Coast Grimshaw Hotel & Suites

10/10

Exceptional

03 Jul 2026

Elaine

All

2/10

Poor

26 Jun 2026

richard

The room and hotel had the potential to be a nice place to stay, but the toilet had mould in it, the vending machines in the hallways were out of order, the pool was out of order, the coffee pot and blow dryer in the room didn’t work, and the staff at the front desk didn’t seem to know what they were doing. A pre-auth was made on my cc for 250% of the cost of the room, and I was “promised” it would be released on check out. When I asked for documentation of the release of the pre-auth they didn’t know how to provide it. Bad news for me, because they did not release it. I will never stay at that hotel again. Live and learn.

Self

8/10

Excellent

19 Jun 2026

Erin

Good hotel, rooms weren’t anything special. Lots of vending machines and ice machines broken or not working. Breakfast was good

Friends

10/10

Exceptional

05 Jun 2026

Howard

The breakfast was excellent.

8/10

Excellent

27 May 2026

mary

The bed was really good. Comfortable The pillows were garbage though. Much too thick and the firm.
, hotel smelled good as we entered
Staff was friendly

Partner

6/10

Pleasant

23 May 2026

Hannah

The hotel staff were great but some amenities that make a hotel comfortable were not available. The pool is closed, the ice machine is out of order, the cold vending machine was out of order. These might be things to let your guests know about ahead of time.

Self

2/10

Poor

22 May 2026

Evan

overpriced no pool , dated old furniture, still a decent size room that pull out couch is horrible gross …. give it a .5 out of 10

Family_with_children

10/10

Exceptional

18 May 2026

Samantha

We booked this hotel for the pool, we didn’t know it was out of service before we got there.

Friends_and_family Family

8/10

Excellent

17 May 2026

Shannon

Very easy to locate and the staff were very quick to receive us at a late hour.

Family

10/10

Exceptional

04 May 2026

Fred

No complaints

Partner

8/10

Excellent

30 Apr 2026

Dixie

Front desk on checkin was less than welcoming, checkout was pleasant. Parking was plentiful.

Pet

8/10

Excellent

19 Apr 2026

Kevin

Nice property here and friendly staff.

Self

6/10

Pleasant

17 Apr 2026

Holly

This was our second time staying at the hotel. Our first visit went much better. This time our room had a big hole in the ceiling where you could see pipes, the pullout out bed felt like sleeping on a bed of rocks, the toilet was clogged and the pool was still not up and running which made our three kids very unhappy after a 13 hour day of driving. The staff however were super friendly.

Family_with_children

2/10

Poor

09 Apr 2026

Carine

Breakfast wss a joke nothing warm and if youre lucky youll still have muffins after all local workers dug in.

Paperthin walls and ceiling/floors so we had to be moved to a room with no one above us since we could hear them talk and move around and close/open the cabinet doors.

When we asked to get a refund/cancellation about 1-2hours after check in and we were simply forced to move to another room with no other choice/option.

Beds are on springs so forget the "pillowtop" since we felt like we were on a trampoline everytime we moved a toe! It was as hard as a plank.

Staff were borderline rude but still fixed the problem by moving us. The receptionnist was half the time present and had to call in to get service.

If youre lucking not to travel during winter then youre fine. But we did and the entrance and parking was clearly never ever plowed which led to snow accumulation everywhere with trail craters and holes everywhere like it was Baghdad

Partner

8/10

Excellent

09 Apr 2026

Roger

all was good

Family_with_children

10/10

Exceptional

27 Mar 2026

Stephanie

Clean and quiet rooms. Simple breakfast. Always a good stop on our travels.

Family_with_children

8/10

Excellent

26 Mar 2026

Jordan

Breakfast could have been better.

Family_with_children

10/10

Exceptional

21 Mar 2026

Taskin

I was very happy

4/10

Poor

21 Mar 2026

David

Fine

Family_with_children

2/10

Poor

16 Mar 2026

Darryll

Ice machine Broken on 3rd floor, Pool was down, Juice dispenser broken in breakfast bar, curtains had holes in them. Furniture was dirty and stained. One of the staff called me to advise they may not have a room for me as i did not book directly with the hotel. I booked it more than 3 months before my stay. Luckily they accomodated.

Friends

2/10

Poor

16 Mar 2026

Lisa

Pool is not working and has not been for awhile. No room key provided so had to be let in by front desk staff. Ice machine broken.

4/10

Poor

03 Mar 2026

Janice

Ice machines, vending machines broken, door to room missing plate on lock, hair on bed sheets, stains on chair, coffee cups & glasses too small for keurig machine. Pool is advertised & has not been open for long time.

Partner

10/10

Exceptional

01 Mar 2026

Alain J

Yes

Friends_and_family Family

2/10

Poor

01 Mar 2026

Brian

rooms were deglected: Dirty condoms beside night stand upon check in, no Kleenex and couldn't get more, front desk ladies were mean and nasty talking to 11yr old children. Hotel is ran like a prison and children or parents aren't allowed to visit or hangout in the hallways. Mini sticks is zero tolerance everywhere. Breakfast is horrible and most of the prepackaged items (banana bread, cookies, etc) were 2 months passed due dates.

My family and most friends being are first time visitors and with the only patrons of the hotel that weekend being for hockey and the foul treatment we all received it will be the first and last stay for us.

Save yourself and drive 15mins into Peace River.

Family_with_children

2/10

Poor

25 Feb 2026

Bill

The room was nice. But pool has been on maintenance for last year. Ice maker was down. No pop or snacks cause vending machine was down. Need some serious management upgrades

Family_with_children

8/10

Excellent

15 Feb 2026

Shauna

Staff very friendly .

Leisure Family

6/10

Pleasant

14 Feb 2026

Ayron

Hard bed flat pillows

Leisure Family

10/10

Exceptional

09 Feb 2026

Dillon

Clean room, air conditioning, easy parking. Amazing staff

Business_and_leisure Partner

6/10

Pleasant

18 Jan 2026

Kim

Bed was comfortable but bathroom tub drain was not working. Had to take a shower ina friends room.

Leisure Family

8/10

Excellent

10 Jan 2026

Karen

Room was spotless and huge for the price, the bed was so comfy and supportive. Staff were very friendly
I would book here again without hesitation

Leisure Partner

8/10

Excellent

01 Jan 2026

Jess

Rooms were clean and breakfast was ok, was a pain to have to check in and check out twice due to having to add a night and not being able to add onto my Expedia booking but that eventually
Got sorted and the lady working the front was good about it.

6/10

Pleasant

28 Dec 2025

Clinton

Room needs some maintenance, and the tv system was very slow also complicated.

Leisure Partner

6/10

Pleasant

20 Dec 2025

Teresa

The room was good clean and spacious, the only problem i had was waking up to a vacuum at 830 am . We were caught up in a storm the night before and never got to sleep until 2 am so i found that very annoying. Seeing that i had to drive all day but they apologized and let me have a late check out so that helped

Leisure Family

4/10

Poor

16 Dec 2025

Brandon

Poor customer service.

6/10

Pleasant

06 Dec 2025

Kevin

Well, when you're staying more than one night and they knock on your door and try to come in at eight in the morning.That was a little much was not very happy.Also, the breakfast had no ketchup for the eggs, a little disappointed

Self

4/10

Poor

25 Nov 2025

Miriam

Room was good , system down for check out had to drive back for a check out that did not work either

Business Partner

4/10

Poor

18 Nov 2025

Kelsey

The staff at both check-in and check-out struggled to complete the administrative work. At check-in, I was sent back-and-forth three times with 'new' key cards because they did not open the door. The bathroom was not clean (toilet had dirt, hair, and grime on it), and the shower felt like it hadn't been deep cleaned in a long time.

Business

10/10

Exceptional

16 Nov 2025

Wendy

My room was across from the elevator.... being a very light sleeper I found the elevator noise on a busy night to be very annoying, especially trying to sleep. Other than that, hotel was very nice and clean.

4/10

Poor

13 Nov 2025

Larry

It wasn't so much the room as to the problems around one

2/10

Poor

30 Oct 2025

Duarte

Issues with front staff

8/10

Excellent

19 Oct 2025

Brad

Staff were super friendly and the rooms were a good size with full size fridge, stove and dishwasher. Kitchen was sufficiently stocked for 2.

Leisure Partner

10/10

Exceptional

12 Oct 2025

Emma

Pleasently surprised at the space of the room. Room came with a full kitchen and full sized fridge, bedroom had a seperate door to the living area.
Room was clean minus some stains on the living room furniture.
Impressed.

Leisure Friends

10/10

Exceptional

12 Oct 2025

Devon

Very good

Business_and_leisure Family

4/10

Poor

08 Oct 2025

Alyssia

Dirty, missing amenities and cigarette smell

We arrived very late after 9 hours of travelling. The check in was quick and very friendly. Got up to our room and it smelled of cigarettes. The builtin fireplace was just fully missing out of the room leaving a giant hole. Went to lock the door and the inside safety latch was completely missing. The door to the adjoining room was unlocked and open. The toilet had a dirty ring in it. The curtains were broken and the black out curtains were not there anymore.

Friends_and_family Family

2/10

Poor

24 Sep 2025

Andrew

Never gonna stay there again. I’m done

Not very friendly, elevator was broken and so were both ice machines. Asked for bucket of ice and got half.

Partner

6/10

Pleasant

10 Sep 2025

Brigitta

Room with kitchen was huge. Bathroom very clean. Lots of things didn’t work… pool closed, elevator out of service, hair dryer broken…

Business

10/10

Exceptional

07 Sep 2025

Holly

Quiet and clean with lovely staff. Only downfall was the pool being closed and our kids were looking forward to that after 12 hours of driving.

6/10

Pleasant

17 Aug 2025

Carly

An average small town hotel , nothing fancy but does the job when you need a place to rest . Staff were all polite . Some furniture in the room had stains on them but otherwise cleanliness was good. Decent breakfast bar available in the morning . Plugs were not near the beds so had to leave phone across the room to charge

Family

10/10

Exceptional

13 Aug 2025

Keith

Nice and quiet.

Business Self

10/10

Exceptional

08 Aug 2025

Rebecca

The pool wasn’t open so that was a bummer but the hotel was clean and our room was comfortable. Check in always takes a very long time here

Leisure Family

8/10

Excellent

05 Aug 2025

Judith

Unfortunately they had a flood before our arrival.

10/10

Exceptional

04 Aug 2025

George

The staff were very friend and went above and beyond.

Leisure Family

6/10

Pleasant

04 Aug 2025

Maggie

Overall the stay went well, we were in and out for most of the weekend. The air conditioning worked well and the bed was good. The breakfast was decent had a lot of DIY options. However, we did see a few Beatles in our room throughout our stay and one flew in my face at 2 am on the last night. Front desk was informed so I hope they do something about it for the next guest. They did have a leak earlier in the month and the pool wasn’t open and there was fans everywhere however, we were properly informed when we got to the hotel but it would have been nice to receive an email ahead of time letting us know. Staff was super nice and helpful.

Leisure Family_with_children

10/10

Exceptional

01 Aug 2025

Bill

c

Family

10/10

Exceptional

21 Jul 2025

Howard

We liked the breakfast choices and the cleanliness of the hotel.

Leisure Partner

8/10

Excellent

20 Jul 2025

Dianne

The hotel staff could have been a little more friendly when checking in. Could have explained the breakfast set up where the elevator was etc. Was just given key to the room and no greeting.

Leisure Family

4/10

Poor

16 Jul 2025

Cristy Lyn

Old property, aircon needs to be clean accumulating dust, room smeels weird, window curtain needs replacement

4/10

Poor

09 Jul 2025

Scott

This time and my last 2 other times I stayed here, the pool and hot tub were not working, and i was charge full price for my room. This last time I was there, both TV's in the room did not work. I got changed to a new room and the door was open and I didn't need a key to get in. The security bracket for the latch was missing. On my third room, the security latch was missing, the shower had what looked like black mold. The water spout was loose and needs to be secured to the wall. The breakfast needs to be relooked at as there was either cereal, toast or muffins. The Apple juice water to watery. I am going to go back to my second choice for hotels in Peace River.

Business Self

8/10

Excellent

07 Jul 2025

Ken

Bed was not soft. The pool area was not in operation at all.

Leisure Partner

4/10

Poor

05 Jul 2025

Joy

The ac is not working properly. But the staff were fantastic.

10/10

Exceptional

28 Jun 2025

Stephanie

This hotel is always a convenient stop on our travel south. Staff is always very lovely and helpful. The rooms are exactly what we appreciate, having a separate room for our son to sleep.

Leisure Family_with_children

2/10

Poor

22 Jun 2025

Hayden

Room smelled terrible and damp - hole in the bathroom ceiling.

Leisure

6/10

Pleasant

19 Jun 2025

Shane

Property needs some maintenance, and upkeeping, pipes loose and leaking.lots a small repairs needed. Breakfast was just small quick and go stuff no hot food. But nice size parking lot. Got some good space for dogs to run around outside. And a full kitchen. Would stay again.

Business Pet

6/10

Pleasant

15 Jun 2025

Arlana

This location is always clean. The only thing not satisfactory is it has the pool and hot tub advertised online, on the sign out front and the pool is empty with no timeline on repair for the pool or hot tub.

Leisure Family

8/10

Excellent

11 Jun 2025

Anna

The bed wasn’t very comfortable

Friends_and_family Family

10/10

Exceptional

05 Jun 2025

Tim

Rooms were clean, breakfast was good.

Business

6/10

Pleasant

03 Jun 2025

Zane

Property cleanliness is fine however in one of our rooms the bed was extremely close to the floor as either the box spring or the frame was missing. Also there was coffee and tea supplied but there was no coffee machine or kettle available.
Also you might want to have someone clean the ceiling fan in the lobby as it is extremely dirty.

Leisure Family

6/10

Pleasant

22 May 2025

Penny

We specifically booked this hotel because of the pool becasue we were visiting with our grandson and when we booked it did not let us know that the pool was under construction which was very inconvenient.
Staff was not very friendly or helpful.

Leisure Family

8/10

Excellent

18 May 2025

Michael

Fire suppression system being upgraded. Large hole cut in washroom ceiling.

Business_and_leisure Partner

6/10

Pleasant

18 May 2025

Tracy

The room was nice enough, and clean, too. The bed was quite firm and the pillows were too thick. I resorted to using a couple of folded towels instead so i didn't end up with a very sore neck. The blackout curtains seriously need replacing as they are very worn out.

Leisure Partner

10/10

Exceptional

06 May 2025

Bill

Great place to stay

Leisure Family_with_children

10/10

Exceptional

10 Apr 2025

Hrishikesh

Great stay, great customer service

Business Partner

6/10

Pleasant

01 Apr 2025

Kenneth

.

6/10

Pleasant

29 Mar 2025

Katelyn

Staff - Upon check wasn't very friendly and after leaving my initial review than proceeded to call me and complain that I didn't think she was friendly. The call to my room was at 10:15pm when I had a small child in the room trying to sleep. She said I am sick what do you expect. I travel almost weekly and have never had such a terrible experience with a front end staff ever.
The gentleman upon check-out was absolutely fantastic, the lady should take a note out of his book in how to be in Customer Service.
I literally didn't want the staff in my room as I was fearful of what they might do. To say I will never be back is an understatement and I was very clear to tell anyone that this place should not be stayed.
If I could have found a room else where I would have gladly left

Business_and_leisure Family_with_children

10/10

Exceptional

22 Mar 2025

Roberta

Nice quiet gem in grimshaw. Only complaint is the rooms are too hot. And the ac wasn’t working fully in March, understandably, but it made for quite a disrupted sleep with the room being too hot

Leisure

2/10

Poor

16 Mar 2025

Nicole

Do not stay here!

Pool was closed due to poor maintenance of the roof. I was charged 3 times the amount of money at check in than I should have been. Shower head and tap in shower were coming right off. Shower curtain ripped and stained. No cleaning services. Was told to come and get towels and toilet paper. They told my 70 year old mom to take her own garbage to the dumpster outside. We rented a conference space and when we arrived were told we could only stay until 11. No hot water from room sinks. Keys NEVER worked. Microwaves don’t work. Do not stay here!

Friends_and_family Family

6/10

Pleasant

19 Feb 2025

Bernadette

Nothing

10/10

Exceptional

07 Feb 2025

Lai Man

Nice and comfortable

Great place to stay. Rooms are huge, breakfast was great.

10/10

Exceptional

02 Jan 2025

Ankit

Staff is very cooperative especially Tammy!

Business Self

10/10

Exceptional

21 Dec 2024

Danial

It was a snowy day but we could get around ok. Only issue we found was the handicap parking was full of non handicapped vehicles. Easy to check in and check out and a very nice room. We will stay there again in the future

Leisure Partner

4/10

Poor

25 Nov 2024

Kris

Poor Hotel. Expected better.

Check in was frustrating and took a long time. Hot tub not in service and was looking forward to using it. Would have been nice to be notified that it was undergoing service. Breakfast was poor. Waffle machine didn't work well. Not much selection. Beds were not comfortable and had no comforters. Only thin sheets and the Heating control is terrible with only the PTAC to temper the space.

Friends_and_family Family

8/10

Excellent

21 Nov 2024

Gail

It was good and the front desk attendant was fantastic. I found there was a smell in the entire hotel that but it was clean Soni managed to overlook it. Overall it was good

Business

10/10

Exceptional

16 Nov 2024

Margaret

This hotel is excellent they went above and beyond to make our time with them good.
The front desk clerk is a amazing employee

Business Partner

8/10

Excellent

03 Nov 2024

Clint

It would be nice to have some ham and eggs in the breakfast room.

Most of the hotels have that.

Business Family

6/10

Pleasant

27 Oct 2024

Fred

The place was ok, breakfast was good but hot tub down and the front desk lady was not very welcoming.

8/10

Excellent

17 Oct 2024

Gordon

I liked the size of the room and the bed was great. The staff were very nice and helpful.
I didn't like the small bit of black mold high up in the bathroom, no lamp at the work desk and the pillows were too thick to sleep with. I ended up using one of the couch pillows with a pillow case. Also two of the exercise machines didn't work.

10/10

Exceptional

12 Oct 2024

David

Love the spacious suites.

10/10

Exceptional

07 Oct 2024

Bettina

We enjoyed it. Nice staff and no complaints

Leisure Family

6/10

Pleasant

30 Sep 2024

JOLENE

The pool water was a bit cooler than expected. The water did not have a strong chlorine smell nor did it burn the eyes which was wonderful. There were a few things broken in the room and the one bed needs to be replaced

Leisure Pet

8/10

Excellent

17 Sep 2024

Dixie

Nice kitchenette and seperate bedroom. Even had a diswasher.

Leisure Pet

6/10

Pleasant

08 Sep 2024

Dan

Hot tub was drained for maintenance, which is understandable. I just wish that was on the website

8/10

Excellent

06 Sep 2024

Howard

would be nice to have a restaurant on site.

Leisure Family

10/10

Exceptional

04 Sep 2024

Kelly

Easy check in. Friendly staff. Decent rates. Clean and comfortable, huge room with King bed

Self

10/10

Exceptional

01 Sep 2024

Joseph

A good nights rest in a clean motel while on my road trip

Business Self

6/10

Pleasant

29 Aug 2024

Michael

Staff was very friendly, key didn’t work in my door twice got another room.

10/10

Exceptional

28 Aug 2024

Sharon

Pleasant

Quiet relaxing visit

Friends_and_family Family

10/10

Exceptional

15 Aug 2024

Keith

Hotel was clean and quiet, staff were great. Nice pool and big gym.

Business Self

10/10

Exceptional

12 Aug 2024

Sara

One night stay

It was fine. There were dishes in the dishwasher from the previous guest. Didn’t impact our stay, we were here one night just passing through.

The place was nice and spacious.

Partner

4/10

Poor

11 Aug 2024

Vicky

Front desk staff was having difficulties with the reservation and asked another staff member to help as the customer (myself) was waiting right there and she rudely said she couldn’t help and went outside for a cigarette! So the young lady at the desk had to phone her manager for help!

Leisure Self

10/10

Exceptional

09 Aug 2024

Dexter

Room was clean and staff was very pleasant

Business Family