Wingate By Wyndham Somerset

4/10

Poor

31 Jan 2025

Melissa

Property driveway and parking area not plowed after winter storm earlier in the day, and still not plowed the next morning. My car was stuck in the driveway. No staff at the front desk in the morning. I found a snow shovel in the entrance and dug unsuccessfully for an hour until a random passing snowplow (not contracted with the motel) took pity on me, cleared a path, and the driver helped me push my car out. Appalling.

Leisure Self

8/10

Excellent

23 Jan 2025

Wenda

Horrible Check In

Check in was horrible. Nobody at front desk. Supposed to ring bell and look into a camera. Did that for over 15 min, as well as called a customer service phone number.
Parking lot had not been plowed after PA received about 6\" of snow. Good thing I had a 4-wheel drive vehicle, which I needed.

Partner

2/10

Poor

18 Jan 2025

Samantha

Unfortunately the main reason for choosing to stay was the location and free breakfast. Unfortunately there was no breakfast even though it was also advertised at front desk

Leisure Family

6/10

Pleasant

10 Jan 2025

stephen

Meh...

This was an unusual stay. The first 2 nights, we were the only people staying in the motel. The room was clean and served its purpose. There was some nasty coffee in the morning, but no other type of breakfast. There were a few rooms on the 2nd floor that had the doors propped open. It didn't look like anyone was staying in them but sometimes the room lights were on other times off. It did have a kind of creep factor.

Friends_and_family Family

6/10

Pleasant

03 Jan 2025

chris

The room was fine, though the TV was offline and had to get a young lady to fix that. Breakfast was pretty sparse, and lighting in breakfast room was bad. There was nobody at the front desk when I tried to check in. This place is in transition, so you've been warned!

Leisure Self

2/10

Poor

01 Jan 2025

Sasanka

Terrible hotel, stay awat

Booking got cancelled due to late check in

Friends_and_family Family

10/10

Exceptional

31 Oct 2024

Cynthia

Affordable convenient hotel

Convenient to restaurants and points of interest

Partner

4/10

Poor

28 Oct 2024

Christi

No one was there to greet us. After an 8. Hour drive and ringing the bell several times, a man in worn out jeans and a shirt gave us our door cards. Didn't ask for my ID or anything. 2 towels in the room.

Leisure Family_with_children

4/10

Poor

23 Oct 2024

matthew

It was dirty and had a strong smell of a plug in scent

2/10

Poor

15 Oct 2024

joel

Probably the worst hotel I've used: bathroom and bedroom haven't been maintained. very slow drain, deteriorating plaster, tiny towels and one dusting cloth substituted for a face towel. Recommend avoiding.

Leisure Family

10/10

Exceptional

14 Oct 2024

Bruce F

Nice rooms as expected and staff were nice.

Leisure Family

6/10

Pleasant

14 Oct 2024

Janet

Not as clean as should be. Not one at front desk had to call to get clean towles no attendant. Nit upkept well. Would not stay again.

Leisure Family

6/10

Pleasant

07 Oct 2024

Cynthia

There was no soap in the bathroom, but was shampoo so I had to use that to wash up. No one at front desk just cameras so I was exhausted and decided to forgo a trip back to the front desk.

Leisure Partner

10/10

Exceptional

29 Sep 2024

Andrew

Hallways and rooms kind of dark. Property showing age. I’d come back for the price it was clean enough

Self

6/10

Pleasant

26 Sep 2024

Jiao

Affordable Price

Leisure Family

10/10

Exceptional

24 Sep 2024

Georgy

A very helpful, friendly owner

Leisure Family

10/10

Exceptional

22 Sep 2024

Larry

Loved it

Leisure Partner

4/10

Poor

14 Sep 2024

Lynette

It is a place to sleep but not much else.

Leisure Partner

6/10

Pleasant

11 Sep 2024

Angela

Clean, but breakfast if mini donuts waffles and cold cereal plus no coffee

Leisure Partner

4/10

Poor

11 Sep 2024

Beverly

Dirty glove and someone’s dirty sock on the air unit when I pulled back the curtains. Shower had someone’s hair from shaving their legs all over one shower wall and brown scum on the wall. Hot water was a mere drizzle in the shower. Bedding smelled very stale. No one at front desk to share concerns with on check out.

Leisure Family

6/10

Pleasant

09 Sep 2024

Kenneth

Very out dated. Needs a facelift

Leisure Family

2/10

Poor

09 Sep 2024

Sarah

This hotel was absolutely disgusting. I have never left a review for a hotel, but this one absolutely needs a review!! Sheets were stained and had holes. Pillow cases had makeup from the previous person, so obviously not washed. The place stunk, the lamps were broken. The sink in the bathroom did not drain. We also did not have to provide any identification when checking in, which makes me wonder what types of people they are renting to. Place should be condemned...

Leisure Family

4/10

Poor

08 Sep 2024

LaVern

Problems in the bathroom problems with the microwave

8/10

Excellent

06 Sep 2024

jewel

Older property, mostly clean, questionable breakfast, just stayed one night and it met are needs for the very reasonable price.

Leisure Family

2/10

Poor

23 Aug 2024

Dennis

We did not sleep. The mattress was awful. There were damage marks that had been plastered over but not painted on several areas of the wall. It was a king room but there was only 1 recliner. No sofa or second recliner. The desk chair was so lopsided I was afraid the whole thing would tip over.

Leisure Family

2/10

Poor

21 Aug 2024

John

not recommended

The room was unacceptable. Towels were clean and hung up however they were not suitable for shop rags. the sheets, blankets etc. were washed but had stains. The room was musty and did not smell good.
We did end up not staying and were refunded for the room.

Business

10/10

Exceptional

21 Aug 2024

Christopher

Clean and quiet

Business_and_leisure Family

8/10

Excellent

17 Aug 2024

Lance

3ee

6/10

Pleasant

02 Aug 2024

Lu Ann

My room had no hand soap in the bathroom, the bathroom light didn't work. One room that I rented had no alarm clock.

The carpeting was really dirty it was sticky to the touch on my feet.

Friends_and_family Friends

10/10

Exceptional

28 Jul 2024

Jill

Property is older but it is clean and quiet. No weird smells etc. Cannot hear people in the hallway or in adjacent rooms. King bed was comfortable. We would stay again.

Business_and_leisure Pet

2/10

Poor

27 Jul 2024

Howard

Wingate was under renovation.
Please discount.
Howard Rose
168 Tamarack Lane
Rockford, MI 49341
231-933-4816
[email protected]

Leisure Self

6/10

Pleasant

25 Jul 2024

Kristie

The internet/WiFi was not working. Could not get a paper receipt at check out.

Leisure Family

4/10

Poor

24 Jul 2024

Elizabeth

It was safe, but the property was not kept up, the rooms were not all that clean. I should have not had high expectations because it was very inexpensive. You do get what you pay for here.

Leisure Family

2/10

Poor

22 Jul 2024

Jayson

Very dirty, everything had to go and buy stuff to put on top of bed and pillows. Was afraid to even take our shoes off inside the room. And mold was in the AC unit and bathroom, the sink was leaking on the floor no towels in room at all. And lights didnt work.

Family

6/10

Pleasant

22 Jul 2024

Harmony

The room was a little dirty. The shower curtain had a huge rust stains. The breakfast area was dirty, counters filthy. Came in late to check in and took forever for someone to show up at the front desk. Finally had to call then hotel to get someone to come down.

Leisure Family

8/10

Excellent

09 Jul 2024

Laura

Lots of places to go eat, really close .

Leisure Family

10/10

Exceptional

05 Jul 2024

Sara

Did not hv hot water.

Leisure Family

2/10

Poor

04 Jul 2024

Rachel

We checked into the room, spent about 5 minutes in it and decided to get back in the car and drive the remaining five hours to get home. The bed linens were yellow and stained, the towels were stringy and rough, and there was a dead bug in the tub. I didn't feel comfortable with having my family stay in a room like that.

Leisure Family_with_children

8/10

Excellent

30 Jun 2024

David

Room 129 needs to have an extension cord/or multiplug electrical plug to connect the desk lamp is usable.

Leisure Self

8/10

Excellent

25 Jun 2024

Verified traveler

Great deal and a great stay!

The hotel was so clean! We were pleasantly surprised that we got such a great rate on such a well-maintained property. There was not only parking, but covered parking! What a treat!

Friends_and_family Family

10/10

Exceptional

25 Jun 2024

Violet

Friendly

Leisure Family

10/10

Exceptional

24 Jun 2024

Corie

Very affordable!

Leisure Family_with_children

2/10

Poor

22 Jun 2024

Theodore

No one was manning the desk. Client before me had been waiting 35 minutes. I finally found my key behind the desk on a sticky note with my name. The office was littered with trash and boxes. Wont stay at this place again

Leisure

4/10

Poor

22 Jun 2024

Michael

This place is tired. Linens worn out. Needs a refresh. Alright for a quick overnight.

Leisure Self

2/10

Poor

17 Jun 2024

Robert

Very nice staff, but awful hotel. Former Motel 6? Iron burn on the carpet, torn curtain, uneven/unsafe bathroom tile, horrible pillows. Terrible continental breakfast with spoiled milk. Parking under the hotel where the door was open with access to the elevator at all times for anyone wandering through; no need to go through the lobby! We chose it for the Wyndham name; I won’t make that mistake again.

Leisure Friends

6/10

Pleasant

14 Jun 2024

David

Bed sheets and pillow cases have an odor, recently stay at the wingate in clearfield pa, totally different hotel , clearfield was very clean ( stayed five weeks there , every different room was very clean and fresh unlike this place) ill be looking for a different hotel tomorrow

Business Self

6/10

Pleasant

14 Jun 2024

Julliet

The hot water wasn’t working. The shower and the shower curtains were dirty. The beds and the beddings smelled musty. Place isn’t clean at all.

Business Family

2/10

Poor

06 Jun 2024

Verified traveler

Needs to be updated

The room was dirty with stains on the sheets. Socks were black after walking on the floors. Fire detector in room was hanging by wires. Room across from us had a bathroom flood and the guest had to find a mop in the cleaning closet, clerk didn't help!

Friends_and_family Family

6/10

Pleasant

04 Jun 2024

Diane

Hotel was quiet even though it was completely booked. Pet friendly. But i had an issue with check out. Nobody at the counter. After waiting a little some helped me by speaker

Leisure Family

2/10

Poor

02 Jun 2024

Verified traveler

No hot water in the sink or shower, wall had a hole in it,no breakfast was served like advertised,gnats were flying around in the breakfast area,staff was no where to be found for checking out

10/10

Exceptional

01 Jun 2024

Bill

Could use some upgrades

Leisure

8/10

Excellent

30 May 2024

Verified traveler

Good stay

Good room for the price. No frills, just a basic bed and shower. Was clean and a good stay.

Partner

8/10

Excellent

29 May 2024

Kathleen

Outdated

8/10

Excellent

24 May 2024

Courtney

The back glass door to the hotel was propped open from the parking area, which is unsafe. The curtain on the window was ripped, and breakfast service was not available even though all the equipment was there. The grass outside the hotel looked like it had not been mowed in months. I felt like I was in Schitt's Creek. EW DAVID!

Leisure Pet

6/10

Pleasant

24 May 2024

Clarissa

I have stayed at other Wyndham properties before and therefore expected a particular standard. This hotel is run down - the elevator inspection paperwork was dated from 2018. I arrived late at the location, and an employee came to check me in. At the front desk there was a sign saying that they were short staffed and therefore no breakfast would be available. I suspect that my sheets were not clean - but it was late and I had no other option. I would not stay here again. There are better options in Somerset.

Leisure Self

6/10

Pleasant

20 May 2024

Lois

Despite saying it’s a smoke-free environment, our room reeked of smoke. Housekeepers should have noticed this. Also, the desk is unmanned. It took at least 10 for someone to come to check us in.

Leisure Partner

8/10

Excellent

20 May 2024

Melody

It was warm and adequate. Couldnt talk to a real person on phone. Did not know that \"limited staff\" meant no coffee in a.m. but was ok..McD was next door. For price, was great!

2/10

Poor

16 May 2024

Justine

The room had bedbugs there was no breakfast even though they advertise breakfast from 6-10am. there was nobody working there nobody at the front desk no housekeeping it was like a ghost hotel it was dirty the carpet Smelled it was just a horrible experience all the way around

Leisure Friends

6/10

Pleasant

12 May 2024

Kyle

Comfortable room, no hot water

Room was comfortable and clean. However no hot water in the shower or sink, very disappointing.

Partner

6/10

Pleasant

10 May 2024

Carrie

Room was clean & the staff was limited but friendly. Off season so no breakfast. Great value for the cost and easy off highway

Business Partner

6/10

Pleasant

04 May 2024

Erin

Property is about to do a full renovation so the building is rundown and there was no breakfast.

Leisure Family

2/10

Poor

26 Apr 2024

Amy

Upon arrival we noticed a sign letting us know that breakfast has been removes to save money. Upon entering the room I learned that there is no cable or way to fix our connection. The bathroom also smells stale in a way i cant describe

Business Partner

8/10

Excellent

22 Apr 2024

Richard

The grass needed cut. I did like where we could park our car at. Very good idea. There was a lot of places to go get something to eat near by. We would stay there again in the future.

Leisure Partner

2/10

Poor

22 Apr 2024

Hector

That hotel is abandoned. We stayed Monday-Thursday but, we never saw one employee only when we checked in. The property is nasty no one cleans it’s and disgusting. I will never return there for sure. It was a nightmare there. Also they say breakfast included but they don’t even have coffee or water, nothing….Its a ripp-off

Business

4/10

Poor

14 Apr 2024

Max

Poor customer care or hospitality service.

Front desk number does not work.
Every time we went down to see front desk, nobody was around even after ringing the bell.
Didn’t not provide cleaning service.

Partner

6/10

Pleasant

13 Apr 2024

Alan

The hotel is quite run down. There's never anyone on the front desk so you have to call and they send a janitor who is talked through the check in process over the phone by head office. It was advertised with breakfast but for $55/night what can you expect

Leisure Self

4/10

Poor

09 Apr 2024

Jennifer

I booked this purely because they provided breakfast, but upon checking in there was a sign that said due to staff shortages there was no food.

The hallway from the parking lot to the elevator reeked of weed, the room itself was dirty; the towels were tagged and the bathroom mirror was covered with dirt and old toothpaste. The beds were okay but nothing to brag about. The walls and light sconce were dented, and the walls in the hallway were peeling/water stained/dented as well. The only plus was the poor overworked staff member who was beyond friendly.

You get what you pay for, but they really need to update the room pictures on this property because whomever did it did a great job at making the property look nicer than it actually does. If you're looking for a cheap place to crash, this is a great option, but I won't be back.

Leisure Family

6/10

Pleasant

31 Mar 2024

Verified traveler

It was ok

Our stay was ok. They said that there was a breakfast available; however, when we went down to the lobby there was nothing but coffee. They stated due to staff shortages they were closing their breakfast. We were not told about this prior. When we tried to get orange juice there was none, and the tray was disgusting.

We did like that our car was safe from the weather and there were cameras down there.

The hot water in shower wasn’t very hot, just warm.

We did enjoy our time there. We were unable to hear others beside us.

Friends_and_family Family

10/10

Exceptional

31 Mar 2024

Ethan

Manager is top rate

The manager (John) bent over backwards to help me with a problem with Hotels.com. Earned himself a loyal customer.

Business

6/10

Pleasant

28 Mar 2024

Potato

Had an issue almost immediately, however the staff did take care of the initial problem. The cleanliness could come up a little.

Leisure Family

10/10

Exceptional

15 Mar 2024

Pearl

will return again....

6/10

Pleasant

14 Mar 2024

Milton

They are selling it as if it were breakfast, but they are not serving it.

Business Friends

4/10

Poor

08 Mar 2024

Anthony

They did not have the Direct TV set up before we arrived. There was no mention of \"off season\" and being short staffed so pretty upset when no breakfast. Very dingy and cold. Drunk ass customers in other rooms were a nuisance

Leisure Family

10/10

Exceptional

05 Mar 2024

Derrick

Place is HOTEL clean inside, though outside looks very Motel-ish. They say they’re remodeling outside soon though.

Business Self

6/10

Pleasant

24 Feb 2024

Madison

The hotel was a great price for what we got only thing that was disappointing when we got there there is no free breakfast which was what I was looking for with getting a hotel for 3 nights. It said on this site there was with a nice picture of it but it was closed the whole time due to short staff. Still a nice place for the price.

Partner

4/10

Poor

20 Jan 2024

Jason

1) Despite the listing saying “Free Breakfast”, there was no free breakfast.
2) Bathroom light didn’t work. Tried to call front desk, but no answer. Just dealt with dark bathroom.
3) Nightstand had dried liquid on it. Clearly not cleaned.
4) Outlet cover broken and exposes wires from outlet. Simple fix, but hotel chose to ignore it.

This hotel is the epitome of “you get what you pay for”. It is old, not very clean, no breakfast, and the beds are uncomfortable.

That said, I paid $55/night, so maybe I shouldnt be surprised.

Leisure Family

2/10

Poor

15 Jan 2024

David

Stay somewhere else

Terrible customer service

Self

6/10

Pleasant

23 Dec 2023

Michael

Elevatpr areas need cleaned and refreshed. Room was freezing until i turned yhe heat on, hallways remained cold. No security to access the interior of building and hallways.

6/10

Pleasant

22 Dec 2023

David

We booked this hotel as it was advertised with breakfast included. When we arrived, there was a note at the front desk . . .breakfast not included. They need to update amenities listing in the Hotels.com ad.

We spend 30-40 nights a year on the road, and the bedding was the most uncomfortable to sleep on that we've slept on in years.

Partner

8/10

Excellent

22 Dec 2023

Cindy

They had a terrific rate because. They are for sale rooms clean hallways cold because not a lot of guests no breakfast because of huge discounts on room it would have been nice to have coffee in the morning

Leisure Self

6/10

Pleasant

09 Dec 2023

Marlene

Okay for a place to sleep 1 night..price is low and you get what you pay for.

Leisure Partner

10/10

Exceptional

03 Dec 2023

Alan

Staff was very accommodating

Friends_and_family Family

2/10

Poor

02 Dec 2023

James

It was difficult to summons someone for check-in.(at 4PM!) Upon inspection of the room, tile was broken in the bath room,light shades were broken, and the bedding was dirty (not just stained but DIRTY) a call to the front desk resulted in repeated busy signal. A trip to the front desk produced absolutely no-one to address the problem We put the keys in the drop box and left to find better accomodations

Leisure Partner

8/10

Excellent

28 Nov 2023

Tammi

Staff was great. Decent room but fridge didn't work and building needs work

Business Partner

8/10

Excellent

04 Nov 2023

rebecca

The only thing i didn’t like was the coffee was so weak i could see the bottom of the cup! But everything else was good!

4/10

Poor

29 Oct 2023

Charles R.

Older property questionable internet unable to reach desk from room phone and no ice machine on 2nd floor. Go elsewhere.

Business_and_leisure Partner

2/10

Poor

27 Oct 2023

Jennifer

This was a budget hotel, but room dirty and our shower was frigid cold. Other rooms had hot showers. Tried to discuss this with staff, and management, but immediately met with hostile, disinterested staff, and manager.

Business_and_leisure

10/10

Exceptional

19 Oct 2023

Joan

Check in staff very nice.

Leisure Friends

4/10

Poor

19 Oct 2023

Dnyaneshwar

Add some god options in breakfast
And mainly Replace carpets

Leisure Family_with_children

8/10

Excellent

16 Oct 2023

Benita

This was a good property for the price.

8/10

Excellent

15 Oct 2023

Lindsay

Quick check in breakfast was good staff was nice!!

Leisure Family

2/10

Poor

15 Oct 2023

Michael

Never again

Bad place. Not kept up at all. Bed way too soft. Bugs present. Staff gave little appearance to care.

Friends_and_family Family

8/10

Excellent

14 Oct 2023

Walter

Price and cleanliness didn’t like no one at the front desk

Leisure Self

4/10

Poor

14 Oct 2023

Ralph

Place is a dump in a very depressed area.

Leisure Family

6/10

Pleasant

13 Oct 2023

Mark

The night manager assured us we wouldn't hear traffic she was mistaken or... otherwise the stay was as we hoped...a place to sleep enroute.

Leisure Partner

8/10

Excellent

10 Oct 2023

Desiree

The staff was super sweet, and the breakfast bar had a great selection. My mom is mobility challenged so I got us an accessible room, and they set up the shower perfectly

Leisure Pet

4/10

Poor

08 Oct 2023

Barb

The heating unit didn’t work. The hair dryer didn’t work either.

Leisure Family

2/10

Poor

07 Oct 2023

FRED

Display should be condemned and torn down. Room smelled missing toilet products. Television was not working. Overall extremely unsatisfied.

Leisure

4/10

Poor

06 Oct 2023

Verified traveler

Older out dated motel. Questionable at best. Stained sheets and comforter on bed. Room was not locked when entering room. No lock on either entry into hotel. Not very secure.
Noisy aircondioner heater unit.

Partner

8/10

Excellent

06 Oct 2023

Verified traveler

Very nice place to stay and highly recommended

The employees were very friendly and extremely helpful. The room was clean and cozy. They even allowed us to keep the room for a few additional hours at no cost because I had somewhere to go and my friend needed somewhere to stay.

Friends_and_family Friends