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Hôtel l'Empress

Rimouski-QC · Canada

360, montee Industrielle-et-Commerciale, 2View location

8.4/10Excellent1,000 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.4/108.4
Condition8.4/108.4
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hôtel l'Empress

Make Hôtel l'Empress your stopover on your next visit to Rimouski! Recently renovated, the hotel offers 62 cozy and comfortable rooms. All of our rooms feature a flatscreen TV, a work desk with free Wi-Fi, toll-free local calls and a full, private bathroom.

You will certainly appreciate the outdoor parking or the electric vehicle charging station reserved for our guests. Ideally located, at the entrance of the city, you will find several restaurants and shops nearby.

Connected to our hotel you will enjoy relaxing around a good meal at the restaurant La Cage - Brasserie sportive. Staying at Hôtel l'Empress means enjoying a stay at the best value for money in Rimouski. Looking forward to welcoming you!

Read more about this hotelShow less

In the heart of Rimouski, Hôtel L'Empress is within a 5-minute drive of University of Quebec at Rimouski and Rimouski Regional Hospital. This hotel is 2.6 mi (4.2 km) from The Lamontagne House and 2.7 mi (4.4 km) from Rimouski - Forestville Ferry.

Make yourself at home in one of the 62 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 3:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Property Registration Number 2026-03-31, 151303
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: CAD 10.0 per night
    • Rollaway bed fee: CAD 20.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    French

Nearby attractions

University of Quebec at Rimouski 1.2 km / 0.7 mi
Carrefour Rimouski 1.6 km / 1 mi
Complexe sportif Desjardins 1.9 km / 1.2 mi
Promenade de la mer 2.3 km / 1.5 mi
Cinéma Lido 2.7 km / 1.7 mi
Colisée Financière Sun Life 2.8 km / 1.7 mi
Galerie d'art Léonard-Parent 3 km / 1.9 mi
Cegep de Rimouski 3.1 km / 1.9 mi
Salle Desjardins-Telus 3.2 km / 2 mi
Cathédrale Saint-Germain 3.3 km / 2 mi
Musée de Rimouski 3.3 km / 2 mi
Rimouski Tourism Bureau 3.3 km / 2.1 mi
Quebec Maritime Institute 3.4 km / 2.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2019
  • Total number of rooms: 62
  • Double rooms: 14
  • Junior suites: 6
  • Apartments: 1
  • Quadruple rooms: 37
  • Accessible rooms: 3
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
Show 35 more facilities & services
  • Airport
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Towels and bed linen
  • Bar
  • Restaurant
  • Highchairs
  • Air conditioning in Restaurant
  • Breakfast room
  • Photocopier
  • Fax
  • TV lounge
  • Breakfast served to the table
  • Breakfast a la carte
  • À la carte lunch
  • À la carte dinner
  • Special dietary options
  • Gluten-free meals
  • LGTBIQ friendly
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU

    Photos are not available for this room type.

    Hôtel l'Empress

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR TWO DOUBLE BEDSQUADRUPLE • SUPERIOR TWO DOUBLE BEDSQUA.2D-SU

    Photos are not available for this room type.

    Hôtel l'Empress

    QUADRUPLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hôtel l'Empress

8.4
Excellent
1,000 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.4 /10
Condition
8.4 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
14 Jul 2026
Gilles
Good overall
Partner
10/10
Exceptional
12 Jul 2026
Karine
Big clean room. Hotel near a lot of restaurants.
Partner
6/10
Pleasant
10 Jul 2026
Ghislain
Good location and room spacious
Friends_and_family Friends
6/10
Pleasant
14 Jun 2026
Roxane
Lit confortable, la salle de bain était plutôt sale.
Family_with_children
4/10
Poor
08 Dec 2025
Christian
Was met by a very rude associate. We were early and asked if we could access our room. She rudely told us check in was at 4 and our room was not ready. We asked if we could maybe have a different room. She said they were not obligated to give us a room before 4 pm. She was ready for an argument even if that is not what we wanted. We sat in our vehicle to figure out what to do, I need the washroom so went back in. I had just entered and she came up to the counter and said \"YES MADAME!!!\" as if I was coming in to argue. I asked if there was a washroom I could use. She felt pretty stupid for acting that way and got all friendly when she realized we were not looking to argue with her. Lucky for her we are nice people. Anyway despite it being in a great shopping district, we will not be going back. Room was nice though. Hallway and stairs are pretty outdated.
Leisure Partner
10/10
Exceptional
30 Nov 2025
Suzanne
Une courte visite pour assister à un match de hockey avec des amis.
Partner
8/10
Excellent
29 Nov 2025
Sonia
The room as well as the bathroom were really nice and clean, the staff was professional and efficient.
The parking is kind of small which could have been an issue but overall I was satisfied fo my stay.
Business Self
8/10
Excellent
24 Nov 2025
Ronald
Big room
Partner
8/10
Excellent
22 Nov 2025
luc
The hide a bed was brutal, they need to upgrade their mattresses!! Very uncomfortable!!
10/10
Exceptional
19 Nov 2025
Josée
good
Business
6/10
Pleasant
12 Nov 2025
Mélissa
La douche manque de poignée
Business
6/10
Pleasant
10 Nov 2025
Cathy
La chambre est belle. Propreté passable (moisissures douche et murs sales). Le foyer ne fonctionnait pas.
10/10
Exceptional
09 Nov 2025
Karl
Tout est parfait
Friends_and_family Family
10/10
Exceptional
02 Nov 2025
Steve
Bien
Friends_and_family Family
10/10
Exceptional
30 Oct 2025
Cheryl
Very clean room, lots of parking
Friends_and_family Family
6/10
Pleasant
19 Oct 2025
Donny
Room 2031 very noisy in the morning, bathroom dirty, heater very noisy
Partner
8/10
Excellent
13 Oct 2025
Julie
Le staff à la réception froid sans enthousiasme
Leisure Friends
6/10
Pleasant
03 Oct 2025
Gail
The room was also dark but clean. Our room was on the second floor and hard to take luggage up the stairs..
8/10
Excellent
01 Oct 2025
John
Clean room and cooperative staff.
Partner
6/10
Pleasant
22 Sep 2025
philippe
Chambre donnée tardivement et non à 16h
Friends_and_family Family
8/10
Excellent
21 Sep 2025
Marie-Josée
Needs a bit of TLC but bed was comfortable and staff was super friendly!
Leisure Family
8/10
Excellent
21 Sep 2025
Rachel
Very clean Hotel and great service
Leisure Family
10/10
Exceptional
18 Sep 2025
Judith
Very clean ,and safe
Leisure Family
8/10
Excellent
06 Sep 2025
pierre
Bathroom door makes a lot of noises at night.
Partner
8/10
Excellent
06 Sep 2025
Gaston
No o elevator for the second floor
Nothing was mentioned before booking
Leisure Friends
8/10
Excellent
19 Aug 2025
claude
Belle hôtel mais manque d’amour dans les chambres
Nous avons loué une suite mais tout est usé et la douche a de la moisissure .les meubles sont magané etc
Partner
10/10
Exceptional
25 Jul 2025
Michelle
I liked the beds as they were super comfortable. The bathroom was newer and had a great shower. I also liked that there was restaurants within walking distance.
Leisure Partner
8/10
Excellent
27 Jun 2025
Don & Nicole
The hotel was located close to the highway and close to a lot of stores which was good. We were only there for the night and we wanted to go get a few groceries before leaving in the morning. The hotel itself was a bit rundown. The entrance on the side of the building where we entered had garbage bins along side of it. The carpet in the stairway and hall looked old. The room itself was clean. There were 2 burn marks on the headboard and the wall, and some of the furniture was chipped. We ate at La Cage which is connected to the hotel so that was nice. We had a good meal.
Leisure Family
10/10
Exceptional
14 May 2025
Gina
Je recommande, très belle chambre, propre et confortable
Leisure Self
10/10
Exceptional
08 May 2025
Cheri
Quick easy check in. Room in good condition, toiletries and bed was comfortable. Decent overall
Leisure Partner
8/10
Excellent
07 May 2025
Nancy
Prix raisonnable proportionnel à la qualité de l’hotel. Propre et sans tapis dans la chambre. A+. Bon resto Cage aux sports sans avoir â sortir.
Leisure
10/10
Exceptional
19 Apr 2025
Adrian
Clean, friendly service. Great location
Leisure Partner
8/10
Excellent
17 Apr 2025
sylvie

Un arrêt confortable

Un arrêt d’une seule nuit qui devait être confortable et pratique quant au lieu de l’hôtel . L’Empress remplissait les deux conditions.
Partner
10/10
Exceptional
31 Mar 2025
Virgilio
Clean and close to shopping options
Leisure Partner
8/10
Excellent
24 Mar 2025
Marie-Ange
Great stay. Comfortable room, easy check in and check out.
Business Partner
10/10
Exceptional
31 Jan 2025
George
Everyone was very nice
Business Self
8/10
Excellent
21 Jan 2025
michael
close to everything
10/10
Exceptional
18 Jan 2025
Jean-Claude
Excellent stay
Leisure
6/10
Pleasant
05 Dec 2024
Colette

Court séjour

Une nuitée avec confort de base, sans plus.
Partner
6/10
Pleasant
24 Nov 2024
Jean-Yves
Seulement 1 borne électrique. Moyen comme confort
Self
10/10
Exceptional
16 Nov 2024
Suzanne

Trop court

Une nuitée afin de nous permettre d’assister à un match de hockey junior majeur à Rimouski.
Partner
8/10
Excellent
27 Oct 2024
Nicolas
Un 24 heures apprécié !
Partner
10/10
Exceptional
20 Oct 2024
Mario
we were early and the lady did go above and beyond to make sure that our room was ready and clean very fast.
Partner
8/10
Excellent
09 Oct 2024
Carole-Anne
Affordable hotel, well maintened, good linens and comfortable bed and pillows
Business Self
10/10
Exceptional
05 Oct 2024
Johanne
.
10/10
Exceptional
01 Oct 2024
XIUYAN
Can see the rock from room window.
Leisure Partner
6/10
Pleasant
12 Sep 2024
Janet
Comfortable bed, good location for travel, furniture could be upgraded worn and wobbly chairs
Leisure Partner
6/10
Pleasant
02 Sep 2024
Eric
The room are smaller than it looks, almost have to walk sideway to be able to pass between the bed and the furniture, the AC was doing a word noise wich make it jard to sleep and there was pink mold in the shower
Friends_and_family Family
10/10
Exceptional
01 Sep 2024
Jean
Great
Leisure Partner
6/10
Pleasant
22 Aug 2024
Natasha
Nice room
8/10
Excellent
20 Aug 2024
Angus
It was a very pleasant hotel in a somewhat industrial part of the city. Conveniently located for roads/highways with nice staff.
Leisure Family
6/10
Pleasant
08 Aug 2024
Daniel
Pas d'ascenseur, nous n'avons pas été informés qu'aucun ménage sera fait et la réception ne savait pas la fréquence de nettoyage. Carreaux de céramique n'étaient pas propre. Frigidaire petit et placé au sol.
Friends_and_family Friends
6/10
Pleasant
05 Aug 2024
Senthil Sundaramoorthy
Price is high for the room
8/10
Excellent
31 Jul 2024
Jeannine
Smaller room but comfortable and clean. Courteous staff, clean rooms. Many pillows on the beds but all the same degrees of softness and hardness. If your going to offer that many pillows have a variety
8/10
Excellent
30 Jul 2024
Branko
The room had a non smoking sing, but there's a smell of smoking in there.
10/10
Exceptional
30 Jul 2024
Jeannine
Rooms are on the smaller side but beds were very comfy. Great place at an affordable price. Room was very clean.
Leisure
6/10
Pleasant
27 Jul 2024
Volodymyr
Located near plaza with subway and mcdonalds. First room had smoke odor. We requestdd another room, but it had light chemical smell. Overall room was clean, but very small. In morning we found live adult bed bug full of blood, and some bites on us. I suspect chemical smell is attempt to kill bed bugs. Nothing fancy around property - mix of industrial and shopping.
10/10
Exceptional
21 Jul 2024
Donald Stephen
Fast courteous service
8/10
Excellent
20 Jul 2024
Caroline
Beds were comfy, room was clean, soundproofing wasn't great but good for an older establishment. Perfect for an enroute overnight stay!
Leisure Family_with_children
4/10
Poor
14 Jul 2024
Manon
A/C was very loud, beds and pillows are very unconfortable. Verry small room.
6/10
Pleasant
10 Jul 2024
Nathalie
My shower didn’t work ( went from too hot to ve under to almost boiling) but they fixed it, they put water in the bodywash option in the shower so I had to wash up with shampoo and there is no parking but you can manage easily..
plus side, the bistro downstairs is incredible with delicious food where we had breakfast and it was excellent and really good prices ! The staff was very sweet and helpful .. and well Prince Edward Island is the most pittoresque places.. so beautiful and clean everywhere you look! Its a great place to visit but to live too! The air is so pure it really makes a difference, I swear! On our way back to New Brunswick we felt it right away.. it was really the best place I saw .. amazing memories and pictures. Don’t know if I would use this hotel again though..
Leisure Friends
8/10
Excellent
07 Jul 2024
Annette
Was great
Leisure Friends
4/10
Poor
01 Jul 2024
Nadine

Décevant

Décevant, chambre petite sans commodité, vieux meubles.
La chambre modeste, n'est pas spacieuse comme sur la publicité.
Banc de toilette brisé, air climatisé très bruyant.
Ne vaut pas le coût $, qualité -prix vraiment pas suffisante.
En passant par une application comme pour réserver, l'hôtel ne se force pas pour donner un bon service....
Friends_and_family Family
10/10
Exceptional
30 Jun 2024
meir
Nice clean affordable good location
Business
10/10
Exceptional
29 Jun 2024
Kazi
Clean and safe
Leisure Family_with_children
6/10
Pleasant
29 Jun 2024
Jean Marc
No elevator.
Leisure Partner
6/10
Pleasant
29 Jun 2024
Celine
Wall around bathtub require deep cleaning. Room refrigerator was very noisy.
Leisure Partner
10/10
Exceptional
22 Jun 2024
Simon
Very clean
And comfortable bed
8/10
Excellent
17 Jun 2024
Verified traveler

Good hotel for a nights stay

Stayed one night.
Bed was very comfortable, room was very clean. Air conditioner works extremely well but is rather noisy. There was a smell in the room like melted plastic, not sure what it was. But all in all it was the perfect place to stay for a night.
Friends_and_family Family
10/10
Exceptional
20 May 2024
Carole
At 22h30 we were looking for a place to sleep. Glad we found them. Clean, quiet, abordable and smiling staff even that time.
Leisure Friends
10/10
Exceptional
18 May 2024
Line
Near stores
Leisure Family
10/10
Exceptional
15 May 2024
Robert Le
A great place to stay for shopping or leasure exhibition
Leisure Partner
10/10
Exceptional
13 May 2024
David
It's convenient for shopping and dining.
8/10
Excellent
01 May 2024
Verified traveler

Déjà vu cet hôtel plus propre

J'ai déjà vu des chambres plus propres dans cet hôtel, nous avons trouvé un ongle dans le plancher de la salle de bain, et des ''gouttes'' proche du lit...
Partner
8/10
Excellent
12 Apr 2024
David
ok place to stay
Business Self
8/10
Excellent
09 Apr 2024
Verified traveler

Douche pas super bien laver

Les carreaux de la douche aurait pu être mieux lavés... Il commence à y avoir de la moisissure entre les craques de céramique... Pour le reste c'était parfait comme ménage
Partner
10/10
Exceptional
02 Apr 2024
André
Great clean and spacious room no complaints whatsoever
Leisure Partner
10/10
Exceptional
23 Mar 2024
jonathan
Its a little bit noesy
10/10
Exceptional
03 Mar 2024
julie
Loved the place!!!!!
8/10
Excellent
29 Feb 2024
hugues
Pas de dejeuner
6/10
Pleasant
08 Feb 2024
Olivier
Matress are hard as rock
Business
10/10
Exceptional
03 Feb 2024
YAN
Clean Quiet, friendly staff!
Friends_and_family Family
10/10
Exceptional
21 Jan 2024
Diane
Très satisfaisant
Business
8/10
Excellent
19 Dec 2023
Sylvie
Très bien
Partner
10/10
Exceptional
15 Oct 2023
janice
Cleaning is good. Very quiet place to sleep.
Leisure Family
10/10
Exceptional
15 Oct 2023
Pierre
Point négatif = Pas de petit-déjeuner à l'hotel...
8/10
Excellent
02 Oct 2023
Jane
Nothing in particular
Leisure Friends
10/10
Exceptional
04 Sep 2023
Marco
The room was clean. Bed was very comfortable. Would come back again
6/10
Pleasant
23 Aug 2023
Pierre
Deskrequired 100$ deposit on credit card for potential damages. I am 71 and tired not at all in the profile to bust up a room. Never stay here again
Leisure
8/10
Excellent
22 Aug 2023
Mohsen
Very clean and convenient hotel.
Business Self
6/10
Pleasant
12 Aug 2023
Sylvie
Could feel the springs in the bed. Expensive for the quality.
Friends
10/10
Exceptional
08 Aug 2023
Patrice
Friendly staff, convenient location
Leisure Friends
10/10
Exceptional
07 Aug 2023
Julie
Very nice place
8/10
Excellent
06 Aug 2023
Catherine
I was a bit concerned before checking in as some of the reviews were quite negative. When we arrived the front was courteous, and we were able to check in even though it was shortly before check in time.
Our room was on the second floor and was obviously newly renovated. It was clean and spacious. Just outside our room on the rug was a small pile of dirt. This was vacuumed up a few minutes later as they were still cleaning .
Leisure
6/10
Pleasant
26 Jul 2023
Veronique
If you reserve with Expedia they give you the oldest rooms. I saw all the other rooms by staying couple days, they are newer and bigger. I asked to be transferred to another room and they just gave me the same old and small room. My bathrooms floors where not clean with other peoples hair. Counter customer service just don’t care and don’t try to help you. It’s a Motel at 200$/night with a hotel title!
Business_and_leisure Partner
2/10
Poor
22 Jul 2023
shajeevan

Bad experience

The washrooms are terrible. Water was not draining from bathtub and washbasin.
Friends_and_family Family
8/10
Excellent
01 Jul 2023
Helen
Very nice but there was no hot water the morning we left
8/10
Excellent
01 Jul 2023
Nhu Mai
I love the location and the view from the room with its rustic decor. Perfect for a get away. The bed is just ok as it’s noisy whenever you turn
Leisure Family
2/10
Poor
27 Jun 2023
Fariba
Not clean
10/10
Exceptional
24 Jun 2023
Jacques

Definitely recommend this place to stay.

Hotel is very clean and comfortable. Staff was great!
Friends_and_family Family

Location & surroundings

Hôtel l'Empress
360, montee Industrielle-et-Commerciale, 2, Rimouski, Canada

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Hôtel l'Empress

38 hotel photos