026

Sofia

Way too many noisy items in the room. Unfortunately my husband and I cannot sleep with so much noise.

Partner

2/10

Poor

14 May 2026

Christopher

The most disgusting room I’ve ever been in. Ended up getting a different hotel. Stains on the ceiling, stains on the curtains, burned holes in the carpet, broken sink with the stopper stuck down so water wouldn’t drain, tv didn’t work. Hotel guests in the lobby with their bare feet on the furniture drinking alcohol. Would never recommend this dirty hotel to anyone.

Friends_and_family Family

4/10

Poor

14 May 2026

Leo

The room wasn’t ready when I arrived and when I went inside the room it smelled like stinky feet. The bed was a king sized bed which was what I requested however the pillows were one foot cubes and that’s all they had . I was so confused at what was going on at that property

Self

8/10

Excellent

11 May 2026

Lauren

The hotel was great. The lady, I think her name was Diane but I unsure. She wasn't very friendly and gave my husband the stink eye everytime we were in the lobby. Like we were going to rob the place. When asked what she would recommend to do in the area ...short excursion since it was near 4pm. She wasnt very pleasant but she could have been having an off day.

Partner

2/10

Poor

09 May 2026

Karrie Ann

I walked in to this hotel with the clerk and a customer screaming at each other. Fast forward a few days a clerk got upset because we needed to extend our stay and we asked for housekeeping to come. If you are staying to go to and from the hospital make a different choice. They also charged two nights extended stay without my permission. I am waiting for the charge to drop of my account. They frankly made a stressful situation worse. I would NOT recommend.

2/10

Poor

07 May 2026

Robert Bobby

Yes

Self

6/10

Pleasant

04 May 2026

Kimberly

No room service or poor staff attitude.

Partner

4/10

Poor

03 May 2026

Nate

A disappointment. The one good thing I can say is it was an ideal location for us and the only reason why we booked it after Expedia dropped the ball on our other booking. Definitely not worth the premium I paid (super busy weekend in the area, and Expedia canceled our reservation with almost no notice, so we didn’t have hardly any options.)

Family

4/10

Poor

02 May 2026

Nicholas

Clean room and helpful staff. The downside was that the walls are very thin. Can hear people up all hours of the night. We didn't get much sleep.

Friends_and_family Family

6/10

Pleasant

01 May 2026

Kelsey

Room was clean and check in was easy. Showed up after a late flight and wanted a shower to clean off before bed, shower had no pressure and was not hot. Took one in the morning and it had pressure/was hot. Lots of incredibly loud children starting at about 6am

Friends

10/10

Exceptional

28 Apr 2026

Michael

The breakfast menu was fresh and the parking was safe and convenient. Staff members at the front desk were friendly and helpful. Our room was very clean and tidy.

Family

10/10

Exceptional

26 Apr 2026

Lucee

on sunday morning i discovered the door being open.. i went to check out side of the door and no one was there. possibly double checking with the doors to make sure they’re secure and won’t open, yes the door was locked and with top lock on. maybe more breakfast variety options. and check out time should be noon. other than that it was great.

Friends_and_family Friends

8/10

Excellent

26 Apr 2026

Angela

A little older but nice location.

Friends_and_family Family

8/10

Excellent

25 Apr 2026

Sarah

Paint drippings all over bathroom floor, toilet leaked and several outlets in room didn’t work. Staff was nice, good breakfast.

Family_with_children

6/10

Pleasant

24 Apr 2026

Diane

Breakfast was fine. Parking ok. Room showing some wear and tear. A lot of noise from upstairs guest.

Partner

4/10

Poor

24 Apr 2026

Susan

This property is worn and not a property I'd stay at again.
Incense burning in the lobby was annoying and unpleasant.
Never again at this property.

Self

4/10

Poor

24 Apr 2026

Nikki

The hotel was clean. And everyone we encountered was pleasant. But it was not very quiet, at least our room area. Sounded like elephants stomping around above us. The hotel is older and kinda run down. The beds were super firm. The breakfast was awful, just gross. Couldn't even eat the scramble eggs. They were like a chunky slimey soup mixture. And I think the orange juice was just Tang. Just not good.

10/10

Exceptional

20 Apr 2026

Rosa

If I needed to go on vacation again, I would stay at this hotel again, I'll give it a 10/10

Partner

4/10

Poor

19 Apr 2026

Cathy

Upon arrival, I stood at the front desk for over 20 minutes, ringing the doorbell, eventually calling the front desk trying to see if anybody was going to come up. Finally, someone came and said she was trying to fix the TV somewhere. The hotel itself is pretty dingy. The carpet has tears all over in it holes and some of the walls in the breakfast room. The main comforter has rips and holes in it. Some of the pillows were real clumpy. The bathtub looked very dirty. Maybe it’s just old. The breakfast was OK. The eggs were real watery. But the bed was decently comfortable however I didn’t feel like it was the cleanest environment.

Family_with_children

6/10

Pleasant

18 Apr 2026

nancy

Staff not very helpful with room location

10/10

Exceptional

18 Apr 2026

Richard

Found hotel to be in good working order nice and clean. The only downside was in our room. We had tiles with one tile that was broken that if you stepped on it the right way, it would flip up and cause a hazard for possibly cutting your feet, but other than that hotel worked well and was very clean

Friends_and_family Family

8/10

Excellent

17 Apr 2026

michelo

I enjoyed the breakfast. For the price and location I don’t think you could go wrong. The hotel felt very safe. Didn’t care much for the gentleman’s attitude at the front desk in the morning, but that could just be me. I would stay here again.

10/10

Exceptional

10 Apr 2026

Suzy

Good value for the money. Room was clean and updated.

Partner

2/10

Poor

10 Apr 2026

Christopher

They don't take Apple pay. So while paying for your room online is fine there's a $200 deposit when showing up that's not mentioned in the reservation. So they got me for $150.00.

10/10

Exceptional

08 Apr 2026

Sherrie

Excellent price, accessible location, great parking, staff goes above and beyond.

Self

6/10

Pleasant

05 Apr 2026

Mejah

Clean room and friendly staff

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Elena. M

Yes everything was good parking breakfast

Friends_and_family Family

10/10

Exceptional

02 Apr 2026

Careltan

Excellent

Family_with_children

8/10

Excellent

01 Apr 2026

Joe

Nice place for the money

Self

10/10

Exceptional

01 Apr 2026

Kelly

Fresh breakfast. Staff was so nice. Everyone was helpful and kind. Free parking. Felt safe.

10/10

Exceptional

30 Mar 2026

Sheila

Staff very nice. Room is great, I would recommend!

4/10

Poor

29 Mar 2026

Rebecca

Staff was great. The entire hotel is in need of TLC as many fixes aren't holding and weren't of quality when originally done. The pool area needs a revamp, part of the ceiling is falling down. We had a garbage bag of food in our room under the chair from a previous guest- disgusting. For the price paid we expected alot more

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Terry

The breakfast was just OK----eggs a bit watery, but edible. The juice selection was poor. The parking was good. The room was clean and comfortable and the staff was good. We were disappointed at the lack of access to snacks and beverages. The vending machines didn't always work. You need to have an area where people can purchase snacks and beverages.

Partner

4/10

Poor

23 Mar 2026

Adam

Outdated. Room wasn’t as clean as I’m used too. Breakfast was lousy and not as many choices as should be. Eggs were lousy. Biscuits were rock hard, gravy was runny. Not enough flavored coffee creamer for guests

4/10

Poor

22 Mar 2026

Damon

Hotel seemed nice based on photos, front desk help we hit and miss with kindness. Our room wasnt very kept up, cooling unit didnt work so it was super hot, and super noisy by the road.

Family_with_children

10/10

Exceptional

22 Mar 2026

Heather

Nice all around place

Family_with_children

10/10

Exceptional

22 Mar 2026

Lucy

The clerk was super nice. My grandson kept asking to go swimming(he’s 3years old) it was evening time and he was very persistent. The pool was closed when we got there but opened in the evening the clerk let us stay just a little longer which we really appreciated if for no other reason but to make a 3year old happy!!

2/10

Poor

20 Mar 2026

Ryan

Don’t stay there

Business

10/10

Exceptional

20 Mar 2026

Maya

Everything was very clean and well kept. Local area was overall calm and quiet. I will say the staff’s energy was a little cold but still professional. 9/10 recommend.

Partner

6/10

Pleasant

20 Mar 2026

Sue

Room heating/cooling unit did not allow for a steady temperature control, very basic/old unit. Located by very busy hwy and noise did not allow for a good night sleep.

Partner

8/10

Excellent

18 Mar 2026

Mark

Nice stafff! Room nice, bathroom a bit dated. Bed wonderful. Breakfast staff very helpful.

Self

10/10

Exceptional

13 Mar 2026

Scott or Erin

Great hotel

10/10

Exceptional

13 Mar 2026

Marcos

Place was nice and clean

Partner

8/10

Excellent

11 Mar 2026

pamela

Breakfast was awful. Pool and hot tub good

Friends_and_family Family

8/10

Excellent

11 Mar 2026

Michael

We had a good stay.

8/10

Excellent

09 Mar 2026

Margarita

Our tv didn’t work.

Friends_and_family Family

6/10

Pleasant

08 Mar 2026

Darryl

Walls are thin. Ceiling is thin. Not quiet.

8/10

Excellent

08 Mar 2026

Shannon

Very clean room

10/10

Exceptional

07 Mar 2026

Angela

The staff are always nice and helpful. The breakfast is good. The rooms are clean. It is not a brand new hotel. Knowing that the stay is always nice and a great ḍeal.

4/10

Poor

07 Mar 2026

Wesley

I would never pay this rate at this hotel again. Room was right next to a busy road and there was lots of outdoor noise. Staff sat and watched the line grow as they were eating in the lobby before coming to check multiple parties in. The pool had puddles all around the deck from being uneven. The room condition was well worn, with damage on the table, window and flooring. This would have been fine if it was a $50 room, but we payed much much more.

Friends_and_family Family

2/10

Poor

07 Mar 2026

Kim

N/A

Partner

8/10

Excellent

03 Mar 2026

Erin

Yo

10/10

Exceptional

03 Mar 2026

Ciara

Room was clean. People were nice.

10/10

Exceptional

02 Mar 2026

Jason

Everything was great at this hotel.

6/10

Pleasant

01 Mar 2026

Glenn

Everything worked as expected. Breakfast good and the room met our expectations for the price. We skied based out of here and it met our needs and 35 min from areas.

8/10

Excellent

28 Feb 2026

Herman

Room was clean. Housekeeping came regularly.

4/10

Poor

25 Feb 2026

Sean

Started off that hotel oversold my room and put me in handicap room with significant water damage. Soap from previous guests was still in shower and stains on bed and in room were concerning. Breakfast was minimal and had no fruit. Staff were absent during checkout and had to leave key on counter along with several other guests. No desk attendant for 30+ minutes. Only chose this, along with other guests, because everything else was sold out due to a convention. Strongly recommend finding a room elsewhere.

Business

10/10

Exceptional

23 Feb 2026

Maria

Clean and nice place to stay

Partner

10/10

Exceptional

15 Feb 2026

Annamarie

Rooms were basic but still decent and did the job, asked for housekeeping and was very happy with it. Breakfast was good, the lady that was putting stuff out and picking up was absolutely amazing and always so sweet. Our kiddos loved the pool, swam every night! I was super happy they provided an indoor pool. It was a quick drive to the place we were attending. We will be booking here again!

Leisure Family_with_children

4/10

Poor

12 Feb 2026

Chelsi

The whole place was pretty run down and looked and felt dirty. Room felt pretty cramped for my friend and I. She said the hot tub was on the cold side. Breakfast was probably the highlight. It was decent, hot, and a good variety. However, the breakfast isn’t enough to get me to stay there again.

Business Friends

6/10

Pleasant

09 Feb 2026

Judy

The room had some sort of foam pieces on the ground in the bathroom and sink area when we arrived. The clerk at check in allowed us to check in about 40 minutes early which I was grateful for. But she was curt, and when my husband came in with his sister she asked me why were getting a king room when there were three of us. It to me a little bit of time to explain that my husband's sister wasn't stay with us but had picked us up from the airport and brought us to the hotel. It was very unsettling and her assumptions that she was presenting to us. When I asked for a 2nd key since our room was for two people she just grab a key and handed it to us and had not \"coded\" it. And I was right that it did not work in the door and we had to get new key the next morning. The rooms were fine and mostly clean. Most of the staff were \"friendly\"... I don't know if I'd stay there again. It was close to where we needed to be. The food for breakfast was horrible and nothing healthy to eat.

Leisure Partner