Name: Holiday Inn Vicksburg
Address: 115 Cypress Centre Blvd, Vicksburg, 39180, US

6/10

Pleasant

01 Aug 2026

Christina

The staff was extremely nice and helpful. The rooms were ok but not the cleanest. There was some mold on the shower and the room had a musty smell to it. Wasn’t terrible and was good for the purpose for an overnight visit.

2/10

Poor

18 Jul 2026

ADD

The elevator was out of service, so the desk workers had to power it up in order to go to the third floor, but when they were busy the wait was unacceptable for them to manually open the elevator doors. We took the stairs, but be it that my wife is disabled, that created challenges for her. In the room, I was told to contact the front desk when we were coming down and they will send up the elevator. The problem was the phone in the room had no phone cord, so kind of made it impossible at the moment. I did call back in from my cell, to inform them of that and also that the remote for the TV did not work. I received another remote the next day and was still the same. I was contacted by your staff prior to check in to be sure that I needed the room I booked, I would have appreciated a heads up that the elevator was out of order, so that I could have made sure there was a room available on the bottom floor or if had to find another hotel. With the question of what could be done, I would like to have my stay refunded, this would satisfy us.

Family_with_children

4/10

Poor

13 Jul 2026

krisan

The staff was pleasant and accommodating but the room wasn’t ready by check in time and the elevator had to be manually opened by a staff member from the maintenance room.

2/10

Poor

07 Jul 2026

Marlo

Well I want to start off by saying. I was a little skeptical of our stay. The ceiling in our room (219) had black spots all over ceiling. Didn’t think much of it until our second night. It was pouring raining outside. Laying in bed and heard water running. It was literally raining in our room. Go down to front desk girl was like we have somebody on the 3 rd floor complaining about the same thing. So she wanted to move us to the 3rd floor. I said absolutely not. Wasn’t sure if we would deal with the same issues. So she gave me towels until we checkout the next morning. So I am convinced now that the black spots on the ceiling is black mold from the 3rd floor. This is totally unacceptable. I’m not sure how these rooms aren’t inspected daily. I have video and pictures to show proof. I want someone from Holiday Inn or the owners of this property to contact me. How do you have 2/3 floor rooms and it’s literally raining inside? And this has to be an ongoing problem because the paint around the window was all bubbled up like water has been sitting for a long time.

Friends_and_family Family

2/10

Poor

05 Jul 2026

Sarah

Arrived at hotel and room was already prepaid. Took staff member at front desk over 30mins to check me in. She could not figure out how to check in a prepaid room from expedia. The next morning I check and she has charged me a second time for the room aswell. All the elevators were broken and the room was old, outdated and not very clean. As someone for loves IHG hotels, this is the worst one we have ever stayed at!

Partner

4/10

Poor

26 Jun 2026

Cindy

Elevator was not working. Front desk lady had to manually push a button for us..She told us it had been out for 3 weeks. Our room phone did not work so we had to use our own phone to call her for an elevator.

Friends

2/10

Poor

17 Jun 2026

gary

the hotel has not notified the booking sites that their elevators have been out for weeks and after arriving after 10:00 PM to check in we were told. I had asked for a refund but NO was the answer......... shame on both Hotels.com and Holiday Inn for have the elderly have to carry their luggage up 3 flits of Stears

8/10

Excellent

14 Jun 2026

isaac

The bed was damp like. the cart that's used to carry luggage was in some one room.

Partner

2/10

Poor

13 Jun 2026

Brittany

Worst holiday inn we have stayed in. The room was showing its age with missing baseboards and cracked tiles. The carpet was damp and musty and I’m not even sure it has been vacuumed in some time. The bed was surprising nice with very clean linens. Everything else was just very disgusting. Won’t be staying here ever again.

Family_with_children

10/10

Exceptional

09 Jun 2026

Sharon

My Favorite

Self

10/10

Exceptional

04 Jun 2026

George

can't recall specific details as I'm doing this several days after our stay

Partner

10/10

Exceptional

31 May 2026

Peggy

The inside of the facility was well maintained. But there were several cats hanging around the front entrance. When going in or out, the cats would try to enter the building, I'm not into animals. This wasn't a good look for me.

Family_with_children

6/10

Pleasant

31 May 2026

Jason

The staff were mostly helpful and professional, and the breakfast was pretty good for a hotel, but the internet would not connect to my laptop despite never having a problem before, and my room literally had zero blackout curtains. Then with the fire alarm (twice!) for seemingly no reason, I left frustrated and super exhausted. No refreshed feeling. The bed was also a bit hard. And the \"Cilantro Bar & Grill\" was totally non-existent except for a sparsely decored patio. Just not a good experience but not terrible.

Self

2/10

Poor

26 May 2026

Lalima

We checked in very later but room was booked in advance. We got the last room and carpet was wet and dirty/smelly. However , staff was helpful. Don’t recommend!

10/10

Exceptional

24 May 2026

Janet

Very happy customer from the welcome (check in process), the stay and the check out process. Everything was clean, comfortable and spacious. Enjoyed dinner at a local restaurant (walking distance). The staff was very friendly and helpful. I did wish this Holiday Inn served complimentary breakfast however the price of $4.99 per person was not bad. (I heard that kids 12 and under are free with each respective paying adult). Again, very happy customer!

Partner

6/10

Pleasant

20 May 2026

Stan

Older AC system is a pain to set - needs updating

Partner

8/10

Excellent

17 May 2026

Ralph

Clean room. Many light bulbs were not working.

Partner

2/10

Poor

16 May 2026

Ally

We booked this place as a halfway point on our road trip. The online reviews and pictures are VERY deceiving. This was the grossest hotel I’ve ever been to. Trash left behind in the rooms, dirty floors in the hallways, trash in the elevators, CIGARETTE BURNS in our sheets. We got woken up by the smell of weed at 2 am. Items left behind in the room from other guests… i.e. an elf bar, trash, and some hair gel. Would not recommend if this was the last place to stay on planet earth.

Family_with_children

6/10

Pleasant

11 May 2026

Nina

This hotel is showing its age. Needs updates. Breakfast was the same each morning
we were in Vicksburg for 4 days.

Partner

2/10

Poor

30 Apr 2026

zach

This place is terrible. The room was dirty. It smelled like musty, mildew, and mold. There was mold or mildew on the closet door. The lock on the front door was loose. Screws are falling out. The floors were dirty like they’ve never been vacuumed. The lamps were broken, rusted, and falling apart. Everything about this place was disgusting. Do not go here. We unfortunately had to stay. It was late at night. I have a toddler and there were no other options. We slept on top of the covers and left early in the morning. Save your money. Do not stay at this place. It is terrible.

Family_with_children

8/10

Excellent

19 Apr 2026

Bettie

Breakfast was very good. Didn't mind paying a little extra for a good breakfast. Staff was very nice and friendly.

Family

2/10

Poor

19 Apr 2026

Aislinn

I have never had this bad of a stay at Holiday Inn in my life…. I paid around 160 dollars for the worst stay. I have stayed at a major chain where I had neither WIFi nor my tv. I went to front desk asked about tv control and WIFI. Lady had no answers on neither. I had one bar and literally could not receive a call or call out. Oh! Also my room phone did not work.. I understand a lot of things but poor amenities in a Holiday Inn are unheard of…. If I would have had a family emergency at home no one would have been able to contact me. And that is a scary situation…. I wasted my money and will not stay there again nor recommend to anyone. I would strongly suggest against….

Family

10/10

Exceptional

08 Apr 2026

JANICE

The room my family stayed in, the doors were broken which made it hard for them to enter and exit

Family_with_children

4/10

Poor

28 Mar 2026

Lynda

Breakfast is not included even though they tell you the time of breakfast but never mentioned the cost! Had ketchup on the wall and bugs crawling to it! Last visitor must have shaved and has hair on the shower wall! It was very disappointing and disgusting!

Partner

6/10

Pleasant

18 Mar 2026

Tonya

Rooks where ok

8/10

Excellent

07 Mar 2026

Michael

Gym was perfect

Family

10/10

Exceptional

02 Mar 2026

Kathryn

Staff were alla

10/10

Exceptional

01 Jan 2026

Jana

Stayed here to attend an event at Ameristar. Conveniently located,great rooms and staff. Will be back

Leisure Partner

10/10

Exceptional

22 Dec 2025

William

Customer service was great!

Leisure Partner

10/10

Exceptional

16 Dec 2025

Robert

Room was clean and the staff was very friendly also

Self

10/10

Exceptional

04 Dec 2025

Glenda

Slight odor of a urine smell. I lysoled and clean and enjoyed my stay. Bed was very comfortable.

Leisure Family

10/10

Exceptional

01 Dec 2025

Ronald

Outstanding staff.
Very clean rooms
Excellent breakfast choice

Business Family

6/10

Pleasant

25 Nov 2025

Michael

Checked out before breakfast bar opened

Leisure Self

10/10

Exceptional

01 Nov 2025

Richard

..................................

Friends_and_family Family

8/10

Excellent

30 Oct 2025

Tammy

The property is in need of an update. The shower was cleaned but older.

Leisure Family

4/10

Poor

11 Sep 2025

Michael

The carpeting was filthy and the room smelled terrible.

The staff was very friendly though.

Partner

2/10

Poor

10 Sep 2025

Bret

Room had stains annd stunk. Unacceptable

Friends_and_family Friends

2/10

Poor

01 Sep 2025

Sisina Renee

08/29/2025 So we arrive and get room 105, walked in and automatically get hit with mildew and mold toxic smell. I’m like okay well maybe it will go away, yeah right. The tv was broke we couldn’t watch tv so I said let’s go up front. We go up front and told her tv is broke and it smells bad. She said I can move you. She moved us to 111, walked in and the smell was not nearly as bad but the entire carpet was wet/damp. The shower had mold on the walls where you caulk and the bathroom didn’t even have an exhaust fan to suck the steam out or anything. The phone was broken and there was dirty stained curtains. The ac unit barely worked but I just drove almost 500 miles I’m ready to go to bed and leave. I woke up and instantly was coughing wheezing and searched for my meds, which I have for my lungs. I forgot my inhaler at home luckily I didn’t need it. We left before checkout at 730am it was terrible!!! Do not recommend

Leisure Family_with_children

2/10

Poor

31 Aug 2025

Yolanda

Unhappy

The place smell of mold and the lady at the front desk that night was really nice and found us another room. Now the room didn’t smell of mold bad. The tub was dirty. At this point o was over this place.

Business

2/10

Poor

13 Aug 2025

Glenda

There were big cockroaches in my room. When I went to tell the stamp Cheryl, she beloved at me too, another guest by stating they won’t harm you. She laughed with the other guests and did not take my concern. Well, it was very dismissive when I asked for the manager, she showed me where to get the card instead of getting it for me then pulled on her name tag and say her name was Cheryl The second room she put me in the TV did not work and she had no concern but I stayed there until I got the service. I deserve by the way, which I never received. She did put me into another room at the end of the hall. I was finally in place by midnight to go to sleep, knowing I was leaving in the morning, headed back to Florida. She was very nonchalant and did not take my concern. Seriously, I have a phobia when it comes to bugs, but her position is they’re not gonna get me that they are just water bugs. As often as myself and my family stays there, I am very upset with the service I receive. The dismissiveness let me see that Cheryl didn’t care and to have a conversation with another guest about the bugs in my presence is highly unprofessional. I have never had a problem at the hotel even when I slipped in the shower because the slip mat was not there. I chose not to make a claim or note on the hotel and told the staff who was very friendly that I was OK. to have this relationship with the Hotel and then get treated like this is unacceptable.
I will be back the week of Thanksgiving and hop

Leisure

10/10

Exceptional

03 Aug 2025

MICHAEL

Quiet

Leisure Family

10/10

Exceptional

21 Jul 2025

Sharyn

The king room was spacious though the bathroom was a tad on the small side for someone who is 6’2. Otherwise it was a great room.

Leisure Partner

10/10

Exceptional

11 Jul 2025

Drew

Great stop on our family trip

We always stay here on our way to Florida for our summer family vacation. The staff is wonderful and so kind. The rooms are always clean and the shower great. It’s a perfect stop in our way and the only place we’ve stayed in Vicksburg!

Friends_and_family Family

10/10

Exceptional

30 Jun 2025

Kensheda

Hotel was wonderful and the staff was amazing however the only problem I had was the air conditioning filter needs replaced bc it had the room with a mildew smell

Friends_and_family Friends

6/10

Pleasant

20 Jun 2025

Mark

We paid 189 dollars for a room and it's pretty crappy that we had to pay for breakfast , should of been included with our stay

Leisure Partner

10/10

Exceptional

15 Jun 2025

Krystal

Staff was friendly and helpful

Business_and_leisure Family

10/10

Exceptional

08 Jun 2025

Mona

Just off the interstate. Large room. Staff was very courteous and helpful.

Leisure Partner

6/10

Pleasant

08 Jun 2025

Stephanie

I have stayed at this project before and had a great overall experience. I was disappointed to see roaches in my bathroom.

Business_and_leisure Family

4/10

Poor

07 Jun 2025

Kimberly

Our stay was okay. Our room key didn’t work. Went to service desk multiple times to get it reactivated every time we entered the room. The air conditioner was soooo loud I couldn’t sleep. The beds were comfortable. The staff were friendly and very nice.

Business Family_with_children

6/10

Pleasant

02 Jun 2025

Cindy

This property seemed old and not very well kept. It teally needs some updating. The beds and linens were clean but the carpets felt gross and dirty.

Leisure Family

10/10

Exceptional

31 May 2025

Lisa

Very nice staff!

Leisure Family

10/10

Exceptional

13 May 2025

Neil

Very friendly

Leisure

6/10

Pleasant

11 May 2025

Roberto

This property is nice. It's not the best holiday in Express that I've stayed at.

10/10

Exceptional

29 Apr 2025

Patrick

Enjoyed our stay. Pleasant staff!

Leisure Partner

10/10

Exceptional

23 Apr 2025

Mike

I just stayed one night as we passed through.

10/10

Exceptional

21 Apr 2025

Sandra

Na

10/10

Exceptional

14 Apr 2025

Carrie

The best stay ever.

We came in with open arms. We talked to the assistant Manager and he was great!!!!TOP KNOCH
The rooms were great, very clean. I was impressed with the variety of food for breakfast. They had 3 types of meats, eggs, grits, oatmeal, fruits, yogurt, pastry, and biscuits and gravy. I went in there and hug the sweet lady that was cooking. they were all so kind. Made us feel at home.

Business

4/10

Poor

11 Apr 2025

Susan

Extremely rundown and not what one would expect from a $150 a night Holiday Inn. Lights not working, TV remote not working, TV was 15-20 years old and room had very odd oder.

Leisure Partner

2/10

Poor

27 Mar 2025

Lisvey

It smelled horrible, hair in the bathtub, dirty carpet

10/10

Exceptional

15 Feb 2025

LaTasha

The ladies that helped during breakfast were awesome very welcoming.

Leisure

8/10

Excellent

15 Feb 2025

Braeden

Breakfast was good

Business Self

2/10

Poor

14 Jan 2025

Macy

Beware - Stay Somewhere Else

The first room they assigned was filthy and there were no linens on the bed. When I went to the front desk, the staff member responded with “you are sh*^+#ing me” - our second room was not a king bed as reserved and the bathroom was not clean. The facility is dirty, carpet is nasty.

Partner

10/10

Exceptional

09 Jan 2025

Erin

We appreciated how efficient the check-in process was. They were ready for our arrival, had our keys already processed, and were friendly and prepared. We stay at this hotel often on the way to the Gulf Shores area and are always pleased with our service and the comfort of the hotel.

Friends_and_family Friends

6/10

Pleasant

15 Dec 2024

Sarah

Broken furniture, the air unit wasn’t working properly nor was the fridge. Things were just in poor condition, which makes it seem dirty. Have stayed at this hotel for years when I visit family. Will not be booking again. The last few times have been under par and this time was the last. Disappointed.

Leisure Partner

2/10

Poor

15 Dec 2024

Alneka

They don’t answer the phone, no restaurant onsite as stated and pool was closed

Business Family

6/10

Pleasant

03 Dec 2024

Jolanda

The breakfast was good and hot and the lady who was setting up made sure the food was always put out and refilled and she was very polite

Leisure Family_with_children

10/10

Exceptional

02 Dec 2024

Karen

Great Breakfest.

10/10

Exceptional

21 Nov 2024

Brandon

As a truck driver they had enough parking for me to have truck and trailer there in site. The front desk people were awesome in general. If ever passing through I will stop again.

Business_and_leisure Self

10/10

Exceptional

17 Nov 2024

Garron

It was nice

Leisure

4/10

Poor

16 Nov 2024

Lisa

Very disappointed

Second night of traveling and this is the same hotel we stayed at but different city. Completely different experience from last room. The first Holiday Inn was amazing. Zero complaints and completely comfortable. Just as soon as we walked into this room I knew it was different. Room has a horrible smell, didn’t want to take my shoes off, door was dirty, even a huge difference in size and age of TV and just seems very old. I paid about $60/$70 more here too!

Friends_and_family Family

10/10

Exceptional

13 Nov 2024

Royal

Close to attractions and foof

10/10

Exceptional

11 Nov 2024

Trenton

The staff here were very hospitable.
Very hepful and friendly.

Leisure Self

10/10

Exceptional

07 Nov 2024

JOYCE

Room was very nice and clean. Bed was comfortable.

Leisure Friends

10/10

Exceptional

03 Nov 2024

Kathy

The front desk lady was very sweet!!!

Leisure Family

8/10

Excellent

21 Oct 2024

Samuel

Old

Business Self

10/10

Exceptional

20 Oct 2024

Ken

Breakfast was amazing! Food was fresh and tasted great!

Leisure Partner

10/10

Exceptional

14 Oct 2024

TERI

Staff was friendly and helpful. Breakfast was great

4/10

Poor

06 Oct 2024

Mark

No bar

No bar as advertised....tv didn't work
...was switched to a double queen room dried lipstick on one of the bed comfoters

Self

10/10

Exceptional

28 Sep 2024

Linda

From the time we checked in every Staff Member was courteous, helpful, had a smile and was happy and upbeat. They made us feel welcome. The Breakfast was the bimb. The food was fresh and was kept filled when it got low. The 2 ladies were very attentive to the patrons needs. We will definitely stay here again and make this our regular stopping place when we are in this area. The one thing we disliked was the musty smell in the room. After spraying with Lysol to disinfect the room when we arrived, it began to be noticable the next morning about 4 am. Changing the air filters would be a big help to help eliminate the odor. But we still will return. Keep it up.

Leisure Partner

10/10

Exceptional

27 Sep 2024

Danielle

No issues, it was super clean and the staff was great

10/10

Exceptional

21 Sep 2024

Verified traveler

Last minute scheduling

Fine for our last minute need.

Friends_and_family Family

8/10

Excellent

14 Sep 2024

Betty

One night stay. Very comfortable and clean..

Partner

10/10

Exceptional

08 Sep 2024

Teresa

We had a great stay. Good location, friendly staff and clean rooms.

Friends_and_family Family

10/10

Exceptional

01 Sep 2024

Teresa

Vicksburg Holiday Inn

We had a great stay. Front desk service was ex excellent.

Friends_and_family Family

8/10

Excellent

18 Aug 2024

Kitheria

Hotel was very nice, employees were not very friendly but were helpful.

Leisure Partner

2/10

Poor

18 Aug 2024

Stan

Old property that smells of smoke and poor leadership from the manager. Avoid.

4/10

Poor

26 Jul 2024

CATHERINE

Smelled of old soap bars

Smelled of
Old soap and needed to be renovated

Business

10/10

Exceptional

24 Jul 2024

Preston

The staff was amazing!

Leisure Family

10/10

Exceptional

19 Jul 2024

Michael

Great staff.

Leisure Partner

10/10

Exceptional

14 Jul 2024

James

Keep it up was so happy to stay

8/10

Excellent

13 Jul 2024

George

Great staff and nice relaxing environment

10/10

Exceptional

10 Jul 2024

Phil

Desk clerk was amazing. Room was nice. Carpet was filthy.

Self

4/10

Poor

07 Jul 2024

Stan

Two things really pathetic: the front desk was \"all out of water\" when I tried to purchase some - tons of soda, but not one single water to buy - how do you run out of water? AND you have to pay for the breakfast in the morning - really?!?!? Pay for the swill you guys serve? Cancelled our return trip through V'burg to stay somewhere else.

Leisure Family

10/10

Exceptional

07 Jul 2024

Karen

Staff was very kind and helpful. Good full breakfast

10/10

Exceptional

21 Jun 2024

Robert

The only problem was Expedia requested a smoking room. I have never requested a smoking room an it should be on the profile that we always request a nonsmoking room.

Leisure Family

10/10

Exceptional

17 Jun 2024

Cecyrie

Perfect for families

More than comfortable! Great easy to find, quiet location. Great Wifi, and service. Breakfast tasted great!

Friends_and_family Family

10/10

Exceptional

04 Jun 2024

Robert

Front desk guy is awesome. Everything is clean. Except the carpet is old. In my room needs new carpet

Leisure Family_with_children

10/10

Exceptional

31 May 2024

Troy

Convenient to highway. Friendly staff.

Leisure Partner

10/10

Exceptional

30 May 2024

ESTANISLAO

Great place

10/10

Exceptional

18 May 2024

Verified traveler

Our quick and peaceful relaxing night

Quick overnight trip that was very refreshing and comfortable. My wife and I put our minds to ease and were able to be at peace after driving in stormy weather.

Friends_and_family Family