Name: Comfort Inn West Valley - Salt Lake City South
Address: 2229 W. City Center Court, West Valley City, 84119, US

10/10

Exceptional

17 Jul 2026

Samuel

Is very good ,

Family_with_children

10/10

Exceptional

15 Jul 2026

Patrick

Great staff and amenities

Self

10/10

Exceptional

14 Jul 2026

America

Nice place

Partner

2/10

Poor

13 Jul 2026

Samantha

Horrible experience
Pictures of the hotels and rooms are not updated. Very runned down. I checked out early. I ended up pay 40 fee that I didn’t know about. Still haven’t gotten my 100 deposit back. Hotels .com did help. It was such a stressful experience

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Brianna

Clean room with comfortable bed, friendly staff, and a good hot breakfast with many other options too. We really liked that they were pet friendly with a small fee, it allowed us to bring our dogs for our quick overnight trip to Utah. We did not use the pool or hot tub but it looked well maintained and clean. Will stay again.

Partner

4/10

Poor

12 Jul 2026

August

The sheets were all pretty wrinkly and had some stains on it. As well as the towels. The stairs were pretty dirty and needed vacuumed and it smelted bad in random areas of the hotel. Also we walked into our room for the first time and the Tv was on, I don’t know if that’s normal or someone was in there watching before we got there. There was only one staff member working in the evening and it became inconvenient when there was more than 1 person at the desk. We didn’t have enough towels and the front desk took so long we grabbed towels from the pool area to take to our room. Which we also had to stock pool towels in the pool room for the hotel.

The breakfast was good. The food was made well, and enjoyed the muffins. The pool and spa also was nice. Fitness room looked pretty impractical though lol.

Family

6/10

Pleasant

11 Jul 2026

Justin

Had a reservation for the fourth of July weekend.. showed up day early paid full price! I had reservations from Friday 3rd to Monday 6th. My room was supposed to be two queen beds! I got stuck with the same room I paid full price for fridge didn't get cool enough water leaked inside all over my pizza box (with door fully closed) and the beds were to full size not queens! Remote and tv didn't work well even after addressing the front counter n they said it been taken care of!!

Family_with_children

10/10

Exceptional

10 Jul 2026

Cody

Nice stay

10/10

Exceptional

08 Jul 2026

virgy

Breakfast was ok, everything else was great for me

Self

10/10

Exceptional

08 Jul 2026

Maria

Really good

Partner

2/10

Poor

05 Jul 2026

Tatia

The front counter staff was extremely disrespectful. The website says PETS ALLOWED. Does not say only ONE per room. I have 2. The lady jumped down my throat and said only one was the policy and then refused my family service. Iwas traveling with my 3 children. I will never book with them again.

Family_with_children

10/10

Exceptional

05 Jul 2026

Melissa

Leslie up at the front desk was super and helped us because we had just left another hotel that was disgusting and she was able to get us a room and get us in quickly

Family

10/10

Exceptional

05 Jul 2026

Mark

Clean and good location with restaurants and coffee nearby.

Self

10/10

Exceptional

03 Jul 2026

Joyce

The breakfast was great and was ready on time

Self

6/10

Pleasant

02 Jul 2026

Michael

The staff at check in were less than interested. Front desk agent was on the phone and no real acknowledgement. Blow dryer in room didn’t work. AC was barely working. Bed not comfortable, pillow lumpy and hard. Breakfast was decent.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Kelsey

Friendly staff with nice clean rooms

Self

10/10

Exceptional

27 Jun 2026

Jessica

The property was decent and the staff was friendly

Friends_and_family Family

2/10

Poor

27 Jun 2026

Ryan

Very dirty not enough towels in room

8/10

Excellent

27 Jun 2026

Angelica

Volvería a este hotel

Family

6/10

Pleasant

27 Jun 2026

Isela

Our stay was average. Breakfast was good. Staff provided good customer service….my only bad experience was the indoor pool. I took my grandkids to enjoy the pool, however, the pool room was very hot that even our cellphones kept shutting off from overheating; and that was without using them. Only one ceiling panel was open but everything else was enclosed. There was no air flow. Aside from that, our stay was ok.

Family_with_children

2/10

Poor

26 Jun 2026

Jessica

The first room we had was dirty. The ned had nail clippings and crumbs and what looked like blood stains on the thin mattress pad. The lady at the front desk visually verified this before switching our room but was obviously upset at us for “messing up two rooms right after housekeeping left for the night”. We had to keep getting new key cards because they stopped working. From what I observed, other people had this problem as well. The hot tub floor was orange from water scum. I was sitting outside on a bench by the pool doors and was approached by a drunk lady asking what I was doing. There are no smoking signs but the whole place smelled of marijuana while we were there. Other little things like stains on furniture and curtains, painfully slow elevator, hard to drive carts, and no hand soap in our room. Breakfast was minimal. Eggs were watery and sausage was overcooked but overall your standard hotel breakfast.

Friends_and_family Family

8/10

Excellent

25 Jun 2026

Katie

The staff was very friendly and helpful, the beds are comfortable and in a great location next to an event venue and restaurants, bars, etc. My only complaints are there were no pool towels and the elevator dings are loud, so recommend asking for a room away from them.

Partner

8/10

Excellent

21 Jun 2026

Brannon

Parking lot had too small spaces, but good staff

8/10

Excellent

21 Jun 2026

Latanya

Amazing staff, good buffet style breakfast, super clean and cozy hot tub

Partner

8/10

Excellent

21 Jun 2026

Mark

The property was great. Unfortunately, I woke up with three red dots on my arm which I believe were bed bug bites.

Self

8/10

Excellent

21 Jun 2026

Ashley

Hotel was clean, and the pool was nice for the kids.

8/10

Excellent

20 Jun 2026

Walter

Breakfast till 9am should be 7am to 10am

Partner

8/10

Excellent

20 Jun 2026

Ian

This is a decent hotel, and I'd likely stay there again. The room was clean, the parking was good, and there are quite a few shops and restaurants within a few blocks of the hotel. The staff was super friendly and the breakfast was great! The location of the hotel is excellent as well, as it's pretty much right off the freeway.

My only drawback here was really due to the extremely dry environment; static eletricity built up so easily that I got zapped six times on my way to my room after check-in. Bring a stick for pushing buttons if you're going to stay here.

Self

2/10

Poor

19 Jun 2026

Carrie

Was trying to double charge me checking in. Was given room keys and upon entering room other people were already in the their and scared them and myself, ended up leaving and having to stay on another Hotel because it was so dirty, terrible services and not safe!

Friends_and_family Family

8/10

Excellent

19 Jun 2026

Roy

The hotel was clean and maintained. I would have like the pool and hot tub to have been cleaner. I would have liked the hotel staff to have cleaned the room daily since I was there for 5 days. It would have been nice to have room service or have the hotel have a convenient system to order food to the room.

Business

10/10

Exceptional

19 Jun 2026

Lisa

We had a fantastic time staying at the Comfort Inn the staff was extremely kind very helpful and the food was amazing the next time we are in Salt Lake City we are definitely staying there again

Friends_and_family Friends

10/10

Exceptional

18 Jun 2026

Heather

Set your expectations to the price you pay is always my motto. If you set your expectations there, it’s decent! It’s clearly older. Hallways and room smell a little musty to be honest. Rooms are tight. My bedsheet had a little stain…
The good: the bathroom was really clean! No mold in bathtub for that price point and age of hotel is big deal for me
Kids really enjoyed the pool.
I like that they provided real butter made with cream in the continental breakfast. (Other Comfort Inns I’ve stayed in provides the margarine.) It’s the little things.
The best: the staff really made the experience. They’re sooo friendly and fun. The way all of them interacted with me, my kids and even watching them interact with other guests as I ate breakfast. 5 stars on front desk service

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Timothy

My stay there was amazing. I had a wonderful time. I would definitely recommend this place.

Family_with_children

10/10

Exceptional

16 Jun 2026

Sandra

Conveniently located. Staff immediately fixed a light that was blinking. The customer service was great.

4/10

Poor

16 Jun 2026

Stephanie

Nothing. Very disappointed. I have a service animal, after the first two days, the front desk clerk decided that she needed to ask about a pet deposit. I informed her that I have documentation regarding her status as my service animal.
Then the sink backed up at like 6:30am, Out of no where dirty, stinky water came up and out of the sink(I was outside with my Dog) I called the front desk, they informed me that maintenance would be in at 9am. I told them that They needed to send a mop and mop bucket. The smell was so bad, I could not go back to sleep. I had to use the towels to keep the water off the carpet. Therefore, we couldn't shower either. No maintenance, no housekeeping (this is now at 10:30am, checkout is at 11am. At this time I went to get the rest of my belongings out of the room, the maid was already in there, she was very rude.
I then went to the front desk, explained the situation from my point of view. The manager then offered to let me have a late checkout, so we could shower.
I don't think that was enough. They should have gone out of their way to make sure that I was satisfied with my stay.

2/10

Poor

15 Jun 2026

Mirella

Fui por primera vez ,y la recepcionista una mujer muy déspota y malgeniada ,creí que sería una estancia muy buena pero me equivoqué

Family_with_children

2/10

Poor

14 Jun 2026

Nicole

Breakfast was cold eggs and a broken waffle batter dispenser. Lukewarm coffee, and cereal. Room microwave was filthy as hell. Key card kept deprogramming. Pool area was 100°. Desk person was not friendly at all. Worse experience ever. Definitely will never be back.

Friends_and_family Family

6/10

Pleasant

14 Jun 2026

Chad

Checking was really bad, staff argued with me about dates and for using this app. Had to get door key replaced 3 times. The breakfast was cold had to heat it up in the microwave. Carpet was sticky in spots the headboard was oily from other people's leaning against it the house keeping staff were more professional the the front deck staff.

Family_with_children

8/10

Excellent

12 Jun 2026

Jeffrey

Fine

Self

8/10

Excellent

12 Jun 2026

Deborah

Breakfast was OK. The eggs were not real eggs. I think they were powdered eggs. They didn’t offer any fruit like in a fruit bowl apple oranges whatever is in season and coffee and drinks were all put away before you could finish your 1st cup of coffee.

Partner

2/10

Poor

10 Jun 2026

Juan

No tap come on the lady upfront she’s an older lady with tattoos on her hands she has a very rude attitude it’s like u bother her please take care of people

Self

8/10

Excellent

10 Jun 2026

James

Rooms are nice and continental breakfast were very good.

8/10

Excellent

09 Jun 2026

Ana

No problem

2/10

Poor

07 Jun 2026

MaryAnn

Would never stay again. Absolutely terrible. Rooms are not kept up, hot tub is disgusting. Floors/Tiles are broken. Pictures online are not what is at this site.

Maid came in room multiple times even though the do not disturb was outside the door. HORRIBLE

Friends_and_family Family

6/10

Pleasant

06 Jun 2026

Karen or Murray

It was clean! There were two things that I was sad about, 1- breakfast area was not cleaned up in between people eating! I had to wipe down my own table so I could eat there, on both mornings;! Also, the only ice machine working in the entire hotel was on the 3rd floor, would have been helpful to know that at check in!!

Partner

8/10

Excellent

06 Jun 2026

Sarah

Good, clean and comfortable. I would stay again. Breakfast was hot, eggs and sausage or bacon. Had cold lemon water to fill water bottles The only thing it did not have was a computer & printer to use. Luckily I bought my computer but I had to find a library to go print some paperwork.

Friends_and_family Family

8/10

Excellent

05 Jun 2026

George

Great staff!

Partner

4/10

Poor

02 Jun 2026

Christopher

The place felt a bit out dated. There was a lady screaming and banging at a door a room or two away from us at about 2am. She was screaming obscenities and ponding on the door for over 15 minutes. The place just didn't give off the vibe of being of being all that great.

Partner

6/10

Pleasant

02 Jun 2026

Lilah

This hotel looks good on outside but the rooms are in need of renovations. The staff was very friendly which made the stay very nice. The ceiling in bathroom had a crack and hole from water damage but never fixed. My husband used the hot tub and said it was one of the best hot tubs with feet jets so that is a plus. Located conveniently next to a Cracker Barrel, shopping and stadium so location is very good.

Partner

6/10

Pleasant

01 Jun 2026

Joseph

second time here first time pool was freezing, today it's closed for cleaning romorrow

10/10

Exceptional

01 Jun 2026

Naomi

Front desk Sharon, and the other beautiful lady were very pleasant and friendly tended to our needs always smiling and asked if we needed anything, we will definitely return

Partner

10/10

Exceptional

01 Jun 2026

Harper

Breakfast

6/10

Pleasant

31 May 2026

jessica

The hotel needs a bit more cleanliness.. also breakfast ended too early and the amount of the room i paid for what we received was NOT worth another stay . Breakfast for one should stay open and available until at least 1030 am . Would not recommend

Friends

6/10

Pleasant

31 May 2026

Sue

Staff was friendly and helpful. The room was clean and bed was comfortable. Toilet required double flush every time. The hallway sink vanity is too small for coffee station and no towel bar or hooks provided. The pool and spa had algae stains, but towels were provided. No convenience store or groceries within walking distance.

Partner

10/10

Exceptional

30 May 2026

Joyce

I have stayed at this property a few times and the staff have all been exceptional! Always happy and eager to help any way they can. I would highly recommend staying with them.

Self

8/10

Excellent

29 May 2026

Waqas

Nice breakfast and clean property

Family_with_children

10/10

Exceptional

24 May 2026

Clinton

The staff was extremely helpful in the property and room were very clean and well maintained

Family_with_children

4/10

Poor

24 May 2026

SARUNAS

I booked king size bed room specifically to have more space. Room was not available, and I had to move in to two queen beds. No a disaster, but still disappointing

Friends_and_family Family

4/10

Poor

20 May 2026

Kady

I was very frustrated with the check in process as the staff and website were inconsistent. Online it says check in is available until 3:30 AM and we arrived around 3:15 only to be told that we arrived too late and that they canceled our reservation. The staff were also inconsistent between each other as we revived mixed responses as to whether or not we would be fine arriving so late. After checking in, the rest of the stay was mainly problem free. Our door did get the key card thing messed up but they were able to fix it promptly and without bothering us as we were sleeping. Hot tub and pool were well maintained and relaxing. Room was clean. Breakfast was good

Partner

8/10

Excellent

18 May 2026

Daniela

Limpia pero con olor a guardado algo raro
Buena comodidad y buena atención

Partner

10/10

Exceptional

16 May 2026

Jennifer

We loved this hotel, the only problem we had was no hot water, it happened the first day, and there was a repair person that came, we got hot water that afternoon. The next mornjng we were leaving early and no hot water to take a shower.

Partner

8/10

Excellent

13 May 2026

Debra L

Convenient location near bus and transit

Partner

4/10

Poor

12 May 2026

Elizabeth

Sheet on the bed looked like there was blood on it. Pillows were uncomfortable. The toilet handle was broken. The microwave in the dresser tv stand thing wasn’t even plugged in and the cord wasn’t long enough to reach the nearest plug, there wasn’t an extension cord so I had to move the entire microwave and plug it into a lamp with a plug in order to use it. Coffee in the room was terrible. The lighting was too low. Even with all the lights on it wasn’t bright enough when I needed it. The curtains are sheer so if you wanted to sleep in you couldn’t cause the outside curtains don’t even close. The “fitness center” had basically nothing in it. Only a bike and a treadmill. The elevator was dirty, scratched graffiti everywhere and it felt like it was going to break down at any point!

Self

10/10

Exceptional

08 May 2026

Tim

My room didn't have a do not disturb door sign and I didn't have time to ask for one and so I left the room as is and went to my business visits in town but when I returned at the end of the day, I'm assuming room service came into my room and straightened it out a little. My issue is, I do NOT like anyone entering my room with my personal and important business materials laying around. I felt a bit uneasy about that. I feel that the hotel management should place a do not disturb card in every room.

Self

4/10

Poor

07 May 2026

Sarah

Our room was a standard hotel room but when we walked in the tv was on and the previous families food was still in our fridge. I had encounters with 3 of the front desk staff and 2 out of the 3 were so helpful and nice and the other was not and acted like we were more of an inconvenience. The breakfast was good and they kept it stocked. The hot tub was not clean looking and the water was not very hot. I would not let my kids get in it. Over all my stay was ok but I would not stay here again.

Family_with_children

10/10

Exceptional

04 May 2026

Angelita

Staff was really friendly and prompt. It was a very busy weekend due to Volleyball tournament. But everything we needed was there and very close to stores and restaurants.

Family_with_children

10/10

Exceptional

01 May 2026

Faamautuina

It was always a great experience with this hotel great staff great maintenance great everything thank you for always making my stay lovely

Friends_and_family Family

8/10

Excellent

28 Apr 2026

Nathan

Good stay

Partner

10/10

Exceptional

26 Apr 2026

Gregory

Breakfast was ok

Partner

10/10

Exceptional

24 Apr 2026

Yessica

The room and super clean and the staff were super friendly. I definitely would stay here again.

Friends_and_family Family

8/10

Excellent

23 Apr 2026

Alicea

Remote to tv didn’t work went to get a new one. They were extremely pleasant about it. That one didn’t work either. Didn’t ask for another one.

10/10

Exceptional

19 Apr 2026

ivory

Everything was great.. hot tub amazing.. bf bar really nice

Self

10/10

Exceptional

16 Apr 2026

Teri

Room was clean. Did not go down to breakfast or use the hot tub

Partner

10/10

Exceptional

08 Apr 2026

Juan

I loved it
Can’t wait to go back to stay again
Loved the hotel
The staff was great
I will be going back to the hotel in the future

Family_with_children

6/10

Pleasant

04 Apr 2026

Mallorie

Pool was a bit rough. But it was fine for a 1 night stay.

Family_with_children

10/10

Exceptional

03 Apr 2026

Anita

The staff is very nice and helpful

6/10

Pleasant

28 Mar 2026

Jason

As expected

6/10

Pleasant

26 Mar 2026

Tim

The stay was average. They didn't have a do not disturb sign for me to use, which as odd. They only had one bar of soap which was inconvenient because I had to take it back and forth from the shower to the sink to use. Other hotels have either soap at the shower unit or the sink. My room card stopped working on the second night and had to go back down to get it reset. Was carrying a lot of heavy things which made it an inconvenience. Staff wasn't so friendly as before. Convenience store had little to offer but whatever. Maybe visitors don't buy much anyways.

Self

8/10

Excellent

20 Mar 2026

Misty

Comfortable stay, decent continental breakfast, accommodating staff. A bit run down could be cleaner, had to replace key card twice due to malfunctions.

Family_with_children

8/10

Excellent

14 Mar 2026

Jenna

Nice staff, clean room, quiet area.

Partner

4/10

Poor

11 Mar 2026

Jessica

The actual mattresses looked like they had actually been peed on multiple times and the outer side door didn’t really lock. I found some sort of bug in one of the cups in the room. Breakfast was mediocre and service was ok.

Family_with_children

6/10

Pleasant

10 Mar 2026

Tania

Room was hot. Hot tub was not. If you need a cheap hotel with close proximity to the Maverick Center, this is it. Not fancy and it’s old but not terrible.

Partner

4/10

Poor

09 Mar 2026

Laura

Hotel was not clean. Carpets are very old and dirty in the hallways and stairs, it is old and dirty. One staff lady was rude when we check in, she was not friendly but Sharon was really nice when we check out.

Partner

2/10

Poor

07 Mar 2026

Karlie

This place was disgusting. Everything was very dirty. The carpet was filthy and looked like it hadn’t been cleaned in years. We found garbage around the beds. The shower wall was broken, and the bathroom was extremely dingy.

Family_with_children

8/10

Excellent

01 Mar 2026

ellen

Room was clean and staff was very courteous so

Self

2/10

Poor

28 Feb 2026

Dylan

Pepper doing and taking

6/10

Pleasant

27 Feb 2026

Jan

Rooms were nice ,clean, I've always gotten a receipt from any hotel I've stayed at even with a 3rd party but not at this hotel which didnt want to do alot for the customer,

8/10

Excellent

27 Feb 2026

Steven

Rooms was pretty clean

Partner

10/10

Exceptional

27 Feb 2026

Gricelda

Good and clean 👌

Friends

10/10

Exceptional

22 Feb 2026

Ben

The hot tub was a very nice commodity. There was a dog barking most of the night in one of the rooms. It made it difficult to get to sleep til about midnight.

Self

2/10

Poor

20 Feb 2026

Ahmed

It’s not clean and also they don’t have a good service

10/10

Exceptional

18 Feb 2026

Alex

Everything was great

10/10

Exceptional

18 Feb 2026

Baljinder

Good

2/10

Poor

16 Feb 2026

Ruby

Staff was very friendly, hotel smelled of pot horribly, there was sketchy people hanging around outside and the laundry facility didn't work.

Family

10/10

Exceptional

09 Feb 2026

Rickey

Yes

10/10

Exceptional

09 Feb 2026

Lou

Greatest

Leisure Partner

10/10

Exceptional

08 Feb 2026

Dustin

Staff and nice showers

Self

10/10

Exceptional

08 Feb 2026

Dan

Yes

Business

10/10

Exceptional

07 Feb 2026

Dustin

I love. Thiere breakfast

Self

4/10

Poor

07 Feb 2026

Brady

The card keys would stop working every couple hours so we would have to get them reset basically every time we tried to get into our room. The tub was clogged with hair, the sink I cracked. Tiles in the elevator are cracked and the 3rd floor button is worn out and doesn’t always work. Overall it just seems run down and that no one really cares. I don’t recommend this place.

Leisure Family_with_children