Name: Balletti Palace
Address: Viale Trento, S/N, Viterbo, 1100, IT

10/10

Exceptional

24 Feb 2025

Larry

The people at the desk and in the breakfast room were kind and helpful. After I inquired about the town and a little of its history the man at the desk gave me the most wonderful run down about the Papal Palace and Italian history in general. I had a blast hearing about the world from his well-considered point of view.

Business Self

10/10

Exceptional

05 Nov 2023

Angelo

Picked this hotel because it was close to the train station

Leisure

10/10

Exceptional

26 Oct 2023

Angel

As soon we walked into the lobby it smelled like a dirty ashtray. Thanks God, we had prepaid and check in was expedite. The parking was across the street from the hotel and it was in a safe location. The room was comfortable and very clean and no cigarette smell. Breakfast was simple but good. The staff was friendly and helpful.

Leisure Family

6/10

Pleasant

18 Sep 2023

Dayna

This property was well located, close to the train station and the historic center. When we arrived the street was very dark. The front desk person did not speak any English at all, and she could not find our reservation. I told her I had booked one room with one double bed and one twin bed. We got a room with two twin beds. After a very long day of travelling I had no energy to argue with someone who couldn’t understand anything I was saying. The Expedia page says hotel has an on-site restaurant. We head there for dinner because we are starving and although there are many many empty tables, we were told “we are full”. I look around at all the empty tables and say “ you aren’t full, there are all these empty tables”. Now the guy yells at me WE ARE FULL. Ooook I then see pizza boxes and I ask if I can get a pizza to take away, he say (very rudely) NO! We go back to the front desk person who can’t do anything or offer any suggestions. They should not claim to have an on-site restaurant if it’s not run by the hotel and if arriving guest can’t get a table. So we are exhausted and starving and the front desk person was useless. Next day on-site breakfast was fine. This morning I was woken up early by the maid in the hall. I had the AC going and I had earplugs in and she was crashing around and woke me. Ugh. Overall our stay was ok. Beds were incredibly hard. Decor needs an update. Staff needs improvement.

Leisure Family

8/10

Excellent

20 May 2023

Verified traveler

Hotel is in the process of fixing and there was some scaffolding outside, but it’s very comfortable, clean and has good service.

Partner

10/10

Exceptional

20 Aug 2022

JASWINDER

Very good service 👌

6/10

Pleasant

21 Jul 2018

Kim

Clean Hotel

Clean Hotel is about the best thing I can say. Disappointing in every other aspect. No coffee/ water/juice in room or anywhere in hotel on offer other than at breakfast, especially in 30 to 35 degree heat was a little ridiculous. Reception battled to understand English. Advertises has an in house restaurant and bar, restaraunt never opened once and when I asked where the bar was, was told no bar..Could not even order a sandwich or water Staff really do not go out of their way, felt very unwelcome. Would not stay again. Stayed 2 nights. Aircon in room didn’t work.

10/10

Exceptional

14 Jan 2018

Lisa

balletti hotel

very nice hotel ...staff excellent ..will stay again .

8/10

Excellent

17 Oct 2016

Boris

Good hotel, perfectly located

Balletti is a good place. First of all, it is perfectly located-just steps away from the Potra Fiorentina train station, 2 minutes walk from the historical center and very close to the bus station. So, Balletti gives you an easy access not only to Viterbo, but also to places like Tarquinia, Bolsena, Bagnoregio, Tuscania, villa Lante in Bagnaia etc. It is worth to mention, that in spite of the fact, that train station and highway were so close, I wasn't at all bothered by the noise from outside-maybe they have noise-reducing windows.
The room itself, as well as the bathroom, was spacious and clean. In the past, there was a water leak from the ceiling and some minor traces of the leak are still visible, but the quality of my stay was not affected by that.
Balletti serves you a buffet breakfast in the morning starting from 7 am and this buffet breakfast is very good.
All in all, staying here was a pleasure.

10/10

Exceptional

01 Mar 2016

Verified traveler

Thanks.

It is always a pleasure to stay at the Balletti Palace.
The staff is friendly and professional.
Good value for money.

Family

8/10

Excellent

18 Nov 2014

Verified traveler

Good experience at the hotel Balletti Palace.

The hotel is in a good location, few steps from Porta Fiorentina rail station. Overall in good conditions..there was some refurbishment going on, but nothing to complaint about, it means they care about the hotel' appearance.
They only thing I would suggest to improve their service, to separate the cheese from the cold cuts (ham/ salami) on the buffet table..as I'm vegetarian, I could not eat the cheese as it was in the same tray.
Very friendly and professional staff.

Family

4/10

Poor

11 Jul 2012

joe

the best western viterbo is a better choice

the air conditioning system was broken. it was hot outside yet cooler to open the window than remain in the sauna of my room. management was advised of the problem yet during my three day stay they could not fix it.
i have recently stayed at the best western viterbo. it is a far newer and better hotel where everything works.

8/10

Excellent

08 Aug 2011

Verified traveler

Goof value

The Balletti was a good value when booked through Hotels.com. The room was large and nicely maintained. The A/C did not cool as well as we would have liked. The breakfast was good and this was a good location for driving to the hill cities in Umbria. We had to book an additional night earlier in the week and did not receive as good a rate.

6/10

Pleasant

07 Aug 2011

Shankar

Only if you have no other option

This is not an entirely fair review as we barely stayed in this hotel for a night, en route to southern italy. However, we picked this for exactly this reason - a motel type stay - but expected a bit better room, comfort, cleanliness etc. Was average across the board.

10/10

Exceptional

03 Aug 2011

Paul

Viterbo Convience

This is an ideally located Hotel near the train station and walking distance to the walls of the historic town. There is even a shopping mall in the newer section of the city. Hotel staff is excellant and very helpful to the inexperienced traveler. Would not hesitate to book this again if we are visiting.

Family

8/10

Excellent

06 Oct 2009

joanna

need better directionss

the hotel was fine but hard to find and not on our new navigation system. but it fit our need, it would have been nice if someone could have helped us without luggage since the parking lot is abit far especially since they new we had such a hard time finding them.

10/10

Exceptional

24 Jun 2026

Odile

Chambre propre, climatisation agréable, personnel aimable et efficace, localisation parfaite pour visiter la ville et la région, parking gratuit

Partner

10/10

Exceptional

08 Jun 2026

Marika

Pulitissimo e ambiente carino

8/10

Excellent

03 Feb 2026

Emidio

.

Business

6/10

Pleasant

28 Apr 2025

Fabio

Il personale è stato estremamente gentile e disponibile. Colazione ricca. Gli arredi sono molto datati, sarebbe veramente ora di fare un restyling. Per il resto, stanze pulite e silenziose.

8/10

Excellent

08 Oct 2024

ANDRE

Ótima opção e custo benefício em Viterbo,

Excelente localização para quem está de carro alugado, com fácil acesso para a saída da cidade e opções de estacionamento gratuito ao lado do hotel.
O café da manhã é bem simples , mas para quem não é exigente ok ;

Friends_and_family Family

10/10

Exceptional

23 Sep 2024

Giuseppe

Perdonale attendo alle esigenze del cliente e disponibilità completa

Business

8/10

Excellent

22 Sep 2024

dante

.

Business_and_leisure Self

4/10

Poor

27 Jul 2024

Maria Teresa

Le finestre si aprono di pochi centimetri e l'afa è notevole. L'albergo e in ristrutturazione ma l'impressione è di grande trascuratezza

Leisure Friends

6/10

Pleasant

18 Mar 2024

Filippo

Struttura un po' datata però molto centrale ben collegata al centro!

8/10

Excellent

15 Mar 2024

GIOVANNINA LA

Personale gentilissimo

8/10

Excellent

11 Mar 2024

Angela

Hotel essenziale quanto a servizi, ma ottimo per la posizione e per la cordialità dello staff.
Dalle recensioni mi ero lasciata scoraggiare (effettivamente forse 4 stelle sono troppe) ma alla fine ci ha regalato un soggiorno piacevole e senza intoppi.

Senza pretese, ma alla fine partendo la mattina e tornando a fine giornata è più che sufficiente. La vicinanza al centro e il parcheggio sono stati sicuramente un plus.

Lavori di ristrutturazione ancora in corso, in compenso hanno ripristinato l'ascensore..

Leisure Partner

10/10

Exceptional

08 Jan 2024

Margherita

Soggiorno molto piacevole, nonostante il maltempo. Hotel di buon livello; stanza ampia ben al di là delle aspettative e ben arredata, con affaccio gradevole. Location vicina al centro storico e alla Stazione Porta Fiorentina; Stazione Porta Romana raggiungibile in una ventina di minuti a piedi. Prima colazione gustosa, con ricco buffet. Personale molto cortese e disponibile. Ottimo rapporto prezzo-qualità

Leisure Self

8/10

Excellent

29 Dec 2023

admir

La struttura e vicina al cento della città

Leisure

10/10

Exceptional

18 Dec 2023

Roberto

Buono il servizio colazione

8/10

Excellent

30 Oct 2023

Alessio

Personale cordiale e disponibile, struttura un pò datata ma ben mantenuta e pulita, rimane in una posizione molto comoda specie per chi arriva con i mezzi pubblici, consigliato anche a chi soggiorna in famiglia, stanza ampia e spazi adeguati.

Leisure Family_with_children

10/10

Exceptional

23 Oct 2023

Emiliano

Cordialità , professionalità , pulizia , struttura che arriverà al massimo visto che ci sono i lavori in corso .
Ad oggi comunque consigliabile , buono il livello .

Partner

10/10

Exceptional

22 Oct 2023

Samanta

Estrema gentilezza e cura della clientela

Leisure Self

10/10

Exceptional

20 Oct 2023

Daniele

Ottima struttura e posizione strategica

8/10

Excellent

14 Oct 2023

annarita

Carino ma nulla di esaltante, solo per dormire buono

Leisure Partner

6/10

Pleasant

06 Aug 2023

Jan

Hotel hasn’t seen investment for too long. There are new lifts and scaffolding to do the outside, but the inside needs a lot of work to get things up to date. The environment around the hotel feels somewhat unsafe. It’s a bit of a mess, just like most of Viterbo.
But the towels were good, employees were friendly and the breakfast was okay. And it was cheap.

Leisure Self

2/10

Poor

09 Jul 2023

Pierluigi

Personale gentile. Unica cosa positiva. Per il resto struttura vetusta da ristrutturare. Poco pulita nel complesso. Frigo bar vuoto che puzzava di muffa, lampadario con lampadina staccata, cartacda parati che si staccava e tende bucate. Due stelle al massimo. Quattro stelle sono un lusso

Leisure Family

8/10

Excellent

04 Jul 2023

Alessio

Una giornata a Viterbo

Soggiorno di una giornata a Viterbo. Stanza utilizzata per la notte: claustrofobia. Buono il rinnovamento della facciata, andrebbe rinnovato anche l'interno che potremmo definire \" vintage\".
Abbiamo percepito disorganizzazione e diffuso odore stantio di fumo. Discreta la colazione.

Friends_and_family Family

10/10

Exceptional

15 May 2023

Danilo

Ottimo

Business

8/10

Excellent

15 May 2023

Flavio

La struttura è un po’ datata, ci sono dei lavori in corso, i servizi ottimi, qualità prezzo ottimo

8/10

Excellent

18 Mar 2023

Generoso

ok

Business Self

10/10

Exceptional

30 Dec 2022

Nicola

Mi è piaciuta la comodità della camera e la cortesia del personale. C'è stato qualche piccolo problema (ascensore non funzionante e un po di rumore) dovuto ai lavori in corso nella struttura.

Leisure Partner

10/10

Exceptional

19 Aug 2022

Angelo

Tutto perfetto, sicuramente ci ritorneremo.

Leisure Partner

4/10

Poor

17 May 2022

Carmina

Struttura abbandonata,scarsa pulizia

Leisure Partner

8/10

Excellent

10 Jan 2022

Giorgio

Per il costo l'hotel è adatto e i servizi sono adeguati, non si può pretendere di più a quei prezzo, la colazione è meglio farla al bar

Leisure Family

6/10

Pleasant

19 Nov 2021

Verified traveler

Hotel 4 stelle???

Hotel non esaltante, con personale di servizi super, comodità di parcheggio esterno ma hotel poco centrale, ritornerei solo per gentilezza del personale

Business

4/10

Poor

21 Oct 2021

Lucilla

Personale molto gentile,la struttura avrebbe bisogno di una ristrutturazione , anche la pulizia lascia un poò a desiderare.

Business

6/10

Pleasant

19 Oct 2021

Sabina Nunziatina

Pulizia lascia a desiderare. Darei 2 stelle

Business

10/10

Exceptional

19 Jul 2021

Mosella

Siamo arrivati tardi , personale molto disponibile, gentile, camere silenziose pulite. Servizi eccellenti. Colazione ottima

Friends_and_family Family

6/10

Pleasant

02 Sep 2020

Antonio

Discreto ma costo troppo alto per qualità

Vicino stazione Viterbo discreta sistemazione. Centro raggiungibile a piedi ma rapporto qualità prezzo basso

Partner

8/10

Excellent

25 Aug 2020

fabio ottorino

Personale gentile e accogliente

Hotel enorme forse troppo per viterbo ma forse ha visto i fasti di tanti anni fa della zona. Personale super accogliente e gentile

Friends_and_family Family

2/10

Poor

16 Aug 2020

Antonio

Luogo pessimo, molto sporco servizio inesistente. La Pulicita' che fanno su internet e ' ingannevole e non veritiera.

Friends_and_family Partner

6/10

Pleasant

15 Aug 2020

Francesco

Hotel un po’ datato. Se devo dire La cosa che mi e’ piaciuta meno sicuramente il personale

Leisure Partner

10/10

Exceptional

09 Aug 2020

Raffaele

Vicino la stazione e centro città

Self

10/10

Exceptional

28 Dec 2019

MARGHERITA

Un soggiorno molto piacevole

Bella stanza, panoramica; prima colazione abbondante con scelta variegata, soprutto di dolci; personale molto cortese ed efficiente

Self

2/10

Poor

21 Aug 2019

Verified traveler

Pessima trasandato testate dei letti anni 90 appoggiate al muro che veniva o addosso

Leisure Friends

2/10

Poor

19 Aug 2019

Verified traveler

Arredi da old style ma perche troppo vecchi non per via dello stile, colazuone minimal.

Leisure

10/10

Exceptional

09 Aug 2019

Verified traveler

il mio giudizio è solo positivo, personale disponibile e pulizia al massimo

Leisure Family

10/10

Exceptional

08 Aug 2019

Verified traveler

Posizione favorevole in citta' e struttura accogliente

Business_and_leisure Partner

8/10

Excellent

15 Jun 2019

Verified traveler

Nettes Stadthotel und als optimaler Ausgangspunkt für Besichtigungen von Viterbo, Tuscania bzw Tarquinia anzusehen. Frühstück ok, Zimmer sehr groß, viele Parkplätze und gutes Wlan!

Leisure Family

8/10

Excellent

04 Jun 2019

Verified traveler

la struttura è valida, ma l'ingresso è in una posizione infelice

8/10

Excellent

22 Apr 2019

Verified traveler

Positiv: sehr freundliches Personal, sauber, sehr großes Zimmer mit ansprechender Einrichtung, top Preis-Leistungsverhältnis
Negativ: zu wenig Steckdosen im Zimmer, die Heizung konnte ich nicht regulieren (Nachtspeicher) sodass diese auch lief, wenn ich sie nicht benötigte
Insgesamt: Ich bin mit der Hotelwahl insgesamt sehr zufrieden. Wer keine gehobenen Ansprüche aber ein sauberes Hotel mit gutem Preis-Leistungsverhältnis sucht, ist hier genau richtig. Empfehlung.

Leisure Self

6/10

Pleasant

15 Jan 2019

Verified traveler

Não tinha água quente para banho. Banheiro com o esgoto entupido.

8/10

Excellent

22 Nov 2018

Luciano

Ottima posizione (stazione, centro città, università, tutto raggiungibile a piedi in pochi minuti).
Buon rapporto qualità/prezzo

6/10

Pleasant

05 Sep 2018

Verified traveler

Gradevole hotel

Ottima posizione appena fuori dalle mura della città. Posti macchina riservati. Camera graziosa e silenziosa. Buffet colazione con discreta scelta e buona qualità.

4/10

Poor

14 Aug 2018

antonio

delusione totale!!!
ristorante annesso \"le Grenier\" non funzionante e senza alcun tipo di
preavviso nonostante venga tuttora tranquillamente pubblicizzato!!!
Ciliegina sulla torta, il giorno dopo il mio arrivo si rompe una conduttura
principale dell'acqua e tutto l'albergo rimane all'improvviso senza acqua!!!
Non posso sapere quando l'abbiano ripristinata, considerando che era
una grossa perdita e che grazie al cielo e per mia estrema fortuna avevo
prenotato una sola notte!!!

6/10

Pleasant

28 Mar 2018

Verified traveler

Buon rapporto qualità/prezzo. Vicinissimo alla stazione (ma non rumoroso, anche per lo scarso traffico treni) e comodo per il centro città

8/10

Excellent

12 Mar 2018

Gaia

Hotel datato ma assolutamente adeguato

Hotel vecchio stile ma fornito di molti servizi: le camere sono spaziose, dotate di tv, cassaforte, complementi di cortesia (doccia-shampoo, cuffia, sapone solido). Ottima la colazione, possibilità di mangiare presso il ristorante adiacente. Molto vicino alla stazione FS di Viterbo Porta Fiorentina, in dieci-quindici minuti a piedi di arriva al centro di Viterbo. Il parcheggio per gli ospiti è gratuito.

6/10

Pleasant

06 Mar 2018

DAMIEN

Bien mais très bruyant

Hôtel pas très bien placé assez loin de tout (restos et sites)
Chambre propre et confortable mais très très bruyant. Nous étions proche de l'ascenseur qui a grince toute la nuit. Et les murs laissaient passer toutes les conversations des chambres voisines et du couloir. Le restaurant attenant est bon mais le service pas rapide et resto très bruyant.

Partner

10/10

Exceptional

19 Jan 2018

Katy

Ottimo albergo

È un ottimo hotel dotato di tutti i confort.
Un unico consiglio è quello di allungare almeno fino alle 10 l'orario della colazione

10/10

Exceptional

11 Jan 2018

Renzo

Personale cordiale e gentile

Family

2/10

Poor

06 Jan 2018

Verified traveler

Sconsigliatissimo

Tutto brutto...struttura antica...triste...e poco pulita.

8/10

Excellent

03 Nov 2017

Jose

Buena ubicación.

Buen hotel, con buena ubicación y atención muy amable

6/10

Pleasant

18 Mar 2017

tsuyoshi

チビタだけでなく町自体に魅力あり。

何しろ壁が薄いのか隣や外の音がうるさかった。最初の一泊は良い部屋だったがエレベーターと隣がうるさかったのであと二泊分を変えてもらったら、すごく狭い部屋になった。しかしエレベーターの音は気にならなくなったのはいいが、隣りの部屋の話し声、テレビ、そして信じられないことにイビキの音まで聞こえてきた。ツインベッド、バスタブは無い。狭いシャワーのみ。コンチネンタルの朝食は貧相だが二日だけゆで卵があった。駅から近いが周りには飲食含めて何も無い。ただヴィテルボの町は観光にはとても楽しかった。泊まった主たる理由はチビタディバーノレッジョに行くためだったが、この町自体がすばらしく、ホテルの低評価は気にならなかった。尚、徒歩1キロのバスセンターの隣には大きなショツピングモールとスーパー、また小規模のスーパーは10分以内に二つ、徒歩10分の城内には飲食多数あり。参考までに私達が利用したチビタへのバスは10:50発、帰りは14:55発で、何本か出ていたが所用時間が便によって違うとのこの、確かめて乗って下さい。時間は割と正確だった。

Partner

10/10

Exceptional

06 Feb 2017

Katy

Ottimo Hotel

Tutto positivo compreso la grande stanza che ci hanno assegnato