Crowne Plaza Beijing Lido

10/10

Exceptional

10 Jan 2026

haggai

Clean room , helpfull staff

Business

8/10

Excellent

07 Oct 2025

wen

I was traveling in China and could not make cancellation for the booking with my smart phone. I still got charged for not staying in the hotel for a single day!

Leisure Self

10/10

Exceptional

27 Aug 2025

Li

Convinient and clean

8/10

Excellent

16 Jun 2025

Verified traveler

A very nice and comfortable hotel. The food in the restaurants inside the hotel was good and reasonable price. Check in was a bit slow. Concierge desk was very helpful in answering our questions. Distance is a bit far from downtown.

Partner

10/10

Exceptional

08 Jun 2025

Huihui

great

10/10

Exceptional

13 May 2025

Ho Leung

The hotel receptionist made me feel welcomed although she spoke limited English, but the willingness to help has made me feel at home.

Leisure Self

10/10

Exceptional

11 Mar 2025

jalaledin

Perfect

Business Family

10/10

Exceptional

24 Jan 2025

David

Good property for business trips

Business Self

8/10

Excellent

27 Dec 2024

phillip

4 star hotel
3 star buffet

8/10

Excellent

22 Dec 2024

Anne

Really can’t fault the hotel, apart from it was frequently difficult to communicate. The staff tried hard but it was often difficult to get across the full understanding of what I wanted help with.

Self

8/10

Excellent

27 Sep 2024

SUICHANG

Fine

Business Self

4/10

Poor

17 Sep 2024

Raymon

Poor service

Leisure Friends

10/10

Exceptional

02 Sep 2024

Mona

Amazing staff, definitely will be back again

10/10

Exceptional

22 Jul 2024

Shuang

Clean and quiet place, very nice to stay with families. Pools are big and clean!

Leisure Family_with_children

10/10

Exceptional

24 Jun 2024

Lidu

I enjoyed staying at this hotel twice this summer. The rooms are clean and spacious, the staff are friendly and efficient. The hotel is close to a lot of restaurants and art district, 798 art areas, the subway is within walking distance as well. The breakfast is great with good coffee and tea.

Business_and_leisure

10/10

Exceptional

16 Jun 2024

abdullah

Lovely lobby

Had heard this hotel was good. So tried it out and was very satisfied. Nice impressive lobby area, easy check in and check out. Very comfortable room.
Had an early morning flight, so didnt try breakfast.

Friends_and_family Family

8/10

Excellent

27 Apr 2024

Ruben

Nothing in particular, just a fair hotel.

Business Family

8/10

Excellent

23 Apr 2024

Wei Khen

Internet was the worst. Almost zero connectivity.

Business

10/10

Exceptional

11 Apr 2024

Lucy

Really nice place!

Leisure Self

10/10

Exceptional

29 Jan 2024

Khaled

Excellent

Business Family_with_children

10/10

Exceptional

29 Jan 2024

Khaled

Excellent

Business Family_with_children

10/10

Exceptional

22 Jan 2024

Khaled

Excellent

10/10

Exceptional

26 Dec 2023

Steven

Staff was very responsive and did everything I asked for and more

Business Self

10/10

Exceptional

26 Dec 2023

xiaolin

Spacious , well designed room; great gym and pool : friendly staff .

Leisure Family

8/10

Excellent

23 Nov 2023

MAJOR MIN

nice location and service except the condition and facilities in the room need to be updated or renewed.

Business_and_leisure Self

10/10

Exceptional

26 Sep 2023

Kevin

The room is clean and quiet. There is an air cleaner in the room which is good but the filter needs to replace.

4/10

Poor

25 May 2023

Zhong

They put me in a room back the elevator. So it is very noisy during the night.

Business_and_leisure

10/10

Exceptional

09 May 2023

Sarju

Good hotel in a decent location

We stayed here as near my agents office… the area is nice to walk around and find restaurants.

The rooms are clean and the breakfast was good with plenty of option for both Chinese and western food.

Checkin and checkout was painless.

The hotel has a Chinese restaurant, steakhouse, and a cafe type eatery with pizzas, burgers etc.

We didn’t eat at the hotel, apart from bfast, so can’t comment. However the steakhouse menu looked good and they plenty of good wines on the menu.

Business

10/10

Exceptional

07 Apr 2023

Joseph

Great location with easy access to lots of eating options and touristy destinations. Great for families.

Leisure Family

10/10

Exceptional

03 Aug 2021

Verified traveler

A very comfortable stay.

Had an upgrade that made it a very pleasant stay. Very good service overall.

Friends_and_family Family

2/10

Poor

04 Jan 2020

JULIE

save your$$

Arriving after an international flight at 1am we went to our room to sleep. We were woken to renovation banging somewhere close only to be taken from our bed to answer the door wanting our laundry! How does an overnight guest give laundry at 8.00sm and get it back befor a moon check out!! When we checked out at 11:45 they were so sorry and said we could check out at 2. Why not tell us that before we pack our bags and leave the room. All this would be simply annoying in a 3/4 star hotel ( hence why we were at the Crowne Plaza). Next time we will save our $$

Business

10/10

Exceptional

01 Jan 2020

NK

The hotel is clean and quiet. One thing I didn’t like is that I smelled smoke in the hallway even though it was a no smoking floor.

Leisure Family

8/10

Excellent

15 Dec 2019

Siew Bee

Great stay at the hotel. The staff’s service is excellent and the location is great.

Friends_and_family Family

8/10

Excellent

05 Dec 2019

Verified traveler

Clean and good service.
Check in a little longer wait

Business Self

10/10

Exceptional

28 Oct 2019

yim hung

It was really nice

10/10

Exceptional

15 Oct 2019

Xinggang

good amenities, the room smells nice and nothing really to complain

Business

8/10

Excellent

04 Oct 2019

Verified traveler

good

8/10

Excellent

09 Sep 2019

Lomike

Good location and overall service was good

Friends

10/10

Exceptional

31 Aug 2019

Verified traveler

Staff where very helpful and courteous. Will definitely stay again in the future.

Business Family

10/10

Exceptional

23 Aug 2019

Ying

Near the airport

It's close to the airport. Service is great. There are also 24 -hour open shops nearby in case you need something.

10/10

Exceptional

04 Jul 2019

gunalan

Good stay

Great hotel...Much comfortable...Great location

6/10

Pleasant

19 Mar 2019

David

Nice without bring exceptional

Nice, but not exceptional. Design of the hotel and layout reveals itself as confused - bit dated but not unclean. Service is good, but missing the extra touch to make it 5 star. Pool is exceptional. Absolutely incredible. Gym has much light and is a joy. Better than average buffet breakfast. Rooms are large and bed is comfy.

Partner

10/10

Exceptional

01 Mar 2019

Verified traveler

A great place to stay. Their swimming pool is just wonderful one of the best

Friends_and_family Family

8/10

Excellent

07 Feb 2019

Nechoma d

Staycation

We had a good time.we were there as a family staycation.we mostly went there for the pool which was excellent.

Family

10/10

Exceptional

30 Jan 2019

Verified traveler

Nice location. Big swimming pool. Close to good restaurants, message solons, 798 art district and more.

8/10

Excellent

22 Jan 2019

Verified traveler

You can tell the cleanliness and relaxing feel of the hotel by its scent

Leisure Self

10/10

Exceptional

06 Jan 2019

May

Nice and modern hotel, comfy bed, good on-site restaurant, and a quick ride to the airport(twenty to thirty minutes taxi ride depending on the terminal). Highly recommended!

10/10

Exceptional

17 Dec 2018

Verified traveler

Bell boys helped me to order car to office every morning. Upgrade my room and allow to be late checkout to 3pm.

4/10

Poor

03 Dec 2018

Frances

Awful

Two awful problems meant in the end I just gave up and checked out. My first room was incredibly hot, 26 degrees. The hotel out a fan in which made the room even hotter. They moved me to another cooler room, then just after midnight the whole hotel lost all tap water, so not able to brush teeth or shower. Terrible terrible night.

10/10

Exceptional

20 Nov 2018

Enzo

Very clean and staff were very friendly. Breakfast was very good,too.

Leisure Family

10/10

Exceptional

13 Oct 2018

joseph

Luxury in Beijing

Working in Beijing its some times a treat to stay in luxury. enjoy the pool and great food. The Crown Plaza here is Luxury you might not expect if you have stayed at their adequate hotels in the USA.

10/10

Exceptional

19 Aug 2018

Tai

Mr

Great

Friends

10/10

Exceptional

25 Jun 2018

Verified traveler

Great location

Great location with good access to downtown and also to most of the business districts.

8/10

Excellent

13 May 2018

STEVEN

Business stay

The hotel is in a convenient location about half way between the airport and centre of Beijing. The area is much less congested than some other areas.

8/10

Excellent

24 Apr 2018

V

Convenient for my Friends location

This hotel is not central but was convenient for meeting friends in Beijing who live nearby. It is a comfortable hotel, but I found the attitude of the staff variable, from indifferent to over bearing. There needs to be a change there. Also there was a problem with my shower, the rain shower did not work.

4/10

Poor

04 Apr 2018

Verified traveler

Dirty bed sheet with blood stain on it. Bathroom door was broken, I complained about it but the staff said it was ‘by design’.

8/10

Excellent

22 Sep 2017

Gareth

Hotel in Lido

It was ok. We stayed for two nights and asked to book breakfast for the first morning only and paid for it in cash (150 RMB per person). Breakfast was continental type but some pastries were hard and dry. Obviously not fresh. The following morning we ate elsewhere. When we checked out we were told we had to pay for the 2nd mornings breakfast because we didn't say we didn't want it. After some discussion the extra cost was cancelled.

10/10

Exceptional

22 Aug 2017

lu

nothing fault just excellent

Very pleasant and enjoyable stay

10/10

Exceptional

18 Jul 2017

weina

5 start service

We like the high ceilings in the room. Central AC is sent the best.

Partner

4/10

Poor

16 Jun 2017

Xavier

Does anybody at front desk know what's going on ?

Would not recommend Americans to choose this hotel. Employees here do not speak English very well. Some employees don't speak any English. Employees just seem to be going through the motions, don't really work with a purpose. I tried to have the front desk explain what my fees were one checking out. Tried two or three different employees to explain what the charges were. No one could explain to me what exactly my charges were. However they wanted me to sign each page.

8/10

Excellent

05 Jun 2017

Philip

Nice Hotel

Location was not convenient for me. Hotel and services were great.

10/10

Exceptional

20 May 2017

Ruby

Inconvenient spot, great hotel

The downside of this hotel is its lack of a subway link and distance from the city. You need to take a cab or bus to get anywhere downtown. But they make up for it in excellent facilities, service quality, and a great gym and lap pool, which you can follow with steam and sauna. Large rooms with nice bathrooms, cheerful staff

10/10

Exceptional

30 Apr 2017

Verified traveler

Amazing, clean and great customer service

10/10

Exceptional

16 Apr 2017

Roy

Great hotel 40 minutes from the airport

Hotel is at great location, about 35 - 40 minutes from the airport in light traffic. Hotel itself is in very good condition. Staff is very professional and helpful. We tried the Char grill restaurant. The wine selection covers all ranges, starting from $50. The steaks are very well prepared and cooked, although at bit pricy at $60 - 70. The fish was nicely grilled and priced more reasonably. The service was professional as well. We also visited the executive area on the 22nd floor. It provides complementary snacks and non-alcoholic drinks. Cocktail, wine and sprit can be ordered. But it takes about 10 minutes as they are sent up from the bar at the first floor. We found that the bar at the first floor with outside areas are actually nicer for after dinner drinks. Overall, we had a very good stay at the Crown Plaza.

8/10

Excellent

03 Dec 2016

Wai Ling William

good business hotel

good business hotel

10/10

Exceptional

03 Oct 2016

Chi

Location is convenience to the airport. Breakfast was excellent. Room was comfortable. Staff services could be even better.

Family

10/10

Exceptional

22 Sep 2016

Kam Bor

Clean and comfortable hotel

This is a comfortable hotel and the breakfast was delicious with plenty of choices. The Wi-Fi signal was weak and disappointing.

Partner

8/10

Excellent

12 Aug 2016

Peter

Good location and room size.

Had a quick with check-in and out process. Room was quiet and spacious.

8/10

Excellent

09 Jul 2016

susan

it's convenience to shopping center and airport.

It's a nice place. It's clean and very comfortable.
I'm very happy with the guy help us check in. I don't like the guy help us book texi. He didn't tell us the truth and ordered two for us.

10/10

Exceptional

27 Jun 2016

soheil

best service for business

it was great

10/10

Exceptional

04 Apr 2016

Verified traveler

nice hotel, good accommodation for foreigners

easy check in/out process, helpful staff, great breakfast buffet- definitely a highlight of the stay. Biggest challenge was getting a taxi- hotel staff could seemed to try but could have been more persistent for hotel guests- when I stayed at other hotel next door, getting taxi through hotel was not an issue.

10/10

Exceptional

23 Mar 2016

AGV

A/C

The A/C was not working and they changed to a better room, when checking out they tried to charge the upgrade, I explain and it was discounted. Very kind people.

10/10

Exceptional

27 Feb 2016

John

Home from home

Great experience

10/10

Exceptional

05 Feb 2016

Samuel

Quality room and service.

Enjoyed the stay at this relatively new hotel. Room is large and clean. Staff at the front desk was very helpful and friendly. Only inconvenience is that the hotel is not close to a subway station (which I believe is coming).

Family

8/10

Excellent

24 Nov 2015

Stan

A very comfortable hotel,

All the staff were very helpful and made the stay very welcoming, there was very few bad points with my stay. The hotel was very clean and comfortable, I used all the restaurants and I found the wine bar the best and I would recommend this hotel to all my friends and colleagues. I have been coming to China for over 10 years, and stayed in many hotels all over the country and this was one of the best hotels I have stayed in

6/10

Pleasant

14 Nov 2015

David

Needs to up the game v competition

Poor and expensive buffet which was badly serviced by indifferent staff.

10/10

Exceptional

19 Oct 2015

Chi Kit

enjoyable and convenient

Hotel room is clean and comfortable. Very convenience if you want to buy stuffs or fruit around.

10/10

Exceptional

30 Aug 2015

Danny

Very convenient location to US Embassy.

8/10

Excellent

08 Jul 2015

sai

Great stay with beautiful fitness facility

The stay was great and the location makes it so easy to get to places. The staff is extremely helpful and go the extra mile to help. Will definitely stay here again! The swimming pool is very nice and uses O3 water.

Family

8/10

Excellent

23 May 2015

Victor

Great hotel

I love the bed
Super comfortable
Fittings new n stylish
One hiccup though was when I was woken up at midnight n given two bottles of mineral water by the staff

Partner

6/10

Pleasant

12 May 2015

Verified traveler

Hotel should really improve on its arrival service

Shortage of porter services to help me with my 4 luggages upon my arrival which annoyed me.
When I run in to ask for help a young girl came out trying to push but I end up struggling by myself to trolling in.
Guests from other rooms walking & house keeping staff making Noises from the corridor was often heard they outside my overnight stay.

10/10

Exceptional

06 May 2015

Chester

Perfect hotel in Beijing

Perfect. Will book this hotel again on my next trip.

Family

8/10

Excellent

24 Apr 2015

Verified traveler

Good experience

Excellent with exception of road noise in rooms facing freeway

Family

8/10

Excellent

08 Jan 2015

Weekend getaway

Nice new hotel, convenient location, friendly an

Nice new hotel, convenient location, friendly and courteous staff, tasty breakfast. Club lounge was nice, but the décor was somewhat simple and not extremely comfortable. The staff in the lounge, however, were wonderful. Also, making reservations by phone was extremely frustrating. Overall, a nice experience.

8/10

Excellent

28 Nov 2014

David

Good international hotel

Good standard IHG hotel. Nice view from high floors. Getting a taxi was a bit hard.

10/10

Exceptional

26 Nov 2014

Roger

china!

Very enjoyable

6/10

Pleasant

16 Nov 2014

steve

Nice hotel but lacking in ameneties

Great if you just want a room and notice else. Heat/air was broken on my room. Lots of traffic noise from nearby highway. Restaurant was only average. What is really missing in this hotel is any bar or lounge area where can relax. Just a few seats in a big drafty and featureless lobby with no atmosphere and a meager drinks menu. The concierge told me a bar would be coming next month....!

10/10

Exceptional

29 Aug 2014

Lumin

Great choice in Beijing

Hotel was opened in March, 2014 according to what I was told. Very new hotel. And the key is: all the staff are nice, considerate and happy. Felt very comfortable staying there. Strongly recommend.

10/10

Exceptional

18 Aug 2014

Verified traveler

Good food, excellent service

Attentive service, very good English for much of the staff. Nice mix of western and Chinese food at the breakfast buffet.

8/10

Excellent

07 Aug 2014

Vanessa

good experience

New facility with some of the kinks still being worked out, but overall good value and good experience. The pool and some other facilities were under construction during my stay, look forward to trying them when I return!

10/10

Exceptional

15 Jan 2026

Jahui

공항과 가깝고 모두 친절해요

Business

10/10

Exceptional

14 Jan 2026

Chiou-Wei

主動升級，房間很寬敞乾淨且明亮安靜，雖然面對大馬路，但窗戶隔音效果佳。

Business

10/10

Exceptional

04 Jan 2026

PI YU

員工友善

Business

10/10

Exceptional

16 Aug 2025

Verified traveler

酒店比預期更滿意，小朋友好鐘意泳池，贊酒店好靚。以後回北京一定會再住這間酒店。若酒店可以增加一間兒童活動室就更好了

Friends_and_family Family

10/10

Exceptional

07 Aug 2025

Tsz Hin

swimming pool and gym room is good

Leisure Friends

10/10

Exceptional

08 Jul 2025

Guo

Good

8/10

Excellent

20 Jun 2025

Tiffany

Needs early morning opening coffee shop , 7 AM is too late somehow

Business

8/10

Excellent

11 Jun 2025

EDILAINE

Excelente

Friends_and_family Family

10/10

Exceptional

24 Mar 2025

Raymond

excellent gym room and swimming pool
bathtub and shower tray
Craft cafe provided yummy lunch
bit far from MTR Station
room is spacious and well decorated

Leisure Family

10/10

Exceptional

05 Mar 2025

isamu

nice!