Name: Extended Stay America - Salt Lake City - West Vall
Address: 2310 City Center Court, West Valley City, 84119, US

10/10

Exceptional

23 Jul 2026

Judy

Safe environment. Nice rooms. Parking was easy, could see your car from your window.
Breakfast was a grab and go, which consist of a piece of fruit and a granola bar.

2/10

Poor

19 Jul 2026

Stephany

Wouldn’t recommend

Partner

10/10

Exceptional

12 Jul 2026

Lenora

a

6/10

Pleasant

12 Jul 2026

Amber

Check in was very unorganized and took over 30 minutes to complete. I had reserved a king bed, but was given a queen which felt and sounded like it was going to fall apart. The room was clean, but the grounds outside were not, there was dog poop on the sidewalk near the front entrance and cigarette butts all over.

Partner

2/10

Poor

03 Jul 2026

Jhonny

Reserve y pague y al llegar no había habitaciones para mi

8/10

Excellent

01 Jul 2026

Rigoberto

Perfect excellent

2/10

Poor

28 Jun 2026

Samira

From the entrance, you can see that the property is not well maintained. Breakfast is served from a table at the entrance with hot water to pour a bag of chocolate, coffee, cereal bars (bad taste) and pre bagged muffins and that’s it. They shouldn’t say they offer a breakfast. The carpet in the hallway was ok but once you open the room door it’s disgusting. The bathroom door was in terrible shape. You can hear all the noise the neighbors do (talk and tv) through the walls.

Family_with_children

6/10

Pleasant

23 Jun 2026

Brooke

staff was kind of rude!!!!!!

Self

6/10

Pleasant

22 Jun 2026

Elsa

Los habitaciones estaban sucias

2/10

Poor

22 Jun 2026

Yolanda

Sketchy people place is dirty and no security

Family_with_children

2/10

Poor

21 Jun 2026

Ariana

The hotel may look like it’s in a good area but is very sketchy at night. People trying to open the door to your room. The stove didn’t work. The linen and towels had hairs . They don’t have daily cleaning services and you have to throw out your own trash. No ice machine on premises due to having a freezer in the room. The laundry room was clean and the staff were very sweet and attentive.

10/10

Exceptional

19 Jun 2026

Savannah

It was a nice quiet stay.

Partner

2/10

Poor

15 Jun 2026

Heather

This hotel was gross! Walking in the front doors, I knew I should have turned around but it was late. Everything was run down looking and the carpet had all types of garbage on the floor and crumbs were everywhere. The room was OK. The bed looked good. There were bugs on the bathroom counter and black things in the tub.

Partner

10/10

Exceptional

15 Jun 2026

min yi

Very good.

Family

4/10

Poor

08 Jun 2026

Richard

Stay away from here name good but service is horrible. No working elevator on check in. Left a day early and ask to combined the room reservation together told yes but wasn’t done.

Partner

2/10

Poor

04 Jun 2026

Yesenia

Entire hotel was dirty nasty.

Partner

10/10

Exceptional

30 May 2026

Felicia

AMAZING HOTEL
Love it
Clean

Partner

8/10

Excellent

27 May 2026

Stephen

This hotel has three floors with an elevator.
We had a king bed on the second floor. Only problem with the room was no lamp on the right side of the bed over the desk, and a very tight bathroom space.
Two night stay but we did not use the kitchen.
Breakfast was snacks and coffee next to the office, and staff removed the coffee island before 10am. So the listing should not say \"breakfast provided\".
We ate breakfast at Cracker Barrel and IHop next to the hotel.
No problems with staff.

Partner

6/10

Pleasant

26 May 2026

Deion

Too many dogs.

6/10

Pleasant

26 May 2026

Noah

The room was clean, but we were scared to leave anything in our car. It seemed like there were a lot of sketchy people around the lobby when we checked in, and we were unhappy. Definitely not a place I’d go back to. The rooms were fine, but the lobby and parking were quite uncomfortable.

Partner

6/10

Pleasant

24 May 2026

Travina

The staff was nice and helpful! No breakfast at all. Not even a grab and go. Coffee but no sugar. Very little cream packets.

2/10

Poor

07 May 2026

James

They had no rooms available even though I booked one.

6/10

Pleasant

05 May 2026

Betty

No, you had to ask for kitchen items.

2/10

Poor

03 May 2026

Prabhakar

Not good for families ...hotel rooms smells really really bad

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Kevin

This place is extremely quiet and super friendly

Partner

6/10

Pleasant

26 Apr 2026

Bryan

the laundry machine and vending machines were acting up.

Partner

8/10

Excellent

25 Apr 2026

Nick

Kitchen was good. Rooms are a bit stuffy & other residents smoke a lot. Shower did not drain, water pressure on faucets were poor.

Self

4/10

Poor

25 Apr 2026

Justin

There is no “Breakfast”, just some
Granola bars laid out. No glasses for water in the room. It was clean…

8/10

Excellent

19 Apr 2026

Rebecca

We only stayed one night

Partner

8/10

Excellent

16 Apr 2026

Amber

Kitchen was not stocked at all.

Friends

8/10

Excellent

15 Apr 2026

Hana

We bought some things so we can cook but overall it was alright.

4/10

Poor

15 Apr 2026

Roy

Website said the total charge for my two dogs was 150.00 dollars. Actual charge was 320.00 dollars. Staff said the website was wrong and to cancel my reservation would result in a full charge for the week i had booked. The lady was not kind in her speech or manner. I will not be staying at an Extended Stay again.

Pet

6/10

Pleasant

09 Apr 2026

Frank

Breakfast was NOT included as there was none. All that available was black coffee NO creamer and a very small basket of protein bars, which I could not have due to dietary restriction. No eggs, no juice, no cereal, nothing.

Self

10/10

Exceptional

08 Apr 2026

Rodney

The staff is absolutely awesome and

Self

8/10

Excellent

08 Apr 2026

Hakki

Nice staff

4/10

Poor

06 Apr 2026

Jason

Out dated!

Self

10/10

Exceptional

04 Apr 2026

John

Didn't make much use of kitchen other than refrigerator, but nice to have available. Hot shower, working TV, comfortable bed, clean room - no issues.

Self

6/10

Pleasant

03 Apr 2026

Yamile

The bath tub was dirty and so was the carpet.

Friends

6/10

Pleasant

25 Mar 2026

James

Property was VERY old n tired. Stained carpets n floors n such. Staff was nice enough but eeesh. The room was ok but the kitchen had zero dishware...not even a cup for coffee.

2/10

Poor

24 Mar 2026

Shawn

I was charged a smoking fee two days after i had out. There was no manager to answer my call to explain I do not smoke. The floors were also very dirty making the soles of my feet black .

10/10

Exceptional

24 Mar 2026

Cassandra

A very nice stay for the price. The hotel itself is definitely a little outdated, however, the room is big, has lots of space, has a comfortable reclining chair by the bed, a full kitchenette with a full size fridge and freezer (with ice cube trays!), and plenty of counter space. Bathroom was a little small but not bad. There was a desk and chair, a nice tv with streaming options to log into your own Netflix or other accounts as well. There was also a handwritten note with a little goodie bag on the counter for us when we walked in, welcoming and thanking for the stay. There was a bag of microwave popcorn and some other candies included in it; very sweet touch! The free breakfast is just a small counter by the front desk with coffee and some prepackaged muffins, not anything crazy, but good to grab and go. Overall we had a nice stay.

Partner

10/10

Exceptional

23 Mar 2026

Jair

yes

4/10

Poor

14 Mar 2026

Kevin

Staff was lazy the motel stunk like urine and marijuana they put me in a room that was under construction had to go back and get a different room and the new room didn’t have a shower curtain and the bed was hard the breakfast wasn’t there like advertised no sugar for the coffee no conditioner with the shampoo overall bad experience I will try not to stay there again

Partner

10/10

Exceptional

01 Mar 2026

cody

Great

10/10

Exceptional

23 Feb 2026

Tamatha

They were awesome but I came under the impression that I could stay as long as I wanted or needed to and I just got woke up and told I have to leave because there is no room available today and I reserved the room yesterday for 2 more days

2/10

Poor

17 Feb 2026

Bree

My room was not ready even at 5pm had to wait another hour and it felt like a smoking hotel it stunk and room was not clean

8/10

Excellent

16 Feb 2026

Rebecca

The room was very clean. I love that the AC worked and I could put it at 62 because I run hot and love a cold room. The only things I didn’t like was the fan in the bathroom was very loud and the toilet had a weird sulfur smell every time you flushed. Plus you can hear loud footsteps above if you are on the first or second floor. Otherwise it was a lovely stay and Jodi the front desk lady was fantastic

Business_and_leisure Partner

6/10

Pleasant

16 Feb 2026

Zach

The room was decent and the staff was pleasant. There was no breakfast just a small coffee bar. A lot of smoking going on outside the building and strong smell of it in the building. Noisy in the hallway and outside during the night from other guest. Is defiantly a spot for long term stayers on a budget. Close to plenty of restaurants and the Maverick Center.

Leisure Partner

6/10

Pleasant

16 Feb 2026

McKell

Much more run down than I was expecting. The minute you step into the parking lot it reeks of weed and smoke. The smell only stops once you shut the door to your room. There is a stovetop and microwave here, but do not expect there to be anything in the kitchen. No utensils, pots, pans, plates, not even a cup or mug. Apparently breakfast was only a granola bar and coffee so we didn’t even bother. Room was fairly clean, wifi worked just fine and wasn’t limited to one device, unlike other places. Pillows were garbage, you layer three of them and you still end up sleeping flat. My neck is killing me from one night here. Lots of people roaming around, I’m glad I wasn’t staying here alone. Overall would stay again just for the price, but I wouldn’t recommend this spot if you’re looking for comfort or food or safety.

Leisure Partner

10/10

Exceptional

14 Feb 2026

Jim

Great room, very clean, front desk was very helpful and
Always eager to go out of their way to make it comfortable

Business Self

10/10

Exceptional

04 Feb 2026

Maurice

Clean

10/10

Exceptional

31 Jan 2026

Shantelle

The front desk staff was the absolute best , i appreciate great customer service !

Leisure Partner

8/10

Excellent

28 Jan 2026

Omar

Yes but the Rome smelt like cigarettes

Business Partner

6/10

Pleasant

25 Jan 2026

Lynn

This isn’t a very good location at least as far as the people situation is concerned. A lot of sketchy people hanging around.

10/10

Exceptional

18 Jan 2026

Peter

Staff was good kitchen was good. Shower was good. Television was good.

6/10

Pleasant

03 Jan 2026

Lawrence

The elevator was not operational, so 1st floor rooms of which only 1 left and heater in the room as not working,,,
Then with having to take aroom on the second floor, I chose tthis hotel , because I was transprting3 boxes of perrishables.. plus a suitcase, plus my laptop, grooming case , and supplement case... Had to carry up stairs as the elevator was unoperational..They have offered a rebate.... very considerate....

Self

10/10

Exceptional

29 Dec 2025

Jayme

H

2/10

Poor

03 Dec 2025

Katie

The first room I got was dirty and not ready. The property was also very dingy and dirty.

2/10

Poor

16 Nov 2025

Jared

Property in renovation construction. Booked a king bed room, room key given was a room currently under construction. A new room was offered, with a smaller bed. Construction staff were on site and partying late into the night. Room was very dirty overall and we were considering sleeping in our truck. My wife and I slept on top of the bed, and did not use the shower. We left promptly the following morning. I’ve stayed in hundreds of hotels, this is in the top three of properties that I will never return to or recommend.

Leisure Family

4/10

Poor

02 Nov 2025

Sarah

Run down, smelled, very close to the venue

Leisure Friends

10/10

Exceptional

01 Nov 2025

Mureen

Nice

2/10

Poor

12 Oct 2025

Yang

预定了之后没有房间，Expedia现在还没有退款

10/10

Exceptional

04 Oct 2025

Rachael

Nine room, nice location

Clean room and friendly staff. Nice location close to many restaurants.

Self

2/10

Poor

03 Oct 2025

Janelle

The “manager April” will not even attempt to help you if you’re not a male. And the way she lets stuff just go is beyond me. The floor was so sticky, there was a room just full of garbage, you could literally take your room trash and go dump it on a trash pile in a janitor closet. This place actually scared me. I was terrified to be alone here, loading and unloading.

Friends_and_family Family

6/10

Pleasant

03 Oct 2025

Misty

Didn't look like deep cleaning is done very often, floor and fridge were dirty

Friends_and_family Friends

6/10

Pleasant

01 Oct 2025

Serena

Check in was fine. The lady checking us in was friendly. Parking is tight in the front, but parking is all around the building. However you cannot enter through all the doors, and doors are not on all sides. Garbage was piled up outside both days we were there. Location is great though, walk to the Maverick Center and various restaurants. There is an elevator. Our room was not very clean, hairs in the bathroom. One wall by one of the beds was splattered with various different colored...things. I don't want to know what they were. Bathroom sink faucet sprays everywhere. The heater/ac unit was just fine. Easy to what was going on in other rooms/hallway. The door to the bathroom, the mechanism jammed more often then not and the door squeaked so bad, we were not able to sleep for long. Everytime someone used it everyone else was woken up. It is nice having a fridge, microwave, and stove though. Beds and pillows were on the firmer side.

Leisure Family

2/10

Poor

19 Sep 2025

rody

Will not repeat this experience

6/10

Pleasant

14 Sep 2025

Bert

No Breakfast

On the hotels.com website it clearly lists breakfast as included. However, it's not a real breakfast unless you consider coffee/tea and pastries a breakfast.

Both nights there were people partying in the parking lot.

Partner

4/10

Poor

13 Sep 2025

Jamie

Not the best place won't stay again

Girls were great up front. However room was not swept, halls need vacuumed, bed sheets had hair all over so they brought me new sheets. I had to change them. Can not ever except the front which really is long long walk they won't let you enter side doors.

6/10

Pleasant

12 Sep 2025

Leslie

Not really breakfast

Breakfast is just one little muffin and a cup of coffee.

Friends_and_family Family

6/10

Pleasant

08 Sep 2025

Anju

Bathtub was clogged. Had to take shower in puddle of water. Everything else was nice. Are is great. Close to highway and restaurants.

Leisure Self

4/10

Poor

07 Sep 2025

Skyler

It wasn’t clean

Leisure Partner

4/10

Poor

02 Sep 2025

Scott

This is an extended stay and was not able to accommodate my work. I need a direct line or a secure WiFi and they were unwilling to assist me. Carpets were stained and smelled like dog crap.

Business Partner

2/10

Poor

30 Aug 2025

DAWN

The hotel was gross. I absolutely refused to walk on the carpet barefoot.

Leisure Partner

2/10

Poor

29 Aug 2025

Mashila

We checked in very late and tired. the hall ways were dirty. The room hadnt been cleaned. They tried to show us 2 other rooms and they were both dirty. Poop rings in the toilet, yeah all over the floor, wood chippings all over. Was not impressed at all. It was too late to look for another place so we asked for new sheet, made our own bed and just stayed

Leisure Partner

6/10

Pleasant

28 Aug 2025

Jennifer

Designed for longer bargain priced stays, draws working crowds, not bad but not great

6/10

Pleasant

26 Aug 2025

Sierra

Not the best service.

10/10

Exceptional

25 Aug 2025

Anthony

Excellent hotel

10/10

Exceptional

19 Aug 2025

Parker

Quick checkin

Leisure Self

4/10

Poor

18 Aug 2025

Bryanna

There was a guy trying to stab someone in front of our room. Also there was a dog loose growling at me on the way to the room. The tub was distgusting so we couldnt even shower. Dont reccomend.

Leisure Partner

6/10

Pleasant

13 Aug 2025

Hector

Staff was very friendly but the property could use a bit of a over haul rust on the fridge, base board vinyl falling off, shower drained slow ,ac made the room really humid

Business Partner

6/10

Pleasant

13 Aug 2025

Kelli

Very run down. Very dirty. Very hard bed. Check in took a very long time. There was a line but the girl was in no hurry. If your on a budget, its safe, just dont expect clean.

Partner

2/10

Poor

12 Aug 2025

Verified traveler

Surprisingly bad

If it wasn’t for the sweet woman at the desk, (I think it was Jody), and the fact it was so late, I would have left. The first room smelled like boiled peanuts and wet dog. The second room thankfully didn't have carpet but the pubic hairs in the shower weren’t great. No coffee in the room and the breakfast was abysmal.

Business

4/10

Poor

12 Aug 2025

Kimberly

Came in late after weather delays forced me to miss my connection. No toothbrushes available at the front desk because they “hadn’t restocked.” Went up to my room, which was a recently vacated room with dirty laundry on the floor and an unmade bed. Had to wait a while at the front desk for someone to come give me a different room. House phone line was never answered. When I finally got a room, it was pretty run down. The pillows were nice!

Business

10/10

Exceptional

10 Aug 2025

Daniel

Staff was great, and check-in was quick. The bed was comfortable and the room was clean—though the carpet was a little worn. But hey, for the price, it’s a good deal. In the morning, they offer coffee and some muffins, perfect for grabbing something quick before heading out. If you’re looking for a simple, budget-friendly stay, I recommend this hotel.

Business_and_leisure Pet

10/10

Exceptional

09 Aug 2025

Francisco

All good

Leisure Self

10/10

Exceptional

07 Aug 2025

chris

Not the best not the worst

Leisure Self

4/10

Poor

29 Jul 2025

Matthew

the bedding was dirty upon entry & the rolling chair in the room was dirty/poor condition, bathroom had a wet toilet paper ball stuck on wall under sink. A/C worked well, staff was polite & professional & called 2 ask how the room was which was nice sadly i wasnt able to say it was good but the price was low and perhaps reflected that. needs a remodel 4 sure

Business Self

8/10

Excellent

28 Jul 2025

Kimberly

We had to switch rooms. The first room smelled like wet dog and the stopper had been pushed down in the bathroom sink making it unusable. Thanks to Shauna for getting us into another room. The second room was much better.

Leisure Family

8/10

Excellent

28 Jul 2025

ANDRES

poco sucio los pasillos y nunca me fueron a limoiar

Business_and_leisure Family

8/10

Excellent

23 Jul 2025

Brandi

The staff was great but the stairwells were filthy, the room carpet had stains and over all it was pretty run down.

Leisure Family

4/10

Poor

23 Jul 2025

Piper

They were doing construction in our room while we were sleeping.

Leisure Family

6/10

Pleasant

22 Jul 2025

brandalynne

The front desk check in lady was super sweet very helpful. The first room we got was extremely dirty from bathroon to beds to having mold in fridges. The second room we ended up getting was alot better.

Business_and_leisure Family_with_children

10/10

Exceptional

22 Jul 2025

Francisco

Parking

Leisure Partner

6/10

Pleasant

21 Jul 2025

Ezra

Employees were great, everything else was pretty unclean.

8/10

Excellent

16 Jul 2025

Craig

You can tell that this hotel is a cut above regular budget hoyels. The one great negative is that the carpeting is so bad and also absolutely filthy. Except for that, it would have been a five star stay

10/10

Exceptional

13 Jul 2025

DALE

Was easy & friendly.

Leisure Self

10/10

Exceptional

11 Jul 2025

DALE

It was fine, and what I had expected.

Leisure Self