Name: East Beijing
Address: Jiuxianqiao Road, Chaoyang District, 22, Beijing, 100016, CN

8/10

Excellent

15 Jul 2026

Libang

Name

Self

4/10

Poor

20 Jun 2026

Joshua Simon

I have been loyal to this hotel for over 15 years. I was married in this hotel. So, it is with a heavy heart that I say it has been in decline for many years under the management of a European GM. There are no toiletries in the rooms because Pieter says this is China policy. I stay in dozens of hotels in China and this seems to be the only one that doesn't provide toiletries or has heard of the \"policy.\" The place is getting old and I had to change rooms this stay because the first room had a very musky smell and there was incredibly loud construction noise. I was informed that this came from the project in the photo I will attach. I mentioned to the management that they should disclose this loud construction on Expedia so that guests can (at the very least) request a room on the side of the hotel that does not face the construction. I have tried on multiple occasions to share my advice with the management here but, as was the case on this trip, the GM does not even reply to the e-mails I sent him. The rest of the staff is very good and tries hard but the person at the top is very frugal and he has degraded this great hotel with a hundred small, silly changes. At the same time, they launched a big \"rebrand\" a few years ago which I'm sure cost a fortune. I don't think anyone cares about the rebrand. They care about arriving in a room where there is a toothbrush and the business lounge serves actual food rather than a can of chips and a jar of nuts.

Self

8/10

Excellent

09 Jun 2026

Haipeng

Room is quite small compared to what the picture shows. Very good location.

Self

10/10

Exceptional

18 May 2026

Daiyan

Clean room with a great view. Pool was great.

6/10

Pleasant

04 Apr 2026

Yuanzhu

How in the world is this a 5-star hotel?!! The room (city view king bed) was not bad. However, everything was a bit of a challenge to figure out-for starters, the doors do not even have handles. I thought my key card did not work but as it turned out, I didn't push the door hard enough to open it. Just give me a door handle already. Also, above all else, the breakfast was a HUGE disappointment. The selection was PATHETIC. There was not a single hot dish with protein/meat in it. Steamed items were lukewarm at best. None of the dim sum/bao type stuff tasted like they had any meat in them, or any flavor. If you're used to a high protein low carbs diet, then you're SOL. Service was almost non-existent. You could have a stack of dirty plates on your table and nobody would come around to clean them up. The gym was small but adequate with free weights, but it was not open 24/7. The best things about this hotel was the large bathroom, the filtered drinking water, the towel warming rack, and ice available at breakfast buffet (you'd be surprised that it's almost impossible to get ice in China). The worse things are the breakfast buffet and service, the inflexible room light control design, and the lackluster ambience for a 5-star hotel. Comparing to the Pudong Shangri-la we stayed at in Shanghai, this place is barely 3.5 stars in every aspect. I chose this one because of the location (near my relatives) and the raving reviews of the breakfast buffet but I am extremely disappointed.

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Xiaojuan

Great location, friendly staff. Good gym and swimming pool.

Self

10/10

Exceptional

04 Mar 2026

HUI LIN

Friendly and helpful staff and the late check-out at 2pm was appreciated

10/10

Exceptional

21 Feb 2026

Juan Ricardo

Snow, Jacky, Craig, Darren made our stay in Beijing great!

Family_with_children

10/10

Exceptional

04 Jan 2026

Habel

Room was big and clean, bed comfortable and breakfast excellent. Lots of shopping and dining available in the adjacent, walking distance mall

10/10

Exceptional

27 Dec 2025

Rudy

Friendly staffs, room is clean and neat, gym is spacious enough. Next to indigo mall, very handy

Leisure Partner

10/10

Exceptional

20 Nov 2025

Yuan

Good location and good environment and good service

4/10

Poor

20 Nov 2025

Joshua Simon

I have stayed at this hotel for 15 years. It was once my favorite hotel in China. In the past several years it has declined precipitously. The bathrooms smell of mildew or, on my previous stay, of sewage. The wheel on the one chair at the desk was broken. The plastic seam on the shower door fell off. After using the restroom in the VIP business lounge (which no longer serves a hot food buffet) I was literally locked into the restroom alcove from the outside and had to bang on the door until someone came to let me out. When I complained about these issues to the new GM Pieter Ham, he offered me a “preferential rate” on my next stay which was $25 dollars higher than the Expedia rate for the same room. It breaks my heart to see how such a wonderful hotel can be so poorly run after so many years of treating me like the loyal guest I am.

10/10

Exceptional

16 Nov 2025

Susanna

Everything was excellent!

Business Friends

10/10

Exceptional

27 Oct 2025

Tang Ho Hwa

Great

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Benedict

.

Business

10/10

Exceptional

30 Sep 2025

Sha

The mall next to the hotel has great dining options

Leisure Partner

10/10

Exceptional

29 Sep 2025

Thanh T

Great place to stay

Leisure

10/10

Exceptional

29 Sep 2025

Thanh T

No idea because didn’t use the breakfast

Leisure

10/10

Exceptional

21 Sep 2025

Jingyuan

Enjoyed stay, very convenient for ppl travelling to northeast of China. Very close to airport and Beijing Chaoyang station.

Leisure Family_with_children

10/10

Exceptional

15 Sep 2025

V

super friendly and warming staffs. excellent choice of breakfast. it's location is in a subway station and also a shopping mall building

Leisure Family

10/10

Exceptional

05 Sep 2025

Leby

Me and my friends had an amazing stay at East Beijing. The customer service is excellent and the rooms are nice and minimalist. Loved it !

Leisure Friends

10/10

Exceptional

05 Sep 2025

Jingyuan

Very friendly stuff and clean hotel. Love its easy access to Indigo mall, which has many food options and international brands to shop.
Very close to Beijing Chaoyang station and Beijing international airport, very friendly for people travelling to and from Northeast of China.

Leisure Family_with_children

10/10

Exceptional

28 Aug 2025

Yanhong

Overall excellent

Great location next to a big shopping mall and metro station.

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

Verified traveler

Love minimalistic style in covinent but not loud area.

Self

10/10

Exceptional

14 Aug 2025

Jingyuan

Very nice hotel and friendly staff

10/10

Exceptional

28 Jul 2025

Elenor

Ok

10/10

Exceptional

08 Mar 2025

Wei

Have stayed there many times. Highly recommend.

Leisure Self

10/10

Exceptional

22 Feb 2025

joe

Attached to Indigo shopping mall. Very convenient if too hot or too cold to go outside. Just stay inside and you have everything you need. Great shopping mall that has everything.

Business Self

10/10

Exceptional

22 Dec 2024

Chuan

Great service and awesome location

10/10

Exceptional

27 Sep 2024

Xiaojuan

Great location, and very friendly staff.

Leisure Partner

10/10

Exceptional

01 Sep 2024

Naresh

Very good experience!

Business

10/10

Exceptional

11 May 2024

Andrew

Excellent service and attention to detail in a simple unfussy delivery. What hotels should be like

Self

8/10

Excellent

29 Apr 2024

hong kei

Reception desk staff are very friendly and helpful.
If you have multiple devices that need a type-C port for charging, make sure to bring your own charging cord and adaptors. In terms of location, it is suited outside of the inner city, typically takes around 30-40mins by cab.

8/10

Excellent

23 Mar 2024

Helen

Met expectations. It would be nice if room was not facing huge construction site

Business

10/10

Exceptional

03 Mar 2024

Emmanuel

This hotel is connected to a shopping mall, hotel staffs are very friendly and always available to help. The rooms are very clean and neat. I will be back there soon

Business_and_leisure Self

10/10

Exceptional

19 Jan 2024

Simon

Great hotel. Located close to a major shopping centre. Easy to get to and staff were great. English spoken was very good.

Leisure Friends

10/10

Exceptional

18 Dec 2023

Kathy

Get the nice room, it’s so affordable and so luxurious. Everyone who works there is nice and helpful; gym and breakfast and giant bathtub all big thumbs up

Business Self

10/10

Exceptional

02 Nov 2023

Jinichi

Stuff are nice!

Business Self

10/10

Exceptional

17 Oct 2023

Liang Gek

We feel a great familiarity with this Hotel and it's environ, as it is a part of the One Indigo Shopping Mall together with a Fortune 500 good office Tower. Because it feels very much like our own Orchard Rd ION. (Incidentally, by the same design architect). Coming as we are from Singapore.

I would most certainly return to stay at East Beijing for all of the above reasons but mainly because it's a business stay hotel, so less of the noisy heckling tourist types around. The Foyer is sparse and calm and all the checking in or moving out is almost imperceptible. The rooms layout is fabulous, in finishes and interior design, for cleanliness, very bright and airy in spatial sparseness yet evincing a high comfort level.

Its location on the outer fringe of the Inner City is a blessing and not a lack, to come away from all that crowdedness. And being linked directly to the Jiangtai Metro connects it to the other 18 lines serving Beijing City. Not to mention too that its so much nearer to the Airport. Can't ask for more.

The other reason being that it's 3 bus stops away or within walking distance to the 798 Art District which is our 1st reason for visiting- to view shows and cafe hop. Unfortunately, the art scene is not really up to expectation.

So yeah, we are so glad we found this gem of a place to centre ourselves in BJ for 10 days.

Leisure Family

8/10

Excellent

17 Sep 2023

YUAN MENG

Right next to Indigo shopping mall - very convenient!

Self

10/10

Exceptional

13 Aug 2023

CHENG

Great location with many dinning restaurants options to choose from the Indigo Mall connected to this hotel😝👍

Leisure Partner

10/10

Exceptional

05 Jul 2023

Kathy

Great, modern hotel, food was great, location was great, attached to a great shopping mall, will definitely stay again

Business Self

10/10

Exceptional

12 Jun 2023

jennifer

This hotel is easily accessible to a shopping mall, and walking friendly.

Business_and_leisure Partner

10/10

Exceptional

21 Apr 2023

Kevin

Very new and modern design. The Indigo Mall is awesome too. You have every thing you may need without leaving the complex

Business Self

10/10

Exceptional

02 Apr 2023

hui

Nice hotel

Business_and_leisure Family

10/10

Exceptional

24 Dec 2019

Verified traveler

Quiet and comfortable

First stay at East hotel, but it won't be the last. Very courteous staff, from check-in, to the lounge, to the restaurant. The bed is one of the most comfortable I've slept in and the rainforest shower was huge! The lounge has a good selection of drinks, but I wasn't impressed with the food offerings (although they did have a hot dish for Western palates). Breakfast at Feast is at the same standard as their brunch: amazing buffet and choices. I didn't try the other facilities. Nice touches: the Bose speaker in the room and the free minibar. A first for me in a hotel in Beijing: did not hear a single noise during my stay.

Self

8/10

Excellent

22 Dec 2019

Verified traveler

connected to a big and decent shopping mall, room is decent sized, but a bit aged

Leisure Partner

10/10

Exceptional

16 Dec 2019

Marie

Great Value

I’ve stayed at this hotel a number of times now. This hotel is great value for the money and has lots of terrific conveniences. The Feast restaurant has a wonderful brunch that is reasonably priced and has many food options. Xian restaurant also has great food and offers nightly entertainment. The hotel is attached to a mall with a grocery store, drugstore, hair salons and lots if clothing stores and restaurants. The rooms are spacious, clean and nicely decorated. My only complaint is that the bathrooms do not have bathtubs, just showers. The staff are always very helpful from doormen to front desk clerks to room service staff.

Self

10/10

Exceptional

15 Dec 2019

Verified traveler

Awesome!

Finally a place to stay in China that i really enjoyed! Attached to a shopping centre, great vibe and staff, awesome room and fab food. Very happy to have found it!

Business

10/10

Exceptional

13 Dec 2019

Pexin

Good value

The lobby is beautiful and the room is cozy. The lobby has access to the mall which connects the Subway.

Self

10/10

Exceptional

06 Dec 2019

Verified traveler

Outstanding lobby

The lobby is spacious and modern.

Self

10/10

Exceptional

26 Nov 2019

Verified traveler

this is one of the best hotels i have stayed in Beijing.

Business Self

10/10

Exceptional

10 Nov 2019

Verified traveler

This hotel is amazing!! The breakfast buffet was out of this world!!

Business_and_leisure Self

8/10

Excellent

22 Oct 2019

DD

Service is very good. Location is ok. But the room depreciated fast? I can smell something which is not pleasant... breakfast is a miss to me

Business Partner

10/10

Exceptional

02 Oct 2019

Momomo

The room was clean, comfortable, and quiet. The layout was nice.

Leisure Partner

10/10

Exceptional

30 Sep 2019

Gratefultravele

Excellent stay. We had a bit of confusion when booking our room I had requested wrong dates but the staff was very gracious in helping us guide us and correcting the issue. On arrival Lucy was extremely helpful , professional, and kind. To better accommodate our family we were upgraded. The property was amazing it connects to Indigo mall and subway station. Breakfast was unbelievable with a huge array of foods, both Western and Chinese, with fresh greens, cheeses, meats, pastries, breads, numerous egg dishes, yoghurts and fresh juices! Amber at the front desk was also very kind and helpful. We would recommend highly.

Leisure Family

10/10

Exceptional

08 Sep 2019

Verified traveler

The property has phenomenal style, excellent guest services, and a beautiful workspace on the second floor.

Business_and_leisure

10/10

Exceptional

07 Sep 2019

Worldwatcher365

Always great stay at this hotel. I've stayed 8 times now . Very great staff, nice rooms, excellent access to Indigo mall and subway

Business Self

10/10

Exceptional

24 Aug 2019

Jeremy

Very good customer service and very helpful.Definately will come back again.

Business Partner

10/10

Exceptional

22 Aug 2019

Verified traveler

Good location. Friendly staff. And flexible to help out.

Business Self

8/10

Excellent

19 Aug 2019

Verified traveler

Good business hotel

10/10

Exceptional

31 Jul 2019

Verified traveler

The room was clean, spacious and the facilities first class

Leisure Family

8/10

Excellent

05 Jul 2019

Verified traveler

Good for stay

The hotel is nice to stay! Friendly and helpful staff. We also enjoy the coffee shop - very relaxing. I hope they can do some maintenance in the rooms and it will be better.

Family

8/10

Excellent

11 Jun 2019

Kwun Ki

Stylish Business Hotel by SWIRE.

Furnishings are slightly worn out when compared to few years ago however it is still a comfortable, clean & stylish business hotel.

Traffic around the hotel could be congested around morning & evening peak hours.

10/10

Exceptional

10 Jun 2019

Trudy

There was a misunderstanding on booking information. The manager was courteous enough to upgrade my room. It was the best hotel room that I ever stayed at. Everything was 100% satisfaction.

Leisure Partner

8/10

Excellent

05 Jun 2019

Verified traveler

Great staff, and property.

There was construction on my floor, so there was some annoying dust a couple times in the morning, otherwise the staff were great, food was great, room was great.

Business_and_leisure Self

8/10

Excellent

04 Jun 2019

Verified traveler

This is a stylish hotel with large, comfortable rooms. It is somewhat aside from the inner city. The service and facilities are good; the 2nd floor desks/working alcoves were quite innovative. The cleaning / quality of the furnishings leave something to be desired, but are in my experience at or above the usual for China level.

Business Self

8/10

Excellent

27 May 2019

Steven

Some staff were good some weren't so helpful although on arrival the manager was courteous enough to buy us a drink at the cafe while we wait for our rooms as the lounge was occupied. Overall the good thing is that it's a modern clean hotel connected to a mall and metro station but it's neither near the city nor that near the airport or exhibition centre.

Business Self

2/10

Poor

26 May 2019

Verified traveler

Terrible service, slow Internet on upper floors, music in bar and breakfast restaurant too loud.

Business

10/10

Exceptional

02 May 2019

Verified traveler

Really enjoyed our time at the East. Amazing facility

Leisure Family

2/10

Poor

01 May 2019

Verified traveler

The location is good and hotel is clean and room is comfortable. Although I felt discrimination exist with their staff. I booked three rooms with my account and both the one before me and the one after me got upgraded when check in. I didn’t and was told I don’t have access twice when I was trying to go to the lounge. Talked with their customer relationship manager and she couldn’t give a good reason and the only difference I see is that I have a Chinese ID and my coworkers had US passports.

Business Partner

4/10

Poor

02 Apr 2019

Kian Peng

front office bad. under staff all the timeb

10/10

Exceptional

19 Mar 2019

Chris

Modern elegant, very close to airport, excellent for business purposes

Business Partner

6/10

Pleasant

04 Feb 2019

Grace

I will not recommend, not worth for this price. I would prefer other hotel to stay next time.

Leisure Family

10/10

Exceptional

30 Jan 2019

Verified traveler

Nice work areas on 2 Nd floor and bar. Next to shopping mall and a nice food court.
Nice swimming pool and work out room.

Friends_and_family Family

10/10

Exceptional

22 Oct 2018

M

Great fitness center and the mall next door makes life very easy. Very close to metro.

10/10

Exceptional

11 Oct 2018

Ben

Convenient, adjacent to subway and shopping mall with a lot of good restaurants $$$

8/10

Excellent

12 Sep 2018

Holly

Superficially, this hotel is exquisite - mordern, chic, luxurious. It seems the small details for comfort have been overlooked however. For example, at the desk in room, there were no readily available electrical outlets; the room lights were \"cool\" but not practical, turning on and off in awkward sets rather than individually. Overall id say they tried too hard with big splashes of modernity lacking important attention to details.

10/10

Exceptional

23 Aug 2018

jess

Wonderful staff

I try as much to stay at the East when I’m in Beijing for biz trips .

The front desk specialists are always smiling and this makes the start of the stay in the East a great one .
Breakfast staff are great as well so that makes the human experience in the hotel a top for me .

Rooms are always clean and the bed is just right in terms of the firmness.

Definitely my choice of hotel in Beijing .

10/10

Exceptional

29 May 2018

Ross

Amazing hotel with model features

The hotel was great. It has walk in showers and the pool area was nice too.

10/10

Exceptional

14 May 2018

Marie

I enjoyed a wonderful stay at East Hotel. The room was a generous size with a very comfortable bed. The hotel has a beautiful patio bar on the main floor. East Hotel is also attached to Indigo Mall which in addition to shopping has many conveniences including a supermarket, drugstore and nice restaurants. I would gladly stay at this hotel again.

10/10

Exceptional

29 Apr 2018

jess

Wonderful service staff

The staff at East Beijing are always polite and willing to go beyond to make you feel comfortable and at east .

Definitely a hotel worth considering

10/10

Exceptional

08 Apr 2018

Bloum

Family visit

Great fun, close to friends house and 948. Great to see the local art scene

10/10

Exceptional

16 Mar 2018

Janne

Gorgeous modern Chinese hotel. Exceptionally clean

Relatively close to airport. On the metro line. The most perfect hotel. My second time here. Clean and modern.

8/10

Excellent

20 Feb 2018

Mamie

The front desk staff is friendly and helpful, and they are well trained.

10/10

Exceptional

07 Feb 2018

Bloum

Close to 798 very practical

Nice hotel in a practical walking distance from 798. Great for art lovers.

8/10

Excellent

29 Jan 2018

Verified traveler

Clean, modern hotel

Clean, modern hotel. About 35 minute drive to airport. Convenient mall attached to the hotel. Good gym and swimming pool. Friendly, courteous staff

10/10

Exceptional

11 Jan 2018

Will

Nice Hotel

I was kind of confused at first when I got out of the subway but the building was literally right there. Nice smell, nice view, nice staff, and nice mall by the building.

10/10

Exceptional

09 Jan 2018

Brett

Heaven on Earth

Absolutely the most beautiful hotel I've ever stayed in. We had a Corner Suite and everything was to die for. The bathroom was the most immaculate thing I've ever seen.

Partner

10/10

Exceptional

19 Nov 2017

Verified traveler

Great location, amazing staff. Very clean and great view.

10/10

Exceptional

08 Oct 2017

john ne y

Perfect one !

perfect！nice hotel Recommended !! Staff is so so but the hotel is very good . Dine-in room is very expensive

8/10

Excellent

02 Oct 2017

Verified traveler

Nice hotel, expensive but excellent breakfast, pleasant stuff, nice bar with live band.

10/10

Exceptional

28 Mar 2017

Verified traveler

Stay at the hotel about ten times as business traveler. Love it.

6/10

Pleasant

19 Mar 2017

dee

Close to corporate offices

No attempt made to upgrade me as Expedia Gold member and then to top it, gave me a noisy room near elevator!! Not happy!!

8/10

Excellent

28 Nov 2016

Wei Hun

Solid business hotel next to an upscale mall

I stayed here for a weeklong business trip, and the hotel is conveniently located northeast of Beijing CBD and next to an upscale mall. Got upgraded to a spacious room with nice small touches except the room service menu was hard to read off the iPod touch. The hotel restaurants were excellent , their brunch is apparently among the best in Beijing.

10/10

Exceptional

25 Nov 2016

Verified traveler

Unbeatable location with a mall. Great conditions and view of the city!

8/10

Excellent

15 Nov 2016

Christian

Excellent business hotel

Excellent location, right next to Jiang Tai tube station. Locally there are not that many exciting places to visit apart from the 798 art zone. Hotel staff are excellent and helpful without exception/

8/10

Excellent

07 Nov 2016

khongorzul

Great hotel for quick business trips

It was a pleasant experience staying in this hotel. The staff spoke good English and quick in handling requests. I would recommend this hotel for those who prefer efficient and in & out service with no fussiness.

Family

10/10

Exceptional

29 Oct 2016

YUAN KAE

Modern hotel

The view from room is great. Hotel's staff very friendly especially at the executive lounge.

10/10

Exceptional

26 Oct 2016

Ian

Amazing Stay!