Sunbird Capital

Malawi , Lilongwe
LILONGWE, Lilongwe, 3
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50 reviews shown

10/10

Exceptional

06 Dec 2025

Luis

Staff and clean room

Business

10/10

Exceptional

25 Sep 2025

Steve

The property was clean, the staff were extremely friendly and helpful. Everything was excellent!

Business Friends

8/10

Excellent

01 Jun 2025

L.K.

Staff were very much helpful. Hotel was clean and quiet. However, there were limited food options. And, food was expensive.

Business Self

8/10

Excellent

18 Apr 2025

McEwan

The shower was so nice.

Leisure Self

8/10

Excellent

07 Mar 2025

Mary

Good stay overall

I had a comfortable stay at Sunbird Capital. Although the rooms are quite old, they are well maintained. The grounds are very well maintained and beautiful, it was a delight to have my evening walks. The hotel is in a safe part of the city so it was easy to have walks and jogs nearby the hotel. I may not have enjoyed the meals for the most part, but the traditional lunch buffet on Thursdays was excellent.

Business

8/10

Excellent

16 Nov 2024

KARANJA NGARUIYA

The property is old but well maintained. Staff are friendly, almost all said hello as they walked by. My request for early check in and late check out accepted - customer focused.

Business Self

4/10

Poor

21 Oct 2024

Verified traveler

Warn out

Whilst the staff were generally helpful, our room was small and tired. It was especially noisy during the night due to all the air conditioning units outside (ours wasn’t on) . The swimming pool, although a reasonable size, seem to cater for outside parties and day guests . This was a shame especially as and I found myself hunting for a chair, then losing it when i went for a swim! With many other lodges and hotels in Lilongwe this isn’t a hotel that I would use again.

Partner

8/10

Excellent

14 Oct 2024

Peter

Malawians are hospitable people, so the staff were cheerful and helpful. Nothing was ever a problem. Food provided was excellent.

Business

10/10

Exceptional

28 Jun 2024

Amble

Excellent and beautiful hotel. Payo provided excellent transportation service.

Partner

10/10

Exceptional

03 Jun 2024

Stephanie

I recently stayed at the Sunbird Capital Hotel over a 3 week period and couldn't be happier, mostly thanks to the friendliest and most helpful staff I have ever encountered. The hotel rooms are more along the line of very comfortable 3 star in the U.S. (with some points of wear) than 5 star, but the atmosphere and service are the best I've experienced for solid business hotels in comparable settings. I'll take clean, comfortable rooms, lovely gardens, solid dining, and friendly, helpful staff every time. Thank you for a great stay!

10/10

Exceptional

26 May 2024

Stephanie

The Sunbird Capital is a solid home (and office) away from home. The staff are friendly and helpful. The grounds are lovely. The pool is clean. Transportation is easily arranged. The cafe is friendly and reliable. My local colleagues were right to advise me to stay here - I'm returning happily for a second stay.

Business

10/10

Exceptional

24 May 2024

Fiacre

Really appreciated this place.

Business Self

10/10

Exceptional

27 Feb 2024

Andrew

Good hotel

Would highly recommend compared to other hotels in the area.

8/10

Excellent

03 Jun 2023

Kenneth

Staff great. Environment is peaceful. Beds very comfortable. Rooms are ok but very dated.

Business Self

6/10

Pleasant

06 May 2023

Verified traveler

Never again

10/10

Exceptional

11 Jan 2023

Elaine

Despite a misunderstanding where arrangements for airport pick-up was a no show my stay was comfortable and all agents were friendly and extremely helpful.

Self

10/10

Exceptional

26 Jun 2022

Allan

Great hotel

Staff were friendly and helpful.
Excellent meals. Comfy and clean rooms.

Business

8/10

Excellent

15 Feb 2022

Henrique Shigueaki

The staff sre very friendly and always prompt to assist.

Business Self

10/10

Exceptional

16 May 2021

Verified traveler

no comment

Business Self

6/10

Pleasant

14 Sep 2020

Anne

The hotel is ok but the problem is the booking system. I booked a room for a friend who was arriving in the evening to Lilongwe so paid through Expedia so he could just arrive and rest but upon arriving at the hotel the hotel did not have his name on the system and he had to wait a long time and then he was given a sub standard room which he accepted because it was late at night so their booking system needs to be updated to a better system so that they have people's bookings on their computer to avoid these unnecessary delays when guests arrive . Apart from that it's a nice hotel

Business Self

6/10

Pleasant

03 Mar 2020

Verified traveler

Bathrooms let this hotel down

Although this hotel is tired looking. The food, service and cleanliness were very good. Sadly the lack of care and attention to bathroom details let this hotel down. Maintenance is required in most bathrooms. Showers don't work properly and toilets leak. If you book a double room for 2 people you have to ring house keeping in order to get a second set of towels. The toiletries are very hit and miss as to weather you get the full complement or just one or two bits.

Business

8/10

Excellent

09 Feb 2020

Andrew

Comfortable stay

Improved since last stay. Comfortable rooms. Good food. Service variable.

Business

4/10

Poor

03 Dec 2019

Verified traveler

Not worth the money at all

The room was old and needed maintenance. The toilet wouldn't flush, the sink wouldn't drain. Theres no power point next to the bed. The service at breakfast was poor as was the quality of food. The toilets next to Vincent's are old and in such a bad state for a nice restaurant. The only thing that was good was the food - ordered room service and the food in Vincents. the concierge staff are also very friendly

Business

10/10

Exceptional

11 Nov 2019

Verified traveler

Everything was perfect

had a wonderful stay at the hotel. Staff so friendly and helpful and the room was clean and great. Breakfast was amazing! Pool and gym was also okey!

Partner

8/10

Excellent

10 Mar 2019

Verified traveler

Nice to have a pool. Would be nice to have better water pressure. Tub/shower is oddly plumbed and very slippery. Only one bath towel provided. Staff eager to help. Breakfast is good. Be sure to put Do Not Disturb sign out if you do not want staff entering your room.

Business Self

8/10

Excellent

31 Dec 2018

Manuel

Good hotel in Lilongwe

I have stayed for a single night.
Nice place, amenities, good enough service.
A minus for the food. Should be better.

8/10

Excellent

03 Oct 2018

Verified traveler

Outstanding staff service, excellent amenities, good food, nice location, quality of rooms just average to good- a few signs of temporal wear and tear in the bathroom, but nothing major. Highly recommended!

8/10

Excellent

01 Sep 2018

I R

Month long business trip

Stayed at the Capital during a 5 week business trip. The staff wete very attentive and friendly and the room was cozy. The gardens were nice with many quiet places to sit and work. Internet was ok at tge beginning but towards the end it waa barely functioning. Breakfast was a bit boring after the 3rd day as the menu started repeating. Food was decent but not exceptional. Vincent's was perhaps the slightly better one of the restaraunts. Pizza, although raved about, was not veey good. There are much better food options around for cheaper.
A bit far to Old Town, but quite a few decent shops and restaraunts/cafes nearby (short taxi ride).
All in all, it was good value for money.

10/10

Exceptional

31 Aug 2018

SoloTraveller

I absolutely love the staff at Sunbird Capital extremely friendly, welcoming and efficient at their duties. I enjoyed the beautiful grounds and the peaceful environment. The pool needs some work and the housekeeping staff needs to be mindful of having loud conversations in the hallways especially early in the morning.

8/10

Excellent

10 Aug 2018

Verified traveler

Everything always works

This is our preferred hotel to stay in Lilongwe. Amenities always work. Great location for government meetings. Great garden.

10/10

Exceptional

19 Mar 2018

Richard

Returned for business.

All good. The outdoor dining area downstairs makes for a good working and dining environment.

8/10

Excellent

18 Mar 2018

Andrew

Comfortable but unsatisfying

I have stayed here often before but find little improvement in overall condition of hotel and services.Its a comfortable hotel and one can get by adequately - but WiFi is very poor, food is average at best and service variable.

8/10

Excellent

12 Mar 2018

Ishmael

Great choice. Excellent value for money.

Service was excellent. The initial greeting and the attitude of the head concierge was one of the best I had experience. His service and good humour alone is good reason to return to this hotel. The hotel is excellent value for money and I would recommend it to anyone visiting Lilongwe.

8/10

Excellent

10 Mar 2018

Richard

pleasant stay

Staff are always there to help, the rooms are dated and could do with good remodenising. But all in all a please Stay. The hotel has great potential and situated in a perfect spot.

10/10

Exceptional

25 Feb 2018

Francisco

Quiet and good sleep time

4 nights business trip, hotel very close to the office, quiet sleep and good bed and pilllows. No so much activity in the area if you are looking to often go out but if it is a place to rest after a day of work, it is a good choice.

8/10

Excellent

14 Dec 2017

Konstantin

My booking with hotels.com was not correctly received by the hotel! As result it caused me inconvenience and over 12 pounds international call with the hotels .com to sort out the problem!

8/10

Excellent

27 Sep 2017

Ashish

old is gold

old but good hotel. Experience staff makes the difference. pleasent surrounding enhances stay.

10/10

Exceptional

26 Sep 2017

Verified traveler

A few days on business from UK

Excellent service and very comfortable room.
Facilities are great (gym/pool) and the restaurant food was really good quality.

4/10

Poor

23 Jul 2017

Verified traveler

look somewhere else next time.

10/10

Exceptional

05 Jul 2017

Verified traveler

Nice hotel very polite and friendly staff.

Stayed 1 night was in transit to catch a flight but the experience was excellent

8/10

Excellent

19 Jun 2017

Vishal

Will stay here again. Except shower was with low pressure ll other facilities were in working condition

8/10

Excellent

29 May 2017

Susan

The hotel is in pleasant surroundings, the room was comfortable and the breakfast was buffet style both hot and cold foods served. The evening meal (champ fillets) was very nice. I would stay again.

8/10

Excellent

18 May 2017

Verified traveler

Nice Hotel to stay in Malawi

It was a good experience. The room was clean and the staff very friendly.
The bathroom was not that great because there was no air pressure to help with taking out the smell out of the bathroom.
However the air condition was working across the room to put off the bad odor.
The restaurants are great.

6/10

Pleasant

27 Mar 2017

Verified traveler

It's ok

Old hotel trying to survive by providing slight more services. Not bad boy not the best in town

8/10

Excellent

17 Jul 2016

Verified traveler

Great Stay

The staff was great. The rooms have been updated since I was there last. They have very convenient switches next to your bed to control all lights in the room. Even better than most hotels in the use as far as that goes.
The staff was extremely kind. The food was ok. better than most restaurants in Lilongwe for comparison.
I have stayed at several hotels in Lilongwe and this is the best I have experienced there.
I will come back and I will recommend to anyone.

4/10

Poor

27 Jun 2016

Steven

The front desk staff at the hotel are generally very accommodating. The restaurant, Vincent, was very good. Otherwise the hotel was very dingy. The internet didn't work and I was told I had to pay, even though it says the internet should be free. The downstairs restaurant has miserable service. Generally the hotel is dingy, dark and in need of repair.

8/10

Excellent

04 Feb 2016

Alexandr

Great hotel!

It was grate stay. Very friendly and helpful staff.

4/10

Poor

16 Dec 2015

Verified traveler

Expensive

Hotel not really improving much compared with the rates they charge.

8/10

Excellent

14 Oct 2015

Verified traveler

A place for a welcome break after a hard week's work

6/10

Pleasant

04 Aug 2015

James

Expensive for what you get

I frequently travel to Malawi for business. This was the first time I have stayed at the Sunbird Capital. The rooms are tired and the location requires you to take a taxi for any shopping. The pool is nice and the restaurant food was a cut above many other hotels.