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Polaris Lodge Kimberley

Canada Canada , Cranbrook-BC
KIMBERLEY, Stemwinder Drive 500 A
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8.2 Excellent 251 Reviews
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Hotel details

Useful information about Polaris Lodge Kimberley before you book

Practice your swing on the golf course and enjoy other recreational amenities, such as ski-in/ski-out access and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.

Enjoy a satisfying meal at Buckhorn and Main serving guests of Polaris Lodge. Wrap up your day with a drink at the bar/lounge.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Kimberley?

This hotel has 980 square feet (91 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 14 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding.

Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.


When you stay at Polaris Lodge in Kimberley, you'll be in the mountains, just steps from Kimberley Alpine Resort and North Star Express. This family-friendly hotel is 0.7 mi (1.2 km) from Owl T-Bar Ski Lift and 0.8 mi (1.3 km) from Trickle Creek Golf Course.

Make yourself at home in one of the 14 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding.

Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include complimentary wired internet access, a business center, and express check-out.

Planning an event in Kimberley? This hotel has 980 square feet (91 square meters) of space consisting of a conference center and meeting rooms.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 19

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Parking height restrictions apply No front desk Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Pool access available from 9:00 AM to 9:00 PM.
    • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
  • Special Instructions
    There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Trickle Creek Lodge, 500 Stemwinder Drive Kimberley, BC V1A 2Y6]. If you arrive at the property after hours, you'll need to check in at an alternate location: [Po Box 220, 500 Stemwinder Drive]. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Check-in for this property is based at the Trickle Creek Lodge located next door. During the months of April, October, and November, the front desk hours may be limited to 6 AM - 11 PM.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    19
  • Optional fees
    • Early check-in fee: CAD 50.00 (subject to availability)
    • Late check-out fee: CAD 50.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

Kimberley Alpine Resort 0.1 km / 0.1 mi
North Star Express 0.1 km / 0.1 mi
Owl T-Bar Ski Lift 0.1 km / 0.1 mi
Trickle Creek Golf Course 1.3 km / 0.8 mi
Wallinger Day Spa 2.2 km / 1.4 mi
The Platzl 2.3 km / 1.4 mi
Kimberley's Underground Mining Railway 2.5 km / 1.6 mi
Rotary Park 3 km / 1.9 mi
Cominco Gardens 3.1 km / 1.9 mi
Eimer's Lake 3.9 km / 2.4 mi
Tamarack Double Chair Lift 8.5 km / 5.3 mi
Easter Triple Chair Lift 8.6 km / 5.3 mi
Kimberley Golf Club 8.7 km / 5.4 mi
Bootleg Gap Golf Course 9.9 km / 6.1 mi
Kimberley Nature Park 10 km / 6.2 mi

Facilities

Total number of rooms
Hotel
Wheelchair-accessible
Car park
24-hour reception
Check-in hour
Check-out hour
Wired Internet
Wi-fi
Laundry service
Fireplace
Hotel safe
Currency exchange facilities
Lift access
Terrace
Concierge
Luggage room
Grill/BBQ
Ski storage
Bar
Restaurant
Conference room
Meeting room
Business centre
Outdoor freshwater pool
Sun loungers
Children playground
TV lounge
Picnic
Non-smoking establishment
Minimum check-in age
Fitness
Basketball
Golf
Snowboarding
Ski pass
Golf practice facility
Meal plans

Available board options

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room options

No room details available for this hotel.

Guest reviews

What other guests saying about Polaris Lodge Kimberley

8.2
Excellent
251 Reviews
Cleanliness
8.8 /10
Service
8.2 /10
Comfort
8.6 /10
Condition
8.2 /10
Location
8.4 /10
Neighborhood
9.2 /10
Amenities
7.2 /10
100 reviews shown
10/10
Exceptional
13 Aug 2025
Verified traveler

Polaris is Trickle Creeks little brother.

The Polaris is an older hotel but has everything you need to make your trip to Kimberley enjoyable. The rooms are large and the beds are comfortable. There is a kitchen as well as laundry in suite. You share a pool area with the Trickle creek lodge but its a very short walk.
Partner
8/10
Excellent
22 May 2025
Lorie
The character and quietness, off season
Leisure
10/10
Exceptional
22 May 2025
Patrick

Quite get away...

Beautiful setting...Very quiet....Clean...Comfortable couch and bed in the suite we stayed in...Close to Kimberly town...Amenities on site sparse as we were there early May...end of ski season / Beginning golf season in the area..
Great rate for time of year.... Staff when checking in very helpful for newcomers giving suggestions to eatings and restaurants close by...
Partner
4/10
Poor
12 May 2025
Allan
Like:
- Nice location
Dislike:
- Underground parking card reader very difficult to use, took 3 replacement cards plus maintenance man to get access.
- Condo a bit tired, loose taps in kitchen, shower head flow very poor, wifi very unreliable and down half the time.

4/10
Poor
08 May 2025
Donald
Property is run down and “managed” by Trickle Creek Lodge next door. I acknowledge it was off season but the Polaris Lodge was not looked after. Staff next door at Trickle Creek seemed indifferent to looking after Polaris guests. Would NOT recommend.
Leisure Partner
8/10
Excellent
26 Mar 2025
Chris
We had a good stay at Polaris Lodge and had easy access to the ski slopes. Limited for food options on the day we stayed but we made it work. Breakfast was the biggest concern as breakfast options were not available until 8:30 AM.
Leisure Family
8/10
Excellent
22 Apr 2024
Angela

Hockey get away.

It was a lovely suite, great surroundings, friendly staff. We didn’t have a car with us so it was a little out of the way. Nice time of year to visit.
Partner
10/10
Exceptional
14 Aug 2023
Robert
This is the second time we’ve stayed at Polaris, and we will have no hesitation booking again! We love staying at the ski hill, especially for events and the rooms are always clean and comfortable! I would give staff and service a five star - but it seems whenever I call (in business hours) I don’t actually get to speak to anyone, but leaving a voice mail they do get back to you!
Leisure Partner
8/10
Excellent
08 Aug 2023
Tim
Bit confusing to access but room was great. No on-site eating or staff but once you figure it out everything was great
Leisure Self
10/10
Exceptional
03 Aug 2023
Debbie
Overall pleased with our stay 😊
8/10
Excellent
03 Aug 2023
Gary
Checking in was a little confusing - check-in is at a different location than the building where the room is.
Leisure Partner
4/10
Poor
27 Jun 2023
gordon
Upon arrival they had no record of our reservation. The hotel clerk made us wait while she checked in other clients, even though we were first. Tried to double charge us.
Leisure Partner
10/10
Exceptional
23 Jun 2023
Rebecca
Hotel was difficult to find and check in was in another hotel
Leisure Partner
10/10
Exceptional
06 Jun 2023
Kyle
The room was great, and the staff member that checked us in and out was very helpful and thorough. The only negative was the elevator being out of order when we arrived, but it was working again by the next morning. It’s a short building anyhow, so an elevator isn’t the end of the world. We’d definitely stay again.
Business Partner
8/10
Excellent
18 May 2023
David
Signage is unclear resulting in confusion during checkin.
Business Self
8/10
Excellent
07 May 2023
GEORGE
stay was great, but pool wasnt available for 3 days, the hot days🌞🌞
6/10
Pleasant
03 May 2023
Alan
The room was good but the area we were in was having some renovations done in the halls. No staff at Polaris and none of the restaurants were open although the email I received from them stated they would be open. I understand they were open but closed when they shut the ski hill down. They need to update their email.
Leisure Partner
8/10
Excellent
20 Apr 2023
Ofelia
It's on a ski resort.
Nice view from our window. You can see the ski hills.
Leisure Partner
10/10
Exceptional
10 Apr 2023
Lee
Great stay
6/10
Pleasant
23 Mar 2023
Verified traveler
Last minute ski day for one
Self
6/10
Pleasant
21 Mar 2023
William
Kimberley was a cute and family friendly resort which was great, however our experience at the Polaris Lodge wasn't the best. The lodge seems to be a separate part of the trickle Creek Lodge so if you need anything, you have to walk over to the other side. This includes checking-in/front desk (staff we're amazing!) and pool/hot tub. The place was under renovation when we got there as well, so it was a bit of a mess and dusty. The temperature control didn't work so even if we had air con on, it was roasting and had to open the windows (during the winter). The rooms we're pretty nice, but there was a lack of basic amenities (blankets, kitchen stuff, dead pillows, etc.) that just put a damper on things. Pretty \"meh\" experience.
Leisure Friends
10/10
Exceptional
17 Feb 2023
John
All good
8/10
Excellent
07 Jan 2023
Leanne
Always enjoy our stays in Kimberley. The reservation was lost for some reason, but they made it all right. So all good.
Leisure Partner
6/10
Pleasant
30 Dec 2022
Darcy
The staff were awesome, the room was just ok, it really needs to be updated for the rate with a few more amenities
8/10
Excellent
09 Sep 2022
Lenore

A Little Pricey for the Room Size

We stayed during the summer so there was NO ONE there. Given that we were the only guests we wonder why we were given a room that had the AC/heater mechanism next to the room. No Kleenex. 1 hanger in closet. Only 2 drawers for clothes. The down comforter was too hot; without it, too cool. Probably fine for skiers but don't bring much. No equipment allowed in the room.
Partner
4/10
Poor
06 May 2022
Ronald
TV was so old as to be almost unviewable. Offsite check in and poor instructions in how to access hotel. Nice place \"in season\" but a hassle otherwise.
Leisure Family
10/10
Exceptional
10 Apr 2022
Verified traveler
Very welcoming and easy to get around the village
Partner
8/10
Excellent
26 Jan 2022
Luis
Great view and I just walk for 1 minute to be at the ski resort.
Leisure Friends
10/10
Exceptional
08 Dec 2021
Jessica
Found a good room for a good price
Leisure Family
6/10
Pleasant
08 Sep 2021
David
nothing open at the hotel, not cafe no restaurant nothing- room was substandard compared to other visits to the same facility. bed was very uncomfortable, poor quality linens - no kleenex in room - two coffee filters, lights burnt out in bathroom - carpets worn.
Leisure Family
6/10
Pleasant
07 Aug 2021
Verified traveler
Na
Leisure Family_with_children
4/10
Poor
01 Aug 2021
Verified traveler
The maid staff did not set up this room properly prior to our check in. There were only 2 hangars in the closet. There was no facial tissue in the room ( mistake corrected by desk staff). We were supposed to have coffee mugs but didn’t (another mistake corrected by desk staff on second day). The hair dryer did not work. It took until the next day to correct. The resort seemed to use Covid as an excuse to have very minimal service (none). We used our coffee pods the first day, and had to phone the next day for more. We had to enquire about garbage removal, and they told us to put it in the hallway. I must say overall, the front desk staff were excellent- they had to solve all these issues for us, and they always came through. The Polaris lodge has no ice machine. Smaller rooms do not have a fridge with a freezer. We were expecting a fairly upscale stay at a ski resort, but this was a very low grade experience. I have never had this low level of basic service either in remote tropical locations or at bargain basement chain hotels here in Canada. This is no where near getting good value for $200 per night (after tax).
Leisure Partner
6/10
Pleasant
30 Jul 2021
Verified traveler
No bar microwave. No daily clean up. No ice in either building. Unit 310B does have a patio but the neighbours AC is like a jet engine. I did appreciate the friendly staff at the front desk and restaurant and bar that was open Thursday to Sunday. Totally enjoyed the pool and hot tub.
Partner
8/10
Excellent
28 Jul 2021
Verified traveler
Location to townsite
Hotel is showing its age the lower level was not open however had not been used since ski season so it looked abided
Leisure Family
10/10
Exceptional
16 Mar 2021
Verified traveler
I loved staying right on the hill watching sunset over the last run! I loved the open courtyard between the 2 buildings but was sad to see it mostly empty due to Covid. I look forward to returning once we get back to the world of gatherings and entertainment!
Business Partner
8/10
Excellent
13 Mar 2021
Thalia
Good
Friends_and_family Family
6/10
Pleasant
27 Feb 2021
Tyson G.

Great location priced appropriately

The location and staff were amazing. The room was dated. Would have been nice to have a microwave or something to heat food. Verry limited on the pillows aswell other than that it was a great stay
6/10
Pleasant
11 Feb 2021
Kylee W.

Lovely resort and hill. Friendly night staff. Clean, but that’s it.

Very nice, not comfy and older. No communication. Need to bring everything from home as they had nothing to supply us with. Friendly night staff, amazing hill to ride. Clean.
8/10
Excellent
31 Jan 2021
Verified traveler
Great location right at the base of Kimberley Ski Resort
Leisure Family
6/10
Pleasant
16 Sep 2020
Verified traveler

Not worth the extra $$

the place could use some renovation and the utensils need to be restocked as there was a lot missing. The rooms in Trickle creek lodge are nicer for less money.
Partner
8/10
Excellent
13 Aug 2020
Rye
Nice atmosphere, clean and very friendly staff. Could use upgrading in the bed and pillows.
Leisure Partner
8/10
Excellent
03 Aug 2020
Shane

Not the greatest experience.

For the price of 250 ish per night i was not entirely impressed. It was a quick 2 night stay, and i had just spent 3 nights sleeping in a tent in jasper during a long hike. So i picked this hotel for comfort. No change of towels or shampoo or soaps, no coffee, no cleaning or change of bed sheets, that with a broken bathroom shower faucet (which i made work). Only restaurant on the hill (in an ajacent building) closed at 9pm. This was not open after a long day of fishing. I should have stayed downtown at the kimberly suits. Although not as nice of rooms the amenities and closeness to options and other service would have made it worth while. Especially considering the $ in room savings.
Self
8/10
Excellent
14 Jul 2020
Jeffrey
Great location. We were there to check out the bike trails and there were a ton. Hotel is a little dated. The reception and help at check in was great. The pool was nicely heated. The one short fall was the bedding. No fitted sheets on the bed and it was very uncomfortable to get a good night sleep.
Friends_and_family Family
10/10
Exceptional
10 Jul 2020
Verified traveler
Beautiful setting on the Kimberley Ski Hill with mountain views all around. I loved the morning sunrises. The suite was great as we didn't have to rush out for food. We did have to phone and request a few things like cooking tools and dish soap. The room was very comfortable, spacious and decor was warm and welcoming.
I look forward to another visit.
Friends_and_family Partner
10/10
Exceptional
21 Mar 2020
David K.

Great for Ski In/Ski Out

This is the best Ski in/Ski Out location on the hill. The lockers are literally at the base of the hill. Unlike many vacation rentals there is no basic grocery items, for instance there is no salt, pepper, spices, oil etc. The only things there are coffee, tea, sugar, powdered creamers. The dishes were adaquate but sparse, only 3 bowls etc. Housekeeping came in daily, but it seemed all they did was replenish dishwasher tabs and toiletries. Our toilet was visibly dirty, but they did not clean it and there were no supplies there to clean it yourself.
8/10
Excellent
06 Mar 2020
Verified traveler
responsiveness to comments, nice front desk service, good underground paking
Leisure Self
6/10
Pleasant
24 Feb 2020
Verified traveler
ski in/out was great!
Bed sheets were not crisp and bed was not neatly made when we arrived
Room was above the bar, heard band and walls were thin heard kids next door in morning
Leisure Partner
10/10
Exceptional
24 Feb 2020
Verified traveler
Great on mountain location. Super friendly people. Nice comfortable room for the whole family
Leisure Family
10/10
Exceptional
21 Feb 2020
Verified traveler
Best location. Amazing food. Clean and quiet. Front desk was great help when we decided to extend our stay.
Leisure Family
8/10
Excellent
10 Feb 2020
AC
Great mountain views, room was clean, and the underground parking was a plus!! Hot tub was accessible, but at another location.
Leisure Partner
6/10
Pleasant
31 Jan 2020
John
Polaris lodge is the most basic of hotel rooms. Nothing fancy. Bare bones. Worked for my purposes. Longer stay might want something with a bit more space and comfort.
Self
10/10
Exceptional
29 Jan 2020
Verified traveler
Nice room. Was all we needed. Nice to have heated parking.
Leisure
6/10
Pleasant
12 Jan 2020
Verified traveler
Great location but room wasn't very clean. The bed pillows were covered in someone elses hair when we showed up....
Leisure Family
10/10
Exceptional
11 Jan 2020
Michael

Perfect

This was the highlight of our trip. We loved Polaris lodge. Right at base of ski hill. Very quiet. Perfectly comfortable. Loved our time in Kimberley.
Partner
8/10
Excellent
11 Jan 2020
Crystal
We enjoyed our stay at Polaris Lodge. The hotel itself is a little confusing as you don’t check in there, you check in at the hotel next door, Trickle Creek Lodge.
Leisure Partner
10/10
Exceptional
10 Jan 2020
Oldsnowboarder
Ski in/ Ski out, heated indoor underground parking
Leisure Family
8/10
Excellent
15 Nov 2019
Verified traveler
Great suite. Outstanding value for $$
Very challenging check in process. They need to communicate much better about having to check in at another hotel. Frustrating because it took me 30 min to figure this all out after a long trip at the end of the day. However, very impressed with the accommodation
Business Self
6/10
Pleasant
13 Oct 2019
Verified traveler
Trickle creek is lovely property. Poor housekeeping this visit.
Business_and_leisure Partner
8/10
Excellent
07 Oct 2019
Verified traveler
Location and Mountain view was great!

Building needs a little TLC but the room was great!
Friends_and_family Family
8/10
Excellent
07 Oct 2019
Kevin M.

Weekend getaway

Once we found the place, no one was here and we walked around the entire building. We tried contacting the online “email or message the manager” but there was no response nor was there a phone number to call listed on the site. We drove around and went to another building to ask and the front counter staff said we finally found it and booked us in. We lucked out walking in the other building to ask. The room was great and had a good sleep.
8/10
Excellent
17 Sep 2019
Verified traveler
Very nice and lovely clean place and I will recommend to any my friends and family
Leisure Partner
10/10
Exceptional
12 Sep 2019
Liz
Because I wanted to bring my dog I was moved to Tricle Creek main building. Very pet friendly. Lovely hotel and staff. Clean room. Pool and hot tub dated.
Thanks
Leisure Family
10/10
Exceptional
04 Sep 2019
Verified traveler
Nice lodges, dining room (dinner was excellent), comfortable condo room with small kitchen and a deck. Right next to ski lift. 10 minutes drive from downtown Kimberley for restaurants, stores.
Leisure Partner
10/10
Exceptional
01 Sep 2019
Verified traveler
beautiful fully equipped suite - 12:00 pm check out - very quiet property. underground parking

lots of storage space in the unit and nice view of the mountains, stayed here before and will again
Leisure Family
6/10
Pleasant
30 Aug 2019
Verified traveler
We were in town for a wedding. There are 3 resorts within 1km from each other. The Polaris resort is definitely the oldest. To our surprise the front desk was actually closed (with a paper written on the door). You have to check into the neighbouring lodge. Hallways/common areas are very outdated and carpet is stained. We tried checking in for 5:30pm (check in time was 4:00pm) and were told that our room wasn't ready yet. Waited an additional hour for our key. Front desk staff wouldn't even give us a key so we could park in underground parking. Honestly, don't waste your time on the Polaris Lodge. Spend the extra $100 and stay at the Mountain Spirit Resort which is a 2 minute walk away.
Friends
6/10
Pleasant
22 Aug 2019
Verified traveler
Misrepresented on Expedia no ammenities, bars or restaurants. Check in in another hotel. Rooms are ok.
Friends_and_family Partner
10/10
Exceptional
06 Aug 2019
Verified traveler

Nice one bedroom resort

We stopped here on our way from Banff to US, it is nice resort, quiet and comfortable.
Family
8/10
Excellent
06 Aug 2019
Verified traveler
Wi-Fi didn’t work...there was no internet connection and they just didn’t care.
Leisure Family
8/10
Excellent
02 Aug 2019
Chris P.

Amazing location for the cost

Again to be right on the mtn and it be a cheap cost was excellent. Building was dated but the bed was fine so worth the money for sure
2/10
Poor
29 Jul 2019
Verified traveler

Empathy training needed

Check in was overly complicated by circle drive to Trickle Creek. Then frustrating by need to retrace drive back to Polaris. Felt like the poor relative bedded in staff quarters a safe distance from the big house where all the facilities were, even had to leave building for ice. Security around the need to not only show but to copy identification seemed excessive. Room clean and cleaning staff very good albeit had to track them down to get a waste basket. Bartender was very talented and attentive but she seemed to have been stuck with the dual roles of bartender and restaurant supervisor as she made us all aware by barking out orders and complaining about inexperienced staff. Upon arrival I could not activate the Wi-Fi. I phoned the front desk and encountered the same dreaded message centre that had annoyed me when I tried to contact the Hotel from town earlier. After going through a myriad of options had to leave a message.Same result. Wi-Fi fixed 10 minutes later by a hotel work around. On the morning of my departure I discovered that the shower was not working! At end of day my stay in this beautiful location/hotel was marred by the desk staff’s inability to simply say they were sorry for the Hotel shortcomings when made aware of them vs the indifference shown. No “Hope you have a pleasant stay” no “how was your stay”. I had to tell them about the shower as they did not ask. Most of all there was no “sorry for the inconvenience, trust we made it right.\"
6/10
Pleasant
28 Jul 2019
Tony
Great: Hot Tub, Cool Tub, and Swimming Pool. View.

Awesome: food at Buckhorn and Main

The room:
Queen Bed was lumpy, on wheels and looked like a Double bed.
Pillows should have been replaced a long time ago.
Sofa bed not much better.
We have stayed at better for less.
Leisure Family_with_children
10/10
Exceptional
20 Jul 2019
Verified traveler
It far surpassed my expectations. It was lovely! I have no critiques. Will definitely be back!
Leisure Family
8/10
Excellent
17 Jul 2019
Linda

Clean & Comfortable

We wanted to cut our road trip from Banff to Spokane in half and decided to stay in Kimberley, where we have stayed several times before. Rates were pretty high at Trickle Creek Lodge, where we have stayed before, but we noticed the Polaris Lodge, right next door, was within our price range. It was not as nice as Trickle Creek Lodge, definitely could use an update, but the room and linens were clean and the king bed was comfortable enough for our one night stay. Small fridge for items I needed to refrigerate was nice (though it didn't have a freezer section for my ice packs). Not many people were here, but the walls/ceilings seemed paper thin as we could hear voices next door or upstairs later in the evening. View of slopes and ski lifts were pretty cool. Could imagine this place in season with all the skiers; pretty convenient to everything and underground parking (with very narrow entry doors, btw) would be a plus during heavy snowfalls. Restaurant next door at Trickle Creek Lodge and hot tub and pool are available for use even if staying at the Polaris Lodge, though we didn't have enough time to take advantage of these amenities on this trip.
Partner
10/10
Exceptional
13 Jul 2019
Randy
Our room was large and comfortable. Front desk was friendly and helpful. Would stay there again.
Leisure Partner
8/10
Excellent
09 Jul 2019
Verified traveler
Liked that it was a base if ski hill... liked underground parking! Room was small but clean!
Leisure Partner
10/10
Exceptional
06 Jul 2019
Linda
Best place we have ever stayed in. Quiet. Underground parking,awesome because it was raining the whole time we were there.
Leisure Partner
10/10
Exceptional
03 Jul 2019
Verified traveler
very nice property. Would definitely come here in the winter
Business Self
6/10
Pleasant
20 Jun 2019
Ron

No signs, no ice, no staff

The room was fine but there were a couple notable issues. 1) No staff on site. All building doors were locked and I had to go let my visitors in whenever they arrived. 2) no ice machine on the premise. I had to go a different hotel to get ice 3) upon arrival for check-in the building was completely locked up and didn’t appear to be in operation. After a while walking around looking confused a local gentleman directed me to a different hotel nearby. I had to go to this hotel to check-in to my hotel. There were no signs posted on the premises telling me this. Finally, when I arrived at the other hotel to check-in to my hotel there was no staff at that desk either. Just a sign saying “be back soon”. Anyway, the staff member did arrive before long and all was good after that.
Partner
8/10
Excellent
09 May 2019
Verified traveler
alpine setting even in off-season, friendly receptionist.
Leisure Partner
8/10
Excellent
04 May 2019
Verified traveler
Room was great. Very clean, quiet and new. Only disappointing point was that check-in was at a different lodge. We had no idea until someone at the bar downstairs told us check-in was a lodge over. Would have been nice to now this so there was no running around carrying our luggage.
Friends_and_family Family
8/10
Excellent
23 Feb 2019
Niclas

Love Kimberley

Great location right at the lift. They seemed a bit understaffed...we made some housekeeping requests that took too long to be remedied.
Family
8/10
Excellent
19 Feb 2019
Verified traveler
Property was vlean and comfortable.
No breakfast places gad to drive into town
8/10
Excellent
06 Feb 2019
Wendy
It was hard having to trek over to trickle lodge to check in and out and use the hot tubs. Not much to choose from in the way of food
Partner
8/10
Excellent
25 Jan 2019
Rachel

Cozy

Very nice Staff. Very accomodating and friendly overall very nice, cozy and quiet visit :)
10/10
Exceptional
23 Jan 2019
David
Some general up keep needed in units. Tightening cupboard knobs etc. Otherwise great stay and location. Ideal ski in out location.
Friends
6/10
Pleasant
09 Jan 2019
Verified traveler
Excellent position. Pokey room with no where to put anything.
Leisure Partner
8/10
Excellent
06 Jan 2019
Verified traveler
Liked the fact that there was a washer/dyer in th unit
Leisure Family
6/10
Pleasant
04 Nov 2018
Janet
Parked close to lodge to find doors locked and sign to have to trek around village with all the luggage to find the Trickle Creek hotel to check in, walk back to Polaris and key didn’t work, back to Trickle Creek...gong show
6/10
Pleasant
29 Oct 2018
Verified traveler
Fridge was squealing badly the first night so I unplugged it and had a better sleep the second night.
Check in was a little awkward with no lobby or reception in this lodge and having to find the other lodge to check in.
6/10
Pleasant
01 Oct 2018
Verified traveler
Facility is quite old - in need of modernization - especially lighting. It was very dark in the room.
The check-in service in the facility was closed with poor directions as to the alternate check-in location.
10/10
Exceptional
13 Sep 2018
John
Nice one-bedroom condo unit close to the restaurants and ski lifts at Kimberley Alpine Village. Staff very accommodating. Great for this destination, but beyond walking distance to the restaurants and shops of the Kimberley Bavarian Village. Good value.
8/10
Excellent
06 Sep 2018
Dave
Finding entrance was confusing. Recommend bringing your own pillows.
4/10
Poor
26 Jul 2018
alex

Good room bad communication

We stayed 2 nights the room was clean and this was the only good thing . The air conditioning in the room was so loud you could not use it at night . On the first day we got up to no power . They never said anything to us about the power being off at check in although it was a scheduled power outage. The hotel food was super over priced for what you got go in to town there is better food there .
6/10
Pleasant
14 Jul 2018
Verified traveler

Great location, terrible beds

This was an amazing location, and the room was spacious,however though the description said Mountain View we looked out at a dirt parking lot. The king size bed which was described as a queen was actually two twin mattress put together 😩 our 15 year old son stayed on the pull out and it was dingy, slanted downwards and you could feel every spring in the thin mattress. We were happy we were there for only one night. Staff was super friendly.
6/10
Pleasant
04 Jul 2018
sharebear

Enjoying BC getaways

I feel that we should of been informed that there really wasn’t anything open after 8:00 pm the room was fine,,but none of the amenities were,, having to trek over to another hotel if we wanted to get a drink from a vending machine to using the pool or hot tub was not what we imagined,, under communication I rated good, only because the personal at the front desk was very polite and lovely.
8/10
Excellent
01 Jul 2018
Jim

Not quite a hotel

If you understand this is a ski lodge, not a hotel, everything else falls into place
No street number for an address, more difficult for GPS
I arrived after dark, no sign saying this is the Polaris Hotel. Had to find the front desk, which is actually shared with a sister hotel almost a block's walk away. Sure glad it wasn't raining
No sign of life in the building that actually was the Polaris hotel.
Room was smaller than a standard hotel, one bed, one desk, one chair for the desk. Mp upholstered chair or couch.
However the place was clean, underground parking was available. price was good. I'd stay again.
10/10
Exceptional
11 Jun 2018
Verified traveler

Very nice summer stay

The Polaris Lodge met all our expectations and was a great value for summer. Very friendly and helpful staff. The onsite restaurant was excellent for dinner (just wish it was open for breakfast).
10/10
Exceptional
02 May 2018
Royce

Getaway

We were very happy with the stay, very well kept, clean, and great staff.
Partner
8/10
Excellent
27 Apr 2018
Kimberly

Nice room could have better mattresses

Nicely kept room and hotel. Signage could have been better to indicate where check in etc is. Beds were very uncomfortable
Family
10/10
Exceptional
16 Mar 2018
Verified traveler
Great stay. Amazing location right at the base of the ski lift. Spacious room, comfortable bed, friendly staff. Great apres ski band at the Stemwinder, and delicious dinner at the Trickle Creek Restaurant whose name escapes me at the moment. Ski lockers are handy, as was the heated underground parking. We also enjoyed using the hot tub over at Trickle Creek.

The only thing that is less than perfect is the soundproofing, but our next door neighbors quieted down at a respectable time so we all got a good night's sleep.

I would totally stay here again.


Hotels Nearby

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Trickle Creek Lodge
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Trickle Creek Lodge

KIMBERLEY, 500 Stemwinder Dr

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The hotel is nestled in the heart of the Kimberley Alpine Village, 100 feet from Kimberley Alpine Resort's quad chair ski lift and a cart path away from Trickle Creek Golf Course. The hotel is only minutes away from Kimberley's Platzl, featuring a variety of shops and restaurants.

Downtown Kimberley has many different restaurants with many specialising in German food. Cranbrook Airport is 20 minutes away and Calgary and Spokane are about a 4-hour drive away.

This premiere ski hotel offers 80 guest suites, including 19 studios, 41 one-bed rooms and 20 two-bed rooms. Facilities at the air-conditioned establishment include a lobby, hotel safe, currency exchange, lift access, a TV lounge and a children's playground for the younger guests.

The hotel's restaurant and lounge serves a range of cuisine that is sure to appeal to all taste buds. Business travellers are sure to appreciate the conference facilities, while free high-speed Internet access, a barbeque patio, heated underground parking, a garage and an on-site coin-operated laundry round off the offerings.

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3 STARS

Trickle Creek Lodge

KIMBERLEY, 500 Stemwinder Dr | Show on Google

~ 0.13 km from Polaris Lodge Kimberley

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The Larix Hotel
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The Larix Hotel

Kimberley, 78 Howard St

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The Larix Hotel in Kimberley places you within a 5-minute walk of Wallinger Day Spa and The Platzl. This hotel offers complimentary on-the-go breakfast, free self-parking, and Smart TVs with digital programming in all 20 air-conditioned rooms.

Each room features a pillowtop bed with down comforters and Egyptian cotton sheets, along with private bathrooms stocked with designer toiletries and hair dryers. Complimentary Wi-Fi is also available.

Nearby attractions include Kimberley's Underground Mining Railway (0. 3 mi) and Rotary Park (0.

8 mi). The nearest major airport is Cranbrook, BC (YXC-Canadian Rockies Intl.

), 14. 5 mi from the hotel.

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The Larix Hotel

Kimberley, 78 Howard St | Show on Google

~ 1.39 km from Polaris Lodge Kimberley

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Western Lodge
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Western Lodge

KIMBERLEY, 2665 Warren Ave

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Enjoy a comfortable stay at the Western Lodge in Kimberley, conveniently located near ski lifts and a short drive from Rotary Park and Wallinger Day Spa. This lodge offers complimentary Wi-Fi, a snack bar, and a relaxing bar/lounge.

Start your day with the included complimentary breakfast. Guest rooms feature individual decor, refrigerators, LED TVs, and microwaves.

Deep soaking bathtubs and complimentary toiletries are provided in the en-suite bathrooms. Free self-parking and luggage storage are also available.

Nearby attractions include The Platzl and Eimer's Lake.

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3 STARS

Western Lodge

KIMBERLEY, 2665 Warren Ave | Show on Google

~ 3.49 km from Polaris Lodge Kimberley

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