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Hyatt Place Salt Lake City Downtown The Gateway

Salt Lake City - UT · United States

55 North 400 WestView location

9.0/10Excellent1,192 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.4/109.4
Condition8.8/108.8
Amenities8.8/108.8
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  • Business hotels
  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Place Salt Lake City Downtown The Gateway

The Hyatt Place Salt Lake City offers 128 guest rooms and convenient amenities such as Wi-Fi and a 24-hour reception. Committed to accessibility, the hotel provides wheelchair-accessible rooms and facilities. Guests can also take advantage of on-site parking.

As an environmentally conscious establishment, the Hyatt Place has implemented sustainable practices and holds relevant certifications. Please note that some services may incur additional charges.

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Hyatt Place Salt Lake City/Downtown/The Gateway is centrally located in Salt Lake City, a 4-minute walk from Delta Center and 6 minutes by foot from Clark Planetarium. This hotel is 0.4 mi (0.6 km) from Discovery Gateway Children's Museum and 0.5 mi (0.8 km) from Abravanel Hall.

Stay in one of 128 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:30 AM
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available Noise-free rooms not guaranteed LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The seasonal pool will be open from April to November.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
  • Minimal age
    21
  • Optional fees
    • Uncovered self parking fee: USD 15 per night (in/out privileges)
    • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

    Spanish

Nearby attractions

The Depot 0.2 km / 0.1 mi
Gateway Mall 0.2 km / 0.2 mi
Delta Center 0.3 km / 0.2 mi
Clark Planetarium 0.5 km / 0.3 mi
Discovery Gateway Children's Museum 0.5 km / 0.3 mi
Salt Palace Convention Center 0.5 km / 0.3 mi
The Grand At The Complex 0.7 km / 0.4 mi
Rockwell At The Complex 0.8 km / 0.5 mi
The Complex 0.8 km / 0.5 mi
Temple Square 0.8 km / 0.5 mi
Abravanel Hall 0.8 km / 0.5 mi
Church History Museum 0.8 km / 0.5 mi
Family History Library 0.9 km / 0.5 mi
Conference Center 1 km / 0.6 mi
Salt Lake Temple 1 km / 0.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 128
  • Number of floors (main building): 6
  • Twin rooms: 82
  • Double rooms: 46
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Secure parking
Show 23 more facilities & services
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Fireplace
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant: 1
  • Meeting room: 2
  • Business centre
  • TV lounge
  • Hot tubExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • Bowling alleyExtra charge
  • GolfExtra charge
  • SkiingExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2

    Photos are not available for this room type.

    Hyatt Place Salt Lake City Downtown The Gateway

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hyatt Place Salt Lake City Downtown The Gateway

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Hyatt Place Salt Lake City Downtown The Gateway

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Hyatt Place Salt Lake City Downtown The Gateway

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hyatt Place Salt Lake City Downtown The Gateway

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Hyatt Place Salt Lake City Downtown The Gateway

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hyatt Place Salt Lake City Downtown The Gateway

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hyatt Place Salt Lake City Downtown The Gateway

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-3

    Photos are not available for this room type.

    Hyatt Place Salt Lake City Downtown The Gateway

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hyatt Place Salt Lake City Downtown The Gateway

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hyatt Place Salt Lake City Downtown The Gateway

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-4

    Photos are not available for this room type.

    Hyatt Place Salt Lake City Downtown The Gateway

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Hyatt Place Salt Lake City Downtown The Gateway

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible KING SIZE BEDRoom • Accessible KING SIZE BEDROO.H6-KG

    Photos are not available for this room type.

    Hyatt Place Salt Lake City Downtown The Gateway

    Room Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Hyatt Place Salt Lake City Downtown The Gateway

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Place Salt Lake City Downtown The Gateway

9.0
Excellent
1,192 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
8.8 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
Jawn
Great location, although the shopping area adjacent to the hotel looks like a ghost town as most of the shops have closed their doors.
Partner
8/10
Excellent
17 Jul 2026
shannon
Very comfortable and clean.
Family_with_children
10/10
Exceptional
15 Jul 2026
Sara
My daughter and I really feel in love with this hotel in the heart of SLC. We would definitely stay here again in the future if our travels bring us out to this territory.
8/10
Excellent
13 Jul 2026
Sid
the property needs upgrade.
Friends
10/10
Exceptional
13 Jul 2026
Paul
Excellent downtown location near Temple Square, big rooms, good amenities and breakfast. I would recommend getting to and from the hotel via West Temple and South Temple and avoid 400 West--lots of homeless along that road (but not around the hotel).
Family_with_children
10/10
Exceptional
11 Jul 2026
julie
Everything was amazing! Thank you!
10/10
Exceptional
08 Jul 2026
Roger
Not the fanciest hotel, and no room service, but the staff was exceptionally helpful and friendly, it was spotlessly clean and well maintained, and quite up to date. The perfect place if you aren't into pretentious but want good service and a comfortable room.
Friends_and_family Family
10/10
Exceptional
06 Jul 2026
Sierra
Very nice hotel! Staff was nice. We enjoyed breakfast. It seemed like the good breakfast was on the weekend as we checked in on Thursday evening and ate breakfast Friday and Saturday and each day had a different breakfast with Saturday including waffles!
Family_with_children
8/10
Excellent
03 Jul 2026
James
Thanks so much. More hot breakfast.
6/10
Pleasant
03 Jul 2026
Dafeng
Water from shower and sink was greasy and could not be washed off. Everything else was good.
Partner
10/10
Exceptional
01 Jul 2026
HIRAM
Pretty nice. I have no complaints.
10/10
Exceptional
26 Jun 2026
Stacey
Excellent location and excellent staff.
Partner
10/10
Exceptional
26 Jun 2026
Erin
Loved how close it was to so much. We walked to the store and dinner.
Family
10/10
Exceptional
26 Jun 2026
Maria
I would definitely return! Family friendly and clean.
Family_with_children
10/10
Exceptional
26 Jun 2026
Alex
Good free breakfast. The room was great
Self
10/10
Exceptional
21 Jun 2026
Patricia
The employees were super friendly and helpful
Family_with_children
10/10
Exceptional
20 Jun 2026
Susan
Great stay
Partner
10/10
Exceptional
20 Jun 2026
Peggy
I can’t remember gentlemen name but he worked nite shift wore glasses very nice professional and helpful,
Family
10/10
Exceptional
18 Jun 2026
Lisa
The pool and hot tub were amazing. The breakfast was good. The hotel was near restaurant and shopping. The room was great but air conditioner was loud as was traffic
Partner
10/10
Exceptional
17 Jun 2026
Sarah
Very well maintained hotel, great amenities, bed were comfortable and the room was clean. We enjoyed the bigger double queen room. Highly recommended this hotel. Conveniently located.
Friends_and_family Family
8/10
Excellent
13 Jun 2026
Luis
My stay was good overall, and the hotel was clean and comfortable. However, I was disappointed that complimentary coffee was not available in the lobby throughout the day. Additionally, the dryer in the guest laundry area did not fully dry my clothes, even after a complete cycle, and some items were still wet. Addressing these issues would improve the overall guest experience.
Family_with_children
10/10
Exceptional
12 Jun 2026
Jan
Great place, close to many things. Nice and clean and great breakfast.
Friends_and_family Family
2/10
Poor
11 Jun 2026
Ciria
Since day 1 the front desk was always empty we always have to wait to ask for anything for breakfast they were always rude or nobody answer at all. For cleaning people were knocking the door at 7 am to clean already and get mad if we didn’t leave the room right away. We have the worst experience regarding customer service and management we have been calling daily to get some items that were left at the room and every time e we call the manager is out or the manger is done for the day or on his day off but nobody can do nothing and for being such a big company I can’t believe there is no manager on a daily basis it is frustrating how can nobody seem to help at all. Not going back to any of there hotels.
Friends_and_family Family
8/10
Excellent
02 Jun 2026
Kenzie
Room was very nice and clean. The staff helped me check in and when they learned my pet was a cat and not a dog, they offered to move my room to a higher floor. The check out staff and housekeepers were very friendly as well.
Pet
10/10
Exceptional
28 May 2026
Ashley
Great price for great location and property.
Family
10/10
Exceptional
25 May 2026
josiane
The staff were very kind and respectful. The rooms were well maintained and the bed was comfortable. I was caught a little off guard by the sink being outside of the bathroom but it was adaptable. The breakfast was well made and they had a variety of food to choose from. Overall, I would give this hotel five stars.
Family
8/10
Excellent
25 May 2026
Nasim
The 2 staff we dealt with had an attitude.
Partner
8/10
Excellent
24 May 2026
Maria
I said here with my son and it was great! Staff was helpful and rooms were clean. The bed was a little uncomfortable but otherwise everything else was great. Great location downtown next to the Gateway!
Family_with_children
10/10
Exceptional
22 May 2026
David
This is our go to hotel whenever we come in to town for any function. The establishment and the staff have always been excellent.
Partner
2/10
Poor
19 May 2026
staci
Non
6/10
Pleasant
17 May 2026
Claude J.
Breakfast was ok. We had booked a king bed and that was not provide. All the girl said was that she would not charge us extra for the change!! We did not want a change, we wanted what we had reserved! Your site said a 5 minute or less walk to the Salt Palace. It was more like 25 minutes. The pool area was very small. Rooms need an update.
Partner
10/10
Exceptional
17 May 2026
Jose Dagoberto Crespo
Awesome location, varied breakfast & helpful staff.
Partner
8/10
Excellent
11 May 2026
JD
Very clean, a good breakfast. Parking was a little tight but not too bad.
Friends_and_family Family
10/10
Exceptional
10 May 2026
Phil
Great place to stay,rooms are great. Good breakfast, close to down town, walking distance to resteraunts. We stay here alot and will be going back!
Partner
6/10
Pleasant
10 May 2026
Joseph
Everything was very clean and the staff was good. Just seems that it is ready for an overhaul. The rooms seemed to be 30 years old.
10/10
Exceptional
09 May 2026
James
Nice facility
Partner
10/10
Exceptional
08 May 2026
Jan
The breakfast was amazing! Room was large. Bathroom was upgraded. The only thing was that we stayed in an odd numbered room and the LRT “dinged” constantly
Partner
10/10
Exceptional
07 May 2026
Heidi
A nice hotel so close to everything downtown.
Partner
10/10
Exceptional
05 May 2026
Boris
Good and clean. Helpful staff and glad to be allowed late check-out for no extra fee.
Family_with_children
8/10
Excellent
05 May 2026
Margaret
Breakfast was good, staff very welcoming and the rooms were a good size. The location was very convenient for getting around the downtown area.
Friends_and_family Family
10/10
Exceptional
01 May 2026
James
Eggs were not warm enough.
Self
10/10
Exceptional
29 Apr 2026
Alan
Convenient hotel near major destinations. Very helpful and friendly staff.
Partner
6/10
Pleasant
28 Apr 2026
VaLyn
More attention needed in room cleaning to eliminate hairs from previous guests in bathrooms.
Self
8/10
Excellent
27 Apr 2026
Jason
Reserved a room with two queen beds and the reservation was confirmed. When I arrived, they only could provide a single king bed with a sofa bed. Therefore, this was known before I arrived and the location should have informed me prior to my arrival. Due to some construction, the room I reserved wasn't available. But, the hotel recognized that this was not what I reserved and they provided free parking and my choice of snacks. I appreciated their offer as they recognized this was not what was reserved. Thanks for treating me as a valued customer.
Friends
10/10
Exceptional
27 Apr 2026
Diana
We had a great stay. Everyone was so nice and our room had everything that we could have needed (and a wonderful view of the city!) Thank you Hyatt Place--we will stay with you again!
Partner
8/10
Excellent
24 Apr 2026
Andrew
The room was clean and spacious. The breakfast had good variety and was good quality overall - including soy and oat milk for coffee etc. Overall I enjoyed our stay, apart from one thing - parking was $15. The staff did not explain this in advance. Going back to Expedia it is buried way down in the footnotes.


Unexpected charges are a poor business practice. Be upfront please.
Family
6/10
Pleasant
24 Apr 2026
Jose Miguel
Stayed for two nights, the housekeeper on the 1st night Knocked at door, asking if she could clean the room we were still there but we gave her the trash and towels, we were leaving and asked her if she could do our room, and her answer was, I already took your garbage and gave you fresh towels. We never thought she was not going to clean it. Very disappointed.
Friends_and_family Family
10/10
Exceptional
24 Apr 2026
Ricardo
Hotel was always clean staff was super friendly and helpful. This is my second time staying here with my family visiting Utah and the experience was great. Only thing I can conplain was paying for parking 15 per day seems a bit expensive.
Friends_and_family Family
10/10
Exceptional
21 Apr 2026
Frank
Room was clean and smelling fresh. Front desk staff was courteous. Breakfast was very nice and varied compared to other hotels
Partner
10/10
Exceptional
21 Apr 2026
Billy
Very good breakfast. Free parking then Uber to where you need to go. Walk to Delta center
Friends_and_family Family
10/10
Exceptional
20 Apr 2026
Amber
A great location for seeing one of the many shows nearby. Breakfast was exactly what we needed and everything was easy.
8/10
Excellent
19 Apr 2026
Jeanette
The hotel was nice, the rooms were a little dated.
Partner
10/10
Exceptional
17 Apr 2026
Nancy
We love the convenience of this hotel in downtown Salt Lake City. The room was clean, quiet, and comfortable. The staff was friendly and helpful. Overall we had a pleasant stay.
Partner
6/10
Pleasant
16 Apr 2026
Morgan
Building is outdated and has an old smell to it. Walls are thin and guests in the neighboring room were very loud past 10 PM. The hotel I usually stay at while traveling for work was completely booked up, so while I wouldn’t normally choose to stay here, the room was clean and served its purpose for a one night stay.
Self
10/10
Exceptional
15 Apr 2026
Lawrence
Breakfast was great bed was very nice room was great
Partner
10/10
Exceptional
14 Apr 2026
Michael
Very convenient to downtown locations and dining options.
Partner
10/10
Exceptional
14 Apr 2026
joseph
Conveniently located a block from the light rail from the airport.
Partner
10/10
Exceptional
11 Apr 2026
Jorge
Breakfast was fresh and hot 🔥
Family_with_children
8/10
Excellent
11 Apr 2026
Annita
I like the room size and set up. Location in town is good too
Self
10/10
Exceptional
11 Apr 2026
Miguel
Hella sick.
10/10
Exceptional
10 Apr 2026
Samuel
Didnt pay attention
Family
8/10
Excellent
08 Apr 2026
James
Great location
Pet
10/10
Exceptional
04 Apr 2026
Jackie
Everything was perfect
Family
6/10
Pleasant
04 Apr 2026
Henry
Hotel is nice enough, but its right next to the train
10/10
Exceptional
01 Apr 2026
Kelsey
The breakfast options were incredible! Staff was so friendly and accommodating!!!
10/10
Exceptional
31 Mar 2026
Theandra
Room was clean amd comfy. Breakfast was \"ok.\" Could use more kid friendly options and extra staff to maintain the buffet.
Friends_and_family Family
10/10
Exceptional
29 Mar 2026
michael
Nice hotel, great location, we really enjoy staying here when in SLC
Partner
10/10
Exceptional
29 Mar 2026
Tracy
Nice staff, great room & amenities, breakfast included, & clean.
10/10
Exceptional
28 Mar 2026
MARY
Good location, nice room and excellent breakfast.
2/10
Poor
27 Mar 2026
Cameron
No help from the front, was told the pool was open and it wasn't. Charged me for parking and there was no parking available. Ventilation system didn't work in the room.
Family_with_children
10/10
Exceptional
24 Mar 2026
CARLOS
Great stay! Clean room and friendly staff
Partner
10/10
Exceptional
23 Mar 2026
Teresa
Very enjoyable stay. The front desk staff were stellar.
Self
8/10
Excellent
20 Mar 2026
Sayoko
Spcious room with a sofa. Clean.
Good workabe desk.
The design of the room leaves a bit to be desired, though. The vanity sink is located outside the bathroom right at the foot of the beds. If 2 people are staying in one room, the use of the sink and light disturbs the other person who are sleeping.
Partner
10/10
Exceptional
18 Mar 2026
Timothy
Convenient location to the arena, clean and comfortable.
Self
10/10
Exceptional
12 Mar 2026
Merlin
We had plenty to eat. There was good help.
Partner
8/10
Excellent
11 Mar 2026
ERIC
Great location! It was extremely convenient for attending an event at the Delta Center. The room was very spacious and exceptionally clean. Our room didn’t have a microwave, but there was one available in the continental breakfast area that guests could use anytime during the day.

The only drawback was that the weekday continental breakfast ends at 9:00 AM. We arrived around 8:40, and most of what was left were sausage links, cereal, and bread. Unfortunately, there were no refills of fresh fruit, eggs, yogurt, or other items, even when I asked. That was a bit disappointing.

Next time we’ll just plan to get there much earlier. We would definitely stay here again on our next trip!
Friends_and_family Family
8/10
Excellent
10 Mar 2026
david
The staff were wonderful. From front desk checking in, housekeeping, to staff serving breakfast.
Bed was hard and uncomfortable, pool was closed for season. I was looking forward to hot tub.
Great location for delta center events.
Friends_and_family Friends
10/10
Exceptional
08 Mar 2026
Erik
The room was clean. The staff are nice and very patient.
Partner
10/10
Exceptional
07 Mar 2026
Kary
Marcel and Rita were fantastic!! Housekeeping was amazing. Breakfast was really good. Great walking distance to the train.
Friends
10/10
Exceptional
06 Mar 2026
Elizabeth
The room was well-equipped and clean. The public part of the property was welcoming. My check-in was flawless. When I checked out at about 10 am, no one was at the desk. No one knew where they were. Fortunately, a woman who looked like she might work in the kitchen was able to handle the computer program well enough to check me out.
Self
10/10
Exceptional
02 Mar 2026
Kimberly
The bar was only open for 30 minutes from 10pm to 10:30pm because the staff person for the bar wasn't licensed to serve alcohol. We were looking forward to sitting at the bar enjoying cocktails after we got back from dinner.
Friends
10/10
Exceptional
02 Mar 2026
Alyssa
Great Experience
Friends
10/10
Exceptional
02 Mar 2026
Nancy
Great place to stay
Friends_and_family Family
10/10
Exceptional
02 Mar 2026
Maurice
Very seamless check in and checkout process during our stay which was important to me.
6/10
Pleasant
23 Feb 2026
Jessica
The pillows are flat and uncomfortable but the room layout is nice. It looks like it could use some updating. The furniture was chipped and the caulking around the shower was too
2/10
Poor
22 Feb 2026
David
You site was not clear on dates and time... i lost money... won't see you again
10/10
Exceptional
21 Feb 2026
Mona Lisa
Our room was spacious and clean. We had a good view of a portion of downtown Salt Lake City. What was wonderful was the breakfast! We stayed for 4 breakfasts and each day the main hot entree was different! The staff was friendly and greeted us every time we arrived and left. We loved our stay and we plan to stay here again on our next visit to SLC, UT!
Friends
6/10
Pleasant
20 Feb 2026
Dale
Room was fine, bed was fine, breakfast was good. My problem was two fold.
1. A lot of street noise
2. Large dog in room next door, I have a dog anxiety. It came at me twice in the hall way. It was not on a leash. You have to be kidding. This is not your home. Why wasn’t it at least on a leash. Think about others once in a while.

They need to have a section of the hotel without dogs for people who have my condition!!
Partner
10/10
Exceptional
19 Feb 2026
James
It was great
10/10
Exceptional
16 Feb 2026
Corey
Location, easy walk to many places to eat
Business Family
10/10
Exceptional
15 Feb 2026
Chelsea
Low maintenance - nice big rooms.
6/10
Pleasant
15 Feb 2026
Mark
The cleanliness of the bathroom was sub-par.
Partner
10/10
Exceptional
15 Feb 2026
Phil
Always a great place to stay. Clean, quiet staff is great. Great location.
Leisure Partner
8/10
Excellent
13 Feb 2026
Alexis
The room was clean, but in definite need of an update. The bathroom is very old. The staff was kind, and the breakfast had lots of options. There was no microwave in the room, which was a huge bummer.
Partner
10/10
Exceptional
13 Feb 2026
Derek
yes
Leisure Partner
8/10
Excellent
11 Feb 2026
Dinesh
It will be better if there is more food variety for breakfast
10/10
Exceptional
09 Feb 2026
Dale
Nice. Clean.
10/10
Exceptional
08 Feb 2026
Krystal
Room was clean. Breakfast Buffet was excellent. LOVE THE 12 o clock check out time. They gave us plenty of pillows and towels for our stay as well! Wish it had a microwave but other than that, it was perfect!
Friends_and_family Friends
10/10
Exceptional
08 Feb 2026
Nicholas
Nice hotel and a good location.
10/10
Exceptional
07 Feb 2026
Cathleen
Clean room.
Follow through on request for a room
With a tub.
Friendly staff.
Great breakfast.
Business Friends

Location & surroundings

Hyatt Place Salt Lake City Downtown The Gateway
55 North 400 West, Salt Lake City, United States

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Hyatt Place Salt Lake City Downtown The Gateway

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