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Candlewood Suites Watertown Fort Drum

Watertown - NY · United States

26513 Herrick DriveView location

8.4/10Excellent523 Reviews
Cleanliness8.4/108.4
Service8.8/108.8
Comfort8.6/108.6
Condition8.4/108.4
Location8.4/108.4
Neighborhood8.6/108.6
Quality9.4/109.4
Value8.0/108.0
Amenities7.8/107.8
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  • Business hotels
  • Pet friendly Hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Candlewood Suites Watertown Fort Drum

The newly renovated Candlewood Suites Fort Drum offers all-suite accommodations designed for extended stays. Located north of Watertown on Route 11, our hotel is across from Fort Drum, four miles from I-81, and 12 miles from Watertown International Airport (ART).

Business travelers appreciate our convenient location near businesses and attractions like Boldt Castle, Alexandria Bay, and the Veterans Memorial Riverwalk. Explore the historic Paddock Arcade in Watertown, enjoy shopping at Salmon Run Mall, or discover the beauty of the Thousand Islands.

Our hotel provides everything you need for a comfortable extended stay, including a 24-hour fitness center and the Candlewood Cupboard for snacks. Consider us home during your visit to Watertown, NY.

Read more about this hotelShow less

Located in Evans Mills, Candlewood Suites Watertown Fort Drum by IHG is a 4-minute drive from Fort Drum and 7 minutes from Evans Mills Speedway. This hotel is 8 mi (12.9 km) from Jefferson Community College and 8.5 mi (13.6 km) from New York State Zoo at Thompson Park.

Make yourself at home in one of the 112 individually decorated guestrooms, featuring kitchenettes with refrigerators and stovetops. Wired and wireless internet access is complimentary, while 50-inch LCD televisions with cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 AM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 80 Pet max weight (per pet) in lb is 176 Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 50.00 per stay
    • Pet fee: USD 50.00 per pet (varies based on length of stay)
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 15.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Highland Meadows Golf and Country Club 4.7 km / 2.9 mi
Fort Drum 3.4 km / 2.1 mi
Black River 5.5 km / 3.4 mi
Evans Mills Speedway 6.8 km / 4.2 mi
Jefferson County Historical Society 11 km / 6.8 mi
Roswell P. Flower Memorial Library 11 km / 6.8 mi
Sci-Tech Center of Northern New York 11.1 km / 6.9 mi
Kostyk Field 11.4 km / 7.1 mi
Samaritan Medical Center 12.4 km / 7.7 mi
Jefferson Community College 12.9 km / 8 mi
New York State Zoo at Thompson Park 13.6 km / 8.5 mi
Thompson Park 14.1 km / 8.8 mi
Regal Salmon Run 15.7 km / 9.8 mi
Dry Hill Ski Area 16.7 km / 10.4 mi
Salmon Run Mall 16.9 km / 10.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 112
  • Number of floors (main building): 4
  • Double rooms: 43
  • Suites: 112
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fiExtra charge
Show 27 more facilities & services
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • Smoke detector
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • ShopExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Dining area
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Library
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant
  • PrinterExtra charge
  • Business centreExtra charge
  • FaxExtra charge
  • Children playgroundExtra charge
  • CasinoExtra charge
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
  • TennisExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q-1

    Photos are not available for this room type.

    Candlewood Suites Watertown Fort Drum

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Candlewood Suites Watertown Fort Drum

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6-1

    Photos are not available for this room type.

    Candlewood Suites Watertown Fort Drum

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Candlewood Suites Watertown Fort Drum

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Two Queen BedsSTUDIO • Accessible-Two Queen Beds • 35 m²STU.H6-2Q
    STUDIO Accessible-Two Queen BedsPhoto unavailable8 photos

    Candlewood Suites Watertown Fort Drum

    STUDIO Accessible-Two Queen Beds

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-2Q

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 49 m²SUI.ST
    SUITE STANDARDPhoto unavailable3 photos

    Candlewood Suites Watertown Fort Drum

    SUITE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    49 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Room amenities

    • Fridge
    • Kitchen utensils, plates & cups
    • Bathroom: 1
    • Hairdryer
    • Kitchenette
    • Wi-fi
    • DVD player
    • Toiletries
    • Desk
    • Dishwasher
    • Cable TV
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDS • 35 m²STU.2Q
    STUDIO TWO QUEEN BEDSPhoto unavailable7 photos

    Candlewood Suites Watertown Fort Drum

    STUDIO TWO QUEEN BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 35 m²STU.ST
    STUDIO STANDARDPhoto unavailable3 photos

    Candlewood Suites Watertown Fort Drum

    STUDIO STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BED • 35 m²STU.QN
    STUDIO QUEEN SIZE BEDPhoto unavailable7 photos

    Candlewood Suites Watertown Fort Drum

    STUDIO QUEEN SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Candlewood Suites Watertown Fort Drum

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 28 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable5 photos

    Candlewood Suites Watertown Fort Drum

    SUITE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 32 m²SUI.QN-1
    SUITE QUEEN SIZE BEDPhoto unavailable10 photos

    Candlewood Suites Watertown Fort Drum

    SUITE QUEEN SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    32 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-1

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 25 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable5 photos

    Candlewood Suites Watertown Fort Drum

    SUITE QUEEN SIZE BED

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-2

    Photos are not available for this room type.

    Candlewood Suites Watertown Fort Drum

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size Bed • 35 m²SUI.H6-QN

    Photos are not available for this room type.

    Candlewood Suites Watertown Fort Drum

    SUITE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 35 m²STU.H6
    STUDIO AccessiblePhoto unavailable4 photos

    Candlewood Suites Watertown Fort Drum

    STUDIO Accessible

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size Bed • 35 m²STU.H6-QN
    STUDIO Accessible-Queen Size BedPhoto unavailable7 photos

    Candlewood Suites Watertown Fort Drum

    STUDIO Accessible-Queen Size Bed

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN-1

    Photos are not available for this room type.

    Candlewood Suites Watertown Fort Drum

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN-3

    Photos are not available for this room type.

    Candlewood Suites Watertown Fort Drum

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Candlewood Suites Watertown Fort Drum

8.4
Excellent
523 Reviews
Cleanliness
8.4 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.4 /10
Location
8.4 /10
Neighborhood
8.6 /10
Quality
9.4 /10
Value
8.0 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
27 Jul 2026
Vanessa
Very clean and smells great! Comfortable beds and linens.
10/10
Exceptional
23 Jul 2026
Mary
So easy to navigate the installation. Beds are comfortable and pillows are great
Staff could not be more kind and helpful.
10/10
Exceptional
21 Jul 2026
Helena
The price is very reasonable. I wish it had some more outdoor places to sit in the summer
Self
2/10
Poor
13 Jun 2026
Janine
The accessible room with a roll in shower that I booked 3 weeks in advance was not available upon arrival.
Friends_and_family Family
4/10
Poor
18 May 2026
BENJAMIN LEON GARCIA
I rarely leave bad reviews, but my stay at Candlewood Suites Watertown was honestly very disappointing. Carla at the front desk was kind and accommodating, and she was probably the only positive part of the experience.

The room smelled terrible, like a closed unused room full of dust and mold. There were spider webs everywhere, flies inside the room, and the living room area smelled very bad, like it had not been cleaned or used properly for a long time. The curtains were broken, the windows were covered with dead flies and thick dust, and even the exhaust fan was packed with dust and dirt. It was obvious the room was not being maintained properly.

The suite setup was also inconvenient because the AC and heater were only in the living room and barely reached the bedroom. I had to leave the bedroom door open the whole time just to get airflow, which made it difficult to sleep because the room kept getting too cold or too warm.

I called the front desk to ask if they had a portable heater or fan available, but they told me they had none. Their only solution was to downgrade me into a smaller room while still charging me the same price. I was also surprised that housekeeping is only done once a week.

I ended up getting sick with severe allergies and fever symptoms. I was visiting my military partner after 6 months apart, and this experience ruined our stay. I should have taken more evidence, but the staff already knows these issues exist.
Partner
8/10
Excellent
10 May 2026
ATHIRAJ
The Kitchen was equipped with relevant utensils, Coffee machine etc.
Family
4/10
Poor
10 May 2026
Rafael
Yes
Friends_and_family Family
10/10
Exceptional
22 Apr 2026
Ellen
Every employee I interacted with was helpful and kind! I was very comfortable and pleased.
Family_with_children
10/10
Exceptional
09 Apr 2026
Terrence
Clean room and great location
8/10
Excellent
15 Mar 2026
Rosemary
For the most part, our stay was fine, but, bless me, the shower temperature was a hot mess! Every 4 seconds (I counted!), the water temp cycled from dangerously scalding to downright cold. Every. Four. Seconds. And it wasn’t some random issue in our room. We spoke with another guest and they said they experienced the same thing. It was almost rage-inducing.

The one other issue we had was that, although there ended up being several inches of snow covering a sheet of ice on the sidewalks, the sidewalks were neither shoveled nor salted. At least out the back entrance.

Those two issues notwithstanding, Candlewood was fine. It was quiet, common spaces and our room were clean, they allow pets, and there is a Walmart (and other stores) about a 5 minute walk from the lobby.

But would we stay again? Probably not, simply because of the shower. If we knew the shower issue was fixed, then yes. But otherwise, no.
Pet
2/10
Poor
24 Feb 2026
Dean
Uncleanness and poor quality
Over rated
Friends_and_family Family
10/10
Exceptional
06 Feb 2026
Maria
Everything was wonderful
10/10
Exceptional
14 Dec 2025
Angela
It waa very welcoming. Will be back!
Leisure
10/10
Exceptional
30 Nov 2025
Ann
As usual the staff and room were top notch.
Leisure Family
10/10
Exceptional
22 Nov 2025
David
The front desk staff were so kind and accommodating.
8/10
Excellent
15 Nov 2025
Krista
Room was clean, beds comfortable, check in great, nice kitchenette….but the shower water pressure was horrible.
10/10
Exceptional
27 Oct 2025
Claire
x
Self
6/10
Pleasant
09 Oct 2025
Gabrielle
I get that the hotel was pet friendly, but there was dog food on the floor of our room. It also smelled like a wet dog when the air wasn’t on.
Also there was construction going on and we didn’t know until we arrived. It was pretty loud in the AM a couple of days. The staff was friendly and the suite was spacious.
10/10
Exceptional
29 Sep 2025
KennetH
Everything was great and wonderful
Leisure Pet
10/10
Exceptional
26 Sep 2025
Linda
All the comforts of home.
Leisure
10/10
Exceptional
24 Sep 2025
Robert
easy traveling to are destination
Leisure Partner
6/10
Pleasant
21 Sep 2025
Emily

Just “okay”

It was an okay place to stay for 2 nights. The bed wasn’t super comfortable which made for lack of sleep. The room itself had just been “cleaned” upon our arrival. As soon as we walked into our room it reeked of ramen noodles, assuming it was from the last guest. They could have at least sprayed something to make it smell better. That smell lasted the entire time we were there and was nauseating. For the price we paid per night just would’ve thought the room would be a bit better.
Partner
10/10
Exceptional
19 Aug 2025
Kelsey
Close to military post . Cost reasonable.
8/10
Excellent
13 Aug 2025
Alexander
We liked we had free cancellation until one day before the check-in date. We also liked the location which was relatively close to a number of attractions in the area. The staff was very friendly and helpful. I did not like the scratches on the bath though it did not make much difference. Sometimes we heard other people.
Leisure Family
10/10
Exceptional
06 Aug 2025
Eva
Staff are awesome and care about the guests.
8/10
Excellent
27 Jul 2025
Johnathan
Not bad, I only slept there so did not part take in any other amenities
Business Self
10/10
Exceptional
11 Jul 2025
Susan
Great location for visiting family at Fort Drum. Clean comfortable rooms.
Leisure Family
4/10
Poor
25 Apr 2025
Peter
The rooms need updating old and smelly. Stayed there 3 years ago was very nice than.
Leisure Family
10/10
Exceptional
18 Apr 2025
Dr. David
Everyone was so nice. Clean comfortable property.
Leisure Family
10/10
Exceptional
10 Apr 2025
Susan
This property is located near Fort Drum making it an ideal pace to stay while visiting my daughter.
It is clean and comfortable.
Leisure Self
10/10
Exceptional
04 Apr 2025
Nicholle
Very kind and helpful
Leisure Pet
10/10
Exceptional
16 Mar 2025
Tamara
Room temperature was set for very warm 74 degrees, changing the thermostat or cooling unit did nothing to reduce the room temperature.
Self
6/10
Pleasant
09 Mar 2025
Alicia
We were in Room 202. Directly above our room was constant pounding on the floor. Starting at 5am! Sounded like someone was continally stomping. Went down to the desk and was simply told \"Sorry\"
This went on BOTH days we were there. Obviously we were not able to sleep, and would not return.
6/10
Pleasant
08 Jan 2025
Maria
Its ok
10/10
Exceptional
28 Dec 2024
erin
So clean, smells so nice. Free coffee!!!
10/10
Exceptional
13 Dec 2024
Vicky
We were looking for a pet friendly place near the base. This was perfect
Business_and_leisure Partner
8/10
Excellent
27 Nov 2024
Ellen M

4 out of 5 stars

My only complaint about our stay here was that the toilet bowl had not been cleaned completely. Not bad, but a bit off putting. The rest of the room was nice and clean, beds were comfortable, and the freshly ground coffee was a great touch.
Friends_and_family Family
8/10
Excellent
08 Nov 2024
Ian
No breakfast
8/10
Excellent
24 Oct 2024
Ellen
It's a good place to stay when I visit my daughter, who lives a little further north. The staff has always been very helpful and kind. The rooms have always been clean. I slept well and enjoyed spending time with (and away from) my grandchildren.
Leisure Friends
10/10
Exceptional
15 Oct 2024
Kathleen
The suite was very nice with a kitchen and comfortable recliner.
Partner
10/10
Exceptional
07 Sep 2024
Dana
Room was quiet and everything was nice.
Leisure Partner
10/10
Exceptional
02 Sep 2024
John
Clean room enjoyable stay
8/10
Excellent
22 Aug 2024
James
I didn’t take anything off my rating for this, but they do not serve breakfast. I did not see it listed anywhere as a perk, so I was not disappointed. Just wanting to make anyone aware. The facility is good. We’ve stayed here and at the one on Ft Drum base. The one on base was a bit better. The honor system of buying snacks from the cantina was weird. Anyone coulda taken the money I put in the unlocked drop box.
10/10
Exceptional
18 Aug 2024
Celeste

Happy August 2024

The room was very clean and staff was very helpful and friendly
Friends_and_family Family
6/10
Pleasant
23 Jul 2024
Bianca
This was a stay for mother when she was in town and told me though it was comfortable that there were a few bugs so they might want to attend to that.
Friends_and_family Family
10/10
Exceptional
20 Jul 2024
Christine

Would stay again!

The room had Dove shampoo, conditioner and body wash for the shower! The kitchen had all the items…utensils, paper towels, toaster, and more! Friendly staff. Dogs were happy with the stay as well!
Partner
10/10
Exceptional
05 Jul 2024
William
We enjoyed our night here. The beds were comfy, and we have everything we needed and then some. Def recommended.
10/10
Exceptional
01 Jul 2024
Rana
The front desk service was good, very helpful. The room was neat and clean. I wish they could have free breakfast as their affiliate hotels in their group do.
Friends_and_family Family
10/10
Exceptional
27 Jun 2024
Justin
It was nice having free laundry (machines were all working). And the 5-8 minute walks to the nearby stores was super convenient.
Business Family
10/10
Exceptional
15 Jun 2024
Debra
As usual we had a wonderful stay here😊
Business_and_leisure Pet
8/10
Excellent
01 Jun 2024
Wayne
Mix up with the Expedia payment but hotel staff finally sorted it out
Leisure
10/10
Exceptional
28 May 2024
andrea
Nice location. Clean rooms and great staff
Leisure Family
4/10
Poor
19 May 2024
sharon
As we arrive in the entrance seemed clean take the elevator to our room piles of garage in the hallway. Next morning garbage still there. No one cleaned.
Room okay but not great. Water pressure weak no hot water.
Leisure Partner
8/10
Excellent
21 Apr 2024
Koketso
It’s really peaceful
Leisure Partner
10/10
Exceptional
31 Mar 2024
JoLynn
I liked how quiet the area is. Also, when walked into the room I could see that it was clean and looked forward to jumping into bed for a good night sleep.
Leisure Family
4/10
Poor
18 Mar 2024
William

Tired and false advertising

Hotel is tired and there is no complimentary breakfast as advertised on hotels.com.
Also says pets welcome. Does not say $50 charge for one night with one dog.
Mold in bathroom in all areas.
10/10
Exceptional
25 Feb 2024
Ellen
It's simple and cozy. I was there to visit grandchildren, not for a scenic vacation, but upstate New York is gorgeous, even in winter. I like having a kitchen. It made life with little kids simple.
Leisure Self
8/10
Excellent
04 Feb 2024
Debra
We have stayed here several times and enjoyed our stay here every time.
Leisure
10/10
Exceptional
25 Dec 2023
Rebecca
Hello! arrived to check-in & in no time I was in my room. I got comfortable & a good night’s sleep! Thank you!
Self
4/10
Poor
02 Dec 2023
becca
Staff was very nice however our AC in our room stopped working and it quickly became very hot and the hot water in the shower worked only for about 10 minutes.
Business_and_leisure Partner
2/10
Poor
21 Nov 2023
Sara L
Quiet, comfortable
Leisure
10/10
Exceptional
14 Nov 2023
Sara L
Very cozy, well kept and maintained
Family
10/10
Exceptional
15 Oct 2023
CURTIS
The room was clean and the hotel and its staff was great
Leisure
10/10
Exceptional
13 Oct 2023
Debra
Ive stayed here 3 times already and its been windetful each time.
Leisure Family
10/10
Exceptional
12 Oct 2023
Ellen
As identified
Leisure Self
10/10
Exceptional
10 Oct 2023
Ellen
The Front Desk Clerk, Kelsey, was very helpful and knowledgeable. Awesome. I appreciated the cleanliness and secure atmosphere. Got a great night of sleep. Kelsey was the perfect hostess and is the reason I’ll be back.
Leisure Self
8/10
Excellent
11 Sep 2023
Sarah
liked the location and convince of stores/food close by and that it was pet friendly.

Dislike, no pool
4/10
Poor
01 Sep 2023
Adrian
There were dead bugs on the hard floor. Hopefully not bed bugs. Coffee maker not cleaned, elevator could stand a cleaning, some staff seemed “unfriendly”.
Outfitted with decent kitchenette.
Business Self
10/10
Exceptional
19 Aug 2023
Sharanda
Awesome facility in a very convenient location
Business Pet
10/10
Exceptional
09 Aug 2023
Clivia
Side access doors tampered to remain open.
8/10
Excellent
08 Aug 2023
Rawle
Very friendly staff, the kitchenette was very convenient for my family.
Leisure Family_with_children
8/10
Excellent
07 Aug 2023
Deborah
This hotel was a convenient stop for our trip to 1000 islands area.
Back gazebo coukd have used some tlc.
Leisure Family
8/10
Excellent
31 Jul 2023
Thomas
We had been to this hotel in 2020 and it was in need of an upgrade with very uncomfortable beds. They renovated since then and it was very nice accommodations. Would highly recommend this hotel for the region. We noticed the bathrooms are already showing some wear so hope they keep on top of the cleaning and standards
Leisure Partner
8/10
Excellent
27 Jul 2023
LouAnn
Hall didn’t look like it had been vacuumed in a while but our room was clean and comfortable. Most of the staff was friendly and helpful.
Leisure Family
6/10
Pleasant
24 Jul 2023
Aaliyah
Average cleanliness, nice customer service
Leisure Partner
10/10
Exceptional
16 Jul 2023
Uletha
Very nice
6/10
Pleasant
26 Jun 2023
Steven
Over all I was a bit disappointed with the term \"long term stay hotel\" and that it didn't provide an included breakfast. I don't remember seeing that description when I booked it and I'm pretty sure the cost would have been the same to stay at the Candlewood Suites a few minutes/miles away.

The beds were very comfortable / ac system was wonderful / great quality tv / mini kitchen worked great

I guess I'll have to call in advance to verify the amenities before booking online.
Leisure Family_with_children
10/10
Exceptional
21 Jun 2023
Faith
This was my second stay at this hotel. It remains a convenient location for Fort Drum. Very clean room and overall facility. Would recommend more lighting in the parking lot - very dark at night which is nice for sleeping, but just a little creepy to arrive late. Reasonable pet fee to bring my cat. Very pleased with free washing machines and dryers that were easy to use - as long as you bring your own soaps, etc. would have loved to have a continental breakfast, but having a kitchenette in the room is an excellent alternative especially for longer term stays. Would recommend and would stay again.
Leisure Pet
10/10
Exceptional
01 Jun 2023
Mackenzie
This hotel is very nice.
Business Friends
8/10
Excellent
31 May 2023
IRMA I
Nothing else. Good hotel.
Leisure Family
10/10
Exceptional
27 May 2023
Nyla
Enjoyed the stay i.t’s nicelyrenovated. Shower gets hot and beds are extremely comfortable. There is no continental breakfast however their store is open 24 hours with available breakfast food fl heat up or cook. The rooms are fully furnished with microwave, full size refrigerator, dishwasher with dishes and silverware to use and cook with and hot stove.It’s near Walmart, Dollar Tree, Arby’s, Dunkin Donuts and a few other shopping stores just a walk away.
Leisure Family
10/10
Exceptional
16 May 2023
Sharanda
Location and convenience
Business Pet
10/10
Exceptional
11 May 2023
Dave
It was clean , friendly and comfortable
Friends_and_family Family
8/10
Excellent
08 May 2023
Ashley
We only stayed one night and I wasn't very familiar with the area. Staff was super friendly, the hotel was very quiet, and plenty of room (grass) for my dog to sniff and roam around. I loved the center right across the street - lots of dining and shopping options. There were also other dining options around if you didn't want what the center had. Didn't get a chance to use the fitness center, but I saw that it had a variety of equipment and I would have loved to try it out.
Leisure Pet
8/10
Excellent
06 Apr 2023
Luis
Nice welcome
Leisure Family
4/10
Poor
27 Mar 2023
Katie

Disorderly above us

The hotel itself was fine but, the people upstairs were so loud (going into 3 in the morning) we left at 6 am and slept later at home. They were stomping, jumping (maybe a large dog)?? So disrespectful and ridiculous!!
Friends_and_family Family
8/10
Excellent
06 Mar 2023
Nickie
The complete kitchen with dishes.
Leisure Family
10/10
Exceptional
11 Feb 2023
Anita
My husband and I were impressed with the room. The kitchen was a surprise as it was fully equipped. We were also pleased with the little store that allowed us to get coffee and other items we needed. Coffee was delicious. We would stay again
Leisure
10/10
Exceptional
29 Jan 2023
Monica
Safe and Clean!
Leisure Family_with_children
4/10
Poor
12 Dec 2022
Samuel
Very disapointed overall. Room is tiny, not what I am used to with a \"suite\". Not clean at all, toilet, shower, window, cooking station. Cofee machine was dirty also.
Toilet is making a flush sound every 10min. The bathroom fan's making a ticking nose when it's off, annoying. Sorry but I won't go back there.
Leisure Family
8/10
Excellent
14 Nov 2022
Pallas

Comfy

Staff was friendly beds were comfy had a recliner in room that my husband loved
I just wished they offered breakfast
Friends_and_family Family
10/10
Exceptional
27 Oct 2022
David
Visited during Halloween, and the staff was very festive. Employee pumpkin decorating contest judged by guests, door decorating contest for guests.
Leisure Partner
10/10
Exceptional
10 Oct 2022
Christine
I love this Candlewood. I have stayed here several times and the rooms are large, clean, and has a nice kitchenette. Super comfy bed! Staff is always pleasant.
Leisure Family
8/10
Excellent
09 Sep 2022
Kadir
It’s a nice place but
10/10
Exceptional
09 Sep 2022
Bonnie
Very clean and pleasant place to stay.
Leisure Partner
10/10
Exceptional
29 Aug 2022
Rachel
Staff was super helpful. Love the rooms they were clean and modern. The lobby was a little bit dirty but besides that everything was great!!
Leisure Family
10/10
Exceptional
28 Aug 2022
Juanita
hotel nice and clean the room was big and closet was nice and big nice kitchen
Leisure
10/10
Exceptional
22 Aug 2022
Jennifer

Good Stay

It was great. Wish you did a breakfast
Friends_and_family Family
8/10
Excellent
16 Aug 2022
Faria
Front desk was very professional. However our room wasnt as clean.The bathroom floor was a bit dirty so we wore our filpflops. It was quite and accessible towhere we needed to go and they accepted little dogs so that was a plus.
Leisure Pet
6/10
Pleasant
16 Aug 2022
Verified traveler

Ok for one night.

The stay was ok except for the 2 chairs in the room. Both were dirty; didnt want to sit on either.
Partner

Location & surroundings

Candlewood Suites Watertown Fort Drum
26513 Herrick Drive, Watertown, United States

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Candlewood Suites Watertown Fort Drum

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