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Gran Jimenoa

Santiago de los Caballeros · Dominican Republic

Av. La Confluencia, C/ Monseñor PanalView location

8.6/10Excellent1,002 Reviews
Cleanliness8.6/108.6
Service8.8/108.8
Comfort7.8/107.8
Condition8.2/108.2
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Gran Jimenoa

Situated in a rural area on the Jimenoa River, this 4-star hotel offers a nature-oriented retreat in Jarabacoa. Guests can enjoy an on-site restaurant, Restaurante Piedras del R, which serves local cuisine for breakfast, lunch, and dinner. The property features an outdoor swimming pool, a garden, and a terrace.

For relaxation, there is a spa offering massages and aromatherapy, as well as a sauna and a hot tub. Rooms are air-conditioned and include a private bathroom, a balcony, and a flat-screen TV with satellite channels. Select rooms offer views of the mountains or the pool.

A complimentary continental or full English/Irish breakfast is provided. The hotel is located 2. 5 km from Malecón de Jarabacoa and 3. 8 km from Central Park.

Read more about this hotelShow less

When you stay at Hotel Gran Jimenoa in Jarabacoa, you'll be on a river, within a 5-minute drive of Jarabacoa Sign and La Confluencia Ecological Park. This family-friendly hotel is 1.5 mi (2.5 km) from Malecón de Jarabacoa and 2.2 mi (3.5 km) from Central Park.

Make yourself at home in one of the 65 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:30 PM
Check-out until 12:30 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 5 Pet max weight (per pet) in lb is 11 Only dogs are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: DOP 5000.00 per accommodation, per stay
    • Breakage deposit: DOP 5000.00 per stay
    • A damage deposit of DOP 5000.00 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
    • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Jarabacoa Sign 2 km / 1.3 mi
La Confluencia Ecological Park 2.3 km / 1.4 mi
Malecón de Jarabacoa 2.5 km / 1.5 mi
Central Park 3.8 km / 2.3 mi
Jarabacoa Golf Club 7.9 km / 4.9 mi
Salto Baiguate Waterfall 8.4 km / 5.2 mi
Corocitos MX Park Jarabacoa 9.1 km / 5.6 mi
Saint Mary of the Gospel Monastery 9.7 km / 6.1 mi
Salto Jimenoa Uno 11.1 km / 6.9 mi
Salto Jimenoa Dos 12.6 km / 7.8 mi
Embalse Presa de Tavera 19.1 km / 11.9 mi
Club Parque Hostos 25 km / 15.5 mi
Museo Carnaval Vegano 25.3 km / 15.7 mi
La Vega Vieja 25.8 km / 16 mi
Parque Nacional Valle Nuevo 27.2 km / 16.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 65
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport Shuttle
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
Show 14 more facilities & services
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungers
  • Sauna
  • Spa treatments
  • Minimum check-in age: 18
  • Billiards
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE DELUXE GARDEN VIEWQUADRUPLE • DELUXE GARDEN VIEWQUA.DX-GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Gran Jimenoa

    QUADRUPLE DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR POOL VIEWRoom • SUPERIOR POOL VIEWROO.SU-VP

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Gran Jimenoa

    Room SUPERIOR POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE RIVER VIEWQUADRUPLE • DELUXE RIVER VIEWQUA.DX-RV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Gran Jimenoa

    QUADRUPLE DELUXE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE GARDEN VIEWRoom • DELUXE GARDEN VIEWROO.DX-GV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Gran Jimenoa

    Room DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE RIVER VIEWDOUBLE • DELUXE RIVER VIEWDBL.DX-RV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Gran Jimenoa

    DOUBLE DELUXE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR POOL VIEWQUADRUPLE • SUPERIOR POOL VIEWQUA.SU-VP

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Gran Jimenoa

    QUADRUPLE SUPERIOR POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE RIVER VIEWRoom • DELUXE RIVER VIEWROO.DX-RV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Gran Jimenoa

    Room DELUXE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE RIVER VIEWJUNIOR SUITE • RIVER VIEWJSU.RV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Gran Jimenoa

    JUNIOR SUITE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Gran Jimenoa

8.6
Excellent
1,002 Reviews
Cleanliness
8.6 /10
Service
8.8 /10
Comfort
7.8 /10
Condition
8.2 /10
Amenities
8.4 /10
100 reviews shown
10/10
Exceptional
09 Jul 2026
Franklin
Me gustó sus atenciones y no me gustó han cambiado la forma del desayuno siempre debería ser tipo bufette no cuando el hotel está lleno
Family_with_children
10/10
Exceptional
07 Jul 2026
Adriana
Excelente lugar familiar, para vacacionar en familia comida deliciosa atención excelente
Family_with_children
10/10
Exceptional
05 Jul 2026
Richard
A gem of a place in Jarabacoa
10/10
Exceptional
01 Jul 2026
Ariel
Una estadía especial en un lugar especial. Lo recomendamos altamente.
Partner
10/10
Exceptional
01 Jul 2026
NANCY
Views are breathtaking! Breakfast was delicious and our room was super clean.
Family_with_children
6/10
Pleasant
30 Jun 2026
Fausto
El servicio del personal muy bueno, la instalación está un poco vieja
Family_with_children
10/10
Exceptional
29 Jun 2026
rafael
Everything!!!
Partner
10/10
Exceptional
27 Jun 2026
LUZ
I had an amazing stay at this hotel! From the moment I arrived, the staff was incredibly welcoming, friendly, and attentive. The room was spotless, beautifully decorated, and very comfortable, with everything I needed for a relaxing stay. The bed was exceptionally comfortable, and the amenities exceeded my expectations.

The hotel’s location was perfect, making it easy to explore the area while still enjoying a peaceful atmosphere. The breakfast was delicious with plenty of fresh options, and every staff member went above and beyond to make sure guests felt at home.

I truly appreciated the outstanding customer service and attention to detail throughout my stay. I would highly recommend this hotel to anyone looking for comfort, cleanliness, and exceptional hospitality. I can’t wait to return!
Friends
10/10
Exceptional
24 Jun 2026
Yoselin
El lugar es hermoso, el menu del restaurante bien variado , el desayuno exquisito 😋 todos los empleados maravillosos y muy amable , volveria mil veces , mi habitación estaba frente a la picina, la próxima escojeria vista al rio
Pet
8/10
Excellent
18 Jun 2026
Andres
We loved the place! It’s mesmerizing! The rooms were clean, the staff was friendly and welcoming, very helpful.
Breakfast was cold, could not eat cold eggs, or anything else. Luckily there was a toaster and we made ourselves pressed cheese sandwiches.
The pool looked cloudy and we didn’t like the smell of . The first room bedroom’s sliding door were broken. Had to switch, the second room’s safety box lock was also broken in, could not use it. Restaurant food is a bit steep.
Partner
10/10
Exceptional
08 Jun 2026
Wellington
The staff were extremely helpful , specifically Randy el muñeco and Malky , I needed help at the restaurant and Randy didn’t hesitated and offered his assistance, he deserve a raise , he made sure everything was ok and always kept on checking on me , and answered any questions I had. For that reason only , I can’t wait to go back , the staff always went above and beyond to make sure everything was alright. Highly recommend this place to anyone . I can’t wait to go back .
Partner
10/10
Exceptional
04 Jun 2026
Rosa
The place was truly a hidden gem! It’s the perfect retreat! If you can splurge on the river view definitely do it because it’s truly worth it! The atmosphere was calming, welcoming and relaxing yet you had all needed entertainment. The hotel is also close to the city center for all city activities . I’ll definitely be back if I ever visit jarabacoa again! ❤️
Friends_and_family Family
10/10
Exceptional
01 Jun 2026
Sandra
Excellent a true hidden gem!! The food in the restaurant delicious. The staff very helpful and friendly. I will go back for sure !
Partner
10/10
Exceptional
28 May 2026
Gabriela
Lo amo
10/10
Exceptional
23 May 2026
Rosalinda
What a view. What excellent food
Friends_and_family Family
6/10
Pleasant
18 May 2026
Eddily
The room were clean and renovated where i stayed. The amenities such as the pool and jacuzzi need maintenance. There is no Karaoke or night activities. The staff were rude and unwelcoming except for housekeeping. Overall, I would recommend the hotel for sleeping and relaxing or dipping yourself in the river. Bring water shoes and a life vest.
Family
10/10
Exceptional
17 May 2026
Yvette
Had the best time here! The staff was friendly and but front desk was a bit rude. The views are amazing love it will come back!
Partner
10/10
Exceptional
13 May 2026
Miguel
Apestas a pleasure and great stay at gran jimenoa
Partner
8/10
Excellent
29 Apr 2026
Howard
The breakfast was good
Partner
10/10
Exceptional
22 Apr 2026
SOFIA-CRISTINA
A hidden paradise - indeed!

The time spent there was very recharging !

Highly recommended!
Self
10/10
Exceptional
14 Apr 2026
Edwin
Clean, good breakfast,
Family_with_children
6/10
Pleasant
04 Apr 2026
mercedes
The breakfast was good but the rooms need maintenance and the sheets are old and didn’t look or feel fresh cleaned
Family
2/10
Poor
02 Apr 2026
Felipe
No hot water. Dirty bathroom
Partner
10/10
Exceptional
02 Apr 2026
Ana
Hermoso igual que siempre
10/10
Exceptional
30 Mar 2026
Mercedes
My experience with Gran Jimenoa was good , when we got there, we wait for a good 5 minutes to be able to see somebody at the front desk , no one was at the entrance greeting us, after a quick check in , a guy took us to our room, the TV was not working, but we were surrounding by a beautiful creation, well care environment.
The morning coffee was amazing, the breakfast was
Tradicional Dominican breakfast, it was good , fresh fruits. We really enjoyed it and definitely recommend.

Family
6/10
Pleasant
28 Mar 2026
Michel-ange
There is no heat in the rooms only cold air.. the pool wasn't functioning properly.. there's no activity to do.
The location is deep inside on top of a mountain
THERE IS ABSOLUTELY NOTHING TO DO.. NOTHING CLOSE BY.
Partner
6/10
Pleasant
27 Mar 2026
Denise
Easy and secure parking.
Nice staff but, on Thursday night, problems to communicate with reception and restaurant.
Problems in the room and loud noise besides the building
Friends
8/10
Excellent
27 Mar 2026
Ginangela
Yes, a dominican breakfast buffet.
Family
8/10
Excellent
19 Mar 2026
Niurka
Property is breathtaking. Beautiful river and facilities. The restaurant food and breakfast was very good. Parking is very close and convenient on property grounds. Staff was friendly and I had my laundry done after a day of riding ATV's. We did request to change rooms because the bathroom flooded when we took shower but they had no problem with moving us. They told us that the wing we stayed in was going to undergo a complete renovation in the coming weeks. If I had to criticize one thing I would say that they probably should not have offered us the original room in the first place being that they admitted that the bathroom had a problem and it was not peak season so there were many rooms available that they could have given us.
Family
8/10
Excellent
05 Mar 2026
Felix
The hotel doesn't accept pets. The room was clean and comfortable. Staff was superb ! Jacuzzi was not properly maintained and disgusting. Location of the property is marvelous.
Friends
10/10
Exceptional
02 Mar 2026
Michael
Excellent stay! Super helpful staff, delicious food, and a BEAUTIFUL grounds!! Nice river veiw right outside my window was great! 10/10
Self
6/10
Pleasant
21 Feb 2026
Giuseppe
The grounds are beautiful. The staff very friendly. The rooms up to date wirh a great view. Hottub nice and hot. The pool was dirty and had no filter running. No one used it. Worst part is we all got horrible food poisoning. Vomiting and worse. Lasted over a day. One of us sought medical attention after we checked out. Mentioned it at the desk. Got a compassionate apology but clearly the message was not going to get passed on to the chef. Dont eat the \"ceviche\" which was just raw fish - CLEARLY not soaked in lime juice. Chatgpt said based on our symptoms it was likely rice left out and possibly the ceviche or pichana - dont ask for medium rare unless you want purple. Besides the negatives it is quite beautiful and special.
8/10
Excellent
20 Feb 2026
jeanne
Bathroom had lots of mold. Location was good. Breakfast was ok. Not a lot for vegetarians as eggs had bacon and bread was stale.
Partner
8/10
Excellent
13 Feb 2026
Julie
The grounds were very pretty. Great pool and spa (not hot water spa). Restaurant was delicious.
Friends_and_family Family
10/10
Exceptional
13 Feb 2026
Carlos j
AMAZING…IS A PEACEFULL STAY
6/10
Pleasant
11 Feb 2026
Idanis
Un hotel acogedor, staff amable y servicial, las habitaciones necesitan mejorar. El área del río es muy bonita y sus vistas a la naturaleza. Te ofrecen alternativas de actividades.
Leisure Partner
8/10
Excellent
26 Jan 2026
Clifton K
Staff was friendly. Check-in was a little slow, just like check-out. It took 10 minutes for hot water to reach my room.
Leisure Family
10/10
Exceptional
23 Jan 2026
Dinorah
Love this hotel ! It is really nice to wake up by the river
4/10
Poor
20 Jan 2026
Victor
No the staff no good.
Business_and_leisure Partner
10/10
Exceptional
14 Jan 2026
Gleny
Very peaceful hotel! Clean room.
Leisure Partner
8/10
Excellent
13 Jan 2026
SUSAN
Clean, but not spotless.
Leisure Friends
2/10
Poor
09 Jan 2026
Jeff
Hot water, blinds, air conditioning, phone, toilet all didn’t work and i had to arrange for staff to address these issues. We booked 4 nights here we lasted 2 nights and left to something that felt clean. Staff oddly did not seem concerned or cared that I left

One of the worst hotels I’ve ever stayed at.
Leisure Family
10/10
Exceptional
06 Jan 2026
Tanleidys
The rooms need some TLC… the mattresses can be updated as make lots of noise when you move . Other than that having breakfast by the River is priceless!!!
10/10
Exceptional
05 Jan 2026
josafat
This property is well kept, you can tell by how the staff takes great pride in their work and how they treat the customers. We loved our stay with them and have recommended many family and friends to stay there. We also look forward to stay with them again. We loved everything about it and around it!
Leisure Family
10/10
Exceptional
23 Dec 2025
Sara
Great staff! The breakfast buffet AMAZING, the facilities breathtaking. Love the hit shower 🛀 and the hot jacuzzi mega points. The river by the restaurant… over the top and I LOVE the pets around the property 🥰 we had massages 💆‍♀️ oh lala magic hands definitely retuning to this paradise ✨
6/10
Pleasant
20 Dec 2025
Israel
More attention from the staff
Partner
10/10
Exceptional
20 Dec 2025
odette
The room was almost perfect except the water from the bathtub was leaking out through the joint.
Staff friendly, the scenic view is just amazing… the hotel is well kept and recently renewed and we had a nice, relaxed time… next time I’ll ask for a room with river view …
Leisure Partner
10/10
Exceptional
18 Dec 2025
Miguel
Staff was courteous
Leisure Self
8/10
Excellent
28 Nov 2025
jess
Staff was very hospitable. The restaurant was amazing. The rooms could be a bit more updated.
Leisure Family
8/10
Excellent
27 Nov 2025
Jodie
Very nice hotel. You pay for the view. The room was out dated and the pool was dirty but the views and tranquility is amazing. Not much to do in the area. Staff very friendly though.
Leisure Partner
8/10
Excellent
19 Nov 2025
Lourdes Victoria
All good
10/10
Exceptional
03 Nov 2025
Jonathan
Blown away with the hotel and the river !!! Must see !!!
Partner
10/10
Exceptional
18 Oct 2025
Wilfry
It's a very nice option if your intention is be quiet, in piece and having nature around you. :)
Very recommended!
Leisure Partner
2/10
Poor
15 Oct 2025
Graham
Shower was cold and very very slow. Food was very expensive and not very good
Partner
10/10
Exceptional
10 Oct 2025
Yesenia
The rooms are small but very clean. There wasn’t any hot water for the shower, but it didn’t bother me since the weather was hot outside. The place is also very quiet—perfect if you’re just looking to relax.
Partner
10/10
Exceptional
09 Oct 2025
Fernando
Our room river view helped us to relax and enjoy our night
10/10
Exceptional
06 Oct 2025
Rene
Very Quiet
Leisure Family
4/10
Poor
05 Oct 2025
Federico
Noisy beds that squeak, bug-infested kitchens, bad music playing in the speakers… a two-star hotel sold as five-stars. Will not come back ever again!
Leisure Family_with_children
10/10
Exceptional
01 Oct 2025
angela
this place was amazing!!! it was our 37th Anniversary and this place was just right what we needed to get away from the city. the sound of the river was smoothing. loved this place even for 1 night.
10/10
Exceptional
28 Sep 2025
Ceily
Lovely
Leisure Family
6/10
Pleasant
25 Sep 2025
Jose
Fue la tercera vez que nos hospedamos en el hotel porque nos encanta pero en esta ocación lucía mas descuidado, la habitación y el baño estaban descuidadas y la piscina estaba sucia. La recepcionista dió un mal servicio. La comida y las atenciones del restaurante y el bar si fueron muy buenas como de costumbre
Leisure Family_with_children
2/10
Poor
22 Sep 2025
Gina
The most horrible experience due to management. I was contacted by the property a few hours prior to checking in and informed that they weren’t able to accommodate me for my reservation due to the hotel being overbooked. Not to mention I had reserved my stay 2 months in advanced. And the only solution they had was to accommodate me at their other location, Hotel Pinar. A day later, I was informed that the president was staying at the hotel. Wished this could’ve been handled in a more professional way and maybe contacted a day in advance, where I could have time to planned and cancel in advance.
10/10
Exceptional
16 Sep 2025
Jose
This place is magical, love the stay. It great place to be at piece, have a great meal, nice massage, a sit by the river.
Leisure Self
10/10
Exceptional
15 Sep 2025
MIGUEL
We have visited before and the Staff was excellent
Leisure Friends
8/10
Excellent
04 Sep 2025
Carlos
Breakfast buffet on Sunday extremely delayed by an hour. There were nice to give you some coffee but we were starving since 7:00 am.

Bed was full of ants. Had to clean it up every night before sleeping.

Besides that, Staff was very nice and responsive.
Leisure Family_with_children
10/10
Exceptional
23 Aug 2025
Hiske
Beautifull area
2/10
Poor
23 Aug 2025
Disraely
The manager/gerente is no doing her job..
Business_and_leisure Family
10/10
Exceptional
17 Aug 2025
Yasmin
The restaurant at the hotel offer very good food. The hotel is very clean and you will be surrounded by nature. Very beautiful place.
Leisure Family
4/10
Poor
05 Aug 2025
penelope
Disappointing stay. I was really disappointed with my stay at this hotel. The cleanliness was lacking from the start, there was hair in the room and bathroom, and the bathroom was clearly not properly cleaned. The pool was foggy and didn’t look well-maintained, which was a letdown since we had looked forward to using it.

One of the biggest issues was that the photos online were very misleading. The rooms in person were outdated and in desperate need of renovation. What we expected based on the listing did not match the reality at all.

Unfortunately, I wouldn’t recommend this hotel until some serious updates and improvements are made, especially with cleanliness and overall maintenance.




Business_and_leisure Family
10/10
Exceptional
28 Jul 2025
Vladimir
Excellent eco friendly place with nature views.
Rooms little outdated and may use some tech upgrades like usb ports , etc.
Leisure Partner
10/10
Exceptional
27 Jul 2025
Jennifer
The property is amazing, the view from the bridge and the river are so nice. The hotel is a spectacle. The room that we had was nice with a pool view. The room could use some renovation. The price for one night led me to believe that it would be 10 out of 10 but it was more like 7 out of 10 for the room and 100 out of 10 for the property. The area requires a car for getting around. There are amazing things to see within a 20-25 min drive.
Leisure Partner
10/10
Exceptional
23 Jul 2025
Karolin
Me encantó este hotel!
La única observación que haría es que a mi habitación le faltaba un poco más de luz; se me hizo muy oscura para mi gusto y siento que le faltaba una actualización. Estaba un poco old fashion. Pero después de ahí; me encantó todo.
10/10
Exceptional
22 Jul 2025
alberto
Un Staff muy amable y atento.. excellent services
Business Family
8/10
Excellent
19 Jul 2025
Ursula
Staff was friendly. Restaurant food and drinks were very good.
Leisure Partner
10/10
Exceptional
16 Jul 2025
Arnold
Beautiful
Leisure Family
8/10
Excellent
16 Jul 2025
Nilknarf
The hotel is beautifully situated on the tranquil banks of the Jimenoa River, offering guests a serene and picturesque setting. The natural surroundings create a peaceful retreat, perfect for relaxation. However, while the location is truly charming, the hotel itself would benefit from some upgrades—particularly the guest rooms, which could use modern updates to match the beauty of the environment.
Leisure Partner
8/10
Excellent
11 Jul 2025
Inez
Good breakfast
Peaceful location
Relaxing river
Leisure Family
4/10
Poor
05 Jul 2025
Luis
The property has the river right next to the hotel a highlight of the hotel.
Leisure Family_with_children
10/10
Exceptional
30 Jun 2025
Julio
Good
Friends_and_family Family
10/10
Exceptional
28 Jun 2025
Jeffrey
Very beautiful property, friendly staff and clean/amazing rooms.
Leisure Family_with_children
10/10
Exceptional
19 Jun 2025
Noel
Peaceful
10/10
Exceptional
18 Jun 2025
Jose
Staff make up for the small things that can happen
Leisure Self
6/10
Pleasant
09 Jun 2025
Julisa
The hotel is indeed beautiful and has a lot of potential to be exceptional, but the service to the client has to increase dramatically. Attention to detail and customer service to the clients, should be really be implemented as top priority. Additionally, the pools should be cleaned daily at times they were very dirty. The food at the restaurant was excellent.
Leisure Family_with_children
10/10
Exceptional
05 Jun 2025
Mathe
The property needs an update. Everything is too old. Management need investment
Leisure
10/10
Exceptional
03 Jun 2025
EDDY
Paradise away from the city
Friends_and_family Family
10/10
Exceptional
01 Jun 2025
Daniel
Starting with meeting Alejandro at the front desk, everything here was an amazing experience! Gran Jimenoa was safe and had a great scenic view, on-site staff, breakfasts, jacuzzi and pool area… the list goes on.
Highly, highly recommended!
Leisure Partner
10/10
Exceptional
29 May 2025
Pablo

Excelente Hotel

Excelente hotel para hospedarse en familia y conocer Jarabacoa y todas sus atracciones, ya me he hospedado dos veces y no tengo ninguna queja.
8/10
Excellent
18 May 2025
Andrés
Take the river view rooms. Amazing view and atmosphere.
Leisure Partner
8/10
Excellent
16 May 2025
Eddie
Needs to improve food and beverages.
Leisure Family
10/10
Exceptional
12 May 2025
Marielis
Todo super bien la única queja es en cuanto al baño. Al momento de bañarse se formaba un charquero fuera de la ducha, deberían mejorar esa parte.
Leisure Family
4/10
Poor
12 May 2025
Francis
Room furniture is old and needs a fresh coat of paint. Very difficult to communicate if you can’t speak Spanish. Oh! And nobody seems to care about anything. Not worth the $!
Leisure Family
10/10
Exceptional
06 May 2025
Mibolange Xiandra
Un lugar perfecto para relajarse

Mi estancia en este hotel fue super relajante. El sonido del río cercano creaba una atmósfera de paz total. Las plantas y la vegetación alrededor del hotel eran preciosas, todo muy verde y bien cuidado.

El desayuno estaba delicioso, con opciones frescas y sabrosas para comenzar el día con energía.

Recomiendo este lugar a quienes buscan desconectar y disfrutar de la naturaleza en un entorno cómodo y acogedor.
Leisure Friends
6/10
Pleasant
30 Apr 2025
Altagracia
The breakfast is ok. It could be better. No many options. The worst is when you ask for food on the menu. I don't recommend eating there unless it's necessary.
Leisure Family
10/10
Exceptional
28 Apr 2025
Jomar
Good place
8/10
Excellent
19 Apr 2025
Celines
Great place
Leisure Partner
8/10
Excellent
17 Apr 2025
Sonia
Estuvo bien, lo malo es que suben demasiado la música en la piscina
Friends_and_family Family
10/10
Exceptional
12 Apr 2025
arismendy
Great
10/10
Exceptional
11 Apr 2025
Felipe
Definitivamente un paraíso escondido.
10/10
Exceptional
29 Mar 2025
Darryl
This was the 3rd or 4th time we’ve stayed and as before it was a terrific choice. Clean, peaceful and well kept. English speakers at the office made check in and check out effortless. Only problem was that we didn’t stay more than one night !
Leisure Family
10/10
Exceptional
26 Mar 2025
Jose
Everything was great and good service to the customer
Leisure Friends

Location & surroundings

Gran Jimenoa
Av. La Confluencia, C/ Monseñor Panal, Jarabacoa, Dominican Republic

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Gran Jimenoa

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