Name: Comfort Inn Salt Lake City Downtown
Address: 171 West 500 South, Salt Lake City, 84101, US

2/10

Poor

18 Jul 2026

Teresa

They had no ac in the building working and no parking

Family

2/10

Poor

18 Jul 2026

Teran

No AC and they double booked rooms

Self

10/10

Exceptional

17 Jul 2026

Chris

This is a fine hotel with a convenient location in downtown Salt Lake City. Sights are walkable and there are some restaurants nearby. The hotel's breakfast was typical with hot choices such as scrambled eggs, sausage and waffles. Overall this is a good choice for downtown.

Family_with_children

2/10

Poor

17 Jul 2026

Brandon

I didn't like the fact that I was turned away after flying all the way from Florida. I wasn't offered any kind of option and I still haven't received my refund. Expedia SUCKS!

Self

2/10

Poor

16 Jul 2026

Jodi

TV didn’t work and when asked the gentleman at the front desk he treated us like we were stupid and said he would try and get to our room, he never showed! The AC was not working - had to get a fan to just cool it off. The tub drain was slow

4/10

Poor

16 Jul 2026

Philip

The A/C was not on OR very low as the room was hot. The person at the desk was not very helpful and English was an issue for him.

6/10

Pleasant

14 Jul 2026

Allison

The property was rough around the edges. The bathroom old, not particularly clean. It needs a remodel. When checking out I noticed a bug, it looked like a baby roach, crawling on the wall at the front desk- I informed the front desk representative and he used a magazine to whisk it off the wall- it landed on the ground and that was that He didn’t try to kill it. And, obviously he wasn’t thinking that extermination services were needed.

Partner

6/10

Pleasant

13 Jul 2026

Alexander

Was without air conditioning for several days. The room was hot

Family_with_children

6/10

Pleasant

13 Jul 2026

william

There was a large bug crawling on the floor the second night we stayed. Other than that it was good. Breakfast is excellent.

Partner

2/10

Poor

13 Jul 2026

Alexis

Horrible experience. The AC went out in the building, totally understand how that's not their fault but the way it was handled was awful. Staff was rude. Kept getting told different information depending who you talked to. Overall, terrible experience and won't be back.

Friends_and_family Family

2/10

Poor

12 Jul 2026

Jason

Older hotel and the air conditioner broke after the first night leaving us to try and sleep in extremely hot conditions. Needless to say, didn’t get much sleep and the guy at the front desk didn’t seem to care and brushed us off. We were there for three nights and it still wasn’t fixed by the time we left. NOT WHAT WE PAID FOR!!!

Family

2/10

Poor

11 Jul 2026

Jennifer

The air conditioning in our room wasn’t working well, it was hot in the room, we asked the person at the front desk about it and they didn’t have a solution. The side doors to enter the building did not work with a key card (and obviously haven’t worked for some time). The TV had to reset/update itself every 15 minutes which took a few minutes.
Overall, the room lacked cleanliness and needs a huge update.

Partner

4/10

Poor

11 Jul 2026

Timothy

It was a 98 degree day and the AC was out. So we were hot. The mini fridge still had a previous guests food still in it. The bathroom had hair and dirt in it. The tub was covered in rust and mold. The shower curtain rod was not level, therefore the curtain would sag toward the center. The door into the room looked like it had been broken into at some point. I could go on, but I’ll stop here. It felt like the room was never cleaned properly before we got there. Thankfully we only stayed one night, but I won’t go back.

Family

6/10

Pleasant

11 Jul 2026

Candase

People were kind and the room was decent.

Partner

6/10

Pleasant

08 Jul 2026

Yesenia

Unfortunately the A/C was not working when I went for the 2026, 4th of July weekend. The front desk rep tried to fix it, I couldn’t wait for it to start working, I had driven all day, family was tired and we wanted to rest. The room temperature was hotter than outside, the rep understood and processed my refund, I was lucky to find another hotel.

Family_with_children

8/10

Excellent

06 Jul 2026

Troy

The hotel room was really clean. Unfortunately the air condition didn't work very well and it was really hot. The staff didn't help with that very much. They give us a fan. It helped a little bit. Low price but not really a great place to stay

2/10

Poor

05 Jul 2026

Malakai

The AC not working in my room

Friends_and_family Friends

2/10

Poor

05 Jul 2026

Jorge

Limited parking . Rooms nasty

Family_with_children

2/10

Poor

05 Jul 2026

Erin

The whole time there was horrible due to the air conditioner not working very well the first few days then it went out fully the last 2 days. We were forced to deal with the heat because we had no where else to go. We were not even offered a refund or a discount.

Family_with_children

4/10

Poor

05 Jul 2026

Joseph

Air conditioning stopped working. Front desk said it would be back in about an hour. Two days later it still was not back on. Thermostat said 87 in the room. They made no attempt to assist me of provide any support or apology.

Self

2/10

Poor

05 Jul 2026

Jeremy

This might have been my worst stay I've ever had. The air conditioner went out on the first day and the temperature outside was mid to high 90's. The front desk continued to tell me it was going to be fixed and not to worry about it. It never got fixed and by the time we returned that night it was too late to switch hotels. The room was 85 degrees and never cooled down.

The room was dirty and it looked like something was growing in one of the corners of the bathroom near the bathtub.

I've stayed and loved staying in Comfort Inn's but, this was beyond acceptable. The staff didn't seem to really care which made things worse.

Friends_and_family Family

2/10

Poor

05 Jul 2026

Javed

The AC went down, which of course is not their faculty. But from there on how they managed it was awful. The front desk person lied all day that they have figured out and in 30 min it will be fixed. They kept on checking people in without telling them that AC was not working. After hours of AC not working and room temperature being 84, they argues giving refund. Then finally they agreed at midnight that they will give refund but the 'manager' will do in the morning. Many people found other hotel. Went there next day as did not get the email folio as was promised. The front desk said it was sent but I did not receive it. The AC BTW was still not working. After arguing I asked her to print the receipt and they has given a 50% discount - and she argued that you stayed half a day, which I said I had to pay a full day at the other hotel and that the person last night promised a full refund. She then said she will charge me 100 dollars for breakfast. I said I left the night before and did not have breakfast. Finally refunded one night. Horrible experience. Again, AC going down is not their faculty but they should be more honest and transparent.

Self

10/10

Exceptional

04 Jul 2026

Raquel

Close to restaurants and downtown

Friends

2/10

Poor

03 Jul 2026

Cassi

This is one of the worst hotel experiences I’ve ever had. We had to change rooms twice due to a broken shower and a room smelling like cigarette smoke. Our final room had a cracked window and a bug in the sink. There were also bugs in the orange bin at breakfast. Absolutely terrible experience.

Family

10/10

Exceptional

30 Jun 2026

Brianna

Rooms were a little dated, the bathroom especially could gave used a remodel (peeling paint, water stains). But overall, a great stay. Close to downtown.

Self

2/10

Poor

30 Jun 2026

Todd

The air conditioning did not work at all, the desk clerks answer was to put a fan in an 80 degree room. We waited for 20 min and made reservations in Park City. As we were leaving g I told the clerk I wanted a refund as we were only there for about 1 hour. He said I offered you a fan. Never ever stay there!!!

10/10

Exceptional

25 Jun 2026

Jason

I stay here a lot before and after flights. Highly recommended!

Self

6/10

Pleasant

25 Jun 2026

Jodi

The room was clean and the beds were comfortable. Overall, the property seems poorly maintained. Breakfast was ok. Staff mostly seemed unhelpful, and even unpleasant.

Partner

4/10

Poor

22 Jun 2026

DaNaie

A/C was loud and didn’t work, found a cockroach in the bathtub, rugs were stained and felt dirty under foot, bed was not comfortable, the entire building felt like walking into a sauna. Will not stay here again.

Partner

8/10

Excellent

22 Jun 2026

ReNee

The beds were amazing, though I would love more room in the mirror area, but was great for the price!

Partner

4/10

Poor

21 Jun 2026

Madison

I booked this hotel specifically because it advertised \"Free self parking on site\". However, there were maybe 20 spots total in the parking lot, so by evening, the lot was completely full. We had to park in the nearby parking garage, which cost $30. During check-in, the front desk employee told us he wasn't sure whether our room had been cleaned but gave it to us anyway without confirming with housekeeping, despite saying he would. When we entered the room, the swing bar lock was nearly detached from the door. There was also a 2-inch gap between the top of the door and the frame, which appeared to be covered with a reused bath towel. The AC was extremely loud and didn't function properly. Regardless of the temperature setting, the room never cooled below 70°F. We reported these issues to the front desk and explained that we did not feel comfortable staying in the room. We were told that the hotel was fully booked and that no other rooms were available. However, when I checked online shortly afterward, several booking websites showed rooms available for that night. Considering the cost of the hotel, the unexpected parking expense, and the safety concerns with the room, this stay was extremely disappointing. I would not choose to stay at this hotel again.

Partner

2/10

Poor

19 Jun 2026

Caleb

I understood the price but there is a difference between “old” and “unsanitary”.

Arrived at 3pm exhausted from the drive, room 100, the King Suite stunk like cigarettes, had stains on the floor, the sheets, and the bathtub. Requested to cancel but the front desk said they would clean it again. We waited 45 minutes only for the cleaner to say everything was “not a problem” and use only a piece of toilet paper to clean it again.

We took matters into our own hands, bought Lysol wipes and cleaned it. When this only made it worse due to cleaning up feces that was under the sink and it stinking up the room (see one of the photos with Lysol wipes over the stain) we demanded a refund. We were denied because “we had waited too long, 2 hours max”.

Pay the extra $200 and go to Little America Hotel across the street where we went for breakfast at their beautiful cafe. It is much better than this dump. Also the parking sucks and the Tesla beside us got its tires punctured during our stay.

Partner

8/10

Excellent

18 Jun 2026

Guinevere

Room was clean just a bit run down. Checkin was slow as there was no one at the desk for several minutes. The counter person also announced my room number loudly while handing me the keys, luckily only my husband was sitting in the lobby - with no indication we were together, I hope for the safety of other travelers this is not common practice. There was no one at the desk in the morning to checkout. We called and waited a while but finally I just left the key by their computer and messaged the property through the app. Breakfast was not much and the coffee was cold.

Partner

6/10

Pleasant

17 Jun 2026

Mauricio

Bathroom was clogged and there were ants by the window.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Ismael

BREAKFAST

Partner

6/10

Pleasant

14 Jun 2026

Beatriz

I left a day early. The WiFi did not work and when I inquired with the front desk receptionist she did not know when it would get fixed.

Self

2/10

Poor

09 Jun 2026

Abbie

So, I will just tell you when we arrived to our room there was a giant fan “the air conditioning” bc the thermostat was hanging off the wall. Needless to say we barely slept due to the heat. the shower was stained and dripping. As we were walking in from dinner we were asked for money from a man in the parking lot. This was not at all worth the money we paid. I was very disappointed.

Partner

8/10

Excellent

09 Jun 2026

Patty

Amanda at the front desk was extremely helpful. Breakfast was very good I enjoyed the waffle maker. Every thing was good. The room was clean and the beds and pillows very comfortable.

Friends

2/10

Poor

05 Jun 2026

Misty

The room was disgusting, there were stains all over floor, the bathroom was dirty, the sheets were dotted with blood stain dots or something I don’t even know, it’s NOT safe area at all!!!! I took my dog to use the bathroom and some crackhead whipped out his junk and started peeing in front of me! I told the lady at the desk she said downtown isnt safe and the city is working on a solution. I could’ve paid $30 more to stay in a safe area with an actual CLEAN hotel.

Friends_and_family Family

4/10

Poor

05 Jun 2026

Shubhrangshu

Was ok but need lot more to make it habitable

Friends

10/10

Exceptional

04 Jun 2026

Colleen

It was a lovely day, comfortable bed, clean room. Staff was very helpful and kind.

Self

10/10

Exceptional

04 Jun 2026

Hugh

Easy check in. Convenient location with a handy shop next door. Good breakfast available too. Ideal for me.

Self

10/10

Exceptional

02 Jun 2026

Christine

The shower pressure wasn’t great and drained poorly. Other than that, it was a great stay!

Partner

6/10

Pleasant

01 Jun 2026

Candace

The room was clean. I did have problems with the cable/TV in the room, and the staff there seemed like it was not a priority for our stay all the staff told us was \"we will let maintenance crew know about the cable/TV issue\" and was not resolved. Parking was hectic at night as there is a parking lot but it was full both nights. Staff was also told of ants on the floor and getting onto the beds but again staff did not resolve this problem as well.

Family_with_children

8/10

Excellent

01 Jun 2026

Jerry

Had a good stay. All requests were addressed.

Self

6/10

Pleasant

29 May 2026

Lynne

The lack of lighting in the driveway/parking lot area makes arriving at night uncomfortable. The hotel is nice in its public areas but needs upkeep in those and rooms

6/10

Pleasant

29 May 2026

Carrie

Location

Family_with_children

6/10

Pleasant

26 May 2026

Edelweiss

The AC is extremely noisy, even when switched off (a rumbling noise).
I asked the staff, and apparently, it is normal; it's the \"engine\" cooling phase.
We have never had this issue at other hotels when using the AC before.
Lots of drug addicts and homeless people are surrounding the hotel.
My recommendation would be to look for another option if you have the choice.

Family

4/10

Poor

26 May 2026

Autumn

This is a run-down hotel with some of the front desk staff being rude and dismissive when I brought up the fact that the heater in the room was so loud with rattling and banging that we would not be able to sleep, and I asked for a new room. Eventually, another staff member took me seriously, came to listen, and agreed to switch our room.

Friends_and_family Family

2/10

Poor

26 May 2026

MELISSA

I really never complain about hotels. However, I ended up having to change rooms twice due to the lack of cleanliness. The floors weren't vacuumed, food gunk on the table tops, dog/pet hair on the sheets in the second room, and the furniture was not wiped down. I actually asked for a vacuum and cleaning solution to clean the room myself. I had prepaid for the room so I didn't abandon the hotel completely. I was told there was a new housekeeper and the team lead wasn't there that day so the rooms didn't get checked off. The third room was a little better. Table tops and TV stand were polished (but food gunk was still present in a few little places) and the sheets were clean. Floor still had food crumbs on it. Choose another hotel, if possible.

Self

2/10

Poor

25 May 2026

jeremy

If you are desperate while traveling through salt lake city this place is it. A first glance when you walk in or see the pictures online it looks nice but after the quick glance is gone you really notice different. After we checked in. noticed 1 of 2 rooms AC was not working front desk told us try it for 30 minutes, decided to grab food, came back to no parking available, asked if there was another lot or overflow he told me to park in front of a fire hydrant or wait till he's off and have his spot (40 minutes) by this time foods cold and rooms still at 82. Said no way to refund but maybe a discount and a fan. Decided to head across the street to another hotel, where they had parking and actual amenities which was a blessing after that fiasco.

Friends_and_family Family

4/10

Poor

25 May 2026

Kathryn

Hardly any available parking. We were also put in a room where the air con didn’t work and the staff were very difficult about moving us.

Partner

2/10

Poor

24 May 2026

Randy

A reasonable priced hotel but it is old and has that older smell. Take a good look in the room when you first walk in to make sure it has been cleaned properly. Beer cans and trash under both beds. I was disappointed there was no attempt to off set the trash with a credit or even a minor adjustment of the bill. Granted I didn't discover the debris until just before retiring when I dropped something and it rolled under the bed. But the beds slept well and the sheets were clean.

Self

6/10

Pleasant

22 May 2026

Veronica

The whole place is hot. Our room was on the second floor and it was hot. The thermostat was set at 68 but the room stayed at 73 degrees. I called the front desk and she lent me a floor fan. The place is out dated. The free breakfast was yucky. The eggs were in water and the sausages were something but not meat. Very limited breakfast, I’ve seen better. This hotel has a musky smell.

Partner

6/10

Pleasant

21 May 2026

Roberta

Nice Breakfast. Clean room.
Motel was dated, could use a make over. Carpets were old. No pool as advertised.
The Motel allows dogs, l would not have stayed here if I had known that. Big dogs were all over the place. They were walking on the carpets and staying in the rooms. This was disgusting.

Family_with_children

8/10

Excellent

20 May 2026

Mireille

Very good value for cost. The bed and bedding were excellent and the room layout was great. Shower was great. It was nice and quiet at night. The only issue for me was how the room was a bit dirty in some places and not that well maintained compared to other hotels in the US (old carpet, nasty bathroom walls...). I would still stay here again; I had a great sleep.

Self

6/10

Pleasant

19 May 2026

Nathan

No issues with parking. Check-in was a little rough as far as wait time. Room AC didn’t keep the room temp at the set temp during the hot days. Washer and dryer work. I wish there were better instructions for how to use it as far as what buttons to push for each function after inserting your coins. The dryer’s lint trap area was obviously full and in need of a vacuum; the lint trap didn’t fully sit inside its area. Rooms are spacious, but the TVs are too small for the distance between them and the bed. It seems the rooms are a little outdated. Breakfast was good, no issues there!

Overall, there’s a reason it’s the cheapest in town, but still, I expected a little bit more than what I experienced. I understand it’s just a Comfort Inn, but it’s not a Motel 6 on the side of the road, you know. If you just need a place to land near Temple Square and want free parking and breakfast, this is the place!

Family

4/10

Poor

18 May 2026

Caleigh

Our shower drain was clogged and it made taking showers feel very gross because the water would rise and we had to stand in it. There were little holes in the blinds which were strange and made me wonder if there were bugs eating it. We found a black beetle in the bathroom and the room had very poor ventilation and the windows were always steamy. The cherry on top was a toenail we found, not a clipping, but a whole big toenail. Will not be coming back.

Partner

2/10

Poor

17 May 2026

Dustin

Parking was very limited and the rooms were dirty.

Friends

4/10

Poor

17 May 2026

Monique

We were there for our convention...The hotel is very old...carpet everywhere...Bathroom floor tiles were loose....Shower is old....The AC was very noisy....and it was a good walk from the train...We will NOT be returning...especially not at that price

Friends

10/10

Exceptional

16 May 2026

Regina

Room card didnt work right

10/10

Exceptional

15 May 2026

Sharon

fabulous breakfast

Partner

6/10

Pleasant

13 May 2026

John W

At $128/night, it’s not “cheap”. It’s old and not kept up very well. Bathroom was tiny. Didn’t use the shower. Wouldn’t return.

8/10

Excellent

12 May 2026

Peggy

The bathroom in room needs update & renovation.

Self

6/10

Pleasant

11 May 2026

Loidene

The food was acceptable, The staff was wonderful. The parking was not accommodating at all.

2/10

Poor

11 May 2026

mike

Hotel is super old, AC didn't work, shower head sucked,

6/10

Pleasant

11 May 2026

JD

My room hasn't been really cleaned, you could tell that the whole room hadn't been vacuumed. The parking is a complete joke, there was absolutely no where to park.

Friends_and_family Family

6/10

Pleasant

11 May 2026

Jonathan

The hotel is looking quite tired. I had to ask to move rooms because the AC in my original room was making loud noises even though it was turned off. The staff were very obliging. The floor of the original room was filthy under and around the bed but the second room was better.

Self

6/10

Pleasant

08 May 2026

Alicia

Accessible and close to major highways

Self

10/10

Exceptional

08 May 2026

Katie

Easy FREE parking!--that alone puts it above other hotels in downtown area. Very tidy and I liked having multiple pillows to choose from.

4/10

Poor

03 May 2026

douglas

There was no hot water on Tuesday morning

Family

6/10

Pleasant

29 Apr 2026

Shawn

Felt safe and rooms were comfortable but basic. HVAC system was VERY loud. Asked to move rooms because of it and it was the same in a different room. I’d book there again if necessary but only if I couldn’t find something else reasonably priced.

4/10

Poor

25 Apr 2026

Larry

The breakfast was very good. We had no car because we flew in from Denver, but there were a lot of parking spaces. When we first arrived they gave us a room that was evidently for handicapped people. There was no door for the toilet, and there were no other doors in the room. There was no privacy. One chair for the desk. When we checked into the room it was dingy and did not look presentable. To get to the room we walked the entire hallway, turned right and to get to the room we had to walk outside to the room which was on the left of the parking lot. The area outside the room had dried leaves and hadn't been swept for a long time. After the full length mirror slid down the wall when we closed the outside door, my husband immediately walked in the parking lot to the front door and complained, saying that they should never rent that room to anyone. We were able to get a room inside the building. It was adequate. This is an old motel and we were disappointed during our stay. We had flown to Salt Lake for my sister's funeral. The other family members stayed at the Crystal Inn and their rooms were beautiful! We would not refer our family to stay at this Comfort Inn.

Family

2/10

Poor

24 Apr 2026

Terry

Bathroom was dirty ac and heater didn’t work and tv was broken when asked for different room said there was nothing they could do and then I asked for a discount or refund they said their hands were tied

2/10

Poor

23 Apr 2026

Suzanne

Good breakfast

Self

2/10

Poor

22 Apr 2026

Jeannette

Yes

2/10

Poor

22 Apr 2026

Jeannette

Breakfast good

Partner

8/10

Excellent

20 Apr 2026

Penny

This property was a 1 night stop over. I slept very peacefully.

Partner

6/10

Pleasant

16 Apr 2026

Michelle

Staff was not very friendly, no smiles. The breakfast was good the location not great.

Family_with_children

10/10

Exceptional

15 Apr 2026

David

Parking is limited, breakfast was good, gym is small but usable

Friends

8/10

Excellent

13 Apr 2026

Daniel

Breakfast area small and crowded

6/10

Pleasant

12 Apr 2026

Alethea R.

The TV was not functional, an error occurred every 20 minutes. Was told it would be fixed or replaced. Neither happened. The toilet paper holder was barely hanging on the wall. The tub had hair stuck on the wall. Overall, not the best Comfort Inn that I've stayed at.

Self

6/10

Pleasant

11 Apr 2026

Robyn

They had plenty to eat at breakfast: eggs, sausage, waffles, yogurt, cereal. No complaints there.
We were there 2nd weekend in April and the hotel was like a sauna. Outside temp was middle 70’s. Rooms had A/C so that was good.
Room itself was in need of a serious up grade.
Not sure I’d stay again as I did notice some mold growth in ceiling in bathroom. But it was easy to walk to train and get to everywhere we needed to get to.

Family

4/10

Poor

07 Apr 2026

Daniel

I arrived at the hotel at 4:30 PM and checked into the hotel. As soon as I walked into the room I noticed the bed had no sheets or blankets or pillow cases on it. The room was clearly not ready. I walked back to the front desk and the front desk staff called someone on his cell phone. He made us wait for almost 20 minutes while housekeeping cleaned the room instead of just checking us into another room that was ready. The room wasn't in the best condition. The tub cracked every time we stepped and had a big dip in it, and felt like it was going to fall through the floor at any moment. The shower head was cracked and water sprayed everywhere when running the shower. We didn't see any bugs, so that's good. the continental breakfast was mediocre at best. The waffles were probably the only edible thing there. The eggs and bacon and sausage was horrible. The muffins were cold and sticky. This hotel served its purpose, but was far from 'comfort'. Don't have high expectations, let alone mid expectations.

6/10

Pleasant

02 Apr 2026

Jeremy

Did not stay for breakfast

Partner

8/10

Excellent

02 Apr 2026

Maurice

Easy parking. Spare parts on tub that didn't fit tub. Ok stay

Friends

10/10

Exceptional

29 Mar 2026

Aubrey

Great for a night! Close to Delta Center for concert. Walked back after. Hot breakfast a great perk. Coffee was good. Overall an excellent value.

Partner

8/10

Excellent

28 Mar 2026

Michael

Breakfast was good.

2/10

Poor

28 Mar 2026

Andrew

Buffet so so

8/10

Excellent

27 Mar 2026

Monique

The breakfast should vary. The eggs wew terrible.

Self

6/10

Pleasant

26 Mar 2026

Angela

There are not enough parking spaces. There were no parking spaces to return to if you left for the day. One night there was a school bus taking up 5 spaces which we were told \"the hotel owners had an agreement with across the street\"???
The bathroom is in need of repair as the shower faucet needs replacing (reported) and the tile bathroom floor was repaired with glue and is buckled.
The breakfast was adequate but the eggs were too watered down.
The staff was respectful and responded promptly to needs.

Family

10/10

Exceptional

25 Mar 2026

Stacy

Everything was fine. All staff were super nice.

Self

8/10

Excellent

21 Mar 2026

Antonio

Clean room

2/10

Poor

18 Mar 2026

Angie

I recently stayed at the Comfort Inn Salt Lake City Downtown with three colleagues during a work trip. We arrived around 3:00 AM after multiple flight delays and were looking forward to settling into a room that could accommodate all of us.

While the night auditor was kind enough to assist us, the room conditions were very disappointing. The sofa bed mattress was stained, the ceiling was poorly patched, there was painter’s tape left on the toilet, a window pane was missing and covered with plywood, and the shower head was loose and seemed close to falling off.

This was one of the worst properties I have ever stayed at.

Business

10/10

Exceptional

16 Mar 2026

MICHEAL

It was close to everything, very clean and the staff was great. Breakfast was hot and fast, the breakfast staff was quick to get us fresh coffee and whatever we wanted. I will definitely stay here again.

Friends_and_family Family

8/10

Excellent

14 Mar 2026

Michael

Property was a bit old and worn down the staff was friendly but the complimentary breakfast was not good

10/10

Exceptional

14 Mar 2026

Abraham

Great budget option, friendly staff!

Friends

6/10

Pleasant

12 Mar 2026

Lynda

No shuttle to airport or from airport.... Or to Convention center. Otherwise very clean, good breakfast available. No hot tub or pool

Family

8/10

Excellent

11 Mar 2026

Pamela

There are 6 rooms on the end with an outside entrance. The rest of the hotel rooms are accessed from a locked inside hallway so I can’t speak for those. Our outside room was clean except for some dust. The king bed and pillows were great!! Floor is not carpeted. The bathroom needs attention from water damage because curved shower curtain bar is higher at the wall ends so gravity pulls curtain toward the middle. The heater did not engage properly and no spare blanket in the room! The 2nd night was colder so called office. He brought a space heater and extra blanket so we were comfortable and grateful. The breakfast is just ok. Frozen egg rounds are good but 2nd day they were still cold, barely defrosted. Sausage rounds were good. Exactly the same both days. The rest was all carb stuff so glad for yogurt and hard boiled eggs in fridge. Over all, I might give an inside room a try, but most likely try another hotel. 1.8 big blocks from Trax was handy. Parking is free in rear so only entrance is next to the mini mart on the west end corner. Must enter Hotel from parking lot.

Partner

6/10

Pleasant

08 Mar 2026

Dawn

Bathroom had a lot of water damage tiles were sticking up and uneven, could be a trip hazard.

Family