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Valaisia Crans-Montana, a Faern Collection Resort

Swiss Alps · Switzerland

Route de Vermala 10-12, 10-12View location

8.8/10Excellent95 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.2/109.2
Condition8.8/108.8
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Valaisia Crans-Montana, a Faern Collection Resort

Valaisia Crans-Montana combines stylish alpine design with panoramic views of the Alps and a warm, inviting atmosphere for families and friends. Newly renovated in 2022, it offers modern 800 sqm wellness facilities, alpine-chic rooms, and delightful dining in our restaurants and bar.

With direct access to Crans-Montana’s ski slopes, golf courses, and hiking trails, Valaisia is the perfect base for active yet relaxing getaways. Our guests love our hotel for its true ski-in/ski-out access, comprehensive wellness facilities, and stunning 180° alpine views.

Perched on a high plateau in Switzerland’s renowned wine and cheese region, the lifestyle resort with alpine-chic design makes it the perfect spot for unforgettable mountain experiences and total relaxation.

Read more about this hotelShow less

When you stay at Hotel Valaisia Crans Montana, a Faern Collection Resort in Crans-Montana, you'll be next to a golf course, just steps from Verdets and Montana - Cry d'Er Gondola. This family-friendly hotel is 0.4 mi (0.6 km) from Lac d'Ycoor and 0.4 mi (0.6 km) from Patinoire Ycoor.

Stay in one of 134 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, hair dryers, and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include multilingual staff, luggage storage, and a library. Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Car required Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from June to October.
    • Pool access available from 8:00 AM to 8:00 PM.
    • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • A car is required for transportation to and from this property.
    • Parking height restrictions apply.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Thursday: 7:00 AM - 11:00 PM
    If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Covered self parking fee: CHF 18 per day (in/out privileges)
    • Pet fee: CHF 25 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Spanish

Nearby attractions

Verdets 0.1 km / 0.1 mi
Patinoire Ycoor 0.3 km / 0.2 mi
Casino de Crans-Montana 0.3 km / 0.2 mi
Lac d'Ycoor 0.4 km / 0.2 mi
Miniature Train Museum 0.6 km / 0.4 mi
Crans-Cry d'Er Gondola 1.2 km / 0.7 mi
Rue du Prado 1.5 km / 0.9 mi
Golf Club Crans-sur-Sierre 1.8 km / 1.1 mi
Violettes Express Gondola 2.1 km / 1.3 mi
Bisse du Ro Trailhead 2.6 km / 1.6 mi
Pas du Loupe Ski Lift 3.1 km / 1.9 mi
Chetzeron Ski Lift 3.5 km / 2.2 mi
Cabane de Bois Ski Lift 3.8 km / 2.4 mi
Signal 3.9 km / 2.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2022
  • Total number of rooms: 134
  • Annexe (s): 1
  • Single rooms: 13
  • Double rooms: 54
  • Triple rooms: 46
  • Family rooms: 21
  • Connecting rooms
  • hotel
  • American Express
  • MasterCard
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Show 69 more facilities & services
  • Maestro
  • Visa Electrón
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Golf course
  • Ski slopes
  • Small pets allowed (under 5 kg)Extra charge
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • GarageExtra charge
  • Key Collection
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Smoke detector
  • Hotel safe
  • Lift access
  • Garden
  • Terrace
  • Bicycle storage
  • Sun terrace
  • Gym
  • Luggage room
  • Dining area: 1
  • Ski storage
  • Private pool: 2
  • Bikes available
  • Towels and bed linen
  • Café
  • BarExtra charge
  • Restaurant: 1
  • Poolside snack barExtra charge
  • Conference room
  • Meeting room: 1
  • Indoor heated pool: 1
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungers
  • Parasols
  • Children playground
  • CasinoExtra charge
  • Game room
  • Sauna
  • Steam bath
  • MassageExtra charge
  • Spa treatments
  • Breakfast
  • Breakfast buffet
  • À la carte lunchExtra charge
  • À la carte dinnerExtra charge
  • Breakfast and dinner
  • Half board without drinksExtra charge
  • Non-smoking establishment
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
  • Online check-in
  • Online Check-out
  • Pedal boatingExtra charge
  • Fitness
  • Billiards
  • Mini golfExtra charge
  • GolfExtra charge
  • TennisExtra charge
  • Darts
  • SnowboardingExtra charge
  • SkiingExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE COMFORTDOUBLE • COMFORTDBL.OM

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    DOUBLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CAPACITY 1DOUBLE • CAPACITY 1DBL.C1

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    DOUBLE CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH BALCONYTRIPLE • WITH BALCONYTPL.BL

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    TRIPLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH VIEWSFAMILY ROOM • WITH VIEWSFAM.WV

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    FAMILY ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CAPACITY 2TRIPLE • CAPACITY 2TPL.C2

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    TRIPLE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE NON SMOKINGTRIPLE • NON SMOKINGTPL.NM

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    TRIPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CAPACITY 2DOUBLE • CAPACITY 2DBL.C2

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    DOUBLE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH BALCONYFAMILY ROOM • WITH BALCONYFAM.BL

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    FAMILY ROOM WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEWDBL.VN-1

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    DOUBLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE COMFORTSINGLE • COMFORTSGL.OM

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    SINGLE COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE WITH BALCONYSINGLE • WITH BALCONYSGL.BL

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    SINGLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CAPACITY 1TRIPLE • CAPACITY 1TPL.C1

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    TRIPLE CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM MOUNTAIN VIEWFAMILY ROOM • MOUNTAIN VIEWFAM.VN-1

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    FAMILY ROOM MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.VN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH BALCONYDOUBLE • WITH BALCONYDBL.BL

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    DOUBLE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE MOUNTAIN VIEWSINGLE • MOUNTAIN VIEWSGL.VN

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    SINGLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE MOUNTAIN VIEWTRIPLE • MOUNTAIN VIEWTPL.VN-1

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    TRIPLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.VN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE CAPACITY 3TRIPLE • CAPACITY 3TPL.C3

    Photos are not available for this room type.

    Valaisia Crans-Montana, a Faern Collection Resort

    TRIPLE CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Valaisia Crans-Montana, a Faern Collection Resort

8.8
Excellent
95 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.2 /10
Condition
8.8 /10
Amenities
8.2 /10
43 reviews shown
6/10
Pleasant
27 Feb 2026
placid
The positives are straightforward: excellent location, parking, rooms are modern and fresh, and a pool area that is new.

Breakfast is no better than what you would expect in a decent 3-star hotel. Lunch consists of a static menu of 6–7 dishes that does not change. Dinner is buffet-style with “ok” food quality — all far from what this hotel price point suggests.

For us, the most disappointing part of the experience was the handling of allergies and intolerances. We gave advance notice before booking. The kitchen was unwilling to prepare something as simple as a fried egg or omelet adapted to my son’s needs. That is not a complex request. It is basic hospitality. Our complaint was noted, but nothing changed.
Friends_and_family Family
10/10
Exceptional
22 Feb 2026
Roland
Brilliant location (next to Arnouva gondola and ski hire shops and only two minutes down into town via escalator). Friendly helpful staff. Excellent buffet breakfast. Views from balcony rooms superb in good weather and towards Matterhorn. Very child friendly. Bar staff attentive. Will definitely stay again when visiting Crans-Montana.
Friends_and_family Family
10/10
Exceptional
17 Feb 2026
Lisa
The rooms are very high quality. The food is wonderful and the restaurant staff is super!!! Everyone is so nice and helpful.
Partner
10/10
Exceptional
02 Feb 2026
Ruth
Great amenities, proximity to the ski gondola, attentive staff, and near the city center.
Business_and_leisure Self
10/10
Exceptional
01 Jan 2026
Kevin
.
10/10
Exceptional
22 Dec 2025
audrey
Wonderful stay! And super close to the ski lift which was so convenient to go skiing! Staff was absolutely wonderful, breakfast was excellent. We would definitely go back!
Leisure Family
10/10
Exceptional
21 Dec 2025
Randall
Small but very efficient and comfortable room. Staff were terrific!
Leisure Self
8/10
Excellent
10 Oct 2025
Nadine
.
Partner
8/10
Excellent
02 Mar 2025
Attilio
We travelled as a group of four, 2 adults and 2 children (3 and 6 years old). We selected a family room with a mountain view. The room was nice and clean, but it was not in the main building of the hotel. This was not convenient for us because every time we wanted to go to the swimming pool or the restaurant, we had to fully dress. As you can imagine, doing everything with 2 small children is quite time-consuming and really not ideal.

The room was connected to another one through a door that was initially open, and we promptly asked to have it closed. Unfortunately, the door did not insulate well from the noise, and we could hear everything from the other room. Again, knowing that we had 2 small children and having reserved 5 months in advance, the hotel should have taken these aspects into account. The last aspect we didn't like was the price of the parking. For a 4-star hotel (with the price of a 4-star hotel in Switzerland), we think the parking could be offered to the guests without charging 18 CHF per night.
Leisure Family_with_children
2/10
Poor
26 Feb 2025
Stan
Outdated property! No heat
Leisure Family_with_children
2/10
Poor
26 Feb 2025
Stan
Old outdated property! Food is bad, pool dirty! Management doesn’t care! We had 2 rooms and both were no good! Pool is restricted for children!
Leisure Family_with_children
6/10
Pleasant
26 Feb 2025
Stan
Be aware they will kick out your kids from the pool
At 6.30pm without any notice!
Food on the buffet was very limited and every morning the same! Rooms were ok!
Long walk with skis up and down, although said ski in ski out, not true! You have to walk 1/4 mile to the lift!
Woman at spa was very rude and came to scream on my 3 kids to get out of pool and 6.30’pm although pool was working till 8pm!
When I booked the property no where was saying that! They have rules and we respect that but should be posted so we don’t get humiliated and kicked out from spa pool ares like criminals!
I spoke with the manager and he said probably like to give quite time to couples and retired people to enjoy quiet time! He also said will give me some credit but never did!
Thats not family friendly property just to let you know, its most like retirement facility!
Also no heat so had to request space heaters!
Leisure Family_with_children
10/10
Exceptional
24 Jan 2025
James
Wonderful room w spectacular view
Great professional and helpful staff
Very nice spa area with pool hamam and sauna I even went into the cold plunge
Leisure
10/10
Exceptional
08 Jan 2025
David

Great hotel for a family

We really enjoyed our stay in this hotel. The staff was welcoming and very helpful. Everything was clean. What we enjoyed the most was the inner pool and spa.
Friends_and_family Family
10/10
Exceptional
03 Jan 2025
Verified traveler

Family Ski Trip

We really enjoyed our stay. The location is amazing. Easy walk to the restaurants and shops and right next to the ski lift.
Friends_and_family Family
6/10
Pleasant
01 Jan 2025
Philip
Amazing access to ski lifts.
Housekeeping was poor and room was much too small for 4 people.
Leisure Family
8/10
Excellent
16 Sep 2024
Ananda
Very nice hotel, very nice location, would have appreciated move vegan options at breakfast, but otherwise really great!
Leisure Partner
10/10
Exceptional
31 Aug 2024
Rajesh
Excellent staff who went over and beyond in helping us. Special mention for Ryan and Frederick who resolved an issue we had without any discussion. Thank you
Leisure Family
10/10
Exceptional
28 Jul 2024
Eyad

Lovely

Lovely stay for 6 nights. Location, views and comfort all satisfying.
Self
10/10
Exceptional
07 Apr 2024
Daniel
Everyone was very nice and helpful.

The Spa/pool area is really nice! Especially after a day of skiing! Although note that it closes at 7PM and not 8PM as it’s indicated.

Definitely would recommend.
Leisure Family
10/10
Exceptional
03 Apr 2024
martin
The staff, room , spa and breakfast were all
Spot on and the proximity to the ski gondola was fantastic
Leisure Family
2/10
Poor
28 Jun 2023
Tarek
Looks like it should have been demolished 50 years ago.
It’s advertised as 4 stars. It far away from even 1 star
Leisure Self
10/10
Exceptional
03 Apr 2023
Jenni
.
Leisure Partner
10/10
Exceptional
14 Mar 2023
Robert

Comfortable, great ski access, nice bar and rooms

Lovely finish and fit out with hansgrohe bathroom fixtures, nice touches like cotton blankets in rooms for extra layers.

Bed linen good, but sadly no feather pillow options, and the synthetic ones were cheap and hot (and not very comfortable).

Decent breakfast and nicely fitted out bar lounge area too.

Super convenient for the Montana (G) piste lift. Also a ‘hidden’ escalator to get down / up from town level which didn’t discover until third night - reception could’ve mentioned earlier as a handy check in tip!
Friends_and_family Friends
6/10
Pleasant
09 Apr 2026
Giulia
Limpeza péssima, em menos de 10 minutos fazem, é quase só recolher o lixo do banheiro e esticar a cama. Bar muito ruim, instalações básicas, sem lounge acolhedor .
Business Family
10/10
Exceptional
28 Feb 2026
Marielle
Séjour d’une semaine en demi pension avec 2 enfants de 12 et 7 ans.
La chambre était spacieuse, confortable et propre. Le ménage était fait chaque jour à notre retour de notre grosse demi journée de ski.
Le personnel est gentil, serviable et souriant.
Le petit déjeuner est copieux et très varié, mélangeant le sucré et le salé pour bien tenir sur les pistes! Le repas du soir de la demi pension était aussi varié et excellent, très beau visuellement et très bon gustativement. Mention spéciale au pâtissier qui se surpassait chaque jour! N’hésitez pas à visiter le bar, l’accueil y est chaleureux!
Friends_and_family Family
8/10
Excellent
23 Feb 2026
Julie
Chambre impeccable, personnel très bienveillant
Family_with_children
10/10
Exceptional
30 Dec 2025
Jannik
Personal sehr zuvorkommend
10/10
Exceptional
20 Dec 2025
frederic
Cet hôtel est idéalement situé en bas du télécabine et a 5mn a pied du centre ville de Montana. La piscine est top, le personnel agréable et disponible. C'est un trzbon établissement.
Leisure Family
10/10
Exceptional
14 Aug 2025
A

Séjour en famille

Séjour de 2 nuits avec nos 2 ados. Accueil parfait, nous avons même été surclassés avec des chambres plus spacieuses. Le staff est charmant, toujours prêt à conseiller (activités, randos, etc)
Accès au spa très apprécié, amplitude horaire intéressante.
Friends_and_family Family
6/10
Pleasant
25 Jul 2025
Tonni

Levede ikke helt op til forventningerne

Vi havde booket et familie værelse med udsigt til bjergene. Og havde betalt ekstra for bjerg udsigt. Lad være med det! Vi havde udsigt til parkeringplasen, og kunne skimte lidt bjerg over bygningen på modsatte side. Familie værelserne er små. Tænker det er er alm dobbeltværelse, med en sofaseng. Meget lille sofaseng. Og sengene er stenhårde, og der er koldt på værelset. Hotellet er okay, men vi ville ikke komme tilbage.
Friends_and_family Family
6/10
Pleasant
23 Jul 2025
Jean-François
attendu 1 heure pour l'enregistrement et salle de bains
mal nettoyée
Leisure Partner
10/10
Exceptional
27 Jun 2025
Verified traveler

Bei jeder Wetterlage empfehlenswert

Toller Service, gute Küche, einfach zu erreichen mit oder ohne Auto.
Self
8/10
Excellent
23 Jun 2025
Andreas
Tolles Hotel mit schönem Zimmer und klasse Aussicht auf die Alpen. Leider war es im Zimmer recht laut, da sich die Abwasserrohre direkt hinter der Wand befanden. Und man muss zusätzliche Parkgebühren zahlen, auch wenn man nicht in der Tiefgarage parkt.
Leisure Self
6/10
Pleasant
09 Apr 2025
Willy
Très bon spa. Personnel très gentil.
6/10
Pleasant
07 Feb 2025
Peter

Schöne Aussicht

Zimmer mit herrlicher Aussicht auf das Alpenpanorama. Restaurant mit Kantinenniveau. Grosse Wellness Area. Leider werden im Dampfraum und Sauna keine Hygiene Anforderungen angewendet. Alle sitzen im Badekleid im eigenen Schweiss auf den Sitzen. Der nächste setzt sich dann ebenfalls auf die verschwitzten Sitze.
Partner
6/10
Pleasant
09 Jan 2025
Didier

Des prestations décevantes et 140€ facturés en +

J'ai séjourné 3 nuits.

Les + : l'emplacement au pied du télécabine - Le nouveau Spa au top - La déco du lobby et de a chambre, très cosy

Les - et irritants qui motivent mes notes:
1. La chambre:
TV inopérante pendant les 3 jours - Prise USB tête de lit inopérante - Douche complètement bouchée par le calcaire - Douche glacée aux heures de pointe ( problème de chaufferie selon de directeur) - Des bouteilles d'eau sont proposées en chambre, dans les faits elles sont remplies de l'eau du robinet de la salle de bain...
2. Le petit déjeuner: pas digne d'un 4*!
3. Les couloirs: sans âme
4. Et enfin: au moment du check-out je reçois une facture 140€ moins chère que ce qui m'a été facturé. Hotels.com me répond que l'hotel c'est donc trompé dans les tarifs que l'hotel leur a communiqué au moment de la réservation.
Quand à l'établissement, il me répond que celà correspond aux frais de hotels.com, soit presque 47€ / nuit (ce dont je n'aurais jamais dû être informé...)

J'ai eu un long échange avec le directeur de l'hotel très sympathique, mais impuissant devant tous les problèmes auxquels ils avait à faire face en cette période de Noel (chauffage, TV, ménage etc.)

Malgré son engagement, je n'ai jamais reçu de proposition de solution commerciale de sa part pour ces 140€ facturés.

Tous ces points me laissent un souvenir très mitigé et indigne d'un hotel 4*, qui plus est d'une chaine hotelière renommée.

Dommage car l'hôtel a de nombreux atouts
Self
10/10
Exceptional
02 Sep 2024
Gilbert
je n'ai pas d'autre commentaire.
Leisure Partner
10/10
Exceptional
22 Jul 2024
ivonne castelan
Está muy bonito el hotel y centrico
6/10
Pleasant
12 Mar 2024
Verified traveler
Overall nice experience but the spa was disappointing and seemed very old and out of touch, like an old small public swimming pool. Would be nice to for example have a nice warm relaxing and quiet room and nicer changing area and hot pool was closed.
Breakfast was very basic but ok.
A suggestion: as its seems like a new hotel, the sitting areas (including the brasserie) could be have nicer lighting like candles on the tables instead of sterile lighting it currently has.
But overall was fine.
Partner
10/10
Exceptional
06 Mar 2024
Sebastien

Impeccable

Séjour de 5 jours à Crans-Montana formidable! L’hôtel est très accueillant, le personnel très gentil et serviable. Le petit déjeuner est exceptionnel et extrêment varié. Nous avions choisi la demi pension et nous sommes ravis: plats de qualité, buffets ou service à table selon le thème de la soirée: petit coup de cœur pour le thème raclette 😅 Les chefs sont présents et prennent plaisir à expliquer leurs plats. Les chambres familiales sont spacieuses, la literie de très bonne qualité. Tout est d’un calme c’est très apaisant. Propreté impeccable dans la chambre et le personnel pour le ménage est très efficace. La salle de bain est très grande et bien chauffée: les affaires de ski et les maillots de bain sèchent très rapidement. Notre chambre donnait sur l’arrière de l’hôtel et seuls manquent des rideaux ou stores dans la salle de bain car la vue est plongeante depuis la route du dessus…
L’hôtel est très bien situé, à quelques pas de la télécabine Arnouva. L’hôtel propose également la vente des forfaits à prix très avantageux, pensez à les demander! Le parking est hasardeux, à notre arrivée le samedi il était complet (le parking souterrain est limité à 2m de haut). Le parking extérieur était bondé. Un parking payant se trouve quelques mètres au dessus de l’hôtel. Nous avons pu finalement nous garer le lendemain une fois les départs effectués.
L’hôtel dispose d’un local à ski ainsi que d’un local à chaussures chauffé! L’eau de la piscine est divine après le froid de la neige!
Friends_and_family Family
10/10
Exceptional
04 Aug 2023
Jan

Lækkert hotel nær Montana

Super lækkert værelse med god seng, stor balkon og badeværelse.
Gode parkeringsforhold og i gå afstand fra Montana og nærmeste
Partner
10/10
Exceptional
25 Jun 2023
Lionel
Chambre propre, service de la réception et du restaurant tres bon. Point noir... les gens qui se parquent hors case et empêchent les autres de sortir. La réception fait la recherche du propriétaire et lui demande de venir deplacer le véhicule rapidement. Merci

Location & surroundings

Valaisia Crans-Montana, a Faern Collection Resort
Route de Vermala 10-12, 10-12, Crans-montana, Switzerland

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Valaisia Crans-Montana, a Faern Collection Resort

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