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SureStay Plus by Best Western Lethbridge

Lethbridge Region-AB · Canada

2225 Mayor Magrath Drive SView location

8.6/10Excellent1,000 Reviews
Cleanliness9.0/109.0
Service9.2/109.2
Comfort9.0/109.0
Condition8.6/108.6
Neighborhood9.0/109.0
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SureStay Plus by Best Western Lethbridge

Welcome to the SureStay Plus by Best Western Lethbridge. Our newly renovated hotel is the perfect choice for guests visiting nearby attractions such as the Nikka Yuko Japanese Gardens, Fort Whoop-Up and the Galt Museum & Archives and the ENMAX Centre.

Our property is centrally located near shopping, golfing and professional services just minutes away!Guests can relax in their rooms with the comforts of home that include air conditioning, high-speed Internet, a refrigerator and microwave, hairdryer, cable TV and alarm clocks. Everything you need for a good night’s rest.

All guests have access to our hot tub, fitness center, business center and guest laundry as well as cold weather hook-ups and free local calls. We’re offering a complimentary hot breakfast. Our property is 100% non-smoking.

Read more about this hotelShow less

Located in Lethbridge (South Lethbridge), SureStay Plus Hotel by Best Western Lethbridge is within a 15-minute walk of VisitLethbridge.com Arena and Lethbridge Polytechnic. This hotel is 1.3 mi (2.1 km) from Nikka Yuko Japanese Garden and 1.3 mi (2.1 km) from Henderson Lake.

Make yourself at home in one of the 49 individually furnished guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and microwaves, and housekeeping is provided daily. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 2:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 44 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Optional fees
    • Pet deposit: CAD 50.00 per stay
    • Pet fee: CAD 20 per pet, per day
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: CAD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Tourism Lethbridge Visitor Information Centre 0.3 km / 0.2 mi
Enchanted Mini Golf 0.9 km / 0.6 mi
The Movie Mill 0.9 km / 0.6 mi
VisitLethbridge.com Arena 1 km / 0.6 mi
Lethbridge Polytechnic 1 km / 0.6 mi
Servus Sports Centre 1.1 km / 0.7 mi
Sugar Bowl 1.5 km / 0.9 mi
Coulee Creek Common 2 km / 1.2 mi
Nikka Yuko Japanese Garden 2 km / 1.3 mi
Henderson Lake Golf Club 2.1 km / 1.3 mi
Henderson Lake Park 2.1 km / 1.3 mi
Bullys Casino 2.2 km / 1.4 mi
Spitz Stadium 2.3 km / 1.5 mi
Henderson Pool 2.4 km / 1.5 mi
Henderson Lake 2.7 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 49
  • Number of floors (main building): 4
  • Suites: 6
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
Show 13 more facilities & services
  • Air conditioning in public areas
  • Currency exchange facilitiesExtra charge
  • Lift access
  • GymExtra charge
  • Newspapers
  • PhotocopierExtra charge
  • Business centre
  • TV lounge
  • Hot tubExtra charge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    SureStay Plus by Best Western Lethbridge

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 5 m²SUI.2Q-NM
    SUITE TWO QUEEN BEDS NON SMOKINGPhoto unavailable8 photos

    SureStay Plus by Best Western Lethbridge

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Room amenities

    • Wi-fi
    • TV

    Facilities with extra charge

    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARD • 1 Bedroom • 5 m²QUA.ST-4
    QUADRUPLE STANDARDPhoto unavailable10 photos

    SureStay Plus by Best Western Lethbridge

    QUADRUPLE STANDARD

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-4

    Room amenities

    • TV
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 5 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable10 photos

    SureStay Plus by Best Western Lethbridge

    Room TWO QUEEN BEDS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • TV
    • Wi-fi

    Facilities with extra charge

    • Internet access
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    SureStay Plus by Best Western Lethbridge

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 5 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable12 photos

    SureStay Plus by Best Western Lethbridge

    DOUBLE KING SIZE BED

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 5 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable9 photos

    SureStay Plus by Best Western Lethbridge

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Wi-fi
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    SureStay Plus by Best Western Lethbridge

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    SureStay Plus by Best Western Lethbridge

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    SureStay Plus by Best Western Lethbridge

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 5 m²DBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable13 photos

    SureStay Plus by Best Western Lethbridge

    DOUBLE Accessible-Queen Size Bed

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • TV
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    SureStay Plus by Best Western Lethbridge

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 5 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable9 photos

    SureStay Plus by Best Western Lethbridge

    DOUBLE KING BED NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • TV
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 5 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable8 photos

    SureStay Plus by Best Western Lethbridge

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Wi-fi
    • TV

    Facilities with extra charge

    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    SureStay Plus by Best Western Lethbridge

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    SureStay Plus by Best Western Lethbridge

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    SureStay Plus by Best Western Lethbridge

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SureStay Plus by Best Western Lethbridge

8.6
Excellent
1,000 Reviews
Cleanliness
9.0 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
8.6 /10
Neighborhood
9.0 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
29 Jul 2026
Wendy
It met all of our expectations.
6/10
Pleasant
21 Jul 2026
John
The room was very clean and tidy. My disappointment was that we had to phone at the front desk to get registered. Covid is finished now so the protective shield at the front desk needs to be removed. I couldn’t hear what the person was saying at check in which was very annoying. Our first flush in the room bathroom had the toilet over flowing. Plugged before we even finished our first flush. Stuff like that happens I guess. ?? Thanks. John. Room 407 and 405.
Family
10/10
Exceptional
20 Jul 2026
wondirad
Good value, freindly staff.
Friends_and_family Family
10/10
Exceptional
19 Jul 2026
Sandra
The rooms were very clean and spacious
The breakfast was tasty and the coffee machine was a pleasant surprise. The Keurig coffee brewed an excellent expresso
Family_with_children
8/10
Excellent
18 Jul 2026
Margaret
Hotel was very clean. The beds were comfortable. Very quiet. Easy access to highway.
Pet
8/10
Excellent
15 Jul 2026
Sharon
The only reason I didn’t give full stars is there was a vase on a high shelf in the check-in/breakfast area that had a thick layer of dust on it! Not very good for cleanliness or your appetite when I was having breakfast and saw it.
Friends_and_family Friends
6/10
Pleasant
15 Jul 2026
Donna
I liked the location but felt it was dated. Our room was just ok but will say the bed was comfortable and it was quiet.Everything else was just ok.
Partner
6/10
Pleasant
14 Jul 2026
Candice
Property was nice and clean, room service did forget to leave towels and make bed 1 night. But overall great stay.
Partner
10/10
Exceptional
11 Jul 2026
Tammy
Great place. Nice coffee maker in the lobby. Everything about this place is great
Family
10/10
Exceptional
09 Jul 2026
Charles
Clean, good AC, friendly staff. Good breakfast. Will stay here next time visiting Lethbridge.
8/10
Excellent
09 Jul 2026
Joe
The staff are knowledgeable, quick check-in and no surprises when checking out. Thank you for your great service
Friends_and_family Family
8/10
Excellent
06 Jul 2026
Kelli, Andre, Nolan, Lauren
Didn't realize until check-in that I had accidentally booked a pet friendly room. I have allergies so wasn't comfortable with that room. The hotel was almost fully booked but the front desk staff upgraded us to a suite for the first 2 days of our stay so we didn't have to stay in the pet friendly room. We had to move to a different hotel after that but I greatly appreciated how helpful and accommodating they were!
Friends_and_family Family
8/10
Excellent
06 Jul 2026
Luke
Breakfast was excellent with good healthy choices. There was no shampoo so I interrupted my shower to go back to my bag and get my own. Bed was exceptionally comfortable and spotlessly clean and crisp. Admission clerk was excellent but morning staff were struggling. In fairness they were overworked. Great value for what I received.
Self
6/10
Pleasant
05 Jul 2026
Manoj
Breakfast was not great
Family_with_children
6/10
Pleasant
05 Jul 2026
Farzana
Breakfast is terrible. No staff to refill breakfast items, limited items not good.
Partner
8/10
Excellent
05 Jul 2026
Troy
It was clean it did the job
Partner
4/10
Poor
05 Jul 2026
Noel
Very old building. Breakfast was horrible.
Family_with_children
8/10
Excellent
03 Jul 2026
Ruslan
The hotel is clean, staff is nice, room is big with a microwave and a small fridge. The air conditioner was extremely loud and the door to the bathroom was squeaky. Breakfast is basic.
10/10
Exceptional
03 Jul 2026
Jodie
We stayed one night. The hotel had everything we needed. A comfy bed, clean room, friendly staff and good location. The breakfast was the standard continental fare: cold cereal, muffins, bread for toast, apples, yogurt, scrambled eggs and sausage, juices and coffee/tea. If none of those options appeal to a guest, there is a restaurant that serves breakfast next door. I would stay there again.
Partner
6/10
Pleasant
02 Jul 2026
Benny
Then exhaust fan was not working, and breakfast could be better if hashbrowns were included.
Family_with_children
8/10
Excellent
01 Jul 2026
Brandan
Rooms were a touch dated. Staff were friendly, place was clean
10/10
Exceptional
29 Jun 2026
Jan
We had a very king room, very clean, staff were very helpful and friendly. Will default stay again.
Partner
6/10
Pleasant
29 Jun 2026
Patricia
This is a good basic hotel. Good place to stop for an overnight stay.
Nothing is wrong with the place. Don’t expect miracles however.
Family
10/10
Exceptional
28 Jun 2026
Diane
We love to stay here when we come to Lethbridge. Great location, lots of parking and nice rooms.
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
David
No pool but a nice little hot tub
Self
10/10
Exceptional
27 Jun 2026
Owen
It was close to restaurants
Partner
8/10
Excellent
26 Jun 2026
Kari
Room was clean though basic as far as amenities goes. Limited counter space in the bathroom. Bed was very noisy because of the type of base they have it on so that was the most annoying thing. Shower was hot and had water good pressure. For the rate that you pay here it was fine. No restaurant but there is one next door at neighboring hotel, and others close by. They had a free hot breakfast in the lobby.
Partner
8/10
Excellent
26 Jun 2026
Sid
I don’t like the $150 security deposit that needs a week to be redeposited back in my account.
Self
10/10
Exceptional
25 Jun 2026
Kevin
The breakfast was simple but nice. The machines seemed to be slow. Toaster, coffee maker but they worked. Great location.
Partner
6/10
Pleasant
23 Jun 2026
Joel
Did love the breakfast... The coffee wasn't good
Self
10/10
Exceptional
22 Jun 2026
Vicki
Clean room, staff answered any questions, Breakfast was fresh and plentiful, Room was not to hot or cold!
Partner
8/10
Excellent
22 Jun 2026
Marilyn
Everything was wonderful, beds were comfortable, stuff were very friendly
Partner
10/10
Exceptional
19 Jun 2026
Andrew
We have stayed before and if we can get a good deal we would stay again.
Business
10/10
Exceptional
18 Jun 2026
Francis
Parfait très bon rapport qualité prix
Partner
10/10
Exceptional
18 Jun 2026
Rina
Staff is so nice!
Friends
8/10
Excellent
12 Jun 2026
Yimin
It's an old hotel, nice staff, it seemed cleaned, king bed was comfy and good.
Self
8/10
Excellent
12 Jun 2026
Lori
Rooms are kept too warm - thank goodness AC was working.
Self
6/10
Pleasant
31 May 2026
Cory
Cards for rooms didn’t work. Had to go back downstairs three times. Not a very good place
8/10
Excellent
30 May 2026
Sathya
Clean room and staff were friendly
Family_with_children
10/10
Exceptional
29 May 2026
Arlene
The staff was great, nice clean room
Partner
10/10
Exceptional
20 May 2026
Michelle
Everything great
Friends
10/10
Exceptional
18 May 2026
Sherril
Excellent as per usual, thanks.
Friends_and_family Family
10/10
Exceptional
15 May 2026
Franklin
Thanks
Family_with_children
10/10
Exceptional
12 May 2026
Stephen
Great price for value
10/10
Exceptional
10 May 2026
David
Friendly informative staff. Clean well kept property. We had no issues with this property.
Partner
8/10
Excellent
10 May 2026
Bola
Breakfast was okay, not much varieties but coffee was good. Parking is available and free.
Partner
10/10
Exceptional
10 May 2026
David
Convenient location, quiet, friendly staff and adequate breakfast. Rooms are big and clean.
Partner
8/10
Excellent
08 May 2026
Carol
Small hotel, good location, clean.
Partner
8/10
Excellent
07 May 2026
Tim
Breakfast was adequate and parking was great.
Family
10/10
Exceptional
06 May 2026
Kim Oanh
Clean and staff is kind and friendly
Self
10/10
Exceptional
05 May 2026
Beth
Very clean, staff were helpful, easy to find and good parking.
Partner
10/10
Exceptional
03 May 2026
Dwayne
Easy highway access in south Lethbridge. Close to shopping centers, fast food, and restaurants . Clean, quiet, comfortable, and reasonably priced. Have stayed multiple times. Never disappointed.
Partner
8/10
Excellent
03 May 2026
Robert
Simple, clean hotel with good parking. The room was very clean. The breakfast was adequate nothing outstanding. The only criticism that I have is the soundproofing could be better between floors and rooms. Could hear people above me and be beside me.
Family
8/10
Excellent
03 May 2026
john
ok
Partner
10/10
Exceptional
01 May 2026
Veronique
Clean room, great re
10/10
Exceptional
30 Apr 2026
Henry
Coffee available 24 / 7 in lobby
very friendly staff
plenty of parking
Family
8/10
Excellent
30 Apr 2026
Kyle
It was good! Everything was clean and central location
Friends_and_family Family
10/10
Exceptional
28 Apr 2026
Susan
Good breakfast. Love the all day coffee machine.
Partner
8/10
Excellent
28 Apr 2026
David
Clean, basic room. Comfortable bed. Great value for money.
Self
6/10
Pleasant
21 Apr 2026
Logan
The breakfast was scrambled eggs and sausages. The hot tub was very small and in a stuffy room in the back. Not enjoyable at all. The rooms were dated but clean and comfortable. The breakfast wasn’t great. Cheap stay but you get what you pay for.
Friends_and_family Family
8/10
Excellent
20 Apr 2026
Sheldon
Room was clean and had everything we needed for 1 night stay
Partner
8/10
Excellent
14 Apr 2026
john
it was all good
Partner
10/10
Exceptional
13 Apr 2026
Alida
This property is our hotel of choice in Lethbridge. The location is ideal. More importantly, staff is consistently pleasant and professional in all respects. Rooms are spacious and well-appointed, and very quiet! Breakfast is more than adequate. We definitely recommend this property.
Partner
8/10
Excellent
11 Apr 2026
Dennis
Everything was very good, except for a staff coming into our room unannounced. She was not able to explain the reason for entering and left very sorry for the intrusion.
Partner
8/10
Excellent
09 Apr 2026
Donna
No Pool, friendly husband and wife staff
Partner
10/10
Exceptional
02 Apr 2026
JENNIFER
Overall the stay was wonderful. The staff was friendly and the property was very clean. The only negative I can report is that the hot tub discoloured my swimsuit but other than that the stay was perfect.
Family
8/10
Excellent
02 Apr 2026
Lynda
We had noisy walker above us for 30 minutes at 1:30 am
8/10
Excellent
02 Apr 2026
Bruce
Staff was very helpful
Pet
10/10
Exceptional
01 Apr 2026
Wayne
Good value
Pet
8/10
Excellent
29 Mar 2026
shawn
Clean room comfortable bed
Family
8/10
Excellent
27 Mar 2026
Marc
I was very quiet.
10/10
Exceptional
27 Mar 2026
Kim Oanh
My second trip for work and I love it! Will be back, rooms were clean and breakfast was good
Pet
10/10
Exceptional
27 Mar 2026
Heather
Breakfast lacking not diabetic friendly choices
Partner
10/10
Exceptional
27 Mar 2026
Carolin
This hotel is a gem. The service is excellent. The rooms are very clean. The breakfast is good. Parking is good and feels safe. Good prices. Highly recommend this hotel and will stay here again when visiting Lethbridge.
Pet
6/10
Pleasant
25 Mar 2026
Jade
Rooms are clean, beds are comfy, good water pressure. Front desk staff were just not all there. They were never at the front when the doors were locked so if you forgot your key or ordered Uber you couldn’t have it delivered to your door. I had to go down and get my partner because nobody was there to buzz him in. At night the staff was almost always hiding in the back or in the morning eating breakfast at the desk which I thought was unprofessional. We weren’t told where the gym was. We weren’t told about the hot tub when checking in. She couldn’t figure out how to put the deposit on a credit card and then pay the room Stay on debit. She wouldn’t fully listen to what I was asking for or what I was saying so check-in was not like easy breezy.

They have a room with a hot tub, which is fine, but this place doesn’t actually have a pool, which was one of our filters selected on the app.

This is probably the worst part, the Wi-Fi is trash like it disconnects all the time stops working. We were there for five days and had to login every single time we came back from doing anything or when the Wi-Fi would just cut.

The breakfast was not great, there’s not much more to say than that.

It’s a good hotel for the price you pay, staff could use a refresher, mostly night shift. Breakfast could use a little upgrade and Wi-Fi definitely needs an upgrade.
6/10
Pleasant
24 Mar 2026
Amanda
Central hotel with large rooms. Breakfast was limited.
Partner
10/10
Exceptional
24 Mar 2026
Ola
Clean rooms. Comfortable beds. Enjoyed my stay
Family_with_children
6/10
Pleasant
22 Mar 2026
Micheal
Dirty linens , and when asked for clean ones a bit of attitude.
Family
10/10
Exceptional
22 Mar 2026
Lori
Lots of shops nearby - nice green space to walk the dog. Would suggest dog poop bags available at exits to remind people to pick up after their pet ... 😞
Great staff
Pet
10/10
Exceptional
22 Mar 2026
Kenneth
It was a very clean and spacious room. The staff quickly greeted us.
It is the nicest hotel room we have stayed in!
8/10
Excellent
22 Mar 2026
Mijail
Overall, it is a very clean property and staff was friendly.
Partner
8/10
Excellent
21 Mar 2026
Danielle
The breakfast was very nice, though we didn’t have time to enjoy it. There was very little parking. Took awhile before a spot became available. I understand the use of inflatable mattresses for cleanliness but they are meant for health care and very uncomfortable and noisy. Other than that it’s a great short stay for the price.
Family
10/10
Exceptional
16 Mar 2026
Robin
Very clean, great staff would definitely recommend and stay here again.
Self
10/10
Exceptional
14 Mar 2026
Gerald T
I like staying here... the staff are excellent, the place is clean and comfortable!
Self
8/10
Excellent
13 Mar 2026
Michael
Clean room
Family
10/10
Exceptional
13 Mar 2026
Larry
All good
8/10
Excellent
12 Mar 2026
Danielle
The rooms were veey clean, probably the cleanest hotel i have stayed in, was very impressed. The only reason it doesnt get 5 stars is the breakfast was lacking. The eggs were fake(I assume a powder), sausage also seemed fake somehow. Lacking options. Though has a great coffee maker.
8/10
Excellent
08 Mar 2026
Michael
Great room staff excellent lots of road noise but we had earplugs with us. Great location
Friends_and_family Family
8/10
Excellent
06 Mar 2026
Allan
Great stay
8/10
Excellent
03 Mar 2026
Linda
Great staff. Great location
Partner
8/10
Excellent
02 Mar 2026
Kathleen
The rooms were clean and quiet, nice beds, great breakfast.
Family
8/10
Excellent
02 Mar 2026
Travis
Nice little hotel in a good location. It has a hot tub and a fitness center, but the fitness center consists of one multi-purpose cable machine, an elliptical, and a treadmill. Better than nothing, but nothing spectacular. The complimentary breakfast is nothing fancy, but definitely a nice addition. Staff was super friendly and helpful.
Self
10/10
Exceptional
01 Mar 2026
Kim Oanh
Very clean and enjoyed the pet friendly suite and breakfast! I’ll definitely book again :)
Pet
10/10
Exceptional
26 Feb 2026
Erin
Very clean and were able to accommodate my needs, would definitely stay there again
Partner
8/10
Excellent
25 Feb 2026
Elizabeth
Clean and comfortable room. Very nice beds. Decent hot tub
10/10
Exceptional
25 Feb 2026
rocco
Very clean. Great staff. Cheap on breakfast.
Business
8/10
Excellent
24 Feb 2026
Vivian
Quiet rooms. Very clean.
Business
2/10
Poor
23 Feb 2026
Catherine
When I went to crawl into my “clean” bed at midnight, first night I was there, I found a cleaning rag in a lump in the sheets. Not sure how it might have landed there unnoticed as sheets were spread to make the bed, but it was. When I spoke to the desk the next day, they offered me a new room (overkill!!), and eventually on my request offered to have the manager speak to me. He was expected to be around when I checked out the next morning. He was not however there. Left my name and number and was told he would call me. Four days later I’ve heard nothing.
Clearly they don’t care about customer service or making the gross factor right.
Would absolutely not recommend staying someplace that clearly conveys a lack of care to detail or customer comfort or cleanliness.
Self
10/10
Exceptional
20 Feb 2026
Carol
Clean
6/10
Pleasant
15 Feb 2026
Brian
Gym was out of towels,

Location & surroundings

SureStay Plus by Best Western Lethbridge
2225 Mayor Magrath Drive S, Lethbridge, Canada

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SureStay Plus by Best Western Lethbridge

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