Ameristar Casino Hotel Vicksburg

4/10

Poor

11 Apr 2026

Jah-Nice

This hotel appeared to be one of the better hotels in Vicksburg, however the staff

8/10

Excellent

03 Apr 2026

Deborah

N/A

Partner

6/10

Pleasant

23 Mar 2026

Charles

I guess I'm old fashioned, but I expect the hotel to clean the room and make the bed unless I refuse the service. No in room coffee and no bar soap. My parking spot was large enough to get my car into it.

Partner

4/10

Poor

20 Mar 2026

joel

Hotel is a little bit of a dump. Not recommended.

2/10

Poor

17 Mar 2026

Melissa

It looked nothing like the room I booked on line. The furniture in the room needs to be thrown away or cleaned at minimum. The sheets on the bed weren’t even fitted, it was a flat sheet just shoved under the mattress. Every mirror had finger prints and I think they forgot to vacuum for at-least a couple months. Plus every time the air kicked on, it made this loud clunk noise. The entry way and bathroom floors were awful. Grime in the corners an forget about being barefoot on that carpet lol No one could pay me enough to stay there again

Self

4/10

Poor

12 Mar 2026

Benedict

Safe didn't work I just can't be overall. Smelled funky. Bed was made weird. Just a weird vibe overall.

8/10

Excellent

10 Mar 2026

Tyrone

The front desk staff was great! Parking was plentiful and the shuttle to the casino was an added plus. The bed was comfortable and the room was quite. Fridge in the room but no microwave. There is a microwave in the lobby though. No room service because the hotel is separate from the casino. Just a vending machine. They're in the midst of renovating the hotel. The room we had was renovated but there was still the same old worn furniture in there. Maybe that'll get changed out later. But we enjoyed the stay.

Friends_and_family Family

6/10

Pleasant

06 Mar 2026

Troy

Easy access off of the freeway. Property is a bit tired and needs some upkeep. Staff was friendly and helpful!

Family

10/10

Exceptional

27 Feb 2026

Mauricio

Excellent customer services

10/10

Exceptional

27 Feb 2026

Julio

Clean room, great staff, comfortable bed and top of the line linens. The area is urban and close enough to restaurants.

Partner

6/10

Pleasant

24 Feb 2026

Randy

Cleanliness

Partner

8/10

Excellent

24 Feb 2026

Ted

Very clear and very curious staff

Self

10/10

Exceptional

14 Feb 2026

Gloria

Very friendly staff clean room

6/10

Pleasant

10 Feb 2026

Carlos Enrique

Hotel was rundown

Business Self

8/10

Excellent

08 Feb 2026

Kathy

The room was clean & comfortable. A little short handed at the reception desk.
Had to request a blow dryer twice, but i got one.

8/10

Excellent

23 Jan 2026

nicole

Some hair in bathroom and shower was not hot but overall decent

Friends_and_family Family

10/10

Exceptional

22 Jan 2026

Darrton

Everything was good

6/10

Pleasant

10 Jan 2026

richard

I didn’t do breakfast.

Self

10/10

Exceptional

06 Jan 2026

E

Room was perfectly clean, staff was corteous and problem solvers.

8/10

Excellent

06 Jan 2026

Nathan

Acceptable

Business Partner

8/10

Excellent

06 Jan 2026

Julie

It was a good stay

Friends_and_family Friends

8/10

Excellent

15 Dec 2025

Vickie

Staff was great. Room comfortable and quiet. Only complaint would be they do not have breakfast included. Convenient location. Enjoyed our stay.

Partner

4/10

Poor

13 Dec 2025

Laila

The staff was wonderful, but the room was nasty. There was hair in the bathtub from someone shaving. :(

I was then given a different room, and the air did not work, and the room was not much better than the first now

Leisure Family

4/10

Poor

03 Dec 2025

Kathy

The check in lady was rude. I walked in after driving in rain for 7 hours, and as she was helping someone at that time. She then raises voice saying are you checking in? It was around 2pm. I said yes, and she then says rudely check in is at 4pm. Then says unless you want to pay extra for early check in. I told her, yes that’s fine. After she finishes up with the customer, I walked up. I guess what I was expecting, since I’ve worked in the hotel industry, is her to be more polite. She could have waited til she was done with the customer, instead of saying all this while helping him. Most the time, I find the desk clerks usually at least say let me check and see if we have any clean rooms available. Check out is 11am, so surely by 2pm there’s something. But, when I received a free room, I booked. I had no idea it wasn’t connected to the casino. So, it was a minor inconvenience, since it was raining, and I just drove 7 hours. I didn’t feel like getting back in car and drive to casino. Hotel was okay. It definitely needs updating, and should offer coffee and water in lobby, but doesn’t.

Leisure Self

10/10

Exceptional

01 Dec 2025

Mechelle

It was ok

Leisure Partner

6/10

Pleasant

30 Nov 2025

Patricia

The room had lightbulb blown from lamps, smoke detector chirping that needed a battery replacement and a continuous running toliet after flushing.

Leisure Self

2/10

Poor

19 Nov 2025

Robert

Dump

6/10

Pleasant

17 Nov 2025

Robert

Not connecting to casinos

Business

10/10

Exceptional

15 Nov 2025

Patrick

Clean rooms, good price

Self

10/10

Exceptional

15 Nov 2025

Anissa

Hot tub was great. Had some black stains on bottom. A little more time and attention and with correct cleaning products could have been fixed and could be. Edges around window area not vacuumed, crumbs on the floor in the corners. Fridge did not work, was hot. Empty bottle of conditioner in shower. Half a roll of toilet paper in bathroom was all there was. Tv menu for information on dining etc out of date and did not work. Tall lamp in front of window did not work. No information regarding hotel or local info left in room like most hotels you get some sort of pamphlets etc.
Could never get the Penn play app to work when we got to the casino no one asked if we had the card or would like to sign up. Casino could definitely use some help in the customer service area as far as employee interaction with guests. I have worked in CS as a manager most of my life and we were only greeted by the young woman when we entered the casino. No hi how are you etc the entire time in the casino and we were there for about 2 hours. Drinks just a woman walking around saying drinks out loud as she walked around. Too impersonal, you get that at a ball game. How about having staff approach guests asking if they would like a drink alcoholic or non. Not done here. That does make a difference. It wasn't very busy and casino employees seem to be there physically but mentally checked out. Customer service skills seem to be a thing of the past. A simple hello and how are you, can I get you anything.

Partner

10/10

Exceptional

14 Nov 2025

Courtney

Room looked great and front desk lady super nice!

4/10

Poor

13 Nov 2025

elizabeth

Parking was fine.

6/10

Pleasant

12 Nov 2025

Mark

No breakfast to be had. Casino is separate from hotel. Limited items on menu. I did not feel safe anywhere around the Casino. Will not return. No mention of ongoing renovations.

Leisure Self

10/10

Exceptional

10 Nov 2025

Kelvin

Great stay

6/10

Pleasant

05 Nov 2025

Marion

desk had watermelon juice and seeds dried on it, and no microwave

Leisure Partner

8/10

Excellent

05 Nov 2025

Marion

We were walked in on by a employee to ask if everything was alright. Wife did not like it. should have knocked and waited for us to open the door every disconcerting.

Leisure Partner

6/10

Pleasant

27 Oct 2025

Richard

Hotel was dated but clean. Bedding was good and it was quiet. Hotel staff were friendly. Didn’t like the $50 deposit for incidentals. Asked for a late check out and was told it would cost $10 to extend by one hour. Asked them to hold our luggage for a couple hours and they said they couldn’t do this. Casino was dated, very smoky, and slots were very tight.

Business Partner

4/10

Poor

17 Oct 2025

Johnny

Room is kinda dated. At 10pm at night you find out tv does not work. Cable box not even hooked up. Was suppose to be a jetted tub. 2 out of 6 jets actually work, no air for circulation. Should have stayed at the LaQuinta.

Leisure Family

4/10

Poor

14 Oct 2025

William

not good

Business_and_leisure Partner

10/10

Exceptional

11 Oct 2025

Angela

Great stay. Comfortable beds. Clean room.

Partner

2/10

Poor

10 Oct 2025

Jodi

They did not have a room for me. I had to find another hotel.

Business_and_leisure Self

6/10

Pleasant

08 Oct 2025

Tim

People loitering in the parking area in the evening with staff. Sitting in cars in the areas set up for customers, such as the loading/unloading area. Always someone in the outside area that appear to be hanging around to visit. Did not give us a safe feeling at all

Leisure Partner

10/10

Exceptional

06 Oct 2025

Ronney

The room was very nice for the price . When closing curtains there were lots of spider webs . Ac was exceptionally cold . Will stay again !

Partner

8/10

Excellent

05 Oct 2025

Brandy

One of the beds was broken, and leaning to one side. Made for a very uncomfortable sleep. Room smelt like smoke, even though it was a nonsmoking room. But other than that, it wasnt too bad.

Leisure Family

4/10

Poor

01 Oct 2025

Lizette

The room smelled really bad. Would not stay here again.

Leisure Family

2/10

Poor

27 Sep 2025

Rick

The casino in particular is in terrible shape. The hotel is up the street from the casino and not in a safe neighborhood to make the walk at all.

The hotel didn't have my room even though it was paid for in advance. They tried to downgrade my room so I asked them just to cancel instead.

Definitely will not be back.

Business

10/10

Exceptional

27 Sep 2025

Dominic

It’s a small town with a casino. The people are nice. Eat at Tommy’s bbq

Business

10/10

Exceptional

24 Sep 2025

Cameron

The Hospitable Staff!

Business Self

10/10

Exceptional

24 Sep 2025

William

It was nice and easy to access. All of the staff and employees were excellent hosts.

Leisure Self

8/10

Excellent

24 Sep 2025

Davey

Everything was really nice

Leisure Partner

2/10

Poor

19 Sep 2025

Montera

This property is very unprofessional and I will never stay there again

10/10

Exceptional

16 Sep 2025

Penny

Casinos close to i-20 close to grand daughter and grand children.

Leisure Partner

2/10

Poor

16 Sep 2025

Clinton

Host and manager are terrible customer service.

10/10

Exceptional

12 Sep 2025

Thomas

There was no disappointments at this hotel. Good shower pressure, thick towels, generous bottles of shampoo, conditioner and body wash. All my resturant meals were very good. Great chili.

Leisure

10/10

Exceptional

04 Sep 2025

rodger

Very nice hotel and Excellent for the price.

Leisure Family

10/10

Exceptional

03 Sep 2025

Kesha

Slept well

We only slept here then left 8hrs later. The beds were comfy and our room was clean. For the price it was excellent. The hallway is a bit noisy with employees and other guest talking loudly as they pass the rooms.

Friends_and_family Family

10/10

Exceptional

31 Aug 2025

Dominko

Awesome stay!

Business_and_leisure

10/10

Exceptional

30 Aug 2025

Cassandra

Everything was great! Very friendly and professional staff.

Business_and_leisure Self

8/10

Excellent

28 Aug 2025

CHERIE

The staff was phenomenal. The bed was very comfortable and we really enjoyed their pillow selection. The room cleaning was average. We found long black hairs on bathroom floor and feet got dirty from walking on the carpet. No hair dryer. No restaurant at the hotel itself - you have to go across the street to the casino. No shuttle to the casino or restaurants. We visited the casino but card games were too complicated and expensive particularly for a slow Wed night. We ended up going to a neighboring casino.

Leisure Partner

4/10

Poor

22 Aug 2025

Shaydrieme

Hard NOOOOOOOOO.......First of all, the rooms are a little outdated and NOT as clean as expected. There was dirt in the corners of the bathroom, a slight odor in the room that resembles an old carpet smell, the shower curtain was cream colored with black colored grime/dirt/mildew/mold on it, and the tub needed some cleaning. The only good thing about this hotel stay was that there was a bed to rest for the night after driving 7 hours straight from Houston, TX. I would recommend updating of the rooms from carpet to tile flooring which can be easily mopped with BLEACH, replacing the shower curtains every so many months, and BLEACH to clean the rooms. The condition of the rooms should be unacceptable in 2025.....would NOT recommend!!!! I stayed overnight ONE night and checked out. DO BETTER!!!!!

Leisure Family

10/10

Exceptional

12 Aug 2025

Steven

Great front desk ladies!!

6/10

Pleasant

12 Aug 2025

Nathan

Hotel is not with the casino. No dining available at hotel. Modest coffee bar and vending machines were the only offering. Hotel needs to spend a little money in upkeep but it’s obviously slow for them. Staff was very kind and helpful.

Leisure Family

10/10

Exceptional

01 Aug 2025

Tierra

I enjoyed the in room hot tub

Leisure Partner

2/10

Poor

31 Jul 2025

Melissa

Absolutely Disgusting – Do Not Stay Here

This was by far the worst hotel experience I’ve ever had. The room was filthy, smelled awful, and was infested with bugs. It was so bad that we turned around and left immediately—there was no way we could safely or comfortably stay even one night.

I informed the front desk immediately, and they assured me that I would receive a refund. That was a lie. Now they’re completely ignoring Expedia’s calls and refusing to cooperate to issue the refund I was promised.

This place is a scam. They know their rooms are uninhabitable and yet still take people’s money. I’m currently disputing the charge through my bank because neither the hotel nor Expedia has done the right thing. If you value cleanliness, safety, or customer service—do NOT book this hotel.

To the hotel: You need to do the right thing and contact Expedia to release my refund immediately. Stop dodging responsibility

Leisure Family_with_children

8/10

Excellent

31 Jul 2025

Allen

Friendly and good service

Business

8/10

Excellent

29 Jul 2025

Susan

The person checking us in was so delightful! She was able to answer all our questions and treated us so nice.

Leisure Family

8/10

Excellent

28 Jul 2025

Timothy

It was ok

Leisure Partner

8/10

Excellent

26 Jul 2025

Jonathan

Was a good stay in a good location off the interstate.

10/10

Exceptional

25 Jul 2025

Deborah

i loved the price.

Leisure Partner

10/10

Exceptional

23 Jul 2025

Cathy

The one thing that left a mark on me was how kind and sweet and helpful. Leslie was in the breakfast area. That woman loves her job and is so extremely pleasant. She couldn’t do enough for everybody to make sure all their needs were met. Please find a way to recognize her. It’s extremely pleasant to find somebody who likes their job and enjoys helping you.

4/10

Poor

19 Jul 2025

Randy

No Restaurant

Business

4/10

Poor

18 Jul 2025

Clay

Room was nice but they are still under Covid restrictions. They no longer offer a shuttle or continental breakfast and they restrict internet usage. As much as I paid for the room I should be able to use a gaming console or tablet on the internet if I choose to.

Leisure Family

2/10

Poor

02 Jul 2025

Amanda

This hotel is advertised as the stunning place on the river which it is not. The casino is on the river & the hotel is up the hill across the street. The hotel smelled terrible, was dirty, didn’t have the option to get snacks or drinks on site. The room was worse. I have a two queen bed room. When we sat down on one of the beds it flipped up. The bed was broken. I told the check-in & they didn’t seem concerned at all. The toilet leaked water & the room smelled like mildew. The only thing that worked was the ac.

Leisure Family

8/10

Excellent

20 Jun 2025

Arthur

There was a woman that was yelling all night. She woke me up 4 times during the night. Someone was smoking in the elevator.
The city of Vicksburg was very run down. There was the smell of smoke and weed throughout the city.

Partner

8/10

Excellent

18 Jun 2025

LeeAnn

Was not attached to the casino. It is about a 5 minute walk to casino. Food options are limited in the area. Staff was absolutely wonderful.

Leisure Family

4/10

Poor

08 Jun 2025

Megan

Absolutely disgusting

There was pubic hair in the jacuzzi tub drain. No hot water in the shower. Smelt like old stale cigarettes. When we first checked in we had booked three jacuzzi king suites. They only had two booked even though the receipt showed three. The front desk manager told me there was nothing that could be done, until I lost my mind and then boom four jacuzzi suites became available.
The hotel isn’t even with the casino it’s across the street and their is no shuttle or transportation to and from

Partner

2/10

Poor

06 Jun 2025

Mindy

The website was deceiving because it is not part of the casino nor easily accessible to. It is a car drive away. The room smelled and was very run down with headboards falling off the wall. Shower leaked and sheets had cigarette burns in them. Very disappointed.

Leisure Family

10/10

Exceptional

04 Jun 2025

Cheryl

I love staying here. It always has great customer service and very clean.

Leisure Self

10/10

Exceptional

02 Jun 2025

Randy

Great one night stay for an awesome price!

Business

4/10

Poor

30 May 2025

Christopher

No shuttle to casino. No restaurants at the actual hotel. Asian restaurant was truly awful. Rooms, at best, were adequate. No handicap rooms.

Leisure Self

6/10

Pleasant

28 May 2025

Alejandra

Cheap, dirty hotel room. Beds were very hard, lamp shades stained, tub dirty. It was fine for just an overnight stay, but wouldn’t stay here again.

Leisure Family

4/10

Poor

26 May 2025

Tammy

Not the cleanest. Sketchy guests.

Leisure Partner

6/10

Pleasant

22 May 2025

Lakysha

Average

Leisure Family

6/10

Pleasant

13 May 2025

sheri

This property is misleading the casino and restaurants are not on the property its across the street down a steep hill, there was no transportation available to get there, the pool they advertised is not open. I had to ask for clean towels 3 times and still didn’t get them I had to grab housekeeping on the third day I was there in the hall! I don’t recommend if your staying there with a 11 year old!

Leisure Family_with_children

4/10

Poor

12 May 2025

Michelle

Housekeeping didn’t collect dirty nor bring clean towels.

Leisure Family_with_children

6/10

Pleasant

11 May 2025

Jeremy

Nnn

Leisure

8/10

Excellent

30 Apr 2025

mitchell

Just a little dirty in the room

Business Self

4/10

Poor

25 Apr 2025

KenDeTrick

Poor service

4/10

Poor

23 Apr 2025

Verified traveler

Do the Right Thing

Not good right away because right off that bat arrived at 248 to check in no one was in lobby or at desk I stated checking in she check in is 300 I said it is 250 she then said actually it’s 248 and she could check is in at 300. No other guests was ever there then at 300 she called us that we now can check in so petty. Not even going to waste more words to describe my stay.

Partner

8/10

Excellent

21 Apr 2025

Annie

Not impressed for the buck!

It was a very nice atmosphere. But the room furniture needs updated or repaired, and housekeeping was very unsatisfactory. Our bathroom was not clean at all. The floor and shower were still dirty. The carpet felt sticky. If these things would improve I wouldn’t mind staying again. But very disappointed for what we paid for the room.

Partner

8/10

Excellent

16 Apr 2025

Stefano

Nice staff, descent hotel.

Business Partner

6/10

Pleasant

16 Apr 2025

Verified traveler

Old and tired

Leisure Self

10/10

Exceptional

09 Apr 2025

Gary

It was fine

2/10

Poor

09 Apr 2025

Suzan

Hotel is in need of many repairs. Safe was broken, dressers has broken doors, mini fridge not working, nasty stains on furniture, tables appear to be used for a chopping block, they ration the in room coffee, no shuttle to casino that is 1/2 mile away, no restaurant, no guest laundry, luggage cart only available to use if you surrender your id….. just to mention a few things

Business_and_leisure Family

2/10

Poor

01 Apr 2025

Chimene

The hotel is not connected to the casino, and the room was outdated.

Partner

4/10

Poor

30 Mar 2025

Lindsey

Staff was rude. Property was in disrepair: half the ice machines don’t work which means having to go to a different floor to find ice. There was scat in my room, a little animal turd of some variety. I was afraid to find out where it came from. Also, it’s not at all clear when booking that the hotel is not even on the same side of the street as the casino AND there is no longer a shuttle to the casino. You either have to walk or drive. I walked and I was followed back to my hotel by a shady character named “Memphis.” After that encounter I didn’t leave the safety of the hotel. I even made sure to repark my vehicle (once I knew the coast was clear) to a park of the parking lot that was visible from my room and well lit. I would not recommend staying here if you are a woman traveling alone.

Leisure

4/10

Poor

28 Mar 2025

Kandy

Disappointing

We were excited after a long drive to stop at a hotel casino and enjoy a few hours of fun. The hotel is not attached to the casino and is actually across the street on a separate property.Then,we did not get the non-smoking, queen room that we reserved. The front desk person had an attitude that just because we booked it is not what we get & tried to put us in a smoking room, we refused and ended up with a two double accessible room,. The ice machine did not work on our floor or the floor above us, the hot tub was closed & filled with rocks.

Partner

6/10

Pleasant

26 Mar 2025

Brian

They charged my card 400 something dollers after i payled through expedia they requested my card for the depsoit then personally charged my card with a pinpad signature i didnt authorize 3 times

Business Pet

2/10

Poor

19 Mar 2025

Brian

No complimentary breakfast or casino shuttle and the hotel made 400$ worth of unauthorized transactions

Business_and_leisure Pet

6/10

Pleasant

17 Mar 2025

Jerimy

Housekeeping never came to take out trash or replace towels. The fridge was horrible. We had to keep turning it back on every two hours. There was no microwave. The ladies at the front were AMAZING.