Name: Sandman Castlegar
Address: 1944 Columbia Ave, Castlegar, V1N 2W7, CA

4/10

Poor

20 Jul 2026

Peter

The breakfast was very lacking

Family_with_children

10/10

Exceptional

20 Jul 2026

James

Everything was fine. I would stay there again.

Partner

8/10

Excellent

19 Jul 2026

Paulette

We were lucky to find a place same day and everything was satisfactory.

Partner

10/10

Exceptional

19 Jul 2026

Paul

Excellent Customer service!

Family_with_children

8/10

Excellent

19 Jul 2026

Karyn

The room was very clean and quiet. The bathroom was somewhat updated and looked great. Just a little small. When we checked in the gal at the front desk was so helpful and accommodating. You are walking distance to the best restaurants for any meals.

Partner

2/10

Poor

19 Jul 2026

Sukhjit

Ruchika was very welcoming and informative, however we had booked 2 separate rooms for our stay and the ac was not working properly. We barely got any sleep from the hot weather

Family_with_children

8/10

Excellent

18 Jul 2026

trevor

just a quick stop on a road trip. pool was good . the bathroom looked new ,the hotel looked worn in places but it was OK. well located ,

Friends_and_family Family

6/10

Pleasant

17 Jul 2026

Amy

I had to request new bedding. Im not saying they didn't wash them. Im just saying they did not look Or feel clean.

Self

6/10

Pleasant

17 Jul 2026

Christopher

Rooms have been renovated in the past few years and are nice. The AC units were poor though. Very noisy and kept freezing if they were actually set to cool the room vs just run as a fan. Pool is decent although the ventilation in that space needs work - it feels like a steam room. Parking is good, great location and nearby amenities, priced reasonably.

Friends_and_family Friends

6/10

Pleasant

15 Jul 2026

Linda

Property was clean but air conditioning wasn't working well in July. Dont pay for the breakfast...not worth it.

Partner

6/10

Pleasant

15 Jul 2026

Shariq

Great location

O

10/10

Exceptional

14 Jul 2026

Tina

Very great staff and comfy bed.

Partner

8/10

Excellent

12 Jul 2026

Cheryl

Our third floor room has been fully remodelled and was quite lovely specially the bathroom. Breakfast is available for a modest fee but there is some room for improvement there. The pool area is inside and lovely but was very hot and humid on a 30 degree day. Overall a good value for an overnight stay.

Partner

8/10

Excellent

12 Jul 2026

Munisha

Frontdesk staff specially Miss Marie was very polite,respectful and welcoming. Room and bathroom were clean.Pool was clean
Only had a little trouble with keycards for getting in the room.It was good overall stay.

Family_with_children

8/10

Excellent

10 Jul 2026

Stephanie

It was decent. Staff was friendly.

Partner

6/10

Pleasant

09 Jul 2026

Alexander

I didn't know that we wouldn't have an outside facing window or how important that would be for my wife. Pool was pretty good.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Dany

Everything was perfect and my staying was appreciated

10/10

Exceptional

07 Jul 2026

Teryn

Clean & comfy, we had a great stay!

8/10

Excellent

06 Jul 2026

Claudette

The breakfast could be much better than it was. Very disappointing.

Partner

10/10

Exceptional

06 Jul 2026

Rejean

Clean

Partner

6/10

Pleasant

06 Jul 2026

Mandy

The staff were away from the desk for 10 min upon check-in, the room was questionably clean with dingy sheets and a silverfish on the floor, the pool was nice but the whirlpool didn't turn on and the pool area was ridiculously hot, making our room facing the courtyard also very hot ... Overall the stay was safe and we slept. It was just ok.

Family_with_children

8/10

Excellent

06 Jul 2026

Chad

It's was ok

Friends

2/10

Poor

05 Jul 2026

Carrie

When we arrived check in took 30 minutes. The hotel is dirty and not well maintained. It looks like they are days away from bulldozing the entire hotel. There was hardly any air conditioning in the building and the pool area and abandoned restaurant area was over 40 degrees celsius with no a/c and no air flow in the space at all. This actually made us sick from the heat so we couldn't use the pool at all. The swimming pool area was also absolutely filthy. The air conditioner in our room was loud and barely operating. Our family could not sleep due to the noise and temperature in the room. I brought these issues to the hotel staff's attention, and they have done nothing to resolve them. I usually make a point of only writing good reviews, but I had to warn people about this hotel.

Family_with_children

10/10

Exceptional

05 Jul 2026

Patricia

Our room had been newly renovated and it was very nice. Comfortable beds, and the bathroom was clean and nicely appointed. We stayed on the pool side and there was no noise. It is also within walking distance of several restaurants. I recommend this hotel.

10/10

Exceptional

04 Jul 2026

Ken

Clean rooms and a central location in Castlegar. Nice Atrium with a Pool & Hot Tub

Family

10/10

Exceptional

04 Jul 2026

Melanie

Very good staff. I didn’t book two nights in hotels.com so I had to do a separate booking for another night. Staff was very friendly in letting me keep the same room without having to check out and check back in.

Partner

4/10

Poor

04 Jul 2026

Jim

pool was okay but closes at 9:30; the whole building interior was a bit dark and musty smelling, needs an upgrade and better ventilation; air conditioner very noisy and minimally effective; a nice building but in need of upgrades.

Family_with_children

6/10

Pleasant

30 Jun 2026

Monica

The stsrf

10/10

Exceptional

29 Jun 2026

Donald

Great place to stay! We loved our spacious room.

Partner

8/10

Excellent

29 Jun 2026

Patrick

The check in took way too long. 1 hour
Otherwise great place to stay
Nice pool and lots of parking

Business

10/10

Exceptional

28 Jun 2026

JOUKO

Great place Great staff clean rooms

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

William

Excellent hotel. Staff were wonderful. Beds so comfortable. The centennial breakfast was the way they were when we travelled for 6 months every year. Thank you.

Partner

10/10

Exceptional

26 Jun 2026

gagandeep

Evriting good

Friends

8/10

Excellent

24 Jun 2026

Robert

The staff were very friendly and the room comfortable. A nice overnight stay.

Self

8/10

Excellent

22 Jun 2026

Frances M.

Every thing was excellent except the long wait to check in
One desk clerk helping a very difficult client while two client had to wait over 10 minutes by my watch , management personnel wandered by but didn’t help

Self

10/10

Exceptional

22 Jun 2026

Donald

The staff here are awesome! The room is spacious and well appointed. The pool and hot tub are very nice and there are a number of very good restaurants nearby.
Highly recommend!

Partner

8/10

Excellent

21 Jun 2026

Natalya

all ok

Partner

8/10

Excellent

21 Jun 2026

Gary

Lots of available parking. Plenty of mid level dining options nearby. Close to highway 3, no noise from the road.
Our room was pool-side, and the pool area was hot. Our air conditioner drew air from this hot area, and struggled to cool it to our setting of 69. It was noisy all night long.
Breakfast is available, not included! Less than continental, very sparse.

10/10

Exceptional

20 Jun 2026

Brad

The staff was wonderful. We got to town earlier than expected but we were able to get into our room.
The room is very nice, large and comfortable.
Don't bother buying the breakfast, go somewhere else. It's not worth the $8+ you pay for it.

Partner

10/10

Exceptional

20 Jun 2026

Kristina

Staff were friendly. Room and property was clean pool and hot tub amenity were great to use.

Family_with_children

10/10

Exceptional

17 Jun 2026

DAVID

This facility satisfied our expectations. The facility was clean and well maintained. It was centrally located on a well lit street and we felt safe in the environment. We were given a corporate room on a corporate floor, so we may have had the best the hotel had to offer. The room and bath were comfortable. We had no complaints or problems during our one day visit.

Friends_and_family Family

8/10

Excellent

17 Jun 2026

Dale

Clean room and staff were good at check in

Partner

6/10

Pleasant

16 Jun 2026

Carol

😕

2/10

Poor

15 Jun 2026

Lewis

Check in was extremely slow. Pool and hot tub out of commission for first two days of a four night stay. Advertised laundry facilities were non existent as new machines were in transit but nobody knew when they would get there. And as for housekeeping, the hotel requires guests to place the placard on the door prior to 10:00 am if housekeeping is required. We did this every morning yet never received housekeeping services. On day two we asked that the room be made up when we returned in the afternoon. The attendant left fresh towels on the the counter. Pulled the sheets up on one bed and just dumped all the pillows in the middle of the second bed, save one that she left in front of the tv and then left. Finally they cleaned on day three. I guess 1 out of three ain’t bad. Sufficed to say well not be staying here again.

Friends

10/10

Exceptional

15 Jun 2026

George

Great location, close to highways and amenities. Pool and hot tub are always clean and open.

Friends

10/10

Exceptional

15 Jun 2026

Hendrik

Clean room , helpful staff

Partner

10/10

Exceptional

14 Jun 2026

Darrell

We were on the 3rd floor and the room was clean and refurbished. Excellent stay. we use this hotel again

Partner

8/10

Excellent

12 Jun 2026

Tom

Clean room quiet lots of room

Partner

10/10

Exceptional

12 Jun 2026

Gregory

Expedia did not include their continental breakfast , that would vibe a benefit from you

Partner

10/10

Exceptional

11 Jun 2026

Lyle

Lovely atrium pool area

Family

8/10

Excellent

09 Jun 2026

Ronald

The continental breakfast was ill attended on first day, improved on the second day.

Partner

8/10

Excellent

09 Jun 2026

Jocelyn

Room was clean and updated.

Partner

10/10

Exceptional

08 Jun 2026

Theresa

The room was very clean and spacious, and surprisingly how quiet it was. The staff was friendly (a little slow, but very nice and helpful). The hotel had ample parking, even for oversized vehicles or those with trailers, and was centrally located in town.

Self

8/10

Excellent

07 Jun 2026

Doug

the hotel was dated but clean price was right for what you get bed was great

10/10

Exceptional

07 Jun 2026

Peighton and Katarina

The staff were super helpful and friendly the room was clean and quiet and the pool and hot tub were amazing, I would definitely stay here again and would recommend to someone else

Partner

8/10

Excellent

06 Jun 2026

Kyle

Super friendly staff!! Room was great. Lots and lots of parking

Partner

10/10

Exceptional

05 Jun 2026

Mary

A clean and quiet stay in Castlegar.. accommodated the pet friendly request with ground floor room close to an exit, and a welcome treat!

Pet

4/10

Poor

01 Jun 2026

Tongjie

The room is not clean. There are left over shampoo bottles next to the bathtub. The carpets are dirty. The gym does not have water machine.

Self

8/10

Excellent

29 May 2026

Dave

Pool is good

Self

10/10

Exceptional

27 May 2026

Daphne

Nice big room, comfortable bed, make up mirror in the bathroom. Front desk staff excellent. Did not try the pool or breakfast.

Partner

8/10

Excellent

26 May 2026

Valerie

Everything great

Partner

10/10

Exceptional

24 May 2026

Bonnie

Washing machine was broken down but we were advised upon arrival. The breakfast wasn’t what I thought it was but was convenient. Pool and hot tub were nice. Definitely a great value. I would stay there again.

Friends_and_family Family

10/10

Exceptional

24 May 2026

JARRYD

Great service as always

4/10

Poor

24 May 2026

Ken

I have stayed there many times but this time was quite poor. Toilet bowl was dirty. Every towel had stains on it. Shower stall has hair in it. I left early in the morning so didn't get a chance to tell management.

Self

8/10

Excellent

22 May 2026

Doug

A couple of cons were the room key cards did not work until reprogrammed at check -in. Also the baggage cart was too big for the size of the hallways and especially the elevator. Need ones half the size. I found the bathroom quite cramped for space and the door must be closed when using the shower. I'm 175 lbs and 5'10''. The carpet in the room should be replaced. It has seen enough service. Other than the carpet everything else in the room was very, very clean and neat! Staff were very friendly and helpful. I will definitely stay there again but get the flooring people in there to do some work.

Self

8/10

Excellent

22 May 2026

Gabrielle

Ruben was amazing during our check-in. Very helpful. Nicest check in of our trip! The rooms are renovated and were clean and in great shape. The hallways and hotel itself is a little worn but clean. The workout area was dark and smelled of rubber from the flooring, so chose not to use it. Pool was very nice.

Partner

8/10

Excellent

21 May 2026

Erika

The layout is very strange, as the elevator is quite a distance from the front desk.

Family

8/10

Excellent

20 May 2026

Heather

Overall the hotel was a nice place to stay, the pool and hot tub were nice and the room was clean and well appointed. The bathroom had been updated nicely. We stayed for 3 nights and the only issue was we did not ask for a room refresh on the first day but did on the 2nd day. The door hanger asking for the refresh was overlooked and by the time we returned housekeeping had gone home so we had to go to the front desk and get what we could. The front desk was very apologetic and offered a continental breakfast for our inconvenience which was nice, however their continental breakfast options are not our preference.
They mentioned waffles but turns out they were the processed, pop in the toaster type of waffles.
We will stay at this hotel again the next time we are in Castlegar.

Partner

6/10

Pleasant

19 May 2026

Barry

When checking in I told the person at the front desk that my wife has mobility issues and is using a cane so l asked for a room close to the elevator. He told me the room was not very far from the elevator but it was. Next day checking out I mentioned this to the front desk and was told it was because we wanted a queen room. Rooms close to the elevator appeared empty.

Partner

10/10

Exceptional

17 May 2026

Rachael

I’d say all in all it was a great day. The room was comfortable. The pool was nice. The staff were fantastic.

Partner

10/10

Exceptional

17 May 2026

Dale

Stayed there one night. May 16 room very clean.

6/10

Pleasant

17 May 2026

Cari

This hotel is aging, although it was in an okay state of repair. Furniture in my room was very tired and worn. There was no outlet in the bathroom, which was very annoying for getting ready in the morning. Despite hanging the sign on my door to have my room cleaned from 730am-430pm one day, nobody came. It was an okay stay, nothing horrible happened, but it wasn't great either.

Self

8/10

Excellent

11 May 2026

Mike

Na

6/10

Pleasant

09 May 2026

Kate

Fine for a night.

Pet

8/10

Excellent

02 May 2026

Jeffrey

Convenient location. For an older hotel, facility was in good shape inside the hotel. Room had been updated and renovated with clean carpet, good bed, desk and bathroom updates. Clean and comfortable.

Business

4/10

Poor

30 Apr 2026

Brandon

It was a pretty good stay got locked out of the building and both my cards didn't work to go into the gym but overall not to bad

Self

8/10

Excellent

30 Apr 2026

Norman

Very clean rooms with a nice updated bathroom. Bed was very comfortable. Rooms are a bit dated but comfortable. Staff was very helpful.

Partner

8/10

Excellent

30 Apr 2026

Marty

Was a comfortable, quiet stay overall

6/10

Pleasant

27 Apr 2026

Andrew

Clean room. Updated washroom. Room overlooking pool is okay however no natural air or light. But its a hotel room to relax and sleep in so alls good.

Family

8/10

Excellent

23 Apr 2026

Gary

Got off to a rough start with an issue with the room keycard, but the staff worked tirelessly to ensure everything was to my satisfaction.

Went above and beyond and even upgraded my room at no charge.

Self

8/10

Excellent

19 Apr 2026

Allyn

Didn't do breakfast and could have used a 2nd chair in the room. Staff was friendly and efficient.

Partner

10/10

Exceptional

17 Apr 2026

Mark

Atrium and pool were nice. Room was good as well.

Partner

8/10

Excellent

16 Apr 2026

MICHAEL

Fine place to stay.

6/10

Pleasant

14 Apr 2026

Campbell

Nice clean room. Hot tub jets dont work. Skip the breakfast.

8/10

Excellent

14 Apr 2026

Catherine

Ok

8/10

Excellent

13 Apr 2026

Luke

I think I've rated this before because I've stayed here a couple of times now. Can't remember what I rated it but I did get to use it more. It's dated but clean and I'm sure I'll stay there again. I used the pool for the first time and it was ok. Pool deck was a bit dirty but it was good to relax. I was there in the winter so it wasn't busy at all.

Self

10/10

Exceptional

11 Apr 2026

JOSE

Clean rooms/ quick check in/ awesome bfast!

Friends_and_family Family

8/10

Excellent

10 Apr 2026

Kelli

I did not wake up in time for breakfast but the room was clean and well maintained it was quiet with a nice indoor pool and friendly staff, the bathroom was a bit small but again very clean and had an awesome tub and waterfall type shower head

Family_with_children

8/10

Excellent

09 Apr 2026

Patricia

The room was clean. The staff were friendly. The pool deck could’ve used a cleaning at least once during our five days stay. There was gum on the floor, leaves as people were walking in pool area with outdoor footwear. Out of the five nights we stayed there were people in the pool at 1 AM four of those nights. I tried to ignore the noise. Should’ve called the front desk. The side entrance door did not secure a lot of the times. You have to pull on the door to make sure that it closed properly. They continental breakfast was adequate. But nothing to write home about.

Partner

10/10

Exceptional

06 Apr 2026

Boyd

Very friendly and helpful staff

Partner

10/10

Exceptional

04 Apr 2026

Catherine

Hot tub was great

Partner

10/10

Exceptional

02 Apr 2026

Patricia

Spots on bathroom wall that looked questionable. Breakfast was ok. Most items were frozen. (Nuke them) Coffee was very good. Hot tub and pool working, hot tub nice and warm. Side entrance door did not close easily so it did not lock unless you pulled it closed.

Partner

8/10

Excellent

30 Mar 2026

alan

Recently renovated room. Poor amount of television stations.

Self

10/10

Exceptional

28 Mar 2026

Janice

The lady at the front desk was fabulous. The room was clean. The pool was clean. The hot tub jets didn't work well but was hot and clean. We had a great stay here.

Friends_and_family Family

8/10

Excellent

27 Mar 2026

Jordan

No breakfast included. Thin walls

6/10

Pleasant

25 Mar 2026

Raymond

Comfortable bed

Partner

10/10

Exceptional

25 Mar 2026

Robert

Quiet clean room. But I stayed on a Monday so there wasn’t much going on at the bar below us.

Friends_and_family Family

6/10

Pleasant

23 Mar 2026

Scott

Great pool and hot tub however the complimentary breakfast is a extra charge that they don't tell you about. Oh yes the room was really warm for some reason.

Family_with_children

2/10

Poor

21 Mar 2026

Min-Hua

Room needs more cleaning carpet

Family_with_children

10/10

Exceptional

21 Mar 2026

margaret

nice town, very nice location