Name: Super 8 by Wyndham Castlegar
Address: 651 18th Street, Castlegar, CA

2/10

Poor

27 Jul 2026

Faith

They never came in and cleaned our room. We had to ask for towels every day and we were there for a week. When I complained, they said they changed the sheets every three days I said well not in my room. There was a noise like someone was riding a treadmill I complained did nothing. The pool and hot tub were so disgusting. You could see the slime on the side of the walls, there was mould in the bathrooms on the roof just not a very nice hotel would not recommend it to anybody.

10/10

Exceptional

26 Jul 2026

Sheila

Pool needs cleaning/service

10/10

Exceptional

26 Jul 2026

Moray

Good location. Pleasant helpful staff.

2/10

Poor

26 Jul 2026

Thomas

Only booked this hotel as it has a waterslide and hot tub.
While sitting in the hot tub I noticed the front desk worker enter the pool area and go behind a door in the pool area. I could feel cold water coming out from the jets and then it went back to normal. She comes around and asks if the hot tub feels fine. I explain I felt cold water and she says she did something. Couldn’t quite understand as English was her second language. But smell of chemical or chlorine or bromine or whatever was strong enough to irritate my eyes.
When we got back the room by wife hung up her swim suit and soon after noticed her swim suit was ruined, bleached or something from the chemical in the hot tub.
In the morning went to let front desk know. Front desk employee said the manager would be in at 3 pm and would contact is as we were checking out. Now as of 10:32 pm still no call from manager.

10/10

Exceptional

25 Jul 2026

Mohammad

Lots of parking. Excellent customer service and always someone at the desk to help.
Pool area was super clean and well maintained. Breakfasts was great. My kids loved their pancakes. Thanks again and keep it up

10/10

Exceptional

25 Jul 2026

Teri

We enjoyed our stay at Super 8. The hotel was nice and the waterslide and breakfast was good. We're always happy to find waffles available for breakfast. The hot tub had cold water when we tried going in it, as cold or colder than the pool, so that was pretty disappointing though. The theme rooms looked like they'd be cool, though not worth the extra cost to us. When we went they were giving out a free appetizer coupon with purchase of a meal at Mr Mike's. Unfortunately we had gone and ate there first before checking in because we were hurrying to eat, check in and swim so weren't able to use the coupon.

8/10

Excellent

24 Jul 2026

Shyanna

The hotel was quiet and affordable. The staff were kind and easy to communicate with. A/C in the room was fantastic and the beds were clean.
It was definitely a dated hotel that could use some much needed renovations (shower was bubbled, paint was chipping, water damage to baseboards).
The pool did not have easily accessible towels and the hot tub was slightly warmer than luke warm. Overall it was a good stay and we would return due to the location and reasonable cost.

6/10

Pleasant

19 Jul 2026

Nicole

Was nice to have a hottub but it wasnt very warm and the slide was chaotic with many children acting in unsafe ways but not addressed by the hotel despite the area being on camera for everyone's safety. Room was okay but had left wet towel from previous guests hanging in our room and the hotel over all didnt have a very clean feeling. Pool area was very dirty.

Will be making the trip again in 3 weeks and will be chosing to go with a different hotel in the area.

Family_with_children

6/10

Pleasant

19 Jul 2026

Robert

Overall a decent place. Busy in the summer of course.

Partner

10/10

Exceptional

19 Jul 2026

Kristie

My 6 year old had a blast on the water slide and he enjoyed the waffles!

Family_with_children

8/10

Excellent

17 Jul 2026

Curtis

The hotel was comfy and staff were lovely. Best part was the new Mr Mikes beside them , it was very good. Definitely recommend

Partner

10/10

Exceptional

14 Jul 2026

Llewellyn

The hotel was clean. Well located. Fair price. I would use it again

Partner

6/10

Pleasant

13 Jul 2026

James

Hot tub was lukewarm warm, no towels at the pool, internet was poor. If you need to download you will need to do it elsewhere…the themed room was fun for the kiddo, breakfast was well stocked

Family_with_children

6/10

Pleasant

12 Jul 2026

Erin

Coffee was like water
Breakfast was not really even breakfast
Hotel is old and run down
If you just need a clean bed and a hot shower it’s an OK place to stay

Partner

8/10

Excellent

11 Jul 2026

John

Continental breakfast was adequate but couldn't use more hot items besides waffles

Partner

2/10

Poor

10 Jul 2026

Camille

We arrived in our room smelling of cat urine, and when we went into bed we found dirty bedding covered in bodily fluids. We were not allowed to switch rooms and were not able to have the carpet cleaned during our stay. Very dissatisfied.

The pool was lovely however for our kiddo and the staff was polite although not accommodating of a refund or room move.

Family_with_children

10/10

Exceptional

10 Jul 2026

Sally

Very clean great for families

Friends_and_family Family

4/10

Poor

10 Jul 2026

Marjan

Breakfast was ok except the coffee. Big yellowish/ greenish stain on one of our sheets. We requested for room service but they didn’t even changed the sheets. Staff were not friendly.

Family

4/10

Poor

07 Jul 2026

Shannon

Besides the lobby, the queen room we stayed in was dated (probably original). Baseboards cracked and peeling, old cabinets and tubs, furniture seems old but I will say the beds are comfortable. The screen in the window was completely broken, causing the window not to shut completely. The air conditioner didn’t work. The freezer in the fridge was completely frosted. My girls went to the pool and said there was black mold on the stairs and pieces of something floating in the actual pool. The hot tub was only half full of water Breakfast was nothing to write home about with the basics of cereal, toast, waffles, some apples and oranges and a couple of yogurts. Definitely a continental type of breakfast. I will not be staying here again.

6/10

Pleasant

06 Jul 2026

John

This hotel needs a renovation. We stayed in a double queen regular room. Bathroom features warped soggy baseboards and wall patches without paint. It smelled musty like an old building. Elevator had nondescript red stains near the buttons on the carpet. Signs are on the hotel read, “ doors locked at 11pm for staff safety “, and the liquor store next door painted a picture of a less than safe location. The breakfast area wasn’t staffed with someone wiping tables, etc. The lobby had boxes of stuff in it and looked like a shipping/recieving centre. My kids noted that it wasn’t a very welcoming environment and it reminded them of an old office. Pool opened at 10, which was a bit late to get a swim in before leaving. So it was cheap, we slept, and were motivated to get back on the road. Don’t know about other hotels in Castlegar, but I’d probably try a different one next time.

Family_with_children

6/10

Pleasant

06 Jul 2026

David

The complimentary breakfast did not offer scrambled eggs or bacon or sausage as options.
Only toast, waffles maker and hard boiled eggs.
Building seems a bit run down and could use an upgrade.
Door to room gets stuck and room not really clean. Supposed to be pet free in some rooms but our had pet hair in some places.
A smell seems to emanate from the air conditioning when on.

Family_with_children

8/10

Excellent

06 Jul 2026

Debbie

I would stay here again. The front steps to the hotel are on a bit of a downhill slope and I tripped walking out one day heading to the Safeway next door. I was able to regain my footing but something to think about for others. The parking isn't the best with Mr. Mike's next door but we were always able to find a spot when coming back to the hotel

Family

6/10

Pleasant

05 Jul 2026

ANNE

Lobby, hallways and breakfast room were definitely in need of a vacuum and cleaning. Breakfast area was unclean, garbage bins overflowing, dirty tables and spilled cereal, batter and coffee everywhere. It seems the hotel is running too thin on staff as the reception desk was trying to keep up with a very busy breakfast and folding laundry on the side. The hotel rooms were fine and the breakfast was plentiful…if you could find a spoon or willing to wait for someone to come and refill the coffee, yogurts or waffle batter!

Partner

10/10

Exceptional

05 Jul 2026

gail

Stay here every year and it feels like home. Centrally located to everything...easy to get to heyd to go to other towns in the kootenays area..will be back next year...Staff are wonderful

Friends

10/10

Exceptional

03 Jul 2026

Pawandeep

Ac too noisy night time big problem

8/10

Excellent

02 Jul 2026

parminder pal

Overall satisfactory. Stay

Family_with_children

10/10

Exceptional

01 Jul 2026

dawne

It is a great hotel. The waterslide looked like so much fun. The staff was so friendly and the breakfast was delicious.

Partner

8/10

Excellent

01 Jul 2026

Yu

It needs a renovation. And it is understaffed. But for the price, I am happy with it.

Family_with_children

4/10

Poor

01 Jul 2026

Vincent

The hot tub was cold!

Family_with_children

4/10

Poor

22 Jun 2026

Jennifer

very dusty in the room, tv did not work. Poorly maintained. Lot sketchy folks hanging around.

Family_with_children

6/10

Pleasant

21 Jun 2026

Mike

The hotel is in need of maintenance. Paint job,carpets, bathrooms need attention.

Partner

10/10

Exceptional

21 Jun 2026

Glen

Great breakfast, good location

Partner

6/10

Pleasant

19 Jun 2026

Tammy

The room was dated and the carpet was filthy. The breakfast was very simple.

6/10

Pleasant

18 Jun 2026

Jesse David

Run down hotel. Hot tub is straight up disgusting. I thought it was stain on the tub but my girlfriend showed me and rub it off, it was dirty not just stain. Every was all rusty. The free breakfast is pretty neat but looking how run down the place I wouldn’t wanna eat food there.

Family_with_children

8/10

Excellent

16 Jun 2026

Craig

Comfy beds and clean rooms

10/10

Exceptional

15 Jun 2026

Dean

The parking was interesting to find in a safe area. But there was a mall parking lot next to the hotel.

Self

8/10

Excellent

14 Jun 2026

Marilyn

Its obvious tje property is starting to be in a state of decline.

Partner

8/10

Excellent

13 Jun 2026

ANNE

The room was clean with plenty of amenities however, I was unable to open a window and the heat pump sounded like a washing machine on permanent spin mode all night. The beds were clean and comfortable and more than adequate breakfast. Also, after a long days drive I was looking forward to the hot tub but it was closed for maintenance / repair.

Friends_and_family Family

8/10

Excellent

09 Jun 2026

Susan

The room was nice and clean. Our one complaint was that the room did not have hot water which we did not learn about until late evening. The shower was too cold to use.

Partner

4/10

Poor

08 Jun 2026

Lynsey

It was a very poor experience. The entire time we were there the hot tub didn’t work, and the staff kept making up excuses… “it was just cleaned” “we just added water to it”. I finally got the truth from a staff member on the last day.. the pump was broken. The room we were put in had no windows to the outside, and no fresh air. The room was damp and mildewy. I had to empty their make-shift condensate bucket from the ductless split head myself, but not before it spilled water all over the carpet. The hot water didn’t work unless we ran the taps for 15 minutes before we wanted to have a shower. Very upsetting. I would have asked for a refund or discount, but because I paid through Expedia that was not an option.

Family_with_children

10/10

Exceptional

29 May 2026

Shahid

The most outstanding feature of this property is their staff. They were courteous and considerate and even changed our room after we checked in because we did not like the originally assigned room mainly because of where it was situated. I think this is one of the cleanest hotel in its class that i have stayed at. The rooms are spacious clean. If i am ever back in Castlegar, i am definitely staying again.

Family_with_children

10/10

Exceptional

25 May 2026

Steven

Our experience was very nice. We had one of the themed rooms with pool access which was really nice. On the second day we had an issue with the toilet so the moved us to one of the other themed rooms for the rest of our stay. The Super Hero room and Harry Potter rooms were both a lot of fun for our kids. Made an especially fun stay.

The breakfast was also great and had something for everyone. The highlight was the pool with the slide. Our kids couldn’t get enough and just went up and down over and over again. If you’re looking for a deep pool to swim and play, this is t it. It’s mostly a slide and a shallow area for toddlers. The hit top was good, but could have been hotter.

I would say if we came back to Castlegar we would return. It was easy access to all the wonderful activities that were present in town and surrounding areas.

Friends_and_family Family

10/10

Exceptional

22 May 2026

Bobby

Enjoyed the hot tub n waterside

Family

6/10

Pleasant

19 May 2026

Muhammad

Short of staff, just one lady running around to manage front desk and breakfast as well. Not her fault but one person cannot manage both works.

Family_with_children

8/10

Excellent

19 May 2026

Lei

Good for family out-trip as there is a swimming pool for everyone.

10/10

Exceptional

18 May 2026

Nancy

Nice clean room. Loved the mountain views. Comfortable bed. Very quiet. Breakfast was very busy our first morning but staff made every effort to refill. Good selection. Enjoyable stay.

Partner

10/10

Exceptional

17 May 2026

Grant

Clean and comfortable

Partner

4/10

Poor

15 May 2026

Dennis

Hot tub jets weren’t functioning
Hot tub needed cleaning
Pool was cold
Pool needed cleaning
Room had no hot water. Stag was helpful and moved us to another room
Hotel over all is very tired.

Friends_and_family Family

10/10

Exceptional

13 May 2026

Mike

It was great

8/10

Excellent

11 May 2026

Graham

Clean large room, although noisy at times as window overlooked indoors pool with noisy bathers.
Staff were very helpful.
Breakfast was basic but passable.
Ideal for restaurant next door.

Partner

4/10

Poor

11 May 2026

Mark

Rooms are unusual, bathrooms are tiny with beside bed? Dated but for a night ok
Only booked the place because of the pool/slide….unfortunately due too poor parenting and bad decisions made to bring a young child into the hot tub it was closed from 5 pm on….ugh offfered a late checkout but wanted to get home ..in hind sight should have taken it .. breakfast room so small had to wait 1 hr for the pancake machine cup line up.. just saying

Partner

8/10

Excellent

09 May 2026

Gerry

Very clean room. Staff were helpful and friendly, parking was easy.

Partner

2/10

Poor

05 May 2026

Wesley

Disappointed with we had left two expensive items in the room and have called the hotel repeatedly they refuse to respond . These items total over 500$ …. Feels like theft .

Family_with_children

4/10

Poor

04 May 2026

Chrus

Had to ask to have room cleaned at 3:00 in the afternoon after our first night stay on a 2 day stay! Noisy pipes that rattled all night long both nights.
Had an extra $100 added to my bill when I checked my Visa charge for no reason!
Would not stay here!!

Partner

8/10

Excellent

03 May 2026

lennie

Very nice

Family_with_children

6/10

Pleasant

02 May 2026

Kathleen

The pool is not as large as the pictures show but more importantly, the pool was very cold. We were unable to get into it

Family_with_children

8/10

Excellent

29 Apr 2026

Nikki

Parking was good

10/10

Exceptional

27 Apr 2026

Norma

We had a great time. Excelent kind, awesome staff. Clean and great environment.

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Jiri

Nice stay

Self

2/10

Poor

23 Apr 2026

David

The hotel is very run down. The room smelled of smoke. The mattress was extremely uncomfortable, so bad that it made sleep completely impossible. There was NO hot water, so a bath or shower was out of the question. The breakfast was abysmal - a stale bagel and weak coffee. Not that I wpuld have used it, but the waterslide and pool were also out of commission. Stay away!!!

Self

2/10

Poor

12 Apr 2026

Kimberly

Tv cable didnt work, charged for 45 min early check in, breakfast was cheesy and floor/tables not cleaned.

Family

4/10

Poor

06 Apr 2026

Bethany

The hotel was okay and mostly comfortable. It seems very run down and in need of upkeep. Not worth $145 a night. The hot tub was filthy even though they said they had just cleaned it. Overall needs some TLC

Friends_and_family Family

4/10

Poor

05 Apr 2026

Jane

was disappointed in this visit as I had previously given great reviews. But so many disappointments ... the remote control for the TV didn't work properly, the cool air never came, the hot tub that wasn't working the pool was filthy, . Not eager to book again....

Family_with_children

2/10

Poor

30 Mar 2026

Rob

They rented me a room that smelt like cigarettes so the second night I changed rooms and then they charged me for smoking in the room and I have never smoked in my life!!! I will never stay there again!!

6/10

Pleasant

29 Mar 2026

Jesse

Hot tub and pool were freezing cold. Theme room was run down, with the top bunk actually broken.

Family_with_children

10/10

Exceptional

26 Mar 2026

Krista

The staff were super friendly and helpful. They always had a smile.

Partner

8/10

Excellent

24 Mar 2026

Duane

This is a great place to stay.

Partner

8/10

Excellent

19 Mar 2026

Amanda

Slide is super fun but you have to ignore the grit on the bottom of the pool and the general disrepair of the building. Loved the themed rooms and appreciated the price is reflective of an old building. Staff was lovely.

Family_with_children

8/10

Excellent

15 Mar 2026

Charlie

Nice clean rooms

Family_with_children

8/10

Excellent

14 Mar 2026

Etta

Good

8/10

Excellent

13 Mar 2026

Marla

Good

Friends

10/10

Exceptional

11 Mar 2026

Peter

Clean room, comfy bed, good breakfast bar and pleasant capable staff.

Partner

6/10

Pleasant

10 Mar 2026

Shylo

Great staff and accommodating. 1st room smelled so bad from cigarette smoke and carpets are really dirty and stuff left in the fridge. 2nd room smelled much better but carpets are still stained and old. Walls/floors are very thin that you can hear people walk around upstairs and kids having fun in room below. both beds in the rooms are poor quality giving you motion transfer could be poor frame or poor quality in mattress not sure, as long as you didn't have to turn over the bed was comfy. Pool was dirty with a lot of dirt rings around. breakfast was great and clean area.
Mr. Mikes is next door with great services and food. and a lot of stores with in a few steps away to enjoy your stay. Would be a great place to stay with kids but if you want a more quite place to stay I would not recommend this hotel.

Partner

10/10

Exceptional

06 Mar 2026

Duane

The staff was excellent, very helpful. The room was comfortable and clean.

Friends_and_family Family

8/10

Excellent

02 Mar 2026

Shelly

The stafr were excellent. The room and beds were gery clean.

Partner

6/10

Pleasant

21 Feb 2026

Megan

Slide is deceiving it’s for kids under the age of 8

10/10

Exceptional

20 Feb 2026

David

Good stay no problems

Friends_and_family Family

8/10

Excellent

19 Feb 2026

Terrance

Our room was very clean and comfortable.

Partner

8/10

Excellent

15 Feb 2026

Travis

Very friendly staff
Older hotel, pool was very cold. Breakfast didnt have a lot of options

Leisure Family

4/10

Poor

13 Feb 2026

Ryan

Room was alright, hot tub not working, hot water not working. Yeah pretty bad

10/10

Exceptional

12 Feb 2026

Jane

great spacious room with a view of the hills and planes. shower was good . Keurig Coffee maker great, King bed comfortable. Nice to have breakfast on site included. quiet and reasonable rates. The staff were welcoming and accommodating.. The pool and hot tub were there too, but not used. Very pleased with my stay and will be back!

Leisure Self

8/10

Excellent

11 Feb 2026

Gary and Christina

Good place to stay. Getting a little tired, could use some updates. Overall good.

8/10

Excellent

08 Feb 2026

Fred

Great friendly helpful staff. Excellent free breakfast. Clean comfortable room. Easy parking. Only 30 minute drive to RED mountain.

Leisure Family

8/10

Excellent

08 Feb 2026

Michelle

Very friendly staff clean and comfortable room

Business

8/10

Excellent

05 Feb 2026

Jane

lovely room with King bed. room with a view ( as requested). Great shower, the staff was exceptional... front desk, housekeeping. A bit dated for sure but quiet and comfortable.

Leisure Self

4/10

Poor

02 Feb 2026

Juan

No hot water no good breakfast

2/10

Poor

29 Jan 2026

Kevin

Property needs a total renew. Everything in the place is old worn dirty and in need of replacement. Not worth the room rate for sure.

10/10

Exceptional

28 Jan 2026

roger

Clean room and staff was goid

4/10

Poor

28 Jan 2026

Niki

The room was cold and the hotel was in need in some updating, (felt old and dingy) the breakast had very little options and ive never been in such a cold hotel pool- and the pool room was freezing

Leisure Family

4/10

Poor

27 Jan 2026

Matthew

Room was old, but clean. Pool was dirty. Continental breakfast was a mess.

Leisure Family

2/10

Poor

24 Jan 2026

Kristina

Old smelly rooms. Not clean and sterilize doesn’t work. Hotel hasn’t been maintained in decades by the looks of it.

10/10

Exceptional

06 Jan 2026

Dean

very clean, always so nice.. and the front desk lady this morning was absolutely beautiful.

Self

2/10

Poor

05 Jan 2026

Chris

Asked a week in advance to cancel.as my travel plans changed. Super 8 and Expedia both said no. Beware

6/10

Pleasant

05 Jan 2026

Karen

Room was freezing when first arrived. Elevator was broken. Room was mostly clean but very dated, especially bathroom. Bathroom needed a new shower curtain.

Leisure Family

10/10

Exceptional

03 Jan 2026

Dean

All of the above its always great at that hotel.

Self

4/10

Poor

03 Jan 2026

Brendan

Major disappointment. Pool and hot tub and the pool area were too cold, chattering teeth cold! We called twice to confirm that all was working, it does not! The hotel is nice enough and clean, room was also fine. Shower water also not hot enough. Staff super friendly, and they know the pool is freezing, I feel bad for them. If only it was a great experience we might have come with the kids as regular trip as we live close by, such a shame.

Leisure Family

8/10

Excellent

31 Dec 2025

Brent

Friendly staff, water slide and hot tub. My only gripes are that the hot tub was only about half full of water and a little foamy and the Breakfast was mediocre, they had bagels but no cream cheese. Thankfully there is a restaurant right next door, the butter chicken was dynamite!

Friends_and_family Friends

4/10

Poor

29 Dec 2025

Danae

Where to begin...?
Myself, my daughter and granddaughter were booked for 3 nights starting Christmas day. We live only 30 minutes away, but wanted to relax and enjoy the pool as a nice get away for the holidays...

So, the elevator was broken (ok, only on the 2nd floor, so i can ignore.
The hot water in the room took about 5-10 minutes to get warm enough to shower, and by that time, the tub was filled ankle deep because the drain was so slow.
Beds were not the best, but not the worst.
Breakfast in the lobby was ok.. no butter/margarine for toast (only jams)
Only small red apples for fruit.. very limited, but free so... ok.
Now, the whole reason for being here:
The pool room was freezing. The large slide turned off (have to find a maintenence person and ask for it to be turned on). So, we got changed and tried to enter the pool. It was freezing! (Think late may lake water) my 5 year old granddaughter was shivering after 5 minutes and i couldnt even stay in.
The hot tub had sand in the bottom and had only one working jet at th3 bottom. (I know how to turn it on... it was definitely not working)
So, extremely disappointed, we left the pool area and went to the lobby where i tried to tell the woman working there about the issues and was told, \"no, the hot tub and pool were cleaned that day, so there wasnt sand in it\", abd that \"the jets definitely work, i must not be turning the knob\", also... she would try to get someone to check the temperature. The \"pool\" is crap.

Leisure Family_with_children

6/10

Pleasant

28 Dec 2025

JACQUELINE

The staff was very courteous, helpful and happy. The room was clean. Breakfast waffles were great but perhaps more fruit offerings. Grandson loved the water slide but the pool could have been cleaner and warmer! The water was very chilly as was the entire pool area. Hot tub was good. We stayed in December 2023 and the pool water and area was much warmer. I would not recommend to friends to book in the winter now if they wanted a great pool experience.
We booked for the theme room and pool experience. A little let down.

Friends_and_family Family

4/10

Poor

14 Dec 2025

Brian

Water slide not working informed last minute, elevator not working. Extremely loud music being played from either another room or the resturant downstairs until 1:30 or later in the morning. Broken heaters in hallways with covers all smashed, some sort of brown (looked like fieces) spread on heater in hallway. Some white stuff all over walls and carpet. Will not suggest nor will ever stay in this motel again.

Leisure Family