Hotel Lluna

Spain , Valencia
Carcaixent, Dret D Associacio 47
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50 reviews shown

8/10

Excellent

08 Mar 2026

Theresa

Hotel located in the centre. Room was very nice and clean.

Self

4/10

Poor

12 Jan 2026

Ee Hooi

The location is superb and offers great value for the area. Most importantly, the staff are friendly and incredibly helpful when we requested a room change. Our second room was lovely, which shows the hotel definitely has 4-star potential.

Unfortunately, our first night was spent in the infamous Room 101 (basement level), which ruined the overall experience. The air conditioning was broken, extremely noisy, and could not be switched off. Furthermore, the \"double bed\" was actually two twins pushed together that kept sliding apart, causing me to fall into the gap throughout the night.

We initially wanted to give this hotel a 4/5 because the service and the second room were so good. However, after checking Google reviews post-stay, we realized that the exact issues with Room 101 (the AC, bed & cleanliness) have been reported by guests for months.
It is disappointing that the management continues to rent out this specific room despite knowing its condition. While the staff are doing their best, they needs to either renovate Room 101 or stop booking it until it is fixed. We are leaving a 2-star review to raise awareness for users; if you stay here, the hotel is great—just make sure you aren't placed in the basement!

Partner

4/10

Poor

16 Oct 2025

pauline

No parking near the hotel. No door to bathroom just a curtain. Threadbare towels and no duvet covers on stained duvets . Poor quality food and drink at breakfast. Photo of hotel on website was of port de Soller not Soller town . Misleading hotel description on website .

Partner

10/10

Exceptional

13 Oct 2025

Sophie

Lluna Aqua Hotel was in the perfect location, very easy to check-in, the staff were super accommodating and friendly

10/10

Exceptional

29 Sep 2025

Jazmin

Room was super cute and everything felt clean

8/10

Excellent

19 May 2025

Maryana

Hotel is located very close to the centre, shopping and restaurants. Loved the decor, breakfast, coffee was good and amazing staff. Also, we wanted to take the tram to Port, so hotel is like 7 minutes walking distance from the tram stop. The only issue was that our room didn’t have any doors to the bathroom/shower which is not giving any privacy when 2 people are staying together. Also, please be prepared to be looking for street parking or parking lots, we have to download app and be adding money, since it is allowing to pay only for 2 or 3 hours, it was a bit challenging to find parking since streets are very narrow, we visited in May, so could only imagine how it is during the busy season.

Leisure Partner

10/10

Exceptional

10 May 2025

Richard

A lovely stay, the hotel was ideally situated in Soller, the hotel was nice and quirky, without trying too hard. Staff were helpful and attentive. Will stay again

Partner

10/10

Exceptional

10 Feb 2025

Jannine

Fabulous little gem in sollier

The hotel is one of life’s little gems . it’s beautiful and was wonderful to stay the rooms are all different and it is very comfortable, cannot fault anything the staff were very polite and nothing was to much trouble.directions and very helpful with bus and taxi services. I will definitely be visiting again 100 % breakfast was delicious and so fresh cannot fault in any way jannine

Friends_and_family Family

2/10

Poor

06 Nov 2024

Verified traveler

I am not able to put the video, the sheets had holes, the paint was peeling everywhere especially in the bathroom in addition to the mold, we were shown another room which was in the same condition, we left and the hotel did not want to reimburse us

Partner

10/10

Exceptional

30 Jun 2024

Carmen

Absolutely amazing!!! Staff was wonderful, hotel has a great “home feeling” very central

10/10

Exceptional

30 Apr 2024

melissa

Everyone quite accommodating & friendly

Leisure Family

8/10

Excellent

26 Jan 2024

Denise

Very nice quirky hotel in a in a lovely area, frendly staff. A few things could be improved like i was in a basement room which was fine as it was lovely but it had a strange smell as if they had put something to maybe cover a damp musky smell not unusual for Mallorca there is only a curtain separating the toilet from the bedroom,bedside tables would be good and the hallway to the room was on quite a steep incline and the flooring was a lino that was a bit slippy not good for me having just had a knee replacement and am still struggling with walking a flooring with some grip would be far better. Nice selection for breakfast.

Business_and_leisure Self

10/10

Exceptional

02 Jan 2024

Franka Antonia

Wir haben eine Woche im Hotel verbracht. Unser Zimmer war schön und modern gestaltet und ruhig zu einem Innenhof hin gelegen. Toll war, dass wir einen kleinen Balkon hatten. Unser Badezimmer war mit einer Glasscheibe und einem halbtrabsparenten Vorhang vom Rest des Zimmers getrennt - das ist vielleicht nicht für jedermann, aber uns hat es nicht gestört. Das Servicepersonal war sehr nett und aufmerksam, das Frühstück war immer frisch und reichhaltig. Falls es uns noch einmal nach Sóller verschlägt, dann kommen wir gerne wieder!

Leisure Partner

8/10

Excellent

11 Sep 2022

David

The hotel is in a brilliant position and close to everything, the bus is about 10 minutes walk. I guess our only real issue with the hotel is that there’s no proper door for the toilet / bathroom which is a little odd. There’s only a curtain for privacy. Also, the tv didn’t work for the entire stay. Other than that it was a pleasant stay and the the two gentlemen who work there are lovely and we’re very helpful. I highly recommend the Ca’n Limonona pasta restaurant literally 30 seconds walk up the lane.

Leisure Partner

10/10

Exceptional

27 Jul 2022

Tatjana

Hotel was quiet but in a great location near the main square. Room was spacious and nicely decorated. Staff was friendly and accommodating.

Leisure Friends

4/10

Poor

15 Oct 2021

Nicholas

Poor condition

Small cramped room , tired condition despite being fairly new. Poor or non existent service. we arrived and could not gain access to hotel. The telephone number on Hotels.com was for a service company that stopped dealing with hotel in April and when I called the mobile number on the front door to gain access to the key lock box the phone rang out 3 times whilst I called then the owner of the phone switched it off. They eventually answered hours later when I called again and mumbles some rubbish about having sent me the code. Breakfast was good apart from serving concentrated orange juice !......really in Spain and NOT real Orange juice, how much did they save for that mistake !!!!

Partner

6/10

Pleasant

23 Sep 2021

Jay

Be careful if you book out of hours ie after 3pm

Booked one night at 5pm for the day itself which is later than the norm i appreciate. I received an email confirmation immediately and then received two more emails asking what time i was aiming to arrive. I replied immediately stating 9pm. As we set off for the hotel i realised I hadn’t received a reply. Reading the comments on hotels.com i knew out of norm hours checkin was an issue. I frantically called the phone number in the confirmation email only to learn it was out of date. It was for another hotel which had disassociated itself from the hotel in April 2021. I was now driving through the mountains with little reception not knowing where my wife and child would be sleeping that night which was super stressful and very unnecessary. We arrived at the hotel at 930pm i called the emergency number listed on the front door 5 times and eventually got through to ‘remote reception’. Once I received the welcome instructions things improved but it was all so avoidable. Room 111 was quirky but quite nice. Breakfast was fresh and generous
Location is amazing on just off the main square. Great if you are walking stressful if you have a car to park or unload. Be prepared to park at one of the two public car parks not difficult but just be prepared

Friends_and_family Family

10/10

Exceptional

06 Sep 2021

Jake

Good stay

The hotel cancelled our reservation due to flooding and rebooked us at a partner hotel last minute. The hotel was very nice and the staff was accommodating. The location was excellent, a few minutes from the port.

Partner

4/10

Poor

04 Aug 2021

Caroline

Room not matching expactations.

The room did not match our expectations. It was in the basement, it was very damp and not at all as beautiful as in the images on the booking site.

Friends_and_family Friends

8/10

Excellent

03 Jan 2021

Jacqueline

I liked the location and that they were dog friendly

Friends_and_family Pet

10/10

Exceptional

02 Sep 2020

Verified traveler

Comfortable, contemporary rooms just footsteps away from shopping and restaurants in the main plaza of Soller

Leisure Partner

10/10

Exceptional

29 Jan 2020

Iain

Lovely Hotel

Really nice hotel with a great location right in the centre of Sóller. We went in January so a lot of the restaurants/bars were closed for the season but still had a nice time.

The hotel has a lot of character and is really comfortable. Would definitely recommend

Partner

10/10

Exceptional

13 Jul 2019

Yu-Cheng

Perfect Soller Stay

Great hotel, new, clean, cool Spanish decor with very friendly hotel staff. Gave us great service during our stay, excellent recommendations, and helped us with some travel admin a week after our stay. Highly recommend!

Partner

10/10

Exceptional

12 Jul 2019

Susan

Charming hotel in great location

As a solo female traveler, Lluna Aqua Hotel was a perfect fit for me. The hotel recently opened in an historic building in the center of town. The decor in the entrance is just stunning and my top-floor room was comfortable, spacious, and well-appointed. The bed was great. Catarina at the reception desk has a wealth of knowledge about the area. Other team members with whom I interacted were very pleasant, but need to be brought up to speed about the region. I would strongly recommend that management provides familiarity tours to them before they are put in a position to provide advice on the area. There are also a couple of repairs that need to be made (wallpaper ripped slightly in bathroom) and banister properly secured.

8/10

Excellent

03 Jul 2019

Iriana

Lovely boutique hotel in the centre of Soller

Lovely boutique hotel in the centre of Soller. Staff were great, especially the Portuguese girl whose recommendations for restaurants and bars were fantastic. Clean and quiet rooms with a great shower. The only minor issue we found was the lack of storage space in the room and the bathroom. A few more shelves/cabinets would be helpful. Other than that, highly recommended!

Partner

10/10

Exceptional

16 Jun 2019

Antony

Quirky little hotel

This is a nice little hotel, only 14 rooms, formerly a town house and only renovated and opened as a hotel 3 months ago right in the heart of the town, situated in a narrow busy street with lots of shops and places to eat nearby. They have retained as many of the original features such as Mallorcan tiles, where possible. The room was clean and comfortable, the only downside being the bathroom was separated from the bedroom by only a curtain. The hotel kitchen is not open yet so breakfast was provided by the bakery next door and was tasty ( local pastries, pies, sandwiches etc) and plentiful. The hotel staff, especially Rebecca and Catrina, were very helpful and informative, recommending good places to eat nearby, providing info on buses and booking taxis and restaurants. The hotel is situated about 75 yards from the town square so is really convenient. Good value for money and a nice place to stay in this charming little town.

Partner

6/10

Pleasant

04 May 2019

russell

It will be good.

This is newly-opened boutique-style hotel and we liked the design although they are still dealing with snags. It's in the old town and very convenient for all it has to offer. Tip - Don't take a car or if you do don't use Google Maps because it will take you to a small dead end alley near the hotel which needs patience to get out of and then find a public parking space likely to be some distance from the hotel).
Unfortunately it was irritating that we were only told on arrival that the kitchens hadn't been finished and there is no food offer despite their web site being excited about their breakfast, lunch and dinner. Breakfast is provided in a neighbouring bakery and is enjoyable but we should have been told beforehand. The staff handled it very well and were very helpful and charming for our three days. We went on our first holiday abroad in Majorca in the late 1960s when the Spanish hotel industry was infamous for hotels not finished for arriving guests and misleading descriptions in brochures. This experience made us feel nostalgic.

Partner

10/10

Exceptional

02 May 2019

Verified traveler

When my girlfriend and I arrived our friendly host poured two glasses of quality Cava. A perfect way to welcome us to a great boutique hotel. We were upgraded to the top suite. The bed was large and comfortable. The bathroom and showers are open plan and have been done to a high standard. We enjoyed staying here and will come back again in the future. Etta special thanks to or amazingly helpful, friendly and warm host.

Leisure Partner

6/10

Pleasant

23 Nov 2025

Mirco

Es war trotz Nebensaison sehr laut. Die Decke nir sehr dunn, weshaöb man nachts gefriert hat.

Alles in allem war es okay. Empfehlen würde ich es jedenfalls nicht.

Leisure Family

4/10

Poor

09 Aug 2025

Verified traveler

Flot by, middelmådigt “Hotel”

Ligegyldigt men god placering…

Partner

2/10

Poor

09 Aug 2025

Thomas

Because of no parking Space close to hôtel no possible to stop. Inside hôtel i don’t know we sent to the beach to sleep in the car! With two small kid wasn’t fantastic!

8/10

Excellent

27 Jul 2025

sarah

Agréable séjour

Super hôtel dont l’emplacement est parfait. À deux pas de la magnifique église.
Chambre joliment décorée, propre.
Personnel agréable.

Friends_and_family Friends

10/10

Exceptional

12 Jun 2025

S Ø

Short, but beautiful stay at Lluna Aqua Soller. Loved how they had blended the art deco design with something now. Charming and nice, and just in the middle ove the town.

Partner

6/10

Pleasant

17 Nov 2024

Rainer

Badezimmertür konnte nicht geschlossen werden, Duschkabinentür klemmte, Frühstück um 9:30 fast leer, schaut auf den zweiten Blick nicht mehr ganz so wertig aus

Leisure Partner

8/10

Excellent

23 Oct 2024

Tonny

Great authenticat hotel in center Soller

My stay at the hotel was nice, the hotel is very authentic and everything original. Placed perfect, very close to Soller center. The breakfast could be improved, especially the coffe was poor quality. The bed was fantastisk, and the reseption very helpful. The hotel gets my best recommendation.

Friends_and_family Family

10/10

Exceptional

15 May 2024

Torben

Ger 5 solar till detta hotel. Rent och fräscht med bra centralt läge, trevligt bemötande och god frukost.
Väldigt nöjda!

Friends_and_family Friends

6/10

Pleasant

28 Mar 2024

Verified traveler

Winziges Zimmer mit allem Nötigen, Mitten im Zentrum.
Für 8 Gäste wurden 6 Gipfeli aufgetischt. Wir haben eines bekommen und es war super lecker. Aber schon etwas doofe Situation und ob es irgendwann Nachschub gab können wir nicht sagen... auf jeden Fall nicht in der nachfolgen 1/2 Stunde.
Alles in allem hat es für 1 Nacht gepasst. Super zentral und doch ruhig.

Partner

8/10

Excellent

14 Mar 2024

Richard marius maurice

Douche à refaire car murs en piteux état.

Leisure Partner

8/10

Excellent

29 Dec 2023

Alessia

Ambiente particolare

Soggiorno confortevole in una struttura molto carina e ricercata nei dettagli.

Partner

8/10

Excellent

12 Oct 2023

Berit

Koselig hotel i Soller sentrum

Koselig lite hotel midt i en gågate i Soller sentrum. Rommet vårt lå i under etg med et uterom hvor vi så dagslys. Badet avdelt med en gardin, kanskje ikke så atraktivt for alle. Et bakeri som nabo som begynte tidlig på jobb derfor en del støy.

Friends_and_family Family

8/10

Excellent

02 Aug 2023

Alena

Eine kleines, charmantes Hotel. Wir waren zu zweit und hatten ein Apartment mit zwei Zimmern (Bad & Schlaf-/ Wohnbereich). Die Einrichtung ist wirklich hübsch, mit ein paar Gebrauchsspuren und passend zum Altbau/ Jugendstil des Hotels.
Es gibt einen Safe, einen kleinen Kühlschrank und eine Klimaanlage.
Die Lage ist optimal für einen Aufenthalt in Sóller. Zum direkten Zentrum sind es nicht einmal 3 Minuten zu Fuß und das Hotel befindet sich in einer hübschen Einkaufsstraße. Man bekommt hier wirklich alles was man braucht.
Die Mitarbeiterinnen und Mitarbeiter sind alle sehr freundlich und hilfsbereit. An der Rezeption bekommt man zu fast jedem Thema Auskunft und wirklich nützliche Hinweise.
Alles in allem waren wir sehr glücklich mit unserem Urlaub.

Leisure Partner

8/10

Excellent

18 Nov 2022

Elin

Trevligt hotell med bra läge och okej frukost. Väldigt lyhört och det behövds en mindre renovering av rummen med ingen toalettdörr och flagnande färg. I övrigt väldigt bra läge!

Partner

4/10

Poor

08 Jul 2022

Johannes

Not quite as nice as we had expected. Our room was pretty small and there was no real wall between the bedroom and the bathroom (just a transparent curtain in front of the toilet). The breakfast was very basic. The staff was not exactly overly motivated.

Leisure Partner

10/10

Exceptional

29 Jun 2022

Nayvette

Muy lindo el hotel con excelente ubicación.

Leisure Friends

8/10

Excellent

10 Jun 2022

Rose

Attention! il faut avertir l'établissement de l'heure de votre arrivée puisque la réception n'est pas ouverte en PM et en soirée. Autrement, personnel très serviable, chambre propre et très jolie, bon petit déjeuner et emplacement génial !
Merci Lluna Aqua :)

Leisure Partner

10/10

Exceptional

19 Mar 2022

Dorfeld

4/10

Poor

29 Dec 2021

Florence

Mauvaise adresse

Cet hôtel est inaccessible. J'ai voulu annuler la réservations, impossible de les joindre ni par téléphone, ni par mail et quand j'ai décidé de passer pour les prévenir de mon intention d'annuler, impossible d'y accéder . Une très mauvaise adresse qui m'a coûté cher.

Partner

8/10

Excellent

29 Nov 2021

Tim

Nettes Hotel mit grossartiger Lage mitten in der Stadt, 5 Minuten Fussweg bis zur berühmten Strassenbahn.
Das Hotel selbst ist romantisch und mit einem intessanten Mix eingerichtet.
Auch wenn unser Zimmer nichts mit denn Fotos im Inserat zu tun hatte, sind wir zufrieden. Der Check in per Schlüsselbox war problemlos. Der Service beim Frühstück sehr nett.

Leisure Friends

10/10

Exceptional

06 Jul 2021

Verified traveler

Todo perfecto :)

Leisure Partner

8/10

Excellent

07 Apr 2021

Wolfgang

Empfehlenswert

Es war ein sehr schöner Aufenthalt im Lluna Aqua Sóller, vor allem wegen des sehr freundlichen und kompetenten Services! Die Lage im Zentrum von Sóller fanden wir ebenfalls super. Das Ambiente war nett und das Frühstück ausreichend und lecker. Das Zimmer lag im oberen Stock und war ok, allerdings schon ziemlich klein und dunkel (historisches Haus mit kleinen Fenstern) - die nicht-vorhandene Tür zum Bad/WC gewöhnungsbedürftig. Wir haben uns, trotz der genannten Abstriche, sehr wohl gefühlt!

Partner