Name: Staybridge Suites Salt Lake-West Valley City
Address: 3038 S Decker Lake Drive, West Valley City, 84119, US

10/10

Exceptional

25 Jul 2026

Ann

They had an excellent breakfast the entire week we stayed here. The kids all loved the indoor water park. I would say it id better for 10 and younger more than teenagers.
The kitchen was a little smaller than I expected, but it had what we needed.
The free laundry was a huge bonus.
Parking was fine.
The 2 bedroom suite was great for our family. Especially the 2 bathrooms.

8/10

Excellent

24 Jul 2026

Erin

This was the fourth Staybridge we have stayed at and unfortunately was our least favorite. It was not horrible, and we would probably stay there again, however it did not have the vibes of their other properties.

The lobby area is usually big and inviting. The lobby here was small and confined. The loading / entrance is easy to miss. It looks more like a back entrance. The lobby is very small. Not much room for more than two or three people checking in and allowing room for people to pass through. The overall feel of the property is confining; not open and big as others.

The room was nice. The furniture was super uncomfortable. For a room that accommodates 8 people, there is not enough sitting options. The sofa and side chair are extremely uncomfortable. Low and not supportive.

The master bathroom was in sad visual shape. The tub had been \"repaired\" for a missing chunk and poorly done. The paint was peeling on the walls and cracked tile. I realize things cannot be 100% perfect, however when spending as much as we did for a room, one would expect it to be better.

The water park area was a great treat. We did not know about it until check in. The breakfast was great. Very tasty with all kinds of options for every dietary need. The seating area is small and not very accommodating for a family setting. There were couple of groups that had to split up their group or have kids sit on the floor.

10/10

Exceptional

24 Jul 2026

Janel

Honestly this is the only place I stay in Salt Lake area. It is a great hotel for the most part ever now and then staff is rude but then the next shift is so much better. Our last stay was on61 night as a pass through stay but the staff at night always is the best. Great breakfast and amazing pool.

10/10

Exceptional

23 Jul 2026

James

Always a wonderful time when staying here.

8/10

Excellent

21 Jul 2026

Tess

I wish the big water slide would have been working.

Family_with_children

2/10

Poor

17 Jul 2026

Jared

Rooms are worn, Missing furniture that should be in a suite. HVAC was very inconsistent. One bedroom would be an ice box and the other rooms are a sauna.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Aaron

Super clean friendly staff good breakfast

Family_with_children

10/10

Exceptional

21 Jun 2026

Honey

This hotel is beautiful and awesome for kids. On this trip we stayed at 9 different locations and this was hands down the best one.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Chelsea

The rooms we stayed in were nice, clean and comfy. The a/c worked great and the pool was fun. Neighborhood felt safe. We skipped breakfast but there is a cracker barrel nearby. Free washer and dryer in the middle of our roadtrip was great!

Family_with_children

10/10

Exceptional

09 Jun 2026

Erick

The suite was fantastic. It is noisy outside but very quite inside

Family_with_children

6/10

Pleasant

04 Jun 2026

Rosario

The hotel was clean and a good spot to stay but the staff has the worst attitudes. Front desk girl was never there which lead to DoorDash being stolen.

Family_with_children

2/10

Poor

01 Jun 2026

Katherine

I was extremely disappointed because when we got there we were told

10/10

Exceptional

22 May 2026

JENNIFER

clean hotel friendly staff , a little far from where I wanted to be . i would stay here again, great breakfast

Self

2/10

Poor

06 May 2026

David

Pictures were misleading. It wasn’t terrible but not good either

6/10

Pleasant

03 May 2026

Tracy

The full kitchen was convenient. The breakfast had a good assortment. The pool was fun but had a very strong chlorine smell. There was a piece of paper on the floor in the hallway that stayed there all 3 days we were there, showing that cleaning is systematic and not necessarily needs based.

Family_with_children

10/10

Exceptional

27 Apr 2026

Amy

The staff member at check-in was helpful and kind. Our room was big and spacious, and the beds were comfortable. The couch and chairs had ripped cushions and seams, but not terrible or gross to sit on. There was some wear and tear noted in the showers, but again, not too bad. Breakfast was good, with options including omelettes, waffles, and cereal. The kids enjoyed the pool, though the water slide wasn’t open at all. Overall, it was a good, quick stay and worth the cost.

Family_with_children

8/10

Excellent

26 Apr 2026

Jennifer

Last min room. Was easy to book and staff was friendly. The room was older but clean. Bed was comfortable. It was nice that there was a social hour and breakfast served.

Partner

8/10

Excellent

21 Apr 2026

Eddie

Better beds to hard but overall good hotel

Family_with_children

10/10

Exceptional

14 Apr 2026

Kaitlyn

We had such an amazing stay! This hotel is absolutely perfect for families. The indoor swimming area is a huge highlight—spacious, super fun, and very well maintained. It really felt like a mini indoor water park, and the kids couldn’t get enough of it!

Everything throughout the hotel was impressively clean and well cared for, which made our stay even more comfortable and relaxing. The location is also fantastic, with plenty of nearby activities, dining options, and things to do—so we never ran out of ways to enjoy our time.

The staff truly made the experience even better. Everyone we interacted with was friendly, welcoming, and genuinely helpful.

The only small thing that would make this place even more perfect would be having smart TVs or streaming options available in the rooms. But honestly, that’s just a bonus—everything else exceeded our expectations.

We would absolutely stay here again and highly recommend it to other families looking for a fun, clean, and convenient getaway!

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Maria

Clean room and our kids loved the pool.

Family_with_children

8/10

Excellent

12 Apr 2026

Courtney

The breakfast was pretty good. The overall was good, but not five star worthy.

Family_with_children

8/10

Excellent

11 Apr 2026

Kelsey

Clean room. Did have a crib for the baby! Kids pool area was nice for them. We had asked for a joining rooms or rooms atleast close together. They ended up putting us on completely different sides way far apart. So if your a larger family traveling I wouldn’t recommend unless you feel comfortable you’re kids being far from you. Breakfast was good and tasted good just not really set up everyone there. I saw people eating on the floor against walls. Smaller families be a good place for. The pool did keep the kids busy. They enjoyed it.

Friends_and_family Family

8/10

Excellent

09 Apr 2026

Michelle

Room was very nice, clean, and beds were comfortable. Pool was amazing and the slide was super fun but was so packed with people that it made the experience a little less enjoyable. Line for the slide was always long and hot tub was always packed. As a parent of teenage kids, we ended up leaving the pool area much sooner than we normally would simply because of the chaos and noise level.
Breakfast was also super yummy and well made but there were not enough seats in the dinning area to accommodate the number of diners so many people were just standing around eating on counters. Overall, great hotel if you don’t mind all the people.

10/10

Exceptional

05 Apr 2026

Parker

Clean room! Friendly staff, convenient location!

Partner

10/10

Exceptional

03 Apr 2026

Bryson

Very clean and spacious rooms

8/10

Excellent

01 Apr 2026

Ashlee

Breakfast was great

Family_with_children

6/10

Pleasant

01 Apr 2026

Tmur

The indoor pool/water park is a plus if you have kids; The only downside is that it’s very noisy- you can hear people talking in the hallways, your next door neighbor too, it’s like the walls are so thin; you can also hear footsteps out your door as well as your upstairs neighbor’s walking around their room; lots of kids banging on doors, pranking people (i would be totally cool with this if I didn’t have little ones sleeping); front desk only answered the phone once and when I tried calling again, no one answered. So if you’re only there for the pool, it’s great but if you’re there for comfort as well, I would not recommend this hotel. It’s a 3/10 in my opinion.

Family_with_children

10/10

Exceptional

30 Mar 2026

Cristal

Everything was great clean friendly staff

Family_with_children

10/10

Exceptional

29 Mar 2026

Blanca

The room was clean, breakfast bar was fresh and on point. Hot tub very clean as well as pool area.
Recommend to anyone

Family_with_children

10/10

Exceptional

24 Mar 2026

Alondra

Nice place to stay with family. The pool was very packed, but we enjoyed our room and our stay it was wonderful.

Family_with_children

10/10

Exceptional

22 Mar 2026

ROZANNA

Room felt a little dusty and there was a piece of the crown molding that was broken in the bathroom but overall we were satisfied with our room size was cozy. Used the laundry room, limited washer and dryers but they’re free use just needed to buy soap from the front desk. The dryers weren’t the greatest, I had to use 2 sessions for complete dry but again it’s free to use. We would stay here again, staff was always pleasant and the value was great!

Family_with_children

6/10

Pleasant

20 Mar 2026

Bob

It was disappointing to take my grand daughters only to find the slide is only open on the weekend. When I asked about it at the desk they claimed it is posted on their website. I went back to check and couldn’t see where it said the slide was only open on weekends. They must not make that info prominent for a reason.

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Wendy

Nice hotel with slide in the pool. Breakfast has a lot of variety (eggs,fruits, cereal,bakery).
Room was big enough for 5 people.

Family_with_children

2/10

Poor

17 Mar 2026

Selena

The room smelled like stale cigarettes and body odor. There were cockroaches on the walls in the rooms and in the hallways. We had our newborn and 2 year old with us, the pull out bed in the room was so disgusting we couldn’t use it. The couch itself was not much better. Dirt flew out when you smacked it. Hair all over the tub and sink. The whole place just felt grungy and unclean. The front desk staff was very unhelpful.

8/10

Excellent

14 Mar 2026

Eric

Pros: spacious room, good breakfast choices, comfortable beds, adequate parking, quiet, kids love the pool

Cons: Difficult to keep the room at a comfortable temperature (too cold or too hot), uncomfortable couch and pull-out bed, kids hope for sausage at next stay there, a little pricey.

10/10

Exceptional

10 Mar 2026

Erica

Mel at the front desk is the most amazing person ever and made our stay amazing!!! Thank you for everything

Family_with_children

10/10

Exceptional

09 Mar 2026

Stormi

This place is amazing in every way from the staff, to the suites, to the food, to the amenities and not to mention the pool was a big hit with our family we were there every day! And no matter what question we had the staff was always happy to help. And house keeping is A+. They knew when the right time to come. Cause we always had plans to do stuff when we stayed there and every time we left we would come back and our beds would be made and our dirty dishes would be in the dish washer. Which we thought was very nice. Which they didn’t have to do that that but we appreciate the little things a lot. Thank you stay bridge. We are lifelong IHG Members.

Friends_and_family Family

8/10

Excellent

02 Mar 2026

Tacey

Rooms arent very sound proof. We had dirty hand towels. The room was old but updated. The pool area was fun for the kids. Breakfast was good. Staff was friendly.

Family_with_children

10/10

Exceptional

28 Feb 2026

Kate

Everything was perfect

Family_with_children

10/10

Exceptional

23 Feb 2026

Tia S

The amenities were great, staff was friendly and clean rooms. Great place if you have kids, waterslide n fun play area in pool.

10/10

Exceptional

19 Feb 2026

Enrique Martinez

Nice big clean rooms and great water park for kids

2/10

Poor

17 Feb 2026

Cori

The service is pretty bad, we are a family of 6, we asked for an extra blanket since we had a crib and also would be using the sofa bed, and the lady at the front desk said its against their policy to get an extra blanket. I’m glad we had some extra blankets in our car. The pool is fun but don’t expect good service. This was our second stay and every time we come staff is just super rude, the maids come into our room when we are in there and my kid’s were changing.

Family_with_children

10/10

Exceptional

16 Feb 2026

Connie

We got the two bedroom suite. It was so big and spacious with two bathrooms. It was nice having a kitchenette. The pool was also nice to have for the kids.

Friends_and_family Family

6/10

Pleasant

11 Feb 2026

Corey

Room was ok .
One male staff member was very rude and did not want to give me more than 2 garbage bags amd i stayed for over a weeweek

6/10

Pleasant

05 Feb 2026

Marjory Moreno

My stay consisted of 5 nights with my family in the first week of February. The heater was on for the entire time, so yeah, we were sweating in our sleep. We had to change rooms because the stove was broken and so we couldn’t cook. We were removed no problem, but it is an overall good stay for the price.

Leisure Family_with_children

10/10

Exceptional

18 Jan 2026

Katelyn

Awesome! Very clean very friendly

10/10

Exceptional

15 Jan 2026

pamela

The room was perfect. Clean, modern, staff was very friendly and helpful.

10/10

Exceptional

13 Jan 2026

Phuong

This place had so many amenities like free breakfast in the morning. They had free soda saved us. Then they have free food 5-7 Monday Tuesday and Wednesday. I went all 3 days. I mean it wasn’t like great food but they had free beer for my husband. If you’re looking for a hotel with food options for your kids this would be it. I still liked to go out and eat. We brought our swim wear. Didn’t go swimming. We used washer and dryer. Next time I’ll bring 2 pairs of clothes and leave room for shopping since this hotel has a laundry facility that’s free. The hotel gave us late check out free. It is pricey but given the free food and late check out I come again.

Friends_and_family Family

10/10

Exceptional

06 Jan 2026

Cynthia

Room was clean and well stocked. Breakfast buffet was delicious and had plenty of options

Leisure Family

6/10

Pleasant

06 Jan 2026

Lecia

The room is amazing but the slide is only open on the weekends and it says there are lifeguards on the website but there are not lifeguards when the slide isn’t open. Also, I couldn’t use two forms of payment when I checked in which I have been able to do at other hotels.

Leisure Family_with_children

4/10

Poor

31 Dec 2025

Heidi

Staff at check in was not super friendly or helpful. Room was supposed to sleep 6. Only slept 5- sofa bed was a twin and lousy. Couch cushions were torn. Lamp in bedroom did not work. Had to get extra towels from front desk; would not bring to room. Went to breakfast 45 minutes before it ended and food was gone. Gone! No milk, yogurt, fruit, batter for waffles, hot food, juice cups, plates or bowls. Only bread and bagels left. Staff was not at all concerned. Dozens of people did not get breakfast. Many sad and hungry children. Beds were comfortable. Decent shampoo, conditioner and soap. Kids enjoyed pool and slide. Only half of hot tub jets worked and ventilation in pool area was terrible. Gym was about a 4/10 compared to other hotel gyms. Have stayed here three times before, and sadly each time has been a little worse…

Friends_and_family Family

8/10

Excellent

30 Dec 2025

Tessa

The room was great and the pool is fun. The gym is in poor condition. The downside was the breakfast. Day 1 was okay though some things were gone. Day 2 the food ran out almost completely 40 minutes before the end of service. There was only cereal left but nomilk or bowls.

Friends_and_family Family

6/10

Pleasant

30 Dec 2025

Chris

The stay itself was fine. I don't know that it was benifical to have the couch i probably could have gotten the same from Holiday Inn but Holiday inn has much better breakfast!

Leisure Family_with_children

10/10

Exceptional

30 Dec 2025

Austin

Awesome room fun for the whole family

8/10

Excellent

28 Dec 2025

Berke

Pool area smaller, with only 1 slide in 2nd pool. Quality of breakfast should be improved. Calling the front desk for answers, then leaving a message 3 times... no callback from mgr or asst mgr as the message said they would. Rooms were a ☆☆☆☆☆. Thank you!

Leisure Family_with_children

10/10

Exceptional

28 Dec 2025

Brooke

Great

8/10

Excellent

27 Dec 2025

Peter

Clean room. We had a room next to a family with lots of kids that made noise until late at night. Breakfast ran out of plates. And check out employee had a baseball hat backwards and did not fit the IHG hotel uniform status of front desk.

Leisure Partner

10/10

Exceptional

27 Dec 2025

Carina

Very clean, staff really friendly, it was near to the pace we are having the event and we can walk there without driving, the breakfast was good , very good options.

Leisure Partner

8/10

Excellent

17 Dec 2025

Curtis

You should upgrade your TV platform so you can watch Netflix , Prime for example. Regular cable television isn’t the nor now a days.

Leisure Self

10/10

Exceptional

10 Dec 2025

RODNEY

SUPER CLEAN
SUPER QUIET
SUPER COMFORTABLE
SUPER PROFESSIONAL
PERFECT SPACE
MY 6 YEAR OLD SON LOVES THE SLIDE

ALWAYS MY PREFERRED CHOICE

Self

6/10

Pleasant

03 Dec 2025

Yaneis

.

Friends_and_family Family

10/10

Exceptional

02 Dec 2025

RODNEY O

ALWAYS, ALWAYS PERFECT

8/10

Excellent

30 Nov 2025

Michele

Very good, quiet, easy to find.

Leisure Family

10/10

Exceptional

26 Nov 2025

Juliana

Only negative was comfort of bed.

Friends_and_family Family

8/10

Excellent

19 Nov 2025

Norman H Harebottle

The water slides were not open. Friendly staff and greetings, would stay again.

Business Self

10/10

Exceptional

17 Nov 2025

Misty

Breakfast was wonderful with a variety of food. Facilities very clean.

Partner

6/10

Pleasant

17 Nov 2025

Alexander

The pool and hot tub were great. The room was really nice.

Friends_and_family Family

8/10

Excellent

17 Nov 2025

Maria

We pick this hotel when we need a staycation. We had an easy check-in, staff was nice, room was clean.

Friends_and_family Family

10/10

Exceptional

16 Nov 2025

Angela

We like this place because the breakfast is a buffet breakfast and delicious. Omelets, sausage, hash browns, cereal, muffins, make your own waffles, fruit yogurt...juices. It also has a fun swimming pool, hot tub and water slide that our kids enjoy. Friendly staff and we like the small kitchens in our room so we don't have to eat out every meal.

Leisure Family

10/10

Exceptional

14 Nov 2025

Arnold

TJ at the front desk helped us get into the room earlier than check in. Our flights got moved around and we ended up in SLC 8 hrs early than expected. He helped save the day!

Leisure Family

10/10

Exceptional

11 Nov 2025

Asotasi Timo

Brekkie was amazing variety and hot

Leisure Partner

10/10

Exceptional

10 Nov 2025

Dave

Great place to stay!

Business Partner

10/10

Exceptional

30 Oct 2025

Justun

.

8/10

Excellent

28 Oct 2025

Jennifer

Disappointed that we were not told the water slide would be closed and that is specifically why we chose this hotel! Rooms were fantastic

Leisure Family_with_children

8/10

Excellent

26 Oct 2025

Kina

Everything was great ! Only downside is you can’t control the AC/Heat . Being from Texas we don’t like our hotel room that warm . Other than that it’s a great place to stay .

Leisure Family

10/10

Exceptional

23 Oct 2025

Hilary

Hot tub was great, property was clean, and my kids had a great time in the pool. Would absolutely stay again.

Leisure Family

2/10

Poor

12 Oct 2025

Kathryn

Very loud

10/10

Exceptional

08 Oct 2025

kansas

We really enjoyed our stay. Very convenient if going to an event at Maverick Center

Leisure Partner

6/10

Pleasant

07 Oct 2025

Dustin

Conveniently located. Decent price. The room appeared to have little care put into the cleaning. The bed was very uncomfortable, an even amount of toes would have been nice for 2 guests. The damaged threshold piece between the carpet and the flooring of the kitchenette is damaged posing a rick of injury for guests. Screws holding the drapes to the window frame are pulling out. Overall, unimpressed

Leisure Partner

10/10

Exceptional

06 Oct 2025

Sydney

The pool is shared with the Holiday Inn and the pool towels from the Staybridge are literally bath mats…

Room was clean and the bed was comfy. Shower was nice as well.

Leisure Family

10/10

Exceptional

06 Oct 2025

Rodney

Great room and location

Water pressuer was good, nice hot shower, very clean room awesome suite. Shower curtain could be better waterproof. Breakfast was ok, why does no one do bacon any more i dont like sasage. Eggs ok, fruit was great. Bed was nice and comfy, had a firn and a soft pillow so which ever u like it was available. Would stay there for more than one n8ght anytime.

Friends_and_family Family

8/10

Excellent

01 Oct 2025

Danielle

Check in/out was flawless and the staff all knowledgeable and friendly! The room was clean and comfortable.
The only thing we wish we knew before staying here is that the water park only have the slides going on weekends. One of the big reasons why we choose this property over others in the area.

Leisure Family

10/10

Exceptional

29 Sep 2025

Elizabeth

Our 2 bedroom suite was perfect for visiting with family and friends all together in the main living room area. They have a better than average complimentary breakfast (even the coffee is decent). The pool area is a blast for kids and getting the wiggles out- with a great tube slide that goes out the back of the hotel and back in to the pool for older kids, as well as a smaller slide and shallow play area for tiny kiddos. This was our second stay and chose it again for all of the above reasons.

Leisure Family

10/10

Exceptional

19 Sep 2025

Monica

Close for an event at the Maverik Center, with a handful of good dining options.

Leisure Partner

10/10

Exceptional

16 Sep 2025

Ou

Great place. All the staff is Friendly and kindly. Also nice amenities.

Leisure Family

10/10

Exceptional

14 Sep 2025

Lizbeth

Family-friendly

8/10

Excellent

07 Sep 2025

krista

Noisy neighbors

This is a nice enough place to stay but the beds are rock hard and the quiet hours were not respected by other guests.

Friends_and_family Family

10/10

Exceptional

03 Sep 2025

Yashwanth

Loved the fact that the staff were very friendly. They assisted me to add additional members to check in. I ever ordered stuff from walmart and got it delivered to hotel.

Leisure Friends

10/10

Exceptional

02 Sep 2025

Aryaman

Lovely property with lovely management, highly recommend

10/10

Exceptional

23 Aug 2025

John

The two bedroom suite was perfect for our family of 4. Location was convenient for attending a concert at the Utah First Credit Union Amphitheatre.

Leisure Family

10/10

Exceptional

15 Aug 2025

Verified traveler

We liked that a varied breakfast was included. I didn't get good sleep because the mattress was uncomfortable.

Leisure Family

6/10

Pleasant

13 Aug 2025

Jaymi

checked into room was sitting in room getting ready and someone else walked in the room with the same key when we went down stairs to talk to them about it it was kind of like no big deal told us they would get the man another room went back up my key wouldnt work had to go back down and they reset it but it was just like it wasn't no big deal to them it was to me when a man walked in while i was standing in front of the mirror getting ready

Friends_and_family Friends

10/10

Exceptional

10 Aug 2025

Jenna

Great place to stay

6/10

Pleasant

09 Aug 2025

Tracy

TVs did not have guides and the channel numbers were different in each room. Also, we could not connect to free wifi because the name and room number didn’t match??? The room was comfortable and quiet.

Leisure Family

10/10

Exceptional

08 Aug 2025

Vanessa

Front desk clerk was amazing

10/10

Exceptional

07 Aug 2025

sandra

Great stay

Leisure Family

10/10

Exceptional

30 Jul 2025

Jeff

Great accomodations, breakfast was sub par with limited items. Evening social also lacking but it was free. Location great to drive to do things but walking would be lengthy.

10/10

Exceptional

18 Jul 2025

Sharon

Very Kid Friendly

10/10

Exceptional

08 Jul 2025

Brianne

Great stay. The rooms were large and clean. The water park was perfect for the kids!

Leisure Family

10/10